Job Announcement – Islamic Relief Canada Job Title: Status: To Apply: Salary: Location: Database Support Officer Full Time, Temporary (9 months) Email resume to abdulwasey@islamicreliefcanada.org. Please reference job title that you are applying for in the subject line of the email. DOE, comprehensive benefits package Burlington, Ontario, Canada The Database Support Officer is responsible for the performance, integrity, and security of the database and makes sure it is in accordance with financial management techniques and practices appropriate for Canadian Registered Charities. The Database Support Officer Position reports directly to the Director of Finance. Responsibilities • Maintain donors’ database and monitor all related functions for Raiser’s Edge database. • Reconcile and verify donors’ donations statements/accounts on a regular basis for completeness and accuracy. • Manage and provide all necessary financial reports from Raiser’s Edge to the Finance team. • Collaborate on transferring database records from Merchant Service Providers (MSPs) into Raiser’s Edge System (Import & Export data) and verify the accuracy of data being transferred. • Verify and process recurring EFTs for ongoing donations batches by database systems. • Maintain and follow up on Donors’ requests, suspended/failed transactions, and all pledges’ missing information. • Install and test new versions, applications, back-ups, and data recovery plans. • Introduce up-to-date database documentations, procedures, and data standards including adherence to the Canadian Donors’ Data Protection Act. • Assist in tracking for allocation of funds to meet donors' wishes and requirements by designing and coding database. Qualifications • Degree in Computer Science, or Computer Information Systems (CIS), or Management Information Systems (MIS), or other related field. • Three to Six years of related experience and/or training; or equivalent combination of education and experience. • Demonstrated experience with Internal/External reporting, Crystal Reports, and Database reporting including Structured Query Language (SQL) Database Development and Database/Financial files. • Proficient with Microsoft Excel, Access, and Raiser’s Edge (Blackbaud) Software. • Knowledgeable about the CRA’s compliance guidelines for charities • Must be a strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus. • Excellent communication skills, organized, and work well in a team environment. • Motivation and commitment to humanitarian principles required. • Must be eligible to work in Canada. • Must be proficient with Microsoft Office Suite.
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