UNIVERSITY of ALASKA ANCHORAGE SCHOOL OF SOCIAL WORK MSW Field Education Manual 2014-2015 It is the policy of the School of Social Work that all aspects of the BSW and MSW Programs, as they affect students, faculty, or staff will be conducted without discrimination on the basis of race, color, gender, age, creed, ethnic or national origin, physical or mental disability, political or sexual orientation. The School and its faculty fully adhere to the NASW Code of Ethics. We welcome students of different backgrounds, celebrating the diversity of Alaska and the United States. UNIVERSITY of ALASKA ANCHORAGE SCHOOL OF SOCIAL WORK MSW Field Education Manual DEDICATION This manual is dedicated to all the field instructors who have worked long and selflessly to help our students become prepared to enter the profession of social work. They have taught us much about the field instruction process and any success the program enjoys is attributable to their efforts, patience, and ability to endure constant changes imposed by the Program as we attempt to meet the ever changing demands placed on us by the rapidly changing academic and professional environments in which we labor. Eva Kopacz, MSW, LCSW, BCD MSW Field Education Coordinator and MSW Faculty and Staff Manual Contents INTRODUCTION ..................................................................................................................................................... 1 MISSION AND EDUCATIONAL PURPOSE OF THE SOCIAL WORK PROGRAM ............................................................ 1 MISSION OF THE UNIVERSITY OF ALASKA ANCHORAGE SCHOOL OF SOCIAL WORK.......................................................................1 ADVANCED GENERALIST SOCIAL WORK PRACTICE DEFINED ....................................................................................................1 GOALS OF THE UNIVERSITY OF ALASKA ANCHORAGE SCHOOL OF SOCIAL WORK .........................................................................2 CURRICULUM FRAMEWORK AND PRINCIPLES........................................................................................................................2 ACCREDITATION .............................................................................................................................................................3 FIELD INSTRUCTION ............................................................................................................................................... 3 REQUIRED HOURS...........................................................................................................................................................3 SEMINAR ......................................................................................................................................................................4 DEFINITION OF TERMS .....................................................................................................................................................4 COURSE OBJECTIVES .......................................................................................................................................................6 FIELD ORGANIZATION - PERSONNEL SELECTION CRITERIA, ROLES, AND RESPONSIBILITIES .................................... 6 SELECTION OF PRACTICUM SITES .......................................................................................................................................6 SELECTION CRITERIA FOR FIELD INSTRUCTORS ......................................................................................................................8 FIELD EDUCATION ROLES, TASKS, AND RESPONSIBILITIES ...................................................................................... 8 ROLE OF THE SCHOOL OF SOCIAL WORK..............................................................................................................................8 ROLE OF THE FACULTY LIAISON..........................................................................................................................................9 ROLE OF THE FIELD INSTRUCTOR ......................................................................................................................................10 ROLE OF THE AGENCY REPRESENTATIVE ............................................................................................................................10 ROLE OF THE STUDENT ..................................................................................................................................................11 ORIENTATION AND TRAINING OF FIELD INSTRUCTORS ........................................................................................ 12 GENERAL ....................................................................................................................................................................12 ORIENTATION FOR FIELD INSTRUCTORS AND AGENCY REPRESENTATIVES .................................................................................12 ELIGIBILITY CRITERIA AND PLACEMENT PROCESS ................................................................................................. 12 GENERAL CONSIDERATIONS ............................................................................................................................................12 STUDENT ELIGIBILITY CRITERIA ........................................................................................................................................13 PLACEMENT PROCESS ....................................................................................................................................................13 TERMINATION OF FIELD PLACEMENT ................................................................................................................... 15 USE OF PROBLEM SOLVING TECHNIQUES, MEDIATION, AND INFORMAL PROCESSES ..................................................................15 ADMINISTRATIVE SUSPENSION ........................................................................................................................................15 STUDENT INITIATED TERMINATION ...................................................................................................................................15 AGENCY INITIATED TERMINATION ....................................................................................................................................17 NO-FAULT AGENCY INITIATED TERMINATION .....................................................................................................................17 AGENCY INITIATED TERMINATION FOR CAUSE ....................................................................................................................18 TERMINATION CRITERIA .................................................................................................................................................19 STUDENT DROPS AND WITHDRAWALS FROM PRACTICUM COURSES..................................................................................20 PLACEMENT OPTIONS AND EMPLOYMENT .......................................................................................................... 20 STANDARD PLACEMENT .................................................................................................................................................20 BLOCK PLACEMENT .......................................................................................................................................................20 CONCURRENT COURSEWORK AND OUTSIDE EMPLOYMENT ...................................................................................................21 PAID PRACTICA AND STIPENDS ........................................................................................................................................21 PRACTICUM WITHIN THE STUDENT’S PLACE OF EMPLOYMENT ..............................................................................................21 RULES AND EXPECTATIONS REGARDING PLACEMENT .......................................................................................... 21 LATE PLACEMENT .........................................................................................................................................................21 WORK SCHEDULES ........................................................................................................................................................21 IN-SERVICE EDUCATION, CONFERENCES, WORKSHOPS, AND OTHER SPECIAL ACTIVITIES ............................................................22 PRACTICUM CONFLICTS WITH SEMINAR ATTENDANCE .........................................................................................................22 POLICY ON “INCOMPLETE” GRADES .................................................................................................................................22 SEMINAR ............................................................................................................................................................. 23 LEARNING EXPERIENCE NARRATIVE ..................................................................................................................... 23 STUDENT, FIELD SITE, AND PROGRAM EVALUATIONS .......................................................................................... 23 STUDENT EVALUATIONS AND GRADES...............................................................................................................................23 INITIAL/MID AND END SEMESTER EVALUATIONS ................................................................................................................24 OBJECTIVES OF THE FIELD EDUCATION PROGRAM ...............................................................................................................24 FIELD SITE EVALUATION .................................................................................................................................................24 FIELD EDUCATION PROGRAM EVALUATION ........................................................................................................................24 SYLLABUS ............................................................................................................................................................. 25 SAFETY AND RISK MANAGEMENT ........................................................................................................................ 25 GENERAL ....................................................................................................................................................................25 LIABILITY AND INJURY INSURANCE ....................................................................................................................................26 TRANSPORTING CLIENTS AND FLYING IN SMALL AIRCRAFT ....................................................................................................26 JOB SITE RISKS AND HAZARDS .........................................................................................................................................26 BLOODBORNE PATHOGENS .............................................................................................................................................27 TUBERCULOSIS .............................................................................................................................................................27 DISABILITY ACCOMMODATION ............................................................................................................................ 27 Appendix A: Individual Forms Organization Profile Agency Representative Application Agency Supervisor Application Field Instructor Application Affiliation Agreement MSW Field Education Application – Foundation Year MSW Field Education Application – Concentration Year/Advanced Placement Agency Placement Decision Form Student Placement Decision Form Student Statement of Understanding MSW Learning Contract Instructions MSW Learning Contract Format Field Education Time Sheet MSW Field Education Site Visit Report Professional Communications Rating Form Field Instructor Evaluation of MSW Student’s Performance – Fall Semester Field Instructor Evaluation of MSW Student’s Performance – Spring Semester MSW Student Self-Assessment of Performance – Fall Semester MSW Student Self-Assessment of Performance – Spring Semester Mid-Semester Report Agency Evaluation of MSW Field Education Program MSW Student Evaluation of MSW Field Education Program Agency Overview by MSW Student Appendix B: Resources MSW Field Education Objectives by Course in Sequence Figure 1: Entry-Level Roles and Performance Standards Figure 2: Advanced Generalist Practice Roles and Performance Standards How to Formulate and Write Goals and Objectives Writing Learning Contract Goals and Objectives Worksheet What Is It that I Want to Learn? Summary of Social Work Skills Proficiency: Assessing Your Strengths & Areas for Development Steps in Completing Your Practicum Learning Plan Writing the Learning Experience Narrative Getting Started: Ideas for the First Three Weeks of Practicum Sample Weekly Supervision Agenda Process Recording Guidelines and Formats Case Presentation Sample Outline Suggested Precautions for Home Visits Field Education Knowledge, Skills, & Values Recommended Reading Appendix C: Program Information Overview of MSW Curriculum Layout of MSW Degree Completion Options MSW Course Descriptions UAA Policies on Affirmative Action and Sexual Harassment NASW Code of Ethics INTRODUCTION The University of Alaska Anchorage is part of the State of Alaska's University system. The School of Social Work is an academic unit in the College of Health and Social Welfare. The School administers the Bachelor of Social Work (BSW) and the Master of Social Work (MSW) degree programs. Both the BSW and MSW programs are accredited by the Council on Social Work Education (CSWE). The MSW degree can be obtained by taking courses on the UAA campus or by distance delivery. Campus students may complete the degree on a full-time or part-time basis. The distance delivered MSW program is a part-time program. Students admitted in the distance program are expected to meet the same admission requirements and adhere to the same policies, rules and regulations as students in the campus based MSW program. This manual is a summary of the current policies and procedures of the School of Social Work relevant to both the on campus and distance delivered field work (practicum) program. Persons associated with the distance program should note that there is a separate field education coordinator for that program and any references to the position of MSW Field Education Coordinator that follow in this manual should be understood to refer to the respective coordinator for the program in which the student is enrolled (on campus or distance). The purpose of this manual is to serve as a resource to students and field agency personnel. It always should be consulted first on any issues concerning the field program. It should be recognized, however, that the School of Social Work reserves the right to amend policies and procedures at any time and this manual reflects those current when it was published. It is advisable, therefore, to consult with the respective Field Education Coordinator before taking a major action such as terminating a placement in the event of a change. This manual is always a work in progress. The Department welcomes your suggestions for changes at any time. MISSION AND EDUCATIONAL PURPOSE OF THE SOCIAL WORK PROGRAM Mission of the University of Alaska Anchorage School of Social Work The mission of the UAA MSW Program is to prepare advanced generalist social workers who enhance human well-being and promote social and economic justice for all people of all backgrounds, particularly those in Alaska. . Advanced Generalist Social Work Practice Defined The following is excerpted from the UAA School of Social Work Self Study (2001) completed for the Council on Social Work Education. Generalist social work is the paradigm selected for framing social work education at the University of Alaska Anchorage. It represents both a perspective and an approach to practice forming an educational strategy for preparing both entry and advanced level professional social MSW Field Manual: 1 workers for competent practice. Generalist social work represents an educational continuum that provides a basic foundation for baccalaureate level social workers and that extends to advanced generalist practice for the master's level social worker. The advanced generalist is thus not viewed as specialization or concentration, but rather the framework for the graduate curriculum. This view recognizes that basic and advanced knowledge and practice principles are transferable across practice settings and population groups. Likewise the application of advanced knowledge and practice principles are also transferable. The Advanced Generalist Practice model was selected as the emphasis of master's level social work education at the University of Alaska Anchorage to meet the needs of the state. It maximizes the contribution of professional social work to meeting the mission and goals of the program. The use of an ecological systems perspective, planned change process, multi-level assessment, and methodology in both social and cultural contexts to meet the needs of consumer systems for the purpose of enhanced social functioning closely approximates the essence of social work. This perspective enhances advocacy, clinical, administrative, and supervisory skills, fosters the acquisition of social justice, and leads to developing new knowledge and skills regarding targeted systems. The advanced generalist practice model may be utilized in both urban and rural/remote areas. It is particularly useful in small towns, villages, and rural areas in responding to the distinctive social context within which practice occurs. Limited resources, a preponderance of natural and indigenous helpers, geographic isolation, and few professionals often requires a practitioner who is competent to intervene at a variety of levels and assume many practice roles. Goals of the University of Alaska Anchorage School of Social Work Goal 1 To prepare advanced generalist social work practitioners competent in multiple practice roles across systems, particularly within the state of Alaska. Goal 2 To prepare advanced generalist social work practitioners committed to the enhancement of human well-being. Goal 3 To prepare advanced generalist social work practitioners committed to the promotion of social and economic justice for people of all backgrounds, particularly those in Alaska. Goal 4 To prepare advanced generalist social work practitioners who are guided by the values and ethical standards of the social work profession. Goal 5 To prepare advanced generalist social work practitioners who will enhance the quality of service delivery systems. Goal 6 To prepare advanced generalist social work practitioners knowledgeable, skillful, and sensitive with people from diverse backgrounds. Curriculum Framework and Principles The program curriculum builds on a liberal arts foundation. The MSW curriculum is developed in the context of problem solving systems theory and the viewing of individuals as part of their own unique culture existing within the context of a larger culture. Its goals are to provide each student with a broad base of knowledge, oral and written communication skills, and ability to MSW Field Manual: 2 think critically in a number of fields. Every social work course infuses social work values and ethics throughout its content. The course sequence in the social work program is designed to provide each student with a professional foundation in understanding: the development of the profession of social work, atrisk and diverse populations, the role of social and economic justice in social welfare, methods to achieve social change, human behavior in a developmental and environmental context, research design and methods, the practice of social work with systems of all levels, and the analysis and development of social policy. The concentration courses expand the generalist model into areas requiring more complex analyses and specialized practice required for the competent professional entering the field at the advanced level. The field education program integrates the knowledge, analytic thinking, ethics, values, and communication skills developed in academic courses with hands-on experience in real settings under the mentorship of an experienced social work practitioner. Concurrent seminar and course assignments augment this integrative process and promote a broader knowledge through group process sharing among students at similar levels of professional development. Accreditation The MSW Program at University of Alaska Anchorage is accredited by the Council on Social Work Education (CSWE) and adheres to the principles and standards established by that body. CSWE is the only nationally recognized professional body authorized to accredit social work degree programs at the baccalaureate or masters level in the United States. FIELD INSTRUCTION Required Hours Students are required to complete a total of 1,020 hours of field work over two years for the field education program exclusive of seminar hours. Students in the first year (foundation) of the full time program and the second year of the part time program complete 480 hours of consecutive field instruction during the fall and spring semesters. Students complete 540 hours of field instruction during the second (concentration) year or fourth year of the part time program. Students accepted into the program with Advanced Standing presently are required only to complete the 540 hours required for all Concentration Year students. There are two options for completing hours. The standard method is through a consecutive placement during the fall and spring semesters. The second option is to do the concentration year practicum as a block placement. Block placements may be considered for foundation year students on a case-by-case basis. The School of Social Work may charge an additional fee for block placements to help offset the costs required to support these placements. Given that the purpose of field education is applied learning, hours credited as field education are those that involve hands-on experiential learning. Hours credited toward the total time include time spent completing tasks relevant to the student’s learning objectives, supervision, agency staff and business meetings, case conferences, record keeping, report writing, and documentation. They do not include work done at home. Credited hours may also include twenty hours of agency MSW Field Manual: 3 orientation and an additional 5% of required hours for in-service education and training, and professional conferences. Exceptions to this policy require approval by the MSW Field Education Coordinator. Students and field instructors should recognize that the practicum is an integral part of the coursework for the MSW and that learning assignments outside of field work hours are both expected and appropriate. (Breakdown of hours per semester can be found in Appendix C, Course Descriptions, under Field Education.) The schedule of field work hours should coincide with the usual hours that the Social Workers at the placement organization are present and working. In most instances, this will involve weekday daytime hours. Exceptions must be approved in advance by the MSW Field Education Coordinator. Hours are to be scheduled consistently across the entire semester in a manner that enables students to maintain a significant presence in the organization throughout the semester and to complete the total number of required hours within the semester time frame. Students may increase hours worked each week if they fall behind their established schedule for reasons beyond their control. Permission from the field instructor, faculty liaison, and agency supervisor (if other than the field instructor) is required. Students may not “bank” hours in order to finish the practicum in advance. Practicum hours are to be scheduled to accommodate attendance at required university classes and final exams. With prior consent of the agency supervisor (if other than the Field Instructor), Field Instructor, and seminar instructor, students may complete a minimal number of practicum hours during the winter intercession if such activities are essential for continuity of services. Consent is contingent on the presence of appropriate agency staff for supervision and the availability of the seminar instructor. The number of hours permitted must be specified and approved in advance. Winter intercession hours will be counted toward Spring Semester practicum hours since it is expected that students will have completed all fall Practicum course requirements, including hours, prior to the winter intercession. Placement hours must be documented. Unless otherwise specified in your instructor’s syllabus, documentation using the MSW Program Time Sheet (see forms section) should be approved by the placement agency and submitted weekly to the Faculty Liaison. Students should keep a copy for their own use in tracking and pacing completion of field education hours. Seminar The student will participate in a weekly 165 minute field seminar concurrent with the practicum placement. The seminar provides a forum for students to process their field experiences, integrate classroom knowledge with practice, address professional issues, and further their professional identity. Time spent in seminars is not credited toward the field placement hourly requirements. Performance in the seminar and timely completion of all assignments is important in determination of the over-all grade assigned for field education courses. Definition of Terms Affiliation Agreement: The formal letter of agreement between the agency and the university specifying the terms of the placement and the responsibilities of each party. MSW Field Manual: 4 Agency Representative: A person employed by the placement agency that represents the agency in all matters relevant to the field education placement. The field instructor and agency representative may be the same person. When an agency does not have a person meeting CSWE requirements to supervise the student, the agency representative or his/her designee provides day-to-day oversight of the student in the field site. Coordinator of Field Education: The social work faculty member with overall responsibility for the respective campus or distance delivered field education program. S/he reviews existing and potential new field placement sites to determine if they meet CSWE standards and the objectives of the program, refers and approves student placements, develops the student evaluation process and criteria, works with the Field Education Advisory Committee to improve the quality of the program, oversees the orientation and training of the field supervisors, and resolves issues arising in the field placement. The MSW Field Education Coordinator conducts seminars and may serve as faculty liaison. CSWE (Council on Social Work Education): The organization that establishes standards for BSW and MSW educational programs. Faculty Liaison: A member of the Social Work Program faculty who is assigned to a field placement agency to serve as the link between the agency and the program, participate in the student’s evaluation, help resolve problems arising out of the placement, and assure that the agency understands the mission, goals, and objectives of the social work program. Typically, the faculty liaison is also the practicum seminar instructor for the student. The MSW Field Education Coordinator may serve as a seminar instructor and liaison. Field Instructor: A person meeting CSWE standards who supervises and evaluates the social work student in the field placement. The field instructor usually is an employee of the agency in which the student is placed and may serve the role of “agency representative” as well. CSWE requires field instructors be graduates of an accredited MSW program. In addition, a minimum of 2 years professional, postgraduate experience with no ethical violations is required. If an agency does not have a person available on staff meeting CSWE requirements, it may still be a placement site if it enters into an agreement with a person meeting qualifications to assume the role of field instructor. The MSW Field Education Coordinator will assist agencies in recruiting volunteer field instructors who meet CSWE standards. Learning Contract: A written contract completed early in the field placement that specifies the terms of the placement including hours, work schedules, goals, and objectives of the field placement. The objectives specified in the learning contract must incorporate the objectives of the practicum as specified in the field education manual and practicum course syllabus. All learning contracts must be reviewed and approved by the faculty liaison. Learning Experience Narrative: A narrative and analysis by the student of significant activities and experiences in the field placement. It records progress toward learning objectives along with other events significant in the learning experience. The Narrative is a means by which the student documents how s/he is integrating the knowledge MSW Field Manual: 5 gained through instructional courses with field experience. Narratives are submitted as specified in the course syllabus. The seminar instructor will review and critique it before returning it to the student. The ability of the student to analyze significant events, place them in a broader professional context, and demonstrate an understanding of how the issues relate to previous learning is documented in the Narrative. Thus, the Narrative records the student’s professional growth and may be a significant factor in evaluating overall performance in the field. Learning Portfolio: The Learning Portfolio provides organized documentation of a student’s professional growth and achievement, as well as evidence of attainment of social work knowledge, values and skills. It is a compilation of significant field education events including Learning Contracts, documentation of attainment of field education outcomes, Time Sheets showing actual hours in field placements, letters of commendation, certificates of training, and any other notable achievement that a student wants to showcase about his or her field education experiences. The Learning Portfolio should be maintained continuously throughout the student’s enrollment in the program. Performance Standards: A description of the objective manner by which attainment of field education outcomes are demonstrated. Practicum: A term used to describe the field education component of the program. It is defined as a school or college course, especially one in a specialized field of study, which is designed to give students, supervised practical application of previously studied theory. It often is used synonymously with the term “field education.” Seminar: An interactive, weekly meeting involving all field education students. The seminar provides a forum for students to process their field experiences, integrate classroom knowledge with practice, address professional issues, and further their professional identity. Additional topics relevant to the students’ professional development will be addressed also. Participation in seminars and timely completion of all assignments is important in determination of the over-all grade assigned for field education courses. Stipend: A fixed, regular allowance given to a student as a grant-in-aid to assist with educational expenses. The stipend must be paid as specified as long as the student remains in good standing at the placement, the Field Education Program, the Social Work Program, and the University. The stipend can not be contingent upon performing specified duties or working specified hours for the sponsor’s convenience or advantage. Course Objectives Course objectives for both Foundation (Generalist) and Concentration (Advanced Generalist) years are specified in the respective syllabus for each semester of each level. FIELD ORGANIZATION - PERSONNEL SELECTION CRITERIA, ROLES, AND RESPONSIBILITIES Selection of Practicum Sites MSW Field Manual: 6 Placement sites must be with an established organization that provides, regulates, or establishes policy for a social service function to a population at-risk, provides access to the service for individuals without financial resources, and represents organizationally a set of values consistent with those of the profession of social work. Every effort is made by the field faculty to recruit a wide range of agencies, field instructors, and client populations served that reflect the diversity of the community. Suggestions for the development of specific placement sites may be initiated by interested agencies, University of Alaska Anchorage faculty, students, advisory committees, or other interested parties. Suggestions of placement sites should be addressed to the MSW Field Education Coordinators who will determine if the organization is interested and meets CSWE criteria. Organizations or agencies interested in hosting MSW social work students may be requested to submit an Organization Profile (see Appendix A: Forms) as the initial step in the process. Agencies must meet the following criteria to be considered as a field placement site: 1. willingness by the agency to commit itself to assist the UAA Social Work Program to meet its goals and objectives for professional social work education; 2. commitment of necessary staff time and resources to support, supervise, and evaluate students placed at the agency; 3. a philosophy of service that is congruent with social work values and ethics; 4. provision of work space, equipment, and resources necessary for performance of tasks assigned to the student; 5. willingness and ability to assist the university in providing appropriate and diverse learning opportunities for students; 6. identification of a staff member meeting CSWE requirements to serve as field instructor or willingness to enter into an agreement with a social worker meeting those requirements to serve as field instructor; 7. identification of a staff member to serve as agency representative when the field instructor is not designated to represent the agency or an agency has multiple field instructors; 8. willingness to expose and involve the student in all agency functions relevant to functioning in their placement including unit staff meetings and case conferences; 9. acceptance of students without discrimination related to race, ethnicity, age, gender, sexual orientation, religion, physical disability or political belief except where such discrimination is permitted for employment under Federal statutes governing the facility; 10. adequate agency staff resources exist to develop and operate the agency program without dependence upon students except if all the following conditions are satisfied: (a) the student’s role in the development of the project is negotiated in advance; (b) the proposal represents a unique learning opportunity for the student; and (c) the student is not used in lieu of paid staff or compensated in any way for the work; and 11. timely and accurate submission by the organization and staff involved in the proposed placement of required information necessary to determine if CSWE requirements are met. MSW Field Manual: 7 Selection Criteria for Field Instructors In order to serve as a field instructor for the social work MSW program, the interested social worker must submit a Field Instructor Application (See Appendix A: Forms). The social work field instructor must meet the following qualifications: 1. Possess MSW degree from a CSWE accredited school of social work; 2. Have a minimum of two years of post-degree professional social work experience; and 3. Demonstrate commitment to professional ethics and values including no history of ethical violations in his/her career. 4. Be in one of the following roles: a. an employee of the field work agency who meets CSWE standards; b. a social worker meeting CSWE standards who is not an employee of the agency, but is willing to serve as field instructor and enters into an agreement with the placement agency; or c. a UAA faculty member or employee meeting CSWE standards who enters into an agreement with the placement agency to serve as field instructor when the agency does not have a person meeting CSWE standards available. 5. Understand the goals and objectives of social work education and demonstrate commitment and capability to take on the role of social work educator and mentor. 6. Submit necessary documentation to the social work program to demonstrate competency and preparedness for the role of field instructor. 7. Have adequate time available to provide supervision for the student(s) and participate in university provided orientation and training. A minimum of one hour per week individual supervision is required in addition to time needed to meet with the faculty liaison and to evaluate the student’s performance. 8. Understand the concepts of “generalist” and “advanced generalist” social work practice as defined by the program. FIELD EDUCATION ROLES, TASKS, AND RESPONSIBILITIES Role of the School of Social Work 1. appoints Coordinators of Field Education and sufficient additional faculty to administer and implement the MSW Field Education Program; 2. recruits a wide array of organizations and agencies representative of the types of work settings students will be entering after leaving the program and the diversity of the community served by the program as potential practicum sites; MSW Field Manual: 8 3. assists in recruiting social workers meeting CSWE and program requirements to serve as field instructors; 4. orients and trains field instructors; 5. screens and approves field placement sites; 6. screens and approves student placements; 7. establishes criteria and process for evaluation of student performance; and 8. establishes a mechanism for obtaining systematic feedback from the field instructors for planning and improving the Field Education Program. Role of the Faculty Liaison 1 1. develops a positive working relationship with the student, the field instructor, the agency representative, and others involved in the student’s field education experience by being available on a reasonable basis, having a working knowledge of Social Work Program policies and procedures, and understanding the expectations of the field site agency; 2. serves as a representative of the Social Work Program with the field site agency and personnel associated with the field education placement; 3. coordinates the placement process at specific sites as requested by the MSW Field Education Coordinators; 4. assures implementation of Social Work Program and Field Education policies and procedures in all aspects of the practicum learning experience by providing consultation and necessary materials including course objectives; 5. facilitates student’s professional growth in the field placement agency and assists any party in managing difficulties which may arise in the placement; 6. monitors and facilitates the student’s learning in the field education placement by reviewing and approving the student’s learning contract, reviewing and providing feedback on Learning Experience Narratives or alternative assignments; maintaining regular contact with each site via site visits1; telephone, email; and participating in student evaluation; and assisting with the evaluation of each site and instructor; 7. participates in field education activities such as student and field instructor orientations, placement fairs, and field instructor colloquia; 8. facilitates the continuous quality improvement activities of the field education program through participation in planning, training, and evaluation in collaboration with the Coordinators of Field Education; and 9. conducts seminars. Site visits are made at minimum 3 times per placement for fall and spring consecutive placements and twice per placement for block placement. MSW Field Manual: 9 Role of the Field Instructor 1. facilitates the student’s learning by establishing and maintaining positive working relationships with the student, the faculty liaison, the agency representative, and others involved in the practicum program; 2. helps insure that the student meets practicum course requirements by developing a working knowledge of the course objectives, procedures, requirements, and the integration of the field placement experience in the total social work educational program; 3. promotes successful outcomes in the field placement through participation in the student selection, orientation to the agency, development of learning objectives reflecting program requirements and student career goals; evaluation; and timely and constructive feedback to the student concerning the strengths and weaknesses of his or her performance; 4. maximizes the student’s professional growth and learning through participation in learning activities designed to promote continuous expansion of the ability to apply social work skills in progressively more challenging situations; 5. assures that the student is able to implement social work values and ethics in all professional interactions in the practicum setting through weekly supervision and by example in his or her own professional conduct; 6. facilitates student learning and achievement of objectives by being accessible to the student at reasonable intervals (minimum of 1 hour/week); identifying and collaborating with the agency representative and faculty liaison to resolve problems or disputes as early as possible; and serving as champion for the student’s professional development; and 7. promotes the continuous improvement of the Social Work Program and field practicum course through participation in feedback activities designed to evaluate the program and course. Role of the Agency Representative The positions of field instructor and agency representative often will be the same person; however, a field placement agency may separate these roles when a person meeting CSWE qualifications is not available, an agency has multiple student placements, or an agency elects to separate the roles. The Agency Representative or designee will: 1. represent the field placement agency in all interactions with the program; 2. assure that the field placement enhances the development of a student’s professional skills to work with diverse populations, vulnerable at-risk groups, and progressively more challenging situations dealt with by the agency by assignment to programs and duties maximizing experiential learning; 3. help insure the student meets field education course requirements by developing a working knowledge of the objectives, procedures, requirements, and integration of the field placement experience in the total social work educational program; 4. assure the agency supports the placement by provision of adequate working space and other essential materials necessary to perform their assigned functions; MSW Field Manual: 10 5. promote the achievement of field education and student learning objectives by orienting the student, field instructor (if necessary), and faculty liaison to the agency including its service mission, expectations, values, priorities, and key personnel; and 6. help insure the safety of the student in the placement by fully disclosing any known or suspected risks at the field site during the pre-placement selection process and by arranging for appropriate training to minimize risks. Role of the Student The student will: 1. be responsible and assume initiative for his/her own learning; 2. establish and maintain a positive working relationship with the field instructor, other staff of the host organization, the faculty liaison, and the university; 3. adhere to agency policies and procedures including confidentiality; 4. prepare a written learning contract that at a minimum addresses the objectives of the field education program and course; 5. adhere to the terms of the written learning contract; 6. meet all entrance requirements for the practicum prior to placement; 7. satisfactorily complete all assignments for the field placement and practicum course by established deadlines; 8. notify the agency as early as possible whenever unable to be present as scheduled. Providing notification as required will not relieve the student of his/her responsibility to be punctual and reliable in the field setting or to complete the total number of hours required; 9. be cognizant of and adhere to the NASW Code of Ethics; 10. complete the student practicum application and fully disclose any background information that would affect placement or the ability to enter the field of social work including but not limited to current substance abuse and dependence, criminal history, history of treatment or services with potential placement agencies within the past five years, significant personal problems or limitations of any type which would interfere or require a special accommodation in the field placement; 11. notify the field instructor, agency representative, or faculty liaison of potential problems or conflicts in a timely manner to address these as proactively and constructively as possible; 12. attend and actively participate in the weekly practicum seminar; 13. maintain an attitude and behavior which can be characterized as mature, adult, and professional; 14. submit MSW Field Education Time Sheet in timely, accurate fashion; and 15. reduce personal risk of harm or injury by avoiding situations increasing risk and following the agency’s policies and procedures for identifying and dealing with job site MSW Field Manual: 11 hazards, violent clients, and other emergencies. Particular attention should be paid to procedures related to violent clients in both office and home visit settings. ORIENTATION AND TRAINING OF FIELD INSTRUCTORS General A person willing to assume the role of field instructor is accepting a crucial role in the development and training of future professional social workers. To achieve that end and advance the profession of Social Work, field instructors have a responsibility to understand the educational objectives of the program and their role in assisting the student to attain them. The Social Work Program has the responsibility to provide a comprehensive orientation in a manner causing minimal disruption of the field instructor’s other professional obligations. The program will accomplish this employing a variety of methods including group orientation, site visits, provision of written materials, and telephone consultation. The faculty liaison and MSW Field Education Coordinator are available for consultation as needed in addition to regularly scheduled contacts. Orientation for Field Instructors and Agency Representatives New field instructors and new agency representatives must participate and complete a mandatory field instructor orientation/training workshop or work with the MSW Field Education Coordinator to find an alternative way to ensure critical information is communicated. The workshop is designed to answer many common questions, introduce people to the faculty of the School of Social Work and other supervisors, and prepare the supervisor for the supervisory role. Additional training sessions may be held as need arises. Workshops typically include the following topics: orientation to the MSW foundation and concentration year curricula and to field work orientation to generalist and advanced generalist social work practice as taught at University of Alaska Anchorage introduction to teaching principles relevant to field instruction and to stages in the learning process orientation to the field education course expectations orientation to expectations of the student regarding learning contracts and the writing of objectives evaluation measures and criteria for evaluation problem solving ELIGIBILITY CRITERIA AND PLACEMENT PROCESS General Considerations Student placement and approval of all student practicums is the responsibility of the MSW Field Education Coordinators. The program will attempt to match educational needs and student preferences with availability; however, educational needs must take precedence. Criteria used for placement decisions include, MSW Field Manual: 12 but are not limited to, the student’s prior experiences, educational needs, interests and career objectives and learning opportunities within the agency, qualities and expectations of the practicum instructor and organization, and a current affiliation agreement with the School of Social Work or readiness to enter into one. Students are referred to agencies by the MSW Field Education Coordinator for placement consideration. Assignment to an organization is made by the Coordinator following the agency/student interview based on willingness of the agency and student to work together and fit of the placement to the student’s educational needs. In order to maximize diversity in learning, the program generally will avoid placing students with prior field instructors, employers, or agencies in which they have previously worked or served as a volunteer, intern or practicum student. Students are expected to accept referrals made by the program and to represent themselves in the best possible manner during the placement process. Refusal to accept a placement referral or placement offer without a reason acceptable to the Coordinator of MSW Field Education may result in cessation of further placement referrals. The program also may not make additional referrals of students who have been denied acceptance at an agency for reasons reflecting on the student’s unprofessional performance. In addition, students who have been denied acceptance at two or more agencies without good cause may not be allowed to continue in the field education sequence until the student makes a plan, subject to approval of the MSW Field Education Coordinator, to identify and correct the issues resulting in denials. Failure to negotiate a placement in a timely manner may result in discontinuation from the program. The MSW Field Education Coordinator may approve or deny any placement based on professional judgment as to whether the educational mission and objectives of the program will be met. Student Eligibility Criteria To be eligible for and maintain good standing in the Field Education Program students must: be enrolled in the MSW Program have maintained at least a 3.0 grade point average maintain at least 3.0 in all Field Education Courses successfully complete all prerequisite courses for the semester in which the student is enrolled or approval from the MSW Field Education Coordinator demonstrate a capacity to relate to others demonstrate a commitment to social work values and ethics demonstrate good communication skills submit all application materials in a complete and timely manner Placement Process The following steps will be followed in the order listed for all placements. 1. The student submits the Field Education Application form for admission to the field education program by the deadline. Incomplete admission packages and late applications may result in placement delays, reduce chances for placement in a preferred situation, or possibly result in no placement for the semester. The application requires the student to MSW Field Manual: 13 disclose anything that may affect placements including, but not limited to, special needs for accommodation, history with potential placement sites, motor vehicle violations other than non-moving, occupational license revocation or surrender, registration as a sex offender, named on Federal government debarment list, criminal history and present substance abuse/dependence. This information will be used only for placement purposes. 2. The School of Social Work reserves the right to refuse to place a student or continue a placement when there is evidence that the student has engaged in activities or conduct incompatible with the profession of Social Work or is substantially impaired in areas that are essential to field education. The student will be notified in writing of the School’s decision should this occur. 3. All students entering Practicum are expected to attend the Practicum Placement Orientation held in the Spring semester. Information about placements and field education is provided to students attending. For the distance students, this Spring orientation is conducted when the students come to Anchorage in January for their course Intensive. A portion of time is made available from their course schedule to speak with them about preparing for the upcoming year of practicum. The Orientation will: familiarize the student with the expectations of the practicum course provide an overview of practicum placement opportunities review the guidelines of the placement process discuss the pre-placement interview 4. Students admitted to the MSW Program who will be enrolled in Practicum should schedule a pre-placement interview with the MSW Field Education Coordinator. The purposes of this interview are to: discuss placement opportunities discuss the type of placement that best meets the student’s educational needs address individual issues related to the placement including special accommodations, proscriptions, etc. 5. All placements are made by referral through the MSW Field Education Coordinator. Students should not contact agencies without prior approval by the MSW Field Education Coordinator. Agencies also are expected to adhere to this protocol to assure equal opportunity for all students. 6. After receiving a referral, the student schedules a placement interview. Placement sites may require submission of a resume before scheduling the interview. The student will bring the referral form to the agency for the interview. The interview should be viewed as a mutual assessment process addressing some or all of the following: the student’s career goals the student’s expectations for a practicum the student’s strengths and weaknesses as pertinent to the placement the kinds of experiences the agency can offer relevant to the learning expectations of the practicum course the agency’s expectations of the student the frequency and format for supervision work schedule MSW Field Manual: 14 additional independent learning that will be required by the agency 7. Following the interview, the student and the agency will return their respective referral forms to the MSW Field Education Coordinator indicating the party’s interest in the placement. The MSW Field Education Coordinator will notify the parties of the decision. 8. Students may be required to submit to physical and background checks as a prerequisite of acceptance by a placement organization. These may include TB tests, fingerprinting, driving records, checking Federal debarment lists, immunization records, child and sexual abuse registries, etc. Some agencies may refuse to accept the student based on findings, a student’s refusal to agree to the check, or student’s failure to obtain immunization required by agency policy. 9. Accepted students will contact their field instructors to establish the date and time to begin field placement activities. Starting dates may begin following the Fall Field Instructor and Student Field Education Orientations. 10. The Affiliation Agreement between the University and the agency must be signed before the practicum placement can begin. 11. The student should provide the field instructor with a copy of the course syllabus for that semester on the first day of the placement. 12. The student and the field instructor should begin developing the learning contract immediately by establishing a work schedule as the first element of the contract. TERMINATION OF FIELD PLACEMENT Use of Problem Solving Techniques, Mediation, and Informal Processes The School of Social Work strongly encourages parties involved in disputes, differences of opinion, or otherwise feeling dissatisfied with a situation to address the issue using means such as problem solving techniques, mediation, or other informal processes. Any party may utilize the following formal procedures at any time; however, it is hoped that they will be employed only when communication and good will between the parties appears to have broken down or one of the parties is unwilling or unable to engage in a constructive problem resolution process. Administrative Suspension The MSW Field Education Coordinator may suspend a placement for the time necessary to investigate and render a decision on a request to terminate a placement for cause initiated by a student or an agency. While suspended, the student should not have any contact with the agency except as necessary to avoid unnecessary disruption of services. This suspension is to protect the interests and future working relationships of all parties. It should not be construed as either supporting or refuting the validity of the reasons for the request for termination. Student Initiated Termination MSW Field Manual: 15 When a student accepts an assignment to a specific organization, the student is expected to fulfill the agreement s/he has made with the organization. If a student becomes dissatisfied with the placement, the following steps should be followed to address the concern(s) except if the matter involves allegations of serious offenses by the field instructor or agency personnel such as sexual harassment, threats and intimidation, or demands that the student commit an unlawful act. Any serious allegation should be reported immediately to the MSW Field Education Coordinator who shall review the allegations and take appropriate action to protect the parties involved. The formal process for Student Initiated Termination is outlined below. A student who terminates a placement without following this process shall receive a failing grade in the course. 1. The student is to discuss his/her concerns with the field instructor and agency representative (if applicable) in a constructive, focused manner in an attempt to resolve the issue(s). Any party may invite the faculty liaison. A written summary of the meeting should be prepared, signed, and distributed to the parties involved. 2. If the student’s issues have not been resolved in a manner satisfactory to the student after meeting with the field instructor and, if applicable, agency representative, the student may request a meeting to address his or her concerns with the faculty liaison or MSW Field Education Coordinator in the absence of the faculty liaison. The faculty liaison will consider the matter and attempt to develop a plan with all the parties to continue the placement. The plan should specify in writing who will do what by when. Copies will be sent to all parties and the MSW Field Education Coordinator. 3. If a mutually acceptable plan can not be developed or the matter still is not resolved to the student’s satisfaction, s/he may request permission from the MSW Field Education Coordinator to terminate the practicum placement. This request must be in writing and contain a detailed statement of the facts and grounds for the request. 4. The MSW Field Education Coordinator, in consultation with the faculty liaison, field instructor, and, if applicable, agency representative, will review the request and notify the student of the decision within 10 business days following receipt of the request. The timeline for the MSW Field Education Coordinator’s review and findings may be extended under the following circumstances: a. the complaint and student responses are received during the last three weeks of a semester (including the exam week); b. temporary disability of the MSW Field Education Coordinator; c. temporary leave of absence by the MSW Field Education Coordinator; or d. temporary unavailability of personnel with direct knowledge of the situation and circumstances. 5. The decision will be based on the severity and validity of the concerns raised by the student, the likelihood that the placement can have a successful outcome, and the ability of the student and placement to accommodate each other for the remainder of the placement. Copies of the decision will be provided to the faculty liaison, the student’s faculty advisor, the field instructor, the agency representative (if applicable), and the student’s file. MSW Field Manual: 16 6. Students should be aware that termination of a practicum placement has serious implications including the fact that an acceptable alternative placement may not be available. 7. If the decision is made to allow the student to terminate the placement, the faculty liaison will meet with the student and the field instructor to develop a plan to end the student’s agency responsibilities in a professional manner. 8. If the student’s request to terminate the placement is denied, the faculty liaison will consult with the affected parties and write a plan for continuing the placement. Copies will be provided to the student, field instructor, agency representative (if applicable), the MSW Field Education Coordinator, and the student’s file. 9. When a student requested termination is approved, the MSW Field Education Coordinator will make reasonable efforts to find an alternative placement able to meet the student’s educational needs; however, an alternative placement may not be available or it may be too late in the term to start a new placement. Alternative placements within the agency will be considered before those external to the agency. 10. If the placement is terminated and an alternative placement found, time spent in the first practicum may or may not be transferred into the next placement. The MSW Field Education Coordinator will determine how many of the hours performed in the terminated placement will be credited toward satisfaction of field education hour requirements. Time credited toward activities such as orientation to the agency, introduction to agency specific procedures and practices, and other things not indicative of continuous professional growth shall not be credited twice even though repetition may be required by the new placement. Extension of the student’s practicum or repetition of the course may be necessary in order to meet educational objectives. Agency Initiated Termination Agencies may initiate Termination proceedings for internal issues unrelated to the student (see No Fault Termination below) or for cause attributable to the student’s performance. The procedures for each follow. No-Fault Agency Initiated Termination A placement may be terminated due to circumstances beyond the agency’s control. These include change in the availability of the field instructor or key agency personnel involved in the placement, closure of a program, or major policy change affecting the placement. The field agency is expected to notify the faculty liaison as early as possible when a placement must be terminated. The faculty liaison and MSW Field Education Coordinator will make reasonable efforts to locate another placement and to facilitate the student’s completion of the practicum during the same semester. The hours accrued in the placement will be credited toward the total clock hours required for the practicum when an acceptable plan is established to insure that the educational objectives of the practicum are met. Additional hours and/or extension of the student’s practicum may be necessary in order to meet educational objectives. MSW Field Manual: 17 Agency Initiated Termination for Cause If an agency has concerns about the performance, ethics, professionalism, or behavior of the student that go beyond or have not responded to the usual supervisory process, the following steps should be followed. Step “a” can be skipped when the matter involves an allegation of one or more serious offenses by the student. 1. The student and faculty liaison should be informed by the field instructor and/or key agency personnel involved in the placement of concerns regarding the student’s behavior or performance. Expectations regarding behavior change and the time frame for these changes should be discussed. It is recommended that expectations for corrective action be written with copies provided to the student, the field instructor, key agency personnel involved, and the faculty liaison. 2. If the student’s response to the corrective action plan is unsatisfactory or the agency seeks termination of the placement based on one or more of the termination criteria below, the field instructor, agency representative, or other agency designee should contact the MSW Field Education Coordinator immediately and describe the reason(s) for the request. 3. The field instructor, agency representative, or other agency designee will provide the MSW Field Education Coordinator with a written statement specifying the grounds and outlining the circumstances for the termination request within five business days after contacting the MSW Field Education Coordinator. The student will be provided up to five calendar days to respond to the statement. The student also may request an additional five calendar days to respond. This request must be in writing to the MSW Field Education Coordinator and received prior to the end of the initial five day student response time. 4. The MSW Field Education Coordinator, in consultation with the faculty liaison, will review the statements of all parties, obtain further information as necessary, make findings, and determine if there is a less severe resolution possible. The review and findings will be completed by the end of the tenth business day after the deadline for receiving the student’s response (including approved extensions). All parties will be informed of the decision in writing. The time-line for the MSW Field Education Coordinator’s review and findings may be extended under the following circumstances: a. the complaint and student responses are received during the last three weeks of a semester (including the exam week); b. temporary disability of the MSW Field Education Coordinator; c. temporary leave of absence by the MSW Field Education Coordinator; or d. temporary unavailability of personnel with direct knowledge of the situation and circumstances. The termination request including the agency statement, the student’s response, and the findings of the MSW Field Education Coordinator will be placed in the student’s academic file. MSW Field Manual: 18 Students terminated for just cause shall receive a grade based on their performance compared to the expectations for the entire semester; however, in no case will a grade higher than “C” be granted. Resolution without termination does not necessarily imply the student will merit a passing grade for the course. 5. The MSW Field Education Coordinator will attempt to either replace the person in the agency or find an alternate placement if it is found that the agency failed to provide the student with procedural rights specified above, there was not clear and convincing evidence substantiating the agency’s allegations, or that termination of the placement was a more severe response than the offense merited. Time spent in the first practicum may or may not be transferred into the next placement. The MSW Field Education Coordinator will determine how many hours are to be credited from the previous placement based on educational achievements during that placement. Additional hours and/or extension of the student’s practicum may be necessary in order to meet educational objectives. Where feasible, the faculty liaison will write a plan to continue or terminate the placement in the most professional manner possible. a. If the student is dissatisfied with the decision of the MSW Field Education Coordinator, s/he may appeal the decision in the manner specified for appealing any adverse decision by an academic school. Please refer to the UAA Catalog and the MSW Student Handbook. b. Students terminated from the field placement for cause also may be subject to further action by the School of Social Work. The student should consult with his or her advisor immediately concerning the Policies and Procedures governing the possible imposition of additional sanctions. Termination Criteria Grounds for involuntary termination from the field placement and practicum course include, but are not limited to, the following: 1. 2. 3. 4. 5. 6. 7. 8. excessive absenteeism or tardiness; repeated failure to provide reasonable notice of an absence from the field placement or failure to appear as scheduled for three or more consecutive days without approval of the field instructor and agency representative; termination of a placement by the student without following prescribed procedure; serious or repeated violations of the NASW Code of Ethics; serious or repeated violations of the agency’s policies and procedures; sustained low level of performance unresponsive to corrective action; reporting to the practicum site under the influence of drugs or alcohol; evidence of a personal behavior problem of the student manifesting itself in performance in the practicum or one that is incompatible with the profession of Social Work such as abusing a child, elder, or dependent person under his or her care; domestic violence conviction; criminal acts; or current substance abuse or dependence; MSW Field Manual: 19 9. 10. 11. 12. 13. maintaining, after it has been addressed, a hostile, negative attitude incompatible with the values of the profession of social work manifested in behavior toward clients, instructors, peers, agency staff, or university personnel; failure to maintain generally accepted professional boundaries and behavior in respect to agency clients and staff; any sexual relationship with an agency client; failure to disclose critical background information in application forms, pre-placement and placement interviews; and failure to meet academic and behavioral standards specified in the university catalog and student handbooks. Student DROPS and WITHDRAWALS from Practicum Courses Students should follow regular university procedures and requirements for dropping or withdrawing from a practicum course. The student must meet with the faculty liaison if dropping or withdrawing after a placement has been made to insure that the agency termination is done in a professional manner. Students must return promptly to the host agency any keys, program materials, equipment, or other items provided for the student’s use. Students should be aware that School policy requires that they also drop or withdraw from any accompanying practice courses. Any withdrawal will be reviewed and performance in the placement to the date of the withdrawal will be considered if application for future field placements is made. Partial credit for hours worked in the practicum placement will not be granted to students dropping or withdrawing from the practicum course. PLACEMENT OPTIONS AND EMPLOYMENT Standard Placement Students are required to complete a total of 1,020 hours of field work for the practicum course exclusive of seminar hours. The standard way to fulfill the Practicum course requirement is by consecutive placements completed during the fall and spring semesters. The courses for the two semesters are continuous with the second semester building upon the first. Students remain in the same placement site and seminar. Students doing consecutive placements complete 480 hours of field instruction during the fall and spring semesters of their foundation (first) year and 540 hours of field instruction during the concentration (second) year. Summer placements are not offered due to program constraints. Block Placement Students with the approval of the MSW Field Education Coordinator may complete a block placement during the concentration year. A block placement is contingent on the program’s ability to provide an equivalent experience and the ability of the student to meet all course requirements. In addition, the student must have demonstrated good judgment, the ability to work MSW Field Manual: 20 independently in a field setting, effective use of supervision, reliability in all aspects of the Field Education program, adherence to university and agency policies and procedures, and adherence to professional boundaries and ethics. Every placement must meet School and Council on Social Work Education standards including acceptable supervision. A special fee to cover additional costs associated with block placements may be charged to students at the discretion of the School of Social Work. Concurrent Coursework and Outside Employment It is recommended that students do not engage in any employment outside of their agency field practicum if they desire to make the most of their field instruction experience. When employment is essential, it is recommended that work hours are part-time and is scheduled on the weekend. A student’s work schedule must not conflict with the field schedule or the seminar class. Employment at the practicum agency is not permitted. To avoid potential conflict of interest, employed students must inform the MSW Field Work Coordinator when seeking admission to the practicum program or at any time during the field placement that they accept an offer of employment. Agencies are encouraged to offer stipends to students. See the MSW Field Education Coordinator for further information. Maintaining the quality of the educational experience and development of professional skills will be the highest priority in all situations. Students who wish to engage in both outside employment and concurrent coursework will be expected to maintain satisfactory performance in the practicum. Paid Practica and Stipends The School of Social Work seeks and encourages other organizations to support social work education by developing stipends and scholarships for students enrolled in the program. For stipends other than those provided through the School, arrangements for awarding such stipends are negotiated between the organization offering the stipend and the School. Except for job related expenses such as travel, per diem, etc., payments by the organization other than stipends to practica students are not permitted. Practicum Within the Student’s Place of Employment The policies of the UAA School of Social Work prohibit graduate students from practicum placements in agencies or organizations where the student is employed. RULES AND EXPECTATIONS REGARDING PLACEMENT Late Placement Starting a practicum placement late does not relieve the student of any course requirements including hours and learning assignments. Work Schedules The student is expected to schedule his/her practicum hours during the usual business hours of the placement agency when the social work staff is present. Typically, these are weekdays. An exception for unique educational opportunities (e.g., emergency service work) occurring MSW Field Manual: 21 primarily outside of regular business hours may be approved by the faculty liaison when essential to fulfilling part of the learning contract. Practicum schedules are expected to be consistent across the entire term. The MSW Field Education Coordinator is continually searching for placements that offer weekend and evening hours which also meet the criteria for a well-supervised practicum. Placements offering all evening and/or weekend hours are rare. Therefore the student needs to be willing to work with the Practicum Coordinator to create a workable schedule for practicum. In-service Education, Conferences, Workshops, and Other Special Activities Students wishing to attend conferences, workshops, or special activities related to their career and educational goals are encouraged to talk with their field instructor to see if field site hours can be rescheduled when these activities conflict with their field education schedule. If the educational experience is consistent with their learning contract and the course objectives, credit for the hours spent in this training may be granted toward fulfillment of the practicum requirements with the consent of both the field instructor and the faculty liaison. The maximum number of hours that may be credited toward fulfillment of course requirements for these educational and training activities is limited to 5% of the total time required for the year. Supervision with the field instructor is exempt from this restriction as are case conferences, staff meetings, and 20 hours of orientation time to the agency. Students may be required to engage in educational activities outside of hours spent at the field site as needed to maximize the educational and professional growth opportunities presented by the field placement. Practicum Conflicts with Seminar Attendance Practicum hours are not to be scheduled during practicum seminar hours. Policy on “Incomplete” Grades Students should submit a written request for an incomplete to the faculty liaison as soon as s/he is aware that an extension is desired. Minimum acceptable notice is two weeks in advance of the last day of classes except in the event of an emergency. If a student is enrolled in a concurrent practicum sequence, all coursework for the first course must be completed with a satisfactory grade before the student starts the next course in the sequence. Students and agency representatives are advised that the malpractice insurance covering practicum work is limited to the academic school term (fall, spring) in which the student is enrolled in the course. Field placement activities beyond the fall/spring school term will require documentation to the satisfaction of the University that these activities are covered by malpractice insurance in an amount sufficient to protect the University. Students should be aware that most School faculty contracts end shortly after the Spring term and do not extend into the summer and that other critical components of the course, such as seminar, are not offered during the summer. Therefore, extension of practicum hours into the summer will be granted only in exceptional circumstances and only when field faculty are available, malpractice insurance provided, and other components of the practicum course (e.g. seminar) are able to be met. MSW Field Manual: 22 SEMINAR The seminar is an important component of the field education program. It provides opportunities for students to demonstrate integration of academic work into actual practice. The seminar, and narrative analysis, emphasizes critical written and oral communication skills in addition to knowledge of the specific topics addressed. The seminar provides each student with an opportunity to learn about the diverse groups served and services performed by social workers in the community utilizing a group structure format and forum for students to discuss their individual placements. In addition to the integrative function, the seminar provides students an opportunity to share and learn from the experiences of their peers. Students may be asked to do assignments for seminars, which will further enhance and challenge the student to demonstrate s/he is integrating academic training with field practice. The time spent in and doing assignments for the seminar is not counted toward meeting the onsite, practicum field education hours. LEARNING EXPERIENCE NARRATIVE Students are required to submit learning experience narratives describing their professional activities at the field placement site. Also, entries must indicate the student’s processing of these activities in regard to his or her personal values and expectations, the relationship (or lack thereof) of the activity to the objectives in the learning contract, and how these activities provided an opportunity for the student to integrate his or her knowledge of social work including values and ethics, social policy, diversity evaluation, and practice. The Learning Experience Narrative can be a primary vehicle by which the student documents his or her ability to integrate knowledge, skills, and values from the didactic instruction received through courses with actual practice. Since the narrative analyses are written to inform the seminar instructor of the student’s progress in integrating knowledge, skills, and values, it is recommended that the narrative analysis be written for and submitted to the seminar instructor only. If a field instructor wishes to incorporate the narrative into their supervisory process, the student must be informed in advance of this expectation. STUDENT, FIELD SITE, AND PROGRAM EVALUATIONS Student Evaluations and Grades General Evaluation and feedback on the student’s performance should be continuous. The course syllabus describes the times and content of the formal evaluations. Grades Field education courses are graded on a scale of A to F. MSW Field Manual: 23 Initial/Mid and End Semester Evaluations Initial/Mid-term and end-term assessments of student performance in the placement are completed each semester. The initial/mid-term evaluation serves as a progress report on the student’s performance. The Social Work Program establishes the content and structure of the evaluations. Field instructors and students should review the end-term evaluation at the beginning of the field placement. A copy of the evaluation is included in the appendices. Students also perform a self-assessment at the end of each semester. These assessments should be completed and discussed with the field instructor as part of the end-term evaluation process. Copies of the self-assessment and field instructor’s evaluation are submitted to the faculty liaison for placement in the student’s file. Objectives of the Field Education Program Objectives have been written for each course (semester) in the field education sequence (see Appendix B: Resources). These objectives are cumulative with the objectives of one course dependent on attainment of the objectives for prior course(s). The objectives specified for each course must be included in the student’s Learning Contract for that semester unless the objective is to be demonstrated in seminar. Field Site Evaluation Students will evaluate the placement site and the field instructor at the end of each field placement on a standard form provided by the Social Work Program. The evaluation will include the placement process; agency orientation; adequacy of supports provided including office space, materials; attitudes and responsiveness of agency staff; contribution of placement to student’s professional growth and career objectives; the frequency and quality of supervision received from the field instructor; and modifications to the placement which could enhance the learning experience for future students. Field Education Program Evaluation 1. Field Education Advisory Committee. Field faculty, students, field instructors and/or agency representatives, and alumni are represented on the Field Education Committee and provide feedback. The BSW and MSW Field Education Coordinators are ex officio members of the committee as well. In addition, all field instructors and agency representatives are requested to submit constructive criticism at any time to the MSW Field Education Coordinator. Committee functions include: a. review and comment on the field education curriculum; b. review and comment on the field education policies and procedures; c. review and comment on the field evaluation criteria including evaluation of student performance, curriculum effectiveness, and placement sites; d. assist faculty in developing field instructor orientation and training; e. help develop practicum resources statewide; and MSW Field Manual: 24 f. assure that the program adequately prepares its students to work in Alaska and other places with culturally and ethnically diverse populations by representing the special needs of those populations to the program. Dates for regularly scheduled meetings are established annually at the beginning of the academic year and are published in the School calendar. Interested students and field instructors are encouraged to apply to serve on this board by submitting a letter of interest to the Chair, Field Education Advisory Committee. 2. Students. The students evaluate the seminar, seminar faculty leader, and field education program using the university’s course evaluation form for the seminar and a School form for the field education program specific evaluation. 3. Field Instructors. Field Instructors are asked to evaluate the placement process, orientation, Manual, performance of the faculty liaison, the readiness of students to enter field education at their respective level, the quality of the support provided by the program, and recommendations for improving the quality of the program. SYLLABUS The practicum course syllabus describes the educational purpose and objectives for the course. It also details major student assignments, requirements, timelines, and the grading process that will be applicable. Students, field instructors, agency representatives, and faculty liaisons should review the syllabus at the beginning of each semester. Students are expected to provide field instructors and agency representatives with copies of the course syllabus as soon as possible after the start of the semester. Field placement personnel should contact the faculty liaison or seminar instructor if there are questions concerning any aspect of the syllabus. SAFETY AND RISK MANAGEMENT General Students should recognize that field placement, as any workplace, might involve exposure to potential risks and hazards. In addition to documented risks from disgruntled employees and clients, many agencies serve clients with histories of assaultive behavior or employ modes of intervention such as home visits in which security may be significantly less than traditional office based services. The agency representative should describe any known risks or potential hazards to the student in advance. No student should knowingly expose himself or herself to bodily injury or harm and no field instructor or agency representative should assign a student to a function where such risk is present historically without special training specific to the risk and taking all reasonable precautions a prudent social worker would take in the situation. Exposure of students to known risks should be done only if there is no other way to accomplish an educational objective. Students should be permitted to decline any assignment exposing them to excessive risk without prejudice. MSW Field Manual: 25 Students are expected to take reasonable precautions for their own safety. This includes parking vehicles in safe areas, avoiding being the only person in an office after hours without adequate security, avoiding being isolated with clients known to be violent, and leaving the site of a home visit immediately on discovering that drugs or alcohol are in use. Liability and Injury Insurance It is a policy of the University of Alaska Anchorage, School of Social Work to provide professional malpractice insurance for students. This insurance is contingent on students operating within agency and university requirements for the practicum. It should be noted that this insurance is limited to the academic school term (fall, spring) in which the student is enrolled in the course. Further information on coverage can be secured from the University of Alaska Anchorage, School of Social Work. Agencies requiring proof of insurance should contact the School. Students may also wish to determine if their field placement activities are covered by the liability and worker’s compensation insurance of the placement organization. Transporting Clients and Flying in Small Aircraft Students may not transport clients in agency or personal vehicles. Any exception to this requires a specific amendment to the Affiliation Agreement and approval by University Counsel. From time to time it may be necessary to fly to remote villages in small aircraft to provide social services. Given the inherent risks, field instructors or agency representatives should disclose in advance whether this activity would be required of a student accepting the placement. If s/he accepts the assignment, the student should be prepared for an emergency with adequate clothing, survival gear, food, and water. Job Site Risks and Hazards Agency representatives are expected to fully disclose any known or suspected risks to the student at the field site as part of the pre-placement selection process. Students are expected to review and become familiar with the agency’s policies and procedures for identifying and dealing with job site hazards, violent clients, and other emergencies. Particular attention should be paid in procedures related to violent clients in both office and home visit settings. Students, agency representatives, and field instructors should assure that students are trained to deal with potential risks of their placement as early as possible in the placement. MSW Field Manual: 26 Bloodborne Pathogens If the student is at risk of infection by bloodborne pathogens (e.g., HIV, Hepatitis B), s/he must be provided training involving recognition of the risks and procedures to minimize risk of infection. Students placed in residential facilities, hospitals, or agencies dealing with high-risk populations should be particularly sensitive to this potential risk. After education and training, the student may wish to consider immunization against Hepatitis B. Immunization may be available at the agency, Municipality of Anchorage Department of Public Health, or the UAA Health Center. The student should be prepared to pay for any part of the cost not covered by his or her health insurance. Tuberculosis Given the increasing prevalence of TB, students anticipating placement in a setting serving client populations with higher than normal risk for TB should be tested prior to starting the placement. This is usually done by a simple skin test at low cost. Some agencies may require this testing. DISABILITY ACCOMMODATION Students with disabilities who need reasonable accommodations in practicum placements must make these requests known in advance to the MSW Field Education Coordinator as well as UAA Disability Support Services. UAA Disability Services will recommend appropriate accommodations. MSW Field Manual: 27 MSW Field Manual: 28 Appendix A: Forms Organization Profile Field Instructor Application Affiliation Agreement MSW Field Education Application – Foundation Year MSW Field Education Application – Concentration Year/Advanced Placement Agency Placement Decision Form Student Placement Decision Form Student Statement of Understanding MSW Learning Contract Instructions MSW Learning Contract Format Field Education Time Sheet MSW Field Education Site Visit Report Professional Communications Rating Form Field Instructor Evaluation of MSW Student’s Performance – Fall Semester Field Instructor Evaluation of MSW Student’s Performance – Spring Semester MSW Student Self-Assessment of Performance – Fall Semester MSW Student Self-Assessment of Performance – Spring Semester Mid-Semester Report Agency Evaluation of MSW Field Education Program MSW Student Evaluation of MSW Field Education Program Agency Overview by MSW Student MSW Field Manual Appendix A: 1 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Organization Profile This form must be completed if your organization is interested in hosting a social work student. This form can now be completed in Microsoft Word and submitted by email! If this is a hard copy and you prefer a digital version, please email Jen Ireland. Complete form and return to: Or mail to: jen@uaa.alaska.edu Fax #: (907) 786-6912 Phone (907) 786-6910 UAA School of Social Work Gordon Hartlieb Hall, #106 3211 Providence Drive Anchorage, Alaska 99508 Agency: Contact Person: Title: Phone: Fax: E-Mail: Address: Person completing this form, if not the contact person listed above: Agency website address: Check as Applicable: YES, we are interested in hosting one or more social work field students next year. NO, we will not be hosting a student next year. Please consider us again in future years. Please indicate how your agency would be best categorized (check all that apply): Aging Services Advocacy Care coordination Residential Protective Services Child Welfare Child protective services Family Wellness Program Development Policy Development State govt. services Municipal services Other-Please Specify: Mental Health Community Based Youth Adult Mental Health In-Patient Youth Adult Acute Care Substance Abuse Out-Patient Youth Adult Substance Abuse/ Residential treatment Youth Adult Tribal services Faith based services Advocacy Community organizing Criminal Justice Courts Youth corrections Institutional Community based Adult corrections Institutional Community based Health Care Preventative Public health Child/maternal health Medical social work Hospital social work Education Early Childhood School based service Housing Shelters Public Assistance Disability services Social Workers Available to Supervise Students: Please identify the social workers (BSW, MSW, DSW, PhD) employed by your agency who are available and interested in providing supervision to social work practicum students placed in your organization. Name Degree Years Experience 2014-2015 Academic Year A 01 org profile Page 1 of 2 Organization Profile Appendix A: Form #1 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program If no professional social workers are available, is your agency willing to sign an agreement with a volunteer professional social worker outside your organization to supervise the student(s), in addition to on-site supervision provided by your staff? YES NO Comments: Learning Opportunities: Social work field education helps prepare the student for professional social work practice. Describe the professional level learning opportunities your organization can offer a student learner. This would include a description of each agency or program/service the student could be a part of, including a “job description” listing activities that he or she would perform. Also identify the Field Instructor or Supervisor. Requirements: Identify any established agency requirements or procedures required of field students. (Examples: use of a car, work hours, mandatory staff meeting times, security/background/driving checks, expected knowledge/past experience, etc.) Considerations: Identify any unique risks or factors a student might encounter during field education with your agency (Examples: aggressive/assaultive clients, exposure to communicable diseases, travel in small aircraft, home visits in high risk areas, etc.) 2014-2015 Academic Year A 01 org profile Page 2 of 2 Organization Profile Appendix A: Form #1 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Agency Representative Application Thank you for your interest in serving as an Agency Representative for the UAA School of Social Work. Please complete this form and return it to our office by fax, email, or mail. If you have any questions regarding this form, please feel free to call Jen Ireland at 786-6910 or email her at jen@uaa.alaska.edu. Name: Practicum student: Employer: Agency address, including city and zip code: Agency’s physical address: Preferred mailing address, including city and zip code: Work phone: Fax: Email: Other contact information (optional): Best times/method to reach you: I give permission to the UAA School of Social Work to use photos of me or to list my name on the school’s website, in the annual newsletter, in department printed material that would reference my participation in the field education program, and/or share my professional contact information. Accept _____ Deny _____ Signature___________________________________ 2014-2015 Academic Year A 02 AR App Date_________________________ Page 1 of 1 Agency Representative Application Appendix A: Form #2 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Agency Supervisor Application Thank you for your interest in serving as an Agency Representative for the UAA School of Social Work. Please complete this form and return it to our office by fax, email, or mail. If you have any questions regarding this form, please feel free to call Jen Ireland at 786-6910 or email her at jen@uaa.alaska.edu. Name: Practicum student: Employer: Agency address, including city and zip code: Agency’s physical address: Preferred mailing address, including city and zip code: Work phone: Fax: Email: Other contact information (optional): Best times/method to reach you: I give permission to the UAA School of Social Work to use photos of me or to list my name on the school’s website, in the annual newsletter, in department printed material that would reference my participation in the field education program, and/or share my professional contact information. Accept _____ Deny _____ Signature___________________________________ 2014-2015 Academic Year A 03 AS App Date_________________________ Page 1 of 1 Agency Supervisor Application Appendix A: Form #3 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Field Instructor Application Thank you for your interest in serving as an Agency Representative for the UAA School of Social Work. The Council on Social Work Education (CSWE) requires us to have a current resume and signature on file for any individual working with a student during their Field Education. Please complete this form, attach a current resume, and return them to our office by fax, email, or in the provided postage paid addressed envelope. If you have any questions regarding this form, please feel free to call Jen Ireland at 786-6910 or email her at jen@uaa.alaska.edu. Name: Practicum student name: Employer: Agency address, including city and zip code: Agency’s physical address: Preferred mailing address, including city and zip code: Work phone: Fax: Email: Other contact information (optional): Best times/method to reach you: If not indicated on attached resume please list when and where you attended school and the degrees earned: Please note the number of years that you have been working as a social worker: In signing this Field Instructor Application, I acknowledge that I am able to provide each student intern with at least one hour individual supervision each week during the semester. In addition, I attest that I have no history of, or charges pending before any state licensing board, violations of the NASW Code of Ethics nor have been convicted of, or have charges pending, a felony or misdemeanor criminal violation other than a moving violation of the motor vehicle code. Signature____________________________________ Date _________________________ I give permission to the UAA School of Social Work to use photos of me or to list my name on the school’s website, in the annual newsletter, in department printed material that would reference my participation in the field education program, and/or share my professional contact information. Accept _____ Deny _____ Signature___________________________________ 2014-2015 Academic Year A 04 FI App Date_________________________ Page 1 of 1 Field Instructor Application Appendix A: Form #4 AFFILIATION AGREEMENT SCHOOL OF SOCIAL WORK UNIVERSITY OF ALASKA ANCHORAGE ______________________________________ (hereinafter the Affiliate) agrees to permit the University of Alaska Anchorage (hereinafter UAA) to place students properly enrolled in UAA’s School of Social Work Field Education Program in its facility for a practicum experience subject to the following provisions: [Agency/Organization A. Name] UAA RESPONSIBILITIES 1. UAA will conduct its program in conformity with all applicable state and federal laws and regulations and in keeping with the National Association of Social Workers’ Code of Ethics for the social work profession. 2. UAA will establish field education sites and coordinate the process of placing, monitoring, and evaluating students accepted into its Field Education Program. 3. UAA will ensure that the Affiliate is provided adequate opportunity to interview and determine the appropriateness of interested students before any student is assigned to the Affiliate. 4. UAA will orient field education students and personnel who serve in the capacity of field instructors and agency representatives to field education requirements, policies, and procedures prior to the beginning of any student field work. 5. UAA will require social work students and field instructors to abide by all applicable state and federal laws and regulations, by the National Association of Social Workers’ Code of Ethics, and by the rules of conduct and dress and other reasonable regulations of the Affiliate, including Affiliate policies, practices, and procedures related to confidentiality and client rights. 6. Upon Affiliate request, UAA will cooperate with Affiliate in informing students of any need to procure and/or show proof of prior experience, professional liability insurance, immunizations, and/or background check information. 7. UAA will designate a faculty representative of the School of Social Work to serve as a Faculty Liaison between UAA and the Affiliate, reviewing each student’s progress toward accomplishing course objectives and soliciting the assistance of the Affiliate in evaluating each student’s progress. UAA will require Faculty Liaisons to make a minimum of one site visit to the Affiliate each semester. 8. UAA will give a reasonable degree of care to the supplies, equipment, program materials, and other property owned by the Affiliate and used by field education students. Page 1 of 4 9. UAA will provide malpractice insurance for the field education student for the academic year of field education course enrollment. Field education students are responsible for their own medical expenses. B. AFFILIATE RESPONSIBILITIES 1. Affiliate will accept student(s) for placement recognizing the need for 224 - 300 hours per semester, depending on the academic level of the student and will provide learning opportunities essential to satisfying the goals and objectives established by the UAA Field Education Program as communicated to the Affiliate in the UAA orientation. 2. Affiliate will designate a member of the Affiliate staff to be known as the Agency Representative or Supervisor to represent the Affiliate in its dealing with UAA and its students. 3. Family Educational Rights and Privacy Act. Personally identifiable information from students’ education records, including background check information, shall be disclosed only in accordance with the Family Educational Rights and Privacy Act (FERPA). Affiliate and its officers, employees and agents may use information from education records only for the purposes for which the disclosure was made. Affiliate shall not disclose information from education records to any other party without first having received written consent of the student and having obtained assurances that the other party will fully comply with the provisions of the Family Educational Rights and Privacy Act and that no further disclosure by such party shall be permitted. Educational records will be labeled as such when School provides them to Affiliate. 4. Affiliate will designate a member of its staff or enter into an agreement with a person who meets criteria established for a Field Instructor by the Council on Social Work Education and who is acceptable to UAA to provide supervision of the student’s learning activities in the practicum. 5. Affiliate will agree that Affiliate staff that work with field education students become familiar with and adhere to the policies, procedures, roles, and responsibilities as outlined in the UAA Orientation and as applicable to the academic level of the student assigned to the Affiliate. 6. Affiliate will retain all authority regarding all services to clients and other consumers of Affiliate services. 7. Affiliate will provide reasonable opportunity for the Faculty Liaison to become oriented to the Affiliate as necessary to facilitate coordination between UAA and the Affiliate regarding the student’s educational experiences. Page 2 of 4 8. Affiliate will provide Affiliate orientation as well as adequate supervision and operational support for the student in the performance of duties as spelled out in the student’s written Learning Contract. 9. Affiliate will provide release time necessary for the Field Instructor, if employed by the Affiliate, to offer the student a minimum of one hour per week of supervision. 10. Affiliate will provide reasonable and adequate support for the student during the placement, including, but not limited to, a work space, use of a telephone as required, writing materials and other office supplies necessary for Affiliate report writing and activity documentation. The Affiliate is not responsible for housing, transportation to the placement site, or usual living costs for the student. C. 11. Affiliate will prohibit the student from transporting clients. 12. Affiliate will participate in the student and placement evaluation process as required by UAA. 13. Student will not be considered an employee of Affiliate, and Affiliate agrees: a. To not promise any student a job prior to the completion of the work-based learning experience. b. To not pay wages or other compensation for work done during the work-based learning experience. c. To not displace any employee as a result of the placement of a student at the worksite. d. To maintain adequate staff so that students are not expected, except in emergency situations, to meet Affiliate’s service demands. GENERAL PROVISIONS 1. There will be no monetary reimbursement from either party to the other for the mutual benefits received under this agreement, nor will any student be reimbursed for services performed incidental to this agreement. 2. This agreement shall become effective on the date it is signed and shall remain in effect for a period of three (3) years from that date. 3. This agreement may be terminated by either party by providing written notice to the other party at least 30 days prior to the date of proposed termination. Page 3 of 4 The parties, by and through their duly authorized representative, indicate their willingness to be bound by the foregoing provisions by affixing their respective signatures below: Affiliate University of Alaska, Anchorage, Alaska Signature Signature Sandra Culver Name Name Associate Vice Chancellor, Financial Services University of Alaska Anchorage Title Title Date Agency Page 4 of 4 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program MSW Field Education Application Foundation Year Complete form and return to: Or mail to: jen@uaa.alaska.edu Fax #: (907) 786-6912 Phone (907) 786-6910 UAA School of Social Work Gordon Hartlieb Hall, #106 3211 Providence Drive Anchorage, Alaska 99508 Please note that Page 6 must be signed by hand for this application to be processed. Date: Name: UAA ID #: Full Address: Telephone: Home: Office: Other: (UAA) E-mail: Best Time of Day / Means to Reach You: Prior Field Placement Experience: (if applicable) Indicate Site & Year BSW: Did you have an off-site field instructor? Yes No Other (e.g. Human Services) Please Rank Your Interest in the Following Learning Experiences: Check All That Apply – “X” the dark boxes Clinical Field Placement: Individual Families Group Community Children (Birth to 12) Adolescents Adults Elders Macro Field Placement: Administrative Program Planning 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Community Organizing & Development Research & Evaluation Page 1 of 6 Advocacy Policy Development MSW Field App / Foundation Yr Appendix A / Form #6 Identify Types of Settings and/or Client Groups You are Interested in Learning About and Why You are Interested in Each of These Settings/ Client Groups: 1. 2. 3. 4. 5. List Relevant Employment/Volunteer Experiences You Have Had in the Past 10 Years: Please Include the Agency, Title/Role, Dates & Extent of Services and Areas of Involvement 1. 2. 3. 4. 5. C h e c k H e r e i f R es um e o r A d d i t i o nal I nf o rm a t i o n i s At t a c he d Potential Conflict of Interest: Please identify any agency that you have an existing or prior relationship with as an employee, volunteer, or client in the past 5 years. What are Your Expectations from a Field Placement? 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Page 2 of 6 MSW Field App / Foundation Yr Appendix A / Form #6 Identify 3 – 5 Strengths, Resources or Experiences You Bring to Your Field Experience: 1. 2. 3. 4. 5. Describe Previous Experiences With Supervision (Work Or Placement): If you have not had experience with supervision what type would you be looking for? What was effective (worked or you liked) about the experiences? What was not effective (did not work or you didn’t like) about the experiences? What level of structure or guidance do you need from your supervisor? Identify Situations or Client Groups that might Create a Value Conflict or Cause You to Lose Your Professional Objectivity: 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Page 3 of 6 MSW Field App / Foundation Yr Appendix A / Form #6 Factors In Considering A Field Placement: Rank Order Your Top 5 Considerations– MARK the dark boxes Learning Opportunities Available Expertise of the Field Instructor Area of Practice/Specialty Offered Client Population(s) Served Philosophy of Agency Degree of Challenge in Learning Interaction with other Disciplines Hours/Schedule Available Nature of Social Work Role in Agency Potential for Employment Continued next page 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Page 4 of 6 MSW Field App / Foundation Yr Appendix A / Form #6 AREAS FOR CONSIDERATION IN SELECTING A FIELD PLACEMENT In identifying the best learning opportunity and setting for your field placement, indicate here any preferences you may have. Remember, choosing a selection does not guarantee it will be available. Please Check All That Apply Field Instructor & Supervision Setting: On-Site Field Instructor Off-Site Field Instructor Group Supervision Agency Characteristics: Public Small Community Agency Non-Profit Private Large Organization (25+ Employees) Interdisciplinary Team Involvement: Very Important Somewhat Important Not Important Work Setting: Prefer Own Desk/Work Area Willing to Share Work Space Transportation & Travel: Have a Valid Driver’s License Willing to Make Home Visits Set Hours Flexible Have Access to a Vehicle Daily Willing to Travel Beyond Agency, As Needed Available Evenings/Weekends Identify On The Continuum Your Ideal Working Environment: (X Marks the Spot!) Independent Work ◄ ► Collaboration Structured Activity ◄ ► Flexibility Predictability ◄ ► Always Changing (Limited) Client Contact ◄ ► (Daily) Client Cont. Steady Pace ◄ ► Ever Changing Pace One Activity at a Time ◄ ► Multiple Projects Close Supervision ◄ ► Self-Directed Activity Accommodations Needed: (Such as Adaptive Technology, Health Concerns, Language) 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Page 5 of 6 MSW Field App / Foundation Yr Appendix A / Form #6 COMPLETION OF THESE QUESTIONS and YOUR SIGNATURE ARE REQUIRED FOR FIELD PLACEMENT Note: Agencies may require a criminal background check and driver’s license verification. Do You Anticipate Being Employed or Volunteering During the Next Academic Year? NO YES If Yes, Where? # of Hours & Time(s) Per Week? Criminal History: Have you ever been adjudicated or convicted of a violation of ANY local, state, federal, Canadian, or international law (other than non-moving motor vehicle violations)? NO YES If Yes, Please provide details. Substance Abuse & Addiction: Are you presently excessively using alcohol, narcotics, barbiturates or any other habit-forming drugs, or abusing prescription medications? NO YES If Yes, Please provide details: Driver’s License: Has your Driver’s License EVER been suspended or revoked at any time? NO YES If Yes, Please provide details: Professional License: Have you EVER had a professional license suspended or revoked? NO YES If Yes, Please provide details: Termination / Resignation: Have you EVER been formally disciplined and/or terminated from a position or resigned in lieu of formal discipline including termination for behavior involving or affecting a client of the organization? NO YES If Yes, Please provide details: Federal Debarment: Are you listed on the Federal government debarment list? NO YES If Yes, Please provide details: Sex Offender Registration: Are you required to register as a sex offender in Alaska or any other jurisdiction? NO YES If Yes, Please provide details: CERTIFICATION and RELEASE OF INFORMATION: I have read and do hereby certify that the information contained herein is correct and that I meet the eligibility criteria for admission to field education. Student Signature Date FERPA Release for Practicum Student name: _______________________________________________ Student ID number: ____________________ I give permission for the University of Alaska to release my educational records, including my criminal background check, immunization records, first aid/CPR certification and any other personally identifiable information to any facility where I may participate or am participating in a practicum course. The purpose of this release is to convey information relative to my participation in practicum course(s). I understand that under the Family Education and Privacy Rights Act, 20 USC 1232g I have the right not to consent to the release of my education records. This consent shall remain in effect until revoked by me, in writing, and delivered to the UAA School of Social Work, but any such revocation shall not affect disclosures made prior to receipt of my written consent. Student Signature 2014-2015 Academic Year A 06 Stdt Field App 1 - plain Date Page 6 of 6 MSW Field App / Foundation Yr Appendix A / Form #6 Page 1 of 6 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program MSW Field Education Application Concentration Year/Advanced Placement Complete form and return to: Or mail to: jen@uaa.alaska.edu Fax #: (907) 786-6912 Phone (907) 786-6910 UAA School of Social Work Gordon Hartlieb Hall, #106 3211 Providence Drive Anchorage, Alaska 99508 Please note that Page 6 must be signed by hand for this application to be processed. Date: Name: Student ID: Full Address: Telephone: Home: Office: Other: (UAA) E-mail: Best Time of Day / Means to Reach You: MSW Program Standing: Check One 2nd Year / Concentration Advanced Standing Prior Field Placement Experience: Indicate Site & Year BSW: MSW: Did you have an off-site field instructor? Yes No Please Rank Your Interest in the Following Learning Experiences: Check All That Apply Clinical Field Placement: Individual Families Group Community Children (Birth to 12) Adolescents Adults Elders Macro Field Placement: Administrative Community Organizing & Development Advocacy Program Planning Research & Evaluation Policy Development 2014-2015Academic Year A 07 Stdt Field App2 MSW Field App / Concentration Yr Appendix A / Form #7 Page 2 of 6 Block Field Placement Under special circumstances a block placement during the Spring semester of the Concentration year may be approved. See MSW Field Manual. YES Identify Types of Settings and/or Client Groups You are Interested in Learning About and Why You are Interested in Each of These Settings/Client Groups: 1. 2. 3. 4. 5. List Relevant Employment/Volunteer Experiences You Have Had in the Past 10 Years: Please Include the Agency, Title/Role, Dates & Extent of Services and Areas of Involvement 1. 2. 3. 4. 5. Check Here if Resume or Additional Information is Attached Potential Conflict of Interest: Please identify any agency that you have an existing or prior relationship with as an employee, volunteer, or client in the past 5 years. What are Your Expectations from a Field Placement? 2014-2015Academic Year A 07 Stdt Field App2 MSW Field App / Concentration Yr Appendix A / Form #7 Page 3 of 6 From the Self-Assessment of Last Year’s Placement (or previous placements/work experience) what are Some Skill and Knowledge Areas You Feel Need to be Addressed in this Year’s Placement? Identify 3 – 5 Strengths, Resources, or Experiences You Bring to Your Field Experience: 1. 2. 3. 4. 5. What Contributed to Positive AND Negative Aspects of Previous Placements? Please Explain: Describe Previous Experiences with Supervision (Work and/or Placements): What was effective (worked or you liked) about the experiences? What was not effective (did not work or you didn’t like) about the experiences? What level of structure or guidance do you need from your supervisor? 2014-2015Academic Year A 07 Stdt Field App2 MSW Field App / Concentration Yr Appendix A / Form #7 Page 4 of 6 Identify 3 – 5 Insights You Have Gained About Yourself in Your Supervision Experience: 1. 2. 3. 4. 5. Identify Situations or Client Groups That Might Create a Value Conflict or Cause You to Lose Your Professional Objectivity: Factors In Considering A Field Placement: Rank Order Your Top 5 Considerations MARK the dark boxes Learning Opportunities Available Expertise of the Field Instructor Area of Practice/Specialty Offered Client Population(s) Served Philosophy of Agency Degree of Challenge in Learning Interaction with other Disciplines Hours/Schedule Available Nature of Social Work Role in Agency Potential for Employment 2014-2015Academic Year A 07 Stdt Field App2 MSW Field App / Concentration Yr Appendix A / Form #7 Page 5 of 6 AREAS FOR CONSIDERATION IN SELECTING A FIELD PLACEMENT In identifying the best learning opportunity and setting for your field placement, indicate here any preferences you may have. Remember, choosing a selection does not guarantee it will be available. Please Check All That Apply Field Instructor & Supervision Setting: On-Site Field Instructor Off-Site Field Instructor Group Supervision Agency Characteristics: Public Private Small Community Agency Large Organization (25+ Employees) Non-Profit Interdisciplinary Team Involvement: Very Important Somewhat Important Not Important Work Setting: Prefer Own Desk/Work Area Willing to Share Work Space Transportation & Travel: Have a Valid Driver’s License Willing to Make Home Visits Have Access to a Vehicle Daily Willing to Travel Beyond Agency, As Needed Placement Schedule: Set Hours Flexible Available Evenings/Weekends Identify On The Continuum Your Ideal Working Environment: (X Marks the Spot!) Independent Work ◄ ► Collaboration Structured Activity ◄ ► Flexibility Predictability ◄ ► Always Changing (Limited) Client Contact ◄ ► (Daily) Client Cont. Steady Pace ◄ ► Ever Changing Pace One Activity at a Time ◄ ► Multiple Projects Close Supervision ◄ ► Self-Directed Activity Accommodations Needed: (Such as Adaptive Technology, Health Concerns, Language) 2014-2015Academic Year A 07 Stdt Field App2 MSW Field App / Concentration Yr Appendix A / Form #7 Page 6 of 6 COMPLETION OF THESE QUESTIONS and YOUR SIGNATURE ARE REQUIRED FOR FIELD PLACEMENT Note: Agencies may require a criminal background check and driver’s license verification. Do You Anticipate Being Employed or Volunteering During the Next Academic Year? NO YES If Yes, Where? # of Hours & Time(s) Per Week? Criminal History: Have you ever been adjudicated or convicted of a violation of ANY local, state, federal, Canadian, or international law (other than non-moving motor vehicle violations)? NO YES If Yes, Please provide details. Substance Abuse & Addiction: Are you presently excessively using alcohol, narcotics, barbiturates or any other habit-forming drugs, or abusing prescription medications? NO YES If Yes, Please provide details: Driver’s License: Has your Driver’s License EVER been suspended or revoked at any time? NO YES If Yes, Please provide details: Professional License: Have you EVER had a professional license suspended or revoked? NO YES If Yes, Please provide details: Termination / Resignation: Have you EVER been formally disciplined and/or terminated from a position or resigned in lieu of formal discipline including termination for behavior involving or affecting a client of the organization? NO YES If Yes, Please provide details: Federal Debarment: Are you listed on the Federal government debarment list? NO YES If Yes, Please provide details: Sex Offender Registration: Are you required to register as a sex offender in Alaska or any other jurisdiction? NO YES If Yes, Please provide details: CERTIFICATION and RELEASE OF INFORMATION: I have read and do hereby certify that the information contained herein is correct and that I meet the eligibility criteria for admission to field education. Student Signature Date FERPA Release for Practicum Student name: ________________________________________ Student ID number: ____________ I give permission for the University of Alaska to release my education records, including my criminal background check, immunization records, first aid/CPR certification and any other personally identifiable information to any facility where I may participate or am participating in a practicum course. The purpose of this release is to convey information relative to my participation in practicum course(s). I understand that under the Family Education and Privacy Act, 20 USC 1232g I have the right not to consent to the release of my education records. This consent shall remain in effect until revoked, in writing, and delivered to the UAA School of Social Work, but any such revocation shall not affect disclosures made prior to receipt of my written revocation. Student Signature 2014-2015Academic Year A 07 Stdt Field App2 Date MSW Field App / Concentration Yr Appendix A / Form #7 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Agency Placement Decision Form To Be Completed by the Agency at the Interview & Returned to the MSW Field Coordinator Agency: Agency contact name, phone, and email: Student name: Referral date: MSW Field Education Coordinator Initials: Areas Discussed in Interview: Date of Interview: Classroom background, prior field placements, volunteer and work experience Career interests and professional goals Learning needs of the student (strengths & weaknesses) Agency-specific hours / days / meetings when the student would want to be present Special agency requirements, as applicable (certification, insurance coverage, prescreening requirements: immunizations, TB, drug screening, background checks, finger printing, driver's license checks, etc) Other (please specify) Comments: Decision: Accepted for placement, pending confirmation from Field Education Coordinator Eligible for Placement, pending agency decision & Coordinator approval (For Agency Use Only: Priority 1 Priority 2 Priority 3) Not recommended for placement at this time Request additional consultation with the Field Education Coordinator Comments (optional): Factors influencing practicum placement decision Signature of Field Instructor or Agency Representative: ___________________________________ Name: Phone: Date: Please return to: MSW Field Education Coordinator, UAA School of Social Work Phone: (907) 7 8 6 - 6 9 0 9 Mail: 3211 Providence Drive, GHH #106, Anchorage, Alaska 99508 Fax: (907) 7 8 6 - 6 9 1 2 Email: eykopacz@uaa.alaska.edu 2014-2015 Academic Year A 08 Placement Dec Agency Page 1 of 1 Agency Placement Decision Form Appendix A: Forms #8 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Student Placement Decision Form To Be Completed by the Student at the Interview & Returned to the MSW Field Coordinator Agency: Agency contact: Agency contact email & phone number: Student name: Referral date: MSW Field Education Coordinator Initials: Areas Discussed in Interview: Date of Interview: Classroom background, prior field placements, volunteer and work experience Career interests and professional goals Learning needs of the student (strengths & weaknesses) Agency-specific hours / days / meetings when the student would want to be present Special agency requirements, as applicable (certification, insurance coverage, prescreening requirements: immunizations, TB, drug screening, background checks, finger printing, driver's license checks, etc) Other (please specify) Comments: Decision: Comments: YES, Interested in practicum placement, pending agency confirmation NO, Not interested in practicum placement at this time (See comments) Request additional consultation with MSW Field Education Coordinator Factors influencing practicum placement decision (Continue on another sheet, if needed) Signature of Student: ________________________________________________________________ Name: Phone: Date: Please return to: MSW Field Education Coordinator, UAA School of Social Work Phone: (907) 7 8 6 - 6 9 1 0 Mail: 3211 Providence Drive, GHH #106, Anchorage, Alaska 99508 2014-2015 Academic Year A 09 Placement Dec Student Page 1 of 1 Fax: (907) 7 8 6 - 6 9 1 2 Student Placement Decision Form Appendix A: Forms #9 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Student Statement of Understanding Prior to beginning field instruction, all students are expected to know the contents of the Social Work Field Education Manual. Following participation in the Student Field Education Orientation, read and sign the following: I have read and understand the contents of the Master of Social Work Field Education Manual: 1. Mission and Educational Purpose of the Social Work Program 2. Placement options and the process for securing a field placement 3. Rules and Expectations regarding Placement 4. The integration of field with course work 5. Required hours, time sheets, and attendance 6. The evaluation and grading process 7. The differences between first and second year field expectations and expected outcomes 8. How to write a learning contract 9. The roles and responsibilities of the Field Education Office, the Faculty Field Liaison, the Field Instructor and Agency Supervisor 10. Special situations: problem solving difficult situations, criteria and procedures for termination and/or change of practicum grievance procedures 11. NASW Code of Ethics 12. Risk management Signature:___________________________________________Date:___________________ Print name:__________________________________________ You will be eligible for field instruction after this document is signed and returned to your Faculty Liaison. 2014-2015 Academic Year A 10 Stdnt Stmt Undrstdg Page 1 of 1 Student Placement Decision Form Appendix A: Forms #10 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program MSW Learning Contract Instructions The Learning Contract is a written document outlining the terms and learning goals for the practicum. It provides a means of looking at the accomplishments of the student and structuring the placement experience. The student has the primary responsibility for the development of a Learning Contract. The other parties should be available to advise and assist. The following items refer to specific parts of the Learning Contract. 2. “Semester/Term” refers to the academic periods that will be included in this contract. For Example, Fall Semester 2014 or Spring Term 2015. 4. “Agency Representative” is an agency employee who will represent the agency in the field placement process. The Agency Representative may be the Field Instructor in your agency. 5. “Title” refers to the position title of the Agency Representative in his or her agency. In some agencies, the designated Agency Representative and Field Instructor are the same person. When there is an Outside Field Instructor, an Agency Representative must be listed. 6. “Field Instructor.” If the Agency Representative and the Field Instructor are the same person, write “Same.” An Outside Field Instructor would be identified here. 7. “Phone (F.I.)” refers to the daytime phone number of the Field Instructor. 8. “Faculty Liaison” is the name of the UAA faculty member who represents the program for this placement. In most cases, this is your Seminar Instructor. 9. “Phone” refers to the daytime telephone number of the Faculty Liaison. 10. “Weekly Schedule for Practicum Hours” refers to your initial practicum schedule. Schedules must be consistent with the criteria described in the MSW Field Education Manual. Schedules may need to be changed as needed to further the educational objectives of the Program. Permanent changes must be in writing and document the consent of all parties involved (Field Instructor, Agency Representative, Faculty Liaison, and Student). 11. “Total Hours.” The total number of hours to be completed for the term of the Learning Contract should be indicated in the appropriate space. The dates marking the beginning and end of the term of the Learning Contract are to be indicated in the appropriate place. The term of the Learning Contract may not begin earlier than the first day of the academic semester nor end later than the last day of classes of the last semester covered by this Contract. Hours may not be scheduled during university vacation weeks or during the period between semesters without the prior consent of the Faculty Liaison. Normally consent will be granted only when necessary for purposes of continuity of client care or extreme extenuating circumstances. 2014-2015 Academic Year A 11 lc instr Page 1 of 3 MSW Learning Contract Instructions Appendix A: Forms #11 Please refer to the MSW Field Education Manual policy addressing eligible hours and activity between terms. The emphasis of the MSW practicum experience is learning by doing. Consequently, in-service education activities cannot account for more than 5% of practicum hours. Weekly supervision with the field instructor, agency orientation, as well as client and agency business oriented staff meetings are not considered in-service education for the purposes of this Learning Contract. Students are expected to engage in independent reading and other learning activities associated with their work at the agency. These activities are not counted as part of the total practicum hours. Please refer to the MSW Field Education Manual policy addressing eligible hours and activities. 12. “Supervisory Meetings.” The expectation and standard is for the student to receive a minimum one hour of individual supervision by a qualified social worker each week. In the absence of the Field Instructor, a qualified designee must be arranged. Under rare extenuating circumstances, educationally equivalent alternatives to supervision will be considered and require approval by the MSW Field Education Coordinator. 13. “Learning Goals and Objectives.” The overall goals, objectives, and the expected outcomes for the practicum are specified in this section. For the purposes of the Learning Contract, Goals may be considered significant professional attributes which the student is striving toward, yet are not necessarily attainable during the periods of the Learning Contract. For example, a goal might be “competency in the use of individual and group therapies to change behavior.” This is a goal because it provides direction for the student’s learning. Objectives describe concrete, measurable steps related to reaching a particular goal. Objectives must be stated in concrete terms which specify who is responsible, exactly what is to be accomplished, by what time (when), and how the accomplishment of this objective will be determined. Every aspect of a stated objective must be “objective,” implying by definition the possibility that another party could observe the activity and agree it was accomplished. If the parties include the MSW student and field instructor, the manner in which the objective is defined and evaluated should be clear, concrete, and understood by both parties. This minimizes or eliminates any possibility the parties may disagree on whether the objective was accomplished. Subjective judgments should be minimized, preferably eliminated, when writing objectives. The student’s Learning Contract goals and objectives must address the required course outcomes. The student is instructed to become familiar with the MSW Field Education Outcomes by Course Sequence located in the MSW Field Education Manual Appendix. The MSW Field Orientation and seminar time at the start of each term will be devoted to further discussion of the required competencies and student performance standards. The number of objectives included in the Learning Contract need to be sufficient to meet all the goals of the practicum. The goals and objectives for the course are specified in the syllabus. It is unlikely that you will be able to meet these if your learning contract contains fewer goals and objectives. The exact number will depend on the student’s skill in writing goals and objectives. 2014-2015 Academic Year A 11 lc instr Page 2 of 3 MSW Learning Contract Instructions Appendix A: Forms #11 The student is responsible for providing the Field Instructor with a copy of the current syllabus as early after the start of the placement as possible. 14. “Terms and Conditions.” Any terms, conditions, understandings related to the student’s practicum and learning should be specified in this section. Agencies may add terms and conditions, as appropriate (e.g., “the student shall adhere to the agency’s code of conduct for employees at all times s/he is involved with agency business”). All parties must be in agreement with the terms and conditions stated, prior to signing the Learning Contract. 15. “Signatures.” The Learning Contract is not official or fully recognized until it is considered acceptable and signed by each party. The date of the last signature determines the date the Learning Contract is in effect. 16. “Distribution.” An original Learning Contract, signed (by all parties) must be given to the faculty liaison to place in the student file. Additional copies should be given to the Field Instructor, Agency Representative (if applicable), and placed in the Learning Portfolio. The student is responsible for assuring the Learning Contract is completed, signed, and distributed. 2014-2015 Academic Year A 11 lc instr Page 3 of 3 MSW Learning Contract Instructions Appendix A: Forms #11 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program MSW LEARNING CONTRACT FORMAT 1. 2. 3. 4. 5. 6. 7. 8. Student’s Name: Semester/Term: Placement Agency Name: Agency Representative (AR): Title: Field Instructor (FI): Phone (F.I.): Faculty Liaison: 9. Phone: 10. Weekly Schedule for Practicum Hours: 11. Total Hours. This practicum involves a total of * * hours to be completed between * * (specify date) and * * (specify date). Practicum hours must be scheduled relatively evenly each week throughout the academic term. No time should be scheduled during University holidays or semester breaks unless approved in advance by the Faculty Liaison and/or MSW Field Education Coordinator. 12. Supervisory Meetings. A weekly supervisory meeting between the student and the field instructor will be scheduled each * * (specify day) at * * (specify time). 13. Learning Goals and Objectives: Goal 1: Objective 1.1: Specify who is responsible Specify what will be accomplished Indicators (how accomplishment will be documented/measured) Timeline (objective to be accomplished within what time period) Work Plan (include if not apparent from description of objective - it describes action steps needed to accomplish objective) Objective 1.2: [follow same format as 1.1] Goal 2: Goal 3: [follow same format for goal #1 and objectives directed toward it] [follow same format for goal #1 and objectives directed toward it] [Continue listing goals and objective in this format, as necessary…] 2014-2015 Academic Year A 12 MSW lc form - plain Page 1 of 2 MSW Student Learning Contract Appendix A: Forms #10 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program 14. Terms and Conditions. a. No more than forty-eight (48) hours may be credited toward the MSW student’s total practicum time before a draft of this Learning Contract has been submitted. b. This Learning Contract may be revised with the consent of all parties. Revisions must be in writing and signed by the Field Instructor, Agency Representative (if not Field Instructor), Faculty Liaison, and student. An original is to be sent to School of Social Work in attention to the MSW Field Work Coordinator, with a second original given to the field placement agency. Copies for distribution are specified below. c. The parties agree to adhere to the established policies and procedures of the MSW Field Education Program. These are described in the MSW Field Education Manual. The MSW Field Education Coordinator may be contacted for updates and to address any questions that arise pertaining to policies and procedures related to the MSW practicum. d. The student shall not be employed by the agency during the term of this Contract. 15. Signatures. The parties acknowledge their understanding and consent to this Learning Contract with their signatures below. Student: Field Instructor: _______________________ _______ _______________________ _______ Signature Signature Date UAA Faculty Liaison: Date Agency Representative (if not Field Instructor): _______________________ _______ _______________________ _______ Signature Signature Date Date 16. Distribution. Originals ( 1 ) : Faculty Liaison for placement in UAA School of Social Work Student File Copies ( 3 ) : Field Instructor, Agency Representative (if applicable), Learning Portfolio 2014-2015 Academic Year A 12 MSW lc form - plain Page 2 of 2 MSW Student Learning Contract Appendix A: Forms #10 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Field Education Time Sheet Name: * Agency: * Week of: * Week # * Practicum Hours This Week: * Supervision Hour(s): * Total Practicum Hours This Term: * * Training This Week: * * Training Hours This Term: * * Please record your schedule of activities and submit signed Time Sheets to your Faculty Liaison weekly. KEEP A COPY FOR YOUR LEARNING PORTFOLIO. Time Monday Tuesday Wednesday Thursday Friday Weekend 7 AM 8 AM 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM 3 PM 4 PM 5 PM Evening Total Hours I certify that the hours recorded above are true and accurate: Student’s Signature: __________________________________________ Date: __________________ Agency Supervisor Signature: ___________________________________ Date: __________________ 2014-2015 Academic Year A 13 tmsht - plain Page 1 of 1 Field Education Timesheet Appendix A: Forms #13 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program MSW Field Education Site Visit Report Student: Student Present? YES NO Field Instructor: Faculty Liaison: Agency Representative (if present): Date: Time: Summary of Discussion (use back of page if necessary): Signatures of participants: Signature (Student) Signature (Faculty Liaison) Signature (Field Instructor) Signature (Agency Representative, if applicable) 2014-2015 Academic Year A 14 site visit - plain Page 1 of 1 MSW Field Education Site Visit Report Appendix A: Forms #14 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Professional Communications Rating Form Instruction to Students: Place your name on the top line. Distribute sufficient forms to insure at least five will be returned. Each respondent is to be given a stamped envelope addressed to your Faculty Liaison along with the form. Instructions to Respondents: The UAA MSW Program appreciates your taking the time to complete this form. The feedback you offer helps us evaluate the student’s communication skills. Your participation is voluntary. To complete this Rating Form, please fill in the information requested in numbers 1 through 4, then sign the form and mail it directly to the Faculty Liaison using the stamped, self-addressed envelope provided by the student. The Liaison may share the results of your completed form with the student unless you check the Do Not Disclose box below. 1. Student’s Name: 2. Date: 3. Rater’s professional relationship to student (please check the one which is most descriptive): Agency Staff Working Directly with Student Client Community Collaborator Other (Please describe:) Other Agency Staff Board of Directors / Advisory Member Volunteer 4. Rate each area of the MSW student’s functioning on the following performance scale. The standard for judging should be the behavior of other professionals performing a similar role. 1 = None of the time 2 = Some of the time 3 = Most of the time 4 = All of the time NB = No Basis For Rating/No Opportunity To Observe Area of Functioning Expresses thoughts with clarity and precision (not too verbose) Appears interested in what others have to say Tolerates disagreement Respectful toward all people Encourages others to express opinions Easy to talk with Follows through on commitments Acts and speaks in a professional manner Non-judgmental Thoughtfully considers what others are saying 5. This Rating Form may or 1 2 3 4 NB may not be disclosed to the student. (Please Specify One) Signature of Person Completing Rating Form Print/ Type Name 2014-2015 Academic Year A 15 prof comm - plain Page 1 of 1 Date Completed Professional Communications Rating Form Appendix A: Forms #15 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Field Instructor Evaluation of MSW Student’s Performance Fall Semester, (Year) Student: Date: Practicum: This form is available on the School of Social Work website or on a disk by request. Instructions: Write a brief statement about the student’s performance in each of the areas below. Use as much space as needed for each section, offering examples whenever possible to illustrate your comments. As necessary, write “NB” on items that are not applicable to this practicum or on items pertaining to practice areas you have not had the opportunity to observe. Once completed, this form is to be distributed to the student and Faculty Liaison for review in the week prior to the End-of-Semester Site Visit. The student is instructed to submit their Self-Assessment to you and discuss it with you in Supervision prior to the Site Visit. A signed original is placed in the student’s permanent file in the UAA School of Social Work. If you have any questions, please contact your Faculty Liaison or the MSW Field Education Coordinator. 1. Please describe the student’s progress toward each objective in the Learning Contract. 2. Describe the nature and quality of the student’s interactions with others in the placement (including clients, staff, supervisors, other agencies, community systems, etc.). 2014-2015 Academic Year A 16 FI Eval FALL - plain Page 1 of 3 Field Instructor Eval of MSW Student’s Perf - Fall Appendix A: Forms #16 Field Instructor Eval of MSW Student’s Performance Fall Semester 2014 3. Rate each area of the MSW student’s functioning on the following performance scale, citing an example for each area listed. 1 = Unacceptable 2 = Needs Improvement 3 = Meets Expectations 4 = Above the norm for others in the field 5 = Outstanding NB = No Basis For Rating/No Opportunity To Observe NOTE: Please provide comments as to your rationale for any rating ABOVE or BELOW 3. Area of Functioning Takes initiative and responsibility for own learning. Comment: 1 2 3 4 5 NB Effective in planning and organizing practicum responsibilities. Comment: Demonstrates critical thinking and problem solving skills. Comment: Works within purpose, structure, and constraints of agency. Comment: Understands and follows directions to complete assignments. Comment: Able to assess situations at multiple levels and determine intervention. Comment: Demonstrates objectivity, able to recognize both sides of an issue. Comment: Effective interviewing and communication skills, including ability to recognize and interpret non-verbal communication accurately. Comment: Able to identify, utilize and/or refer to community resources. Comment: Documentation/writing is clear, concise, timely and at graduate level. Comment: Offers suggestions for change in a responsible, objective manner. Comment: Accepts and applies social work values, ethics, and principles. Comment: Able to identify own strengths/weaknesses; responsive to feedback. Comment: Ability to work with clients different from self. Comment: Understands own limits, consistently acts within the role of an intern. Comment: 2014-2015 Academic Year A 16 FI Eval FALL - plain Page 2 of 3 Field Instructor Eval of MSW Student’s Perf - Fall Appendix A: Forms #16 Field Instructor Eval of MSW Student’s Performance Fall Semester 2014 4. Please comment and give examples of the student’s ability to understand, apply, and integrate feedback from informal staff consultation and formal supervision activities. Additional comments: Signatures: Field Instructor’s Signature Date Agency Representative’s Signature (if not Field Instructor) Date Student’s Statement My signature below indicates only that I have reviewed this assessment with my Field Instructor and does not signify agreement or disagreement. I understand that I have the right to express my disagreements in a written statement to be appended to this document, which will also be furnished to the Field Instructor, Agency Representative, and Faculty Liaison. Student’s Signature Date Distribution: Original ( 1 ) : Faculty Liaison to place in the UAA School of Social Work Student File Copies ( 3 ) : Field Instructor, Agency Representative (if applicable), and Learning Portfolio 2014-2015 Academic Year A 16 FI Eval FALL - plain Page 3 of 3 Field Instructor Eval of MSW Student’s Perf - Fall Appendix A: Forms #16 Field Instructor Eval of MSW Student’s Performance Spring Semester 2015 Field Instructor Evaluation of MSW Student’s Performance Spring Semester, (Year) Student: Date: Practicum: This form is available on the School of Social Work website or on a disk by request. Instructions: Write a brief statement about the student’s performance in each of the areas below. Use as much space as needed for each section, offering examples whenever possible to illustrate your comments. As necessary, write “NB” on items that are not applicable to this practicum or on items pertaining to practice areas you have not had the opportunity to observe. Once completed, this form is to be distributed to the student and Faculty Liaison for review in the week prior to the End-of-Semester Site Visit. The student is instructed to submit their Self-Assessment to you and discuss it with you in Supervision prior to the Site Visit. A signed original is placed in the student’s permanent file in the UAA School of Social Work. If you have any questions, please contact your Faculty Liaison or the MSW Field Education Coordinator. 1. Please describe the student’s progress toward each objective in the Learning Contract. 2. Describe areas of professional growth and development you have observed during the practicum. 2014-2015 Academic Year A 17 FI Eval Spring - plain Page 1 of 3 Field Instructor Eval of MSW Student’s Perf- Spring Appendix A: Forms #17 Field Instructor Eval of MSW Student’s Performance Spring Semester 2015 3. Rate each area of the MSW student’s functioning on the following performance scale, citing an example for each area listed. 1 = Unacceptable 2 = Needs Improvement 3 = Meets Expectations 4 = Above the norm for others in the field 5 = Outstanding NB = No Basis For Rating/No Opportunity To Observe NOTE: Please provide comments as to your rationale for any rating ABOVE or BELOW 3. Area of Functioning Takes initiative and responsibility for own learning. Comment: 1 2 3 4 5 NB Effective in planning and organizing practicum responsibilities. Comment: Demonstrates critical thinking and problem solving skills. Comment: Works within purpose, structure, and constraints of agency. Comment: Understands and follows directions to complete assignments. Comment: Able to assess situations at multiple levels and determine intervention. Comment: Demonstrates objectivity, able to recognize both sides of an issue. Comment: Effective interviewing and communication skills, including ability to recognize and interpret non-verbal communication accurately. Comment: Able to identify, utilize and/or refer to community resources. Comment: Documentation/writing is clear, concise, timely and at graduate level. Comment: Offers suggestions for change in a responsible, objective manner. Comment: Accepts and applies social work values, ethics, and principles. Comment: Able to identify own strengths/weaknesses; responsive to feedback. Comment: Understands own limits, consistently acts within the role of an intern. Comment: 2014-2015 Academic Year A 17 FI Eval Spring - plain Page 2 of 3 Field Instructor Eval of MSW Student’s Perf- Spring Appendix A: Forms #17 Field Instructor Eval of MSW Student’s Performance Spring Semester 2015 Please comment and give examples of the student’s ability to understand, apply, and integrate feedback from informal staff consultation and formal supervision activities. 4. In planning for the student’s continued learning and professional development, what do you consider to be his/her greatest assets? Areas for further development? Suggestions? 5. Please comment on any area of the student’s performance in this practicum which could have an effect on his/her future activities in the field of social work in general or at your agency in particular. Additional comments: Signatures: Field Instructor’s Signature Date Agency Representative’s Signature (if not Field Instructor) Date Student’s Statement My signature below indicates only that I have reviewed this assessment with my Field Instructor and does not signify agreement or disagreement. I understand that I have the right to express my disagreements in a written statement to be appended to this document, which will also be furnished to the Field Instructor, Agency Representative, and Faculty Liaison. Student’s Signature Date Distribution: Original ( 1 ) : Faculty Liaison to place in the UAA School of Social Work Student File Copies ( 3 ) : Field Instructor, Agency Representative (if applicable), and Learning Portfolio 2014-2015 Academic Year A 17 FI Eval Spring - plain Page 3 of 3 Field Instructor Eval of MSW Student’s Perf- Spring Appendix A: Forms #17 MSW Student Self-Assessment Fall Semester 2014 MSW Student Self Assessment of Performance Fall Semester, (Year) Student: Date: Practicum: Instructions: The MSW Student’s Self Assessment of Performance is an evaluation narrative completed by the student summarizing their practicum learning experiences and progress toward attaining their learning goals and objectives. The strength of the evaluation directly reflects the time and consideration the student contributes to this process. Students are encouraged to address each area of this form, writing a brief statement and providing concrete examples whenever possible. Once completed, it is distributed to the Field Instructor, Agency Representative and Faculty Liaison for their review in the week prior to the End-Of-Semester Site Visit. A signed original is placed in the student’s permanent file in the UAA School of Social Work. 1. List the Learning Contract objectives, describing your progress toward meeting each. 2. Identify any barriers or challenges, if any, you faced in accomplishing your objectives. 3. Comment on the nature and quality of your interactions with clients and other professionals. 4. Discuss insights you have gained regarding your strengths and areas for growth as a social worker. 5. What areas do you need to work on next semester or next year and how are you going to do it? 2014-2015 Academic Year A 18 Stdt Self Assess - plain Page 1 of 2 MSW Student Self-Assessment - Fall Appendix A: Forms #18 MSW Student Self-Assessment Fall Semester 2014 Additional comments: Submitted by: Student Signature Date Reviewed by: Field Instructor Signature Date Agency Representative Signature (if applicable) Date Faculty Liaison Signature Date Distribution: Original ( 1 ) : Faculty Liaison to place in the UAA School of Social Work Student File Copies ( 3 ) : Field Instructor, Agency Representative (if applicable), Learning Portfolio 2014-2015 Academic Year A 18 Stdt Self Assess - plain Page 2 of 2 MSW Student Self-Assessment - Fall Appendix A: Forms #18 MSW Student Self-Assessment Spring Semester 2015 MSW Student Self Assessment of Performance Spring Semester, (Year) Student: Date: Practicum: Instructions: The MSW Student’s Self Assessment of Performance is an evaluation narrative completed by the student summarizing their practicum learning experiences and progress toward attaining their learning goals and objectives. The strength of the evaluation directly reflects the time and consideration the student contributes to this process. Students are encouraged to address each area of this form, writing a brief statement and providing concrete examples whenever possible. Once completed, it is distributed to the Field Instructor, Agency Representative and Faculty Liaison for their review in the week prior to the End-Of-Semester Site Visit. A signed original is placed in the student’s permanent file in the UAA School of Social Work. 1. List the Learning Contract objectives, describing your progress toward meeting each. 2. Identify any barriers or challenges, if any, you faced in accomplishing your objectives. 3. Describe the knowledge, skills, and values you learned in your practicum, providing examples. 4. Comment on the nature and quality of your interactions with clients and other professionals. 5. Discuss insights you have gained regarding your strengths and areas for growth as a social worker. 2014-2015 Academic Year A 19 MSW Stdt Self Assess Spring - plain Page 1 of 2 MSW Student Self-Assessment - Spring Appendix A: Forms #19 MSW Student Self-Assessment Spring Semester 2015 6. What areas do you need to work on next semester or next year and how are you going to do it? (Graduating students need not complete this question!) Additional comments: Submitted by: Student Signature Date Reviewed by: Field Instructor Signature Date Agency Representative Signature (if applicable) Date Faculty Liaison Signature Date Distribution: O r i g i n a l ( 1 ) : Faculty Liaison to place in the UAA School of Social Work Student File C o p i e s ( 3 ) : Field Instructor, Agency Representative (if applicable), Learning Portfolio 2014-2015 Academic Year A 19 MSW Stdt Self Assess Spring - plain Page 2 of 2 MSW Student Self-Assessment - Spring Appendix A: Forms #19 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Mid-Semester Report This report will be due mid-semester during both the Fall and Spring semesters. The goals of this report are for the student to assess progress toward the Learning Contract objectives, ensure that the student is meeting requirements for hours, and provide an opportunity for discussion about other important aspects of the practicum. This report must be signed by the student, Field Instructor, and, if applicable, by the Agency Supervisor or Representative and submitted by the date outlined in the MSW practicum course syllabus. Please use the following format to complete the Mid-Semester Report. Student Name: Field Placement Agency: Field Instructor: Agency Supervisor, if applicable: Date of Report: Section I Please review each of your Learning Contract objectives and briefly describe what has been accomplished to date. If it appears that you will be unable to complete aspects of the Learning Contract by the end of the semester, please explain the barriers to attainment. In addition, please suggest specific modifications to the learning contract. such as alternative objectives, tasks or measures, that meet the intent of the one you are unable to accomplish. These substitutions will need to be approved by your field instructor, agency supervisor, if applicable, and faculty liaison. You may copy and paste your Learning Contract into this section of the Mid-Semester Report in order to address each of your objectives and related tasks. Section II Please discuss: 1) A key success or positive experience directly related to your practicum this semester 2) A key challenge you have experienced this semester 3) How these experiences have affected your learning, interactions, confidence, or any other aspect of your field placement 4) Implications of these experiences for your professional social work development Section III Please note your cumulative hours for the semester. If you are behind in hours expected by this date, please outline your plan to ensure completion of hours by the end of the semester. It is acceptable to exceed the total number of required practicum hours each semester, however, if you are greatly exceeding required hours (40+) at the mid-term, please discuss your purpose in doing so, how this fits with your Learning Contract objectives and the schedule of field hours agreed upon in the Learning Contract, and your plan for maintaining continuity of service and hours across the semester. Student Signature & Date Field Instructor Signature & Date Agency Representative/Supervisor Signature (if applicable) & Date 2014-2015 Academic Year A 20 Mid-Semester Report Page 1 of 1 Mid-Semester Report Appendix A: Forms #20 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Agency Evaluation of the MSW Field Education Program Field Instructors and Agency Representatives: This evaluation is intended to obtain your constructive feedback about the MSW Field Education Program as a means of improving the quality of the social work practicum experience. Please return this form at the close of the practicum. Please email, mail or fax to: MSW Field Education Coordinator UAA School of Social Work Gordon Hartlieb Hall, #106 3211 Providence Drive Anchorage, Alaska 99508 Name: Email: eykopacz@uaa.alaska.edu Fax #: (907) 786-6912 Date: Agency: Field Instructor On-Site Off-Site -OR- Agency Representative Please rate the quality of your working relationship with the Faculty Liaison: Excellent Very Good Satisfactory Fair Unsatisfactory Please rate the effectiveness of the Faculty Liaison in communicating and clarifying the University and MSW Program's policies, procedures, and expectations for field education: Excellent Very Good Satisfactory Fair Unsatisfactory Please rate the overall quality and benefit of the MSW Field Education Orientation: Excellent Very Good Satisfactory Fair Unsatisfactory No Basis/Did Not Attend Please rate the overall quality, clarity, and usefulness of the MSW Field Education Manual: Excellent Very Good Satisfactory Fair Unsatisfactory No Basis/Did Not Utilize Please rate the effectiveness of the Faculty Liaison in establishing and maintaining a relationship with you to facilitate the placement process and the MSW student's learning experience: Excellent Very Good Satisfactory Fair Unsatisfactory Please rate the effectiveness of the Faculty Liaison and/or MSW Field Education Coordinator in assisting you to address and resolve any challenges or difficulties during the field placement? Excellent Very Good Satisfactory Fair Unsatisfactory Did the Faculty Liaison schedule a minimum of one site visit with you each semester? Yes No Comments: Was the Faculty Liaison accessible to you at times other than the scheduled site visits? Yes Most of the Time On Occasion Rarely Did this experience contribute positively to your service commitment to the profession? Yes No Comments: Overall, how do you rate the quality of UAA's MSW Field Education Program? Excellent Very Good Satisfactory Fair Unsatisfactory Additional Comments: 2014-2015 Academic Year A 21 MSW Agency Eval of FEP - plain Page 1 of 1 Agency Eval of Field Education Program Appendix A: Forms #21 MSW Student Evaluation of the Field Education Program Instructions: This form, to be completed at the close of the practicum, is intended to obtain your constructive feedback about your recent social work practicum experience as a means of improving the quality of the MSW Field Education Program. At the end of the evaluation is a release of information request to share this information with your prior Field Instructor and placement agency as a means of improving the quality of the practicum experience for future students in that setting. Please indicate YES or NO. The final page is an optional summary sheet to be shared with other MSW students exploring potential practicum opportunities. Upon completion, please return this form directly to the MSW Field Education Coordinator Student: Date: Agency: Field Instructor: On-Site Field Instructor? Yes No Please rate the overall attitude of the agency toward social work student training: Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Please rate the overall quality of the agency's orientation to the field placement: Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Were you given specific responsibility for direct client contact or appropriate assignments within the first three weeks of the placement? Yes No Comments: Please rate the extent your placement offered assignments and experiences which allowed you to practice and apply concepts, principles and techniques learned in the classroom? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Please rate the extent to which the agency offered a full range of social work practice assignments and learning experiences: Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Identify the % activity in the following practice areas during your placement: Total= 100% Micro: Individual Family Groups Macro: Policy Administrative Research Evaluation Advocacy Planning Other _______________________________ 2014-2015 Academic Year A 22 Stdt Eval of FEP - plain Page 1 of 3 Community MSW Student Evaluation of Field Education Program Appendix A: Forms #22 Please rate the extent your placement offered opportunities to work with clients of diverse racial, ethnic and cultural backgrounds? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Describe the quality of the working relationship with your field instructor? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How effective was your field instructor in assisting you to develop social work skills and abilities? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How well did your field instructor create an environment in which you could openly and safely discuss all aspects of your field experience? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How well did your field instructor help create an environment in which you felt you could take risks, ask questions, make mistakes or express a difference of opinion? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How effective was your field instructor in helping you work out whatever problems arose in relation to your field placement? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How well did your field instructor model professional social work values and ethics? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How well did your field instructor communicate clear and consistent expectations to you? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How effective was your field instructor in assessing your strengths and limitations as the field placement progressed? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: How well did your field instructor help you to integrate the class and field experience? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Did your field instructor schedule and keep regular weekly supervision with you? 2014-2015 Academic Year A 22 Stdt Eval of FEP - plain Page 2 of 3 MSW Student Evaluation of Field Education Program Appendix A: Forms #22 Yes Most of the Time On Occasion Rarely Was your field instructor available to you at times other than your weekly supervision? Yes Most of the Time On Occasion Rarely Did your experience at the agency contribute positively to your identity as a social worker? Yes No Comments: Overall, how do you rate your MSW practicum experience at UAA? Excellent Very Good Satisfactory Fair Unsatisfactory Comments: Other Comments: Signature and Release of Information: Please Sign Only One of the Following Release of Information Statements: YES, I DO grant permission to the UAA School of Social Work to release this evaluation form to my prior field instructor and placement agency. I understand my permission will expire in 12 months from the date of my signature, unless I revoke it sooner. This release may be revoked at any time by written request to the MSW Field Education Coordinator. _________________________________________________ Student Signature Date NO, I DO NOT grant permission to the UAA School of Social Work to release this evaluation. _________________________________________________ Student Signature 2014-2015 Academic Year A 22 Stdt Eval of FEP - plain Date Page 3 of 3 MSW Student Evaluation of Field Education Program Appendix A: Forms #22 UNIVERSITY of ALASKA ANCHORAGE Master of Social Work Field Education Program Agency Overview by MSW Student Agency Year The following information will be available to students who are interested in this agency as a potential practicum placement. Your constructive and objective comments are appreciated. Identify the learning experiences and opportunities this agency offers practicum students: To what extent did this agency offer assignments and learning activities which allowed you to apply the concepts, principles and techniques you learned in the classroom: Please comment on the overall attitude of the agency toward social work student learning: Identify any unique/special considerations for MSW practicum students in this setting: Please feel free to add any other information you feel would help other students evaluate the merits of this agency as a potential practicum setting: 2014-2015 Academic Year A 23 Stdt Overview of Agency - plain Page 1 of 1 Agency Overview by MSW Student Appendix A: Forms #23 Appendix B: Resources MSW Field Education Objectives by Course in Sequence How to Formulate and Write Goals and Objectives Writing Learning Contract Goals and Objectives Worksheet What is it that I Want to Learn? Summary of Social Work Skills Proficiency: Assessing Your Strengths & Areas for Development Steps in Completing Your Practicum Learning Plan Writing the Learning Experience Narrative Getting Started: Ideas for the First Three Weeks of Practicum Sample Supervision Agenda Process Recording Guidelines and Formats Case Presentation Sample Outline Suggested Precautions to Follow During Home Visits Field Education Knowledge, Skills, & Values Recommended Reading MSW Field Manual Appendix B: 1 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM MSW Field Education Objectives by Course in Sequence Course Foundation Yr. SWK A644 Formerly 631B Objectives The student will understand the value base of the social work profession, its ethical principles and standards as codified in the National Association of Social Workers Code of Ethics, and practice accordingly. The student will apply the knowledge and skills of a generalist social work perspective to practice. SWK A645 Formerly 632 B The student will articulate the role of the field agency within the community and accurate information about the field placement organization’s mission, goals, policies, programs, and services. The student will demonstrate the ability to perform at minimum one entrylevel social work role by attainment of the performance standards associated with that role as defined in the MSW Field Education Manual. The student will demonstrate a professional manner as reflected in appearance, language, demeanor, and work habits. The student will demonstrate the ability to critically analyze, apply, and integrate content from social work course with the practicum experience. The student will demonstrate ability to use supervision to guide, direct, evaluate, and modify one’s practice and/or behaviors in the field placement agency. The student will work effectively within the organization to help accomplish its mission. The student will demonstrate effective written and oral communication skills in carrying out learning activities in the agency setting and seminar. The student will demonstrate the ability to define and identify values and ethical standards underlying practice, recognize divergence between personal and professional values and ethics in his or her field setting, and engage in practice consistent with social work values and ethics. The student will apply the knowledge and skills of a generalist social work perspective to practice. The student will demonstrate the ability to perform at minimum two entrylevel social work roles (excluding role attained during the preceding SWK A644 course) by attainment of the performance standards associated with that role as outlined in the MSW Field Education Manual. The student will demonstrate the ability to critically analyze, apply, integrate, and synthesize content from social work course and other best practice knowledge and methods with the practicum experience. The student will critically evaluate one’s practice skills, strengths, and limitations. The student will work effectively within the organization to help accomplish its mission. The student will demonstrate effective oral and written skills. MSW Field Manual Appendix B: 2 Concentration Yr. SWK A646 SWK A647 The student will analyze and resolve value and ethical conflicts and dilemmas in his/her social work practice The student will understand and critically analyze specific social welfare policies and programs pertinent to his/her practicum setting and field of practice. The student will demonstrate partial mastery of at least one of the advanced generalist social work practice roles (e.g., resource developer, clinician, administration, public policy analyst, community organizer, program evaluator, care manager) by attainment of at least one of the performance standards associated with that role as defined in the MSW Field Education Manual (role will be attained in full by end of Concentration year practicum). The student will demonstrate ability to critically analyze, apply, integrate, and synthesize content from social work course and other best practice knowledge and methods with the practicum experience. The student will demonstrate ability to effectively utilize supervision and consultation. The student will critically evaluate one’s practice skills and effectiveness, strengths and limitations, and effectively modify one’s practice and/or behaviors based on self-evaluation, supervision, and constructive feedback from others. The student will establish professional relationships and communicate effectively with colleagues, staff, clients, and community including those with backgrounds divergent from one’s own. The student will demonstrate professional use of oral, written, and technological skills that are congruent with the practicum setting and the social work profession. The student will work effectively within the organization to help accomplish its mission. The student will engage in practice consistent with social work values and ethics. The student will demonstrate mastery of at least one of the advanced generalist social work practice roles (e.g., resource developer, clinician, administrator, public policy analyst, community organizer, program evaluator, care manager) by attainment of the performance standards associated with that role as defined in the MSW Field Education Manual. The student will demonstrate the ability to critically analyze, apply, integrate, and synthesize content from social work course and other best practice knowledge and methods with the practicum experience. The student will demonstrate consistent, professional use of oral, written, and technological skills that are congruent with the practicum setting and the social work profession. The student will critically evaluate one’s practice skills and effectively modify one’s practice and/or behaviors based on self-evaluation, supervision, and constructive feedback from others. The student will assume initiative for learning and effectively utilize supervision and consultation. The student will establish professional relationships and communicate effectively with colleagues, staff, clients, and community including those with backgrounds divergent from one’s own. MSW Field Manual Appendix B: 3 SWK A639 The student will work effectively within the organization and its mission. The student will engage in practice consistent with social work values and ethics. (Block Placement) The student will analyze and resolve value and ethical conflicts and dilemmas in his/her social work practice. The student will critically analyze specific social welfare policies and programs pertinent to his/her practicum setting and field of practice. The student will demonstrate mastery of at least one of the advanced generalist social work practice roles (e.g., resource developer, clinician, administrator, public policy analyst, community organizer, program evaluator, care manager) by attainment of the performance standards associated with that role as defined in the MSW Field Education Manual. The student will demonstrate the ability to critically analyze, apply, integrate, and synthesize content from social work course and other best practice knowledge and methods with the practicum experience. The student will demonstrate consistent, professional use of oral, written, and technological skills that are congruent with the practicum setting and the social work profession. The student will critically evaluate one’s practice skills and effectiveness, strengths and limitations, and effectively modify one’s practice and/or behaviors based on self-evaluation, supervision, and constructive feedback from others. The student will assume initiative for own learning, and effectively utilize supervision and consultation. The student will establish professional relationships and communicate effectively with colleagues, staff, clients, and community including those with backgrounds divergent from one’s own. The student will work effectively within the organization and its mission. MSW Field Manual Appendix B: 4 A systematic process of acquiring an understanding of a client’s needs and desires, motivation, priorities, and capacity for change. Getting access to needed services and resources for an individual or family. “The activity of developing, implementing, and monitoring a social service plan to meet the needs of an individual or family.” (NASW Guidelines for the Selection and Use of Social Workers in Sheafor) Case finding: “searching out and identifying those individuals or groups who are vulnerable to or experiencing problems for which the social worker or agency has responsibility to provide needed help and service.” (Dictionary) Outreach: the process of bringing “services and information about the availability of services to people in their homes or usual environments.” (Dictionary) Process designed to help individuals and families solve interpersonal, socioeconomic, and environmental problems through direct face-to-face relationships. (modified from Dictionary) Application of clinical theories and methods to facilitate change in a consumer system. ASSESSMENT BROKER CARE COORDINATOR CLINICIAN CASE WORK CASE FINDING/OUTREACH Description “To assist clients in upholding their rights to receive resources and services or to actively support causes intended to change programs and policies that have a negative effect on individual clients or client groups.” (Sheafor) Role ADVOCATE 4. 5. 3. 2. 1. 2. 3. 4. 5. 6. 1. 3. 4. 3. 4. 5. 1. 2. 3. 4. 5. 1. 2. 3. 4. 1. 2. 4. 5. 1. 2. 1. 2. 3. MSW Field Manual Appendix B: 5 Continued from previous page Establish rapport with individual or family client. Identify issues to be addressed in collaboration with client. Write a contract with client specifying plan to resolve issues. Contract should be specific with timelines. Periodically monitor client’s progress providing encouragement and problem solving as needed. Assess and document results of contract. Terminate with client after objectives achieved. Assist a client to define a problem and goal for treatment. Document these in a form acceptable to the agency. Develop a treatment plan addressing the problem in collaboration with the client – plan should specify the treatment modality (individual, group, family therapy, etc.), objectives, and amount of care to be provided by student. Provide psychotherapy using modality prescribed in treatment plan under supervision of qualified clinician. Document client contacts in accord with agency standards. Terminate intervention and write assessment of results. Performance Standards Gather information to determine client’s eligibility for a service or resource. Determine the nature and magnitude of barriers to service external to client. Select strategy for advocacy based on finding most collaborative, least confrontational method of obtaining entitlement (e.g., collaboration, negotiation, mediation, administrative appeal, legal action). Class advocacy may include changing agency policies and procedures, social policies, or laws. Implement selected strategy and evaluate results. Repeat steps 2 to 4 as necessary. Document each step in the process in a timely manner. Define the domain(s) to be assessed. Identify an instrument to use in performing the assessment. This may include a formal, written process in use at the agency. Perform the assessment with an agency client using the tool described in #2. Write results of assessment clearly differentiating factual information from opinions and impressions. Have field instructor or person delegated by her/him critique performance and report of results. List needs in order of priority. Assess client capabilities and motivation to access and use various resources. Identify services and programs that can meet the client’s needs for which s/he client is eligible. Facilitate access to the needed services or resources. Document each step in the process. Identify client (individual or family) needs and list in order of urgency. Arrange and coordinate delivery of services and supports by two or more agencies. Monitor receipt of services – intervene to reduce or eliminate any barriers that are present. Document contact and process according to agency’s standards. Specify the service and population (type of client) with unmet need(s) to be targeted. Write strategy for reaching the population or clients with the unmet need(s). Specify potential benefits to clients and how results will be evaluated. Evaluation should include time frames. Implement strategy. Produce written evaluation of results. Figure 1: Entry-Level Roles and Performance Standards A procedure in guiding individuals, families, groups, and communities by such activities as giving advice, delineating alternatives, helping to articulate goals, and providing needed information. (Dictionary) A service in hospitals and institutions designed to help the patient or client make a timely and healthy adjustment from care within the facility to alternative sources of care when the need for institutional care has passed. Formal process “to prepare clients or the general public with knowledge and skills necessary to prevent problems or enhance social functioning.” (Sheafor) Both “an orientation and method of …. intervention in which small numbers of people who share similar interests or common problems convene regularly and engage in activities designed to achieve their common goals …. objectives also include exchanging information, developing social and manual skills, changing value orientations, and diverting antisocial behaviors into productive channels.” (Dictionary) A formal process intended to resolve disputes between the client and other persons or organizations without litigation. (NASW Standard for Social Work Mediators) involves demonstrating the ability to appropriately conduct mediation which is mutually acceptable, impartial, and helps the participants negotiate a consensual and informed settlement. A mediator should be able to reduce the obstacles in communication, maximize the exploration of alternatives and address the needs of those who are involved. The mediator’s role is to empower the system so that it does not have to resort to outside parties, such as the courts or arbitrators, to make the decisions. COUNSELING DISCHARGE PLANNER EDUCATOR/TRAINER GROUP WORK MEDIATOR/ARBITRATOR MSW Field Manual Appendix B: 6 Identify the client. Facilitate description of issues concerning client employing “active listening” methods. Assist client to identify alternatives available by providing information and assistance in formulating the issues with greater precision. 4. Help client establish realistic goals. 5. Document process with process recording annotated to indicate how “active listening” skills were or should have been utilized. 1. Assess client needs that must be addressed for transition to another level of care. 2. Educate client and/or others with a significant stake in the client’s welfare to those needs and their importance. Also provide client information about adaptations that may be necessary in his/her life to accommodate his/her condition. 3. Identify possible options to obtain care, services, or equipment necessary to meet the client’s needs. 4. Facilitate access to the care, services, or equipment selected by the client and/or significant others. 5. Document process following agency standards. 1. Specify target audience and anticipated functional outcomes for the educational process. Subjects could include skill development in communicating, socialization, parenting, managing strong emotions, self care, stress reduction, or activities of daily living. 2. Write or identify curriculum designed to achieve functional outcome. State rationale for using the curriculum employed. 3. Design an evaluation measure. 4. Implement curriculum. 5. Write a critique of process and evaluation of results. [ L i mi t e d t o p s y c h o - e d u c a t i o n a l g r o u p s , s e l f - h e l p g r o u p s , s u p p o r t g r o u p s , t a s k g r o u p s , a n d s k i l l d e v e l o p me n t g r o u p s . See Clinician for psychotherapy process groups.] 1. State the purpose and objectives of the group. 2. State criteria for participation in group. 3. Establish group rules and guidelines (for already established group, write them) 4. For groups other than support or self-help: a) state number of sessions or date by which group objectives will be attained; b) write lesson plan or agenda for each session; 5. Lead and document 6 or more group sessions (10 if self-help or support group without structured content; 6. Prepare written evaluation of results including critique of facilitator. 1. Document parties accept mediation process without reservation and impartiality of mediator. 2. Identify the area(s) of dispute and issues on which the parties agree. 3. Probe to determine each party’s greatest and least critical needs. 4. Facilitate suggestions from the parties to resolve the dispute – reinforcing those leading toward convergence. Assure that no party is being pressured or intimidated into an unfair agreement. 5. Suggest possible resolutions when parties appear unable to progress on their own. 6. Facilitate convergence toward a mutually acceptable resolution. Write agreement for parties to sign when achieved. 7 . Document with process recording and written transcript with annotations by student and supervisor critiquing student’s performance. 1. 2. 3. The process of investigating reports of harm to dependent individuals and making provision for an array of services necessary to protect them from further harm and provide for their welfare. Assessing needs and informing people of existing benefits and programs and the procedures for obtaining or using them. (Dictionary) PROTECTION OF VULNERABLE INDIVIDUALS RESOURCE INFORMATION & REFERRAL MSW Field Manual Appendix B: 7 State specific issue or problem. List specific requirements for solution and any proscriptions. Document research used as basis for generating alternative courses of action. Select action and state how it best meets requirements specified in #1 above. Formulate recommended action(s) and disseminate to people empowered to act on them. Evaluate and critique process in respect to resolving the specific issue or problem identified in step #1. State criteria for class of people to be protected. Define type and magnitude of harm subject to protection. Investigate report of suspected harm to an individual member of the class defined in #1. Write report of investigation and conclusions/recommendations for further action. Report must: a) identify alleged victim and perpetrator (these may be blacked out before submission to instructor); b) specify alleged harm done to victim; c) state facts established by investigation; d) identify issues on which stories or evidence are contradictory; e) state conclusions and rationale for arriving at these conclusions; f) make recommendations for further action based on findings and conclusions. 1. Assist client in specifying the issue or problem for which s/he is seeking assistance at this time. Establish parameters for referrals including cost, time, distance, sensitivity to diversity issues, etc. 2. Determine readiness of client to accept a referral by taking action to follow through on it. 3. Determine the best available resource referrals that meet the client’s needs. 4. Present more than one option to client including the potential benefits and losses of each. 5. Facilitate decision by client and insure that client has understanding of risks and benefits of his/her choice. 6. Assist client to gain access to resource including writing necessary contact information. If possible, have client place call from office or make call on client’s behalf. Whenever possible, provide the client with the name of a specific contact person. Document reason if not possible. 7. If the client’s problem is complex, provide the client with a brief written statement, addressed to the resource, detailing the problem and the services desired by the client. 8. Make arrangements for client to get to resource if s/he is unable to do so without assistance. This includes help when barrier is psychological as well as physical. 9. Obtain client’s permission to follow up and determine outcome of referral – preferably by a report back to you from the client. 10. Document each step of the process. 11. Repeat until at least 10 clients have completed every step in the cycle. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. Figure 2: Advanced Generalist Practice Roles and Performance Standards Systematic process of collecting information, identifying alternative courses of action, and making recommendations to those empowered to implement them. PROGRAM DEVELOPER/PLANNER Identifies gaps in service 1. conduct or analyze and garners the needs assessment resources to meet that 2. define program gap 3. research resources 4. craft a development strategy 5. implement strategy RESOURCE DEVELOPER Functions 1. conduct needs assessment 2. design program 3. identify and/or assemble human, fiscal and infrastructure resources 4. implement program Description Identifies gaps in service, designs and/or caries out a system of service(s) Role PROGRAM PLANNER/ COORDINATOR MSW Field Manual Appendix B: 8 Continued on next page Performance Standards 1. Program Rationale: a) provide objective indices to identify the subject population, group, or class; b) select reliable and valid measure(s) of the need; c) provide statistically valid analysis and interpretation of data; d) write rationale for program development or change. 2. Program design: a) write program or method to meet need(s) identified in 1 above. Program should reflect “best practices” as demonstrated by annotated biography of sources consulted; b) program must include objectives that can be measured and timelines for attainment of each objective; c) describe human and fiscal resources required to accomplish objectives and means to obtain them; d) develop or analyze policies and procedures pertaining to the program: e) delineate recommended evaluation process including how results will be used to improve the efficiency (resources used to accomplish results); f) identify and/or assemble resources (funds, staff, etc.) necessary to operate the program; g) operate program for a period of time adequate to make a reasonable determination of whether expected results will be obtained. 1. Needs Assessment: a) provide objective indices to identify the subject population, group, or class; b) select reliable and valid measure(s) of the need; c) provide statistically valid analysis and interpretation of the data; d) write results of gaps and analysis. 2. Resource Development: a) research potential resources including human, financial and agency partnerships; b) develop a strategy for filling the gap identified in 1d, including tasks and timelines; c) implement the strategy; d) write evaluation of results of the development strategy. Acquires advanced knowledge in a subject area and imparts that knowledge to others using systematic instructional methods Application of knowledge and skills to facilitate change in an individual or family TRAINER/TEACHER CLINICIAN 1. develop one or more areas of subject matter expertise beyond the level expected of the intended audience 2. develop an instructional strategy and course outline including educational objectives and evaluation of effectiveness 3. implement the educational strategy 4. evaluate the quality of the educational products 1. assessment 2. treatment planning 3. intervention 4. termination 5. documentation MSW Field Manual Appendix B: 9 Continued on next page 1. Write comprehensive, age appropriate assessment including: a) presenting problem or reason for requesting service; b) history of problem; c) developmental, family, educational, legal, social, and/or marital history as relevant and customary with population; d) assessment of individual or family need(s) using generally accepted standard procedures or measures to identify needs/problems and strengths/assets. 2. Develop treatment or care plan that includes: a) list of problems/needs to be addressed in order of priority. Must be linked with results of assessment in 1 above; b) for each problem, identify the goal (usually defined as the client’s desired outcome), objective(s) (short term, measurable statements that will indicate progress or outcome), and specific strategies or interventions that will be used to attain objectives; describe basis (theory, research, “best practice”) for selecting intervention. 3. Apply learned skills and methods to carry out planned intervention. 4. Terminate the intervention when (a) client has achieved desired objectives; (b) client’s situation has changed rendering plan irrelevant; (c) client manifests inability/unwillingness to make/accept changes; (d) client refuses to continue. Write termination summary discussing progress, reasons for termination, referrals made/suggested, and recommendations if service requested in future. 5. Document encounter(s) within 24 hours (or per agency standards) using format established by agency or one generally accepted in practice (e.g., SOAP, DAP). 1. Subject area expertise. Specify and develop expertise in a subject area within the field of social work. Depth of knowledge can be documented empirically (e.g., survey results) or attested by 2 or more professionals familiar with subject. 2. Write an educational strategy plan that includes learning objectives, course outline, method of delivery (including learning products), dissemination approach and timelines, and evaluation measures to determine whether learning objectives were achieved. 3. Implement the educational strategy. 4. Write an analysis of the overall training project and the materials produced. Assessment should include evaluation measures and outcomes as well as a description of the original expectations and recommendations for future improvements. 1. Identify group/class subject of study 2. Determine specific legislation (or lack of) affecting welfare of group/class 3. Select key indicators of welfare that will demonstrate impact of policy 4. Identify data bases or collection method of key indicator variables 5. Collect/analyze data 6. Write report including analysis, discussion, recommendations 7. Disseminate report to formulators of public policy Analyzes effect of and promote public policies reflecting the agenda, values, and priorities of a specified group or class PUBLIC POLICY ANALYST 1. incorporate directives of governing structure into operations 2. assess agency capacity to carry out mission 3. manage intra- and extra-organizational relationships 4. assure compliance with applicable statutes, regulations, and contract requirements 5. assist with budget development and financial management Facilitates agency/program mission through provision of planning, assuring adequate resources, identifying and reducing obstacles, monitoring outcomes and processes, assuring accountability to all stakeholders. ADMINISTRATOR MSW Field Manual Appendix B: 10 Continued on next page 1. Subject. Write objective criteria for inclusion and exclusion from the group or class of people who are the subjects of the analysis. 2. Legislation. Determine specific areas of legislation whose impact on the subject class or group is to be analyzed. 3. Indicators. Determine what indicators will be employed to show impact of legislation (or absence of) on the class or group. Discuss rationale for selecting particular indicators, their reliability, and their validity. List alternative measures and discuss why they were not used. 4. Data collection. Describe how data will be collected. Identify which, if any, databases to be used. Also write plan for analyzing data once collected. 5. Collect and analyze data as planned. 6. Write report with an Executive Summary that describes purpose of the analysis, summarizes results of data analysis, discusses results in respect to public policy, and makes policy recommendations. 7. Dissemination. Write plan and disseminate report to stakeholders and formulators of public policy. 1. Governance: Demonstrate how decisions or motions approved by the governing body are incorporated into the organization’s operations. Review the agency’s strategic plan and/or by-laws and write an analysis of those decisions in relation to those documents. . 2. Conduct a review of similar programs elsewhere and write a comparative analysis addressing capacity and approach and including recommendations.. 3. Relationships: Demonstrate use of intra- and extra-organizational formal and informal relationships to attain program objectives. Coordinate meetings and prepare reports as requested. 4. Compliance: Compile a list of and examine the applicable laws, regulations, contract/grant requirements and professional ethics that have a significant effect on the agency’s operations. Make a compliance determination in a selected area of the agency or program’s operations. Assist the agency to prepare for compliance monitoring. 5. Financial Management: a) From an annual or periodic financial report generated by the fiscal agent, prepare a narrative summary suitable for presentation in the governing body. The report should include an analysis of actual versus projected expenses and any comments of concern or recommendations for adjustment. b) Draft a recommended operating budget for the department or program for the next fiscal year. PROGRAM EVALUATOR COMMUNITY ORGANIZER Facilitates social and 1. Establish working community development relationship w/ by organizing people in community individuals and groups where unmet need(s) to identify common aims exist – identify and achieve desired leaders outcome through 2. Formulate and concerted action prioritize need(s) w/ community 3. Facilitate development of plan to meet need(s) 4. Mobilize broad community support to focus on critical need(s) 5. Monitor effectiveness of plan and modify accordingly Evaluates effectiveness 1. Assist program staff and efficiency with in formulating which program achieves process, impact, and desired objectives outcome goals and objectives for project 2. Collaborate w/ staff in selection of specific measures 3. Establish feedback process (e.g., Self Adjusting Treatment Evaluation model) 4. Set up database 5. Train staff 6. Implement data collection system 7. Report results to agency, funders, etc. 6. 7. 5. 4. 3. 2. 1. MSW Field Manual Appendix B: 11 Continued on next page Formulate goals and objectives. Describe process for developing or identifying the program’s goals and objectives. Separate process, impact (immediate results on recipients), and longer-term outcome objectives should be written. Indicator selection. Develop specific measures for each objective in collaboration with project staff. Describe the reliability, validity, and ease of implementation of each measure considered. Discuss rationale for selecting measures. Feedback. Describe process to provide program staff with evaluation results in a timely manner in order to improve the effectiveness (impact) and efficiency (amount of resources used to achieve a given result) of the program. Data. Develop methods to collect and store information using media and formats that facilitate analysis. Training. Document training process for staff who will be involved in collecting and processing data used in study. Training also must acquaint all staff with purposes and expected benefits of study. Implementation. Collect and analyze data. Produce written report containing statistical analysis, discussion, and recommendations/conclusions. 1. Working relationships. Develop working relationships with people in community (used in sense of having common interests). Show how leaders will be identified or developed. 2. Formulate needs. Demonstrate how the priority needs of the community will be identified, prioritized, and selected for action. Needs selected for action should be both significant and achievable within the limits of the project. 3. Plan. Write an action plan with community leaders. Plan should include objectives, timelines, action steps, and assessment of the results at critical points. 4. Mobilization. Demonstrate effective mobilization of broad community support for the project or action. Indicate processes or actions being taken in support of plan. 5. Monitor effect. Demonstrate how effect(s) of organizational efforts are monitored and evaluated. Describe how information from critical point monitoring was used to modify the action plan. DISCHARGE PLANNER CARE/CASE MANAGER Promotes client wellness through assessment of needs, establishing priorities, identifying/developing resources, facilitating access and linking, monitoring implementation, & problem solving 1.Assess client needs 2.Identify options 3.Facilitates access to resources 4.Document process 5.Track barriers encountered and report 1. Establish rapport with clients 2. Assess needs 3. Identify resources 4. Link client to resources 5. Monitor & evaluate access/results 6. Resolve problems 7. Documentation MSW Field Manual Appendix B: 12 Establish rapport. Demonstrate the ability to establish rapport with a range of consumers (N > 10) at the agency – when possible including people of different ages, genders, race, ethnic backgrounds, and sexual orientation than own. 2. Assessment. Perform structured assessment to identify immediate and long term needs for services and supports. Assessment should include needs for physical and behavioral health treatment, housing, food, clothing, financial, legal, and functional skill development. The consumer’s need for assistance in accessing these services and supports should be assessed also. Document assessment process and results. 3. Resource identification. A plan identifying resources and strategy for access should be written. Write care plan with consumer listing measurable objectives with time-lines. 4. Linkage. Link the consumer to the resources needed using only the amount of direct advocacy and intervention necessary to insure access in a timely manner. 5. Monitor. Systematically monitor consumer’s progress. Periodically review progress and revise care plan as needed. 6. Problem resolution. Intervene with advocacy, problem solving, or crisis intervention skills when a consumer’s access or progress is constrained by external or internal barriers. 7. Documentation. Document all contacts with the consumer in a manner consistent with agency standards or using SOAP or DAP formats within 24 hours of each contact. Entry level 1-5 6. Establish a data base of barriers encountered during the discharge process. Write a summary report on barriers encountered with recommendations for systems change. Disseminate report to appropriate policymakers. 1. HOW TO FORMULATE AND WRITE Goals and Objectives by Eva Yost Kopacz, MSW Field Education Coordinator UAA School of Social Work ©1998 Eva Kopacz “Before beginning a long journey, it is wise to know where you are going, that way you will know that you’ve arrived once you get there.” Winnie the Pooh The terms goal and objective are often used interchangeably and, within the field of social work, there presently is no consensus about what the terms mean and how they are used. So the following will be applicable to this course, but will not necessarily be adopted by others. Needless to say, I believe that if you use the terms as defined for the purposes of this course, your grant writing, treatment plans, position descriptions, performance evaluations, etc. will be more readable and make objective judgment of outcomes and results possible. It also will promote better interdisciplinary communication by being more consistent with the usage of these terms by our colleagues in psychology, education, developmental disabilities, and business to name a few. Map analogy goal the end point of a journey; where you hope to be when a trip is over; a goal provides direction for one’s efforts. For example, the goal of a trip might be Seattle. Evaluation of this goal would be difficult since there is no statement about the time when you expect to arrive in Seattle. So even if you were crawling on hands and knees in a Southeasterly direction - you could say you were making progress toward attainment of the goal. Another person could just as plausibly argue to the contrary by pointing out you would be unlikely to attain the goal by crawling on hands and knees in what remains of your expected lifetime. How can we determine if goal attainment is realistic and obtain objective measures of progress (or lack thereof) without waiting for a lifetime? The answer is to write objectives which constitute definite milestones toward that goal. Roads in colonial America used to have large stones with numbers painted on them to indicate the number of miles from the beginning of the road. The traveler could judge progress by reading the milestones. The Alaska Highway has a similar system even though the Canadian portion uses kilometers instead of miles. This system is a good analogy to goals and objectives. The goal is our destination (some use the term terminal objective) and the objectives are the milestones if we place times with each. For example, if we were riding a bicycle from Nantucket town on the island to the village of Siasconset (“Sconset”) by way of Milestone Road, we would expect to reach Milestone #4 20 minutes after we started. That would be an objective because it can be easily verified without dispute, whether or not the objective has been achieved. Our performance on reaching Milestone #4 (early, late, or as planned) would enable us to make any changes in pace needed to attain our goal. objective a statement which specifies a situation in terms that can be verified with a reasonable degree of reliability by one or more observers. At its best an objective includes a behaviorally observable condition or state, a quantity, a time frame for the condition or state to occur, and the indicators to be used to determine if the desired state or condition is present. An objective must answer the questions of who will do what by when and how it will be measured. If done correctly, any observer should agree on whether or not an objective was achieved. Achievement of well constructed objectives should not be a matter of opinion. Example: if the objective is to get to Seattle by September 15, even then there can be dispute over whether or not it was achieved. If you are seen in Seattle on the day noted in the objective, then you have achieved the objective. If you are not there, then you have not accomplished the MSW Field Manual Appendix B: 13 objective unless you got there early and left. This points out a problem with the way our objective is specified - it did not include the indicator or indicators to be used to determine attainment. If the indicator was your presence in Seattle on the appointed date, then if you were there, you win - otherwise you fail. If another indicator was used such as a hotel voucher showing that you checked in on or before September 15, then you would have met the objective even if you were not there on the stated date. Objectives are brief statements in which every single word should be considered carefully. Just as milestones measure progress toward a destination, objectives are useful in measuring progress - particularly for long term goals which are complex and involved. For example, if the goal for a person phobic about flying and boating is to be in Seattle by September 15, then objectives could be written to evaluate methods available to him as well as evaluating progress. Intermediate objectives are most helpful in this respect because they allow evaluation of both the goal and the method being used to attain it in reasonable time periods to allow periodic modifications to be made if necessary. Let’s go back to crawling to Seattle by the 15th (assume today is the 10th). Seattle by 9/15 is the terminal objective or goal. If it is assumed that a good crawler can crawl 5 miles/day, then our objectives for the next 5 days would be as follows. date 9/10 9/11 9/12 9/13 9/14 9/15 objective Eagle River, AK Chugiak, AK Eklutna, AK Matanuska River Bridge, AK Glenn - Parks Highway Junction, AK Seattle, WA What’s wrong with this picture? Answer. Obviously one will not be able to crawl from Wasilla to Seattle in one day if it took 4 days to get to Wasilla. As you can see, we now have an excellent way to evaluate progress toward our goal. Reviewing the objectives gives us an opportunity to rethink our method. Another useful aspect of objectives is that it allows us to re-evaluate our methods once underway - in fact we may even have enough time to change the method selected and still meet our goal. For example, if we had no idea of how far a person could crawl each day, it would be reasonable to assume that each day’s objective should be approximately one-sixth the distance. Our objectives would be as follows. date 9/10 9/11 9/12 9/13 9/14 9/15 objective Beaver Creek, Yukon Watson Lake, Yukon Stewart, BC Prince George, BC Kamloops, BC Seattle, WA If at the end of day 1 you were just outside of Eagle River, you would clearly want to re-evaluate the method you selected (i.e., crawling). The person might even decide to rent a car, drive, and possibly even attain the original goal. This trivial illustration does show how objectives can be useful for both planning and evaluating methods. This type of objective may be referred to as a process objective since its primary utility is to evaluate the method or process used to attain a specified goal. Social and Human Service Applications MSW Field Manual Appendix B: 14 It is much more difficult to write objectives for social and human service applications because many terms commonly used are concepts, hypothetical constructs, processes, or describe complex relationships between objects which do not lend themselves easily to description - much less objective observation and measurement. Many simply do not have objective referents - “ego,” “libido,” “motive.” The situation is similar to the one legislators face attempting to define pornography. Think about it, how you would write a definition of pornography that would allow thousands of judges to accurately determine that a picture by the editors of Penthouse might be pornographic while one by Michelangelo was not! Suggest observable attributes of a Michelangelo which would not be found in smut. Of course we do not want to exclude any contemporary expressions of art either so dating the work can not be used as a criterion. One solution to the problem involves the use of operational definitions. An operational definition gives definition to a concept or abstract term by stating observable manifestations of that concept or term. We decide a client is motivated if s/he makes all scheduled appointments, accomplishes all tasks given to do between appointments, and is attentive and actively participates in counseling sessions. In this case, our operational definition for motivation in counseling is (1), attending appointments; (2), doing homework; (3), pays attention to what is being discussed in counseling sessions; and (4), actively participates in sessions. The last is a little weak, but contrasts with the opposite - the person who you have work to pry “YES” or “NO” answers out of. In human and social services, the use of operational definitions is necessary. It also can save a lot of frustrating arguments over terms like “cultural competence”. Operational definitions do have a number of weaknesses. While precise and objective, they do not seem to provide the “richness” of language used by the original term. Some ridicule their use as “simplistic” and feel they trivialize the terminology and jargon of the profession. Taking vague terminology and making it operational can lead to lengthy lists of defining operations. All of these criticisms have some validity to them, but the option of having treatment plans without measurable objectives, grants without objective outcomes, performance evaluations lacking objective indicators, and so forth is rapidly being closed out in the field of social work as has already been done in other professions. People paying the bills are no longer accepting our word that we are good people doing good things. The inability of the Alaska Division of Alcohol and Drug Abuse to provide the legislature with valid outcome measures resulted in a wholesale decimation of state funding for alcohol and substance abuse programs after a scathing report by the State Ombudsman’s Office. Managed care firms require treatment plans with measurable objectives or they won’t allow payment for the service (of course the client has the option of paying $75 - $100 an hour out of his or her own pocket). In short, social work no longer can escape the type of accountability already in place for most people simply because we deal with humans and the nature of our business is more difficult to make objective. I said more difficult - not impossible. A lot of the work of writing objectives involves the development of operational definitions for complex processes, quantifying them, establishing a time line, and determining how we will know that the “thing” has been accomplished - i.e., listing indicators. In the learning contracts, this is going to be quite taxing - even to people who regularly write objectives meeting the criteria stated here. Example #1. Doing Intakes. Lets assume you have been placed at South Central Counseling Center’s service unit that provides outpatient counseling to families and children who are not classified SED or SMI. You decide with your Field Instructor that it is important for you to become proficient in doing intake assessments. This can be expressed as an objective as follows. The student will perform and write at least 6 intake assessments by the end of the sixth week utilizing the SCC format and meeting the qualitative standards of the unit when reviewed by the unit supervisor. [This objective is written so that the indicators are obvious within the objective itself.] Example #2. Direct service hours. MSW Field Manual Appendix B: 15 One basic objective for field placements in direct practice settings is that the student will have direct, “hands on”, practice. This is an example of such an objective. The student will provide a minimum of 40 direct service hours during the semester as indicated on the agency’s standard staff MIS (Management Information System)reporting sheet. Direct service hours will be counted for time coded as INTAKE; INDIVIDUAL, GROUP, OR FAMILY PSYCHOTHERAPY; PSYCHO-SOCIAL ASSESSMENT; CASE MANAGEMENT; FAMILY OR INDIVIDUAL SUPPORT; and CRISIS INTERVENTION. The student will submit copies of the biweekly MIS reporting form to the Field Instructor with his/her time sheet every other week. Example #3. Indirect Practice Example. Assume your field placement site is one that licenses day care centers and homes. After discussing it with your Field Instructor, it was decided that one of your learning goals would be to become competent to conduct day care licensing studies. This lends itself to a set of objectives leading to that goal. Here is how it would be written. Goal: student will become competent to license day care homes and centers. Objective 1: Student will read and demonstrate mastery of regulations applicable to day care homes and centers at a level judged satisfactory in an oral exam by the Chief of Licensing or her designee within the first 5 days in the placement. Objective 2: Student will be able to demonstrate at least 85% concurrence with an experienced licenser on the Day Care Licensing Survey by accompanying program personnel and independently completing the Survey before comparing ratings for at least four day care homes and at least two day care centers by the 8th week of the placement. This will be documented by providing copies of the Surveys where criterion has been met without identifying information to the Field Instructor and the student’s learning portfolio. Objective 3: Student will complete an entire licensing survey of at least one day care home at a level judged satisfactory by the Chief of Licensing by the end of the semester. This will be documented by providing a copy of the licensing report with the Chief’s sign-off to the Field Instructor and learning portfolio. I grant that the writing of objectives is a great deal of work. You are required to develop operational definitions of skills and write them into short, pithy statements where every word is critical in the meaning of the objective. It is an exercise in the precise use of language and a critical skill for everyone in the Field of Social Work. Outcome Objectives The types of objectives discussed above are primarily process objectives. These are very useful when it is important to be able to precisely track progress over a period of time. In many cases, the only objective that really counts is the final or terminal objective (a/k/a - the goal). When progress milestones are reached is of little significance compared to reaching the final objective or outcome. The outcome is the desired product or end result of whatever is being done. For example, if you want to learn how to do psychotherapy with women, you could write an objective to read 50 articles on special considerations in doing psychotherapy with women. But does attaining this objective assure you of being competent to do psychotherapy with women? Most likely not. Reading the articles may be a useful step in getting to your desired outcome (i.e., being able to perform psychotherapy with women), but it assures nothing except that you have done a lot of reading. Consequently, the ideal is be to write objectives which specify outcomes and not the process by which the outcome is achieved. If your desired outcome is being able to do psychotherapy with women, then that should be stated. An outcome, like any other objective, must clearly specify who (the student) will do what MSW Field Manual Appendix B: 16 (psychotherapy with women) by when (the end of the Fall semester) and how it will be measured (at least 3 groups of 5 women who will rate themselves improved by at least 3 points on the Beck Depression Inventory). Thus, using our example, an outcome objective would be “By the end of the Fall semester, the student will facilitate at least three groups with 5 or more women in which there will be an improvement of at least three points on the self ratings by the women on the Beck Depression Inventory.” What is important to realize is that the student must achieve a positive outcome (measured improvement in depression) with a certain number of groups to meet the objective. The objective could be met the first week after running three groups or it may take all semester in which the student conducted 50 groups. Or the student may not acquire sufficient skills during the whole semester to meet the objective. The distinction between process and outcome objectives is very critical. In some ways, it does not matter if you read 50 books about psychotherapy, observe 100 hours of group therapy, co-facilitate 5 groups of 8 sessions each, and be sole facilitator for 3 one-hour groups with at least 5 women in them if you cannot alleviate their depression (which we have operationally defined as improving by at least 3 points on the Beck Depression Inventory). For that reason, outcome objectives are preferred greatly to process objectives; although, process objective have tremendous value for long term goals to assure yourself that your methods are going to lead to goal attainment. For objectives only lasting one semester, students who write outcome objectives will be rated much higher on academic rigor than those merely writing process objectives. Outcome objectives should be accompanied by a step-by-step work plan indicating how the outcome will be achieved. The work plan may contain target dates, but must indicate the anticipated sequence of steps. The work plan is the process, but is more flexible than objectives and offers greater latitude to the student whose learning may not be linear. Students will be rewarded to the extent that they are able to write outcome objectives versus process objectives. The exception will for the person who has a single major project to accomplish during the semester such as a complete HUD grant. Completion of the grant can be considered the terminal objective (although a better one would be an outcome objective stating that the grant would not only be submitted, but awarded.) . Please check with your instructor for further examples and information if you still do not understand the concepts of objective, process objective, and outcome objective. MSW Field Manual Appendix B: 17 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Writing Learning Contract Goals & Objectives Worksheet Course Outcome Addressed Learning Goal Objective Workplan Expected Outcome Evaluation Plan It’s a matter of stating: “Who will do what according to what standard by when” MSW Field Manual Appendix B: 18 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM What Is It That I Want to Learn? Questions & Considerations As You Begin Writing Your Learning Contract The process of developing a Learning Contract involves comparing your learning needs, goals, and interests with the educational opportunities available to you in your practicum. The Contract itself is focused on outcomes you are striving to achieve during your practicum. Before you begin writing, it is essential that you familiarize yourself with the practicum requirements and the agency’s expectations of you. You’ll want to review carefully your Practicum syllabus and the Field Education Outcomes by Course in Sequence in the MSW Field Education Manual (Appendix B: Resources). As a starting point, you may want to begin by forming a list of essential “building blocks” to provide structure for your Learning Contract goals, objectives, and outcomes. The following questions and considerations will facilitate this process: What SKILLS do I need to build on? Identify 5-10 social work skills, choosing 3-5 to build into your Objectives. Your Practice Skills workbook is an excellent resource. Is there a THEORY central to my practicum work I will need to learn? Discuss with your Field Instructor the theories and methodologies applied in your agency. What SERVICES will I offer to Individual Clients? Families? The Community? (Assessments, Social Summaries, Group Work, Family Therapy, Home Visits, Advocacy, Writing a Policy Manual, Convening an Advisory Board, Facilitating a Focus Group, etc.) What Social Worker ROLES will this setting engage me in? What will I learn? (See Student Performance Standard for a listing of social worker practice roles) How can I best use SUPERVISION time? What areas can I further build on? What structure or tools will facilitate this: Agenda? Progress Recording? Audio Taping? How can I best utilize my Field Instructor’s Supervision time? What have they suggested? How will I address CROSS CULTURAL COMMUNICATION in this setting? What do I need to learn/ reflect on in my practicum experience? What areas will I need to develop as a knowledge base in order to work effectively with this population? What are the ETHICAL and POLICY issues that may arise in my practicum? What ethical issues emerge for social workers practicing in this agency? Are there policy considerations/constraints the agency faces? How will the next legislative session impact this agency? Clients? Community? What are the opportunities for systems change? Advocacy? What TOOLS are available to me to maximize my learning experience? There are many learning tools and resources available to students, such as process recording, studies, literature reviews, audio/video taping, clinical assessment tools and measures. You may even want to MSW Field Manual Appendix B: 19 try to design your own clinical measure or outcome measures to assist you to evaluate your progress and learning gains this term. MSW Field Manual Appendix B: 20 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Summary of Social Work Skills Proficiency: Assessing Your Strengths & Areas for Development Select 3-5 Areas of Strength and/or Weakness to Address in Your Goals and Objectives Self Understanding Reflecting Content Evaluating Voice, Speech, and Language Reflecting Feelings Focusing Body Language Reflecting Feelings and Meanings Educating Observing Partializing Advising Encouraging Going Beyond What is Spoken Representing Remembering Organizing Descriptive Information Responding with Immediacy Active Listening Formulating as Assessment Reframing Empathy Specifying Problems to Address Confronting Centering Establishing Goals Pointing out Endings Introducing Self Developing an Approach Progress Recording Seeking Introductions Identifying Action Steps to Take Summarizing Describing Initial Purpose Summarizing the Contract Saying Goodbye Outlining the Client’s Role Planning for Evaluation Seeking Clarification Seeking Feedback Reviewing Action Steps Knowledge and Understanding of Social Work Values Knowledge and Understanding of Social Work Code of Ethics Probing MSW Field Manual Appendix B: 21 Adapted from Assessment Scale in “The Social Work Skills Workbook,” 2nd Edition. 1996. MSW Field Manual Appendix B: 22 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Steps in Completing Your Practicum Learning Plan A. Conceptualization (“The Big Picture”) Stage Identify goals for social work program. Identify goals for agency and field instructor. Identify goals for yourself. Identify actual learning opportunities available and possible at the practicum site. B. Developing Activities Stage Using the social work program expectations as a guide, you and your field instructor can develop a list of potential tasks and activities for inclusion in the learning plan. C. Draft Stage Develop a draft of planned tasks and activities (using format/form provided by the social work program) identifying: specific tasks and activities timeframe evaluative criteria for each task and activity persons and resources required for each task and activity D. Draft Review Stage All relevant persons (field instructor, task instructor, other staff who will be responsible for any of your activities, faculty liaison, and of course, you) should review the draft of the learning plan. E. Revision Stage Using the input obtained from the review, revise your learning plan. F. Finalization Stage Complete a final version and submit (by the social work program’s due date!). G. Integration Stage Regularly integrate your learning plan into your supervisory session as a checklist for progress and evaluation. Adapted from “The Practicum Companion for Social Work: Integrating Class and Field Work.” Marla Berg-Weger, Julie Birkenmaier. Allyn and Bacon, Needham Heights, MA. 2000. p10 MSW Field Manual Appendix B: 23 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Writing the Learning Experience Narrative Purpose: to demonstrate the ability to integrate didactic and in vivo learning experiences; to develop critical analytical skills by identifying issues, placing them in a professional context, applying methodology, and assessing outcomes. Format: Students are to follow the format described below in writing the Learning Experience Narrative. Narratives are to be typewritten and utilize APA standards in citing the literature. Learning Experience Narratives should have a cover sheet that includes the following identifying information: Learning Experience Narrative # _, Student name, Agency name, Time frame covered by the entry (e.g. week of Feb19-23, 2007), Entry due date (Due: March 1, 2007), Name of Seminar Instructor and Course title. E.g. Learning Experience Narrative #4 Name: Jane Doe Agency: Alzheimer’s Resource Agency of Alaska Time Frame Covered: February 19-23, 2007 Date Due: March 1, 2007 Professor Eva Kopacz SWK 631B There are three sections to the Narrative. Section I, the introductory section should contain an overview of the activities of the week and how those activities relate to your Learning Contract and learning objectives. Section II consists of required elements that must be addressed weekly. Section III is concluding topics. Section I: Introduction 1. OVERVIEW OF ACTIVITIES OF WEEK: Provide a brief summary of the week’s field activities. Address the relationship of each activity to your Learning Objectives. Section II: Elements Identify an experience or issue that arose in your placement this past week and analyze it from one of the following perspectives. MSW Field Manual Appendix B: 24 Discussion of the element selected should demonstrate the ability to integrate coursework and research on the topic with critical analyses skills. Sources of information should be cited using APA format. Statements of opinion must be substantiated by research and other authority. If you were not in your placement during a given week (e.g. illness) select an issue from a prior week or discuss alternatives with your seminar instructor. As a general rule, it is expected that you will be in placement each week across the semester and can select a topic to reflect on from your current activities. 1. KNOWLEDGE and SKILLS: select some issue arising during the week that illustrates or can be analyzed using social work, psychological, sociological or other social science theory or research. Specifically address the knowledge that shapes your activities and/or the activities of the organization. If it is research, describe it and how the data apply to this situation. If it is theoretical, cite the theory and explain how it applies here. This element provides you an opportunity to research indirect or direct practice issues affecting your work. E.g., how much self revelation to clients is professionally justified? Where applicable, describe interventions or practice skills pertinent to the topic. This applies to both indirect and direct practice. Discuss the practice skills you used or would like to have used this week and observations of skills that others in the setting are utilizing. Specificity in this area is important. This is a good place to illustrate your personal awareness of professional strengths and areas for growth. The ideal would be to list a plan to address areas of growth identified. In discussing knowledge and skills be sure to identify which you are addressing. 2. VALUES: describe an issue or situation illustrating the application of a social work value in your agency setting. This can refer to specific social work values that are being manifested through the services your agency offers, or a value conflict that arises for you. Reminder: values are those things which a profession views as most desirable or preferred. The NASW Code of Ethics, for example, begins with a description of the core social work values. Ethics are rules governing behavior including proscripted acts and behavior. For example, stating that individuals should have the right to determine what happens to them as long as it doesn’t hurt anyone else is a value statement. A value conflict occurs when different values suggest different courses of action - for example, if an adolescent girl asks us to accompany her for an abortion and your personal belief is that abortion is morally wrong. This creates a conflict between personal values and the values of the profession. Your critical reflection of your own emerging sense of social work values and their application in your practicum can be an excellent point to address in the narrative. If you are part of a multidisciplinary team or working with non social work professionals and/or staff you might want to analyze the similarities and differences in the values of the professions of the various team members. Or you might want to examine an issue from the perspective of the conflicting or similar values of different professionals working at your placement. As with your self-assessment, when various team members have a value conflict consider and discuss whether it is personal values conflicting or professional values or a blend. As noted above, be sure to incorporate knowledge informing your reflection and reference sources. 3. PRACTICE PRINCIPLES, ETHICS AND LAWS: discuss a situation arising in the placement related to one of the following: practice principles, laws, social work ethics, ethical problems or ethical dilemmas. Be certain to differentiate between practice principles, professional ethics, ethical problems, ethical dilemmas, and laws. They often are interrelated, but also differ as do their mandates and sanctions. Laws and practice principles frequently have an ethical dimension. Laws can vary from state to state and are continually evolving. In a given situation something may be legal but not ethical or something may be both illegal and unethical resulting in potentially different MSW Field Manual Appendix B: 25 consequences and sanctions. Ethics are rules governing behavior including proscripted acts and behavior. Ethical problems raise the question: What is the right thing to do. Ethical dilemmas refer to situations in which the social worker must choose between two or more relevant, but contradictory, ethical directives, or when every alternative results in an undesirable outcome for one or more persons. If selecting an ethical code or concern for your focus please refer to the specific section of the Code of Ethics by citing the applicable paragraph and section. If an ethical dilemma occurs, analyze it and provide a framework and rationale for your proposed or actual resolution. If you are a member of an interdisciplinary team, you may wish to compare the Codes of Ethics of the various team members or discuss divergent views on how to address a given situation in relation to the various codes of ethics. If you are discussing a practice principle or law, please reference it with appropriate citation. 4. BOUNDARY ISSUES: describe situations and circumstances where your personal and professional lives are being interwoven or there is a potential to do so. Boundary issues refer to professional boundaries which should be segmented from other parts of your life - business, sex, family, religion, politics, friendships, etc. When discussing boundaries, indicate the nature of the actual or potential conflict and your plans to deal with it. Boundary issues can arise with clients, supervisors, other staff, peers, and faculty. Again, the expectation is that you will cite the knowledge base informing your thinking. There is a great deal of literature on boundaries. For example, professionals from a humanistic perspective take a very different approach than professionals from a psychoanalytic perspective. What is appropriate in an isolated rural community or bush village versus a metropolis such as Manhattan may differ. A persons culture, the age of the client (e.g. child vs. adult), the nature of the issues and intervention all can influence perspective and parameters. 5. SOCIAL POLICY ISSUES: describe how social policy affects specific things you are doing in the placement or the way your organization does business. This refers to social policy - not the rules or policies of an organization. Organizational rules or policies should be covered in the organizational issues section. Examples of social policy include - reporting child and elder abuse, deinstitutionalization, the mandate of providing education in the least restrictive environment (“mainstreaming” vs. special classes), welfare to work, Native Hiring Preferences, and Affirmative Action. Key talking points may include the official name of the policy, when the policy was enacted, social problem addressed (e.g. child abuse), funding source, goal and key principles of the policy, how the policy relates to the population you serve or your organization’s mission and programs, your reaction to the policy as practiced in your organization. You may want to address the policy from the perspective of work with an individual client and the impact of that policy on one client you are working with or you may choose to address it in relation to an entire group of individuals e.g. the Medicaid CHOICE waiver or involuntary commitment laws. 6. ORGANIZATIONAL ISSUES: Describe an organizational issue(s) significant to your work. What are “real world” issues impacting on what you are (or in some cases are not) doing. Reality may be budgetary constraints on the agency, its policies and practices, its personnel rules, its mission, its restrictions on people it serves, staff issues, planning and governance, leadership, program design and development, structure and roles, power structures, human resource management, information systems, financial management etc. Each of these topics contain multiple possibilities for discussion. For example, staff issues could include personal issues by staff which are brought into the workplace, staff which have impossible assignments such as a Parole Officer with 500 cases, staff having different opinions about how a client or situation should be handled, staff value and ethical conflicts e.g. in a hospital setting the staff might have strong feelings about a patient’s decision to discontinue renal dialysis. Another staff issue that could be described is how different professional disciplines react to the same situation. Section III: Concluding Topics MSW Field Manual Appendix B: 26 Additional topics to be included in each Narrative. 1. SUPERVISION ISSUES. Describe and discuss topics addressed in supervision with your Field Instructor this week. 2. SIGNATURE AND DATE. Sign and date your Narrative. MSW Field Manual Appendix B: 27 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Getting Started: Ideas for the First Three Weeks of Practicum A successful practicum almost always starts with the student being assigned responsibility for a project or giving direct services to clients within the first three weeks of the student’s arrival. The following list offers several ideas for initial practicum learning opportunities. Develop a list of questions with your Field Instructor as you begin a windshield survey of the community, examining the needs and concerns your agency is addressing by speaking with clients in the waiting room, staff members, or through your interaction with referral agencies. You may want to review prior needs assessments that have been conducted by the agency. Shadow a social worker or other key staff member during their workday at the agency, in their interaction with clients, at meetings and presentations, as well as in working on projects you will be assigned to. Discuss with your Field Instructor your observations and questions. Gain insight into the client’s experience of your agency’s services by walking through each program or unit of the agency, from the point of referral to completing the program services. Consider the questions, concerns and needs a client may have at each stage of this process. You may also want to briefly talk with clients or referral agencies to get their impressions. Attend Inter-Disciplinary Team Meetings, Case Conferences, Board Meetings, or Task Force Meetings along with your Supervisor or Field Instructor. By using group process recording to examine what is taking place at these meetings, you can gain insight into how social workers function in the agency and strategies for facilitating a meeting successfully. Observe the Intake process, examining and discussing with your Field Instructor how clients are referred to the agency, the range of concerns presented, how decisions are made related to opening or referring a case, as well as what other resources in the community are utilized. If you will be offering Intakes as part of your practicum, arrange to have a staff member or Supervisor observe you during an Intake and offer you feedback on your interviewing style. Using a case review form provided by the agency, review selected case files provided by your Supervisor. Often done with the intent of organizing case records or updating data base information, the review of selected case files can teach you a great deal about the agency’s reporting requirements, how services are provided and offer you a profile of clients served. Orientation in many agencies includes being assigned a project of your own. Examples of tasks in the early weeks of your project include informing other service providers of a new service offered, making calls as part of a needs assessment or program evaluation, examining a gap in service delivery or researching potential grant funding sources. Familiarize yourself with the significant legislation and funding which impacts your agency, as well as the ethical and practice issues that they present. Begin a file of professional journal articles related to issues and concerns you will encounter in your practicum experience. Explore the internet for related sites of interest to bookmark and reference. MSW Field Manual Appendix B: 28 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM MSW PRACTICUM Student Name Date SAMPLE WEEKLY SUPERVISION AGENDA AGENDA AREAS FOR DISCUSSION TODAY ACTIVITIES FOR THE WEEK Assignments and Activities Priorities AREAS FOR DISCUSSION Client Activity and Intervention Plan Review Progress on Case Studies Review Progress on Learning Objectives Observations of Strengths and Weaknesses Learning Gains this Week PLANS FOR NEXT WEEK Assignment and Activities Presentation of Case Study Schedule for Supervision MSW Field Manual Appendix B: 29 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Process Recording Guidelines and Formats Purpose: To enhance the student’s ability to recall the details of their interactive work with clients; to write clearly and coherently about the complex thoughts, reactions, and feelings that arise in the work with clients; to integrate theoretical concepts, skills, and values into the learning experience and insight being gained in practice. Format: Several formats are available and can be modified by the Field Instructor to address the agency’s services and student’s learning needs. Each format begins with a description of Identifying Information, Purpose, and Observations. This information defines the context of the intervention while allowing the student to demonstrate their understanding of the bio-psycho-social realities and unique aspects of the client and their situations. This may include the purpose and dynamics of the group session, or pre-meeting activity, goals and perceptions. This is followed by a section on Assessment, Analysis, and Planning. Process recording has been used successfully in an array of learning experiences ranging from individual, couple and family sessions to group work with clients, community groups, and coalitions. Example: Susanna J. Wilson in the classic text Recording: Guidelines for Social Workers suggests the following format can be used to help students differentiate and integrate the cognitive and affective components of their interaction with clients. Field Instructor’s Comments Content Dialogue of Interaction Initial Reactions, Feelings / Responses Student Analysis / Assessment The field instructor can make comments and offer feedback right opposite the content – dialogue and feelings/reactions the student records. The student uses this space to record their interaction with the client, word for word. This is to include the verbal and non-verbal communications, such as interruptions, silence, and interactions that may not have been part of the planned intervention. The student records here how they were feeling as the dialogue, activity, or interaction was taking place. Being as open and honest as possible allows the student to explore their own initial reactions, feelings, and responses, including the values upon which these reactions are based. The student analyzes their interventions, the skills they were using, and critically assess their own work. There may also be comments related to care planning or steps to take in the next intervention. Adapted from the Virginia Commonwealth University School of Social Work MSW Field Manual Appendix B: 30 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM CASE PRESENTATION SAMPLE OUTLINE Field Education Case Studies Case Study Profile of Client/Family/System Intervention Overview of Presenting Problem(s) Why Case was Selected for Study Assessment of Client's Environment at Multiple Levels Eco-System Analysis of Client, Family, Community, and System Needs e.g., Social Summary, Genogram, or Ecomap Presentation Review Sequence of Events Leading to Occurrence of Presenting Problem Identification of Client and Family Systems Strengths Discussion of Cultural Implications for Intervention Application of Theory, Research, and Practice Models Discussion of the Application of Theory to Practice (2-3 Models) Review and Discussion of 3-5 Related Journal Articles Assessment and Intervention Strategies Utilized by the Student Identification of Intervention Goals and Strategies Risk/Benefit of Strategy, Timeline for Intervention, Outcome Review Student's Role in Intervention and Clinical Skills Used Presentation of Student Learning Objectives Identify Strengths/ Weaknesses in Skill Application Identify Areas for Further Development Address the Social Worker Role in Interagency Collaboration and Advocacy Identify Social Worker's Role to Client, Agency, and Community Identify Relevant Standards of Care, Practice Standards, or Policy Discuss Social Work Values & Ethical Considerations Additional Areas for Consideration Review Issues Raised by this Case for the Students Summary & Conclusion MSW Field Manual Appendix B: 31 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Suggested Precautions to Follow During Home Visits Review the agency’s written policies and procedures regarding home visits, as well as other safety related issues. Ask a staff member familiar with the community to personally orient you. Be familiar with your environment: entrances, exits, places to avoid as well as safe places. Project an image of knowing where you are going and what you are doing, even if you don’t. The last thing you want to do is look preoccupied, distracted or lost. Observe how clients are dressed and their body language. Are they wearing coats, jackets or other clothing that may conceal a weapon? Always be sure you have enough gas in the vehicle you are driving, and either a cell phone or change to place several calls with you at all times. Visit at times of high activity, like 8:00 to 10:00 am or 2:30 to 4:00 pm, when children in the home or neighborhood are going to school or getting out of school. Select a time when people who are known to be violent are out of the home. Be mindful that your own clothing and jewelry not misrepresent you or put you at risk for being a target for a crime, such as expensive jewelry or clothing that could be interpreted as provocative or reflective of gang membership. If it seems appropriate in the community and the client or family agrees, walk around the neighborhood, visit the park together or sit on the porch with the family from time to time, so others can see that you are there with the client’s permission. While protecting the client’s confidentiality, be prepared to answer questions simply and directly pertaining to who you are, what you are doing and why you are with the client. This may be important in demonstrating to neighbors that you are not a salesperson, missionary, police officer or even a new drug dealer in the neighborhood. ALWAYS let the staff at the agency know where you are going and when you will return. Call clients ahead of your visit to let them know to expect you at a certain time. Ask them contact the agency if you are late. At the door, listen before you knock. If you hear sounds that convey a threatening situation is going on, leave immediately. MSW Field Manual Appendix B: 32 Stand to one side of the door when you knock, not directly in front. Do not accept invitations such as, “Is that you? Just come in.” Identify yourself and ask the occupant to come to the door to let you in. Once inside, be alert and observant of your environment. Are there any weapons around? Are drugs being used in the home? Is someone intoxicated and physically acting out? In such cases, inform your primary client that you cannot remain and try to reschedule the visit. Regardless, get out. If a client or family member’s language or behavior begins to escalate, do not get physical. If you are in a situation that is escalating: DIVERT Refocus the attention to another subject. Change seats. Ask for a cup of water. DIFFUSE Using a clear, confident tone of voice, convey you agree with the person and how they feel they have been treated. Assure them they are safe. DELAY Ask to postpone your discussion, or “practice strength in numbers” by calling for back up assistance, if the situation requires you remain in the home. Or, LEAVE While none of us like to think of the possibility that any of the aforementioned will happen to us, taking safety precautions and paying attention to the environment we are working in is a critical aspect of home based work and being effective as a social worker in the community. Many agencies offer safety training related to home visits as well as de-escalating potentially violent clients. You are encouraged to participate in these trainings when they are offered. If you any questions or need further guidance, contact your Field Instructor, Faculty Liaison, the MSW Field Education Coordinator or the UAA School of Social Work. Adapted from Tulane University, School of Social Work MSW Field Manual Appendix B: 33 Can state steps in process Understand interactions as basis for analysis; Understands individual is part of environment which both impacts on and is impacted by individual Learns values; differentiate professional and personal values Learns Code Conceptualizes helping interaction as one that identifies and builds on strengths - not deficits Assume no knowledge Assume no knowledge Assume no knowledge Assume no knowledge Assume no knowledge Problem Solving Systems Ecology Social Work Values Social Work Code of Ethics Strengths Approach Generalist* Adv. Gen. Understands how approach promotes better outcomes; indications and contra-indications Conceptualizes persons and organizations as parts of complex environments which interact and have a reciprocal affect on one other ; combines understanding of ecology with that of systems How to resolve value conflicts; distinguish from ethics and laws Understanding of ethical conflicts and resolution; legal issues Understands application in various levels of practice Understand complex, higher level systems (e.g., families, social service system) Outcome Knowledge Assume no knowledge ab initio Assume no knowledge Assume no knowledge Assume no knowledge Assume no knowledge Assume no knowledge Assume no knowledge ab initio Applies assessment and intervention planning with individual, group, or family Applies values to selection of intervention strategies Applies specific sections of code to professional behavior Adv. Gen. Applies assessment and intervention strategy at different levels of practice (e.g. micro and macro) Assess and plans change intervention strategy for individual and more complex system w/ understanding of how ecological factors affect process and outcome Demonstrates ability to analyze and resolve value conflicts Ability to analyze and resolve ethical conflicts Application w/ individuals and more complex systems Application of theory to change individual and more complex systems Outcome Application in practice w/ individual, group, or family Individual, group, or family assessment and intervention plan demonstrates application of systems theory Individual, group, or family assessment and intervention plan includes analysis of biological, social, and cultural environment and how these affect intervention Generalist* Skills FIELD EDUCATION Knowledge, Skills, & Values Generalist and Advanced Generalist MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM University OF Alaska Anchorage Assume none Assume none Assume none Assume none Assume none Assume none ab initio Reinforces professional mission and identity Contributes to professional identity, leadership, autonomy, and clients protection Best change is one that incorporates strengths of all people and systems involved Organizations operate in complex environments including fiscal, regulatory, cultural, and political. Change requires analysis of many levels of systems affecting situation MSW Field Manual Appendix B: 34 Growth depends on strengths rather than deficits Conveys professional mission and identity Establishes parameters for professional behavior Individual operates in context of environment the understanding of which is essential to understanding his behavior Adv. Gen. Approach can reduce conflict in making decisions Outcome Systematic approach facilitates rational decision making Behavior changes by interaction with others Generalist* Values Overarching Issues There are a number of “overarching” issues which are interwoven at every opportunity for discussion in field education seminars. These issues include leadership and professionalism demonstrated by Social Workers in the various settings; unique assessments and interventions with Alaska Natives and other minority populations found in Alaska; sensitivity to cultural differences; unique gender issues and perspectives; identification of overt and subtle racism, sexism, age discrimination, homophobia, and imposition of personal religious values in students, teachers, institutions, and communities; the effects of economic status; practices and values unique to Alaska; differences between urban and rural practice; domestic violence; advocacy on behalf of consumers; and behavioral health (mental health, substance abuse) issues. * The outcomes specified for Generalist Studies (Foundation Year, nominal first year) are the entry level Knowledge, Skills, and Values assumed for students starting Advanced Generalist studies (Concentration Year, nominal second year). MSW Field Manual Appendix B: 35 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Recommended Reading “The Practicum Companion for Social Work: Integrating Class and Field Work.” Berg-Weger and Birkenmaier. Allyn and Bacon, Needham Heights, MA. 2000. Chapter 1.3 (Practice Application), pp12 - 17 “Field Instruction: A Guide for Social Work Students,” 3rd Edition. Royse, Dhooper, and Rompf. Addison Wesley Longman, Inc., New York, NY. 1999. pp. 18 – 19 “Field Instruction: A Guide for Social Work Students,” 3rd Edition. Royse, Dhooper, and Rompf. Addison Wesley Longman, Inc., New York, NY. 1999. pp. 22 – 37 “Field Instruction: A Guide for Social Work Students,” 3rd Edition. Royse, Dhooper, and Rompf. Addison Wesley Longman, Inc., New York, NY. 1999. pp. 103 – 104 “The Social Work Practicum: A Guide and Workbook for Students.” Horejsi and Garthwait. Allyn and Bacon, Needham Heights, MA. 1999. Chapter 5 (Using Supervision), pp 46–57. “Journal of Teaching in Social Work,” Vol. 7(2) Royse, Dhooper, and Rompf. The Haworth Press, Inc. 1993. Anxiety Preceding Field Work: What Students Worry About pp 81-95 “Ten Tips for a Successful Field Placement.” Ligon and Ward. The New Social Worker. Spring 1998. Center for Substance Abuse Treatment. (1999). Cultural Issues in Substance Abuse Treatment. Rockville, MD: U.S. DHHS SAMHSA CSAT. DHSS Publication No. (SMA 99-3278). Free copies available at http://store.health.org/catalog/productDetails.aspx?ProductID=15449 (updated 8-16-04) Center for Substance Abuse Treatment. (2001). A Provider’s Introduction to Substance Abuse Treatment for Lesbian, Gay, Bisexual, and Transgender Individuals. Rockville, MD: U.S. DHHS SAMHSA CSAT. DHSS Publication No. (SMA 99-3278). Free copies available at http://store.health.org/catalog/productDetails.aspx?ProductID=15881 (updated 8-16-04) Barnett, J.E. Must Some Boundaries Be Crossed? Proscio, T. (2001). How Foundations Garble Their Message and Lose Their Audience: Bad Words For Good. New York: The Edna Clark McConnell Foundation. (May be downloaded at http:/ www.emcf.org/pub/index.htm) current as of 8-16-04 MSW Field Manual Appendix B: 36 Appendix C: Program Information Overview of MSW Curriculum Layout of MSW Curriculum by Semester and Sequence MSW Course Descriptions MSW Graduate Certificates UAA Affirmative Action Policy UAA Sexual Harassment Policy MSW Field Manual Appendix C: 1 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM Overview of MSW Course Curriculum The MSW curriculum is sequential and must be taken as specified. Courses are typically offered only in the semester indicated. Not taking courses in sequence could delay graduation. All exceptions to the curriculum sequence are subject to approval by the Faculty Advisor and the MSW Program Coordinator. The MSW Program offers full-time and part-time plans for degree completion. Full-time and part-time plans ensure student completion of the program within 1 to 4 years. Part-time and fulltime students take the same courses. The only distinction is the timing in the curriculum plan over the 1, 2, or 4 years (depending on program plan). There are no separate or different course sections or course requirements for part-time students. This provides equal quality of education for full- and part-time students. Students are required to adhere to the program plan to which they have been admitted. Only under extenuating circumstances, and with the approval of the MSW Program Coordinator and Faculty Advisor, can a student change from one plan to another. A written request must be submitted to the MSW Program Coordinator. The Coordinator may request supporting documentation of need for the change. MSW Field Manual Appendix C: 2 Master of Social Work Program Graduate Studies Plan Full-Time 2 year Name: UAA ID: FOR USE BY THE SCHOOL OF SOCIAL WORK ONLY: Prerequisite(s) Completed? Other: Completed: LSHD Admitted Unconditionally date: Biology date: FALL Class Number SWK 630 (1 credit) SPRING Semester Taken Class Number SWK 607 (3 credits) Practice Skills Lab SWK 624 (4 credits) SWK 636 (3 credits) SWK 645 (3 credits) Advisor Approved Elective (3 credits) 16 credits Foundation Practice Direct Practice I Generalist Practicum I Human Behavior in the Social Environment Human Diversity in Social Work Practice FALL Class Number Title Semester Taken Title Contemporary Social Welfare Policy & Services Foundation Research Methods Community Practice Generalist Practicum II SPRING Semester Taken Class Number SWK 647 (4 credits) SWK 635 (3 credits) SWK 698 (3 credits) TWO Advisor Approved Elective (6 credits) 16 credits Social Policy for Advanced Gen Practice Program Evaluation Direct Practice II Advanced Gen. Practicum III Organizational Practice Title Semester Taken Title Advanced Gen. Practicum IV Advanced Gen. Integrative Seminar MSW Research Project SECOND YEAR Class Number SWK 608 (3 credits) SWK 628 (3 credits) SWK 633 (3 credits) SWK 646 (3 credits) SWK 634 (3 credits) 15 credits date: FIRST YEAR SWK 631 (3 credits) SWK 632 (3 credits) SWK 644 (3 credits) SWK 642 (3 credits) SWK 643 (3 credits) 16 credits Title Statistics Semester Taken MSW Field Manual Appendix C: 3 Master of Social Work Program Graduate Studies Plan Part-Time 4 year UAA ID: Name: FOR USE BY THE SCHOOL OF SOCIAL WORK ONLY: Prerequisite(s) Completed? Other: Completed: LSHD date: SUMMER Class Number Foundation Practice Class Number SWK 643 (3 credits) SWK 642 (3 credits) Opportunity SUMMER Statistics Title SPRING Semester Taken Human Diversity in Social Work Practice Human Behavior in the Social Environment Class Number SWK 607 (3 credits) Practice Skills Lab Semester Taken Contemporary Social Welfare Policy & Change SPRING Class Number SWK 632 (3 credits) Direct Practice I Class Number SWK 636 (3 credits) SWK 644 (3 credits) Generalist Practicum I SWK 645 (3 credits) Title Title Advisor Approved Elective (3 credits) FALL Semester Taken date: Semester Taken Title Semester Taken Community Practice Generalist Practicum II SECOND YEAR Title date: FALL Semester Taken Advisor Approved Elective Class Number SWK 630 (1 credit) Advisor Approved Elective Biology FIRST YEAR SWK 631 (3 credits) Title Admitted Unconditionally Opportunity SUMMER SWK 624 (4 cred’s) Title FALL Semester Taken Foundation Research Methods Advisor Approved Elective Class Number Title SWK 608 (3 credits) SWK 628 (3 credits) SPRING Semester Taken Class Number Title Social Policy for Advanced Gen. Practice SWK 698 (3 credits) MSW Research Project Program Evaluation Advisor Approved Elective Opportunity Opportunity SUMMER Title Organizational Practice Opportunity FALL Semester Taken Class Number SWK 633 (3 credits) SWK 646 (3 credits) Title Direct Practice Advanced Generalist Practicum III SPRING Semester Taken Class Number SWK 647 (4 credits) SWK 635 (3 credits) Title Semester Taken Advanced Gen. Practicum IV Advanced Gen. Integrative Seminar FOURTH YEAR Class Number SWK 634 (3 credits) Advisor Approved Elective Semester Taken THIRD YEAR Class Number ELECTIVES: Class Number Title Semester Taken MSW Field Manual Appendix C: 4 Master of Social Work Program Graduate Studies Plan ADVANCED STANDING: Full-Time 1 year Name: UAA ID: FOR USE BY THE SCHOOL OF SOCIAL WORK ONLY: Prerequisite(s) Completed? Other: Completed: LSHD Admitted Unconditionally date: Biology date: FALL Title date: SPRING Semester Taken Class Number SWK 647 (4 credits) SWK 635 (3 credits) SWK 698 (3 credits) TWO Advisor Approved Elective (6 credits) 16 credits Social Policy for Advanced Gen Practice Program Evaluation Direct Practice II Advanced Gen. Practicum III Organizational Practice Semester Taken Title Advanced Gen. Practicum IV Advanced Gen. Integrative Seminar MSW Research Project SECOND YEAR Class Number SWK 608 (3 credits) SWK 628 (3 credits) SWK 633 (3 credits) SWK 646 (3 credits) SWK 634 (3 credits) 15 credits Statistics ELECTIVES: Class Number Title Semester Taken MSW Field Manual Appendix C: 5 Master of Social Work Program Graduate Studies Plan ADVANCED STANDING: Part-Time 2 year Name: UAA ID: FOR USE BY THE SCHOOL OF SOCIAL WORK ONLY: Prerequisite(s) Completed? Other: Completed: LSHD date: SUMMER Title Organizational Practice Statistics Class Number Title SWK 608 (3 credits) SWK 628 (3 credits) SPRING Semester Taken Class Number Title Social Policy for Advanced Gen. Practice SWK 698 (3 credits) MSW Research Project Program Evaluation Advisor Approved Elective (3 credits) FALL Semester Taken Class Number SWK 633 (3 credits) SWK 646 (3 credits) date: Title Direct Practice Advanced. Gen. Practicum III Semester Taken SPRING Semester Taken Class Number SWK 647 (4 credits) SWK 635 (3 credits) Title Semester Taken Advanced. Gen. Practicum IV Advanced. Gen. Integrative Seminar SECOND YEAR Title date: FALL Semester Taken SUMMER Class Number SWK 634 (3 credits) Advisor Approved Elective (3 credits) Biology FIRST YEAR Class Number Admitted Unconditionally ELECTIVES: Class Number Title Semester Taken Please note: 6 credits of advisor approved electives are required for advanced standing students. MSW Field Manual Appendix C: 6 University OF Alaska Anchorage MASTER OF SOCIAL WORK FIELD EDUCATION PROGRAM MSW COURSE DESCRIPTIONS Policy SWK A607: Social Welfare Policy and Services (3 credits) Provides a basic understanding of the history and current patterns of provision of social welfare services in the United States. Content includes the response of the social welfare system to those in need and the role of the legislature, interest groups, and advocates in the policymaking process. Problems and issues that people confront as a result of discrimination are examined. Policy analysis frameworks are used to identify key issues, understand policy development, and assess the impact of social welfare policy in providing economic and social justice for poor and at-risk populations. SWK A608: Social Policy for Advanced Generalist Practice (3 credits) Prepares practitioners for developing policies and programs in a political economy. Examines contemporary social needs in a diverse and inequitable society. Emphasizes roles of research and evaluation in a policy process. Research SWK A624: Foundation Research Methods (4 credits) Introduces students to fundamental research principles and practices in Social Work. Emphasis is on preparing students to be informed consumers of the professional research literature. SWK A628: Program Evaluation (3 credits) Theory and practice of agency or community-based research and evaluation. Course topics include commonly used evaluation models and research designs, politics and ethics of conducting and using research in an applied setting, communicating findings. SWK A698: MSW Research Project (3 credits) Students complete an applied research project of use to a social service program and/or the profession. Completion of the project, including statement of the problem, literature review, design methodology, data analysis, and implications of the findings. Public presentation of the project culminates the research sequence. Practice SWK A630: Practice Skills Laboratory (1 credit) Knowledge and understanding of basic interpersonal skills needed for generalist social work practice. Experience in applying the skills to individual, family, and group settings. Attention to inter-ethnic communication skills and non-traditional settings. SWK A631: Foundation Practice (3 credits) Introduction to generalist social work practice, focusing on problemsolving and planned change for clients and systems in need of professional intervention. Emphasis is on professional identity, values, ethical and legal issues in practice, functioning on multidisciplinary teams, technical writing, and evidence-based practice. SWK A632: Direct Practice I (3 credits) Continues the problem-solving change approach with attention to assessment, intervention, and termination. Emphasis is on ways of knowing. Includes evidence-based practice and introduction to bio/psycho/social theories which inform social work practice with individuals, families, and groups. The course also addresses “being a practitioner” within an agency setting. SWK A633: Direct Practice II (3 credits) Focuses on the application of practice theory in the context of advanced generalist practice. Emphasizes the refinement of skills for assessment, intervention, and evaluation of social work practice with a variety of client systems focusing on the theoretical and empirical justification for those interventions. SWK A634: Organizational Practice (3 credits) Provides an ecosystemic perspective for organizational social work practice with programs, staff, organizations, and larger systems. Covers advanced generalist roles such as agency administrator, program planner, supervisor, and community organizer. Specific attention is also given to the challenges encountered when working with larger systems. MSW Field Manual Appendix C: 8 SWK A635: Advanced Generalist Integrative Seminar (3 credits) Capstone course for the advanced generalist practice sequence. Provides students with the opportunity to integrate ecosystemic theory and problem-solving approaches with direct and organizational practice. Fulfills competency exam requirement. SWK A636: Community Practice (3 credits) Focuses on practice and skills in community development, community planning and community organizing, and analysis of community practice models. Field Education SWK A644: Generalist Practicum I (3 credits) Part one of generalist practicum sequence. Student applies social work knowledge, skills, values, and ethics within an organization and/or community context. The student completes 240 practicum hours in an approved setting under the supervision of a MSW field instructor appointed by the university. SWK A645: Generalist Practicum II (3 credits) Part two of generalist practicum sequence. Student applies social work knowledge, skills, values, and ethics within an organization and/or community context. The student completes 240 practicum hours in an approved setting under the supervision of a MSW field instructor appointed by the university. SWK A646: Advanced Generalist Practicum I (3 credits) Part one of advanced generalist practicum sequence in which student performs as an advanced generalist social worker within an organization and/or community context. The student completes 240 practicum hours in an approved setting under the supervision of a MSW field instructor. SWK A647: Advanced Generalist Practicum II (4 credits) Part two of the generalist practicum sequence in which student performs as an advanced generalist social worker within an organization and/or community context. The student completes 300 practicum hours in an approved setting under the supervision of a field instructor. SWK A639: Advanced Generalist Intensive Practicum (7 credits) Advanced generalist block practicum in which student performs as an advanced generalist social worker within an organization and/or community context. The student completes seminar and 540 practicum hours in an approved setting under the supervision of a MSW Field Instructor. Human Behavior in the Social Environment SWK A642: Human Behavior in the Social Environment (3 credits) Identification and advanced analysis of various theoretical frameworks for understanding human behavior with emphasis on the reciprocal interactions between the individual and systems of social environment including families, groups, organizations, and communities. SWK A643: Human Diversity in Social Work Practice (3 credits) Examination of human diversity in relation to discrimination, oppression, and populations at risk. Exploration of strategies that advance social and economic justice. Historical and contemporary influences on group membership and affiliation are addressed along with values, knowledge, and skills for effective generalist social work practice with diverse populations and clients. Electives SWK A651: Mental Health Practice Issues (3 credits) Preparation to work in a variety of mental health settings, including in-patient, community mental health centers, clinics, family services, specialized service settings for developmentally disabled persons, and alcohol treatment centers. Demonstrates brief treatment and case management models. Addresses strengths of families and individuals. SWK A654: Supervisory Management in Social Work (3 credits) Prepares graduate students and practitioners for social work supervisory management roles. The course provides a theoretical framework for supervisory management methods and processes, and will address essential knowledge, values, and skills in these professional functions. Issues of gender and race as it relates to supervisory management will also be explored. SWK A656 Treatment of Families (3 credits). Explores systems theory with specific attention to applications to and implications for family treatment. Understanding relationship dynamics from a systemic point of view. Major family therapy and treatment approaches, issues, and dynamics. MSW Field Manual Appendix C: 9 SWK A659: Leadership and Decision Making in Social Work (3 credits) Focus on knowledge and skills related to leadership and decision-making for potential leaders of social organizations. Emphases include leadership theory and analysis of leadership styles and decision-making theory and techniques. Issues of gender and race as they relate to leadership and decision-making will also be explored. SWK A660: Financial Leadership for Social Work Administrators (2 credits) Focuses on the budgeting process and how it relates to social service program planning, accounting methods and procedures, financial evaluation, and financial accountability. Values and ethics relating to financial administration in the nonprofit sector emphasized. Gender and race and their interpersonal/social influences on the financial management process are explored. SWK A661: Marketing in the Social Sector (2 credits) Focuses on the nature, role, and relevance of social sector marketing, the nature of the public relations activities, the major concepts and tools to analyze an organization’s markets, and potential strategies/guidelines for the development and implementation of marketing programs. SWK A662: Financial Resource Development for Social Services (2 credits) Explores the planning, conducting, and evaluation of fundraising activities, the development of mission-based fundraising, donor identification and relations, spectrum-wide fundraising (in-kind support, private support, private/public grants), social entrepreneurship and fundraising ethics and accountability. SWK A663: Clinical Social Work with Children and Adolescents (2 credits) Preparation for clinical work with children and their families. Review of fundamental issues in child and adolescent development will provide the groundwork for development of effective assessment and treatment skills. Emphasis will be placed upon understanding the child/adolescent within the family, community, and cultural context, incorporating these factors into treatment approaches and planning. SWK A664: Clinical Social Work with Adults (2 credits) Preparation for advanced clinical social work in a variety of social settings with adults suffering from behavioral disorders and problems coping with environmental stressors. Focus upon skills for assessment, application of evidence-based interventions and evaluation. SWK A665: Comparative Group Work (3 credits) Equips students with theoretical and practical knowledge to differentially implement group interventions in a variety of settings with diverse populations. This course focuses on professional practice with groups. Students enter this course with beginning knowledge, skills, and values for understanding professional social work practice. SWK A667: Clinical Group Therapy (2 credits) Equips social work students with knowledge and skills to independently practice clinical group therapy. Theoretical concepts and scientific findings will be applied to understand the practice of clinical group therapy which is short-term, structured, and theme-centered. Students must currently be leading or have led a clinical therapy group. SWK A672: Social Work with Families and Couples (2 credits) Preparation for advanced work with complex families. Major focus on family systems theories and systemic therapeutic interventions with acute and chronic dysfunction. Provides substantive knowledge of systemic interventions with multi-problem families. Special attention to poverty, addictions, family violence, family disruption, divorce, and issues encountered by nontraditional families. SWK A690: Special Topics (1-3 credits) Focus on current topics related to social work services, diverse client groups, and fields of practice. SWK 690 may be repeated for credit with different subtitles. SWK A697: Independent Study (3 credits) An independent study course consisting of topics or problems chosen by the student, guided under the supervision of a full-time faculty member. The course is not a duplication of and must differ significantly from a catalog course. Independent study provides the opportunity for students who have completed most of the required courses in the MSW Program to study topics which are not offered. MSW Field Manual Appendix C: 10 GRADUATE CERTIFICATE IN SOCIAL WORK MANAGEMENT The Graduate Certificate in Social Work Management prepares MSW graduates to be managers in social service settings. Students develop advanced knowledge and skills in organizational practice, supervisory management, leadership and decision-making, marketing in the social sector, financial resource development, budgeting and fiscal management. The curriculum is based on the Leadership and Management Practice Standards established by the National Network for Social Work Managers. Please note the Certificate program is separate from the MSW program and requires two applications: The graduate Certificate Application is due to the School of Social Work by November 15th. The UAA Application for Admission to a Certificate Program is due to Enrollment Services no later than November 1st for Spring admission. Curriculum Requirements: (Total = 15 credits): MSW Required Course (3 credits): SWK A634 Organizational Practice 3 credits MSW Elective Courses (12 credits): SWK A654 Supervisory Management in Social Work SWK A659 Leadership and Decision-Making in Social Work SWK A660 Financial Leadership for Social Work Administrators SWK A661 Marketing in the Social Sector SWK A662 Financial Resource Development for Social Services 3 credits 3 credits 2 credits 2 credits 2 credits Graduates of the Graduate Certificate in Social Work Management will be able to demonstrate the knowledge and skills to perform organizational social work practice roles using multiple interventions directed at multiple levels. They will be able to: demonstrate the role of leadership and decision-making in social service organizations; apply supervisory management skills at multiple levels within an organization; integrate budget development and fiscal analysis into social services program planning; utilize social sector marketing concepts to enhance the mission of their respective programs and organizations; and design and implement financial resource development plans for social programs/social service agencies. MSW Field Manual Appendix C: 11 GRADUATE CERTIFICATE IN CLINICAL PRACTICE The Graduate Certificate in Clinical Social Work Practice prepares MSW graduates to practice clinical social work using social work principles and methods to assist in the treatment of mental and emotional conditions of individuals, families or groups. The 15 credit graduate certificate uses the MSW program elective sequence as a platform for developing advanced knowledge and skills for clinical social work practice and partially preparing students for licensure as a Licensed Clinical Social Worker (LCSW) in Alaska. Courses are offered on a two-year rotation, including evening, weekend and summer intensives. Application deadline is November 15th for a Spring semester start date. Admission Requirements Applicants for the Graduate Certificate in Clinical Social Work Practice must: 1. Be in the Concentration year of the UAA MSW program or have completed an MSW degree from a program accredited by the Council on Social Work Education (CSWE). 2. Have a cumulative graduate grade average of B or higher (3.00 on a 4.00 scale). 3. Provide a written summary of social work practice experience and career goals; and 4. Be eligible for licensure in Alaska. Curriculum Requirements (Total = 15 credits): 1. Required courses (7 credits): SWK A651 Social Work Practice in Addictions and Mental Health SWK A663 Clinical Social Work with Children and Adolescents SWK A664 Clinical Social Work with Adults 3 credits 2 credits 2 credits 2. Plus completion of eight credits from the following options (8 credits): SWK A656 Treatment of Families 3 credits SWK A672 Social Work with Families and Couples 2 credits SWK A665 Comparative Group Work 3 credits SWK A667 Clinical Group Therapy 2 credits Up to three (3) credits may be taken from other approved graduate level course(s) that help prepare students for clinical social work practice. Alaska Statute 08.95.990(2) defines “clinical social work” as the diagnosis of psychiatric disorders and the use of techniques of applied psychotherapy of a nonmedical nature while practicing social work. Other clinical courses that include content consistent with this definition may be approved in consultation with the clinical certificate advisor. Certificate Completion Requirements Students enrolled in the graduate certificate program are required to complete the curriculum requirements with a cumulative GPA of 3.00 or better Student Outcomes The program is designed to expand knowledge and skills for students preparing for clinical social work practice. Students demonstrate their abilities to: 1. 2. 3. 4. 5. Practice clinical social work within the legal and ethical standards of the profession. Enhance the mental health and well-being of individuals, families and groups who seek their service. Engage, assess, diagnose and intervene on behalf of clients guided by practice theories and empirically-supported practice knowledge. Maintain professional integrity in all aspects of their practice. Recognize practice limitations and seek appropriate clinical supervision and education to increase/enhance professional competence. MSW Field Manual Appendix C: 12 6. Develop a concept and a plan for their future professional development. MSW Field Manual Appendix C: 13 NONDISCRIMINATION AND HARASSMENT NONDISCRIMINATION POLICY It is the policy of the UAA School of Social Work that all aspects of the BSW and MSW Programs, as they affect students, faculty, or staff, will be conducted without discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity of expression, marital status, political belief, religion, immigration status, mental or physical disability, veteran status, pregnancy or parenthood. The School and its faculty fully adhere to the NASW Code of Ethics. We welcome students of different backgrounds celebrating the diversity of Alaska and the United States. AHAINA Student Programs Office…(907) 786-4070 Disability Support Services…(907) 786-4530 Human Resource Services Department…(907) 786-4608 Native Student Services…(907) 786-4000 Office of Student Affairs…(907) 786-1214 UAA Office of Campus Diversity and Compliance…(907) 786-4680 U.S. Department of Labor (Office of Federal Contract Compliance Programs, Federal Building, Anchorage, Alaska) for advice on discrimination complaints…(907) 271-2864 HARASSMENT The University of Alaska Anchorage is a community that cherishes free and open exchange of ideas in the pursuit of knowledge. Maintaining this freedom and openness requires the presence of safety and trust; it requires the absence of coercion, intimidation, and exploitation. Therefore, harassment of any kind has no place in the university. Anyone who believes he or she has been a victim of harassment should contact the appropriate dean/director office(s), the Office of the Dean of Students, the UAA Office of Campus Diversity and Compliance, or the U.S. Department of Labor (Office of Federal Contract Compliance Programs, Federal Building, Anchorage, Alaska). This statement is taken directly from the UAA Course Catalog, Chapter 1 Page 15 MSW Field Manual Appendix C: 14 CODE OF ETHICS Code of Ethics of the National Association of Social Workers I. Approved by the 1996 NASW Delegate Assembly and revised by the 2008 NASW Delegate Assembly Preamble The primary mission of the social work profession is to enhance human wellbeing and help meet the basic human needs of all people, with particular attention to the needs and empowerment of people who are vulnerable, oppressed, and living in poverty. A historic and defining feature of social work is the profession’s focus on individual wellbeing in a social context and the wellbeing of society. Fundamental to social work is attention to the environmental forces that create, contribute to, and address problems in living. Social workers promote social justice and social change with and on behalf of clients. “Clients” is used inclusively to refer to individuals, families, groups, organizations, and communities. Social workers are sensitive to cultural and ethnic diversity and strive to end discrimination, oppression, poverty, and other forms of social injustice. These activities may be in the form of direct practice, community organizing, supervision, consultation administration, advocacy, social and political action, policy development and implementation, education, and research and evaluation. Social workers seek to enhance the capacity of people to address their own needs. Social workers also seek to promote the responsiveness of organizations, communities, and other social institutions to individuals’ needs and social problems. The mission of the social work profession is rooted in a set of core values. These core values, embraced by social workers throughout the profession’s history, are the foundation of social work’s unique purpose and perspective: service social justice dignity and worth of the person importance of human relationships integrity competence. This constellation of core values reflects what is unique to the social work profession. Core values, and the principles that flow from them, must be balanced within the context and complexity of the human experience. Purpose of the NASW Code of Ethics Professional ethics are at the core of social work. The profession has an obligation to articulate its basic values, ethical principles, and ethical standards. The NASW Code of Ethics sets forth these values, principles, and standards to guide social workers’ conduct. The Code is relevant to all social workers and social work students, regardless of their professional functions, the settings in which they work, or the populations they serve. The NASW Code of Ethics serves six purposes: 1. The Code identifies core values on which social work’s mission is based. NASW Code of Ethics 1 2. The Code summarizes broad ethical principles that reflect the profession’s core values and establishes a set of specific ethical standards that should be used to guide social work practice. 3. The Code is designed to help social workers identify relevant considerations when professional obligations conflict or ethical uncertainties arise. 4. The Code provides ethical standards to which the general public can hold the social work profession accountable. 5. The Code socializes practitioners new to the field to social work’s mission, values, ethical principles, and ethical standards. 6. The Code articulates standards that the social work profession itself can use to assess whether social workers have engaged in unethical conduct. NASW has formal procedures to adjudicate ethics complaints filed against its members.* In subscribing to this Code, social workers are required to cooperate in its implementation, participate in NASW adjudication proceedings, and abide by any NASW disciplinary rulings or sanctions based on it. The Code offers a set of values, principles, and standards to guide decision making and conduct when ethical issues arise. It does not provide a set of rules that prescribe how social workers should act in all situations. Specific applications of the Code must take into account the context in which it is being considered and the possibility of conflicts among the Code‘s values, principles, and standards. Ethical responsibilities flow from all human relationships, from the personal and familial to the social and professional. Further, the NASW Code of Ethics does not specify which values, principles, and standards are most important and ought to outweigh others in instances when they conflict. Reasonable differences of opinion can and do exist among social workers with respect to the ways in which values, ethical principles, and ethical standards should be rank ordered when they conflict. Ethical decision making in a given situation must apply the informed judgment of the individual social worker and should also consider how the issues would be judged in a peer review process where the ethical standards of the profession would be applied. Ethical decision making is a process. There are many instances in social work where simple answers are not available to resolve complex ethical issues. Social workers should take into consideration all the values, principles, and standards in this Code that are relevant to any situation in which ethical judgment is warranted. Social workers’ decisions and actions should be consistent with the spirit as well as the letter of this Code. In addition to this Code, there are many other sources of information about ethical thinking that may be useful. Social workers should consider ethical theory and principles generally, social work theory and research, laws, regulations, agency policies, and other relevant codes of ethics, recognizing that among codes of ethics social workers should consider the NASW Code of Ethics as their primary source. Social workers also should be aware of the impact on ethical decision making of their clients’ and their own personal values and cultural and religious beliefs and practices. They should be aware of any conflicts between personal and professional values and deal with them responsibly. For additional guidance social workers should consult the relevant literature on professional ethics and ethical decision making and seek appropriate consultation when faced with ethical dilemmas. This may involve consultation with an agencybased or social work organization’s ethics committee, a regulatory body, knowledgeable colleagues, supervisors, or legal counsel. Instances may arise when social workers’ ethical obligations conflict with agency policies or relevant laws or regulations. When such conflicts occur, social workers must make a responsible effort to resolve the conflict in a manner that is consistent with the values, principles, and standards expressed in this Code. If a reasonable resolution of the conflict does not appear possible, social workers should seek proper consultation before making a decision. The NASW Code of Ethics is to be used by NASW and by individuals, agencies, organizations, and bodies (such as licensing and regulatory boards, professional liability insurance providers, courts of law, agency boards of directors, NASW Code of Ethics 2 government agencies, and other professional groups) that choose to adopt it or use it as a frame of reference. Violation of standards in this Code does not automatically imply legal liability or violation of the law. Such determination can only be made in the context of legal and judicial proceedings. Alleged violations of the Code would be subject to a peer review process. Such processes are generally separate from legal or administrative procedures and insulated from legal review or proceedings to allow the profession to counsel and discipline its own members. A code of ethics cannot guarantee ethical behavior. Moreover, a code of ethics cannot resolve all ethical issues or disputes or capture the richness and complexity involved in striving to make responsible choices within a moral community. Rather, a code of ethics sets forth values, ethical principles, and ethical standards to which professionals aspire and by which their actions can be judged. Social workers’ ethical behavior should result from their personal commitment to engage in ethical practice. The NASW Code of Ethics reflects the commitment of all social workers to uphold the profession’s values and to act ethically. Principles and standards must be applied by individuals of good character who discern moral questions and, in good faith, seek to make reliable ethical judgments. Ethical Principles The following broad ethical principles are based on social work’s core values of service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence. These principles set forth ideals to which all social workers should aspire. Value: Service Ethical Principle: Social workers’ primary goal is to help people in need and to address social problems. Social workers elevate service to others above self-interest. Social workers draw on their knowledge, values, and skills to help people in need and to address social problems. Social workers are encouraged to volunteer some portion of their professional skills with no expectation of significant financial return (pro bono service). Value: Social Justice Ethical Principle: Social workers challenge social injustice. Social workers pursue social change, particularly with and on behalf of vulnerable and oppressed individuals and groups of people. Social workers’ social change efforts are focused primarily on issues of poverty, unemployment, discrimination, and other forms of social injustice. These activities seek to promote sensitivity to and knowledge about oppression and cultural and ethnic diversity. Social workers strive to ensure access to needed information, services, and resources; equality of opportunity; and meaningful participation in decision making for all people. Value: Dignity and Worth of the Person Ethical Principle: Social workers respect the inherent dignity and worth of the person. Social workers treat each person in a caring and respectful fashion, mindful of individual differences and cultural and ethnic diversity. Social workers promote clients’ socially responsible self-determination. Social workers seek to enhance clients’ capacity and opportunity to change and to address their own needs. Social workers are cognizant of their dual responsibility to clients and to the broader society. They seek to resolve conflicts between clients’ interests and the broader society’s interests in a socially responsible manner consistent with the values, ethical principles, and ethical standards of the profession. Value: Importance of Human Relationships Ethical Principle: Social workers recognize the central importance of human relationships. Social workers understand that relationships between and among people are an important vehicle for change. Social workers engage people as partners in the helping process. Social workers seek to strengthen relationships among people in a purposeful effort to promote, restore, maintain, and enhance the wellbeing of individuals, families, social groups, organizations, and communities. Value: Integrity NASW Code of Ethics 3 Ethical Principle: Social workers behave in a trustworthy manner. Social workers are continually aware of the profession’s mission, values, ethical principles, and ethical standards and practice in a manner consistent with them. Social workers act honestly and responsibly and promote ethical practices on the part of the organizations with which they are affiliated. Value: Competence Ethical Principle: Social workers practice within their areas of competence and develop and enhance their professional expertise. Social workers continually strive to increase their professional knowledge and skills and to apply them in practice. Social workers should aspire to contribute to the knowledge base of the profession. Ethical Standards The following ethical standards are relevant to the professional activities of all social workers. These standards concern (1) social workers’ ethical responsibilities to clients, (2) social workers’ ethical responsibilities to colleagues, (3) social workers’ ethical responsibilities in practice settings, (4) social workers’ ethical responsibilities as professionals, (5) social workers’ ethical responsibilities to the social work profession, and (6) social workers’ ethical responsibilities to the broader society. Some of the standards that follow are enforceable guidelines for professional conduct, and some are aspirational. The extent to which each standard is enforceable is a matter of professional judgment to be exercised by those responsible for reviewing alleged violations of ethical standards. VI. 1. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES TO CLIENTS 1.01 Commitment to Clients Social workers’ primary responsibility is to promote the wellbeing of clients. In general, clients’ interests are primary. However, social workers’ responsibility to the larger society or specific legal obligations may on limited occasions supersede the loyalty owed clients, and clients should be so advised. (Examples include when a social worker is required by law to report that a client has abused a child or has threatened to harm self or others.) 1.02 Self-determination Social workers respect and promote the right of clients to self-determination and assist clients in their efforts to identify and clarify their goals. Social workers may limit clients’ right to self-determination when, in the social workers’ professional judgment, clients’ actions or potential actions pose a serious, foreseeable, and imminent risk to themselves or others. 1.03 Informed Consent (a) Social workers should provide services to clients only in the context of a professional relationship based, when appropriate, on valid informed consent. Social workers should use clear and understandable language to inform clients of the purpose of the services, risks related to the services, limits to services because of the requirements of a third party payer, relevant costs, reasonable alternatives, clients’ right to refuse or withdraw consent, and the time frame covered by the consent. Social workers should provide clients with an opportunity to ask questions. (b) In instances when clients are not literate or have difficulty understanding the primary language used in the practice setting, social workers should take steps to ensure clients’ comprehension. This may include providing clients with a detailed verbal explanation or arranging for a qualified interpreter or translator whenever possible. (c) In instances when clients lack the capacity to provide informed consent, social workers should protect clients’ interests by seeking permission from an appropriate third party, informing clients consistent with the clients’ level of understanding. In such instances social workers should seek to ensure that the third party acts in a manner NASW Code of Ethics 4 consistent with clients’ wishes and interests. Social workers should take reasonable steps to enhance such clients’ ability to give informed consent. (d) In instances when clients are receiving services involuntarily, social workers should provide information about the nature and extent of services and about the extent of clients’ right to refuse service. (e) Social workers who provide services via electronic media (such as computer, telephone, radio, and television) should inform recipients of the limitations and risks associated with such services. (f) Social workers should obtain clients’ informed consent before audiotaping or videotaping clients or permitting observation of services to clients by a third party. 1.04 Competence (a) Social workers should provide services and represent themselves as competent only within the boundaries of their education, training, license, certification, consultation received, supervised experience, or other relevant professional experience. (b) Social workers should provide services in substantive areas or use intervention techniques or approaches that are new to them only after engaging in appropriate study, training, consultation, and supervision from people who are competent in those interventions or techniques. (c) When generally recognized standards do not exist with respect to an emerging area of practice, social workers should exercise careful judgment and take responsible steps (including appropriate education, research, training, consultation, and supervision) to ensure the competence of their work and to protect clients from harm. 1.05 Cultural Competence and Social Diversity (a) Social workers should understand culture and its function in human behavior and society, recognizing the strengths that exist in all cultures. (b) Social workers should have a knowledge base of their clients’ cultures and be able to demonstrate competence in the provision of services that are sensitive to clients’ cultures and to differences among people and cultural groups. (c) Social workers should obtain education about and seek to understand the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability. 1.06 Conflicts of Interest (a) Social workers should be alert to and avoid conflicts of interest that interfere with the exercise of professional discretion and impartial judgment. Social workers should inform clients when a real or potential conflict of interest arises and take reasonable steps to resolve the issue in a manner that makes the clients’ interests primary and protects clients’ interests to the greatest extent possible. In some cases, protecting clients’ interests may require termination of the professional relationship with proper referral of the client. (b) Social workers should not take unfair advantage of any professional relationship or exploit others to further their personal, religious, political, or business interests. (c) Social workers should not engage in dual or multiple relationships with clients or former clients in which there is a risk of exploitation or potential harm to the client. In instances when dual or multiple relationships are unavoidable, social workers should take steps to protect clients and are responsible for setting clear, appropriate, and culturally sensitive boundaries. (Dual or multiple relationships occur when social workers relate to clients in more than one relationship, whether professional, social, or business. Dual or multiple relationships can occur simultaneously or consecutively.) NASW Code of Ethics 5 (d) When social workers provide services to two or more people who have a relationship with each other (for example, couples, family members), social workers should clarify with all parties which individuals will be considered clients and the nature of social workers’ professional obligations to the various individuals who are receiving services. Social workers who anticipate a conflict of interest among the individuals receiving services or who anticipate having to perform in potentially conflicting roles (for example, when a social worker is asked to testify in a child custody dispute or divorce proceedings involving clients) should clarify their role with the parties involved and take appropriate action to minimize any conflict of interest. 1.07 Privacy and Confidentiality (a) Social workers should respect clients’ right to privacy. Social workers should not solicit private information from clients unless it is essential to providing services or conducting social work evaluation or research. Once private information is shared, standards of confidentiality apply. (b) Social workers may disclose confidential information when appropriate with valid consent from a client or a person legally authorized to consent on behalf of a client. (c) Social workers should protect the confidentiality of all information obtained in the course of professional service, except for compelling professional reasons. The general expectation that social workers will keep information confidential does not apply when disclosure is necessary to prevent serious, foreseeable, and imminent harm to a client or other identifiable person. In all instances, social workers should disclose the least amount of confidential information necessary to achieve the desired purpose; only information that is directly relevant to the purpose for which the disclosure is made should be revealed. (d) Social workers should inform clients, to the extent possible, about the disclosure of confidential information and the potential consequences, when feasible before the disclosure is made. This applies whether social workers disclose confidential information on the basis of a legal requirement or client consent. (e) Social workers should discuss with clients and other interested parties the nature of confidentiality and limitations of clients’ right to confidentiality. Social workers should review with client’s circumstances where confidential information may be requested and where disclosure of confidential information may be legally required. This discussion should occur as soon as possible in the social worker client relationship and as needed throughout the course of the relationship. (f) When social workers provide counseling services to families, couples, or groups, social workers should seek agreement among the parties involved concerning each individual’s right to confidentiality and obligation to preserve the confidentiality of information shared by others. Social workers should inform participants in family, couples, or group counseling that social workers cannot guarantee that all participants will honor such agreements. (g) Social workers should inform clients involved in family, couples, marital, or group counseling of the social worker’s, employer’s, and agency’s policy concerning the social worker’s disclosure of confidential information among the parties involved in the counseling. (h) Social workers should not disclose confidential information to third party payers unless clients have authorized such disclosure. (i) Social workers should not discuss confidential information in any setting unless privacy can be ensured. Social workers should not discuss confidential information in public or semipublic areas such as hallways, waiting rooms, elevators, and restaurants. (j) Social workers should protect the confidentiality of clients during legal proceedings to the extent permitted by law. When a court of law or other legally authorized body orders social workers to disclose confidential or privileged information without a client’s consent and such disclosure could cause harm to the client, social workers should request that the court withdraw the order or limit the order as narrowly as possible or maintain the records under seal, unavailable for public inspection. NASW Code of Ethics 6 (k) Social workers should protect the confidentiality of clients when responding to requests from members of the media. (l) Social workers should protect the confidentiality of clients’ written and electronic records and other sensitive information. Social workers should take reasonable steps to ensure that clients’ records are stored in a secure location and that clients’ records are not available to others who are not authorized to have access. (m) Social workers should take precautions to ensure and maintain the confidentiality of information transmitted to other parties through the use of computers, electronic mail, facsimile machines, telephones and telephone answering machines, and other electronic or computer technology. Disclosure of identifying information should be avoided whenever possible. (n) Social workers should transfer or dispose of clients’ records in a manner that protects clients’ confidentiality and is consistent with state statutes governing records and social work licensure. (o) Social workers should take reasonable precautions to protect client confidentiality in the event of the social worker’s termination of practice, incapacitation, or death. (p) Social workers should not disclose identifying information when discussing clients for teaching or training purposes unless the client has consented to disclosure of confidential information. (q) Social workers should not disclose identifying information when discussing clients with consultants unless the client has consented to disclosure of confidential information or there is a compelling need for such disclosure. (r) Social workers should protect the confidentiality of deceased clients consistent with the preceding standards. 1.08 Access to Records (a) Social workers should provide clients with reasonable access to records concerning the clients. Social workers who are concerned that clients’ access to their records could cause serious misunderstanding or harm to the client should provide assistance in interpreting the records and consultation with the client regarding the records. Social workers should limit clients’ access to their records, or portions of their records, only in exceptional circumstances when there is compelling evidence that such access would cause serious harm to the client. Both clients’ requests and the rationale for withholding some or all of the record should be documented in clients’ files. (b) When providing clients with access to their records, social workers should take steps to protect the confidentiality of other individuals identified or discussed in such records. 1.09 Sexual Relationships (a) Social workers should under no circumstances engage in sexual activities or sexual contact with current clients, whether such contact is consensual or forced. (b) Social workers should not engage in sexual activities or sexual contact with clients’ relatives or other individuals with whom clients maintain a close personal relationship when there is a risk of exploitation or potential harm to the client. Sexual activity or sexual contact with clients’ relatives or other individuals with whom clients maintain a personal relationship has the potential to be harmful to the client and may make it difficult for the social worker and client to maintain appropriate professional boundaries. Social workers—not their clients, their clients’ relatives, or other individuals with whom the client maintains a personal relationship—assume the full burden for setting clear, appropriate, and culturally sensitive boundaries. (c) Social workers should not engage in sexual activities or sexual contact with former clients because of the potential for harm to the client. If social workers engage in conduct contrary to this prohibition or claim that an exception to this prohibition is warranted because of extraordinary circumstances, it is social workers—not their clients—who assume the full burden of demonstrating that the former client has not been exploited, coerced, or manipulated, intentionally or unintentionally. NASW Code of Ethics 7 (d) Social workers should not provide clinical services to individuals with whom they have had a prior sexual relationship. Providing clinical services to a former sexual partner has the potential to be harmful to the individual and is likely to make it difficult for the social worker and individual to maintain appropriate professional boundaries. 1.10 Physical Contact Social workers should not engage in physical contact with clients when there is a possibility of psychological harm to the client as a result of the contact (such as cradling or caressing clients). Social workers who engage in appropriate physical contact with clients are responsible for setting clear, appropriate, and culturally sensitive boundaries that govern such physical contact. 1.11 Sexual Harassment Social workers should not sexually harass clients. Sexual harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature. 1.12 Derogatory Language Social workers should not use derogatory language in their written or verbal communications to or about clients. Social workers should use accurate and respectful language in all communications to and about clients. 1.13 Payment for Services (a) When setting fees, social workers should ensure that the fees are fair, reasonable, and commensurate with the services performed. Consideration should be given to clients’ ability to pay. (b) Social workers should avoid accepting goods or services from clients as payment for professional services. Bartering arrangements, particularly involving services, create the potential for conflicts of interest, exploitation, and inappropriate boundaries in social workers’ relationships with clients. Social workers should explore and may participate in bartering only in very limited circumstances when it can be demonstrated that such arrangements are an accepted practice among professionals in the local community, considered to be essential for the provision of services, negotiated without coercion, and entered into at the client’s initiative and with the client’s informed consent. Social workers who accept goods or services from clients as payment for professional services assume the full burden of demonstrating that this arrangement will not be detrimental to the client or the professional relationship. (c) Social workers should not solicit a private fee or other remuneration for providing services to clients who are entitled to such available services through the social workers’ employer or agency. 1.14 Clients Who Lack Decision Making Capacity When social workers act on behalf of clients who lack the capacity to make informed decisions, social workers should take reasonable steps to safeguard the interests and rights of those clients. 1.15 Interruption of Services Social workers should make reasonable efforts to ensure continuity of services in the event that services are interrupted by factors such as unavailability, relocation, illness, disability, or death. 1.16 Termination of Services (a) Social workers should terminate services to clients and professional relationships with them when such services and relationships are no longer required or no longer serve the clients’ needs or interests. (b) Social workers should take reasonable steps to avoid abandoning clients who are still in need of services. Social workers should withdraw services precipitously only under unusual circumstances, giving careful consideration to all NASW Code of Ethics 8 factors in the situation and taking care to minimize possible adverse effects. Social workers should assist in making appropriate arrangements for continuation of services when necessary. (c) Social workers in fee for service settings may terminate services to clients who are not paying an overdue balance if the financial contractual arrangements have been made clear to the client, if the client does not pose an imminent danger to self or others, and if the clinical and other consequences of the current nonpayment have been addressed and discussed with the client. (d) Social workers should not terminate services to pursue a social, financial, or sexual relationship with a client. (e) Social workers who anticipate the termination or interruption of services to clients should notify clients promptly and seek the transfer, referral, or continuation of services in relation to the clients’ needs and preferences. (f) Social workers who are leaving an employment setting should inform clients of appropriate options for the continuation of services and of the benefits and risks of the options. VII. 2. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES TO COLLEAGUES 2.01 Respect (a) Social workers should treat colleagues with respect and should represent accurately and fairly the qualifications, views, and obligations of colleagues. (b) Social workers should avoid unwarranted negative criticism of colleagues in communications with clients or with other professionals. Unwarranted negative criticism may include demeaning comments that refer to colleagues’ level of competence or to individuals’ attributes such as race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability. (c) Social workers should cooperate with social work colleagues and with colleagues of other professions when such cooperation serves the wellbeing of clients. 2.02 Confidentiality Social workers should respect confidential information shared by colleagues in the course of their professional relationships and transactions. Social workers should ensure that such colleagues understand social workers’ obligation to respect confidentiality and any exceptions related to it. 2.03 Interdisciplinary Collaboration (a) Social workers who are members of an interdisciplinary team should participate in and contribute to decisions that affect the wellbeing of clients by drawing on the perspectives, values, and experiences of the social work profession. Professional and ethical obligations of the interdisciplinary team as a whole and of its individual members should be clearly established. (b) Social workers for whom a team decision raises ethical concerns should attempt to resolve the disagreement through appropriate channels. If the disagreement cannot be resolved, social workers should pursue other avenues to address their concerns consistent with client wellbeing. 2.04 Disputes Involving Colleagues (a) Social workers should not take advantage of a dispute between a colleague and an employer to obtain a position or otherwise advance the social workers’ own interests. (b) Social workers should not exploit clients in disputes with colleagues or engage clients in any inappropriate discussion of conflicts between social workers and their colleagues. 2.05 Consultation NASW Code of Ethics 9 (a) Social workers should seek the advice and counsel of colleagues whenever such consultation is in the best interests of clients. (b) Social workers should keep themselves informed about colleagues’ areas of expertise and competencies. Social workers should seek consultation only from colleagues who have demonstrated knowledge, expertise, and competence related to the subject of the consultation. (c) When consulting with colleagues about clients, social workers should disclose the least amount of information necessary to achieve the purposes of the consultation. 2.06 Referral for Services (a) Social workers should refer clients to other professionals when the other professionals’ specialized knowledge or expertise is needed to serve clients fully or when social workers believe that they are not being effective or making reasonable progress with clients and that additional service is required. (b) Social workers who refer clients to other professionals should take appropriate steps to facilitate an orderly transfer of responsibility. Social workers who refer clients to other professionals should disclose, with clients’ consent, all pertinent information to the new service providers. (c) Social workers are prohibited from giving or receiving payment for a referral when no professional service is provided by the referring social worker. 2.07 Sexual Relationships (a) Social workers who function as supervisors or educators should not engage in sexual activities or contact with supervisees, students, trainees, or other colleagues over whom they exercise professional authority. (b) Social workers should avoid engaging in sexual relationships with colleagues when there is potential for a conflict of interest. Social workers who become involved in, or anticipate becoming involved in, a sexual relationship with a colleague have a duty to transfer professional responsibilities, when necessary, to avoid a conflict of interest. 2.08 Sexual Harassment Social workers should not sexually harass supervisees, students, trainees, or colleagues. Sexual harassment includes sexual advances, sexual solicitation, requests for sexual favors, and other verbal or physical conduct of a sexual nature. 2.09 Impairment of Colleagues (a) Social workers who have direct knowledge of a social work colleague’s impairment that is due to personal problems, psychosocial distress, substance abuse, or mental health difficulties and that interferes with practice effectiveness should consult with that colleague when feasible and assist the colleague in taking remedial action. (b) Social workers who believe that a social work colleague’s impairment interferes with practice effectiveness and that the colleague has not taken adequate steps to address the impairment should take action through appropriate channels established by employers, agencies, NASW, licensing and regulatory bodies, and other professional organizations. 2.10 Incompetence of Colleagues (a) Social workers who have direct knowledge of a social work colleague’s incompetence should consult with that colleague when feasible and assist the colleague in taking remedial action. NASW Code of Ethics 10 (b) Social workers who believe that a social work colleague is incompetent and has not taken adequate steps to address the incompetence should take action through appropriate channels established by employers, agencies, NASW, licensing and regulatory bodies, and other professional organizations. 2.11 Unethical Conduct of Colleagues (a) Social workers should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues. (b) Social workers should be knowledgeable about established policies and procedures for handling concerns about colleagues’ unethical behavior. Social workers should be familiar with national, state, and local procedures for handling ethics complaints. These include policies and procedures created by NASW, licensing and regulatory bodies, employers, agencies, and other professional organizations. (c) Social workers who believe that a colleague has acted unethically should seek resolution by discussing their concerns with the colleague when feasible and when such discussion is likely to be productive. (d) When necessary, social workers who believe that a colleague has acted unethically should take action through appropriate formal channels (such as contacting a state licensing board or regulatory body, an NASW committee on inquiry, or other professional ethics committees). (e) Social workers should defend and assist colleagues who are unjustly charged with unethical conduct. VIII. 3. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES IN PRACTICE SETTINGS 3.01 Supervision and Consultation (a) Social workers who provide supervision or consultation should have the necessary knowledge and skill to supervise or consult appropriately and should do so only within their areas of knowledge and competence. (b) Social workers who provide supervision or consultation are responsible for setting clear, appropriate, and culturally sensitive boundaries. (c) Social workers should not engage in any dual or multiple relationships with supervisees in which there is a risk of exploitation of or potential harm to the supervisee. (d) Social workers who provide supervision should evaluate supervisees’ performance in a manner that is fair and respectful. 3.02 Education and Training (a) Social workers who function as educators, field instructors for students, or trainers should provide instruction only within their areas of knowledge and competence and should provide instruction based on the most current information and knowledge available in the profession. (b) Social workers who function as educators or field instructors for students should evaluate students’ performance in a manner that is fair and respectful. (c) Social workers who function as educators or field instructors for students should take reasonable steps to ensure that clients are routinely informed when services are being provided by students. (d) Social workers who function as educators or field instructors for students should not engage in any dual or multiple relationships with students in which there is a risk of exploitation or potential harm to the student. Social work educators and field instructors are responsible for setting clear, appropriate, and culturally sensitive boundaries. 3.03 Performance Evaluation NASW Code of Ethics 11 Social workers who have responsibility for evaluating the performance of others should fulfill such responsibility in a fair and considerate manner and on the basis of clearly stated criteria. 3.04 Client Records (a) Social workers should take reasonable steps to ensure that documentation in records is accurate and reflects the services provided. (b) Social workers should include sufficient and timely documentation in records to facilitate the delivery of services and to ensure continuity of services provided to clients in the future. (c) Social workers’ documentation should protect clients’ privacy to the extent that is possible and appropriate and should include only information that is directly relevant to the delivery of services. (d) Social workers should store records following the termination of services to ensure reasonable future access. Records should be maintained for the number of years required by state statutes or relevant contracts. 3.05 Billing Social workers should establish and maintain billing practices that accurately reflect the nature and extent of services provided and that identify who provided the service in the practice setting. 3.06 Client Transfer (a) When an individual who is receiving services from another agency or colleague contacts a social worker for services, the social worker should carefully consider the client’s needs before agreeing to provide services. To minimize possible confusion and conflict, social workers should discuss with potential clients the nature of the clients’ current relationship with other service providers and the implications, including possible benefits or risks, of entering into a relationship with a new service provider. (b) If a new client has been served by another agency or colleague, social workers should discuss with the client whether consultation with the previous service provider is in the client’s best interest. 3.07 Administration (a) Social work administrators should advocate within and outside their agencies for adequate resources to meet clients’ needs. (b) Social workers should advocate for resource allocation procedures that are open and fair. When not all clients’ needs can be met, an allocation procedure should be developed that is nondiscriminatory and based on appropriate and consistently applied principles. (c) Social workers who are administrators should take reasonable steps to ensure that adequate agency or organizational resources are available to provide appropriate staff supervision. (d) Social work administrators should take reasonable steps to ensure that the working environment for which they are responsible is consistent with and encourages compliance with the NASW Code of Ethics. Social work administrators should take reasonable steps to eliminate any conditions in their organizations that violate, interfere with, or discourage compliance with the Code. 3.08 Continuing Education and Staff Development Social work administrators and supervisors should take reasonable steps to provide or arrange for continuing education and staff development for all staff for whom they are responsible. Continuing education and staff development should address current knowledge and emerging developments related to social work practice and ethics. NASW Code of Ethics 12 3.09 Commitments to Employers (a) Social workers generally should adhere to commitments made to employers and employing organizations. (b) Social workers should work to improve employing agencies’ policies and procedures and the efficiency and effectiveness of their services. (c) Social workers should take reasonable steps to ensure that employers are aware of social workers’ ethical obligations as set forth in the NASW Code of Ethics and of the implications of those obligations for social work practice. (d) Social workers should not allow an employing organization’s policies, procedures, regulations, or administrative orders to interfere with their ethical practice of social work. Social workers should take reasonable steps to ensure that their employing organizations’ practices are consistent with the NASW Code of Ethics. (e) Social workers should act to prevent and eliminate discrimination in the employing organization’s work assignments and in its employment policies and practices. (f) Social workers should accept employment or arrange student field placements only in organizations that exercise fair personnel practices. (g) Social workers should be diligent stewards of the resources of their employing organizations, wisely conserving funds where appropriate and never misappropriating funds or using them for unintended purposes. 3.10 LaborManagement Disputes (a) Social workers may engage in organized action, including the formation of and participation in labor unions, to improve services to clients and working conditions. (b) The actions of social workers who are involved in labormanagement disputes, job actions, or labor strikes should be guided by the profession’s values, ethical principles, and ethical standards. Reasonable differences of opinion exist among social workers concerning their primary obligation as professionals during an actual or threatened labor strike or job action. Social workers should carefully examine relevant issues and their possible impact on clients before deciding on a course of action. IX. 4. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES AS PROFESSIONALS 4.01 Competence (a) Social workers should accept responsibility or employment only on the basis of existing competence or the intention to acquire the necessary competence. (b) Social workers should strive to become and remain proficient in professional practice and the performance of professional functions. Social workers should critically examine and keep current with emerging knowledge relevant to social work. Social workers should routinely review the professional literature and participate in continuing education relevant to social work practice and social work ethics. (c) Social workers should base practice on recognized knowledge, including empirically based knowledge, relevant to social work and social work ethics. 4.02 Discrimination Social workers should not practice, condone, facilitate, or collaborate with any form of discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, or mental or physical disability. 4.03 Private Conduct NASW Code of Ethics 13 Social workers should not permit their private conduct to interfere with their ability to fulfill their professional responsibilities. 4.04 Dishonesty, Fraud, and Deception Social workers should not participate in, condone, or be associated with dishonesty, fraud, or deception. 4.05 Impairment (a) Social workers should not allow their own personal problems, psychosocial distress, legal problems, substance abuse, or mental health difficulties to interfere with their professional judgment and performance or to jeopardize the best interests of people for whom they have a professional responsibility. (b) Social workers whose personal problems, psychosocial distress, legal problems, substance abuse, or mental health difficulties interfere with their professional judgment and performance should immediately seek consultation and take appropriate remedial action by seeking professional help, making adjustments in workload, terminating practice, or taking any other steps necessary to protect clients and others. 4.06 Misrepresentation (a) Social workers should make clear distinctions between statements made and actions engaged in as a private individual and as a representative of the social work profession, a professional social work organization, or the social worker’s employing agency. (b) Social workers who speak on behalf of professional social work organizations should accurately represent the official and authorized positions of the organizations. (c) Social workers should ensure that their representations to clients, agencies, and the public of professional qualifications, credentials, education, competence, affiliations, services provided, or results to be achieved are accurate. Social workers should claim only those relevant professional credentials they actually possess and take steps to correct any inaccuracies or misrepresentations of their credentials by others. 4.07 Solicitations (a) Social workers should not engage in uninvited solicitation of potential clients who, because of their circumstances, are vulnerable to undue influence, manipulation, or coercion. (b) Social workers should not engage in solicitation of testimonial endorsements (including solicitation of consent to use a client’s prior statement as a testimonial endorsement) from current clients or from other people who, because of their particular circumstances, are vulnerable to undue influence. 4.08 Acknowledging Credit (a) Social workers should take responsibility and credit, including authorship credit, only for work they have actually performed and to which they have contributed. (b) Social workers should honestly acknowledge the work of and the contributions made by others. X. 5. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES TO THE SOCIAL WORK PROFESSION 5.01 Integrity of the Profession (a) Social workers should work toward the maintenance and promotion of high standards of practice. NASW Code of Ethics 14 (b) Social workers should uphold and advance the values, ethics, knowledge, and mission of the profession. Social workers should protect, enhance, and improve the integrity of the profession through appropriate study and research, active discussion, and responsible criticism of the profession. (c) Social workers should contribute time and professional expertise to activities that promote respect for the value, integrity, and competence of the social work profession. These activities may include teaching, research, consultation, service, legislative testimony, presentations in the community, and participation in their professional organizations. (d) Social workers should contribute to the knowledge base of social work and share with colleagues their knowledge related to practice, research, and ethics. Social workers should seek to contribute to the profession’s literature and to share their knowledge at professional meetings and conferences. (e) Social workers should act to prevent the unauthorized and unqualified practice of social work. 5.02 Evaluation and Research (a) Social workers should monitor and evaluate policies, the implementation of programs, and practice interventions. (b) Social workers should promote and facilitate evaluation and research to contribute to the development of knowledge. (c) Social workers should critically examine and keep current with emerging knowledge relevant to social work and fully use evaluation and research evidence in their professional practice. (d) Social workers engaged in evaluation or research should carefully consider possible consequences and should follow guidelines developed for the protection of evaluation and research participants. Appropriate institutional review boards should be consulted. (e) Social workers engaged in evaluation or research should obtain voluntary and written informed consent from participants, when appropriate, without any implied or actual deprivation or penalty for refusal to participate; without undue inducement to participate; and with due regard for participants’ wellbeing, privacy, and dignity. Informed consent should include information about the nature, extent, and duration of the participation requested and disclosure of the risks and benefits of participation in the research. (f) When evaluation or research participants are incapable of giving informed consent, social workers should provide an appropriate explanation to the participants, obtain the participants’ assent to the extent they are able, and obtain written consent from an appropriate proxy. (g) Social workers should never design or conduct evaluation or research that does not use consent procedures, such as certain forms of naturalistic observation and archival research, unless rigorous and responsible review of the research has found it to be justified because of its prospective scientific, educational, or applied value and unless equally effective alternative procedures that do not involve waiver of consent are not feasible. (h) Social workers should inform participants of their right to withdraw from evaluation and research at any time without penalty. (i) Social workers should take appropriate steps to ensure that participants in evaluation and research have access to appropriate supportive services. (j) Social workers engaged in evaluation or research should protect participants from unwarranted physical or mental distress, harm, danger, or deprivation. (k) Social workers engaged in the evaluation of services should discuss collected information only for professional purposes and only with people professionally concerned with this information. NASW Code of Ethics 15 (l) Social workers engaged in evaluation or research should ensure the anonymity or confidentiality of participants and of the data obtained from them. Social workers should inform participants of any limits of confidentiality, the measures that will be taken to ensure confidentiality, and when any records containing research data will be destroyed. (m) Social workers who report evaluation and research results should protect participants’ confidentiality by omitting identifying information unless proper consent has been obtained authorizing disclosure. (n) Social workers should report evaluation and research findings accurately. They should not fabricate or falsify results and should take steps to correct any errors later found in published data using standard publication methods. (o) Social workers engaged in evaluation or research should be alert to and avoid conflicts of interest and dual relationships with participants, should inform participants when a real or potential conflict of interest arises, and should take steps to resolve the issue in a manner that makes participants’ interests primary. (p) Social workers should educate themselves, their students, and their colleagues about responsible research practices. XI. 6. SOCIAL WORKERS’ ETHICAL RESPONSIBILITIES TO THE BROADER SOCIETY 6.01 Social Welfare Social workers should promote the general welfare of society, from local to global levels, and the development of people, their communities, and their environments. Social workers should advocate for living conditions conducive to the fulfillment of basic human needs and should promote social, economic, political, and cultural values and institutions that are compatible with the realization of social justice. 6.02 Public Participation Social workers should facilitate informed participation by the public in shaping social policies and institutions. 6.03 Public Emergencies Social workers should provide appropriate professional services in public emergencies to the greatest extent possible. 6.04 Social and Political Action (a) Social workers should engage in social and political action that seeks to ensure that all people have equal access to the resources, employment, services, and opportunities they require to meet their basic human needs and to develop fully. Social workers should be aware of the impact of the political arena on practice and should advocate for changes in policy and legislation to improve social conditions in order to meet basic human needs and promote social justice. (b) Social workers should act to expand choice and opportunity for all people, with special regard for vulnerable, disadvantaged, oppressed, and exploited people and groups. (c) Social workers should promote conditions that encourage respect for cultural and social diversity within the United States and globally. Social workers should promote policies and practices that demonstrate respect for difference, support the expansion of cultural knowledge and resources, advocate for programs and institutions that demonstrate cultural competence, and promote policies that safeguard the rights of and confirm equity and social justice for all people. (d) Social workers should act to prevent and eliminate domination of, exploitation of, and discrimination against any person, group, or class on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, or mental or physical disability. NASW Code of Ethics 16
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