OPEN TO INTERNAL AND EXTERNAL CANDIDATES Position Title : Information Technology (IT) Officer (Ebola Response) Duty Station Classification Type of Appointment : : : Estimated Start Date : Monrovia, Liberia* Official, UG Special short term, (Ungraded) Six months with possibility of extension As soon as possible Closing Date : October 14, 2014 Reference Code : CFCV2014/34(O)-EXT Only internal candidates holding SST ungraded contracts and external candidates will be considered for this vacancy. This is a direct recruitment and the successful candidate will be offered Special Short Term (Ungraded) contract. This is a request for Curricula / expression of interest for the position of Information Technology (IT) Officer (Ebola Response) – Monrovia, Liberia. The envisaged length of service for this position is six (6) months with possibility of extension. Applications from qualified female candidates are especially encouraged. Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. Context: Under the overall supervision of the Chief of Mission (COM) in Liberia, the direct supervision of the Senior RMO (Resources Management Officer) and in close coordination with ITC (Information Technology and Communications) in HQs and Manila, the successful candidate will be responsible and accountable for coordinating the Information Technology component of all IOM operations under the purview of the Mission. Specifically, s/he will administer, supervise and prioritize ITC technical support to IOM operations in Liberia and field locations as required. S/he will participate in the IOM IT infrastructure evolution, and ensure timely responses to all business requirements in support of IOM operations in Liberia. Page 1 / 4 Core Functions / Responsibilities: 1. Coordinate IT needs and interventions with all project managers, heads of units/sub-offices to support IOM activities in Liberia. 2. Plan and prioritize systems implementation of IT infrastructure changes; install systems, network components and software; suggest best technical solutions in order to achieve program standards and objectives. 3. Provide assistance and/or training on use of IT to end-users. 4. Monitor systems and networks (LAN, WAN) and perform essential maintenance such as: server controls, data integrity tasks (back-up, disk space etc.); Install and update hardware and software. 5. Plan and supervise the installation, operation and administration of security for the various system and network components, including protection against viruses, access to Internet, and implementation of IT disaster recovery services, among others. 6. Maintain IT inventory and documentation, implement IOM standards, maintain up to date network diagrams. 7. Help define and enforce policies and relationships with local IT partners, suppliers and providers. 8. Evaluate and regularly report on IT operations, needs and progress. 9. Perform such other duties as may be assigned Required Competencies Behavioural            Takes responsibility and manages constructive criticism; Works effectively with all clients and stakeholders; Promotes continuous learning; communicates clearly; Takes initiative and drives high levels of performance management; Plans work, anticipates risks, and sets goals within area of responsibility; Displays mastery of subject matter; Contributes to a collegial team environment; Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA); Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; Displays awareness of relevant technological solutions; Works with internal and external stakeholders to meet resource needs of IOM. Page 2 / 4 Technical    Anticipates and prepares response to changing IT needs of the relevant organizational unit; Delivers optimal IT solutions within defined resource parameters; Correctly applies knowledge of specialized IT disciplines. Emergency and Crisis      Works effectively in high-pressure, rapidly changing environments; Coordinates actions with emergency response actors and making use of coordination structures; Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors; Establishes and maintains effective relationships with implementing partners; Makes correct decisions rapidly based on available information. Required Qualifications and Experience Education   Master’s degree in Computer Science or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Experience           Experience in managing a medium to large scale systems/networking environment; Extensive knowledge of Exchange 5.5 architecture, Windows NT, Windows 2000 and Active Directory; Experience in design of a large scale global implementation of Exchange 5.5. Knowledge of Exchange 2000 Server design/implementation a plus. Proficient with Exchange 5.5 IMS, DNS Server and Internet Protocols; Able to integrate Exchange Server with best of breed third party management tools; Familiar with end to end automation of Exchange dependent business and operational processes Exchange Server related programming skills are a plus; Demonstrated experience in large-scale email migration and integration projects. Knowledge of Cisco Products (Routers, PIX Firewall, VPN, etc); Knowledge of Windows NT/2000 MCSE or MCSA is a plus. Familiar with different types of messaging connectors; Experience in troubleshooting Exchange 5.5/Outlook Client issues; Knowledge of anti-virus/ content filtering software deployment/support; Experience in providing end-user support to messaging clients. Page 3 / 4 Languages Fluency in English is required. Working knowledge of Liberian Kreyol is an advantage. Note: * With frequent travel to field missions within Liberia. How to apply: Interested candidates are invited to submit their applications via PRISM, IOM eRecruitment system, by October 14, 2014 at the latest, referring to this advertisement. For further information, please refer to: http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system. Posting period: From 7.10.2014 to 14.10.2014 Requisition: CFCV2014/34(O) – Information Technology (IT) Officer (Ebola Response) (UG) Monrovia, Liberia (54609258) Released Requisition: CFCV2014/34(O) – Information Technology (IT) Officer (Ebola Response) (UG) Monrovia, Liberia (54609265) Released Page 4 / 4