Positive Team Psychology: Developing Cohesive, Trusting Teams Iain McCormick PhD Executive Coaching Centre Ltd Auckland Positive psychology 1. Humans have the potential for ‘good’ and want to pursue a ‘good life’ (Linley & Joseph, 2006) 2. Growth mindset, (Carol Dweck, 2007) 3. Solutions focused, (David Cooperrider, 2005) 4. Strengths based (Tom Rath, 2007) Positive Teams 1. Stand up and find someone you do not know 2. Talk about the best team you have ever been in for 5 minutes each 3. Why was the team so good? 4. Identify your top two characteristics Teamwor Fun POSITIVE ATMOSPHERE Mutual trust Accountability Clear Goals DEFINED ROLES AND RESPONSIBILITIES Effective decision making Commitment to action Reflection and learning Shared leadership Listening Managed conflict Seamless relationships Open and clear communication Diversit Positive Team Psychology A strengths-based approach used to build the optimal functioning in a team on a broad range of human functioning - trust, purpose generation, goal setting, conflict management, accountability, cohesiveness and so on. (Apologies to Linley & Joseph, 2004) What is a High Performance Team? High Performance Team A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable The Wisdom Of Teams, Katzenbach and Douglas, Harvard Business School Press, 1993. Team Performance Programme • Eight one-day team development sessions over two years (once every three months) • Eight one-hour executive coaching sessions over two years (once every three months) with an ‘open confidentially agreement’ Positive team psychology using Seligman’s PERMA Positive emotion (P)! Appreciation sessions, optimism, kindness, gratitude Engagement, interest (E)! Character strengths, directly address pressing team issues Positive relationships (R)! Build understanding, trust and feedback, appreciative inquiry Meaning, purpose (M)! Accomplishment (A)! Goals and values sessions Demonstrate via the High Performance Team Inventory, review and feedback Focus for year one 1. Nature of high performance teams, trust, roles, appreciation 2. Character strengths, goals and values, HPT Inventory findings, decision making, team charter 3. Optimism, feedback skills, change management, 4. Appreciative inquiry, facilitation skills Focus for year two 1. Personal productivity, effective conflict, gratitude, hot topics 2. Death by Meeting, engagement leadership and EQ, hot topics 3. Adaptive leadership, holding others accountable, maintaining team behaviours, hot topics 4. ACT to deal with pressure, mindfulness, maintaining team behaviours, hot topics Examples Trust 1. Find someone you do not know 2. Discuss ‘What is Trust?’ 3. Discuss a high trust team you have been in? 4. What made it a high trust team? 5. Talk together for 5 minutes Results Your Teams Work in pairs to discuss some of the teams that you belong to. How do they rate (Excellent, Good, Average, Poor, Terrible) in terms of: 1. Agreed purpose 2. Defined roles 3. Mutual trust 4. Open communications 5. Diversity 6. Reflection and learning Positive Team Psychology: Developing Cohesive, Trusting Teams Iain McCormick PhD Executive Coaching Centre Ltd Auckland
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