Firm authorisation webinar 27 April 2015 David Nix, Head of Firm-Based Authorisation Jas Chauhan, Senior Authorisation Officer Agenda • Part 1 • Part 2 • Part 3 • Part 4 • Part 5 Factors to consider prior to submitting an application What a complete application should contain Tailored approach for firms Tailored approach for authorised role holders Issues specific to criminal legal aid connected applications PART 1 Factors to consider prior to submitting an application Assess the risks • • • • Risk Framework – our approach to risk Risk Index Risk Framework Refer to Professional Ethics line – Telephone: 0370 606 2577 – Email: professional.ethics@sra.org.uk Consider • • • • • • SRA Authorisations Rules 2011 SRA Practice Framework Rules 2011 SRA Practising Regulations 2011 SRA Suitability Test 2011 Legal Services Act 2007 ("LSA") Section 176 duty to comply with the SRA's regulatory arrangements. • LSA Schedule 2 - The reserved legal activities • LSA Schedule 13 - Ownership of licensed bodies How we assess risk Three different types of firm level risk: Risk category Risk level Operational risks Risk arising from a firm’s internal processes, people and systems Viability risks Risks arising from the viability of the firm and the way it is structured Impact risks Risk that firm or individual undertakes an action or omits to take an action which impacts negatively on us meeting the regulatory objectives How we assess risk • • • • • • • Identifying and managing risk(s) Business structure and governance Business planning and financial management Succession and contingency planning Lack of legal experience Lack of management experience Lack of financial competence - adequate systems and controls re: client account and compliance with the SRA Accounts Rules 2011 Any questions? PART 2 What a complete application should contain Overview: five-stage process 1. Assessing if an application is complete 2. Researching application, including conducting background checks and analysing risk 3. Evaluating research results 4. Making the decision 5. Updating our records and issuing Certificate of Authorisation Reasons why applications are rejected or delayed • • • • • Missing or incomplete forms (e.g. No FA2 form) Missing declarations No PII quote Incomplete Suitability Test Insufficient consideration of risk by applicant Any questions? PART 3 A tailored approach for firms Recognised Sole Practitioners 1. 2. 3. 4. 5. 6. FA1 form FA2 forms for COLP and COFA Professional Indemnity Insurance quote Explanation of business model Cash flow / Profit & Loss account Prohibited separate business (possibility of a waiver) Recognised Bodies 1. 2. 3. 4. 5. 6. 7. 8. FA1 form FA2 forms for the COLP and COFA Professional Indemnity Insurance quote Explanation of business model Cash flow / profit and loss account LLP Agreement / Shareholders Agreement Group and governance structure Prohibited separate business (possibility of a waiver) Licensed bodies / ABS 1. FA1 form 2. FA2 forms for the COLP, COFA and owners / managers 3. FA3 forms for corporate owners / managers 4. Professional Indemnity Insurance quote 5. Explanation of business model 6. Cash flow / profit and loss account 7. LLP Agreement / Shareholders Agreement 8. Group and governance structure 9. Prohibited separate business (possibility of a waiver) 10. Schedule 13 of the Legal Services Act 2007 – restricted interest holders needing approval Any questions? PART 4 A tailored approach for authorised role holders Authorised role holders • COLP • COFA • Individual and Corporate Owner / Manager Approval of role holders • SRA Authorisation Rules for Legal Services Bodies and Licensable Bodies 2011 • SRA Practising Regulations 2011 • SRA Suitability Test 2011 COLP and COFA – Overview • Critical for firm being able to comply with regulatory arrangements • "The right person in the right role" – Fitness and propriety – Seniority and responsibility • SRA requires a strong element of legal and regulatory expertise in all legal practices • Overall responsibility for compliance and managing regulatory risk rests with all individuals in the firm COLP • Must satisfy the eligibility criteria in Rule 8 of the SRA Authorisation Rules 2011 including: – Must be a lawyer of England and Wales/ REL authorised by the Bar Standards Board – Must be a manager or employee (including a manager or employee of a related authorised body) • Also see Guidance note to Rule 8 which includes: – Clear reporting lines – Access to all management systems – Access to client files and business information COLP (continued) • COLP -What are we looking for? • Some questions we may ask – – – – – – What is their experience of working within a legal practice? Will they have access to all client files? What is their past work experience? Do they have clear reporting lines? Can they fulfil their role? Are they a manager or employee of a related authorised body? (Consider issues of conflict and confidentiality) COFA • Must satisfy the eligibility criteria in Rule 8 of the SRA Authorisation Rules 2011 including: – Must be a manager or employee (including a manager or employee of a related authorised body) – Must ensure compliance with the SRA Accounts Rules 2011 • Also see Guidance note to Rule 8 as above and in addition: – – – – Ensure that they have access to all accounting records Carry out regular checks on the accounting systems Carry out file and ledger reviews Monitor, review and manage risks COFA (continued) COFA - What are we looking for? Some questions we may ask: • What is their experience of dealing with the SRA Accounts Rules 2011? • What accounting system will the firm utilise? • Who will undertake the day-to-day accounting activities? • Will they review all reconciliations? • What systems will they have in place to record breaches? Employees who are compliance officers • Will they have access to office account bank statements? • Will they have authority to review any ledger or file within the firm? • To whom do they report? • Do they have authority to changes processes within the firm? • Will they attend manager/partner meetings? • Does the governance structure obstruct their ability to fulfil the role? • Is there a whistle-blowing policy? Key issues identified • Failure to disclose • Regulatory history • Lack of seniority and responsibility Owners and managers Approvals: • Non-lawyer owners and managers (including corporates) • Specific approval (including other lawyers) Any questions? PART 5 Issues specific to criminal legal aid connected applications Risks associated with CLA applications Type of risk Issue Breach of confidentiality • Two existing firms form new entity. Possible issue of breach of confidentiality through shared staff, premises or computer systems • Delivery partners having access to contract provider’s case management systems. How will access be restricted? • s190 of LSA and legal professional privilege Misleading a party • White labelling through use of delivery partners Disorderly wind down / financial difficulty • Contingency and succession plans if a duty provider contract is not secured and the firm is no longer viable Risks associated with CLA applications Type of risk Issue Failure to provide a proper standard of service • Due diligence on delivery partners Group contagion / structural insability • Safeguards to mitigate risk that liabilities, losses or events affecting one part of a group structures affects the whole group Inadequate complaints handling • Are proper complaints handling procedures in place? What information is provided to clients? Acting outside regulatory permissions • PII covers eventually of professional negligence claims against delivery partners Client Accounts • If taking on private clients, is there a client account? • Use of escrow accounts can be considered on a case-by-case basis Any questions? Useful contacts • Contact Centre 0870 606 2555 or contactcentre@sra.org.uk • Professional Ethics 0370 606 2577 or professional.ethics@sra.org.uk • Guidance on SRA website: www.sra.org.uk/authorisation
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