resume - Koorsen

Valeri J. Daniel
twinv2d@yahoo.com
6024 Rothchester Dr Galloway, Ohio 43119-8578
cell 419-689-1102
home 614-878-4160
PROFESSIONAL OBJECTIVE:
Seeking position utilizing customer service skills acquired throughout the experience of
administrative and retail accomplishments in the work field. Opportunities for personal and
professional growth that can be achieved through skillful and organized detail in employment.
PROFESSIONAL PROFILE:
State Farm Insurance, Hilliard, OH
11/10- present
Select staff agent
Responsibilities: customer service, insurance quotes, answering telephones,
faxes, nightly deposits, notarizing documents, and other clerical duties.
Acosta, Inc. Jacksonville, FL (servicing local Columbus area)
02/09 – 11/10
Merchandiser
Responsibilities: Reading plan-o-gram, resetting store product, pulling
discontinued items from shelves and replacing new items, working with the
grocery and general merchandise departments and managers within the
store; constructing and placing promotional item displays.
I have also helped train others for other locations.
Source Interlink, Glen Allen, VA (servicing local Columbus area)
11/07 – 02/10
Merchandiser
Responsibilities: Distributing new release material to stores in video and
music departments, maintaining stock and organizing department, and
returning old stock. Resetting plan-o-grams and distributing new magazines
and returning old stock.
Fantastic Sam’s, Powell, Ohio
Cosmetologist
Responsibilities: Haircutting, styling, perming, coloring, highlighting, and
waxing.
04/07 – 10/07
Newell Equipment, Inc., Galion, Ohio
Office Manager
Responsibilities: Answering telephones, sending faxes, greeting visitors,
accounts payable. accounts receivable, purchasing, customer phone orders,
weekly deposits, weekly payroll, benefits administrator, attend safety council
meetings, assist in safety program, assist in workers compensation, monthly
bank reconciliation, monthly taxes, notarizing documents, shipping orders,
other HR and clerical duties.
04/06 – 01/07
Galion Manufacturing, Galion, Ohio
Administrative Assistant
Responsibilities: Answering telephones, sending faxes, greeting visitors,
purchasing of consumables, weekly payroll, printing timecards, accounts
payable, accounts receivable, assisting in human resources, assisting buyer
08/05 - 04/06
with purchasing and bill of ladings, safety team, attend safety council
meetings. assisting in workers compensation, recording production activity,
benefits administration, company event planner.
The Pelican Coffee House, Bucyrus, Ohio
10/04 - 08/05
Barista
Responsibilities: Running espresso and frothing machines; making specialty
drinks, customer service, cash register, helping with sandwiches when needed.
Touch of Class Hair Salon, Bucyrus, Ohio
02/02 - 12/06
Cosmetologist
Responsibilities: Haircutting, styling, perming, coloring, highlighting, waxing,
customer consultation, and scheduling appointments.
State Farm Insurance, Bucyrus, Ohio
Customer Service/licensed staff
Responsibilities: customer service, insurance quotes, answering telephones,
faxes, nightly deposits, notarizing documents, and other clerical duties.
09/00 - 01/02
EDUCATION:
State Farm Insurance – Agent staff licensing
11/10
Cape School Inc for Ohio - continuing education classes
Insurance titles as group insurance, disability income, fraud,
ethics, underwriting, and identity theft
01/02 – present
Servepro Industries - Fire Damage Restoration
05/05
Heid Enterprises, Inc - Restoration Of Water Damage
05/05
Safelite Auto Glass Corp - Windshield Repair, The Future Is Now,
Insurance Fraud And How To Prevent It
11/04
Safelite Auto Glass Corp - Windshield Repair
06/03
Restore Pro, Inc - Dealing With Mold In The New Millennium
05/03
Heid Enterprise, Inc - Advanced Restoration Training Fire, Recognition
And Remediation Of Mold
09/02
Emerald Learning Solutions - Charting An Ethical Course Multiline Agent
01/02
State Farm Insurance - Agent Staff Licensing
12/01
Elite Continuing Education – Course # OT 073053 Cosmetology
instruction evaluation, curriculum development, learning styles,
teaching methods, and instructional aids
12/08
Elite Continuing Education - Course #OT 072729 Ohio rules &
regulations, history of cosmetology, intro to marketing for
salon/cosmetology professionals
12/08
Barnum Beauty systems - Faruk Biosilk Bioglitz
09/04
HairOhio Continuing Education - Get in on the cutting edge
10/03
Xpert Business Solutions & Services - Mas90/200 A/R & payroll
08/05
Wooster Beauty College, Wooster, Ohio. Degree in business management
and cosmetology.
Ashland High School, Ashland, Ohio. High school diploma with emphasis
in business education and social studies
LICENSES ACQUIRED:
State of Ohio property & casualty insurance, life & health insurance,
cosmetology, and cosmetology instructor licenses
SKILLS:
Applications: AOL, Hotmail, and MSN internet service providers, Outlook Express,
Microsoft Word, Microsoft Excel, Facebook, Claris Filemaker
REFERENCES:
Available upon request