A Cities of Service Look Book

“A C I T Y I S N O T G A U G E D B Y I T S . . . . .
L E N G T H A N D W I DT H ,
B U T BY T H E B R OA D N E S S O F I TS V I S I O N . . . . .
..... ..... AND THE HEIGHT OF ITS DREAMS.”
HERB CAEN
N E WS PA P E R CO LU M N I ST
(1916-1997)
OUR PURPOSE
Cities of Service supports mayors and city chief
executives to activate impact volunteering initiatives –
city-led, citizen-powered programs that target specific
needs and seeks measurable outcomes. Our coalition is
comprised of more than 200 cities in the US and UK,
representing more than 50 million people in 43 states,
and more than 10 million in the UK.
citiesofservice.org
Executive Director Myung J. Lee
myung.lee@citiesofservice.org
@citiesofservice
By prioritizing impact, creating capacity, and instilling
a model that can be replicated, our approach works
across multiple issues. Cities use proven tools and
methods to engage community members in addressing
needs like revitalizing neighborhoods and supporting
youth and education. Residents are recast as
co-producers of solutions and work side by side with
municipal government to create real and lasting
change.
O U R H I S TO RY
New York City Mayor Michael R. Bloomberg convened
16 fellow mayors in September 2009 to form the Cities
of Service coalition in response to the Edward M.
Kennedy Serve America Act. The coalition began a
national movement of city leaders focused on engaging
citizens in addressing local problems through impact
volunteering and public-private partnerships.
Cities of Service was spun off from Bloomberg
Philanthropies in 2014 as an independent, nonpartisan
organization to meet growing demand from mayors for
new and improved ways to engage residents in solving
civic challenges. Bloomberg Philanthropies continues its
support of the organization and Michael Bloomberg
serves as its Honorary Chair.
Founding Mayors: Shirley Franklin (Atlanta, GA), Sheila Dixon (Baltimore, MD),
Richard Daley (Chicago, IL), Marilee Chinnici (Dublin, OH), John Peyton
(Jacksonville, FL), Antonio Villaraigosa (Los Angeles, CA), Karl Dean (Nashville,
TN), Michael R. Bloomberg (New York, NY), Cory Booker (Newark, NJ), Phil
Gordon (Phoenix, AZ), Luke Ravenstahl (Pittsburgh, PA), David N. Cicilline
(Providence, RI), Kevin Johnson (Sacramento, CA), Douglas H. Palmer (Trenton,
NJ), Paul E. Winfield (Vicksburg, MS), Adrian Fenty (Washington, D.C.), Lois J.
Frankel (West Palm Beach, FL)
ATL ANTA, GA
Joined 2009 • Chief Service Officer est. 2010
Population 447,841
Mayor: Kasim Reed (2010 - )
Former Mayor Shirley Franklin, Cities of Service
Advisory Council
Issue Areas: Neighborhood Revitalization, Youth & Education
“The City of Atlanta has been improved and is so much
richer because of Cities of Service.”
– Mayor Kasim Reed
Stats: Atlanta created a “Recycling Corps” of 228 volunteers
whose training and outreach efforts increased household recycling by 17% in 3,747 participating households over one year,
and increased overall landfill diversion of waste from those
homes by more than 20% every quarter.
AUSTIN, TX
Joined 2009 • Chief Service Officer est. 2010
Population 885,400
Mayor: Steve Adler (2015 - )
Former Mayor Lee Leffingwell
Issue Areas: Neighborhood Revitalization,
Sustainability, Veterans
“We engaged more than 300 volunteers whose work in turn
led the City to reassess and redirect resources to areas of
critical need – to where invasive plant species proliferate
and threaten not only Austin’s but also the state’s ecological
resilience. With this initiative, the focus on impact begins
from the literal ground up to decision making in the mayor’s
office and city watershed department.”
– Sly Majid, Chief Service Officer, City of Austin
Stats: In one year, 469 volunteers representing
17 communities removed 30 acres of invasive grasses and
have canvassed 152 acres and counting.
B ATO N ROUGE, LA
Joined 2009 • Chief Service Officer est. 2010
Population 229,426
Mayor: Melvin L. “Kip” Holden
Issue Areas: Neighborhood Revitalization,
Youth & Education
“As a city, we wouldn’t be able to move the needle on
any of our issues without the RIGHT partners… in our
Love Your Block grants, each recipient had to partner with
at least one other organization to make a change in their
community.”
– Chief Service Officer Kia Bickham
Stats: In 2014, Baton Rouge engaged 39 partners including
local universities, nonprofits, and corporate and city agency
stakeholders, and engaged 1,786 volunteers who removed
3,400 lbs of trash.
BIRMINGHAM, AL
Joined 2010 • Chief Service Officer est. 2012
Population 212,113
Mayor: William A. Bell, Sr.
Issue Areas: Neighborhood Revitalization
“When Birmingham became one of 18 cities selected for
an Impact Volunteering Fund grant in October 2012, it
was a major step forward for the city as we move towards
a better Birmingham.”
– Mayor William A. Bell Sr.
Stats: Overall crime in 16 neighborhoods where
Birmingham implemented Love Your Block fell 11%
over one year, including violent and property crimes.
B U F FA L O , N Y
Joined 2011 • Population 258,959
Mayor: Byron W. Brown
Issue Areas: Neighborhood Revitalization
“Our work with Cities of Service helped Buffalo to
establish an infrastructure and network of volunteers who
could be instantly tapped in times of need, and who could
help us target areas of need in crises like extreme
unexpected snowfall. The partnership pays dividends.”
– Oswaldo Mestre,
Director of Citizen Services, City of Buffalo
F L I N T, M I
Joined 2009
• Population 99,763
Mayor: Dayne Walling
Issue Areas: Neighborhood Revitalization,
Preparedness & Safety
“I joined because I value the role that Cities of Service
plays in helping mayors engage citizen volunteers, forge
connections across cities, and bring awareness to the
issues that cities are facing.”
– Mayor Dayne Walling
Stats: In the first year of Flint’s Love Your Block initiative,
volunteers removed 4,500 square feet of graffiti, cleared
1,075 tons of waste, cleaned up 122 abandoned properties,
and created 57 green spaces.
ove
ove Your
Your Block is the Cities of
Service impact volunteering
vollunteering
Service
initiative focused
focused on
o neighbor
initiative
neighbor-hood rrevitalization,
evitalization, one of
o many
many
Service
challenges* Cities of Serv
vice helps city
leaders tto
o address.
address. Through
Through Love
Love
Your
mayor’s
office
Y
our Block, the ma
yor ’s offic
o
e engages
city rresidents
esidents in rrevitalizing
evitalizing their
block
att a time
time..
neighborhoods one bloc
ka
Community
groups
compete
C
ommunity gr
oups c
omp
pete for
for
mini-grants
mini-gr
ants with which to
to complete
complete
projects
improving
vacant
priority pr
ojects – impr
oving
v
v
acant
creating
lots, rremoving
emoving graffiti
graffiti or cr
eating
gr
een spac
es – engaging
g neighbors
green
spaces
while elimina
ting blight, with
w
eliminating
funds
and support fr
om City Ha
all.
from
Hall.
Love
helped
dozens
L
ove Your
Your Block has help
ped do
zens of
produce
cities pinpoint and pr
odu
uce lasting
lasting
change,, including enhanc
enhancing
change
cing public
safety.
implement
Love
saf
ety. Cities who implem
ment L
ove
Your
create
Y
our Block also cr
eate networks
ne
etworks of
volunteers
v
olunteers who respond
respond nimbly to
to
improve
overall
other challenges and imp
prove o
verall
urban rresilience.
esilience.
thatt
The City of Birmingham rreported
eported tha
Love
in 16 L
ove Y
Your
our Block nei
neighborhoods
ghborhoods
o
verall crime fell
fell by
by 11% from
from 2013
2013 to
to
overall
20
14. Communities
Communities saw
saw declines
d
2014.
in
violent crime as w
ell as a
aut
o and
well
auto
property-related
pr
operty-related crime.
crime.
*Visit
citiesofservice.org/impact-areas
more.
*Visit citiesofservic
e.org/impactt-areas for
for mor
e.
LOV
L O V E YO
Y O U R B LO
LO C K
Block by
by Block, City
ty by
by City
C I T Y L E A D E R S E N G AG I N G CO M M U N I T Y
FROM THE GROUND UP
“With
off Service,
“W
With Cities o
Service, we
we were
werre able to
to
ighborhood rre
evitalization
implement neighborhood
revitalization
projects
Your
projects based
d on Love
Love Y
our Block all
over the city.
city
y
y.. Flint’s
F
Flint’s L
ove Your
Your City is
over
Love
truly a movement…making
movem
ement…making
ment…making long-lasting
long-lasting
vability
ability o
change in the liv
livability
off our city and in
how
how citizens
citizens feel
feel
e about their neighborneighborhoods.”
F
Mayor Da
yne W
alling
hoods.”
– Flint
Mayor
Dayne
Walling
“Love
e Your
Your Blo
Block
ock giv
ves
es residents
residents the
“Love
gives
to create
cre
eate projects
projects that
that have
have
opportunity to
a deep impactt on their neighborhood
ultimately
y impr
ove the health,
and ultimately
improve
safety,
well-being
saffety
y, and w
ell-being of
of the whole city.”
city
y.”
m Mayor
Mayor W
illiam A. Bell, Sr.
Sr.
- Birmingham
William
Additional
Additional Cities of Service
Service who
o have
have implemented
implemented
neighborhood rrevitalization
evitalization programs
programs include: Allentown,
Allentown, PA;
PA;
Atlanta,
Austin,
Baltimore,
Baton
A
tlanta, GA; A
ustin, TX; Baltimor
e, MD; Ba
ton Rouge,
Rouge, LA;
Buffalo,
Vista,
Birmingham, AL; Buff
alo, NY;
NY; Chula V
ista, CA; Dallas, TX; Fall
Fall
River,
Houston,
River, MA; Flint, MI; Hous
ton, TX; Jackson,
kson, MI; Little Rock,
Rock, AR;
Milwaukee,
New
New
Mesa, AZ; Milw
aukee, WI; Ne
w Orleans,
eans, LA; Ne
w York,
York, NY;
NY;
VA;
NY.
Phoenix, AZ; Richmond, V
A; Washington,
Washingt
gton, DC; and Utica, NY
Y..
SEATTLE
AT
TTLE
TTL
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LE
BOSTON
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BUFFALO
ALO
L ANSING
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SI
G
LANSING
PR
P
R
RO
OV
PROVIDENCE
RICHMOND
RI
MOND
M
MO
ON
ON
ND
D
LAS
VEGAS
LAS V
LA
VE
VEG
EG
E
EGA
GAS
AS
PHOENIX
P
HOENIX
HO
OENIX
O
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EN
N IX
X
ME
ME
MESA
ES
SA
BI R M
BIRM
B
BIR
MINGHAM
INGHAM
N GHAM
NG
G HAM
HA
AM
BIRMINGHAM
DALLAS
D
AL
ALLA
LL
L AS
AS
AU
A
U ST
US
S TIN
T IN
N
AUSTIN
BATON
B
BATO
ATO
ON
N
ROUGE
RO
R
O
OUGE
UGE
UG
GE
J
AC
A
CKS
CKS
CK
SO
O
ON
N
JACKSON
ORLANDO
order to
to become
be
ecome a high-impact and
“In order
sustainable
model
off neighborhood
sustainable mo
odel o
revitalization, our
o community
community w
alk
ks need
revitalization,
walks
to
serve
nott ju
just
to serv
ve
e no
ust as a ffocusing
ocusing principle
for city services-they
services-the
e
ey mus
ome a
for
mustt also bec
become
catalyst
cataly
yst for
for on
ongoing
ngoing engagement.
Partnership with
wiith Cities of
of Service
Service will
Partnership
help make
reality.”
mak
ke
e thiss vision rreality
eality
y.”
Seattle Mayor
Mayor E
d Murr
ay
– Seattle
Ed
Murray
Love Your Block 2015 Cities
Love Your Block Mentors
Coalition Cities
In 2015,
2015, Cities of Service
Service activated
ac
ctivated cities across
across the U.S.
U.S. who have
ha
ave committed
committed to
to
revitalization
n using Love
Love Y
our Block. Gr
antees receive
receive peer ment
orship
neighborhood revitalization
Your
Grantees
mentorship
from veteran
veteran Love
Love Your
Your Block
ock cities, c
oordinated by
by Cities of Service,
Service, and dedicated
dedicated
from
coordinated
volunteers fr
om the Corporation
Corporration for
for National
National and Community
Community Service.
Service. The
The cities of
volunteers
from
Buffalo, NY
n, Mis
s., and Pr
ovidence, RI ar
e rreceiving
eceiving program
program
Buffalo,
NY;; Dallas, Jackson,
Miss.,
Providence,
are
development guidance
guidance from
from
m Cities of Service.
Service.
development
LITTLE ROCK, AR
Joined 2010 • Chief Service Officer est. 2010
Population 197,357
Mayor: Mark Stodola
Issue Areas: Health, Neighborhood Revitalization,
Youth & Education
"With Cities of Service, we were able to apply strategic
design and precision to improving public health in Little
Rock. They gave the city's deeply rooted spirit of
volunteerism a vehicle through which to reach and serve
our communities."
- Mayor Mark Stodola
NASHVILLE, TN
Joined 2009 • Chief Service Officer est. 2010
Population 634,464
Mayor: Karl Dean
Issue Areas: Sustainability, Youth & Education
“I not only believe in the amazing power of volunteers but
have seen that power firsthand as a founding member of
the Cities of Service coalition.”
– Mayor Karl Dean
Stats: After unprecedented rain and flooding in May 2010,
Nashville brought together agencies, volunteers, and
conservation organizations whose efforts mitigated more than
2.5 million gallons of storm water, planted more than 7,300
trees, and created 60 rain gardens across the city. Volunteers
assessed more than 200 miles of waterways and removed 300
tons of trash and debris.
Nashville was awarded best Cities of Service blueprint in 2014;
“Storm Busters” is now a plan that any city can implement.
O R L ANDO, FL
Joined 2010 • Chief Service Officer est. 2010
Population 255,483
Mayor: Buddy Dyer
Issue Areas: Health, Preparedness & Safety,
Youth & Education
“More than 90% of students who have been in Path Finders
– in fact, in some years, it’s been 100% – have had no
school suspensions and have had no problems with law
enforcement, compared to their peers who were not in the
program.”
– Chief Service Officer Marcia Hope Goodwin
Stats: More than 2,000 volunteers have helped Orlando serve
6,310 youth in 23 schools. The city has leveraged $500,000 in
cash and in-kind contributions for Path Finders, which in 2014
was awarded a Cities of Service prize and made into a blueprint that other cities can adopt.
PHIL ADELPHIA, PA
Joined 2009 • Chief Service Officer est. 2010
Population 1,553,165
Mayor: Michael A. Nutter
Issue Areas: Sustainability, Youth & Education
“By uniting volunteers from across sectors, we are
maximizing impact and empowering citizens with
diverse expertise to invest their time and talent in
Philadelphia’s future.”
– Mayor Michael A. Nutter
Stats: Volunteers at the last three Philadelphia Marathons
have succeeded in diverting up to 88% of waste from landfills,
and are engaged to guide spectators to sort trash, recyclables
and compost at additional annual events.
PHO ENIX, AZ
Joined 2009
• Population 1,513,367
Mayor: 
 
Issue Areas: 
  
    
   
 

Stats: 





PITTSBURGH, PA
Joined 2009
• Population 305,841
Mayor: William Peduto (2014 -)
Former Mayor Luke Ravenstahl
Issue Areas: Neighborhood Revitalization
“Our citizens make our city stronger, safer and healthier
through impact volunteering.”
– Mayor William Peduto
Stats: Pittsburgh has been revitalizing neighborhoods using
the Cities of Service model since 2009. Love Your Block in
Pittsburgh has led city residents to improve 390 blocks,
enabled the clearing of 17.5 tons of litter and creation of
256 green spaces, notably leveraging nearly $559,161 in
donations and 4,865 volunteers.
R IC HMOND, CA
Joined 2012 • Chief Service Officer est. 2012
Population 107,571
Mayor: Tom Butt (2015 - )
Former Mayor Gayle McLaughlin
Issue Areas: Youth and Education, Neighborhood
Revitalization
“Our success with impact volunteering created unprecedented opportunities for residents of the immediate
community to participate, as well as opened channels of
communication and planning between the City and the
local county school district. Additional schools have asked
us about expanding the WriterCoach Connection.”
- Chief Service Officer Rochelle Monk
Stats: To help improve education outcomes in schools that
historically performed below state levels, the City of Richmond
expanded its language arts mentor program, WriterCoach
Connection, from one to two high schools and is serving 150
students in both sites with 200 volunteers.
R IC HMOND, VA
Joined 2010 • Chief Service Officer est. 2010
Population 214,114
Mayor: Dwight C. Jones
Issue Areas: Neighborhood Revitalization, Preparedness
& Safety, Youth & Education
“Cities of Service helps to guide me and other Chief
Service Officers across the nation to fast-track citywide
service plans that are comprehensive, collaborative, and
outcomes-based. The value of helping cities stand-up and
mature their
impact volunteerism efforts is tremendous.”
– Chief Service Officer Paul Manning
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 




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 

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
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


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
 
 













 

C I T I E S O F S E RV I C E
ENGAGING CITIZENS TO ADDRESS LOCAL NEEDS







  





 

  



 

 


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
 
 

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





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




 








 

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
 


  





 
 
 

 

 
 

 


 






 

 
 

 
 
 




 







 




 
 



 


 

  

 









 










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


 

(List as of Spring 2015)
Cities of Service’s work is made possible with
generous funding from Bloomberg Philanthropies.
© 2015 Cities of Service