How to Use your iOS Mobile Device? (Elementary) – User Support Division (ITSC)
How to Use your iOS Mobile Device? (Elementary) Benson Cheng – User Support Division (ITSC) Sheila Guo – User Support Division (ITSC) Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Mobile Device Smartphone, Tablet computer Display screen, Touch input and/or a miniature keyboard Operating system (OS), Run various types of apps Equipped with Wi-Fi, Bluetooth and GPS capabilities A camera or media player feature for video or music files High-speed data access is provided by Wi-Fi and mobile broadband. In recent years, the rapid development of mobile app markets and of mobile commerce have been drivers of smartphone adoption. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Mobile Life How are mobile devices changing our lives? Share every day with the world Personal assistant SNS Location Services Photo Sharing Self-disclosure Take a note Schedule a dating Wake you up – Clock Alarm Find a way - Map Library in the hands Search information Read books Purchase goods Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Mobile CUHK Access to Wi – Fi Connect to VPN Campus-wide Email System Remote Desktop CUHK Mobile Mobile Learn iTunes U College/Department Apps Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Mobile Device Support Help troubleshooting the problems of Access to CUHK Wi – Fi Connect to VPN Set up an campus-wide email account Using CUHK Mobile Apps Deliver training courses & workshops Understand About the Basic Features, Functions and Usage of Mobile Devices How to use your Android Mobile Device How to use your iOS Mobile Device Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Start to know and use an iOS mobile device Elementary – Mar. 15, 2013 Intermediate - TBC Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Agenda Apple - At a Glance iOS Interface and Features Getting Started Included Apps Useful Settings Security Pop Apps References Q&A Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Apple – At a Glance 2nd Largest IT Company, 3rd Largest Mobile Maker Worldwide success by iPhone in 2007 and iPad in 2010 App Store – a new business model Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. iOS Interface Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. iOS Features A mobile operating system – for iPhone, iTouch, iPad and Apple TV User interface – Direct manipulation, Multi-touch gesture Features – Home screen, Folders, Notification Centre, Included Apps, Multi-tasking Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Internet Connection, Apple ID, Sync with iTunes GETTING STARTED Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Getting Started Internet Connection Apple ID WiFi Cellular Data(3G/4G) iTunes App Store Syncing with iTunes Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. WiFi – CUHK/CUHKa Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. WiFi – CUHK/CUHKa SSID = CUHK Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. WiFi Partnership Programme www.cuhk.edu.hk/itsc WiFi WiFi Partnership Programme Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. WiFi Partnership Programme Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Apple ID Free account to access Apple services iTunes Store, App Store, iCloud Need only one for Apple service Settings -> iTunes and App Store Payment information Sign out and change account iForgot Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Apple ID Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Syncing with iTunes Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Syncing with iTunes Install iTunes to computer USB 2.0 Port Wireless iTunes Syncing Summary Pane Same Wireless Network Duplicate function with iCloud Backup Encrypt iPad Backup Info Pane App Pane | Photo Pane | Video Pane Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Syncing with iTunes Summary Pane | Info. Pane | Apps Pane and etc. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Work & Study, Information Searching, Social & Entertainment INCLUDED APPS Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Included Apps Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Included Apps Work and Study Information Searching Emails, Calendar, Contacts Notes, Reminders, Maps, Clock Safari, Spotlight search, Siri, iTunes, App Store Social and Entertainment Messages, FaceTime, Camera, Video iBook, Podcasts, Game Centre Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails, Calendar, Contacts, Notes, Reminders, Maps, Clock WORK & STUDY Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails CUHK CWEM Account b123456@mailserv.cuhk.edu.hk Mail, Notes Alias: myname@cuhk.edu.hk Microsoft Exchange myname@itsc.cuhk.edu.hk Mail, Contacts, Calendars, Reminders Alias: myname@cuhk.edu.hk Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails – CUHK CWEM IMAP | SMTP Servers: mailserv.cuhk.edu.hk Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails - Microsoft Exchange Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Emails – Microsoft Exchange Server and Username information is required. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. All Emails in Inboxes Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Syncing Calendar Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Syncing Contacts Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Notes, Reminders, Clock, Maps Notes, Reminders Syncing from Email accounts if any (e.g. Exchange task) Clock Syncing from Email accounts if any World Clock, Alarm, Stopwatch, Timer Map Directions, Local, My Places, Layers Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Safari, Spotlight Search, Siri, iTunes, App Store INFORMATION SEARCHING Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Safari Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Safari Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Spotlight Search Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Spotlight Search Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. iTunes Apple ID to connect Find music, TV shows, movies, tones, and more, by browsing or searching Download previous purchases Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. iTunes Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. App Store Find new free or purchased apps by browsing or searching Download updates and previous purchases Delete an App Store app Redeem a gift card or download code Recommend an app to a friend Manage your App Store account Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. App Store Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. App Store Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. App Store Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Message, FaceTime, Camera, Photo, iBooks, Newsstand SOCIAL & ENTERTAINMENT Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Social & Entertainment Message – To send messages to other iOS users. Messages can include photos, videos, and other info. FaceTime - To make video calls to other iOS devices or computers that support FaceTime. Camera & Photos iSight Camera, FaceTime Camera Take a photo, Record a video, Screenshot Photo Album, Editing photo and trimming camera iBook & Newsstand Read and buy book, organize a bookshelf Read a summary, review of the book before buying it Enlarge the text, look up a word, go to a specific page, add a highlight, note. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Personal Hotspot, Notification, About, Software Update, Usage, Sync USEFUL SETTINGS Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. General Settings Auto-Lock, Passcode Lock, Cover-Lock, Side Switch Lock Rotation Mute Multitasking Gestures Date and Time International Accessibility Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Do not disturb & Notification Automatically turn on/off Do Not Disturb Turn on/off an app’s notifications Change how notifications appear Remove Post and Tweet from Notification Center Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Do not disturb Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Notification Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Do not disturb & Notification Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. About Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Software Update Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Usage Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. iTunes WLAN Sync Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. VPN, Passcode, Restriction, Privacy, Certificate, Backup, Reset SECURITY Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. VPN VPNs used within organizations allow you to communicate private information securely over a non-private network. You may need to configure VPN, for example, to access your work email. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. CUHK VPN Type: L2TP Server: vpn.cuhk.edu.hk Secret: ipsec-vpn Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Passcode Lock Allow access when iPad is locked Erase data after ten failed passcode attempts If you forget your passcode, you must restore the iPad software Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Passcode Lock Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Passcode Lock Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Certificate Authority Certificate Authority (CA) http://www.cuhk.edu.hk/ca/ General – Profile – Certificate Authorization Configuration File CUHK Root Certificate (www.cuhk.edu.hk/ca/install/cuca.mobile config) Client Certificate Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. CUHK Root CA Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. CUHK Root CA Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Client Certificate Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Reset Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Restore Restore from an iTunes backup: Connect iPad to the computer you normally sync with Select iPad in the iTunes window Click Restore in the Summary pane Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Others Restriction Restrictions for: Safari, Camera, iTunes Store, Apps and purchased content. Restricting: Installing/deleting apps, privacy, account, volume, content, in-app purchase Privacy Control which apps and system services have access to Location Services, and to contacts, calendars, reminders, and photos Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. CUHK Mobile, Office, Photo Editing, SNS, Storage, Life Style, Safety POP APPS Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Pop Apps – CUHK Mobile Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Pop Apps – CUHK Mobile Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Pop Apps CUHK- related Apps Remote Desktop, Documents, Adobe Reader Survey, Registration Form, Check-in and etc. Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Pop Apps Photo Editing, Video Cutting FaceBook, Whatsapp, LinkedIn, Weibo Sky Drive, Dropbox, Google Drive Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. Pop Apps News, eTransport, Weather, Openrice, Taobao, PPTV Data Manager, iProtect, iSafe, CloudySafe, FotoSafe Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. References and Q&A References http://www.apple.com/hk/support/ http://www.cuhk.edu.hk/itsc/network/wlan/pda/c uhkwifi-iphone.html https://wifipartners.itsc.cuhk.edu.hk/ http://www.cuhk.edu.hk/itsc/publications/userdo c/email-iphone.pdf http://www.cuhk.edu.hk/ca/ Pictures all come from the Internet Q&A Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong. For further enquiry, please write to ITSC E-helpdesk at (https://helpdesk.itsc.cuhk.edu.hk/group/mobile-help) THANK YOU! Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong.
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