1. business and industrial
2. business operations
3. business plans

All Roads Lead
to Aprima...
2015 USER CONFERENCE
Dallas, Tx | Aug 7-9
th
i
w
t
e
Me
Exhibitors
NETWORK
Conn
ect with peers
LEARN
SPECIAL THANKS
TO OUR CONFERENCE SPONSORS:
Cqm icd-10 va lu e - b a s e d pay
DIAMOND
s
t
n
me
enjoy
PLATINUM
GLOBAL SERVICES INC.
2
|
Register
APRIMA USER CONFERENCE 2015
Learn how your practice can achieve even greater success
with Aprima Electronic Health Record (EHR),
Practice Management (PM) and Revenue Cycle Management (RCM) solutions.
USER CONFERENCE AUGUST 7-9
OMNI HOTEL DALLAS | DALLAS, TEXAS
YOU WON’T WANT TO MISS
· All the latest updates on Aprima EHR, PM and RCM.
· Special sessions on achieving Meaningful Use Stage 2 and learning more about ICD-10,
PQRS and CQMs.
· The chance to schedule one-on-one meetings with Aprima support staff and Dr. Jeffrey Hyman, CMO.
· Exhibitors with add-ons and services that extend Aprima’s capabilities to make your life easier.
NEW THIS YEAR
· Registration Starts on Thursday, August 6th at 5:00 PM.
· Join us for a drink and a snack from 5:00 to 8:00 PM in the registration/exhibition area.
· Registration will continue Friday morning at 8:30 AM.
· The Opening General Session will start at 10:15 AM on Friday, August 7th.
3
|
Register
APRIMA USER CONFERENCE 2015
LEARN FROM THE
EXPERTS
♦♦ Hear tips from Aprima experts that can make
every day easier.
♦♦ Ask power users — both physicians and office
managers — how to optimize your use of
Aprima.
♦♦ Bring your laptop and meet one-on-one with
Aprima support experts for answers to specific
questions. ♦♦ Sign up for a meeting with Dr. Jeffrey Hyman,
Aprima’s Chief Medical Officer. ♦♦ Meet with conference exhibitors and sponsors
to learn how their products and services can
make you more productive and effective. This is the 5th consecutive year that I’ve attended the
Aprima User Conference.
No matter how long I have been using Aprima, no matter
how much I consider myself a ‘power user,’ I always pick up
useful information in the classes at the conference. But the
best part of the conference for me is talking to other users,
asking the ‘how do you handle...’ questions, and hearing
their suggestions for solutions.
I also get a lot of valuable information in the Support Lab,
where I can meet one-on-one with the support team.
Finally, having the opportunity to interact directly with
the CEO, COO, CMO and others gives me a chance to
share my thoughts and suggestions for enhancements.
JOIN US AT
BOOT CAMP
Attend the pre-conference boot camps where you can
get a full day of in-depth training designed to meet the
needs of both new and power users.
CONNECT WITH
YOUR PEERS
♦♦ Trade tips with experienced users from other
practices and learn how they succeed with
Aprima.
♦♦ Meet colleagues who are navigating the same
challenges you are. ♦♦ Forget about business and have fun at the
evening events!
WHAT WILL YOU LEARN?
— Hank Lubin, MD
Hightstown Medical Associates
In focused breakout sessions covering everything
from the basics to advanced features, you’ll have the
opportunity to see the latest enhancements, learn tips
and shortcuts, ask questions, and make suggestions
directly to Aprima’s top leaders.
The Aprima User Conference is the most efficient and enjoyable
way to get the most from Aprima EHR, PM and RCM. We look
forward to seeing you there.
WHO SHOULD ATTEND?
Physicians, nurses and other clinicians, practice
managers, and support staff from practices across the
country will all benefit from the 2015 Aprima User
Conference. To be able to cover all aspects of the
Aprima products, it’s best to send at least one clinical
user and one administrative user.
4
|
APRIMA USER CONFERENCE 2015
SPECIAL EVENING
EVENTS
HAVE SOME FUN, TOO!
FRIDAY, AUGUST 7TH
CASINO NIGHT
Join us for a casual dinner and lots of fun at the blackjack and craps tables.
Win big with your play money, then use your winnings to get some great prizes.
SATURDAY, AUGUST 8TH
CHILDREN’S MEDICAL CENTER
RECEPTION TO HELP
THE CHILDREN
Before you head out for dinner on your own Saturday
night, stop by for a group party to assemble gift bags,
blankets and other items needed by the children at
Children’s Medical Center in Dallas. We’ll also have a
special room dedicated to blanket making throughout
the conference.
In the past two years, attendees have made more than
1,000 activity bags and blankets for the children in the
hospital and their families.
Register
5
|
Register
APRIMA USER CONFERENCE 2015
USER CONFERENCE & BOOT CAMP AGENDA
Date
Time
Event
Thursday, August 6th
9:00 am - 5:00 pm
EHR Boot Camp
9:00 am - 5:00 pm
Practice Management Boot Camp
9:00 am - 5:00 pm
Power User Boot Camp
9:00 am - 5:00 pm
Meaningful Use Stage 2, CQM and PQRS Boot Camp
5:00 pm - 8:00 pm
Registration and Exhibition
8:30 am - 5:30 pm
Exhibition
8:30 am - 10:15 am
Registration
10:15 am - 11:45 am
General Session / Welcome Remarks
11:45 am - 1:15 pm
Lunch
1:15 pm - 2:30 pm
Breakout Session I
2:30 pm - 3:00 pm
Break
3:00 pm - 4:15 pm
Breakout Session II
4:15 pm - 5:30 pm
Breakout Session III
7:00 pm - 10:30 pm
Casino Night
8:30 am - 5:30 pm
Exhibition
8:30 am - 9:30 am
Breakfast
9:30 am - 11:00 am
11:00 am - 12:15 pm
General Session / Government Initiatives & Product
Update
Breakout Session IV
12:15 pm - 1:45 pm
Lunch
1:45 pm - 3:00 pm
Breakout Session V
3:00 pm - 3:30 pm
Break
3:30 pm - 4:45 pm
Breakout Session VI
6:00 pm - 7:00 pm
7:30 - 8:30 am
Reception and Blanket Making to Help the Children’s
Medical Center of Dallas
Breakfast
8:30 - 9:45 am
Breakout Session VII
9:45 - 10:15 am
Break
10:15 - 11:30 am
Breakout Session VIII
11:30 - 12:00 PM
General Session / Wrap-up
Friday, August 7th
Saturday, August 8th
Sunday, August 9th
6
|
APRIMA USER CONFERENCE 2015
Register
“I enjoyed attending the User Conference for the first time. Being fairly new to Aprima, it was great to get the chance to
talk to and learn how other billers handle certain situations. Listening to questions from other billers during the sessions
was really beneficial. We learn from each other!
It was also great to meet the staff from another Psychiatric practice and have that contact. We’ve already been emailing
each other about things we learned at the conference.”
— Dianna Ragsdale
Serenity Now Psychiatric and Counseling Services
OPENING GENERAL SESSION
Kick off the weekend with this energizing, inspiring overview of all things Aprima and the latest
industry trends. CEO Michael Nissenbaum will discuss important trends in the healthcare
industry and at Aprima, including:
Update 2015: Overview of some of the key enhancements to the system and how they
will benefit your practice.
The year in review: Hear first-hand about our tremendous growth in the past year and
what that means to you.
And much more...
Also in this session, Surescripts will share some valuable information on how their
products and services can add value to your practice.
GOVERNMENT INITIATIVES & PRODUCT UPDATE
GENERAL SESSION
The regulatory environment and payment methodologies continue to cause turmoil for
medical practices. In this session, we will discuss some of the current proposals such as:
• Value-Based Payments (VBP)
• Bundled Payments
• Accountable Care Organizations (ACO)
• Clinical Quality Measures (CQMs)
• Physician Quality Reporting System (PQRS), Meaningful Use Stages 2 and 3
And much more… While no one knows for sure how or which of these varied initiatives will prevail in the
end, we can all agree that change is inevitable. You can rest assured that Aprima will assist
in adapting your practice for the alphabet soup of the future and this session will give you
some insight into what that might be.
Also in this session, Panasonic and N-Krypt will share valuable information on how their
products and services can add value to your practice.
7
|
Register
APRIMA USER CONFERENCE 2015
2015 USER CONFERENCE SCHEDULE AT A GLANCE
Thursday, August 6th
EHR Boot Camp 9:00 am - 5:00 pm
Practice Management Boot Camp 9:00 am - 5:00 pm
Power User Boot Camp 9:00 am - 5:00 pm
Meaningful Use Stage 2, CQMs and PQRS Boot Camp 9:00 am - 5:00 pm
Friday, August 7th
General Session I: 10:15 am - 11:45 am
Breakout
I: 1:15
pm - 2:30
BreakoutSession
Session
I: 1:10
pm -pm
2:30 pm
Advanced Forms
Designer
ICD-10
New Patient
Portal
Surescripts
Clinical Decision
Support
Security and
Settings
Meaningful Use
and CQMs
Collections
Vascular Surgery/
Cardiology
Specialty
Discussion
Managing Meds/
e-prescribing
and EPCS
Patient Cases
and PreAuthorization
Workflow
Aprima EDI
PQRS
RCM and
Medical Office
Economics
Pediatrics
Specialty
Discussion
Referrals
Aprima Mobile
Filters and Basic
Navigation
Using Social
Media for Your
Practice
Meaningful Use
and CQMs
Orthopedics
Specialty
Discussion
Breakout Session II: 3:00 pm - 4:15 pm
Advanced Forms
Designer Hands-on
Advanced New
Patient Portal
Referrals
Breakout Session III: 4:15 pm - 5:30 pm
Advanced
Formatting
Models
Advanced
Payment Posting
Determining the
Financial Health
of Your Practice
Saturday, August 8th
General Session II: 8:30 - 10:00 am
General Session II: 9:30 am - 11:00 am
Breakout Session IV: 11:00 am - 12:15 pm
Advanced Chart
Hygiene
Advanced
Practice
Management
Reports
Optimizing
Aprima Server
Performance
Transition of
Care
Future and
Recurring Orders
Formatting
Models and
Clinical Note
Types
RCM and
Medical Office
Economics
PQRS
Nephrology
Specialty
Discussion
Disease Care
Management
and the New
Model of
Healthcare
Preview of
Aprima 2016
Order
Management
and Tracking
New Patient
Portal
Aprima EDI
Rheumatology
Specialty
Discussion
Managing Meds/
e-prescribing
and EPCS
Common
Problem Palettes
Document
Management
Patient Cases
and Preauthorization
ICD-10
Home Health
Specialty
Discussion
Pain
Management
Specialty
Discussion
Breakout Session V: 1:45 pm - 3:00 pm
Advanced KDB
Editing
Advanced Chart
Hygiene
Understanding the
Patient Ledger
Breakout Session VI: 3:30 pm - 4:45 pm
Advanced KDB
Editing Hands-on
Advanced New
Patient Portal
Advanced
Payment Posting
Sunday, August 9th
Breakout Session VII: 8:30 am - 9:45 am
Advanced Forms
Designer
Advanced KDB
Editing
ICD-10
Eligibility
Security and
Settings
Meaningful Use
and CQMs
RCM and
Medical Office
Economics
Preview of
Aprima 2016
Custom
Observations
Referrals
Clinical Decision
Support
PQRS
Managing Payer
Credits
Breakout Session VIII: 10:15 am - 11:30 am
Advanced Forms
Designer Hands-on
Advanced KDB
Editing Hands-on
Advanced Portal
Questionnaires
and Appointments
General Session III: 11:30 am - 12:00 PM Wrap-up and Announcements
NOTE: Sessions highlighted in pink are designed for advanced users with at least one year of experience using Aprima.
8
|
APRIMA USER CONFERENCE 2015
Register
BOOT CAMP CLASS DESCRIPTIONS*
All Boot Camps are full-day courses and will be held on Thursday, August 6th.
EHR BOOT CAMP – This course is designed to instruct new users on documenting the patient’s visit,
reviewing chart notes and performing other tasks associated with patient care.
PRACTICE MANAGEMENT BOOT CAMP – This course is designed to instruct new users on billing
functions in Aprima, including charge entry, payment posting, adjustments and routine reports.
POWER USER BOOT CAMP – This course will concentrate on Aprima setup, including securities, new
user setup, building charge tickets and schedules. KDB editing will also be reviewed.
MEANINGFUL USE STAGE 2, CQMS AND PQRS BOOT CAMP – This course will cover requirements
for Meaningful Use Stage 2, CQMs and PQRS and review Aprima configurations to assist in meeting the
measures. This course will also review reporting procedures and deadlines.
*There is an additional cost to attend the boot camps. See the last page of this document for details. All boot camps will be held on Thursday, August 6th.
BREAKOUT SESSION DESCRIPTIONS
With dozens of breakout sessions in less than three days, you’ll want to bring several people.
A wide variety of breakout sessions allow you to select topics that are relevant to each person’s interests
and level of familiarity with Aprima.
9
|
Register
APRIMA USER CONFERENCE 2015
2015 USER CONFERENCE CLASS DESCRIPTIONS
Course Title
Description
Advanced Formatting Models
This course will demonstrate the creation and editing for complicated Formatting Models,
using embedded models, multi-columns and other features to create professional
documents and chart notes.
Advanced Forms Designer
Explore the possibilities that come with creating and using custom forms in Aprima, to
capture specific and unique clinical or demographic data on your patients.
Advanced Forms Designer Hands-on
Pre-requisite: Forms Designer Part 1. Practice the skills you learned in Forms Designer
Part 1. Aprima staff will work closely with you to build a simple form, so bring a form you
need, and we can roll up our sleeves and get to work. Class limited to 25 participants.
Advanced KDB Editing
Learn ways to increase efficiency and enhance charted visit notes with KDB editing,
Dynamic Procedure Notes and Natural Language. We will also explore alternative uses of
the KDB to document practice and specialty specific information.
Advanced KDB Editing Hands-on
Pre-Requisite: Advanced KDB Editing Part 1. In this session, users will get hands-on
practice modifying the more advanced features of the KDB, including creation of a
dynamic procedure note, revision of the natural language of your CC/HPI, and explore
some alternative uses of the KDB. Class limited to 25 participants.
Advanced New Patient Portal
Learn how to create and use patient portal questionnaires to allow patients to enter their
own data, including advanced demographics, medical history and payments.
Advanced Payment Posting
In this advanced class, we will review real-world examples of how to handle recoupments,
adjustments and other complex payment posting scenarios in Aprima.
Advanced Practice
Management Reports
Review of recommended reports to manage practice financials, including provider
productivity reports, payment reports and recommended month-end procedures.
Aprima EDI
Explore the interaction between claims processing and ERA through Aprima’s clearinghouse.
We’ll also discuss claim scrubbing and editing features to maximize your billing.
Aprima Mobile
This course will highlight the features and functions of our new mobile app, using Aprima
NOW™ technology, and show you how it can improve your ability to view your patient
charts and handle office functions using a smart phone or tablet.
Advanced Chart Hygiene
Now that you’ve been on the system for a few years, you might be noticing that your
patient’s charts are getting a bit cluttered. This course will spotlight the common
areas that need cleanup, and provide tools and tips for cleaning the charts so that the
information that you need is at your fingertips and easily accessible.
Clinical Decision Support
In this session, Aprima experts will walk you through the process of defining Health
Maintenance Rules using the new CDS engine. See how to use these HMRs to remind you
when health checks are due. Aprima’s HMRs are a powerful tool for improving disease
management and earning both federal and payer incentives. You’ll also learn how to
easily remind patients about their appointments, reducing no-shows.
Collections
Do you know all the different ways Aprima can automate, speed up and increase
collections? In this session, you’ll learn how to apply and adjust collection fees
automatically, either as a percentage of the amount owed or as a flat fee.
Common Problem Palettes
Learn how you can be more efficient and save time using CPPs, the follow-up slider and
diagnosis-specific plans.
Custom Observations
Understand how to create custom results and observations, and the variety of ways to
record and track observations, including the Observations tab.
10
|
Register
APRIMA USER CONFERENCE 2015
2015 USER CONFERENCE CLASS DESCRIPTIONS
Course Title
Description
Determining the Financial
Health of Your Practice
Using Aprima reports and documentation, an experienced Aprima physician will review
methods to determine the financial health of your practice and help you understand the
payment relationships with your contracted insurance carriers.
Disease Care Management and
the New Model of Healthcare
Review of Aprima Disease Care Management and discuss the New Model of Healthcare
with Aprima’s Chief Medical Officer, Dr. Jeffrey Hyman.
Document Management
Going paperless for your charting is only the first step. Keep the paper monster at bay
using document management features with specialty scanners and faxing software.
Eligibility
This class will explore the automated Eligibility checking feature. Users will learn about
automatic checking features, on-demand checking and navigating eligibility icons on the
desktop.
Filters and Basic Navigation
Discover how to use the many toolbar icons, and shortcuts to navigate the system more
quickly and smoothly.
Formatting Models and Clinical
Note Types
In this course, you will learn how to create custom clinical note types and accompanying
formatting models to better display your patients’ visits.
Future and Recurring Orders
Learn how to configure Aprima to more efficiently order repeating tests, track
outstanding orders, and remind staff and patients of scheduled diagnostic labs and tests.
ICD-10
This course will review the IDC standards and requirements and demonstrate the use of
Aprima’s “drill-down” option for selecting the appropriate ICD-10 code. You will also learn
to prepare notes that justify the ICD-10 codes you select.
Managing Medications
E-prescribing, including
Controlled Substances
In this course, we will review the procedures and requirements for e-prescribing
of controlled substances. This course will also cover the management of patients’
e-prescribed and historical medications and refill requests.
Managing Payer Credits
All about payer credits! Learn the various ways you can create a payer credit, allocate
credits, manage all payer credits, and understand how they are reported.
Meaningful Use and CQMs
The course will provide an overview of the Stage 2 Meaningful Use program and
requirements, including review of core, menu set, and clinical quality measures.
New Patient Portal
This class will review the new features available through the Aprima Patient Portal,
including credit card payments.
Optimizing Aprima
Server Performance
This course is designed for technical users and office managers. We will explore options
to maximize your server’s performance and review routine maintenance and clean-up for
your server.
Order Management
and Tracking
This class will track orders from the placement of the order through the resulting process.
Learn how to track all unsatisfied orders and manage incoming paper results. This
functionality makes ordering labs, radiology, and other services more efficient using the
automatic sending of task messages.
Patient Cases and
Pre-Authorization
Learn how to use the patient case functionality to reduce denials for unauthorized
services. This class will give you tools for creating, and tracking authorizations, and offer
best-practices workflows.
Understanding
the Patient Ledger
This class will provide an overview of the Aprima Patient Ledger for new users.
11
|
Register
APRIMA USER CONFERENCE 2015
2015 USER CONFERENCE CLASS DESCRIPTIONS
Course Title
Description
PQRS
This course will provide an overview of the 2015 PQRS program, including database
configuration and program timelines.
Preview of Aprima 2016
In this course, we will review new features that will be delivered with Aprima 2016.
Referrals
This course will explore the workflow and documentation in Aprima to handle in-coming
and out-going referrals in your office.
Revenue Cycle Management
and Medical Office Economics
See how Aprima’s team of experienced Revenue Cycle Management (RCM)
specialists take the work and hassle out of the billing and collection process,
decreasing average days in A/R by 30% or more, reducing denied claims by up to
23% and improving your practice’s bottom line. This course will review back-office
procedures and AR Management within the Aprima billing system to maximize
efficiency and cash flow.
Security and Settings
Learn how to apply appropriate securities and permissions for your users so that
they access only those portions of the medical records that are necessary for their
job functions. We will also review the audit trail, note locking and breaking the
glass on locked records.
Surescripts
This class, presented by Surescripts, Aprima’s vendor for e-prescribing, will
concentrate on the features and benefits available to customers beyond basic
e-prescribing.
Transition of Care
Create and use your direct mail address in the referral process, and to
communicate with colleagues and other physicians with whom you share mutual
patients. This class will include configuration, best practices and troubleshooting
direct mail.
Using Social Media
for Your Practice
In this session, we will demonstrate the ways practices can use Social Media
to promote their practice, improve patient retention, attract new patients and
educate existing ones. You will learn the popular lingo used in virtual spaces, which
platforms are most applicable based on your unique audience and how you can
use Aprima to be successful in this increasingly mobile, ever-evolving Social Media
landscape.
Specialty Discussions
Share an hour with your colleagues in a guided discussion concerning Aprima tricks,
tips and content directly related to your specialty.
12
|
Register
APRIMA USER CONFERENCE 2015
The hotel lobby and lobby bar are great places to
network and meet up with friends.
(above)
You’ll enjoy the stay in your guest room at the Omni.
(top right)
Enjoy a great workout with magnificent views and the
latest equipment in the expansive exercise facility.
(bottom right)
The spa has everything you need to relax and unwind.
(below)
OMNI HOTEL
DALLAS
The all-new Omni Dallas Hotel has everything you could imagine to make your stay truly
enjoyable.
These photos will give you an idea of what to
expect, but no photos can do justice to the
expansiveness of the hotel and the quality
of the rooms and service.
13
|
APRIMA USER CONFERENCE 2015
Register
Texas Spice (below) offers exceptional local flavors
with a true Texas ambiance.
The Owner’s Box (right) is just the place for the sports
fan to grab some grub and watch virtually every game
on TV live.
ENTERTAINMENT
The Omni offers some unique dining experiences,
as well as a variety of places to meet for a drink,
network and relax.
♦♦
♦♦
Bob’s Chop House (right) is THE place for
steak and other fine dining options; since
the opening of the first Bob’s Steak & Chop
House in Dallas in 1993, the name ‘‘Bob’s’’ has
been synonymous with a great steak house
experience.
♦♦
Opening this July are Coal Vines and The Bier
Garden.
14
|
Register
APRIMA USER CONFERENCE 2015
REGISTRATION
To register for the conference, click here to go to the 2015 Aprima User Conference registration site. On the registration
site, you will be able to select your sessions and optional events, and link to the hotel registration site.
All conference registration must be done through the conference registration site. You may register all the attendees
from your organization at the same time. Registration is not valid until paid in full.
CONFERENCE COST
If registered and paid by:
First person from a practice:
Each additional person
from the same practice:
(price is per person per boot camp):
May 31st
$650
$550
$300
July 31st
$750
$650
$375
After July 31st
$950
$950
$425
Boot Camps
PLEASE NOTE
♦♦
♦♦
♦♦
♦♦
This year, Aprima will provide class materials for download and through our User Conference Mobile App on
Monday, August 3rd. No printed materials will be provided.
Discounts apply only if conference fees are paid in full on or before the discount deadline. If payment is not made
on a timely basis, the discount will not apply.
Cancellation / Refund Policy: Thirty (30) days’ notice is required to cancel your registration. To receive a full refund,
less a $25 processing fee, notice must be received by July 6th.
If you have any questions regarding registration, please call the Aprima User Conference hotline at 847-800-2214
or email userconference@aprima.com.
HOTEL INFO
The 2015 Aprima User Conference will be held
at:
Omni Dallas Hotel
555 South Lamar Street
Dallas, TX 75202
Be sure to book your hotel room now to get the special $129/night room rate.
To reserve your hotel room, click here, or call (214) 744-6664 and tell them you are attending the Aprima User Conference.
After July 6th, the rate may increase substantially.
Aprima Medical Software, Inc. • 3330 Keller Springs Road, Suite 201 • Carrollton, Texas 75006 • t 214.466.8000 • aprima.com
© 2015 Aprima Medical Software, Inc. All rights reserved. All trade names and trademarks are the property of their respective owners.