Healthcare giant automates Telecom Expense Management (TEM) process with Asentinel’s soultions Background: This client is one of the nations largest healthcare service providers with more than 2,000 hospitals and healthcare facilities around the globe. Pre-Asentinel Environment: Invoices were all received in paper form, processed manually, and were paid without any analysis, auditing or optimization of services. No systems were in place to validate inventory or compare invoices against contracts and policies. In other words, a lot of money was being wasted. Asentinel Solution: Asentinel allowed this client to gain control over its telecom expenses by automating the invoice handling process with electronic Data Interchange (EDI) and exclusive Optical Invoice Recognition (OIR) technologies, while creating a detailed auditing process and configured reporting schedule that keeps invoices in check. The auditing, analysis and cost allocation that Asentinel 6.0 provides has made the TEM process extremely efficient and organized, not to mention more budget-friendly. Instead of wasting money, or worse, not knowing what they were being charged for, the client now keeps watch over the entire lifecycle of Tem, with Asentinel 6.0 serving as the central repository of assets, invoices, orders, budgeting, forecasting and business intelligence. “Our company’s IT and AP departments are made up of several ex-telecom employees, and they appreciate the ability to configure Asentinel 6.0 to fit our needs. I appreciate that it’s the right cost for our company.” – Telecom Director Asentinel Case Study | Client: Fulton County, Georgia | Page 1 What’s hidden in your healthcare organization’s telecom bills? Between 7 and 12 percent of telecom service charges are on error, costing large enterprises more than $8 million in lost profits annually. Aberdeen Group More than 80% of enterprises’ telecom invoices are wrong by an average of 6-8 percent overbilling. Gartner Let Asentinel be your TEM Solution. Organizations can routinely save more than 10% of annual telecom expenses by systematically checking carrier bills against equipment and services in use. Results: • Saving equate to $750,000 to $1 million annually. • Invoices received electronically through EDI and TouchFree managed services decreased resource requirements and removed all late payments and month-end workload. • Increased negotiating power over contracts and vendors. • A proactive roll in budgeting and forecasting. Gartner Automated (electronic) processes can reduce the cost to process an invoice by 63-67%. Aberdeen Group (866) 337-6200 | info@asentinel.com | asentinel.com Asentinel Case Study | Client: Fulton County, Georgia | Page 1
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