MT05: How to achieve a Defect Free Environments by using PokaPoka-Yoke Concept? Poka-Yoke is a technique used for avoiding and eliminating mistakes. It is a fool proofing technique, which is the basis of the Zero Quality Control (ZQC) approach. Generally this technique is used in manufacturing process but has much wider uses such as in offices - order and invoice processing, hospitals - drug dispensing, aircraft maintenance - particularly with processes having the potential of catastrophic in-service failures. The term Poka-Yoke is Japanese and it is derived from ‘Poka’ - inadvertent mistake and ‘yoke’ avoid. Of course, the concept of fool proofing processes and mechanical devises has been around for many years but is was the Japanese Matsushita Industrial Engineer Dr. Shigeo Shingo who was probably most prominent and influential in developing it into a technique. He turned the idea into a powerful approach for eliminating mistakes and achieving zero defects. Dr. Shingo wrote the book "Zero Quality Control: Source Inspection and the Poka-yoke system" in 1986. This original source material defined the basic approach. Since then, the technique has been extensively developed. Objective International At the end of the workshop you will be able to: • • • • • Singapore Understand and implement the “Poka-Yoke” methodology. Understand and practically employ the basic techniques associated with Zero Quality Control (ZQC) and Poka-Yoke. Identify where ZQC and Poka-Yoke can be used for best effect. Coordinate and motivate the Poka-Yoke team to provide real, tangible solutions to what appear to be intractable quality problems. Provide the opportunity to make real major financial saving through Poka-Yoke. Duration 1-day workshop Malaysia Methodology Interactive Lectures | Discussions | Practical Exercise & Case Study Copyright © 2014 Excelforth Consultancy. All Rights Reserved. Course Content 1. 2. 3. 4. 5. 6. Poka-Yoke Methodology Human Error Mindset Management Poka-Yoke Technique Implementing Poka-Yoke System Group Discussion Who Should Attend? • Operators • Engineers • Executives • Managers • Supervisors • Technical Support Personnel Course Fee Contact us for further details. Registration Email to enquiry@excelforth.com for registration. Our Consultant Our consultants are experienced professionals with hands-on expertise from various industries. They are the expects in the subject matters. Because of this, we understand your business concerns, challenges, needs and goals, and are able to provide effective solutions. As a professional service providers who are driven by results, we strive to ensure that all our clients benefit from our partnership. Note: • For In-House Training, course content can be customized to customer needs (additional customization charge may apply). Singapore Malaysia Excelforth Consultancy (S) Pte Ltd 77 Robinson Road, Level 34, Robinson 77 Singapore 068896 T: +65 6652 3828 Excelforth Consultancy (M) Sdn Bhd HRDF-Certified Training Provider Suite 521, Level 5, Block B2, Leisure Commerce Square, Jalan PJS 8/9, 46150 Petaling Jaya, Selangor Darul Ehsan, Malaysia T: +603 7496 6278 www.excelforth.com E: enquiry@excelforth.com Copyright © 2014 Excelforth Consultancy. All Rights Reserved.
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