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Explore our recommendations regarding the general world of social media, especially if getting into it for
the first time. Or return to the Recommendations page for more. Explore the Findings tab for more
information about the rest of our work.
1. Social media may be new, but social relationships are not. Christians have been putting social
relationships to good use for millennia. Jesus sent out his Disciples to prepare the way for his arrival in
towns and villages. Paul used letters and networks of friends to carry the message across the
Mediterranean world. The body of Christ is the community of followers who bear the Word of God into
the world. Social media provide us new tools and new ways of thinking about those tools to share the
good news of God’s love with the world.
2. Social media aren’t as scary if you think about using the tools for relationship building.
Christian communities have quite a bit to say about relationships and how important it is to build and
maintain good, faithful, healthy relationships. The world of social media is a little different, but
fortunately it’s not as different as you may think. Mark Zuckerberg, the founder of Facebook, says in a
Time Magazine article, “At its core, what we're trying to do is map out all of those trust relationships.”
Writer Lev Grossman adds, “The fact that people yearned not to be liberated from their daily lives but
to be more deeply embedded in them is an extraordinary insight.”
3. Churches use social media to nurture community among church members, facilitate the
connections between and among members of small groups, extend pastoral care, organize events,
invoke gifts among members, mobilize folks around social issues, and help people plug into the work of
the church, to name a few. Our case studies are full such interesting stories.
4. Sharing the gospel in a new age is at stake. When increasing numbers of young people do not
attend church but do use social media, then conveying the gospel message via new patterns of
communication and in new media forms becomes essential. It is no longer optional for a church leader
to ignore social media and new media trends. Consider one pastor’s experience with Facebook birthday
blessings, or another’s reflection on blog comments as theological work.
5. Social media sites are like a new “public square.” If a majority of church members are on
Facebook with some regularity, then why wouldn’t religious leaders also go to be present and listen to
the people of God who are there. They can bring a word of God’s grace into that public square for the
sake of the world. One pastor talks about it as amplifying the church’s voice in the world. Several case
studies—specifically Quest Church in Seattle, Countryside Community Church in Omaha, and
Community of Hope AME Church near Washington, D.C.—describe how they do this.
6. The public face of a church, ministry, or organization is increasingly marked by its online
presence. More people check out organizations online than through traditional ads or the yellow
pages. Some consider the online presence of a church its “front door” because so many people first
discover the church through its website or other social media platforms. Having an online public
presence is no longer optional, and it should be up-to-date and relevant.
7. Getting into a social media mindset does not mean just mastering a new set of communication
tools to send out the same message you’ve been sending for years. It means learning how to see
the world in network patterns and then sharing information and insight through those network
connections. It’s about sharing with your friends, not disseminating a message out to the masses. It’s
about recommending something to people you know, not just mass-producing a pitch. Information
flows horizontally instead of vertically. You go deep through interconnectivity. Consider one writer’s
thoughts on being “in new media” without being “of new media.”
8. Religious leaders can be excellent curators of content and builders of relationships when
they see the networked patterns of communication made visible by social media and shared through
those networks. Because so much information comes through social media, people are turning to their
leaders to help them sort out what to read and believe. They don’t simply want a pastor to generate
the message; they also want the pastor to help curate and verify (or discount) other messages.
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9. Social media make storytelling visible in new forms and patterns. Stories and narrative
continue to be very important in social media. But now a story can be told and shared and expanded,
not simply in a linear fashion—beginning, middle, and end—but sideways and backwards and around
the circle of friends or church members who remember different (sometimes conflicting) parts of the
story.
10. Religious leaders differ on how they handle the public v. private social media questions:
Should pastors “friend” their parishioners on Facebook, or keep their profile private just for family and
close friends? How much personal information should pastors share with their congregations? How
much do Facebook friends expect their pastors to see about themselves online? How integrated do the
pastors want their lives to be online? What happens when a pastor who has many Facebook friends in
a church leave that church to serve another? Social media are requiring us to see and evaluate
boundaries in new ways. The women of The Young Clergy Women Project struggle with these
questions in our case study.
11. Using social media for evangelism seems obvious. Social media tools provide a new way to
share the Good News of Jesus Christ with a hurting world. However, when evangelism is thought of
primarily as increasing numbers, then those who would use social media to advance evangelism might
be disappointed. But if evangelism is understood as transformation (transforming one’s relationship
with God, with others in society, with others in Christian community), then social media can offer a
great advantage because of their focus on relationships.
12. Are online relationships any less real than face-to-face relationships? It depends on whom
you ask. For some, the relationships they have online with their church community are life-lines
because those individuals may be homebound by disability, disease, or distance. For others, the
Facebook friend is secondary to the friend at church who can babysit your kids or bring you a casserole
when you are ill. Christianity is an incarnational faith requiring presence and action, not just watching
or speaking from afar. One of our essays explores this question of “real” v. “not real” embodied
interactions from a theological and technological perspective.
The New Media Project at Union Theological Seminary is a research project helping religious leaders
become theologically savvy about technology. To request permission to repost this content, please contact
newmedia@uts.columbia.edu.
Contact New Media Project at
Union Theological Seminary:
Verity A. Jones
3808 N. Meridian Street
Indianapolis, IN 46208
317/536-0730
newmedia@uts.columbia.edu
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