Company Introduction May 2015 Company information General Information! Vision and Mission! Established: Gojo’s vision is to make the world in which everyone has opportunity to overcome his or her destiny despite the background and attain a better life. As a first step to create the world, Gojo sets its initial mission to provide financial access for everyone to bring about a measurable improvement in the quality of clients’ life. To achieve its mission, Gojo (1) injects growth capital, (2) provides handson management support for its partner companies and (3) develops new financial services combined with information and communication technology. 14 July 2014 Capital: $3.5 million (as of February 2015) Directors: Taejun Shin (Representative Director) Nobuyuki Idei (Chairman of the Board) Main shareholder: Taejun Shin Sanjay Gandhi Tsuyoshi Nagashima Angel investors Contact information: +81(0)3–6455–7656 info@gojo.co What we have done so far! September 2014 Raised seed capital from its angel investors. Closed an investment agreement with Maxima Mikroheranvatho Plc. a microfinance institution (“MFI”) based in Cambodia, and has provided management supports to bring about the growth for the MFI. February 2015 Established Sejaya Micro Credit in Sri Lanka to provide financial access for underprivileged people in the country. 2 Half of the world’s population is the “unbanked”. Most of them are living in rapidly growing developing countries. Account penetration around the world Adults with an account (%), 2014 0-19 20-39 40-64 65-89 90-100 No data available Source: Global Findex database 2014 3 Microfinance institutions (MFIs), providing financial services for the poor people, have grown at exponential speed while achieving adequate profit. Growth of Microcredit Loan Ordinary Profit Margin (World average) (100 at year 2000) 5,000 18% 16% 14% 12% 10% Microcredit (world total) CAGR:37.9% Unmet needs for financial services & Economic growth of developing countries 8% 16%16% 15%15% 15%15% 15% 14%14% 13% 13% 12% 11% 11% 6% 4% 2% 0% '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Write-off Ratio (World average) 3.5% 3.0% 2.5% GDP of countries using microfinance CAGR:10.7% 2.9% 2.7% 2.5% 2.3% 2.3% 2.4% 2.2% 1.5% 1.8% 1.8% 1.6% 1.6% 1.5% 1.3% 1.0% 1.3% 2.0% 0.5% 100 0.0% '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Source: MIX Market, IMF "World Economic Outlook" 4 To be a private World Bank, Gojo aims to (1) have excellent MFIs all over the world, (2) provide new financial services and (3) develop finance related services. The goal is to be the center of financial information for the people in developing countries (1) Acquires majority shares of or establishes MFIs around the world and gives its professional management supports (2) In the developing countries. all over the world, local MFIs provide quality financial services and bring financial access for everyone Business Thesis 1: To have best MFIs around the world and provide financial inclusion and services for everyone (2) Develops mobile application for various services (3) Develops new “finance +” businesses (2) Gojo’s MFIs provide various services using tablet PCs, such as automated loan assessment, simple book keeping, saving, insurance, money transfer, etc. (3) Gojo’s MFIs provide e-commerce, medical care, and other services by leveraging its customer base and information Business Thesis 2: To provide best financial services using mobile devices Business Thesis 3: Develop “finance +” services such as ecommerce and medical support 5 Gojo is composed of members whose total experience in the relevant sector of expertise exceeds 100 years! Nobuyuki Idei Chairman of the Board Nobuyuki Idei is currently founder and CEO of Quantum Leaps Corporation, an executive advisory company he established in 2006. Quantum Leaps aims to enhance Japan’s competitiveness by supporting corporate transformation and creating an open platform to nurture technology-driven venture companies. Mr. Idei is also founder and chairman of Asia Innovators’ Initiative, a private non-profit organization he established in 2011 to serve as a catalyst for social innovation in Asia by bringing together a diverse range of individuals to promote knowledge sharing. Mr. Idei was a member of top management of Sony Corporation from 1995 for more than a decade, first as president and COO and then chairman and CEO. From 2007 to 2012, he served as chairman of Sony’s advisory board. During his tenure, Mr. Idei moved the company into the digital age by creating a vision where audio, visual, computer and telecommunication technologies would be seamlessly merged and connected with software content and services, much like the Internet world we know today. He is also credited for revolutionizing corporate governance at Sony, which later influenced many other Japanese companies, and introducing new management methods, such as the holding company structure. Mr. Idei is a director of Baidu, FreeBit Co., Ltd., Lenovo Group and Monex Group, Inc., member of Tsinghua University SEM Advisory Board and chairman of the National Conference on Fostering Beautiful Forests in Japan. Previously, he served as a director of Accenture until 2015, counselor to the Bank of Japan from 1999 to 2007, chairman of Japan’s IT Strategy Council from 2000 to 2005, and vice chairman of Nippon Keidanren from 2003 to 2007. He has also been a member of Deutsche Bank’s Asia Pacific Advisory Board as well as a director for such companies as Nestle, General Motors, Yoshimoto Kogyo, Electrolux and others. Mr. Idei received a B.S. degree in economics and politics from Waseda University in Tokyo. Fluent in English and French, he studied at the l'Institut des Hautes Études Internationales in Geneva, Switzerland. Mr. Idei was born in Tokyo in 1937. He and his wife Teruyo have one daughter. Taejun Shin Founder & Representative Director Having graduated from Korea University and Waseda Graduate School of Finance, Taejun started his career at Morgan Stanley, where he created financial models and risk management tools, both of which later became the global template for its real estate investment business. After 4 years at Morgan Stanley, Taejun joined Unison Capital, the largest private equity firm based in Japan as an investment professional. He managed several investment projects, one of which, an exit project for Akindo Sushiro, a Sushi restaurant operator, was awarded as “Exit of the Year in Asia” by Private Equity International. During the entire professional life, he built trust with all key stakeholders and has kept great relationship with those who worked closely with him. While working for finance industry, Taejun founded Living in Peace (“LIP”) in 2007, and created the first microfinance investment fund in Japan’s investment history in 2009 and made 7 investments for MFIs. The NPO also created crowd funding donation platform for orphanages in Japan to improve living conditions of the children and has supported construction of 2 orphanages. Taejun is the leader of "G1 Children Initiative", an initiative to help children in Japan, led by business executives, senior professionals, politicians and civil society leaders. Taejun cofounded Gojo in 2014 and has led the company management, investor relations and investment. He currently serves as the turnaround manager of Maxima, Gojo’s first microfinance partner based in Cambodia. Taejun has authored 7 books about finance, child welfare and innovation, one of which was published in Taiwan, South Korea, and China. His book about financial analysis became one of the best selling business books in Japan. Taejun’s commentaries and interview articles appear most of the business magazines and newspapers in Japan. Taejun is the finisher of long-distance triathlon competition and 1648 km ultra-marathon, which gave him the ability to manage all stressful and painful situations. Taejun holds the highest grade of Go, an Asian board game. Until 2014 March, he belonged to Global Shapers of the World Economic Forum. He is fluent in Japanese, Korean and English and at introductory level in Khmer. 6 Gojo is composed of members whose total experience in the relevant sector of expertise exceeds 100 years (continued)! Sanjay Gandhi Founder & Head of Investment Sanjay qualified as a Chartered Accountant (CA) even before completing his graduation from the Delhi University. He has a total of 24 years of work experience. His first job as an Audit Manager was with an Audit & Taxation Firm (the Indian Associates of KPMG). After that, Sanjay managed the corporate lending division of a finance company, disbursing in excess of USD100 million to Indian corporate houses. The Micro finance journey began in 2003, where Sanjay has worked in 25 countries and conducted about 125 ratings of Micro Finance Institutions (MFIs). He has also maintained good relations with many MFIs across Asia, Africa and Eastern Europe. Some assignments were for organizations like the World Bank, ADB, UNDP and institutions like Cordaid, Mercy Corps and HIVOS. During 2003-2006, Sanjay was the representative of the Implementing partner of a UNOPS micro finance programme in the remote interiors of Irrawady Delta of Myanmar, where in very tough working conditions, he provided technical assistance to staff at all levels. He has also conducted training workshops on Risk Management for MFI staff from Cambodia, Afghanistan, Bangladesh, Pakistan, Nepal, Sri Lanka and India. Sanjay was the CEO of an MFI in Cambodia in 2013. Sanjay joined hands with Taejun Shin in early 2014 to form Gojo. He performs the due diligence of all potential partner MFIs of Gojo, and is also responsible for Investor relationships. At Maxima, Sanjay provides technical assistance on operations, risk management and financial management. He has extremely strong analytical skills with very sharp eye for details and ability to provide quick solutions to difficult problems. Sanjay is proficient in English and Hindi language, and can also speak and understand Punjabi. Sanjay lives in India with his wife and their two daughters. He is very fond of music, movies and reading, with The Beatles as his all-time favourite music band, a love shared by many of Gojo team members. Tsuyoshi Nagashima Founder Tsuyoshi Nagashima is a Japanese Certified Public Accountant and Certified Tax Accountant. Having graduated from Waseda University of School of Political Science and Economics, Tsuyoshi started his career at Deloitte Tohmatsu, worked for financial industry auditing team. At Deloitte, he was engaged in auditing of commercial banking company, investment banking company, and many of industrial companies. Aside from the auditing, he was engaged in bond rating, conducted more than 300 rating reports. After Deloitte, he joined an independent accounting office and a consulting firm. At the firm, he was engaged in financial and tax due diligence, valuation of companies, tax consulting, financial advisory for M&A, and business planning. After the above career, Tsuyoshi started his own accounting firm. At the firm, he provided similar services that he had experience in. In addition to that, Tsuyoshi along with his team did admin management of several companies. Aside from the accounting field, Tsuyoshi founded Casley Consulting, an IT consulting company in early 2013, whose sales now crossed more than $10M and has 100 employee. Tsuyoshi decided to sell the share and resigned as a director of the firm. Tsuyoshi also founded his own web app development company, Connect Asia, in 2014, providing e-commerce service and news application for smartphones in the Indian market. He sold the service in 2015. At Gojo, Tsuyoshi leads software development as well as taking care of all the back office tasks, such as IT, human resources, legal, finance & accounting, and so on. Tsuyoshi has good grasp of English and is proficient in Japanese. 7 Gojo is composed of members whose total experience in the relevant sector of expertise exceeds 100 years (continued)! Renuka Rathnahewage Head of Sri Lanka Cofounder and CEO of Sejaya Micro Credit Renuka Rathnahewage is a Certified Management Accountant and Certified Professional Manager from Sri Lanka and holding Master in Business Administration from University of Wales in UK. Renuka started her career as an accountant in 1998 at PRDA (NGO/ MFI) and promoted up to General Manager. She led activities such as HR & administration, project management ,Community development, women empowerment, social mobilization, housing, Sanitation & livelihood, mainly working with rural women societies. In 2004 she has taken the initiative to establish the microfinance unit at PRDA and served as a director. During the period of 10 years she maintained good relationship with EU, CIPSI Italy, Italian government, Plan International, Action-aid. In 2008 Renuka joined Sewa Finance, an MFI in Sri Lanka, as the Chief Executive Officer and took over the leadership for the company which was facing a severe crisis and was able to turn around the company to a profit making entity by restructuring all the systems and building a cohesive team. She served as a director of Sewa Finance since 2011 to March 2015. She represented Sewa in the LMFPA (Lanka Micro Finance Practitioners’ Association) as a director for 3 years and lobbied for the improvement of the microfinance sector in Sri Lanka. She won a scholarship for Boulder Microfinance Summer Course in July 2009. The US government handpicked her to participate in the 2011 “International Visitor Leadership Program” in the United States in recognition of her services for the microfinance sector. In Gojo, she is handling all the activities in Sri Lanka project and serves as the CEO/Director of Sejaya Micro Credit Limited in Sri Lanka. She has completed all the ground work such as Market survey, preparing policies and procedures and preparatory work for the incorporation of the company. She is competent in English and Sinalese languages. Praachi Gandhi Head of Social Performance Management Praachi Tewari Gandhi is a Sociologist, Lecturer and Trainer from the Delhi School of Economics, Delhi University, India. She was a lecturer at Delhi University for close to eight years but soon realized her love for doing sociological fieldwork. Praachi has been a research specialist with several NGOs and has worked on various international projects with John’s Hopkins University, USA, the MacArthur Foundation. For several years she worked closely with people below the poverty line to analyze the impact of various health interventions in the field. Praachi has also worked closely with systems of local governance in India, such as the women “panchayat” groups in India. Her research interests are women’s health, poverty, gender inequality, social research methods, microfinance, geriatrics and pedagogy. She has published work in her fields of interest. Praachi has a unique ability to connect seamlessly with people from all walks of life and all age-groups. She has a strong sense of empathy and finds easy acceptance in the field. Praachi is qualified in Holistic Medicine. She trained formally after her research with the poor in the slums of Delhi, showed that the poor spend much of their meager income on health care. Praachi was able to help cure and give the poor the tools to take care of their acute health problems themselves. For Praachi it is important to see how microfinance impacts the poor. At Gojo, Praachi heads social performance management using her field experience to make sure that the partner MFIs of Gojo fulfill their social responsibility of truly improving the lives of their clients as also their employees. Praachi is also a motivational trainer. For Gojo’s MFI partners Praachi has developed unique techniques to give regular motivational talks and to develop English skills. Praachi also holds soft-skills, leadership and social performance trainings for the partner MFIs of Gojo. For Praachi laughter and music is the source of immense energy in this universe. Praachi strongly believes that a small group of well intentioned and committed people can indeed change the world. 8 Gojo is composed of members whose total experience in the relevant sector of expertise exceeds 100 years (continued)! Jun Yoshida Investment Professional Cofounder of Sejaya Micro Credit Jun Yoshida is a U.S. Certified Public Accountant. Having graduated from Waseda University of School of Political Science and Economics, Jun started his career at Shinsei Bank in Japan where he gained salient strengths such as financial modeling, documentation and legal knowledge about credit. He was involved in disbursing non-recourse real estate financing for approximately 30 deals (USD 3 billion in total) and also managed various types of assets for securitization approximately 50 deals and USD 10 to 100 million per deal. He also conducted more than 20 distressed loan investments in midto-small sized corporations. After Shinsei Bank, he joined Towers Watson, a global consultancy firm as a senior investment analyst. He provided analytical and customized asset allocation advice for approximately 15 pension funds whose AUM totals USD 5 billion. He later joined Alliance Forum Foundation which provides consultancy services focusing on developing countries as Deputy Programme Manager. One of his major contributions include supporting the launch of Sumitomo Chemical’s the world first private retail sales of medicated mosquito net for malaria prevention, Olyset®Plus, in rural area of Bangladesh. It will scale-up its sales to acquire 10% of market share within five years through local partner’s 800 microfinance branches. On top of that he had a chance to assist launching a social and industrial infrastructure development fund in Bangladesh together with a San Francisco-based venture capital, DEFTA Partners. Aside from working as a permanent employee, he served for Living in Peace. As a volunteer project manager, he led an investment project for Sewa Finance (MFI in Sri Lanka), and also contributed to monitoring for TYM (Vietnam) and Samic Plc (Cambodia). At Gojo, Jun leads business development, due diligence and operational improvement initiatives for partner microfinance institutions. He is currently engaged in establishing a new microfinance institution in Sri Lanka. He is proficient in English and Japanese. Ryoichi Arai Independent Investment Committee Member Ryoichi Arai is the representative director of Arai Capital Management, his own asset management firm, as well as a visiting professor at Senshu University and a lecturer at Aoyama Gakuin University. He also is a director of the Japan ICU Foundation. Before starting his own business, Ryoichi served as the Chief Investment Officer and Director of JP Morgan Asset Management Japan for more than 15 years, where he managed more than $20 billion investment portfolio. At Gojo, Mr. Arai serves as an outside investment committee member of the company and participates in its investment decisions. 9 As of today, Gojo has two microfinance partners: one in Cambodia and one in Sri Lanka, as well as software development partner in Japan. Connect Asia Gojo & Company, Inc. (Japan) (Japan) Established July 2014 Business Investment for MFIs and provide management support Management Nobuyuki Idei (Chairman) Taejun Shin (Representative Director) Main Shareholder Founders (Taejun Shin, Tsuyoshi Nagashima and Sanjay Gandhi) Provide applications for microfinance institutions Established October 2014 Business Develop applications for microfinance institutions Management Tsuyoshi Nagashima (CEO) Main Shareholder Founders (Tsuyoshi Nagashima, Kunihiko Tanaka and Tatsuo Kaniwa) Inject equity and provide management support and mobile applications for microfinance Maxima Microfinance (Cambodia) Sejaya Micro Credit (Sri Lanka) Established February 2015 Business Provide microfinance for the unprivileged people in Colombo suburbs An Bunhak (Chairman) Management Renuka Rathnahewage, CEO Gojo & Company, Inc. (50.4%) Founding shareholders Main Shareholder Gojo & Company, Inc. (90.0%) Established June 2000 Business Provide microcredit services for the rural areas in Phnom Penh suburbs Management Main Shareholder * The company name “Gojo” comes from “Gojo-Co (五常講)” a financial cooperative established by Sontoku Ninomiya (二宮尊徳), who saved hundreds of villages in Japan in the 19th century. 10 Management Support: After the involvement, Gojo deals with a number of tasks by balancing speed of the turnaround and trust level and capability of the MFIs. 1 month 3 months 1 year & after 6 months Initial small win • Operational contribution • Meaningful remark • Investor introduction Speed Initial situation analysis • All employees interview • Intensive discussions with management • Problem analysis and turnaround planning Trust level & Capability “Happy” problem solving • Removing operational bottleneck • Having training workshop • Formalize regular meeting • IT support, etc. “Meaningful” problem solving • Business planning • Establishing problem solving process • Strategy revisit • Through operational improvement • New products development • Fundraising support; etc. “Tough” problem solving • Management / Director replacement • HR policy change • Strenuous problem solving; etc. 11 Management Support(2): Over the last 6 months, Gojo has made more than 70 initiatives to improve the organizational capability of Maxima Key Issues Main Actions taken since Sep14 Achievements so far • Expanded SME (to develop industry) and group loan (to directly access underprivileged clients) • Develop new product “swap loan” to abolish private money lenders • Created social performance based incentive scheme and social performance reporting • 100 new SME loans; 200 new group loans; 50 swap loans • Social performance based incentive scheme starting in April • Beginning social performance reporting • Created the atmosphere to freely talk about the problems within organization • Create bi-weekly meeting to detect and solve problems and track the progress • Began to have bi-weekly meeting to talk about all issues within organizations.Established process to monitor all the problem solving initiatives Low productivity (Productivity is almost half of the competitors) • Created a new daily schedule for the field staff to maximize time for clients • Improved employee motivation through various communication channels • Loan balance / Credit officer in existing branch improved from $86,671 in September to $145,475 in March (62.2% increase) Slow growth (The loan balance has been $3million since 2012 until August 2014) • Updated loan policy to provide equal or better service than the competitors (lower interest, convenient loan application process, etc.) • Recreated its business plan and investor reports • Open new branches through extensive research • Loan portfolio increased from $3.3 million in September to $5.4 million in February (62% increase) • Fundraising being successful • Opened a new branch in Jan2015 Weak vision&mission (Very weak translation of company vision and mission into practice) Weak governance (No culture of meeting/ brainstorming for problem solving within organization) High employee turnover • Increased overall salary so that the level equals to (Almost 30% in year 2013 due the other MFIs (20 - 30% increase since 2015) to low employee loyalty and • Recreated financial and social performance based low salary) incentive to reward good credit officers • Staff turnover rate dropped dramatically; turnover rate became 30% of the historical average 12 Management Support(3): Though Gojo has solved 70 out of the 300 total problems within Maxima, its overall performance improved significantly over the last 2 quarters. Maxima Microfinance Financials Gojo’s involvement in USD 000s Operation / Productivvity Number of Branch / Service Office Loan Balance Balance of delinquency portfolio* Bad loan ratio Number of Clients Loan per Credit Officer** Quarterly Revenue per Credit Officer Financials Revenue Portfolio Yield Net Profit Profit Margin Personnel Number of Credit Officers Number of employees Number of employees who resigned Quarterly Turnover Rate 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 7 3,212 9.5 0.29% 2,929 111 7.2 208 25.9% 42 20.3% 29 72 6 8.3% 7 3,029 14.5 0.48% 2,840 95 6.3 201 26.6% 29 14.4% 32 74 8 10.8% 7 3,026 13.0 0.43% 3,012 95 6.1 195 25.8% 30 15.3% 32 77 4 5.2% 7 3,149 15.7 0.50% 3,195 87 5.6 203 25.8% 18 8.8% 36 81 4 4.9% 7 3,062 15.9 0.52% 3,110 87 5.7 201 26.3% 21 10.3% 35 85 6 7.1% 7 3,034 15.5 0.51% 3,133 87 5.6 195 25.7% 17 8.5% 35 83 7 8.4% 7 3,318 14.5 0.44% 3,225 90 5.5 202 24.3% 15 7.2% 37 86 5 5.8% 7 4,335 14.9 0.34% 3,573 117 6.8 252 23.2% 57 22.6% 44 91 3 3.3% 8 5,383 15.6 0.29% 4,046 145 8.3 306 22.8% 65 21.1% 46 95 1 1.1% Change from 3Q14 62.2% increase 33.7% decrease 25.5% increase 62.2% increase 51.9% increase 51.9% increase 1.5% decrease 13.9% increase 30% of the past *Loan payment delayed more than 30 days ** In existing branches 13 Gojo developed loan assessment application for the tablet PCs. The application will be used from June 2015. Day X (Loan application)! Loan assessment interview! - Personal information! - Business description (revenue projection) - Purpose of the loans Borrower! - Etc.! Data stored to DB! Database! Credit Officer! Day X + 1 ~ 2 days (Loan assessment)! Algorithm-based Assessment* ! First Approval! Database of credit bureau! Credit Bureau Report! Credit Committee! Database! Reject*! *Algorithm-based assessment will be developed later ! Final Approval! 14
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