Communication and Risk
MECH896 2015 Lecture 8: Communication and Risk (rev2) MECH 896 – Professional Development for MEng Students Mohamed Hefny and Brian Surgenor (hefny@cs.queensu.ca and surgenor@me.queensu.ca) Winter 2015L Lecture #8 Project Communication and Risk Management Ethics and Law Exam (Mar 17) 10 of Total Mark • This is a closed book exam but you will be provided with PEO Reg 941 (Sections 72 & 77). • You are expected to know all the precedent cases either presented in class or in the assignment. • The exam is 60 minutes and consists of 4 questions with equal weights (2 ethics case studies and 2 law case studies). • The exam will be in the second half of the lecture after the break. MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Project Final Deliverables (Mar 24) 50% of Total Mark Project Final Presentation (Mar 24, & 26) 10% of Total Mark • You are not going to be evaluated on the quality or merit of the IT Infrastructure, as you are not assumed to be expert in the area. • You will be evaluated on how you plan the project. You need to demonstrate that you understand the PM concepts. • Remember that this is just a plan, without execution or control. • Submit your deliverables as two files: • Prepare a 10 minutes oral presentation. The presentation will be followed by 5 minutes discussion. • Use Microsoft PowerPoint for demonstration. • Try to avoid slides cluttered with text and use diagrams, when possible. • Keep in mind that you need to communicate your ideas clearly. • Feel free to follow the organization and style that you prefer. – a PDF file named as “FIRSTNAME_PF.PDF”. – an MPP file named as “FIRSTNAME_PF.MPP”. • The document should divided into 10 sections with each section as a Knowledge area management. • Write a paragraph at the beginning of each section to explain how you are managing the project with respect to this knowledge area. • Refer to figure A1‐7 pg 428 in the PMBOK to the required components. • The Microsoft Project file need to address scope, schedule, and cost. MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Project Final Presentation Schedule Mar 24 Mar 26 Akash Bing Samta Chandrakumar Apoorv Parth Abhimanyu Sundaresan Roya Benedict Nishat Dayuan Mike Ke MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Assignment Discussion MECH‐896 Professional Development for MEng Students ‐ Winter 2015 6 1 MECH896 2015 Lecture 8: Communication and Risk (rev2) Assignment #8: Questions Submit written answers to following questions and be ready to discuss them in class. 1) Compare quality and grade. 2) Briefly describe the use of each of the seven basic quality tools. 3) Define team development stages. Project Communication Management MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Communication Dimensions • • • • • 8 Plan Communications Management Internal vs. External Formal vs. Informal Vertical vs. Horizontal Official vs. Unofficial Written vs. Verbal vs. Nonverbal MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Communication Plan • • • • • MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 10 PMBOK 2013 PMBOK is a trademark for PMI Basic Communication Model Who When What Where How MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 12 PMBOK 2013 PMBOK is a trademark for PMI 2 MECH896 2015 Lecture 8: Communication and Risk (rev2) Communication Methods Manage Communications • Interactive Communication • Push Communication • Pull Communication MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Manage Communication • • • • • • • MECH‐896 Professional Development for MEng Students ‐ Winter 2015 14 PMBOK 2013 PMBOK is a trademark for PMI Control Communications Sender‐receiver model Choice of media Writing style Meeting management techniques Presentation techniques Facilitation techniques Listening techniques MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 16 PMBOK 2013 PMBOK is a trademark for PMI Exercise • Select a fourth‐year undergraduate concept, in your academic discipline, that you are very familiar with and confident explaining to others • Write a short paragraph explaining this concept to a general audience. Plain English is required. Do not use in equations or diagrams. • In three minutes, explain this concept to your colleagues without reading from the paper. MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Project Risk Management MECH‐896 Professional Development for MEng Students ‐ Winter 2015 18 3 MECH896 2015 Lecture 8: Communication and Risk (rev2) Risk factors Plan Risk Managment • Risk Appetite • Risk Tolerance • Risk Threshold MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Risk Breakdown Structure MECH‐896 Professional Development for MEng Students ‐ Winter 2015 20 PMBOK 2013 PMBOK is a trademark for PMI Impact Scales 21 PMBOK 2013 PMBOK is a trademark for PMI Identify Risks MECH‐896 Professional Development for MEng Students ‐ Winter 2015 22 PMBOK 2013 PMBOK is a trademark for PMI Influence Diagram MECH‐896 Professional Development for MEng Students ‐ Winter 2015 23 PMBOK 2013 PMBOK is a trademark for PMI MECH‐896 Professional Development for MEng Students ‐ Winter 2015 24 PMBOK 2013 PMBOK is a trademark for PMI 4 MECH896 2015 Lecture 8: Communication and Risk (rev2) SWOT Analysis MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Perform Qualitative Risk Analysis 25 www.wikipedia.org Probability Impact Matrix MECH‐896 Professional Development for MEng Students ‐ Winter 2015 26 PMBOK 2013 PMBOK is a trademark for PMI Perform Quantitative Risk Analysis 27 PMBOK 2013 PMBOK is a trademark for PMI Risk Interview MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 28 PMBOK 2013 PMBOK is a trademark for PMI Common Probability Distributions 29 PMBOK 2013 PMBOK is a trademark for PMI MECH‐896 Professional Development for MEng Students ‐ Winter 2015 30 PMBOK 2013 PMBOK is a trademark for PMI 5 MECH896 2015 Lecture 8: Communication and Risk (rev2) Tornado Diagram MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Decision Tree Diagram 31 PMBOK 2013 PMBOK is a trademark for PMI Risk Cost Simulation MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Risk Response MECH‐896 Professional Development for MEng Students ‐ Winter 2015 32 PMBOK 2013 PMBOK is a trademark for PMI Plan Risk Response 33 PMBOK 2013 PMBOK is a trademark for PMI MECH‐896 Professional Development for MEng Students ‐ Winter 2015 34 PMBOK 2013 PMBOK is a trademark for PMI MECH‐896 Professional Development for MEng Students ‐ Winter 2015 36 PMBOK 2013 PMBOK is a trademark for PMI Control Risks • Negative Risk – – – – Avoid Transfer Mitigate Accept • Positive Risk – – – – Exploit Enhance Share Accept MECH‐896 Professional Development for MEng Students ‐ Winter 2015 6 MECH896 2015 Lecture 8: Communication and Risk (rev2) Exercise: IT Infrastructure • For the final project, identify the risks that may occur, and propose possible responses. Homework MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Assignment #9 (for class Mar 17) 38 Assignment #9: Questions Submit written answers to following questions and be ready to discuss them in class. 1) Briefly describe the purpose of the project communications plan. 2) Select one quantitative risk analysis tool and explain it. 3) Group and explain risk response strategies. • Read the PMBOK Chapters 10 and 11. • Within one page answer the following questions and submit your answers as “FirstName_A9.pdf” MECH‐896 Professional Development for MEng Students ‐ Winter 2015 MECH‐896 Professional Development for MEng Students ‐ Winter 2015 Reference 1) A Guide to the Project Management Body of Knowledge (PMBOK®), Project Management Institute, 2013. MECH‐896 Professional Development for MEng Students ‐ Winter 2015 41 7
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