JOB DESCRIPTION POSITION: Office Manager LOCATION: Headquarters, Highlands Ranch, CO STATUS: FullTime, NonExempt ABOUT PAO: Pro Athletes Outreach is a non-profit organization ministering to athletes, coaches, and their families by offering faith-based conferences all around the United States as well as online resources. Our Mission: Pro Athletes Outreach exists to unite a community of pro athletes and couples to grow as disciples of Jesus and positively impact their spheres of influence. JOB DESCRIPTION: The full-time Office Manager will oversee all business office functions and is responsible for ensuring policy & procedure compliance in all related areas. She/He will interface with the President, Managing Director, Staff and Board of Directors of PAO, and will exhibit a positive and professional attitude, and show support for PAO’s mission, events, and operations. The office manager will be highly organized and efficient and will show discretion and be sensitive to the human events and confidentialities that arise within a faith-based environment. KEY RESPONSIBILITIES: ● Manages overall front office activities, including the reception area, answering phones, greeting visitors/vendors, mail and facilities. ● Monitors contracts and vendor relationships to ensure organizational effectiveness and efficiency. ● Responsible for the maintenance of office equipment and supplies for local and remote offices. ● Oversees the company’s fixed assets; responsible for issuing new equipment and inventory. ● Serves as a liaison between office and building management. ● Manage the integrity of the donations database to ensure accurate data and reporting. ● Create and provide data reports as requested by staff; management, and board members. ● Manage filing system and ensure files are maintained and current. ● Performs other business office support functions as needed by local and remote staff. ● Prepare company correspondence, communications, and presentations in collaboration with the Communications Manager. ● Recruit and coordinate candidate interviews; maintain applicant log. ● Responsible for full on-boarding and off-boarding employee cycle. ● Facilitate new-hire orientation and provide new employee training. ● Develop, implement, and manage Recognition and Rewards program. ● Review, audit, and approve staff timecard and reports for Payroll processing. ● Manage and maintain employee PTO records and reporting. ● Manage and oversee employee benefits program (Open enrollment, changes, inquiries). ● Ensures compliance with regulatory bodies including state and federal agencies. ● Provide training on policy and procedure changes for employees and management. JOB REQUIREMENTS: DESIRED QUALIFICATIONS: The successful candidate should have an Associate’s degree in business administration or equivalent business experience, as well as an in-depth knowledge of both Office Management and Human Resources Management. She/He will assist with all aspects of the HR function including employment, communications, EEO, safety/worker's compensation, training, wage and salary administration, benefit administration, recordkeeping, reporting, correspondence and preparation of HR payroll input/changes. Preference will be given to candidates with experience of working in a non-profit and volunteer-driven culture. COMPETENCIES & SKILLS: ● Organization and Accomplishment – Plans, prioritizes, and completes work efficiently ● ● ● ● ● and cost-effectively; manages multiple tasks simultaneously while achieving expected amount and quality of work, including accurate and timely documentation and follow-through. Decision-making – Possesses ability to discern and anticipate problems or requirements related to the job and address the issues with minimal supervision. Communication – Adept at one-on-one dialogue and relationship development, manages effective flow of information, and possesses excellent verbal, written and communication skills. Collaboration – Works together with others by incorporating ideas, suggestions, and advice while respecting others’ viewpoints, opinions, backgrounds, and styles. Relationship focus – Able to develop solid working relationships with PAO staff and vendors that engenders trust, confidence, and teamwork in accomplishing the objectives of the ministry. Computer Skills - Able to work effectively with Microsoft tools such as Outlook, Excel, PowerPoint, and Word, function effectively on the internet, and able to utilize PAO’s web-based database system. TO APPLY: Please email your cover letter and resume to Karen Outlaw at jobs@pao.org .
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