nland nfo THE OFFICIAL INLAND GROUP NEWSLETTER SPRING 2015 BACK TO OUR ORIGINS President Bill Currie writes on our recent rebranding Our first branch in Penticton. Circa 1960 Over the last 65 years, Inland has developed a reputation for providing top quality products, service and support. Regardless of the industry or region, our Bill Currie customers know that when they deal with any Inland company, they will be treated fairly. So – when our corporate management team gathered in my office back in October, we knew it was time for our brand identity to reflect our true strength and tradition. What is a brand, exactly? In short, it’s everything we are as a company. A brand is like a personality. Just like a person, Inland has its own look, its own voice and its own values that a customer will eventually begin to expect every time they enter a store or talk with a salesperson. For someone who knows us well, it’s not hard to see that we’ve established much of our brand already. We’re known for our strong relationships and for being there when our customers need us. The final step, however, came down to a visual identity that people will recognize and associate with the rest of our reputation. clearly show our different business entities as divisions under the Inland umbrella. As many of you know, we recently rolled out an updated logo. The new, bolder Inland was step one in an ongoing effort to add strength and consistency to our image. This winter, we also decided to drop the Parker Pacific brand and bring all our divisions back behind the name that is so recognizable across the industry – Inland. A major step in the process will also be the production of a brand standards guide. While the guide will enforce strict rules on logo usage, colors and fonts, we hope it will help everyone realize the importance of a strong brand and be proud of who we are. There are many more steps in this process. As our new parts and service trucks roll in, we have begun to install a cleaner, consistent decal package that you’ll eventually see at all locations. Soon, you’ll also see our new business cards that boldly display our new logo and colors. Looking forward, we will work to bring consistency across all signage, clothing and advertisements. Our website redesign, scheduled to launch later this year, will more INLAND-GROUP.COM The final step comes down to our individual responsibilities. This project will have a long lasting positive effect but only if each and every one of us ensure that we always communicate the proper message. By the end of this transition, we will make sure that all the tools are available to represent Inland consistently and accurately. I greatly appreciate your patience as a project this big has taken a lot of discussion and a lot of thought. Inland’s success has all been due to your hard work and it’s our goal that our brand reflects that success. Sincerely, Bill Currie Saying Goodbye After 35 Years! On March 24, we said goodbye to Tom Connatty, dealer manager at our Kamloops branch and Inland employee for 35 years. Tom began his career in parts at our Quesnel branch. He also had stints in credit and in truck sales. Tom then took his first dealer management position at our Terrace location where he moved with his wife, Sharon, son, Submitted by Suzanne Tiessen On Monday April 13th, Inland Kenworth (Montebello) hosted twenty-five students from Los Angeles Trade-Technical College (LATTC) for a facility tour and introduction to Inland Kenworth. The students spent about 3 hours listening to Jaime Larios (Service Manager), Jonathan Marcenari (Asst. Service Manager) and Jorge Martinez (Shop Foreman) regarding after-treatment Jared and daughter, Chelsea. He eventually transferred to Kamloops as branch manager where he would stay until retirement. We wish Tom a very happy retirement. We hope he will find lots of time for hunting, hockey and curling! A Visit From LATTC systems, alternative fuel systems, regular maintenance repairs, and employment opportunities with Inland upon their graduation. Jaime Larios was just recently became the President of the LATTC Advisory Board. In this capacity Jaime will be instrumental in advancing the curriculum of LATTC based upon real-world requirements. Quesnel Wins Inaugural Judy Cox Boot Award On February 17, at the dealer managers meeting in Richmond, BC, Quesnel was awarded the first ever Judy Cox Boot Award for safety exellence. The award was introduced as a way to recognize the branch with the top safety score during the annual audit. “All credit goes to Judy Cox for accepting the challenge to lead Home Office Corner Submitted by Zachary Bourn Inland’s employees into a much higher standard of Safety awareness, attitude, and practice,” remarked Kent Brownlow, VP - Human Resources at the award presentation. “Judy’s enthusiasm and passion for her role was contagious and clearly provided the guidance to keep us all much safer as we go about our day-to-day responsibilities. The torch was passed to Colette Mondin when Judy retired, and being an accomplished marathon runner, I know she is in it for the long run!” Submitted by Kent Brownlow On March 25, we celebrated Cathy Nicholson’s 35th anniversary with a pizza lunch at the office. Cathy has spent her whole career in our credit department but she says the ever evolving environment is what has kept her around for so many years. “The ever changing workplace landscape - one of the many reasons why I really like working for Inland,” says Cathy. “From the daily workplace challenges, to the staff that have come and stayed and the ones that have come and gone. 35 years – can’t believe how time has flown.” On behalf of everyone at Inland, congratulations, Cathy! Coming Soon! Since the beginning, Inland ownership has always strongly believed in the importance of reinvesting in the company. Over the next couple of years, we will continue to see new state-of-the-art facilities as well as new locations added to the Inland network. Construction has begun for our new Phoenix location. The new facility will have easier access from Highway 10. It will be over 100,000 square feet on 17 acres and be comprised of two service shops, a body shop, a large parts warehouse and sales area. Expected completion will be late this year. Within the next year, construction is expected to begin on our new Prince George facility. The total retained property is 17 acres and is right on Highway 97, with excellent access and visibility. The facility itself will be approximately 100,000 square feet - complete with full truck and equipment services. Inland will be just one of the new businesses in this development as we hope to sell the surrounding property to complementary and ancillary type businesses. Inland has just purchased a 4.52 acre site in Delta. This has prime visibility from the new South Fraser Perimeter Road (S.F.P.R). This new location will help us better service our customers located in the area, enable us to cultivate new business and service truck demand on the newly constructed S.F.P.R. We will also be reconfiguring our Kamloops branch. With this redesign, we will be able to fully maximize our parts warehouse space, create a new equipment customer service area, consolidate our parts room and add a new lunchroom, locker room, customer lounge and sales offices. Drone footage of our new Phoenix property taken by one of our Phoenix techs, Erik Dyer Our property in Delta. B.C. (yellow box) The upcoming addition in Kamloops A Google Maps screenshot of our Prince George property with the coming soon sign visible on the right Connect With Us! Did you know we’re on Facebook and LinkedIn? Be sure to follow both pages at the links below. We have been increasing our use of both platforms to share industry news, photos from around the company and to connect with potential customers. We, of course, respect your privacy. Connecting with our pages will not allow us to see any information on your private profile. Facebook: http://www.facebook.com/inlandonline LinkedIn: http://www.linkedin.com/company/inland-kenworth Photos From Around Inland PacLease Sales Meeting in Fontana Our Kelowna team poses with Smokin Gun at their open house Andy Diep (middle left) accepts the 2014 Kenworth West Region Franchise of the Year award for our LA branch The women of our Phoenix branch pose at the coming soon sign for our new Phoenix facility Kamloops employees celebrate the retirement of Tom Connatty One of the first parts trucks with the updated branding Smokin Gun, the drag racing Kenworth, burns rubber at our West Kelowna open house At the Mid-America Trucking Show in Louisville, Kentucky, Kenworth introduced the limited edition ICON 900 Health & Well-Being: Fighting Stress with Food Can certain foods help us better cope with stress? Yes…and no. In times of extreme stress, our bodies release hormones that activate our sympathetic nervous system that then stimulate the adrenal glands to release adrenaline and noradrenaline. Woman buying vegetables at the marketOur hearts pound as oxygenated blood is redirected to the muscles, preparing our bodies to either fight or flee the threat. At such times, bodily functions not related to fighting or fleeing are temporarily put on hold – including the absorption of nutrients. However, if our bodies are already well-nourished, we can better weather these intense periods of stress, as well as life’s daily challenges; if we are lacking in certain nutrients we are less able to do so. For example, a lack of protein, iron, B vitamins, vitamin D and magnesium each contribute to increased fatigue, anxiety and moodiness. So instead of reaching for the potato chips, pudding or pie, incorporate the following foods into your diet: 1. Spinach contains magnesium, which helps improve your body’s response to stress and may help reduce migraines or headaches. 2. Oatmeal. Carbs help you produce serotonin, a calming hormone that helps fight anxiety’s negative effects – which is probably why many of us crave them when we are stressed. Indulge your craving but choose a healthier option, such as oatmeal. It is high in fibre, which means that your body will absorb it slowly, prolonging the serotonin boost and making sure your blood sugar is in check. 3. Asparagus is high in folate, which produces serotonin and helps stabilize mood. 4. Turkey. That sleepy feeling you get after eating Thanksgiving dinner is due to the amino acid tryptophan found in turkey. Tryptophan signals the brain to release the feel-good chemical serotonin, which promotes calmness and even fatigue. 5. Milk, including skim milk, is high in antioxidants and vitamins B2 and B12. It also provides you with protein and calcium, which can reduce cramps, muscle spasms or tension and soothe premenstrual syndrome (PMS) for women. 6. Nuts and seeds cure many cravings because they are salty and crunchy. They also contain vitamin B12, magnesium, and zinc. Almonds also provide vitamin E, which, like vitamin C, fights stress-related free radicals that cause heart disease. Walnuts and pistachios are known to lower blood pressure. Sunflower seeds include folate, which helps produce dopamine, a pleasure-inducing brain chemical. Cashews are a good source of zinc – low levels of zinc have been linked to both anxiety and depression. Since our bodies have no way of storing zinc, it is important to get some every day. Toss a handful into your stir-fry! 7. Berries. Blueberries have some of the highest levels of an antioxidant known as anthocyanin, and they have been linked to all kinds of positive health outcomes, including sharper cognition. But all berries, including strawberries, raspberries and blackberries, are rich in vitamin C, which has been shown to be helpful in combating stress. 8. Oranges are rich in vitamin C, which is known to lower blood pressure and the stress hormone cortisol. 9. Fish containing omega-3 fatty acids, such as salmon, can help reverse stress symptoms by boosting serotonin levels. An omega-3- rich diet can also help suppress the production of the anxiety hormones cortisol and adrenaline. 10. Avocados contain lutein, beta-carotene, vitamin E, B-vitamins and more folate than any other fruit. 11. Chocolate. Yes, even chocolate can help relieve stress – but make it dark. High in flavonoids, which are lauded for their relaxing properties (chamomile tea is another great source), chocolate also contains phenethylamine, a chemical that enhances your mood. Try chocolate that is 70 percent cacao or higher. The key to a nutritious diet – including the items above – is moderation and reasonable consumption. Remember, there is a threshold which can be crossed – when consuming too much of a good thing! This article was originally published on Shepell’s WORKHEALTHLIFE.COM. As an Inland employee, you can log in to this website through our EFAP program. Coffee Break CROSSWORD (IN ENGLISH & SPANISH) Horizontal 1. Kenworth’s parent company 7. The “A” in APU 8. He just retired after 35 years 11. The former GM of Canadian Operations 13. _____ Currie 14. Ohio-based Kenworth plant 16. Lloyd ______ 17. The town where Inland was founded 18. This branch just won the Judy Cox Boot award Vertical 2. A brand of engines in Kenworth trucks 3. T680 ___________ 4. Whitehorse’s territory 5. Brand of axles used on Kenworth trucks 6. Kenworth truck ordering software 9. The “O” in OEM 10. A branch in San Juan County 12. One of our equipment brands 15. The “C” in CRM Horizontal 1. La empresa matriz de Kenworth 7. La “A” en APU 8. Él acaba de jubilarse después de 35 años 11. El ex gerente general de operaciones en Canadá 13. _____ Currie 14. Una planta de producción de Kenworth en Ohio 16. Lloyd ______ 17. La ciudad donde se fundó Inland 18. El ganador del premio Judy Cox award Vertical 2. Motor del camión Kenworth 3. T680 ___________ 4. Territorio de Whitehorse 5. Una marca de ejes Kenworth 6. Software para ordenar un camión Kenworth 9. La “O” en OEM 10. Una tienda en San Juan County 12. Una de nuestras marcas de equipo 15. La “C” en CRM 1 3 4 5 E: Free health risk assessment. S: Asesoramiento gratis de salud. E: A way to earn an extra $500 to $1,000 from Inland. S: Una manera de ganar $500 a $1000 por Inland. E: Free health & wellness articles & advice. S: Consejo y Articulos referente a salud y bienestar. 6 7 8 9 10 12 11 13 14 15 16 17 18 WORD MATCH: HR EDITION E: Free counseling for you and your family. S: Asesoramiento gratis para ti y tu familia. 2 Name: WORD SEARCH: BRANCHES (8 TOTAL) Created with TheTe Inland Referral Bonus Program K U O L A N G L E Y Shepells’s website www.workhealthlife.com O L P H O E N I X Y O G E I D N A S H O R F O N T A N A M N B Z Y Y S C P I T H N V B F W E A V K M A R Z K T N U L O J R K W B A S Q Q R X C P E N T I C T O N X F P V P J D C R S EFAP (Employee & Family Assistance Program) Inland’s Return to Work Program E: Helps ill & injured employees recover more quickly. S: Ayuda para empleados lesionados o enfermos recuperacion rapida. A platinum prepaid Visa gift card E: When you reach 5 years of service, you receive: S: A los 5 anos de servicio tu recibes: Manulife (Canada) or EBC Online (US) If you’d like more information regarding an answer on this word match, feel free to contact Lori Willcox at lwillcox@inland-group.com INLAND-GROUP.COM
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