1. careers
2. career planning

Manoa Works
Kay Gushiken Jernigan, Specialist Faculty // Wendy Sora, Specialist Faculty
Mānoa Career Center
SLO Statement/
Outcome
Assessment
Tool/ Instrument
Benchmark
Standard
(70% or above)
Benchmark
Standard Met
SLO1: Students will
understand the importance
of two-way communication.
Quiz item Q1
Observation
Student survey Q4, Q5
100%
Yes
SLO2: Students will
recognize that people may
need to receive information
in different ways in order
to be successful or meet
the same end goal.
Quiz item Q2
Observation
Student survey Q4, Q5
100%
Yes
SLO3: Students will be
able to distinguish between
praise, criticism, and
feedback.
Quiz item Q3
Observation
100%
Yes
SLO4: Students will be
able to articulate ways to
respond to criticism.
Observation
100%
Yes
// A S S E S S M E N T M E T H O D S
Mānoa Works is designed to increase the college retention and
success of need-based students through part-time work experience
with campus employers. Students in the Federal Work Study
program are provided with additional support to secure a
campus-based job in positions that promote student success,
recruitment, campus engagement and outreach. In support of
students’ development and learning, career and professional
development training was designed to increase their awareness
and preparedness with the use of Peer Trainers from our MCC
student assistant pool.
// G O A L S
Communication Session Student Learning Outcomes
- Students will understand the importance of two-way communication.
- Students will recognize that people may need to receive information
in different ways in order to be successful or meet the same end goal.
- Students will be able to distinguish between praise, criticism, and feedback.
- Students will be able to articulate ways to respond to criticism.
Direct Assessment of Learning
Effective communication is the ability to only provide information with those
around us. True or False?
Individuals may need to receive information in different ways in order to be
successful in meeting the same end goal. True or False?
What are the following statements… Praise, Criticism, or Feedback?
(select one)
a. “I noticed you’ve been coming in
late the last couple of days.”
Praise / Criticism / Feedback
b. “You did such a great job on the
project.”
Praise / Criticism / Feedback
c. “You were not much help on this
project.”
Praise / Criticism / Feedback
1. Increase the usage of work study (need-based aid) by students and employers
2. Develop students’ career and professional life skills to prepare them for
successful transition into the future workforce
// F I N D I N G S
Successful Strategies
- Use of needs analysis to determine training topics
- Evaluated SLOs using both quiz questions and self-assessment questions on
the evaluation survey
- Used observation as a tool to assess the SLOs
- Use of reporting template
3. Leverage funds for hiring departments to pay 25% of the student’s wages;
the federal government subsidizes the remaining portion
Challenges & Opportunities
- Participation rates of student assistants to attend session(s)
- Get feedback and engagement from the supervisors
// N E E D S A N A L Y S I S : C A R E E R & P R O F E S S I O N A L
DE VEL OPMEN T TR A INING
Use of Results
Determined initial success of session and decided to continue as is to see
whether success will apply to larger populations
A needs analysis of partipating supervisors was conducted to guide the design
and development of training modules. Results demonstrated “professionalism” as
the top area followed by critical thinking/problem solving, career development,
and time management.
The Mānoa Career Center partners with faculty and employers to empower
students in career life planning. Mānoa Career Center supports students in
What areas do you feel student employees need to improve on?
their career and personal development through awareness, exploration,
- Professionalism
experience, and reflection of on-campus and off-campus work-based learning
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opportunities. Key programs and services include: career counseling, career
- Career Development
(self-assessment, job search)
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- Critical Thinking & Problem Solving
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- Time Management
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- Budgeting (financial literacy)
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- Customer Service
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- Communication
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- Enthusiasm & Attititude
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- Networking
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- Teamwork
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planning sessions and workshops, graduate school planning, Cooperative
Indirect Assessment of Learning
I increased my awareness of communication.
Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
I increased my understanding of some skills I need to be successful
in the workplace.
Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
The information I received will help with my career or professional
development.
Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
I will apply what I learned to my professional experiences.
Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
Education and internships, Federal Work Study, on/off campus jobs, and
employer sponsored career information sessions, graduate and law schools
fair, and bi-annual career fairs.
Designed by Geraldine Villanueva
_
University of Hawai‘i at Manoa
Queen Lili‘uokalani Center for Student Services 212
2600 Campus Road Honolulu, HI 96822
An Equal Employment Opportunity/Affirmative Action Institution
T 808.956.7007 F 808.956.4082
E careers@hawaii.edu
W manoa.hawaii.edu/careercenter