The prepaid card you can bank on! How to activate your credEcardplus Visa debit card Thank you for applying for a credEcardplus Visa debit card and e-account! This handy guide has been created to help you activate your card once you receive it. If an e-mail address was provided on your application you will shortly receive your online e-account credEcardplus details. e designslogin on application: For members without an email address you will receive a letter in the post with your account number and sort code. Your card will arrive in the post within 10 days of application and it must be activated straight away. There are two ways of doing this: Prepaid Visa card, e-account and Rewards Phone: • • • Call 0844 412 1717* and select option 2. A flexible, more convenient way to manage your money You will need the 16-digit card number from the front of the card, your 8-digit credEcardplus account number and the last 3 digits from the back of your card (this is the card security code and is located by the signature strip). Once you have entered these details using the keypad on your phone, you will hear your PIN number and your card will be ready to use! act usOnline: alls cost £0.05/min from a BT landline) • Login to your credEcardplus e-account. ices@credecard.com • Go to “My Cards” and you will see an image of your credEcardplus Visa Debit Card. mont Wharf, Skipton BD23 1RL • Find the card you wish to activate, and click the “Activate” button (this will automatically redecard.com generate an activation code that will be sent to your e-mail address.) • Enter the 8.30am 16-digit card number, the 3-digit activation code and your account password. Your card will then vailable Monday to Friday, - 6pm 30am - 5.30pm be activated. Once activated, you can have wages and benefits paid directly into your account. Information on how to do this can be found in the “Top Up” section of your credEcardplus e-account or call customer services on the number below for assistance. For further details, contact Customer Services on: The prepaid card you can bank on! T: +44 (0)844 412 1717 E: customerservice@credecard.com W: www.credecard.com *Calls cost 0.05p when calling from a standard BT telephone line © Contis Group Limited 2013. www.credecard.com ces Ltd who is authorised by the Financial Conduct Authority to issue credEcardplus is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue gistered oﬃce: credEcardplus, Navigation House, Belmont Wharf, e-money (Firm Reference Number: 900025). Registered office: credEcardplus, Navigation House, Belmont Wharf, Skipton, ot covered by the Financial Services Compensation Scheme. North Yorkshire, BD23 1RL. Funds are not covered by the Financial Services Compensation Scheme.