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NEWS
Latest news and information from your local Community Transport Port Stephens
PORT STEPHENS LTD
INSIDE
ISSUE# 36

FUNDING UPDATE

SENIORS WEEK

EASTER CLOSURE

PLANNING DAY

Q&A

OVERNIGHT TRIP

SUGGESTIONS

DAY TRIPS
MARCH APRIL MAY 2015
GREAT NEWS – FUNDING UPDATE
Community Transport Port Stephens has received great news. CEO, Ian
Nowacki, is very happy to confirm that funding for the Home and Community
Care program has been extended until 30 June 2017. The Commonwealth
Government’s original plan was to hold an open tender for community transport
services from 1 July 2015.
The staff at CTPS are very happy to be able to continue to provide transport to
our valued clients for another two years.
If you would like information regarding the changes to the Commonwealth
Home Support Programme, fact sheets are available at the myagedcare
website www.myagedcare.gov.au
SENIORS WEEK 2015
Community Transport Port Stephens, integratedliving and Port Stephens Veterans &
Citizens Aged Care Ltd, are organising a joint luncheon and silent expo to celebrate
Seniors Week 2015.
The event will be held on St Patricks Day, 17th March 2015 at the Nelson Bay Bowling Club. This will
be a wonderful opportunity to enjoy a lovely lunch and good company, as well as discovering what
services are available to support you in your local area. Door-to-door transport will be provided.
In the past the Seniors Week luncheons have been very popular, so book in early to save
disappointment. See the flyer in our vehicles, or contact the office for details and to book your ticket.
NOT REGISTERED FOR COMMUNITY
TRANSPORT? RING OUR OFFICE
FOR DETAILS ON 02-4984 7999
JUST A REMINDER THAT WE HAVE
CREDIT CARD FACILITIES IN THE
OFFICE. WE ACCEPT VISA AND
MASTERCARD BUT NOT
AMEX OR DINERS
PHONE THE OFFICE FOR DETAILS
EASTER CLOSURE
Community Transport Port Stephens will be closed for Easter from
4.00pm Thursday 2nd April to 8.30am Tuesday 7th April 2015.
Please remember that there are no services
available on public holidays.
C OM M U N I T Y T R A N S P OR T P OR T S T E P H E N S L T D
Unit 1 124 George Road Salamander Bay NSW 2317
P O Box 152 Nelson Bay NSW 2315
TEL: 02-4984 7999 | EMAIL: info@ctps.org.au | WEB: www.ctps.org.au
Office Hours:
Booking Hours:
MON-FRI 8.30am-4pm
MON-FRI 8.30am-3.30pm
Please remember that there are
NO COMMUNITY TRANSPORT
services available on PUBLIC
HOLIDAYS
PLANNING DAY
Community Transport Port Stephens will be
conducting a planning day in early May 2015. Your
input is welcomed and essential in providing a
service that the community requires. Information
will be sent to individuals and community groups
providing more details.
OVERNIGHT TRIP-MARCH 2015WINERY WANDER
? ? ? Q&A ? ? ?
G
ot a question you would like answered about our
transport services—Contact us and we will
explain . . . . the W A Y W E D O B U S I N E S S :
Q. “What are my RIGHTS & RESPONSIBILITIES” ?
A. “CTPS is committed to upholding your rights and
responsibilities as laid down in our government
funding agreements”
Visiting Australian Army Infantry Museum at
Singleton and Hunter Valley Wineries. Look out
for the flyer on our buses or phone the office.
Your rights and your responsibilities are covered by
legislation and under the agreements we hold with the
commonwealth & state governments; namely the 3
SUGGESTIONS FOR SOCIAL TRIPS
Home Care Standards and the 6 National Disability
Have you got a suggestion for a day or overnight Service Standards.
trip? We welcome any suggestions that will assist
HOME CARE STANDARD 3: Service User Rights &
our service users to actively participate in social
activities. To make a suggestion you can complete Responsibilities
a Quick Compliments/Suggestion Form which are Each service user (and/or their representative) is provided with
information to assist them to make service choices and has the
available on all our buses, phone the office on
right (and responsibility) to be consulted and respected. Service
4984 7999 or send an email to info@ctps.org.au
users (and/or their representatives) have access to complaints
and advocacy information and processes and their privacy and
confidentiality and right to independence is respected.
GET ON
BOARD
FUTURE OUTINGS
2015
See our DAY TRIPPERS CALENDAR for
DETAILS and SPECIALS!!
ALL AREAS WELCOME– Trips available for
Eligible Service Users + Registered Carers
M AR C H
TUESDAY
3 MARCH Kotara or Charlestown
TUESDAY
17 March St Patricks Day Luncheon
AP R I L
TUESDAY
14 APRIL
Raymond Terrace or
Greenhills
THURSDAY
30 MAY
Newcastle History Trip
12 MAY
Stockland Glendale &
Harris Farm
M AY
TUESDAY
THURSDAY
28 MAY
Fort Scratchley
NATIONAL DISABILITY SERVICE STANDARD 1:
Rights
Rights for people: I have the right to exercise control and
choice when I use services or supports. I also have the right of
dignity of risk and to be free from discrimination or harm.
Outcomes for people: I can make choices about the services
and supports I use and how I use them. When I use a service or
support, I am respected and safe.
Standards for services: The service promotes individual
rights to freedom of expression, self-determination and decisionmaking and actively prevents abuse, harm, neglect and violence.
If you would like a copy of Community Transport
Port
Stephens
Service
User
Information
Handbook which covers all aspects of the
transport service we provide; including RIGHTS
AND RESPONSIBILITIES OF OUR SERVICE USERS; please
ring 02-4984 7999 and we will be happy to send
one to you.
If you require further information, please contact our
office and we will be happy to organize a time to
discuss any issues with you in person.
If you would like a copy of our Complaints Policy
please contact our office. W E ALSO W EL COM E A LL
PO SI TI V E
FEE DBACK !