the Independent Report “Colorado banking at its best” A PUBLICATION OF 1900 Grant Street, Suite 1120, Denver CO 80203 303.832.2000 / fax 303.832.2040 www.ibcbanks.org In this issue...May/June 2015 Support IBC’s Associate Members!_____________________________________________3 Independent Bankers of Colorado Washington Policy Summit_______________________________________________________4 2015 IBCEF Education Programming________________________________________________5 2014 - 2015 OFFICERS AND DIRECTORS Chairman Tom Olson, President, Points West Community Bank President Allan Tormohlen, Vice President, Canon National Bank President-Elect Byron Maynes, President, First National Bank Cortez ICBA State Director Chuck Johnston, President, North Valley Bank District Directors District A Dave Brewick, President, Evergreen National Bank Brandon Berkley, President, Berkley Bank Kyle Heckman, President, Flatirons Bank John Ezell, Senior Vice President, Redstone Bank District B Harry Devereaux, President, Home State Bank John Sneed, President, FMS Bank Shawn Osthoff, President, Bank of Colorado Dan Allen, President, First FarmBank District C Quentin Leighty, CFO, First National Bank Las Animas/Monument Branch Megan Harmon, Branch President & COO, Eastern Colorado Bank Dave Reyher, President, Colorado East Bank & Trust Andrew Trainor, Regional President, Legacy Bank District D Ed Merritt, Jr., President, Dolores State Bank Ashley Burt, President, Gunnison Bank & Trust P J Wharton, President, Yampa Valley Bank Boyd Hodges, President, Pine River Valley Bank Advisory Board Members Bill Mitchell, President, Bankers’ Bank of the West Staff Barbara M.A. Walker, Executive Director . Maelynn Lewis, Administration Director, Secretary/Treasurer Jennifer Lusk, Member Services Director IBC Legal Counsel Thomas Bieging and John Burrus Bieging Shapiro & Barber, LLP 2015 IBCEF Webinar Schedule______________________________________________________6 BCEF’s 42nd Annual Convention Save the Date! 1______________________________________8 ,%&%RDUG0HPEHU7HVWL¿HV866HQDWH&RPPLWWHH)LHOG+HDULQJBBBBBBBBBBBBBBBBBBBBBBBBBB IBCEF’s 27th Annual Ag and Natural Resources Conference_______________________________10 Support Bankers Foundation of ColoradoI______________________________________________12 Smart Phones and Branchless Banking________________________________________________13 Western States School of Banking June 2015 Register Now!________________________________16 Why Community Banks Matter________________________________________________________17 Support IBC Preferred Providers!______________________________________________________18 Congratulations First National Bank Las Animas and Yampa Valley Bank!______________________18 %DQNHUV)RXQGDWLRQ¶V$QQXDO*ROI7RXUQDPHQW-XQH5HJLVWHU1RZBBBBBBBBBBBBBBBBBBBBBB %6$$0/0LOH+LJK6XPPLW5HJLVWHU1RZBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB Add an Empty Chair—The Customer___________________________________________________23 IBC’s Federal Priority Issues_________________________________________________________25 6HQLRU+RPH(TXLW\²1HZ5HYHUVH0RUWJDJH*XLGHOLQHVBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB Bankers Foundation of Colorado’s Fundraisers Save the Dates!______________________________28 )UDXGXOHQW)XQGV7UDQVIHUVBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB Archived Webinars Available_________________________________________________________30 Is the Curve Going to Flatten?_______________________________________________________31 Colorado Enterprise Fund Advantage with SBA Community Advantage Loans__________________33 Evaluating and Implementing an Effective Core Processing System_________________________35 IBCEF Scholarship Recipients!______________________________________________________37 ,&%$&RPPXQLW\%DQN&DUHHU&HQWHUBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB Imposter Fraud_________________________________________________________________40 &RORUDGR¶V+LVWRULFDO3UHVHUYDWLRQ7D[&UHGLWBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB )LW3RWHQWLDO&RDFKDELOLW\DQG'HVLUHLQ+LULQJ'HFLVLRQVBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB ,%&¶V)UHH/HJDO+RWOLQHIRU0HPEHUVBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB Join IBC’s 80-ATM Surcharge Free Network______________________________________45 IBC Lobbyist Mary Marchun, The Capstone Group &RYHUE\%RE.LVVHO.LRZD$UDSDKRH&RXQW\&2 Kissel’s photos have appeared in travel publications LQWKH86&DQDGDDQG5XVVLD,QKHZRQD major photo contest with one of his steam train photos, which is currently on brochures and in PDJD]LQHVDQGWUDYHOJXLGHV%REUHWLUHGIURPWKH Colorado Division of Banking in 2004 after a career DVDQ,7([DPLQHUDQGKHWKHQZRUNHGPRUH\HDUVDV DEDQNFRQVXOWDQWDIWHUUHWLUHPHQW7RVHHPRUHRI Bob’s photos visit his website at ZZZÀLFNUFRPSKRWRVUHNLVVHOVHWV Chairman Tom Olson, President, Points West Community Bank Directors Rocky Levkulich Kenneth So, President, Premier Bank CJ Juleff, Partner, CJ Juleff & Associates Tom Chesney, President, AMG National Trust Bank Kelly Malone, FHLBank Topeka – Denver Office Directors continued Jay Rickstrew, President, Alpine Bank Larry Meier, Executive Vice President, Western States Bank Karen Witt, Partner, Lewis Roca Rothgerber LLP Eric Budreau, Partner, Eide Bailly LLP Lauren O’Connell, O’Connell Consulting Group 2 SUPPORT THE IBC’S ASSOCIATE MEMBERS! Accounting/Compliance Anderson & Whitney 970-352-7990 Betzer, Call, Lausten & Schwartz, LLC 303-296-2900 BKD, LLP 303-861-4545 Eide Bailly LLP 303-770-5700 Financial Outsourcing Solutions, LLC 888-212-8799 Fortner, Bayens Levkulich & Garrison, PC 303-296-6033 Garland Heart – Info Security| Compliance | Consulting 972-429-8200 Iverson & Associates, LLC 303-949-7702 Kennedy & Coe, LLC 970-685-3463 Moss Adams LLP 310-481-1205 Stockman Kast Ryan & Co., LLP 719-630-1186 Human Resources/Management/Training BankersEdge 877-999-3343 BankersHub 866-575-4932 Expert Business Development 610-771-2121 KLG Consultants, LLC 303-721-1467 Insurance/Benefit Services Bank Financial Services Group 303-489-1844 Central States Family of Companies 303-290-8901 Equias Alliance 469-252-1037 Financial Designs Ltd. 303-832-6100 ICBA Reinsurance 888-790-6615 IMA Colorado 303-507-5403 The Kansas Bankers Surety Co. 785-228-0000 *Travelers 720-200-8416 Advertising/Equipment/Printing/Supplies *AccuSource, Safeguard Distributor 800-992-0304 FF&S, Inc. 303-323-4341 *Harland Clarke 800-525-8848 SPC – Security Products Companies 800-338-3086 ValueTec Financial Equipment, LLC 303-550-6361 Investments/Funding and Lending Partners 303-854-3035 1st Reverse Mortgage USA The Baker Group 405-415-7200 Colorado Enterprise Fund 303-860-0242 Colorado Housing and Finance Authority 303-297-7329 Colorado Lending Source 303-657-0010 Cornerstone Home Lending – Correspondent Lending Division 505-263-6110 D A Davidson 303-764-6021 FHLBank Topeka – Denver Office 303-893-3452 FTN Financial 800-456-5460 Gill Capital Partners 303-296-6260 *ICBA Mortgage 800-253-5356 *ICBA Securities 800-422-6442 iHELP Private Student Loan Program 610-234-0592 Investment Centers of America 701-250-3234 Motel Man Management & Receivers 303-422-4298 Mountain West Mortgage LLC 970-379-4857 Northland Securities Inc. 303-801-3380 *Promontory Interfinancial Network 303-706-9265 TNS (The Note Shop) Loans 303-539-3000 Computer Products/Consulting AccuSystems 719-583-8004 BankOnIT 405-605-3901 Computer Services, Inc. 970-212-7104 FIS EGRC 888-323-0310 Garland Heart – Info Security | Compliance | Consulting 972-429-8200 *Secure Banking Solutions (SBS) 785-594-0503 SPC – Security Products Companies 800-338-3086 Consulting/Marketing/Strategic Planning Bank Strategies 303-618-0056 BancVue 877-342-2557 KPMG Corporation Finance 303-339-9099 O’Connell Consulting Group 303-795-3539 TPS Property Tax Consultants 303-477-4504 Correspondent Banking Service Bankers' Bank of the West 303-291-3700 CenterState Bank 303-773-0441 The Independent Bankers Bank 972-650-6000 INTRUST Bank 800-732-5120 Pacific Coast Bankers’ Bank 888-399-1930 Law Firms Bieging Shapiro & Barber (IBC Counsel) Coan Payton & Payne LLC Fairfield and Woods, PC Lewis Roca Rothgerber LLP Markus Williams Young & Zimmermann LLC Moye White LLP Rogers & Stodden LLC Sherman & Howard L.L.C. Shook, Hardy & Bacon LLP Spencer Fane LLP Stinson Leonard Street LLP Data Processing/EFT/ATM/Card Processing/Merchant Services 866-398-2178 21st Century Financial Services *Bankers' Bank of the West 303-291-3700 Computer Services, Inc. 800-545-4274 D+H 800-815-5592 Hypur Inc. 480-409-4599 *ICBA Bancard/TCM Bank 800-242-4770 *Integrated Bank Technology 303-308-9930 Jack Henry Banking 417-235-6652 *PULSE 713-223-1400 SHAZAM 515-288-2828 *Vantiv 303-399-8929 720-488-0220 970-225-6700 303-894-4416 303-623-9000 303-830-0800 303-292-7946 720-393-9045 303-299-8384 303-285-5300 303-839-3838 303-376-8400 Loan Review Services Eide Bailly LLP 303-770-5700 Iverson & Associates, LLC 303-949-7702 IBC Lobbying and Public Relations The Capstone Group (IBC Lobbyists) 303-860-0555 *IBC Preferred Providers 3 Washington Policy Summit Community Bankers Wrap-up Advocacy Meetings on Capitol Hill By Barbara Walker, IBC Executive Director Community bankers from across the nation gathered on Capitol Hill at the end of April for more than 300 meetings with members of Congress as part of the ICBA Washington Policy Summit. Nearly 1,000 community bankers and industry advocates gathered in the nation’s capital for the Summit. Ten Colorado community bankers joined me in visiting with Colorado’s Congressional Delegation to advocate on your behalf. A great shout out to the following community bankers who are all ICBA leadership and/or committee member community bankers! IBC President Allan Tormohlen, Vice President Canon National Bank; IBC President-Elect Byron Maynes, President First National Bank Cortez; ICBA State Director to the IBC Chuck Johnston, President North Valley Bank; IBC Directors: Harry Devereaux, President Home State Bank; and Quentin Leighty, CFO and President First National Bank Las Animas, Monument Office; Former ICBA and IBC Officer and Director Dale Leighty, Chairman First National Bank Las Animas; Former IBC Directors DJ Tedesco, President Castle Rock Bank, and Doug McClure, Chairman Rocky Mountain Bank and Trust; Former IBC Director and current IBC Education Foundation Director Tom Chesney, President AMG National Trust Bank; and Tom Ogaard, President Native American Bank. We advocated for community bank regulatory relief, improving data and cyber security laws, repealing the credit union and Farm Credit System tax exemptions, and more. All community bankers can take part by using ICBA’s Be Heard grassroots website to call on their members of Congress to cosponsor regulatory relief legislation. During the Summit, Senate Banking Committee Chairman Richard Shelby (R-Ala.), told community bankers that he is working on regulatory relief legislation ahead of a markup scheduled for May 14. ICBA has been working with the committee to include regulatory relief provisions from the association’s Plan for Prosperity platform. Representative Randy Neugebauer (R-Texas), Chairman of the House Subcommittee on Financial Institutions and Consumer Credit, called on community bankers to highlight in meetings with lawmakers the importance of regulatory relief for consumers. Neugebauer, a former community banker and small-business owner, said community bank input is critical in helping Congress address excessive regulation and its effect on local communities. The House Financial Services Committee last month advanced several bills with provisions from ICBA’s Plan for Prosperity regulatory relief platform. Community bankers also heard from Federal Reserve Governor Daniel Tarullo and CFPB Director Richard Cordray. Community bankers also attended sessions with key federal regulators, including FDIC Chairman Martin Gruenberg, Comptroller of the Currency Thomas Curry and CFPB Director Richard Cordray. The ICBA Washington Policy Summit made headlines in several major media outlets: Bloomberg, The Wall Street Journal, American Banker and MarketWatch, as well as National Mortgage News, Morning Consult and Market News International. We also thank the Federal Home Loan Bank Topeka for sponsoring a delightful dinner for attendees from the IBC and the Nebraska Independent Community Bankers, hosted by the bank’s Director of Government Relations Eric Haar. All the way around—a great trip to our Nation’s Capital and Capitol Hill! 4 2015 IBC Education Foundation Programs 2015 Education Programming IBCEF’s Conferences 2015 IBC Education Foundation Loan Officer Boot Camp Presented in partnership with Bieging Shapiro & Barber Thursday and Friday, May 14 and 15, 2015 Federal Reserve Bank, 1020 16th Street, Denver BSA / AML Mile High Summit Tuesday, July 21, 2015 Federal Reserve Bank of Kansas City – Denver Branch, 1020 16th Street, Denver 2015 IBCEF Cyber Security Workshop Friday, July 31, 2015 Eide Bailly Offices, 440 Indiana Street, Golden IBCEF’s Annual Convention Wednesday – Friday, September 16 – 18, 2015 Vail Marriott Mountain Resort, 715 West Lionshead Circle, Vail IBCEF’s Programs ACH Executive Briefing Series* The “Quarterly Executive Briefing” is a new series offered by the IBCEF to keep the busy executive up to date on some of the biggest issues facing the payments industry. These webinars, presented by SWACHA, will provide timely information on current topics in today’s rapidly changing environment plus provide insight on government initiatives that affect the ACH Network and its participants. A PowerPoint presentation will accompany each session. Wednesday, January 21, 2015, 9:00 – 10:00 a.m. – Completed Wednesday April 15, 2015, 9:00 – 10:00 a.m. – Completed Wednesday, July 15, 2015, 9:00 – 10:00 a.m. Wednesday, October 21, 2015, 9:00 – 10:00 a.m. ACH Lunchtime Learning Webinar Series* AAP – What is it? How do I become one? Friday, February 6, 2015, 11:00 – 11:30 a.m. – Completed ACH Security Framework Rule, Friday, February 20, 2015, 2015, 11:00 – 11:30 a.m. – Completed Direct Access, Friday, March 6, 2015, 11:00 – 11:30 a.m. – Completed Return Time Frames – ACH vs. Reg E, Friday, March 30, 3015, 11:00 – 11:30 a.m. – Completed ISO 20022, Friday, April 3, 2015, 11:00 – 11:30 a.m. – Completed Health Care EFT Payments, Friday, April 17, 2015, 11:00 – 11:30 a.m. – Completed Stop Payments: R08/R38/R52, Friday, May 1, 2015, 11:00 – 11:30 a.m. OFAC – An Overview, Friday, May 15, 2015, 11:00 – 11:30 a.m. Regulation E – Error Resolution Process, Friday, May 29, 2015, 11:00 – 11:30 a.m. Financial Elder Abuse, Friday, June 12, 2015, 11:00 – 11:30 a.m. *Register for the entire series or pick and choose the modules that meet your personal and professional objectives 5 IBCEF’s Webinar Schedule All webinars are from 1:00 – 2:30 p.m. unless otherwise noted MAY Revised Escrow Rules Effective August 1, 2015 Tuesday, May 5, 2015 From Prospect to Customer: Skills & Tools for Successful Business Development Wednesday, May 6, 2015 Director Series: Morning Regulator & Industry Hot Buttons for Directors, 9:00 – 10:30 a.m. Thursday, May 7, 2015 Duties of the Board Secretary: Fundamentals, Best Practices & E-Package Delivery Tuesday, May 12, 2015 Home Equity, HELOC & Second Lien Risk Management, Including Maturing HELOC Guidance Wednesday, May 13, 2015 IRA Series: IRA Death Distributions: Beneficiary Options & Tax Consequences Thursday, May 14, 2015 Wire Transfer Compliance: Who is Liable? Tuesday, May 19, 2015 You’re the New HR Officer, Now What? Wednesday, May 20, 2015 Advanced ACH Specialist Series: ACH Death Notification Entries (DNEs) & Reclamations: Your Bank’s Liability Thursday, May 21, 2015 The ALLL in Troubled Debt Restructuring: Identifying & Accounting for Impaired Loans Wednesday, May 27, 2015 Handling Difficult Customers: Effectively Dealing with Intimidation, Negativism & Anger Thursday, May 28, 2015 Testing Loan Audit Procedures for Integrated Disclosure Compliance Before the August 1, 2015 Deadline, 9:00 – 10:30 a.m. Friday, May 29, 2015 JUNE Collection Call Techniques: Compliant Telephone Scripts & Responses Compliance Rules Lenders Must Know Commercial Appraisal Review Part 1: Income Approach Mastering the SBA 7a Loan Part 1: Eligibility & Program Requirements BSA Compliance Series: BSA Officer Reports to the Board Countdown to the Integrated Disclosure Deadline: August 1, 2015 New Accounts Series: Properly Handling Fiduciary Accounts: Authority, Ownership, Access & Liability Dealing with the New Fannie Mae Collateral Underwriter for Mortgages When a Borrower Dies: Next Steps & Best Practices From Frontline to Teller Supervisor: Developing Skills & Making a Smooth Transition Stress Testing Your Loan Portfolio: Regulations, Risk & Impact on Value IRA Series: Processing IRA Rollovers & Transfers Top 10 Deficiencies in Audit Findings from Regulators & External Auditors Tuesday, June 2, 2015 Wednesday, June 3, 2015 Thursday, June 4, 2015 Tuesday, June 9, 2015 Wednesday, June 10, 2015 Thursday, June 11, 2015 Tuesday, June 16, 2015 Wednesday, June 17, 2015 Thursday, June 18, 2015 Tuesday, June 23, 2015 Wednesday, June 24, 2015 Thursday, June 25, 2015 Tuesday, June 30, 2015 JULY Regulatory Oversight of Third-Party Vendors: Due Diligence, Management & Contracts Tuesday, July 7, 2015 Mandatory Compliance Regulations for the Frontline Wednesday, July 8, 2015 Managing E-SIGN, E-Statements & E-Disclosures Thursday, July 9, 2015 Director Series: Morning Understanding the Board’s Role in Cyber Security Risk, 9:00 – 10:30 a.m. Tuesday, July 14, 2015 Mastering the SBA 7a Loan Part 2: Documentation, Closing & Funding Wednesday, July 15, 2015 Commercial Appraisal Review Part 2: Sales Approach Thursday, July 16, 2015 Your Customer Has Filed Bankruptcy, Now What? Tuesday, July 21, 2015 Regulation E Made Easy Wednesday, July 22, 2015 Emerging Leader Series: Developing Your UDAAP Program: Policy, Procedures, Risk Assessment & Audit Thursday, July 23, 2015 Construction to Permanent Lending Compliance with CFPB Rules: Issues & Update Tuesday, July 28, 2015 Call Reports: Lending Schedules RC-C, RC-N & RI-B Wednesday, July 29, 2015 Advanced ACH Specialist Series: Does Your Originator Agreement Meet NACHA Rule Requirements? Thursday, July 30, 2015 AUGUST Fair Lending Comparative File Review Tuesday, August 4, 2015 Cross Selling & Referral Opportunities for the Frontline: Strategies to Enhance the Customer’s Experience & Grow the Bank Wednesday, August 5, 2015 New Accounts Series: Business Account Signature Cards & Resolutions: Entities, Authority & Documentation Thursday, August 6, 2015 Garnishments, Subpoenas, Summonses, Levies: Handling Official Demands for Customer Funds Tuesday, August 11, 2015 Advanced Commercial Loan Documentation Wednesday, August 12, 2015 CFPB Income Verification Rules for Self-Employed Borrowers: Tax Implications for Qualified Mortgages Thursday, August 13, 2015 Website & Social Media Compliance Tuesday, August 18, 2015 USPAP Issues & Best Practices for Residential Appraisal Reviewers: Avoiding Violations Wednesday, August 19, 2015 BSA Compliance Series: How to Redesign Your BSA Program to Impact Your Bottom Line Thursday, August 20, 2015 Emerging Leader Series: Debt Service Coverage Calculations in Underwriting Tuesday, August 25, 2015 Mastering the SBA 7a Loan Part 3: Servicing, Liquidation & Guaranty Purchase Wednesday, August 26, 2015 Facebook: Update on System, Strategies, Techniques & Tips Thursday, August 27, 2015 6 SEPTEMBER Strategic Planning Years 1, 3 & 5: Scope, Techniques & Elements in Drafting Your Written Plan Wednesday, September 2, 2015 Advanced ACH Specialist Series: Defining & Identifying Third-Party Senders: Risk, Liability & Audit Requirements Thursday, September 3, 2015 Director Series: Morning UDAAP for the Board & Senior Management, 9:00 – 10:30 a.m. Wednesday, September 9, 2015 Call Reports: Understanding the New Regulatory Capital Requirements & the Revised Schedule RC-R Thursday, September 10, 2015 Mortgage Advertising: Keeping Your Promotions Compliant, 9:00 – 10:30 a.m. Friday, September 11, 2015 Managing the 8 Categories of Risk Assessment Tuesday, September 15, 2015 Loan Underwriting Basics: Interviewing, Credit Reports, Debt Ratios & Regulation B Wednesday, September 16, 2015 Imaged Documents: What to Keep, What to Destroy, What Holds up in Court? Thursday, September 17, 2015 IRA Series: Auditing IRAs Step-by-Step Tuesday, September 22, 2015 Basic Banking for New Employees Part 1: Banking System, Deposit Operations, Lending Wednesday, September 23, 2015 Regulator Guidance & Issues in ATM Security Thursday, September 24, 2015 HR Danger Zones: Regulations, Requirements & Best Practices to Keep You Out of Trouble Tuesday, September 29, 2015 Mandatory Compliance Regulations for Deposit Operations Wednesday, September 30, 2015 OCTOBER Proper Repossession, Notice & Sale of Non-Real Estate Collateral, 9:00 – 10:30 a.m. Regulation E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation Mortgage Loan Origination & Servicing: Issues, FAQs & Lessons Learned Powers-of-Attorney & Living Trust Documents: Guidelines for Deposit Accounts & Loans BSA Compliance Series: Identifying, Reporting & Monitoring Suspicious Activity New Security Officer Training: Responsibilities, Best Practices & Skill-Building Tools New Accounts Series: Opening Accounts for Minors: Ownership, Access & Transactions Accounting Developments Update: Recent Issues & What’s on the Horizon Advanced ACH Specialist Series: Understanding & Navigating ACH Rules for ODFIs Emerging Leader Series: Key Leadership Strategies for Growth, Profitability & Retention Network Security 101: A Comprehensive Overview Maintaining Compliant FDIC Records, Including Related Email & Social Media Retention Rules Friday, October 2, 2015 Tuesday, October 6, 2015 Wednesday, October 7, 2015 Thursday, October 8, 2015 Wednesday, October 14, 2015 Thursday, October 15, 2015 Tuesday, October 20, 2015 Wednesday, October 21, 2015 Thursday, October 22, 2015 Tuesday, October 27, 2015 Wednesday, October 28, 2015 Thursday, October 29, 2015 NOVEMBER Director Series: Morning Interest Rate Risk Policies, Considerations & Consequences: What Directors Should Know, 9:00 – 10:30 a.m. Tuesday, November 3, 2015 Form 1099 Reporting: Third-Party Vendors, Foreclosures, Debt Forgiveness & More Wednesday, November 4, 2015 Remote Deposit Capture Update & Issues for Commercial, Consumer & Mobile Banking Thursday, November 5, 2015 Regulatory Requirements for the Board & Senior Management Tuesday, November 10, 2015 IRA Series: IRA Reporting, Common Issues & Error Resolution Thursday, November 12, 2015 Basic Banking for New Employees Part 2: Regulatory Issues, Exams, Audits Tuesday, November 17, 2015 Robbery Prevention, Apprehension & Recovery Wednesday, November 18, 2015 Emerging Leader Series: Managing Credit Risk Thursday, November 19, 2015 Nuts & Bolts of Effective Metro 2 Credit Reporting via e-OSCAR Tuesday, November 24, 2015 DECEMBER Advanced ACH Specialist Series: Regulation E Error Resolution Rules Versus NACHA Operating Rules: Obligations, Consumer Disputes & Case Studies Wednesday, December 2, 2015 Call Reporting for New Preparers & Reviewers Thursday, December 3, 2015 BSA Compliance Series: BSA Special Risks: Policy, Law Enforcement & Regulator Issues Tuesday, December 8, 2015 Managing Accounts & Records for Nonresident Aliens: Opening, Identifying, Monitoring & Tax Reporting Wednesday, December 9, 2015 Safe Deposit Issues: Drilling, Unpaid Rent, Death & Unclaimed Property Thursday, December 10, 2015 New Accounts Series: Opening Donation, Benevolent & Other Accounts for Nonprofit Organizations & Corporations Tuesday, December 15, 2015 Exercising the Bank’s Right of Setoff on Deposit Accounts & Loans Wednesday, December 16, 2015 Appraisals & Evaluations: Guidelines, Regulatory Concerns & FAQs Thursday, December 18, 2015 For more detailed information regarding these programs please contact IBC Education Foundation, 1900 Grant Street, Suite 1120, Denver, CO 80203 Phone: 303-832-2000, Fax: 303-832-2040 e-mail: jlusk@ibcbanks.org or mlewis@ibcbanks.org 7 o d a r o l o C e t a lCe ebr note e s a Ple ayout! l NE W 42nd Annual Convention Wednesday – Friday, September 16 – 18, 2015 Vail Marriott Mountain Resort 715 West Lionshead Circle, Vail 8 Colorado Agricultural Development Authority The Colorado Agricultural Development Authority (CADA) Beginning Farmer Program is available to assist beginning farmers and ranchers in Colorado with purchases of land, breeding stock, or equipment. This program provides tax-exempt bonds to lenders who provide lowinterest financing for approved purchases. Individuals who own insubstantial amounts or no farm land may qualify for up to $500,000 in tax exempt bonds under this program. Parent-child and other directly related person transactions are now allowed under this program. IBC Board Member Testifies at U. S. Senate Committee on Small Business and Entrepreneurship: Reducing the Burden of Federal Regulations on Community Banks and Small Businesses IBC Director Dave Reyher, President of Colorado East Bank and Trust, testified on April 9 at the U. S. Senate Committee on Small Business and Entrepreneurship: Reducing the Burden of Federal Regulations on Community Banks and Small Businesses, hosted by Senator Gardner and attended by Representatives Coffman and Tipton at the State Capitol. In his testimony, Dave reviewed recent community bank surveys by the Independent Community Bankers of America and KPMG. “There are two clear conclusions to the results of these surveys: “1. Lenders are leaving markets because of the regulatory risk of needing to comply with all of the new rules and regulations and the severe consequences of non-compliance which includes civil money penalties, regulatory consent orders, and in extreme cases potential closure of the bank. The CFPB provides Rural Exceptions to some of the burdensome regulations, but these do not adequately protect small banks, and even with the most recent proposals for easing these rules, it doesn’t go far enough. Unfortunately, individuals that reside in smaller, rural communities have fewer and fewer options available to them when their bank no longer offers products and services as a result of the regulatory risks. mm For information on this program contact participating agricultural lenders or the: “2. The rules and regulations meant to provide protection to customers have done exactly the opposite and in some cases have had very negative effects on customers. Obtaining credit for long term, solid customers used to take an hour or so to consummate for simpler loans, and a week or two for more complex deals. Today, simple loans take a day and a half and more complex deals to the same customer will, at best, take 30 days, and in most cases take up to 60 days to consummate. Further, the blame for the delay in “getting the deal done” does not end up with the bureaucrats and rule makers, but instead with the banker sitting across the desk from the disgruntled customer. Colorado Agricultural Development Authority 700 Kipling Street, Suite 4000 Lakewood, CO 80215-8000 Tel: (303) 815-9543 Fax: (303) 237-4851 www.cadafarmloan.com Continued on next page 9 IBC Board Member Dave Reyher Testifies Continued from prior page “Sadly, as a result of the increased regulatory scrutiny of our industry the new regulations have brought to the table, we are slowly seeing a “commoditization” of the products and services we can offer to our customers. Gone are the days of taking care of our customers on a personal, one-on-one basis. This cookie cutter approach to lending in particular has led to less credit being available not only in smaller communities, but to small businesses and consumers nationwide. IBC EDUCATION FOUNDATION’S 27TH ANNUAL AGRICULTURE AND NATURAL RESOURCES CONFERENCE MOISTURE! It happened again! Rain, sleet, hail, wind, and snow! But the cold damp weather could not dampen the spirits of the more than 75 attendees at the IBC Education Foundation’s 27th Annual Agriculture and Natural Recourses Conference. More than 60 bankers representing 24 banks were in attendance. Pertinent topics of economics, commodities, cattle, grains, organic and local food markets and much, much more were discussed over a period of a day and a half! THANK YOU TO ALL WHO ATTENDED. Dr. Dawn Thilmany McFadden, Professor, Agribusiness and Agribusiness Extension Economist, Colorado State University, started our conference. Dr. Thilmany’s statistics regarding the growth in organic and local food markets are staggering. Colorado’s combined sales of agricultural commodities and manufactured foods and beverages are estimated at $13.3 billion. Of that, an estimated $2.2 billion is exported from the U.S.; $6.3 billion is sold out of state and $4.8 billion is sold within Colorado. U.S. retail sales of organic foods grew to almost $35.1 billion in 2013, up 11% (OTA), and organic sales have doubled from $25 billion in 2003 to almost $51 billion in 2008. Fruit and vegetables lead the market, followed by dairy and beverages. Dr. Stephen Koontz, Professor and Extension Economist, Department of Agricultural & Resource Economics, Colorado State University, projected markets will remain steady for corn, hay, and oilseeds, and conveyed cautious news about soybeans and wheat. Dr. Koontz indicated the drought, world and domestic economies, and demands continue to wreak havoc on these markets. Dr. Koontz indicated grains short-term pricing outlook is status quo and then may soften. Randy Blach, CEO, CattleFax, cautioned that market swings and volatility are here to stay. Beef supplies in 2015 will remain unchanged; however, supplies and numbers are predicted to increase in 2016-2018. During 2014-2015, the market experienced a peak in profits. Retail prices increased over $2 per pound since 2010 and over $1 per pound since 2013. The U.S. and Brazil will continue to be the largest exporters of all meat protein, nearly 50%, into the global market. Export values per head have increased 6% on average for the last 20 years. Randy warned – record high prices along with a strong dollar are slowing exports. Pork and poultry production is estimated to increase 6-5% in 2015. Retail prices are up 4-6% and demand remains strong for poultry. Randy remarked the corn and hay/forage crops are also critical to livestock markets. Water = liquid gold in Colorado. Adam DeVoe, Attorney, Special Counsel, Lewis Roca Rothgerber LLP, presented information on water rights – ownership, rights, collateral and securitization. Colorado is the 6th driest State in the US. The Colorado Constitution makes water the property of the public, subject to appropriation; the basic tenant of Colorado water law is “first in time, first in right,” and appropriation is made when water is physically taken from a stream and put to beneficial use. There are senior and junior water rights. Adam advised attendees to do their water rights due diligence and to treat security interests like real property, i.e., use a Deed of Trust and UCC-1 financing statement to encumber water rights. Continued on next page 10 27th Annual Agriculture and Natural Recourses Conference Continued from prior page Dr. Stephen Koontz presented Economic Update and Implications for the Ag Economy. We thank Dr. Nathan Kauffman, Omaha Branch Executive and Economist, Federal Reserve Bank of Kansas City, for allowing Dr. Koontz to use his information. Economic indicators demonstrate: U.S. labor markets have steadily improved; housing markets have gradually recovered; lower oil prices should boost U.S. economy and exerted downward pressure on inflation; and the Federal Reserves’ balance sheet has stabilized. Research indicates a stronger dollar could be a significant headwind for U.S. agriculture. The bad news is farm income is projected to drop further thus affecting personal income and farmland values are also declining. Concluding day one was April Dahlager, Director, Business and Cooperative Programs, USDA Rural Development. April provided information on USDA’s Rural Energy for America Program (REAP) and myriad grant programs available through USDA. Thanks to our joint IBC and IBC Education Foundation Ag and Natural Resources Committee members for their continued support and dedication to this conference: Jay Goddard, Points West Community Bank Elly Alexander, Stockmens Bank Eric Hoffner, Farmers Bank Dave Hubbard, The Eastern Colorado Bank Dallas Kiburz, Bankers’ Bank of the West Brett Legg, The Eastern Colorado Bank Tom Olson, Points West Community Bank Myron Sams, First National Bank Hugo-Limon Tom Tomky, Colorado East Bank & Trust Congratulations to our prize drawing winners: Tara Rosenbaum, Bankers’ Bank of the West Erinn Beuck, Points West Community Bank Brian Hundertmark, Morgan Federal Bank Barbara Walker, Executive Director, Independent Bankers of Colorado, began Friday morning with a state legislative update. The IBC continues to be the trusted and exclusive lobbying voice for Colorado’s community banks both at the state and federal levels. THANKS TO OUR VERY GENEROUS SPONSORS!! It was a pleasure having Mark Scanlan, Senior Vice President, Agriculture & Rural Policy, for the Independent Community Bankers of America (ICBA) and Secretary for ICBA’s Agriculture-Rural America Committee, join us to provide detailed insights into ICBA’s key federal legislative initiatives. It is good to hear first-hand what is taking place in Congress and what can be expected in the future. ICBA continues its fight on behalf of the nation’s community banks. Last but not least, Dr. David Kohl, Professor Emeritus in the AAEC Department at Virginia Tech concluded our conference. His presentation on Trends and New Insights on Credit Analysis had everyone’s attention. Dr. Kohl is cautiously optimistic for 2015. He highlighted five macro factors impacting ag: emerging nations–economic slowdown; biofuels, oil and technology; central banking strategy–U.S. and abroad; king dollar and its duration; and mother nature. Other key considerations include: grains– supply and demand, high overhead, weather; concern of livestock markets; retirement of ranchers; decreasing land values. In addition, Dr. Kohl raised concern regarding increases in interest rates; production concentration; global factors including Europe, Japan and China, government intervention and Euro debt. Dr. Kohl warned all to be cognizant of what is taking place worldwide and be aware of land bubbles and crashes. He left everyone wanting more. He’s just incredible! GRAND CHAMPION ICBA Services Network RESERVE GRAND CHAMPION Bankers’ Bank of the West Farmer Mac FHLBank Topeka DIVISION CHAMPION Graduate School of Banking at Colorado CLASS WINNER Colorado Agricultural Development Authority (CADA) Markus Williams Young & Zimmermann, LLC Ponderosa Advisors LLC 11 The next time your bank is raising funds to support someone in need in your community, please don’t forget The Bankers Foundation of Colorado The BFC’s Matching Gift Program supports Colorado’s community bankers help their communities in an even greater way! Since 2001, the Bankers Foundation of Colorado has granted nearly $164,000 in Matching Gifts. Following are just a few examples of our Matching Gift amounts and purposes. $1,000 $1,000 $800 $4,000 $800 $2,000 Living expenses for widow with 4 children Living expenses to raise 4 abandoned grandchildren Living expenses for cancer patient Living expenses for survivor of a traumatic brain injury Burial expenses for a child Education fund for child survivor of a mud slide $4,000 $3,200 $4,000 $2,000 $4,000 $5,000 Medical expenses for victim of traumatic car accident Living expenses for victims of a house fire Care expenses for a child with birth defects Living expenses for victims of a tornado Therapy expenses for a child with severe brain injury Care expenses for a child with genetic disorder For a comprehensive list of the BFC’s Matching Gifts and our Matching Gift request form, please visit our website at www.bankersfoundationofcolorado.org The Bankers Foundation of Colorado’s Board of Directors Thanks You for All that You Do for Your Communities Kristin Godfrey Stinson Morrison Hecker Sean Lening Kiowa County National Bank Jay Rickstrew Alpine Bank Ruben Rios-Blanco North Valley Bank Mark Johnson KBS Eric Budreau Eide Bailly Rob Holt Academy Bank Kelly Zamorski Redstone Bank Paul Harrison Bankers’ Bank of the West Adam Snyder FirstBank Michael VanNorstrand Valley Bank & Trust Barbara Walker Independent Bankers of Colorado 12 Ryan Pospeck Fortner Bayens Levkulich & Garrison Terry Zupan Legacy Bank Brad Krebill Grand Valley Bank Gary Lund Lenders Risk Services, Inc. Most smartphone users surveyed would consider branchless banking ##" & !&"& ! "%*+#&&% * "#&$) # Continued on next page 13 Continued on next page 14 ! $( %( #!( ""( 15 Join us June 13 – 20, 2015 on the Campus of New Mexico State University! Six reasons why the Western States School of banking should be your banking school. 1. Outstanding Value – our competitive tuition rate includes single room accommodations on the NMSU campus, most meals, special events, and all instructional materials. 2. Learn While You Work - The condensed WSSB program lets you advance your education while maintaining employment. 3. Designed for Professionals - Regardless of experience or bank size, every banking professional can benefit from this program. 4. Expert Instructors - WSSB’s nationally recognized faculty members have years of experience working at leading universities, banks, and consulting firms. 5. Real World Application - Between sessions you’ll work on a series of projects that let you apply on the job what you learned at school. 6. Geared for the Adult Student - The WSSB curriculum is designed to encourage interaction between faculty and students while developing academic and professional growth. 2015 Western States School of Banking Curriculum Freshman Year Legal Aspects of Banking I Sales and Marketing I Risk Management Banking Technology Profitability Management Commercial Credit CEO Panel Correspondence Projects Market Place External and Internal Analysis Funds Management Credit Risk Management Marketing Plan About New Mexico State University Founded in 1888, New Mexico State University began as an agricultural college and preparatory school. It has grown into a comprehensive institution dedicated to teaching research, and service at the graduate and undergraduate levels. It is the only land-grant institution in New Mexico that is also classified as Hispanicserving by the federal government and ranked by Carnegie Foundation in the top research category, Research Extensive. NMSU is also home of the New Mexico’s NASA Space Grant Program. With extension and research sites in every county, New Mexico State is developing distance-education capabilities to extend its reach to all of the citizens of the state. It is located in the southern New Mexico city of Las Cruces. Senior Year Legal Aspects of Banking II Sales and Marketing II Banking Ethics Human Resources Banking Simulation Team Building Leadership About Las Cruces, NM A city of more than 80,000, Las Cruces is a perfect setting for a major university and your learning experience at the Western States School of Banking. It is the largest city in southern New Mexico. The city’s elevation is approximately 4,000 feet. It is located at the intersection of I-10 and I-25 in the fertile Mesilla Valley with the Rio Grande River to the west and the 9,000 foot peaks of the Organ Mountains to the east. The Mesilla Valley is a part of the larger Rio Grande Valley and the mountains are an extension of the Rocky Mountain chain. The region features a contrast of desert mesas, fertile farmlands and saw-toothed mountains that majestically reflect the breathless sunsets so common in the southwest. Furthering your Education after Western States School of Banking WSSB Graduates are encouraged to continue their education with the Graduate School of Banking at Colorado. Upon graduation from WSSB, Alumni can enter the Graduate School of Banking at Colorado as a second -year student. The top graduate of Western States School of Banking also receives a $1,250 scholarship per year for three consecutive years to the Graduate School of Banking at Colorado. For more information please visit our website: www.wssbonline.org or contact Karen Ray by phone: (505-324-2085) email: kray@wssbonline.org 16 WHY COMMUNITY BANKS MATTER, AND WILL SURVIVE By John Depman, KPMG LLP, an Associate Member of the IBC SUREDEO\LVQHDUE\ VDYLQJVLQVWLWXWLRQVKDVGHFOLQHGE\WRDERXW But in that same timeframe the number of bank branches LQFUHDVHGE\IURPWRDFFRUGLQJWR WKH)',& Drive into most any town in America and you’re bound to spot RQHIDLUO\TXLFNO\ Whether on Main Street or tucked in a shopping center on the edge of town, a branch of one the country’s 6,600 community banks When community banks succeed, they are staffed by individuals who share a sense of the bank’s strategy of offering customers the products and services they want, when they want them. Today, that mandate might mean banks will need to offer such services as new apps on smartphones or they may need to lean more heavily on FORXGFRPSXWLQJDVDPHDQVWRUHGXFHFRVW5HJDUGOHVV of the need, community banks cannot lose sight of the customer, who is becoming much more demanding with WKHLQWURGXFWLRQRIHDFKQHZWHFKQRORJ\7KH\KDYH become accustomed to a one-click, right-now retail HQYLURQPHQWDQGWKH\H[SHFWEDQNVWRDFWLQWKHVDPH PDQQHU As institutions that offer much-needed credit to small businesses, make mortgages that turn the American dream into reality, and support public projects that enhance our daily lives, community banking’s impact on our country’s economic growth and stability cannot be overstated:KLOHVWUHQJWKHQLQJWKHVH institutions is in everyone’s interest, those at the senior level—management and boards—are facing tough choices and challenges as they attempt to modernize, VWUHDPOLQHDQGGLJLWL]HWKHLUEDQNV A community bank’s shared sense of strategy hinges not only on how well its leaders read and quickly adapt to their customers’ demands, but also their ability to clearly articulate the bank’s mission and purpose to employees and customers. Those same leaders also must be able to accept change when WUDQVIRUPDWLRQLVQHFHVVDU\ Although there are 57 percent fewer community banks today compared to the number in business when I began my banking career 26 years ago, and the percentage of RYHUDOO86EDQNLQJLQGXVWU\DVVHWVWKH\KROGKDV declined from about 40 percent to about 14 percent in that period, today’s community banking system is no less vital WRFRQVXPHUVDQGEXVLQHVVHV 1RWKLQJVWLIOHVSRWHQWLDOJURZWKTXLFNHUWKDQDQLQDELOLW\WR accept that some traditions and ways of working must be VHWDVLGHIRUWKHVDNHRISURJUHVVDQGFRQQHFWLYLW\:KHQ UHVLVWDQFHWRFKDQJHLVSHUPLWWHGWRH[LVWLQVLGHWKHZDOOV RIDEDQNOLWWOHJRRGFDQFRPHRILW A Federal Deposit Insurance Corporation (FDIC) report shows that community banks make up about 45 percent of WKHLQGXVWU\¶VVPDOOORDQVWRIDUPVDQGEXVLQHVVHVSmall business is the backbone of America and community banks are the engine that drives small business. Further, the FDIC report indicates that in 20 percent of America’s counties, there would be no banking offices if QRWIRUFRPPXQLW\EDQNV7KRVHFRPPXQLWLHVZRXOGWHOO you how fortunate they are to have community banks to provide credit and other needed financiaOSURGXFWV7KH\ would point out local public projects that wouldn’t have KDSSHQHGZLWKRXWFRPPXQLW\EDQNVXSSRUW7KH\ZRXOG tell you they are also grateful for the leadership community EDQNH[HFXWLYHVSURYLGHLQWKHEXVLQHVVSKLODQWKURSLFDQG public reaOPDQGIRUIXQGVWKH\GRQDWHWRORFDOQRQSURILWV 6RPHPD\EHOLHYHWKDWWKH8QLWHG6WDWHVLVKHDGHGIRUD time when community banks will vanish and be replaced E\MXVWDKDQGIXORIPHJDEDQNV7KHUHLVQRTXHVWLRQLQ my mind that community banks will remain a vibrant segment of the industry, if for no other reason than they continue to make the personal connections that any EXVLQHVVUHTXLUHV:HPD\KRZHYHUVHHWKHQXPEHUFXW LQKDOIDJDLQE\WKHWLPH,UHWLUHIURPP\FDUHHU7KRVH that survive will be the ones that give total attention to the customer, focus on agility and differentiate themselves ZLWKWKHEHVWWDOHQW Tags: Fdic, Community Banks, Strategy Community banks epitomize all that is important in our industry—the personal touch. Yes, banking is TXLFNO\EHFRPLQJDGLJLWDOEXVLQHVV$QG\HVEDQNVZLOO need to ramp up their mobile and social-media capabilities IRUUHDVRQVRIFRPSHWLWLRQDQGFRQQHFWLYLW\6WLOOEDQNLQJ FRPHVGRZQWRPDNLQJFRQQHFWLRQVZLWKSHRSOH John Depman is national leader of regional and FRPPXQLW\EDQNLQJDW.30*//3+HFDQEHUHDFKHGDW MGHSPDQ#NSPJFRP or via LinkedIn Think what these statistics say about the importance of face-to-face interaction with banking customers: From 2002 to 2014, the number of commercial banks and 17 IBC PREFERRED PROVIDERS Congratulations! First National Bank Las Animas & Yampa Valley Bank In the Top 100 of SNL’s Annual Ranking of Community Banks with less than $500 million in assets 18 BFC Bankers Foundation of Colorado “By Coloradoans for Coloradoans” Register Now! Monday June 22, 2015 BFC’s Annual Golf Tournament Fundraiser The River Course at Keystone This par-+XUG]DQ-)U\FRXUVHEULQJVDQHOHPHQWRIGUDPDWR\RXUJDPH7KHSDU-35 front nine is oriented around the path of the Snake River and the par-36 back nine winds through a ORGJHSROHSLQHIRUHVW,PSUHVVLYHHOHYDWLRQFKDQJHV variable bunkers, water hazards, and five VHWVRIWHHVRQHDFKKROHFRPELQHWRFKDOOHQJHJROIHUVRIDOODELOLWLHV7KHWK hole features a -foot elevation drop from tee to green and the scenic 18th hole offers 12 bunkers and spectacular YLHZVRI/DNH'LOORQ$GGWRWKDWWKHPDJQLILFHQW views of snow-capped peaks and wildlife and it’s easy to see this is a JROILQJH[SHULHQFHXQOLNHDQ\RWKHU7RWDO\DUGDJHLV– "Our philosophy is to design golf courses that stir the VSLULWH[FHHGH[SHFWDWLRQDQGGHI\ XQGHUVWDQGLQJ,QGRLQJWKLVJROIEHFRPHVDFRPSOH[SX]]OHUHTXLULQJVWUHQJWKVNLOO and strategy VHWLQDQHQYLURQPHQWRIXQTXHVWLRQLQJEHDXW\\HWVXEMHFWWRWKHLUUHSUHVVLEOHIRUFHVRIQDWXUH 'U0LFKDHO+XUG]DQ Keystone Golf has been rated as one of the Best Golf Resorts in America by Golf Magazine and Golf Digest Tournament Registration at 7:30 a.m., Tournament starts at 8:30 a.m., followed by Lunch, Tournament Awards, and Special Awards Presentation to BFC Founders and Past Board Members Discounted room rates are available at the Keystone Lodge & Spa or the Inn at Keystone on a first-come, first-serve basis. Please call 800-258-0437 and use discount code when making the reservation CC3IBC. Keystone Lodge & Spa Queen $159.00 or Inn at Keystone Double $119.00. There is no set number of rooms blocked at these rates. Rooms are subject to availability. One night's deposit is due at time of reservation/booking, and there is a 30-day cancellation policy. Discounted rates are available Saturday through Tuesday for anyone wanting to enjoy the resort this Father’s Day weekend before the BFC’s Annual Golf Tournament Fundraiser The Foundation’s 2015 Annual Golf Tournament, which will be its only golf tournament this year, and its Annual Sporting Clays Tournament and Annual Indoor Shooting Range Tournament are WKH%DQNHUV)RXQGDWLRQRI&RORUDGR¶VSULPDU\IXQGUDLVHUV Please consider participating, sponsoring, and donating to these Bankers Foundation of Colorado HYHQWV The Bankers Foundation of Colorado is a charitable organization established by Colorado community banks to financially support families and individuals who are suffering hardships LQWKHFRPPXQLWLHVZHVHUYH Learn more about the Foundation’s Matching Gift Program and for Tournament Registration and Sponsorship information at www.bankersfoundationofcolorado.org 19 20 BSA/AML Mile High Summit Tuesday, July 21, 2015 Federal Reserve Bank of Kansas City - Denver Branch 1020 16th Street, Denver Presented by the IBC Education Foundation in partnership with Bieging Shapiro & Barber IBC Education Foundation A 501(c)(3) Nonprofit Organization 21 Compliance is What We Do Local Community Banks are our strong point Our compliance expertise includes all regulatory areas affecting financial institutions. Our services can include: t#4"".-FYBNJOBUJPOT t#4"".-NPEFMWBMJEBUJPOT t3FE'MBHFYBNJOBUJPOT t6OGBJS%FDFQUJWF"CVTJWF"DUTBOE 1SBDUJDFT6%""1 SFWJFXT t'BJS-FOEJOHTUBUJTUJDBMBOBMZTJTSFWJFX t).%"$3"EBUBSFWJFXT t(-#"DPNQMJBODFSFWJFXT t%FCUDPMMFDUPSDPNQMJBODFSFWJFXT t3FHVMBUPSZDPNQMJBODFBVEJUT t3FHVMBUPSZDPNQMJBODFUSBJOJOH t3FHVMBUPSZDPNQMJBODFDPOTVMUJOHBENJOJTUSBUJPO t3JTL"TTFTTNFOUT t1PMJDZ1SPDFEVSF%FWFMPQNFOU t.POJUPSJOH1MBO%FWFMPQNFOU t$PNQMJBODF$PNNJUUFF"TTJTUBODF t3FHVMBUPSZ6QEBUFT t&YBN$POTVMUBUJPOBOE3FNFEJBUJPO"TTJTUBODF Financial Outsourcing Solutions %FCCJ4'FUUFS$'*34$*4"$'4"$3."$3$. -JTB.4UFFO$'4"$3$.$'&$".4 5IPNBT34USBVTF$*"$'&$#"$'4"$*4" XXXGPTBVEJUDPN 1-888-212-8799 INTERNAL AUDIT + CONSULTING WE’VE GOT YOU COVERED Coan, Payton & Payne, LLC provides a full range of legal services to the banking industry including: › Loan Documentation and Lending Practices › Workouts, Foreclosures, Receiverships and Replevin › Asset Sales and Purchases › General Commercial and Priority Litigation › Bankruptcy and Insolvency Law › Breach of Fiduciary Duty and Lender Liability Claims › Corporate Governance Together with our clients, we create and implement Rock Solid® strategies for success. OUR BANKING LAW TEAM G. Brent Coan Michael C. Payne Walter A. Winslow R. Clay Bartlett Brett Payton Steve Suneson Daniel W. Jones Jacob W. Paul 22 cp2law.com Add an Empty Chair By Lauren O’Connell, IBCEF Director and President of O’Connell Consulting Group, Inc., a professional marketing firm that specializes in developing customized marketing solutions for community banks to help them acquire new profitable customers and motivate existing customers to buy more and refer your bank more often. Bank. Having the visible reminder of an empty chair around the table will help you keep your customers top of mind – and reminds your team that it’s their responsibility to focus on the customer whenever discussing decisions that will impact them. An alternative approach might be to assign one or two team members to stand in for the customer - that way, you’re assured their “voice” is always in the room. We know it’s hard to stay focused on all the stakeholders in your bank. Shareholders, regulators, employees, customers, prospects, media, the marketplace – it’s quite a juggling act keeping them all top of mind when you’re making decisions and addressing the challenges you face in driving success at your bank. According to Daniel Pink, Jeff Bezos from Amazon includes an empty chair in all his important meetings: “It’s there to remind those assembled who’s really the most important person in the room: the customer.” And make sure your decisions will ultimately make your customers feel more valued and appreciated – especially the ones you really really want to keep. As you know, competition is getting tougher and your best customers are being courted by your competition all the time. You know you make wiser decisions when your team thoroughly discusses the customer impact of any decisions you make, especially how customers will feel about the Just try it at a meeting when a customer is not present. Add an empty chair as a very tangible reminder of the impact of your decisions and please email me at lauren@oconnellconsultinggroup.com and let me know if it made a difference! SHOULDN'T YOUR BANK’S MARKETING GENERATE REVENUE? You may be focused on growth or perhaps you’re preparing to sell your bank in the near future. Either way, marketing should be — and can be — the fuel that propels you forward. Call us. We have 30+ years experience producing growth for community and regional banks. 23 Lauren O’Connell 303-795-3539 Lauren@oconnellconsultinggroup.com Our roots share the same soil. We’re a family-owned, Midwest financial institution, and we’ve helped community banks just like yours provide customers with financial ser vices to rival even the biggest banks. And because we call many of the same communities home, we’re per fectly intrustbank.com suited to help your bank – and your community – thrive. Member FDIC I ©2015 INTRUST Bank Dan Heinz 316-383-1415 | Bruce Frost 316-383-1418 24 | David White 316-383-1435 Independent Bankers of Colorado IBC’s Federal Priority Issues 114th United States Congress As of April 21, 2015 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. Support Legislation To Grow Local Economies / H.R. 37 Support Capital Access for Small Community Financial Institutions Act / H.R. 299 Support Easing Privacy Notice Burden / H.R. 601 (Cosponsor Representative Perlmutter) Support Preserving Access to Manufactured Housing Act / H.R. 650 Support Mortgage Choice Act / H.R. 685 (Cosponsor Representative Tipton) Support Legislation to Protect More Americans From Operation Choke Point / H.R. 766 Support Bill Addresses Too-Big-To-Fail Subsidy Via Market Discipline / H.R. 888 Support Repeal of Estate Tax / H.R. 1105 Support Qualified Mortgage Status to Portfolio Loans / H.R. 1113 (Cosponsor Representative Tipton) Oppose Credit Union Push to Expand Subsidized Business Lending Authority / H.R. 1188 and H.R. 1422 Support C F P B Advisory Boards Act / H.R. 1195 (Cosponsor Representative Tipton) Support Multi-Pronged Clear Relief Act / H.R. 1233 Support Allowing Reassessment of CFPB “Rural” Designation / H.R. 1259 Support Bureau Advisory Commission Transparency Act / H.R. 1265 Support Enhancements to CFPB Governance / H.R. 1263 and H.R. 1266 (Cosponsor Representative Coffman) Support Clarifying Expedited Funds Availability Act’s Application to U.S. Territories / H.R. 1367 Support American Jobs and Community Revitalization Act / H.R. 1389 Support Mortgage Servicing Asset Capital Requirements Act / H.R. 1408 (Cosponsor Representative Perlmutter) Support SAFE Act Confidentiality and Privilege Enhancement / H.R. 1480 (Cosponsor Representative Perlmutter) Support Community Bank Access to Capital Act / H.R. 1523 Support Community Institution Mortgage Relief Act / H.R. 1529 Support Flexibility for Savings and Loans Association Charters / H.R 1660 and H.R. 1661 Support the Strengthening of Data Security / H.R. 1770 Support Privacy Notice Modernization Act of 2015 / S.423 Support Raising CFPB Exam Threshold to $50 Billion / S. 482 Support Cybersecurity Information Sharing Act / S.754 Support Bank Examination Accountability / S. 774 Support Community Lending Enhancement and Regulatory Relief Act / S. 812 Support Comprehensive Regulatory Review Act / S.881 Support Jobs Act Reporting Thresholds for S & L Holding Companies, Allowing Short-Form Call Reports / S. 927 Support Data Security Act / S. 961 End Outmoded Credit Union Tax Subsidy Support Tax Reforms that Invest and Create Jobs in America Halt the Farm Credit System’s Non-Farm Lending and End the FCS Tax Exemption Act on Patent Abuse Oppose Repeal of 1031 Exchanges 25 26 Senior Home Equity Reaches $3.9 Trillion, Breaks Previous Records New Reverse Mortgage Guidelines By Tim Harder, Vice President-Business Development, 1st Reverse Mortgage USA, an Associate Member of the IBC Portions of this article are excerpted from Reverse Mortgage Daily and the Scotsman Guide have to demonstrate they have the means to pay real estate taxes and home insurance, both of which are obligations of a reverse mortgage.Reverse mortgage borrowers will need to provide tax returns, paystubs and bank statements, and will be The NRMLA/RiskSpan Reverse Mortgage required to meet residual income levels Market Index (RMMI), which measures and have a satisfactory credit profile. In trends in home values, home equity and essence, reverse mortgage underwriting guidelines will be mortgage debt of homeowners age 62 Embraced by aging baby boomers similar to VA loans which have been a and older, reached and their trusted advisers proven way to 186.78 during the fourth quarter of 2014, marking the 11th financial stability for many years. Home equity among seniors continues to rise, reaching $3.9 trillion in the fourth quarter of 2014 — signaling potential for more reverse mortgage market opportunities to come as economic factors improve. straight quarter of growth for the index, which dates back to 2000. Previously, the RMMI rose to 183.87 in the third quarter of 2014 — the highest level since Q3 2007. Also in the third quarter of 2014, senior home equity increased to $3.84 trillion, but has since risen further to $3.9 trillion in the fourth quarter of 2014. Recovering home values and improving consumer confidence is leading more and more people to consider a reverse mortgage. The most significant new guideline is the requirement that every borrower must undergo a financial assessment prior to approval. This financial assessment will verify the borrower’s ability and willingness to pay financial obligations associated with the HECM loan. Specifically, borrowers will To ensure funding will be available for tax and insurance obligations, borrowers who do not meet the standards of the financial assessment will be required to establish a fully funded or partially funded life expectancy set-aside. This requirement may narrow the number of potential reverse mortgage borrowers. Compared to conventional mortgage financing, the fully funded life expectancy set-aside is significantly longer because it is tied to the life expectancy of the borrower. If you have any questions or would like additional information regarding the New FHA Reverse Mortgage updates, please contact: Tim Harder, Vice President-Business Development, 1st Reverse Mortgage USA at 303-854-3030 or tharder@1strmusa.com 27 Save the Date! Monday, August 17th from 12:15 p.m. to 5:00 p.m. Annual Western Slope Indoor Sport Shooting Tournament Fundraiser! Registration at 12:15 p.m., Tournament Start at 1:00 p.m., followed by Awards Presentations and Dinner at 4:00 p.m. Grand Junction CO Save the Date! Friday, October 2nd from 11:30 a.m. to 4:00 p.m. Annual Front Range Sporting Clays Tournament Fundraiser! Registration at 11:30 a.m., Lunch at Noon, Tournament Start at 1:00 p.m., followed by Awards Presentations Brighton CO Please visit us today at www.bankersfoundationofcolorado.org for registration and sponsorship information and to learn more about the Bankers Foundation of Colorado’s Matching Gift Program. 28 FRAUDULENT FUNDS TRANSFER—WHAT YOU NEED TO KNOW Q & A with Tracey Santor, CPCU, AFSB, AIC, bond product manager, financial institutions, Travelers Bond & Specialty Insurance, A Preferred Provider of the IBC Q: What do you see as one of the biggest risks facing Community Banks right now? A: On-line criminals fraudulently instructing financial institutions to send money to their accounts is a big concern. The act of wiring money from a bank account or line of credit to pay bills is easy and convenient, so more people ar e doing it. In fact, the primary clearing house for large banking transactions, Clearing House Interbank Payments System, or “CHIPS” reports that it moves approximately $1.5 trillion per day on its wireless network. The majority of these transactions take place without a problem but criminals have focused on hacking this method of transferring money to line their own pockets. With this in mind, funds transfer fraud and computer fraud are threats that every organization must consider. Q: What practices can my bank institute to help fight security breaches? A: For instances like the one mentioned above, customer and employee education are key. Educate customers and employees on procedures that enable consistent oversight of payments and accounts, and may reduce fraud risk. These include: SSC/Payment Factory setups, Dual Custody practices, and ACH Positive Pay. Also, consider verification procedures that are independent and spread through the different departments of the financial institution and encourage your customers to do the same. Financial institutions should have discussions with their customers about purchasing commercial crime coverage which would protect the customer under the Fraudulent Funds Transfer insuring agreement. Finally, institute Multi-Factor / Multi-Channel Payment Authentication whereby the bank practices using: x Callbacks: prior verification of payment instructions to a predetermined telephone number x Passwords & SMS ID Codes x Out of band verification x Other industry-accepted verification procedures Q: What is are fraudulent funds transfers? A: When someone poses as a customer to take control of an account or line of credit to engage in unauthorized transactions. Q: Can you provide an example? A: Your institution’s website receives what appears to be legitimate input from a business customer linking its payment account to an outside account at another institution. The username and password are valid and your other security procedures have been satisfied. Through your website, your institution then receives instructions to transfer funds from the customer’s account to that outside account. Your institution complies. One week later, you are contacted by law enforcement and told that your customer was the victim of a scheme perpetrated by cyber-criminals; and fielding calls from the customer questioning your safeguards. Additionally, banks should speak with an independent agent, who can recommend the right insurance solutions to help protect against such risks. Q: What about the cost to my organization? A: Cost concerns are important, but the cost to your business should this happen can be further reaching and include long-term damage to your reputation. Some security procedures may have a cost associated with them but things like employee and customer education are practically free and can save financial institutions and/or their customers from being victims. Q: Where does this leave my bank? A: Your institution’s security has not been directly attacked, but your customer’s security was somehow lacking the ability to prevent an intrusion. Now, you’re facing potential legal, regulatory, and maybe even reputational issues. Q: Where can I learn more? A: In addition to insurance coverage that can help offset the impact of computer fraud risks, Travelers offers numerous educational resources, such as insightful losscontrol articles and tips. Learn more here. 29 ARCHIVED WEBINARS ARE AVAILABLE WHEN YOU ARE! Did you know you can order archived webinars long after the webinar is over? Since the archived links are available for six months following the live broadcast, you can order any time during that six months. The archived webinar link is a recording of the live event, including audio, visuals, handouts, and the speaker's email address for follow-up questions. Archive orders also include a free CD ROM. AFFORDABLE TRAINING WHERE AND WHEN YOU CHOOSE Click on the picture below to see a complete list of available archived webinars. Watch for more webinars offered by the IBC Education Foundation – your first source for education 30 IS THE CURVE GOING TO FLATTEN? Why it does and what to do about it By Jim Reber, President/CEO, ICBA Securities, a Preferred Provider of the IBC Before we get too deep into this investment column, I’d like to be on record that I’m not predicting anything about interest rates. Not that they’re going higher, not that they’ll be range-bound, not that this so-called curve flattening is about to happen. Nonetheless, it is probably a good time to talk about the consequences that accompany these what-ifs. The Fed continues to make noises about removing the “accommodation” when the totality of economic data justifies it. The data, at least domestically, continues to report at least decent performance. Moving horizontally There are numbers that prove the yield curve for government and federal agency bonds flattens as rates begin to rise. The yield curve, as we recall, is the graphic display of the yields for various maturities of a given borrower, ranging from very short (e.g., overnight) to very long (10 years or more). When the difference in “short” and “long” shrinks, we say the curve “flattens.” As it’s been more than a decade since the Federal Reserve last began a rate hike cycle (in June 2004), we may have forgotten why this occurs. The answer is really two-pronged. First, short-term high-quality investments have always had yields that are tied to overnight rates. The global benchmark overnight rate is Fed Funds, which is what banks domestically charge each other for short-term loans. The Federal Open Market Committee, a subset of the Federal Reserve Board, sets the rate. (As an aside, Prime rate in the U.S. is almost always exactly three percent (3.00 percent) higher than Fed Funds.) The normal difference, or “spread,” between the yield of Fed Funds and the two-year Treasury note is about 25 basis points, or 0.25 percent. Secondly, longer-term investors, which include community banks but are primarily non-depositories, don’t really care what the Fed is doing to manipulate short rates. Since the value of longer investments can swing wildly with changing rates, those investors are fixated on expected inflation. Ironically, the more aggressively the Fed tries to stamp out inflation by raising rates, the more likely it is that the longtimers will get their desired real (net of inflation) returns. Over the last 20 years, investors in 10-year Treasury notes have demanded a yield of about 2.50 percent over inflation. To complete the thought, the higher short rates go, the more insulated (against inflation) bonds are, so longer-term buyers don’t demand higher yields. The result is a flatter yield curve. Values added Many community bank portfolio managers have instinctively held back some liquidity, in anticipation of better returns soon. Most of them have been disappointed that rates have been pretty much unchanged over the last 18 months. Some of these same investors are now wondering if yields are going to only trickle higher, leaving earnings essentially unchanged. Perhaps a middle ground to ponder is an investment with all these features: x Acceptable current yield x Monthly cash flow x Moderate premium x Low risk weighting and good liquidity x Ability to rachet higher in yield in near future Such an investment exists in a hybrid adjustable-rate mortgage (ARM). 31 These instruments have a fixed rate for a period, and eventually will begin floating annually. The ARMs with the fixed periods which seem to offer reasonable value are those that begin floating in 48 to 72 months. An example is FNMA 849359. This bond will have a stated rate of interest (“coupon”) of 2.00 percent until June 2020, when it will begin to float annually. From then on, it will adjust to the 1-year LIBOR rate plus 1.67 percent, which today would be 2.38 percent. In other words, this ARM is not fully indexed at this point. Other benefits are that it has a tolerable premium price (about 102.00), generous annual caps (2.00 percent), and an attractive loan count of more than 200 loans. The real tale of the tape is its yield until the reset date of about 1.50 percent, with an effective duration of only 2.4 years. Most bond analysts would conclude that this has a very attractive risk/reward profile. And, it has a reasonable chance to perform well when (or if?) the yield curve flattens. As always, be sure to have your broker demonstrate the proforma prices in a variety of future interest rate scenarios. Curve flattening? I don’t know any better than you. But I know that some well-structured hybrid ARMs won’t be your biggest problem if that happens. Jim Reber can be reached at 800-4226442 or jreber@icbasecurities.com. FIND THE RIGHT PARTNER TO HELP KBS A Berkshire Hathaway Company marketing@kbsforbanks.com (785) 228-0000 P.O. Box 1654, Topeka, KS 66601 32 THE COLORADO ENTERPRISE FUND (CEF) ADVANTAGE WITH SBA COMMUNITY ADVANTAGE LOANS Offering More Flexibility with Loan Amounts, Rates, Terms and Collateral By Alisa Zimmerman, Marketing and Communications Director, Colorado Enterprise Fund, an Associate Member of the IBC After exhausting their personal savings and credit, and the support of family and friends, small business owners continue to need loans to establish and grow their enterprises. These days, they have many options including the convenience of online lending with accompanying high interest rates, the opportunity to raise capital from strangers via crowdfunding or angel investors, or visiting their local bank or credit union to discuss financing options they qualify for to access needed capital. At times, small business owners who don’t qualify for bank financing are referred to CEF to apply for an SBA Community Advantage loan. This government-backed, pilot program is designed to increase the number of SBA 7(a) lenders who work with underserved communities - lenders like Colorado Enterprise Fund (CEF) that are community-based, mission-focused financial institutions focused on helping disadvantaged small businesses and their communities achieve economic success. In Colorado, the SBA Community Advantage program offered by CEF leverages its almost 40 years of experience in lending to underserved markets by utilizing extensive loan management and in-house technical assistance expertise to help borrowers be more successful. CEF’s SBA Community Advantage program also offers additional advantages to referring bankers: x Loan amounts that range from $75,000 to $250,000 for new and existing small businesses x Underwriting guidelines that are more flexible but still within SBA requirements x Other CEF loan products for small businesses that don’t qualify for an SBA loan x Quicker in-house loan processing than SBA due to track record in servicing and underwriting CEF has processed several SBA Community Advantage loans over $100,000 supporting small business start-ups in retail trade, light manufacturing and healthcare industries. To view and download the CEF SBA Community Advantage loan brief, click here. To refer a small business to CEF, contact Marcia Johnston-Walden, SBA Community Advantage Loan Specialist, at 720.473.4056 or marcia@coloradoenterprisefund.org. About Colorado Enterprise Fund: Founded in1976, CEF, independently or in partnership with other lending institutions and investors, provides loans up to $500,000 to finance small businesses and start-ups that are unable to secure funding through traditional channels. With a mission to accelerate community prosperity by financing and supporting entrepreneurs and small businesses, CEF has provided over $41 million in loans to almost1600 businesses to help create or retain close to 12,000 jobs in the state since 1990. For more information, visit: www.coloradoenterprisefund.org. y 1888 Sherman Street, Suite 530 y Denver CO 80203 y p 303.860.0242 y f 303.860.0409 y 33 34 EVALUATING AND IMPLEMENTING AN EFFECTIVE CORE PROCESSING SYSTEM Brian Mischel, Director, BKD, LLP / Steven Wuchnick, Manager, BKD, LLP BKD, an Associate Member of the IBC The diverse demands of financial institutions in today’s environment require an integrated, flexible and secure core processing system solution. This system affects virtually every critical aspect of a financial institution’s operations, including processing deposits, payments, loans, most transactions and customer data. The core processing system can directly impact business objectives, growth goals and customer satisfaction. Evaluating core processing options and determining the best option is one of the most important decisions a management team can make. The technology platform is the backbone of all bank operations, and implementing a new core processing system is an extensive process that requires considerable planning and coordination. While a system conversion can involve significant time and resources, it can be an opportunity to improve processes as new functionality is added. Here are some points to remember as your organization considers whether to make this important change. TIME FOR A CHANGE Many institutions have been running the same core system for years, despite the fact their business model or needs may have changed. If current system capabilities are not meeting current or future needs, it may be time to review other options. The evaluation of institution needs should be a strategic process driven by input throughout the organization. A team should be assembled that includes senior management and representatives from each business line or department. The team should have a clear, uniform understanding of key business objectives and critical issues throughout the institution and evaluate the performance of the current system and provider, as well as the current contract, service expectations and future institution needs. Examples of situations that indicate other core processing system options should be considered include: x An old and aging system that is no longer supported x A system requiring a high degree of manual processes versus automation x Increased demand for services to be delivered over new channels, such as mobile banking, that are not offered or functionality that lags behind competitors x Inability to easily roll out new products to support strategic growth plans A new core processing system can provide increased efficiency, more flexibility, better integration across products and stronger security and protection of data. Converting core systems is a costly and demanding undertaking, and converting systems in the middle of the current contract may be cost-prohibitive. It takes clearly defined improvements to justify a change. Once the decision has been made to explore core system options, a request for proposal (RFP) can be sent to prospective service providers to facilitate the evaluation process. DUE DILIGENCE An RFP outlines an institution’s needs and expectations when searching for a system and provider. All selection criteria— including performance requirements, business needs, partnership expectations and any other concerns—should be included in the RFP. Many institutions will use a consultant in various parts of the core system evaluation process. A consultant can add value by sharing pros and cons of the available options, help craft language in the RFP and help management identify the key decision factors in making a selection. The best provider candidates after the initial due diligence or RFP process should be brought in to demonstrate their processing systems. Each presentation should conclude with questions and an internal debriefing discussion of each option. Each provider’s references should be contacted to discuss their experience and answer practical questions. There is no better assessment of a product than a peer who is a current user. CONTRACT NEGOTIATION Once the right system has been identified, the contract will need to be negotiated. A consultant and legal counsel can assist in the negotiation process. Core processing is one of the most significant noninterest expenses for a financial Continued on the next page 35 EVALUATING AND IMPLEMENTING AN EFFECTIVE CORE PROCESSING SYSTEM Continued from prior page institution, and in the current environment of tight interest margins, rising compliance costs and less-than-stellar economic growth, controlling expenses is critical in building shareholder value and maintaining performance. A poorly negotiated core processing contract also can significantly reduce shareholder value in mergers and acquisitions and even obstruct a potential deal. While financial terms are an important aspect of the contract, other key contract issues should be considered, including the following: x All service agreements, including well-defined responsibilities and recourse x Language regarding dispute resolution and how disagreements will be resolved x Agreement length and any termination clauses x Renewal scenarios and required notice prior to making a change x Backup and recovery processes x Account management x Training x Technical support IMPLEMENTATION In order to fully take advantage of the new core system’s capability, all users should thoroughly understand the system. A successful core conversion implementation requires planning well in advance of the conversion date, along with preparation of data to be converted and significant training. CONVERSION PROCESS PLANNING All parties should develop a clear blueprint of the conversion and senior management at all levels should participate in the planning and completion of tasks. Discussion with peer institutions that have gone through a similar conversion process is helpful in establishing the steps and timeline and avoiding common pitfalls. Set a schedule with milestones and stick to it to stay on track. A clearly planned conversion process will help control the costs of the conversion. Frequent meetings are necessary to track progress and issues. DATA PREPARATION The data to be converted should be ready for the migration to the new system. Customer account information must be correct prior to conversion to ensure a smooth process. Complete as much system clean-up as possible before conversion. Reports should be compared from the old system to the new system prior to conversion. Don’t assume terminology and reports on the old system will be the same on the new system. Extract and archive as much relevant information from the old system as possible in the event it is needed subsequent to conversion. STAFF TRAINING The most critical aspect of the implementation is training the users. Getting employees trained and comfortable with the new system is imperative. Frequent, transparent communication is necessary throughout the conversion process. Employees should be reminded of why they are doing certain things to help re-establish the how. Support from management will be necessary, as some might be overwhelmed during the process. Employees should be encouraged to suggest how processes can be re-engineered for improved effectiveness and efficiency. In addition, issues will arise in the implementation phase, so senior management’s handling of these situations will send a message to all employees. Having the right core processing system in place is essential to remain competitive in the financial institution landscape. The system should be evaluated to ensure strategic objectives of the institution are being met and shareholder value is being maintained. An effective core processing system can add value for the institution through better functionality, efficiency and cost savings. For more information on how a core processing conversion may impact your institution, contact Brian Mischel. This article is for general information purposes only and is not to be considered as legal advice. This information was written by qualified, experienced BKD professionals, but applying this information to your particular situation requires careful consideration of your specific facts and circumstances. Consult your BKD advisor or legal counsel before acting on any matter covered in this update. Article reprinted with permission from BKD, LLP, bkd.com. All rights reserved. 36 CONGRATULATIONS MOZINGO AND CLARINE IBCEF SCHOLARSHIP RECIPIENTS The IBC Education Foundation (IBCEF) and Colorado’s independent community banks announced the recipients of their 20th Annual Scholarship Competition on April 23, 2015 in conjunction with Colorado MoneySmart Week. Requirements of the scholarship competition were: A cumulative GPA of 3.0 or higher; attendance at a public or private Colorado or a contiguous state university, college, junior college, community college, vocational/trade school; a banking relationship at an IBC member bank, completion of an application and essay question. The IBCEF awarded a total of $2,000 in scholarships. Scholarships were awarded in two categories: Bank customer and bank employee or child of a bank employee. Each recipient received a one time $1,000 scholarship. KARA MOZINGO, sponsored by ALPINE BANK, will graduate from Rifle High School and is the recipient in the child of a bank employee category. She plans to attend Grand Canyon University and major in Psychology. The recipient in the bank customer category was: MEGAN CLARINE, sponsored by VALLEY BANK & TRUST. Megan will graduate from Mountain Range High School and plans to attend either Colorado State University, Johnson and Wales University or Brigham Young University. She plans to major in Business Management/Finance. We wish both Kara and Megan the best of luck in pursuing their educational goals. Offering loans up to $500,000 including SBA 7(a) loans up to $250,000 Rocky Mountain Archery Call us with a referral at 303.860.0242 or refer a small biz anytime at coloradoenterprisefund.org Sweet Action Ice Cream TODAY WE BUILD SOMETHING BIGGER THAN OURSELVES. It’s time to transform banking at its very core. csiweb.com/letsdothis CORE BANK PROCESSING • MANAGED SERVICES • MOBILE & INTERNET SOLUTIONS PAYMENTS PROCESSING • ELECTRONIC & PRINT DISTRIBUTION • REGULATORY COMPLIANCE 37 Looking for that perfect fit? The ICBA Community Bank Career Center is the community banking industry’s resource for online HPSOR\PHQW FRQQHFWLRQV This easy-to-use resource is designed to help you recruit the PRVW TXDOLILHG SURIHVVLRQDOV LQ WKH LQGXVWU\ (QMR\ HDV\ RQOLQH management of job postings, including job activity reports, access to a searchable resume database and automatic email notification when new resumes PDWFK\RXUFULWHULD Post Your Job Openings Today! Career Center Features: x Account Management: Tools to help you build a professional MRESRVWLQJ x Activity Reports: Track each job posting including the number of FDQGLGDWHYLHZVDQGDSSOLFDWLRQV x Resume Database Access: Proactively search for candidates from our H[WHQVLYHGDWDEDVHRI-RE 6HHNHUV x Online Resume Agent: Set the criteria for your Ideal candidate and receive email alerts when PDWFKLQJFDQGLGDWHUHVXPHVDUHSRVWHG x Flexible Posting Packages: Choose the option That best suits your EDQN x Member Pricing: Preferential pricing for ICBA 0HPEHUV Visit the ICBA Community Bank Career Center on its website: www.icba.org/careercenter or call 800422 IRUPRUHLQIRUPDWLRQ 38 The management team at a regional grocery store chain grew comfortable with using email in facilitating business transacWLRQV2QHGD\WKHRIƓFHDGPLQLVWUDWRUUHFHLYHGDQHPDLOIURPWKHSUHVLGHQWSURYLGLQJLQVWUXFWLRQVIRUDZLUH WUDQVIHUSD\PHQWWRDQHZVXSSOLHU7KHDGPLQLVWUDWRUPDGHWKHSD\PHQWUHTXHVWWKURXJKWKHEDQNōVLQWHUQHWSRUWDO7KH EDQNIROORZHGVHFXULW\SURFHGXUHVE\FDOOLQJDQGFRQƓUPLQJWKHSD\PHQWRUGHU/DWHUWKDWGD\WKHRIƓFHDGPLQLVWUDWRUZDV ZDONLQJSDVWWKHSUHVLGHQWDQGFDVXDOO\VWDWHGŏ6RXQGVOLNHDJUHDWGHDOIURPWKHQHZVXSSOLHUŐ7KHSUHVLGHQWZDVSX]]OHG 7KH\GLVFRYHUHGWKHSUHVLGHQWōVHPDLOZDVKDFNHG7KH\LPPHGLDWHO\FRQWDFWHGWKHEDQNDWWHPSWLQJWRUHYHUVHWKHZLUH WUDQVIHU8QIRUWXQDWHO\WKHIXQGVZHUHDOUHDG\JRQH%HFDXVHWKHEDQNIROORZHGWKHDJUHHGXSRQVHFXULW\SURFHGXUHWKH FXVWRPHUZDVRXWWKH 7KHERRNNHHSLQJGHSDUWPHQWDWD0LGZHVWHUQEDQNUHFHLYHGDQHPDLOIURPDORDQRIƓFHUFRQƓUPLQJDSSURYDORIDQHZORDQ QHHGHGWREHVHQWE\&DVKLHUōV&KHFNWRDQHTXLSPHQWGHDOHU7KH&DVKLHUōV&KHFNZDVVHQWDVUHTXHVWHG7KH IROORZLQJZHHNWKHEDQNFRXOGQRWEDODQFHWKHŏORDQVLQSURFHVVŐDFFRXQW7KH\TXLFNO\UHDOL]HGWKHORDQRIƓFHUōVHPDLOZDV KDFNHG7KHEDQNDWWHPSWHGWRUHIXVHSD\PHQWRQWKH&DVKLHUōV&KHFNEXWWKHFURRNRSHQHGDQDFFRXQWLQWKHQDPHRIWKH SD\HHDWDGLIIHUHQWEDQNDQGWKHIXQGVZHUHDOUHDG\JRQH6LQFHWKHFKHFNZDVLQWKHKDQGVRIDKROGHULQGXHFRXUVHWKH ƓUVWEDQNVXIIHUHGWKHORVV $ ORFDO &3$ ƓUPōV ERRNNHHSLQJ GHSDUWPHQW UHFHLYHG D FDOO IURP LWV RIƓFH VXSSO\ YHQGRUH[SODLQLQJWKH\DUHLPSOHPHQWLQJDQHZSURFHVVDOOIXWXUHSD\PHQWVWRWKH YHQGRU VKRXOG EH VHQW WR D 3RVW 2IƓFH ER[ DGGUHVV $V UHTXHVWHG WKH &3$ ƓUP FKDQJHGWKHYHQGRUōVDGGUHVV)RUWKHQH[WWZRPRQWKVDOOSD\PHQWVZHUHVHQWWR WKHQHZDGGUHVV7KHYHQGRUƓQDOO\FDOOHGLQTXLULQJDERXWWKHPLVVLQJSD\PHQWVDQG GLVFRYHUHGWKHLUSD\PHQWVZHUHVWROHQE\DQLPSRVWRU7KHFURRNVHWXSDEXVLQHVV ZLWKWKHVDPHQDPHDVWKHYHQGRUGHSRVLWHGWKHFKHFNVDQGDEVFRQGHGZLWKWKH PRQH\7KH&3$ƓUPDWWHPSWHGWRPDNHDFODLPWKDWWKHHQGRUVHPHQWVZHUHIRUJHG 7KHODZSURWHFWHGWKHVHFRQGEDQNIURPOLDELOLW\VLQFHWKH\IROORZHGSURFHGXUH7KH &3$ƓUPZDVDWIDXOWZKHQWKH\XQZLWWLQJO\VHQWWKHFKHFNVWRWKHFURRNV ,PSRVWRUIUDXGLVJURZLQJ7KH\XVHDOPRVWDQ\PHDQVWRLPSHUVRQDWHVRPHRQHHPDLOID[HVOHWWHUVDQGSKRQHFDOOV .QRZOHGJHRIWKHVFDPVLVRIWHQWKHEHVWSODFHWRVWDUWLQƓJKWLQJWKLVIUDXG7KHIROORZLQJUHFRPPHQGDWLRQVDUHZD\V\RX FDQKHOSUHGXFH\RXUULVN Alert your staff: $OHUWDOOVWDIIHVSHFLDOO\PDQDJHPHQWWKHDFFRXQWVSD\DEOHGHSDUWPHQWDQGDQ\RQHUHVSRQVLEOHIRU FKDQJLQJDGGUHVVHVRUVHQGLQJSD\PHQWVLQDQ\IRUP Create a culture of open communication:,IVRPHWKLQJVHHPVRGGVWDIIVKRXOGIHHOFRPIRUWDEOHDVNLQJTXHVWLRQVŊHYHQ WRWRSPDQDJHPHQW Verify the request:(VWDEOLVKSURFHGXUHVWRYHULI\DQ\XQXVXDOUHTXHVWPDGHRXWVLGHFXVWRPDU\FKDQQHOV$Q\ODUJHUHTXHVWV HYHQZKHQUHFHLYHGWKURXJKSURSHUFKDQQHOVZKHWKHUE\PDLOID[HPDLORURQOLQHHQWU\VKRXOGEHYHULƓHGZLWKDSKRQHFDOO WRDSUHYLRXVO\FRQƓUPHGQXPEHU5HPHPEHUWKDWFRQWDFWLQIRUPDWLRQUHFHLYHGDWWKHWLPHRIDQ\IUDXGXOHQWUHTXHVWLVOLNHO\ IUDXGXOHQWDVZHOO$OZD\VYHULI\XVLQJLQIRUPDWLRQDOUHDG\LQ\RXUUHFRUGV)UDXGXOHQWUHTXHVWVWRFKDQJHDQDGGUHVVRU SKRQHQXPEHUFDQRIWHQEHGHWHFWHGE\PDLOLQJDFRQƓUPDWLRQRIWKHFKDQJHWRWKHROGDGGUHVV3D\PHQWUHTXHVWVDQG SD\PHQWDGGUHVVFKDQJHVQHHGWREHYHULƓHG:KLOHVRPHEXVLQHVVHVPD\LPSOHPHQWRWKHUFRQWUROVDOOEXVLQHVVHVFDQ YHULI\DFRQWDFWFKDQJHDQGSD\PHQWUHTXHVWZLWKDSKRQHFDOOWRDSUHYLRXVO\FRQƓUPHGSKRQHQXPEHU$SKRQHFDOOFDQ RIWHQVWRSLPSRVWRUIUDXGEHIRUHDORVVLVVXIIHUHG Call KBS (785) 228- 0000 to discuss this article and other loss prevention topics or products to help protect your bottom line. Connect with us on social media: %DQNVPD\GLVWULEXWHWKHDUWLFOHWRLWVFXVWRPHUVLIWKH\VRFKRRVH (YHU\RQHQHHGVWREHDZDUHRILPSRVWRUIUDXGWRVWRSWKHFURRNV DQGSUHYHQWORVVHVWRERWKEDQNVDQGEDQNFXVWRPHUV ,QWHUQHW&ULPH&RPSODLQW&HQWHU twitter.com/kbsforbanks 39 linkedin.com/company/kbsforbanks Colorado’s Historic Preservation Tax Credit for Commercial Properties WHAT IS A TAX CREDIT? HOW CAN THE TAX CREDITS HELP ME? HOW DO I RESERVE A TAX CREDIT? A tax credit is a dollar-for-dollar reduction in the amount of tax owed to the government. Tax credit SURMHFWVFUHDWHMREVDQGSURYLGHÀQDQFLDOLQFHQWLYHV to revitalize historic buildings. Federal and state tax laws offer tax credits for historic preservation projects that follow the Secretary of the Interior’s Standards for Rehabilitation of Historic Properties. The federal government offers a tax credit between 10 and 20 percent, which can be paired with the state tax credit. » Colorado’s state historic preservation tax credits are transferable: you can sell them upon completion of your project. Selling credits can bring in additional funds for your project, for a cash match for a grant, or for a loan. www.advancecolorado.com/hptc In 2015, Colorado will offer tax credits for historic buildings. Preservation tax credits are managed MRLQWO\E\WKH2IÀFHRI(FRQRPLF'HYHORSPHQWDQG International Trade 2(',7DQG+LVWRU\&RORUDGR WHAT TYPE OF PROPERTY IS ELIGIBLE? Property must be: Pre-2015 state tax credit »At least 50 years old »Locally landmarked or listed on the State Register New state tax credit »At least 50 years old for residential »Locally landmarked or properties listed on the State Register New state tax credit »Locally landmarked or for commercial listed on the State Register properties »Income-producing www.historycolorado.org/oahp/available-programs » Using preservation tax credits gives you access to additional federal and state funding pools, grant programs, and further tax credits. 1. Register with OEDIT on their tax credit website 2. Submit a Tax Credit Application (TCA) and rehab plan. Use OEDIT’s project checklist to make sure you’ve turned in all requested materials, such as photographs and drawings. 3. History Colorado and OEDIT will conduct a preliminary review of project materials and respond to your request. 4. If the project materials you submitted meet the requirements, OEDIT will reserve a preliminary tax credit on your behalf, pending available funding. » Historic preservation tax credits lower your tax bill, which can increase your tax refund. WHEN CAN I APPLY? Applications for the new commercial state preservation tax credit will be accepted starting July 2015. Applications are accepted year-round on a rolling basis. RESERVATION LIMITS PER YEAR Expenditures 2016 2017 2018 2019 (VWLPDWHGUHKDE $2.5 $5 $5 $5 expenditures of million million million million $2 million or less 5. History Colorado will conduct a detailed review and ensure your project follows the Standards for Rehabilitation. Upon History Colorado’s approval of project, OEDIT ZLOORI¿FLDOO\UHVHUYHWKHWD[FUHGLWVIRU the applicant (90 days). (VWLPDWHGUHKDE $2.5 $5 $5 $5 expenditures over million million million million $2 million 6. » Each building is limited to $1 million in credit in any one calendar year. Owners may apply for credits on multiple properties. $OODSSOLFDWLRQVDUHUHVHUYHGRQDÀUVWFRPHÀUVWVHUYHGEDVLV. Want to learn more? Visit h-co.org/statetaxcredit Ken Jensen 2(',7DWken.jensen@state.co.us or 303/892-3743 Joseph Saldibar +LVWRU\&RORUDGRDWMRVHSKVDOGLEDU#VWDWHFRXV or 303/866-3741 40 You will claim your tax credit upon completion of your project and approved proof of rehabilitation. NEW CREDIT COMMERCIAL Eligible properties Eligible applicants OLD CREDIT Property must be designated individually, or it must be part of a historical contributing district, at the national, state, or local level. /LVWHGRQ6WDWH5HJLVWHURI+LVWRULF3URSHUWLHVRUODQGPDUNHGE\D&HUWLÀHG /RFDO*RYHUQPHQW&/* More than 50 years old, and Listed on State Register of Historic Properties or landmarked by D&HUWLÀHG/RFDO*RYHUQPHQW&/* Property Owner, or Property Owner, or Tenant with lease of at least 39 years, or Tenant with lease of at least 5 years Holders and those with property under contract Costs must exceed adjusted basis RIWKHSXUFKDVHSULFHPLQXVFXUUHQWYDOXHRIODQG Costs must exceed $5,000 Project must meet the Secretary of the Interior’s Standards Project must meet the Secretary of the Interior’s Standards Time limits $SSOLFDQWPXVWVWDUWZRUNZLWKLQPRQWKVRIDOORFDWLRQDQG $SSOLFDQWPXVWEHDWOHDVWÀQLVKHGZLWKLQPRQWKVRIDOORFDWLRQ Project must be completed within 24 months RUZLWKDRQHWLPHH[WHQVLRQ Completed work Can be claimed if completed within 60 days* and documented (* or ZKLFKHYHULVODWHU Can be claimed if within 24 month period and documented Eligible projects 25% of 4XDOLÀHG5HKDELOLWDWLRQ([SHQGLWXUHV45(V for projects less than PLOOLRQ RI4XDOLÀHG5HKDELOLWDWLRQ([SHQGLWXUHV45(V Extent of tax savings 20% of 4XDOLÀHG5HKDELOLWDWLRQ([SHQGLWXUHV45(V for projects more than $2 million Additional 5% credit for properties located in areas that None Disaster relief have been designated as disaster areas within past 6 years The maximum amount of tax credit available to any commercial property is $50,000 per property Project cap $1 million per year Credit availability See Reservation Limits Per Year chart on opposite page Subject to yearly budget estimates Credit length Can be used for up to 10 years Can be used for up to 10 years Allowable costs $Q\H[SHQGLWXUHVDOORZHGE\IHGHUDOWD[FUHGLW,56FRGHF$ 4XDOLÀHG5HKDELOLWDWLRQ([SHQGLWXUHV45(V Fees $500 Part 1 fee Issuance fee of 3% of tax credit amount 3DUWIHHPD\EHZDLYHGIRUSURMHFWVXQGHU $750 Part 2 fee Recapture No recapture of credits under the new law Recapture plan if property sold within 5 years Transferability & saleability 2ZQHUVLQFOXGLQJQRQSURÀWRUJDQL]DWLRQVPD\use, transfer or sell creditsWRRWKHUWD[SD\HUVWKHVHRWKHUWD[SD\HUVPD\LQ WXUQWUDQVIHUFUHGLWVWRDGGLWLRQDOWD[SD\HUVXVLQJWKH2(',7ZHEVLWH 1RQHFUHGLWVVWD\ZLWKRZQHU Learn more or apply at: KFRRUJVWDWHWD[FUHGLW 41 January 2015 Fit, Potential, Coachability and Desire in Hiring Decisions Ken Greenberg, President and CEO, KLG Consultants, LLC Frequently we are asked why resumes do not play a big role in our selection process. Let me say up front, it is not because we believe that resumes are embellished or false. We do not believe that at all. With people, as with other things, past performance is not necessarily a guarantee of future success with new hires or promotions. The key is are they a fit for the position and your culture. We do not just look at what they know but how they learn and adapt to see if a candidate might be a fit for a particular position. This is key because the same position in different organizations may require a different set of work flows, systems and institutional knowledge to perform well. That benchmark of performance must be understood and the adaptability of candidates cognitive capacity in the context of the skills to do that job well, should be measured to closely match the benchmark. The key is to measure specific job skill aptitude, not general cognitive ability. We use custom built cognitive assessments for each job for this reason. However, that is only one type of fit. The other is culture fit. Some Human Capital consultants think this is the more important element of fit. A skilled professional who does not fit culturally, or who cannot adapt culturally, either will not stay long or will become disruptive. While we can measure current behavioral tendencies and we do, we also want to look at coachability. Can they be assimilated into the culture and modify their behavior and become a high performer and team player. "Can They Become One of Us?" Part of this is dependent upon your onboarding and training program but it is also incumbent upon hiring managers and HR to use a tool to measure cultural fit and adaptability, pre-hire. There are many tools to do this, we use the Hogan. Another critical factor in any hire or promotion decision is potential. What is potential and how do you measure it? That depends on the position, the industry and the size of the company. All of those factors and more, need to be taken into consideration to set a benchmark of growth potential and adaptability in new hires. This takes skill and a methodical interview process of the hiring manager, HR and/or the board of directors for c-level positions. The position's requirement for an ability to adapt, create and inspire vision in others, analyze complex problems and/or handle a quickly changing macro environment needs to be assessed. The last factor that should be considered is the candidate's desire to succeed. Some people call this motivation and that may be a more accurate term. We prefer to find out what the candidate really desires to achieve in their career and through their career. Any assessment process should answer this question, "is the candidate's desire aligned with what the position and culture delivers?" This can be measured in many ways and financial success is only one determinant and in many cases not the most important one. If a position and culture only deliver extrinsic rewards such as financial incentives, hiring managers need to be honest about that while looking at cultural fit. Conversely if a culture is based on the intrinsic rewards of purpose and cause for example, candidates must be assessed for this type of desire or motivation. Happy to talk more by phone, skype or google hangouts to fill in the details. http://www.klgconsultants.com/contact_us (877) 873-9299 42 The IBC Legal Hotline Free Legal Advice for IBC Member Banks As a member of the Independent Bankers of Colorado, your bank can receive free legal advice through our Legal Hotline. Attorneys at the law firm of Bieging Shapiro & Barber, L.L.P., staff the Legal Hotline as a benefit to member banks. Member banks can defray a significant amount of their IBC membership dues by taking advantage of this exceptional free member bank service! Member banks are permitted to contact Bieging Shapiro & Barber on simple legal-related questions involving the member bank.* Services provided through the Legal Hotline include responding to inquiries on the following issues: x Regulatory x Consumer x Audit x Compliance x Uniform Commercial Code x Uniform Consumer Credit Code Bieging Shapiro & Barber also will review agreements and provide recommendations in conjunction with the Legal Hotline. * Bieging Shapiro & Burrus reserves the right to charge the member bank for services required to respond to complex or time consuming inquiries. This will not be done without prior notice to the member bank. Take advantage of this free value added service! Receive the information you need when you need it. Contact the IBC for additional information at 303.832.2000. 43 INDEPENDENT BANKERS OF COLORADO IBC’s 80-ATM SURCHARGE FREE NETWORK! The Independent Bankers of Colorado’s alliance of community banks offers your customers access to 80 surcharge-free ATMs throughout Colorado and in Kansas. As a member of the Independent Bankers of Colorado, you waive surcharges to the customers of banks belonging to our network, while retaining the option to charge non-member customers who use your ATMs. Our alliance means that community bank customers will remain with their community-based banks, yet be able to access a broad choice of surcharge-free ATM locations. LOCATIONS Alamosa Alamosa Berthoud Brighton Brighton Buena Vista Buena Vista Canon City Canon City Canon City Center Colorado City Colorado Springs Colorado Springs Colorado Springs Commerce City Cortez Cortez Dacono Del Norte Denver Denver Denver Denver Dolores Englewood Fairplay Falcon Florence Fort Collins Fort Collins Fort Collins Fort Morgan Fort Morgan Frederick Granada Greeley Holly Hudson Hugo First Southwest Bank First Southwest Bank Home State Bank Valley Bank & Trust Valley Bank & Trust Colorado East Bank & Trust Colorado East Bank & Trust Canon National Bank Canon National Bank Legacy Bank First Southwest Bank Canon National Bank Canon National Bank Canon National Bank Legacy Bank Valley Bank & Trust Dolores State Bank First Southwest State Bank Colorado East Bank & Trust First Southwest Bank Bank of Denver Bank of Denver Bank of Denver Valley Bank & Trust Dolores State Bank Front Range Bank Colorado East Bank & Trust The State Bank Canon National Bank Home State Bank Home State Bank Home State Bank FMS Bank FMS Bank Valley Bank & Trust Colorado East Bank & Trust FMS Bank Colorado East Bank & Trust Valley Bank & Trust First National Bank Hugo 44 720 Main Street 3333 Clark Street 310 Mountain Ave. 4900 E. Bromley Lane 30 N. 4th Avenue 725 Hwy 24 438 US Hwy 24 S 816 Royal Gorge Blvd. 2101 Fremont Drive 1010 Royal Gorge Blvd. 2060 E Highway 112 1 N. Parkway 3204 W. Colorado Avenue 518 N. Chelton Road 1580 E. Cheyenne Mountain Blvd. 6990 E. 72nd Avenue 744 East Main 1510 East Main 801 Flying Circle 555 Cedar Street 530 S. Holly Street 810 E. 17th Avenue 405 16th Street 6171 N. Washington Street 101 6th Street 3594 S. Logan 351 Hwy 285 7495 McLaughlin Road 401 E. Main Street, Unit A 303 E Mountain 3227 Timberline 2337 S. Shields 1505 E Burlington (2 ATMs) 520 Sherman Street 450 Oak Street 108 E. Goff Street 2425 35th Avenue 101 N. Main 580 Dahlia Street 321 4th Street IBC’s 80-ATM SURCHARGE FREE NETWORK! LOCATIONS Keenesburg La Junta La Junta La Salle Lakewood Lamar Lamar Leadville Limon Loveland Loveland Loveland Loveland Loveland Loveland Loveland Mead Pagosa Springs Pagosa Springs Pueblo Pueblo Pueblo Pueblo Pueblo Pueblo Pueblo Pueblo Pueblo Pueblo West Rocky Ford Severance Springfield Strasburg Stratton Westminster Wiley Windsor Elkhart, KS Tribune, KS Colorado East Bank & Trust Colorado East Bank & Trust The State Bank Colorado East Bank & Trust Front Range Bank Colorado East Bank & Trust Legacy Bank First Mountain Bank First National Bank Hugo – Limon Branch Home State Bank Home State Bank Home State Bank Home State Bank Home State Bank Home State Bank Home State Bank Colorado East Bank & Trust First Southwest Bank First Southwest Bank Canon National Bank Canon National Bank Canon National Bank Colorado East Bank & Trust Colorado East Bank & Trust Colorado East Bank & Trust Legacy Bank Legacy Bank Legacy Bank Legacy Bank The State Bank Colorado East Bank & Trust Colorado East Bank & Trust Valley Bank & Trust Colorado East Bank & Trust Valley Bank & Trust Legacy Bank Home State Bank Colorado East Bank & Trust – Elkhart Colorado East Bank & Trust – Tribune 550 E. Woodward 310 E. 3rd 124Colorado Avenue 207 1st Avenue 13013 W. Alameda Parkway 101 W. Pearl 210 E. Olive Street 409 Harrison Avenue 981 2nd Street 935 N Cleveland 1355 E. Eisenhower Blvd 2695 W. Eisenhower Blvd 300 E. 29th Street 2842 SE Frontage Road 2000 N. Boise 2842 SE Frontage Road (2 ATMs) 141 Main Street 643 San Juan 249 Navajo Trail Drive 101 W. 5th Street 76 W. Dunlap Drive 2 Amherst Avenue 1515 Fortino Avenue 94 S. Tiffany Drive 1219 S. Prairie Avenue 101 N. Main Street 101 N. Main Street (Drive-up) 730 Desert Flower Blvd. 7 E. Spaulding 301 N. Main Street 399 4th Avenue 1030 Main Street 56641 Colfax Avenue 141 Colorado Avenue 11145 Sheridan Blvd. 220 Main Street 7499 Westgate Drive 432 Morton Street Hwy 96 & Hwy 27 For information about how your bank can join our network, please call Heidi Saba at 303-399-8929 or heidi.saba@vantiv.com! 45 Is your EFT provider putting the squeeze on you? 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