This summer, your practice can learn how to achieve even greater success with Aprima Electronic Health Record (EHR), Practice Management (PM) and Revenue Cycle Management (RCM) solutions. In one place, in just 48 hours, you can learn how to earn stimulus funds and other incentives, expand your skills and share stories and lessons with people from other practices like yours. Special thanks go out to Fujitsu, Diamond Sponsor of the 2013 Aprima User Conference, for its support. Learn from the experts • Hear tips from Aprima experts that can make every day easier. • Ask power users – both physicians and office managers – how to optimize your use of Aprima. • Bring your laptop and meet one-on-one with Aprima support experts for answers to specific questions. • Sign up for a meeting with Dr. Jeffrey Hyman, Aprima’s Chief Medical Officer. • Meet with conference exhibitors and sponsors to learn how their products and services can make you more productive and effective. Join us at boot camp Attend the pre-conference boot camps where you can get a full day of in-depth training designed to meet the needs of both new and power users. Connect with your peers “ The conference is valuable for a variety of reasons. I get to meet the support staff and trainers and put faces with names. It’s also nice to network with other users. The support lab in and of itself is incredibly valuable. To be able to sit down one-on-one with someone and resolve issues is a fantastic benefit of the conference. I try to bring one member of the staff with me so that we can divide and conquer and get to as many of the sessions as possible. This year I brought one of my physicians with me. She was able to connect with other providers and bounce ideas off of one another. I attend many meetings and conferences every year. It is discouraging when you attend a meeting and bring nothing new back to the office – it feels like time wasted. With the Aprima User Conference, I always bring something back that I can put into practice right away. – Jennifer Souders, FACMPE Hilltop Family Physicians ” • Trade tips with experienced users from other practices and learn how they succeed with Aprima. • Meet colleagues who are navigating the same challenges that you are. • Forget about business and have fun at the evening events! What will you learn? In focused breakout sessions covering everything from the basics to advanced features, you’ll have the opportunity to see the latest enhancements, learn tips and shortcuts, ask questions, and make suggestions directly to Aprima’s top leaders. Who should attend? Physicians, nurses and other clinicians, practice managers, and support staff from practices across the country will all benefit from the 2013 Aprima User Conference. To be able to cover all aspects of the Aprima products, it’s best to send at least one clinical user and one administrative user. The Aprima User Conference is the most efficient – and enjoyable – way to get the most from Aprima EHR, PM and RCM. We look forward to seeing you there. 1 You Won’t Want to Miss — • Special sessions on achieving Meaningful Use Stage 2 and learning more about ICD-10 • The chance to schedule one-on-one meetings with Aprima support staff and Dr. Jeffrey Hyman, CMO • Exhibitors with add-ons and services that extend Aprima’s capabilities to make your life easier Agenda Day Thursday, August 1st Friday, August 2nd Saturday, August 3rd Sunday, August 4th Time Event 9:00–5:00 EHR Boot Camp 9:00–5:00 Practice Management Boot Camp 9:00–5:00 Power User Boot Camp 11:00–6:00 Exhibition 10:00–6:00 Registration 1:00–2:30 General Session/Welcome Remarks 2:30–3:45 Breakout Session I 3:45–4:15 Break 4:15–5:30 Breakout Session II 7:00–10:30 Casino Night 8:00–6:00 Exhibition 7:30–8:30 Breakfast 8:30–9:30 General Session/Meaningful Use & ICD-10 Update 9:30–10:45 Breakout Session III 10:45–11:15 Break 11:15–12:30 Breakout Session IV 12:30–2:00 Lunch 2:00-3:15 Breakout Session V 3:15-3:45 Break 3:45-5:00 Breakout Session VI 6:30–9:00 Reception and Dinner to Help Children’s Medical Center of Dallas 7:30–8:30 Breakfast 8:30–9:45 Breakout Session VII 9:45–10:15 Break 10:15–11:30 Breakout Session VIII 11:30–12:00 General Session/Wrap-up 2 Special Evening Events Have some fun, too! Sessions are casual and friendly, and every day ends with a party: Casino Night on Friday, and on Saturday, a reception to support the Children’s Medical Center of Dallas. Friday, August 2nd Casino Night Join us for a casual dinner and lots of fun at the blackjack and craps tables. Win big with your play money, then use your winnings to get some great prizes. Saturday, August 3rd Reception to Help the Children Before you head out for dinner on your own Saturday night, stop by for a group party to assemble gift bags, blankets and other items needed by the children at Children’s Medical Center in Dallas. In the past two years, attendees have made over 1,000 activity bags and 50 blankets for the children in the hospital and their families. Following the reception, we will have a fun, casual dinner. The dinner is optional and there is an extra charge of $35 per person, a portion of which goes back to the hospital. 3 Opening General Session Kick off the weekend with this energizing, inspiring overview of all things Aprima and the latest industry trends. CEO Michael Nissenbaum will discuss important trends in the healthcare industry and at Aprima, including: • Updates on developments in ARRA implementation, including Meaningful Use Stage 2, certification programs, and how to earn maximum federal incentives for EHR use • Real-world examples of how Aprima RCM is reaping substantial rewards for our users, including increased billings, reduced denials and faster collections • Much more… Government Initiatives General Session COO Neil Simon will update you on all the newest developments in Aprima products, particularly those designed to help you meet the many new regulations coming in healthcare, including Meaningful Use Stage 2 and ICD-10. He will also discuss: • How Aprima has helped many users achieve success with PQRS • How Aprima can fit into an ACO model • An overview of what you will need in order to achieve Meaningful Use Stage 2 Certification in 2014 • Tips on how to be prepared for ICD-10 and the changes it will have for both clinical coding and billing; Aprima has what you need to make it a smooth transition “ I found the conference helpful in a number of ways. In the breakout sessions, I learned the potential for new ways to streamline workflow – such as results letters to patients – and where in Aprima to set these areas up. Interacting with other doctors helped me learn tips on how they best use Aprima. And onsite technical people helped me solve problems in my system while I was at the conference. ” All in all, a very worthwhile weekend! – Richard Weinberger, MD Drs. Weinberger and Vizy, LLC 4 2013 User Conference Schedule at a Glance Thursday, 8/1 EHR Boot Camp 9:00 - 5:00 Practice Management Boot Camp 9:00 - 5:00 Power User Boot Camp 9:00 - 5:00 Friday, 8/2 General Session I: 1:00 - 2:30 Welcome Remarks Breakout Session I: 2:30 - 3:45 KDB Editing, Forms Designer Practice Administrative Including Full Note and Advanced Management Management Composer / SuperFormatting Models Reports with Aprima bill Composer Tabs Vaccine Administration Records (VARs) E-prescribing Using the Patient Portal to More Effectively Run Your Practice Document Management with Fujitsu, Inofile, GFI and More Health Maintenance Rules and Auto Appointment Reminders RCM and Medical Office Economics Support Electronic Statements and Appointment Reminders Health Maintenance Rules and Auto Appointment Reminders Dynamic Procedure Notes Document Management with Fujitsu, Inofile, GFI and More IPPE and AWE and How to Chart Them with Aprima Breakout Session II: 4:15 - 5:30 KDB Editing, Including Full Note Composer / Superbill Composer Tabs Order Management/ Orders and Results Tracking Payment Entry and Posting Physician Quality Reporting (PQRS) Saturday, 8/3 General Session II: 8:30 - 9:30 Meaningful Use Stage 2, ICD-10 Breakout Session III: 9:30 - 10:45 Administrative Forms Designer and The Life of Vaccine Management Advanced a Claim Administration Formatting Models Records (VARs) Breakout Session IV: 11:15 - 12:30 KDB Editing, Including Full Note Composer / Superbill Composer Tabs Order Management/ Orders and Results Tracking Managing Medications Dynamic Procedure Notes Health Maintenance Rules and Auto Appointment Reminders Insurance Eligibility RCM and Medical Office Economics Using the Patient Portal to More Effectively Run Your Practice The Life of a Claim Clinical Reporting Payment Entry and Posting Physician Quality Reporting (PQRS) Practice Management Panel Discussion Collections Practice Management Reports E-prescribing Dynamic Procedure Notes Using the Patient Portal to More Effectively Run Your Practice Support Collections The Life of a Claim Health Maintenance Rules and Auto Appointment Reminders Insurance Eligibility RCM and Medical Office Economics Collections Payment Entry and Posting E-prescribing Physician Quality Reporting (PQRS) Insurance Eligibility Using the Patient Portal to More Effectively Run Your Practice Breakout Session V: 2:00 - 3:15 Patient-Centered Medical Homes (PCMH) Panel Discussion Common Problem Palettes for Complex Visits Breakout Session VI: 3:45 - 5:00 Managing Medications Forms Designer and Advanced Formatting Models Sunday, 8/4 Breakout Session VII: 8:30 - 9:45 KDB Editing, Including Full Note Composer / Superbill Composer Tabs Forms Designer and Advanced Formatting Models Managing Medications Breakout Session VIII: 10:15 - 11:30 Clinical Reporting Common Problem Practice Palettes for Complex Management Visits Reports General Session III: 11:30 - Noon Wrap-up and Announcements Color codes: Advanced User with at least one year of experience on Aprima 5 New User Any User Level Boot Camp Class Descriptions* EHR Boot Camp – This course is designed to introduce new users to the EHR portion of Aprima. This intense course is designed to prepare the novice user to perform basic EHR functions in an office environment. Practice Management Boot Camp – This course is designed to introduce new users to the Practice Management portion of Aprima. This intense course is designed to prepare the novice user to perform basic Practice Management functions in an office environment. Power User Boot Camp – This course is designed to develop an on-site power user to handle first-line support for the practice. Topics to be reviewed include system setup, basic troubleshooting, adding new users/providers, KDB editing, system maintenance and updates of codes and medications. * There is an additional cost to attend the boot camps. See the last page of this document for details. All boot camps will be held on Thursday, August 1st. The maximum number of attendees for each boot camp is 50. Breakout Session Descriptions With dozens of breakout sessions in less than three days, you’ll want to bring several people. Three types of breakout sessions – for physicians, clinical support staff, and practice management/office support staff – allow you to select topics that are relevant to each person’s interests and role in your practice. For Providers For Clinical Staff For Practice Management Classes for Advanced Users with one year or more using Aprima Administrative Management – Learn details of the Audit trail, co-pay and other reports to audit worked performed by your team. Advanced KDB Editing and Custom Tabs Including FNC/Superbill Composer – The Knowledge Database (KDB) stores most clinical information such as lists of chief complaint systems and symptoms, associated history and history of present illness categories, ROS, PE and the patient plan. Learn how to customize the KDB to suit your practice and speed up documentation. Change how you use clinical notes to speed up your data entry. This session will also show you had to modify the tabs and design notes to work the way you do and how to create assessment forms. Clinical Reporting – Review clinical reports to provide information on patient demographic and disease distribution, etc. 6 Classes for Advanced Users with one year or more using Aprima, continued Common Problem Palettes for Complex Visits – Learn how to use Aprima Common Problem Palettes to swiftly document even your most complicated visits. Using a common problem palette, or CPP, makes charting a patient visit note faster and easier. See how to set up your own CPPs with recurring information, such as exam, diagnosis, prescriptions and services provided and ordered. Forms Designer and Advanced Formatting Models – Take full advantage of the formatting template features with the tips you’ll learn here. See how to create customized documents with patient-specific information or with responsible party– specific information, either within Aprima or by using Microsoft® Word or Excel. Users will learn to quickly create a variety of forms, chart note views, letters and reports to assist with the administrative functions and correspondence required for your office. Managing Medications – Learn ways to manage patient medications lists and keep an accurate records of patient medications. This course will include Surescripts® medication download information, managing refills and recalls. Order Management/Orders and Results Tracking – This class will track orders from the placement of the order through the resulting process. Learn how to track all unsatisfied orders and manage incoming paper results. This functionality makes ordering labs, radiology and other services more efficient using the automatic sending of task messages. Patient-Center Medical Home (PCMH) Panel Discussion – Move to the next level in integrated patient care – and potentially earn bonuses and higher reimbursements – as a recognized Patient-Centered Medical Home. Join us for a panel discussion with physicians who use Aprima and are PCMH certified and learn how Aprima can help you get out in front of this important trend. Practice Management Reports – Review of recommended reports to manage practice financials, including provider productivity reports, payment reports and patient recall. The Life of a Claim – A comprehensive review of the life of a patient claim, from initial billing process through collections procedures, including reversals and credits. 7 Classes for New Users with less than one year using Aprima Dynamic Procedure Notes – Learn how to use Aprima’s Dynamic Procedure Note to automate documentation of in-office procedures. E-prescribing – Speed up your practice and earn federal incentives with e-prescribing when you learn the secrets and pitfalls of using this Aprima tool most effectively. You’ll see how to use automated data-entry and how to send an error-free prescription directly to participating pharmacies from the point of care. Health Maintenance Rules (HMRs) and Auto Appointment Reminders – In this session, Aprima experts will walk you through the process of defining Health Maintenance Rules, using the new CDS engine. See how to use these HMRs to remind you when health checks are due. Aprima’s HMRs are a powerful tool for improving disease management and earning both federal and payer incentives. You’ll also learn how to easily remind patients about their appointments, reducing no-shows. Insurance Eligibility – Aprima has updated the system with an Insurance Eligibility component that verifies eligibility through the EDI system before the patient is seen. Learn how to customize this feature with the eligibility information to suit your patient base and practice workflows. Payment Entry and Posting – Learn how to use Payment Entry to process payments, including Electronic Remittance Advice (ERA) information, more efficiently. The session will cover payment and transaction types, rule information for ERA processing and reason codes for insurance payments. Physician’s Quality Reporting (PQRS) – Aprima incorporates the quality measures defined by CMS’s Physician Quality Reporting System (PQRS), an incentive program. In this session, you’ll learn how to make the most of Aprima’s capabilities and reporting functions to earn PQRS bonuses. Vaccine Administration Records (VARs) – The Aprima VAR mimics the format of the CDC record, but is much more powerful and flexible. Come learn how to create, modify, import and print using the VAR to make your office run more efficiently and smoothly. 8 Classes for All Users regardless of experience with Aprima Aprima RCM and Medical Office Economics: EDI, AR Management, Optimizing Medical Office Efficiencies – See how Aprima’s team of experienced Revenue Cycle Management (RCM) specialists take the work and hassle out of the billing and collection process, decreasing average days in A/R by 30% or more, reducing denied claims by up to 23% and improving your practice’s bottom line. This course will review back-office procedures and AR Management within the Aprima billing system to maximize efficiency and cash flow. Collections – Do you know all the different ways Aprima can automate, speed up and increase collections? In this session, you’ll learn how to apply and adjust collection fees automatically, either as a percentage of the amount owed or as a flat fee. Document Management with Fujitsu, Inofile, GFI, and More – Going paperless for your charting is only the first step. Keep the paper monster at bay using Aprima’s document management features with specialty scanners and faxing software. Electronic Statements and Appointment Reminders – Part 1: Using Etactics for Electronic Statements: See how third-party vendor Etactics can help your practice generate electronic statements and improve communication between patient and provider. Part 2: Using CallPointe for Appointment Reminders: This third-party vendor reminds patients automatically of future appointments. See how CallPointe works with Aprima. IPPE and AWE and How to Chart Them with Aprima – Dr. Jeffrey Hyman, MD FACP and Chief Medical Officer of Aprima, will discuss the IPPE and AWE, how to chart them within Aprima and the importance of charting family history. During this session you will also learn how to document these important preventative care items efficiently using Aprima. Practice Management Panel Discussion – A panel of Aprima PM experts and power users will answer your PM and medical office questions. This session will provide a great opportunity for office managers and staff to share best practices and explore strategies for success with other practices. Support/Troubleshooting Basics – Learn how to make your installation of Aprima software updates and 3rd party devices seamless. We’ll also show you some ways you can optimize your support inquiry results, as well as the behind the scenes processes of how each case is accessed and managed. Using the Patient Portal to More Effectively Run Your Practice – Improve communication with your patients and reduce data entry with the Aprima patient portal. This secure online tool allows patients and providers to communicate with each other and update both demographic information and the clinical history. Before an initial visit, patients may enter their own demographics and medical history. This class will teach you how to set up the portal for appointment requests, demographic updates, medical history and specialty questionnaires that may be used to streamline office flow and paperwork. 9 Registration To register for the conference, click here to go to the 2013 Aprima User Conference registration site. On the registration site, you will be able to register and pay for the conference, select your sessions and optional events, and link to the hotel registration site. All conference registration must be done through the conference registration site. You may register all the attendees from your practice at the same time. Registration is not valid until paid in full. Conference Cost If registered and paid by: First person from a practice: Each additional person from the same practice: Boot camp (per person cost for each): May 31st $650 $550 $245 After May 31st $750 $650 $395 Please Note • Discounts apply only if conference fees are paid in full on or before May 31st. • Cancellation/Refund Policy: Thirty (30) days’ notice is required to cancel your registration. To receive a full refund, less a $25 processing fee, notice must be received by June 30th. • If you have any questions regarding registration, please call the Aprima User Conference hotline at 847-800-9459 or email userconference@aprima.com. Hotel Information The 2013 Aprima User Conference will be held at: Hilton Dallas Lincoln Centre 5410 LBJ Freeway Dallas, Texas 75240 To reserve by phone, please call: Direct: 972-934-8400 Toll free: 800 HILTONS (800-445-8667), Option 1 Please click here to reserve your hotel rooms online. Be sure to book your hotel by June 30th to get the special $107/night room rate. If you call to make your reservations, be sure to tell them you are attending the Aprima User Conference. After June 30th, the rate may increase substantially. Questions and Additional Information If you have any questions, please call the Aprima User Conference hotline at 847-800-9459, or email userconference@aprima.com. To register for the conference, click here to go to the 2013 Aprima User Conference registration site. On the registration site, you will be able to register and pay for the conference, select your sessions and optional events and link to the hotel registration site. Aprima Medical Software, Inc. • 3330 Keller Springs Road, Suite 201 • Carrollton, Texas 75006 • t 214.466.8000 • aprima.com © 2013 Aprima Medical Software, Inc. All rights reserved. All trade names and trademarks are the property of their respective owners. 10
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