MediCheck™ Look deeper. Proactive health risk analysis that gets to the source of actionable data. Data Collection Risk Detection Health Connection MediCheck, a service provided by ExamOne, leverages leading industry capabilities to deliver robust specimen collection alongside data capture and analysis. MediCheck removes the guesswork in member health data, enabling greater specificity and clinical substantiation to improve health documentation. Health plans can’t rely on an overburdened provider network to dictate the quality of data and assessments that impact their scores and ratings. The plans that are able to clearly document a process that shows improvement in the health of their members—as well as satisfaction—will be in the best position to maintain ratings that attract consumers. By leveraging a turnkey approach to health risk assessments (HRA), MediCheck puts health plans in control of the data collection process at the center of compliance, claims, and member satisfaction. Accurate data puts uncertainty about conditions to rest. It puts the focus back on improving member outcomes. Health plans that can own that data will lead the way in the years to come. Critical to being competitive in this environment is developing a process to capture and document member data before busy enrollment periods demand it. Your 5-step plan to improve outcomes and profitability Uncover the measures that matter Accurate medical histories are at the mercy of member memory and access to data. Traditional surveys often fail to uncover health issues before the clinical encounter. They uncover far less when they are done at the time of the primary assessment. Engage the member at home In-home evaluations engage members that lack mobility or have difficulty reaching providers. By eliminating some of the barriers to care, health plans can put more focus on the issues that impact member satisfaction ratings. Target healthy outcomes Targeted information is at the heart of helping members change behavior and strive towards health. MediCheck™ utilizes existing ExamOne services to enhance the health information workflow by collecting a complete background prior to the in-person assessment. Only MediCheck™ offers a turnkey approach to the entire assessment screening, beginning with a comprehensive set of background materials on each member, a telephone One of the first gaps health plans attempt to fill in improving overall ratings is at the data collection level where greater specificity and clinical substantiation can improve claims submission and coding. Connect members with doctors and care managers Improvements in health outcomes begin with the insight from an accurate assessment, but they end with the patient’s participation in ongoing care. Collected by our mobile phlebotomy unit, the MediCheck™ Lab brings focus around cardiovascular, cerebrovascular, metabolic/diabetes, renal, liver, hematologic and more through a full panel of laboratory tests which include important HEDIS measures. Utilizing ExamOne’s network of licensed nurse practitioners, MediCheck™ can complete a full in-home health risk assessment anywhere in the country, completing the crucial link between exhaustive background research and an in-home clinical evaluation. Nurse practitioners meet with members 1:1 in their own home to gain a deeper evaluation of health risks and wellness education. The result is an unparalleled ability of a health plan to identify potential disease states and address gaps in care. With a complete laboratory panel and enhanced health risk assessment, members have complete documentation to follow-up with a primary care provider. based on the data uncovered in your collective assessments. As a health plan, you also have the information to target health issues and provide additional encouragement Harvest and use the data interview, mobile lab visit with specimen collection and an extensive prescription drug records check. ExamOne’s advanced analytics have allowed many of our customers to interpret insurance laboratory data and more precisely assess the health risks of individuals. MediCheck™ takes the guesswork out of this process by quickly identifying and applying changes in our data collection to ensure compliance. MediCheck™ connects the data from each stage of health risk assessment and produces a complete report for the member, primary care provider, and health plan. Documenting conditions and identifying gaps in care becomes a manageable The data set that comes back from complete health assessments provides additional documentation and substantiation for your care planning and wellness services. Our full laboratory panels meet HEDIS requirements, but the resulting evaluation dataset, which contains enhanced documentation and integration with your own reporting systems, gives you greater confidence in your audit preparations and risk adjustment programs. process and members receive targeted recommendations for local support services. Follow-up from the same licensed nurse practitioners who conducted their assessment helps increase the likelihood of participation in care plans. HEALTH CONNECTION RISK DETECTION DATA COLLECTION The MediCheck™ suite of products Screening by an industry leading call center to document baseline health conditions In-home or lab-based biometric screening by the industry’s largest and most professional mobile lab Access to 5 years of prescription drug history MediCheck™ Outreach MediCheck™ Lab MediCheck™ Script Member Insights Access to comprehensive historical lab data In-home healthy lifestyle coaching and assessments and reporting to personal physicians and plans Digital tools to integrate big data into reporting and analysis MediCheck™ History MediCheck™ Connect MediCheck™ Insights MediCheck™ is a dedicated data collection system for health plans to control the health risk assessment process. By utilizing an industry leading health outreach team, MediCheck closes gaps in data collection, health history, member education, and reporting. 4 DATA COLLECTION 4 RISK DETECTION 4 HEALTH CONNECTION Meet quality goals. Improve member satisfaction. Change lives. The MediCheck suite of products includes: MediCheck™ Outreach MediCheck™ Script MediCheck™ Connect Initial member health information gathered from trained industry call center experts to document baseline member health conditions and identify gaps for follow up prior to biometrics screening. Access to five years of prescription data through exclusive partnerships with the largest Pharmacy Benefit Management companies in the country give a comprehensive view of long-term conditions.* In-home assessments conducted in partnership with the health plans payment teams to provide a prospective assessment for risk adjustment, as well as healthy lifestyle coaching. MediCheck™ Lab In-home or lab-based biometrics screening and specimen collection by ExamOne’s trained team of mobile paramedical professionals, which is the largest outreach team of its kind in the country. ™ MediCheck History Access to three years of historical lab data provides insight into a member’s health history.* *available with member consent MediCheck™ Insights Actionable insights reported back to the plan and primary physician. For more information call 855-324-7468 or email MediCheck@ExamOne.com. QuestDiagnostics.com Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third party marks - ® and ™ - are the property of their respective owners. © 2015 Quest Diagnostics Incorporated. All rights reserved. 03/2015
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