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Professional
Development
Directory 2014
CILT Australia
INVOLVE | INFORM | DEVELOP | RECOGNISE
Chairman’s Message
The biggest deficit of training and learnings in transport and logistics is in the
Supervisor to CEO band of management.
The last two decades have seen considerable growth of courses, mostly for
certificate 1,2 and 3 and much government subsidised, for operators of machinery
and in basic OH&S.
While courses in supply chain and transport management have become more
sophisticated and now offered more broadly, the take up has been small against the
fast growing demands in operational, strategic and specific management.
The era of 'learn on the job' management, which grew the sector hugely in the last 60 years, is passing it's used by
date.
Many managers now in the supply chain came into the sector sideways, and need specific skill introductions.
Many face challenges in understanding and getting the best out if the influx of new operating technologies and
management techniques.
CILT Australia has renewed its heritage in professional development to meet these needs.
Back 90 years ago, the origins of CILT were in former soldiers who saw the transport innovations in the Great War,
from trucks and planes to oil burning ships and transport planning. As they moved to 'civvy street' they used the
Chartered Institute to share ideas.
Our 21st Century challenge is just as great, perhaps more in the planning and execution of technologies, perhaps
more in management systems and information technologies than just the machines that move and lift freight and
people.
CILT Australia is working with industry and our educational institutions to examine the needs and gaps in these
learning challenges.
We recognise that many transport professionals have busy lives and getting started in professional development can
be a difficult step.
As a result CILT has helped develop a suite of short courses as PD starters or immediate knowledge fillers as a step to
further learnings through diploma, degree and masters courses.
The advantage only CILT can offer is that these courses are within our efficacious PD accreditation system.
And they are recognised as part of the Continuing Professional Development (CPD) system that will shortly be
updated through our member log in system on the CILTA website.
So courses appropriate to your everyday work needs and recognised through CILTA.
This Directory is the first edition to promote the courses to management and operators in transport and logistics.
As an online directory it will be updated regularly as more courses are added. Your suggestions of learning needs
that need to be met are welcomed.
Many thanks to Kim Hassall and the CILTA PD committee, executive officer Hanna Lucas and PD Coordinator Wendy
Hillman, as well as our CILT colleagues in the UK, Hong Kong and Singapore for their suggestions and input.
I encourage you to use this resource to develop professionally, achieve your professional ambitions, and improve the
quality of management and skills in the supply chain sector.
Andrew Stewart FCILT
Chair - CILT Australia
Have you been professionally recognised for your qualifications and experience
in the Transport and Logistics Industry?
JOIN CILT Australia
https://www.cilta.com.au/page-membership
Professional Development Directory 2014
WELCOME
PD Directory Overview
Professional Sector Relevance
CILTA Training Map
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ACCREDITED COURSES
VICTORIA UNIVERSITY
Dual Diploma in Logistics
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CERTIFIED COURSES
UNIVERSITY OF WOLLONGONG
Master of Science
VICTORIA UNIVERSITY
Bachelor of Business
RMIT UNIVERSITY
Bachelor of Business
Bachelor of Business (Applied)
Master of Supply Chain & Logistics
Management
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RECOGNISED SHORT COURSES
BILL SYNNOT & ASSOCIATES
Advanced Organizational Change Management
4 days
Advanced Organizational Change Management
5 days
Change Management for Project Managers –
Masterclass
Change Management Masterclass
Introduction to Change Management
Successful Organizational Transition
“A Practitioners Guide” 2 Days
Successful Organizational Transition
“A Practitioners Guide” 3 Days
LOGISTICS BUREAU GROUP
Supply Chain School
TRANSPORT FUTURES INSTITUTE
Managing Transport Outcomes
Multimodal Integrated Transport
Transport Project Management
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Aviation
Freight
Forwarding
Ports
Maritime
Waterways
Bus & Coach
Active Travel
& Travel
Planning
Rail
Supply Chain
Contents
Transport
Planning
Professional Sector Relevance
WELCOME
RECOGNISED SHORT COURSES
UNIVERSITY OF QUEENSLAND BUS. SCHOOL
Supply Chain Optimization
MASTER RESEARCH AUSTRALASIA
Introduction to Logistics
Statistics for Logistics
Fundamentals of Demand Forecasting
Fundamentals of Inventory Management
Warehousing for Competitive Advantage
Supply Chain – Putting it all together
Advanced Inventory Management
Transport Network Optimization
CoR AUSTRALIA
Chain of Responsibility – Level 1
Chain of Responsibility – Level 2
Chain of Responsibility – Level 3
Fatigue Management – Level 1
Fatigue Management – Level 2
Fatigue Management – Level 3
Load and Unload Goods/Cargo
INSTITUTE FOR SUSTAINABLE FUTURES
CPD Course in Travel Planning – ISF
VICTORIA UNIVERSITY
Manage a Supply Chain
Undertake Research and Analysis
Manage Customer Service
Ensure a Safe Workplace
Develop and Maintain Operational Procedures
for Transport and Logistics Enterprises
Develop, Implement and Review Purchasing
Strategies
Manage a Contract
Manage Suppliers
Implement and Monitor Transport Logistics
Manage a Transport & Logistics Bus. Unit
Manage Risk
Recruit, Select and Induct Staff
Manage an Information or Knowledge
Management System
Control Inventory
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Aviation
Freight
Forwarding
Ports
Maritime
Waterways
Bus & Coach
Active Travel
& Travel
Planning
Rail
Transport
Planning
Supply Chain
Professional Sector Relevance
WELCOME
SHORT COURSES
INDUSTRIAL LOGISTICS INSTITUTE
Logistics for e-Business
One Hundred Logistic Pricing Strategies
Freight and Logistic Network Restructuring
Purchasing Transport Services
Purchasing for Transport Operators
MASTER RESEARCH AUSTRALASIA
Just the Facts Please
SENTIS
Zero Incident Process (ZIP)
CHALLENGER INSTITUTE OF TECHNOLOGY
Monitor Supplier Performance
Source Goods / Services and Evaluate
Contractors
Coordinate Quality Customer Service
Market Services and Products to Clients
Implement and Coordinate AccidentEmergency Procedures
Develop and Maintain a Safe Workplace
Complete Workplace Orientation/Induction
Procedures
Follow Occupational Health and Safety
Procedures
Implement and Monitor Environmental
Protection Policies and Procedures
Implement and Monitor Environmentally
Sustainable Work Practices
Apply Quality Systems
Facilitate and Capitalise on Change in the
Workplace
Facilitate Work Teams
Manage Personal Work Priorities and
Professional Development
Collect, Analyse and Present Workplace Data
and Information
Manage Workplace Information
Apply Workplace Statistics
Apply Conflict/Grievance Resolution
Strategies
Implement Equal Employment Equity
Strategies
Promote Effective Workplace Practice
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Aviation
Freight
Forwarding
Ports
Maritime
Waterways
Bus & Coach
Active Travel
& Travel
Planning
Rail
Transport
Planning
Supply Chain
Professional Sector Relevance
SHORT COURSES
AUSTRALIAN MARITIME COLLEGE SEARCH
Basic Knowledge& Principles of a Ship’s
Stability – Course 1
Advanced Application of a Ship’s Stability and
Dynamics – Course 2
Security Awareness Training - Online
Crisis Management and Human Behaviour
Crowd Management
Liquefied Gas Tanker Familiarisation
Oil and Chemical Tanker Familiarisation
MANAGEMENT CONSULTANCY INTERNATIONAL
Women in Leadership
Emerging Leaders : Women with Vision
Manage Quality Service
Recruit, Select and Induct Staff
Develop a Workplace Learning Environment
Manage People Performance
Manage Operational Plan
Manage Projects
Manage Personal Work Priorities & Professional
Development
Ensure Team Effectiveness
Show Leadership in the Workplace
Implement Operational Plan
Implement and Monitor WHS Policies,
Procedures and Programs to Meet Legislative
Requirements
Promote Team Effectiveness
Make a Presentation
Coordinate Implementation of Customer
Service Strategies
Promote Innovation in a Team Environment
Develop Teams and Individuals
Implement Continuous Improvement
Establish Effective Workplace Relationships
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Aviation
Freight
Forwarding
Ports
Maritime
Waterways
Bus & Coach
Active Travel
& Travel
Planning
Rail
Transport
Planning
Supply Chain
Professional Sector Relevance
CILTA PROFESSIONAL DEVELOPMENT
Key Knowledge Areas
Continual Professional Development (CPD)
Certified Professional Logistician (CPL)
Certified Transport Planner (CTP)
Certified Passenger Professional (CPP)
Professional Development Programs (PDP’s)
CILTA Recognised PDP – Master Research
Project YIELD
CILT Knowledge Centre
Mentoring
Webinars
Blog
About CILT Australia
CILT Australia Membership
Feedback
CILTA Corporate Partners
CILTA Contact Details
Disclaimer
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PD Directory Overview
This PD Directory has been designed as a guide for Transport and Logistics professionals who have a desire for
continuous self-improvement or require essential knowledge and skills to perform their role.
All courses contained in this directory have been audited against the 20 CILT Key Knowledge Areas and have met
approval by the CILT Australia Professional Development Committee for Accreditation, Certification and Recognition.
CILTA sets and maintains standards for delivery of professional development programs and seminars through
Accreditation of Institutions to deliver programs developed by CILT International, Certification of programs that
meet the academic requirements for Chartered Membership status and Recognition of short courses and seminars
through the provision of Continuing Professional Development (CPD) points.
Once a course is accredited, certified or recognised, potential and current CILTA members can be assured that after
completing the course they can have certainty of the quality and relevance of the programs to their workplaces and
their careers.
For education and training providers, the accreditation, certification or recognition process provides certainty that
the courses they offer are of sufficient standard to be acknowledged by the oldest and largest professional logistics
and transport association covering freight logistics, supply chain management and passenger transport in Australia.
This provides important and highly relevant status at both a national and international level in the increasingly
globalised T&L industry.
Professional Sector Relevance
This Professional Sectors Guide will assist you in selecting courses that are specific to your Sector, look for the icon in
the Directory pages.
Supply Chain covers the entire range of freight and logistics, with specialist Forums, including
construction, defence, and operations management.
Transport Planning includes central government, the local authority and other transport planning
specialisms. This Professional Sector covers freight and passenger transport planning, travel
planning and modelling.
Rail; covers passenger and freight topics, as well as looking at strategic issues, travel planning,
freight forwarding and passenger security.
Active Travel and Travel Planning covers specific requirements of pedestrians and the growing
number of cyclists on our streets, and supporting their need within the overall infrastructure and
environment.
Bus and Coach contributes regular input into Government future strategies including travel
planning and accessibility and inclusion issues.
Ports and Maritime Waterways covers the interests of all those involved in waterborne transport
domestically and internationally, including freight, trade, port operations, coastal shipping and
inland waterways.
Freight Forwarding covers customs and international trade, by road, rail, sea and air, as well as the
overall range of related freight transport matters.
Aviation covers Freight and Passengers together with customers and International trade, and
freight forwarding, as well as looking at Passenger security.
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The 2014 – 2015 CILT Australia PD Directory aims to offer our Transport and Logistics Professionals:

Clarity and Simplicity — CILTA Continuous Professional Development, this directory makes it easy for you to find
the right professional development for what you need.

Enhance Your Skills and Reputation — Your commitment to professional development is the key to driving
career performance.

Trusted Courses and Programs – Developed for Transport and Logistics Professionals, by qualified Recognised
and Certified Organisations assessed against the CILT International 20 Key Knowledge Areas – will empower you
to perform at your peak and enhance your value.

Learning That Suits You — Our extensive professional development offerings cover different learning levels and
formats:
 Starting
 Strengthening
 Mastering
CILT KEY KNOWLEDGE AREAS
Learn More...
The Key Knowledge Areas (KKA) provide the basis for the educational requirements for Chartered Membership.
They describe the subjects, disciplines and tools studied and practiced by our Members.
These KKA’s are deemed to be the body of knowledge that professionals in the transport and logistics industry
should know.
They also provide the framework for the design, delivery, and examination of CILT education programs and CILT
accreditation of external programs including university degrees.
CONTINUED PROFESSIONAL DEVELOPMENT (CPD)
Learn More...
CPD is the systematic maintenance and improvement of knowledge, skills and competence throughout a
professional’s working life. The Institute supports individuals in their CPD by offering a range of qualifications,
training, workshops and events.
Track your Professional Development by collecting CPD points via our CPD online resource calculator and logbook.
Plan to increase your knowledge and experience and be recognised for doing so.
CERTIFIED PROFESSIONAL LOGISTICIAN (CPL)
Learn More...
The CPL program recognises professionals who have already made a significant contribution in logistics and supply
chain management, and who are committed to further development of their capabilities.
Becoming a CPL is an ongoing process of learning and experience. Retention of the CPL status requires completion of
a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year period
following the initial granting.
CERTIFIED TRANSPORT PLANNER (CTP)
Learn More...
The CTP program recognises professionals who have already made a significant contribution to Transport Planning,
and who are committed to further development of their capabilities.
Becoming a CTP is an ongoing process of learning and experience. Retention of the CTP status requires completion of
a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year period
following the initial granting.
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CERTIFIED PASSENGER PROFESSIONAL (CPP)
Learn More...
The CPP program recognises professionals who have already made a significant contribution to Passenger Transport,
and who are committed to further development of their capabilities.
Becoming a CPP is an ongoing process of learning and experience. Retention of the CPP status requires completion
of a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year
period following the initial granting.
PROFESSIONAL DEVELOPMENT PACKAGES (PDPs)
Learn More...
CILT Australia Professional Development Programs (PDPs) comprise of a set of themed modules from Short Course
(SCs) offerings and certified courses which reflect a particular knowledge field.
PDPs have a duration of two to six days delivered either face to face or online or a mixture of both. Assessment is by
exams, quizzes, assignments or case studies and will achieve at least 60 CPD points.
PROJECT YIELD
Learn More...
Project Yield is a unique and special programme that is aimed at preparing indigenous students for entry into the
workforce into the many facets of transport and logistics throughout the state.
KNOWLEDGE CENTRE
Learn More...
The CILT Knowledge Centre houses one of the largest specialist and comprehensive sources of logistics, supply chain
and transport information in the world.
The Knowledge Centre gives the most effective and efficient routes to International transport and logistics
information
This is a fantastic resource and an important source of information that directly supports your career. Gain access to
thousands of journal articles, RSS newsfeeds and over 700 newspapers (including 186 Australian Newspapers).
MENTORING
Learn More...
Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to
progress in their careers.
CILT Australia utilises the experience of our FCILT and CMILT Members to pair Mentees in a one on one situation
over a six month period. This program promotes excellence, develops leadership, and strongly supports career
development while building capability in the T&L industry.
WEBINARS
Learn More...
The term webinar is short for Web-based Seminar, a presentation, lecture, workshop or seminar that is transmitted
over the Web.
CILTA provides it members with a range of webinars on various transport and logistics topics. All you need is the
internet, your computer and speakers and/or a telephone line and you can be involved in a seminar on hot Transport
and Logistics topics from your desk, on the road or at home.
BLOGS
Learn More...
This member’s area feature provides a medium for Members to share their expertise, experiences and opinions for
issues of interest and get known to their fellow CILTA members and the wider public for their insights and expertise.
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CILTA Training Map
Floor Level
Middle Management
Senior Management
Supervisor
Section Leader
Logistics Controller
Team Leader
Operations Supervisor
Operations Manager
Parcel Manager
Branch Manager
Forklift Operator
Leading Hand
Terminal Manager
Warehouse Manager
Distribution Centre
Manager
Supply Chain Director
Stores Assistant
Despatch Hand
Inventory Controller
Logistics Analyst
Logistics Manager
Logistics General
Manager
Pick Packer
Container Unloader
Freight Handler
The CILTA Training Map can be used as a guide to compare a position with the current
skill level when performing a role. It can be used in a gap analysis for determining
where there are critical training needs and as a tool for managing people
development. It can also be used in succession planning as a means for an individual
to determine what training may be required for possible promotion.
Labourer
Storeperson
Logistics
Implementation & IT
Procurement Director
Procurement General
Manager
Operations Clerk
Line Haul Coordinator
Supply Chain Customer
Service
Supply Chain
Manager
Strategic Sourcing
Manager
Courier
Fleet Controller
Regional Customer
Service Manager
Business
Development
Manager
National Distribution
Manager
Contracts Manager
State Manager
Manager
General Operations
Manager
Transport Planner
Certificate II
Logistics Systems
Architect
Certificate III
Certificate IV
Diploma
(Please note: The Map is a guide and does not cover every position within the Logistics and Transport Industry.)
Degree
Post Graduate
ACCREDITED
Diploma in Logistics
Victoria University
Course Outline:
This course will benefit logisticians who are aspiring to or who are currently employed in middle
management positions who want to develop a more strategic view of logistics and transport operations. This
qualification will give them the capability to review and modify operational activities.
When you enrol in this program you will have access to the web enabled CILT International Knowledge
Centre, which houses one of the largest specialist collections and most comprehensive sources of logistics,
supply chain and transport information in the world, this is available to you to support your study and ongoing professional development.
Course Objectives
Course Outcomes
This is a general qualification for the integrated
management of logistics. This course will:
This professional qualification is respected by industry
as it develops your knowledge and skills in:










Provide students with the ability to analyse and
apply the theories and practices of integrated
logistics management.
Develop students' knowledge and skills in the
development and operations of warehousing,
inventory, transport and sustainable business
relationships.
Develop students' understanding of how
logistics functions integrate with and impact on
other business functions.
Introduce and develop independent learning
skills, to promote students' ongoing
professional development, which may include
further study at undergraduate or postgraduate
level.
Pre-Requisites:




TAFE: Successful completion of VCE or
equivalent
Year 12: Successful completion of VCE or
equivalent
International: IELTS 5.5 or equivalent
Mature: Minimum age of 18 and one year out
of school
Delivery Mode:
The three delivery methods are:


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On campus at Victoria University
E-learning with tutorial support for distant
learners
Hybrid or blended delivery which is a
combination of intensive workshops,
independent research and work-based projects.
Supply chain operations
Purchasing
Inventory
Distribution
Business management
Duration:
Approximately 12 Months
Course Code:
TLI50410
Fees:
On Application
Commencement Dates:
On Application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
1-20
How to Register:
College of Business - Victoria University
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
http://www.vu.edu.au/courses/diploma-oflogistics-tli50410#apply-now
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CERTIFIED
Master of Science
Sydney Business School - University of Wollongong
Course Outline:
The Master of Science offers students the opportunity to either complete a single major in Logistics or a
double major in both Logistics and Project Management.
Course Objectives:
Course Outcomes:
The Master of Science (Logistics) is designed to
provide professionals working in logistics and
operations management, particularly in the
manufacturing, transport, retail and service
industries, with the skills to manage the flow of
materials and information within and between
organisations and their business environment.
Students will learn how to implement a supply
chain strategy within an organisation and develop
skills in forecasting, production and service
planning.
By combining Logistics with Project Management
as a double major, students will be equipped with
comprehensive project management skills and
strategies for dealing with a broad range of issues
encountered within business organisations.
On completion of this course students will be able to:
1. Demonstrate competence and autonomy in
applying and evaluating theory and practice in the
field of management science.
2. Critically assess and propose solutions to
management science problems.
3. Apply interdisciplinary knowledge to make and
justify independent decisions in complex
environments.
4. Communicate effectively in cross-functional, crossorganisational and cross-cultural teams using
appropriate tools and techniques.
5. Conduct an independent research project on a
management sciences topic, demonstrating
professional judgement in explaining and
communicating their research findings.
Pre-Requisites:
Nil
Professional Sector Relevance:
Delivery Mode:
On campus (face-to-face)
Duration:
MSc (Logistics): 1 year full-time (3 trimesters) or
part-time equivalent
MSc (Logistics & Project Management): 1.33 years
full-time (4 trimesters) or part-time equivalent
Course Code:
CILT Key Knowledge Areas Covered:
1 - 20
How to Register:
Dr Tillmann Boehme
MScience Program Director
Sydney Business School
http://business.uow.edu.au/sydney-bschool/index.html
1432
Commencement Dates:
February, May and August
Fees
MSc (Logistics) – On Application
MSc (Logistics & Project Management) – On
Application
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CERTIFIED
Bachelor of Business
Supply Chain and Logistics Management
Victoria University
Course Outline:
Gain skills and knowledge in all aspects and issues of logistics in a sustainable supply chain. These include
purchasing and procurement of materials, inventory flow and control, storage and material handling in
warehousing, economics of mode of transport, and distribution and shipment.
Course Objectives:
Learning Outcomes:

With a qualification in transport, logistics and supply
chain from VU, you’ll have the potential to connect
with any industry, anywhere in the world. Our handson workplace learning, coupled with teachers with
extensive industry experience, will give you the
advantage and the confidence to get ahead in your
career inventory.
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The overall course objective is for students to
gain skills and knowledge in all aspects and
issues of logistics in a sustainable supply chain.
These include purchasing and procurement of
materials, inventory flow and control, storage
and material handling in warehousing,
economics of mode of transport, and
distribution and shipment. The detailed course
objectives are to:
Provide students with the principles and
practices, knowledge and attributes of a
Logistic professional required in the
increasingly complex global business
environment.
Develop the knowledge and skills in the
development and operation of integrated
logistics, supply management, warehousing,
inventory, transport and sustainable business
relationships in an international business
environment.
To understand the impact of logistics functions
and their integration with other business
functions.
To assess, monitor and maintain quality
systems in logistic through the effective use of
information technology, human resources and
accounting processes.
Enable students to research, critique and
evaluate the implementation of cost effective
solutions to assist enterprises enhance their
competitive advantage.
Develop independent and academic learning
skills, thereby facilitating graduates ongoing
professional development, including further
study at undergraduate or postgraduate level.
Pre-Requisites:
To qualify for admission to the course, an applicant
must have successfully completed a course of study at
year 12 or equivalent*.
Year 12 Prerequisites: Units 3 and 4 - study score of at
least 20 in English.
Delivery Mode:
On campus (face-to-face)
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
1 – 20
How to Register:
Please contact us directly:
Ring us on +61 3 9919 6100
Find answers and ask questions at GOTOVU
http://www.vu.edu.au/courses/bachelor-ofbusiness-supply-chain-and-logistics-managementbbus-bspscm
Duration:
3 Years
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CERTIFIED
Bachelor of Business
Logistics and Supply Chain Management (Applied)
RMIT University
Course Outline:
This course prepares students for a professional career in operations, logistics and supply chain management
to meet the challenges of a rapidly globalising industry. Through a mix of teaching and learning methods,
students will develop skills and acquire knowledge to deal with the interdependence of contemporary global
and regional supply chain and logistics issues, and be able to apply them to manage operations problems in a
global marketplace. The learning activities students will experience over the duration of the course may
include problem-based analysis, hands-on interactive learning and project planning, in addition to face-toface lectures, tutorials and seminars. The assessment used in the course may take a variety of forms,
including formal examination, class-room quizzes, syndicated assignments, individual investigative projects,
and case analysis. These activities are designed to prepare students to be work-ready and to train them to
become independent and lifelong learners.
Students will also have the opportunity to directly apply these skills to a real work environment through a
work-integrated learning scheme in Year 3 when they are attached to a company for a specific period to
participate in the planning, organizing and management of logistics and supply chain operations.
Course Objectives:
Course Outcomes:
The course will prepare graduates with the required
supply chain management and general business
understanding, knowledge, skills and attitudes to
enable them to immediately contribute to
organisational objectives at the appropriate entry
level. The course is built around eight dimensions of
graduate capabilities resulting from a stakeholder
consultation process.
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Duration:

4 Years

Pre-Requisites:

Current Year 12 Students

Units 3 and 4 – study score of at least 30 in English
(ESL) or at least 25 in any other English
Delivery Mode:
Face-to-face
Utilise generic business knowledge and
capabilities.
Apply supply chain management principles and
operational concepts.
Develop operations and integration processes.
Leverage material management knowledge.
Use of state-of-the-art distribution practices to
implement strategic and operational concepts.
Improvise creative supply chain design and
solutions.
Develop interpersonal skills to engage with
others.
Apply teamwork and leadership capabilities.
Execute responsive and evidence-based
decisions.
Commencement Dates:
3 March 2014
Course Code:
How to Register:
BP143
Apply via VTAC. Refer to www.vtac.edu.au
CILT Key Knowledge Areas Covered:
1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20
Professional Sector Relevance:
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CERTIFIED
Bachelor of Business
Logistics and Supply Chain Management
RMIT University
Course Outline:
This course prepares students for a professional career in operations, logistics and supply chain management
to meet the challenges of a rapidly globalising industry. Through a mix of teaching and learning methods,
students will develop skills and acquire knowledge to deal with the interdependence of contemporary global
and regional supply chain and logistics issues, and be able to apply them to manage operations problems in a
global marketplace. The learning activities students will experience over the duration of the course may
include problem-based analysis, hands-on interactive learning and project planning, in addition to face-toface lectures, tutorials and seminars. The assessment used in the course may take a variety of forms,
including formal examination, class-room quizzes, syndicated assignments, individual investigative projects,
and case analysis. These activities are designed to prepare students to be work-ready and to train them to
become independent and lifelong learners.
Course Objectives:
This course will equip students with knowledge of
supply chain management and general business
understanding, and the specific knowledge, skills and
attitudes to immediately contribute to organisational
objectives at the appropriate entry level. The course is
built around eight graduate capabilities following a
stakeholder consultation process.
Duration:
3 Years
Pre-Requisites:
Current Year 12 Students
Units 3 and 4 – study score of at least 30 in English
(ESL) or at least 25 in any other English
Learning Outcomes:
1. Utilise generic business knowledge and
capabilities.
2. Apply supply chain management principles
and operational concepts.
3. Develop
operations
and
integration
processes.
4. Leverage material management knowledge.
5. Use of state-of-the-art distribution practices
to implement strategic and operational
concepts.
6. Improvise creative supply chain design and
solutions.
7. Develop interpersonal skills to engage with
others.
8. Apply teamwork and leadership capabilities.
Delivery Mode:
Commencement Dates:
Face-to-face
3 March 2014
Course Code:
BP255
CILT Key Knowledge Areas Covered:
How to Register:
Apply via VTAC. Refer to www.vtac.edu.au
1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20
Professional Sector Relevance:
9
CERTIFIED
Master of Supply Chain and Logistics
Management
RMIT University
Course Outline:
The Master of Supply Chain and Logistics Management is designed to develop the professional management
competencies of current and future leaders in strategic logistics and supply chain management who seek to
enhance their career prospects in business and government organisations, locally, nationally and
internationally.
Course Objectives:
Learning Outcomes:
As a student you will develop capabilities in the The Master of Supply Chain and Logistics
management of the creation and implementation of Management has been designed to develop the
efficient, effective, and sustainable strategies over following generic graduate capabilities:
the logistics lifecycle and the entire supply chain (or  Knowledge-specific capabilities;
supply network) in diverse and complex work  The ability to contextualise and apply these
knowledge capabilities in different situations is
environments. Core studies include the principles
emphasised;
and practices of logistics and supply chain

Problem-solving capabilities;
management, strategic supply chain management,
 Generic business and management skills;
and supply chain sustainability.
 Research capabilities;
Duration:
 Communication and interpersonal capabilities;
and
One and half years (3 semesters) full-time or
 Socially aware and responsible practice
equivalent by part-time study
capabilities.
Pre-Requisites:
CILT Key Knowledge Areas Covered:
Students who have successfully completed a 1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20
bachelor degree in logistics and supply chain,
Professional Sector Relevance:
transport, business management, engineering and
science, economics, planning or geography are
encouraged
to
apply.
All non-Australian residents and overseas full-fee
paying students must provide evidence of one of the Commencement Dates:
following:
Semester 1: 3rd March 2014
Semester 2: 21st July 2014
•ELTS
–
6.5+
(no
band
below
6.0)
•TOEFL Paper based – 580+ (TWE 4.5+)
•TOEFL Computer based – 237+ (TWE 4.5+) How to Register:
•RMIT English Worldwide (REW) – Advanced Level 2
Apply via VTAC. Refer to www.vtac.edu.au
Delivery Mode:
Face-to-face
Course Code:
MC198
10
RECOGNISED
Advanced Organizational Change
Management
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with change management.
Course Objectives:
Commencement Dates:

On application








Successfully
facilitate
change
(including behavioural shifts) in your
organisation, department or unit
Effectively handle the transition
process either as a leader/champion or
as a participant
Avoid common pitfalls (including
resistance) in the organisational
transition process
Turn around an unsuccessful transition
Keep a successful organisation on track
Implant the transition process
permanently into your organisation’s
culture
Empower others to follow through and
improve performance
Learn why ‘leadership’ is important in
transition
Develop change resilience
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
Duration:
4 Days
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
11
RECOGNISED
Advanced Organizational Change
Management
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with change management
Course Objectives:
Commencement Dates:

On application








Successfully
facilitate
change
(including behavioural shifts) in your
organisation, department or unit
Effectively handle the transition
process either as a leader/champion or
as a participant
Avoid common pitfalls (including
resistance) in the organisational
transition process
Turn around an unsuccessful transition
Keep a successful organisation on track
Implant the transition process
permanently into your organisation’s
culture
Empower others to follow through and
improve performance
Learn why ‘leadership’ is important in
transition
Develop change resilience
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
Duration:
5 Days
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
12
RECOGNISED
Change Management for Project
Managers - Masterclass
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with project and change
management.
Course Objectives:
Delivery Mode:
 Incorporating the lessons from change
Classroom Delivery
Intensive learning with exercises and case study













management to enhance your projects
Introduction to change management and how it
supports contemporary project management
frameworks
Gain insights into the latest global thinking,
theories and trends on linkages between
project management and change management
Identifying common project management
challenges around change
Learn and practice change management
techniques
Gain insights from experts’ and peers’ decades
of industry experience
Take away a comprehensive toolkit on how to
handle change challenges in your projects
Formulate a bullet-proof action plan for change
in your projects
Select strategies to solve your change
challenges in your projects
Identify potential change/project pitfalls and
develop ways to avoid them
Employ key frameworks tested in and designed
for the Australasian market
Understand change implementation techniques
relevant to you and your projects
Benefit from experts’ and peers’ decades of
industry experience
Network with fellow change agents and project
managers
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
Duration:
1 Day
13
RECOGNISED
Change Management Masterclass
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with change management.
Course Objectives:
Commencement Dates:

On application








Gain insights into the latest global thinking,
theories and trends in change management like
social media, neuroscience
Formulate a bullet-proof action plan for change
Select strategies to solve your change challenges
Identify potential change project pitfalls and
develop ways to avoid them
Employ key frameworks tested in and designed for
the Australasian market
Learn a framework to determine ROI for change
projects
Understand change implementation techniques
relevant to you
Benefit from experts’ and peers’ decades of
industry experience
Network with fellow change agents
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
Duration:
1 Day
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
14
RECOGNISED
Introduction to Change Management
Bill Synnot & Associates
Course Purpose:
Develop and understanding of what organisational change management is about.
Course Objectives:
Commencement Dates:





On application




Characteristics of high performance organisation
Why organisational transition efforts may fail
Attitudes to change
Limitations of overseas frameworks
Introduction to the framework, ie 7 Ingredients for
an effective organisational transition
Developing your own case study around the 7
Ingredients
Presenting you case study and having a Q & A
session
Brief introduction to change implementation
techniques and tools
Summary (including feedback)
Duration:
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
1 Day
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
15
RECOGNISED
Successful Organizational Transition
“a practitioner’s guide”
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with change management.
Course Objectives:
Commencement Dates:

On application








Successfully facilitate change (including
behavioural shifts) in your organisation,
department or unit
Effectively handle the transition process either as
a leader/champion or as a participant
Avoid common pitfalls (including resistance) in
the organisational transition process
Turn around an unsuccessful transition
Keep a successful organisation on track
Implant the transition process permanently into
your organisation’s culture
Empower others to follow through and improve
performance
Learn why ‘leadership’ is important in transition
Develop change resilience
Duration:
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
2 Days
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
16
RECOGNISED
Successful Organizational Transition
“a practitioner’s guide”
Bill Synnot & Associates
Course Purpose:
Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s
changing environment by building on attendees’ knowledge and experience with change management.
Course Objectives:
Commencement Dates:

On application















Successfully facilitate change (including
behavioural shifts) in your organisation,
department or unit
Effectively handle the transition process
either as a leader/champion or as a
participant
Handle common pitfalls (including resistance)
in the organisational transition process
Turn around an unsuccessful transition
Implant the transition process permanently
into your organisation’s culture
Empower others to follow- through and
improve performance
Learn why ‘leadership’ is important in
transition
Opportunity to evaluate your organisation’s
change management performance
Opportunity for pre- and post-workshop
discussions with presenter
Chance to network with change agents from
different organisations and sectors
Keep a successful organisation on track
Practice selected implementation techniques
suitable for your organisation
Develop and expand your change agents’
competencies and capabilities
Select apt change implementation strategies
for your situation
Develop and utilise creative thinking
Develop change resilience
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3, 5, 6, 7, 11, 12, 13, 15, 17 & 20
How to Register:
Level 18, 300 Queen Street, Brisbane QLD 4000
Mobile: 0418 196 707
http://www.billsynnotandassociates.com.au
Duration:
3 Days
Delivery Mode:
Classroom Delivery
Intensive learning with exercises and case study
17
RECOGNISED
Supply Chain School
Logistics Bureau Group
What you will learn:
Supply Chain Management, Transportation, Warehousing, Inventory Management, Purchasing and Procurement,
Benchmarking, Cost of Service and how to reduce it, Outsourcing: Tools and Models such as Network Modelling,
Continuous Improvement, Job/ Career analysis and planning and managing people and supply chains, and lots
more.
Supply Chain School consists of :





Three ‘full on’ two-day schools per year
Members only Networking dinner day one of
each school,
52 weekly Online Coaching Program/E-classes,
4 Members only Insider Webinars,
plus lots of other goodies along the way.
Commencement Dates:
Novotel Parramatta, NSW
18/19 March 2014
29/30 July 2014
11/12 November 2014
Professional Sector Relevance:
Learning Outcomes:





A range of need to know topics in a easy to
understand and fun environment,
A range of presenters including Rob O’Byrne,
other specialist experts and well known industry
leaders,
Great connection with a broad cross section of
like-minded and highly motivate industry peers,
We demystify the jargon and terminology,
You walk away with loads of tools and practical
tips to apply right now, focussing on 20% of
knowledge that will give you 80% of the results.
CILT Key Knowledge Areas Covered:
1 – 20
How to Register:
For further information contact Rob O’Byrne, Founder.
Logistics Bureau Group.
Robryne@logisticsbureau.com or Call +61 417 417 307
Is this course for you?
As a logistics professional you know that while speed
isn’t everything, it’s still a critical component of
providing great service. The same holds true with
career development and advancement. If you could
get better quality training in less time, would it
interest you?
Look no further! Supply Chain School is best way to
accelerate your advancement in the field of logistics
and supply chain management.
18
RECOGNISED
Managing Transport Outcomes
Transport Futures Institute
Course Outline:
Equip yourself with a systematic framework to describe and measure the impact of transport infrastructure and
services projects and programs.
Course Objectives:
Commencement Dates:
Provide an overview of conceptual and applied aspects
of planning and managing transport outcomes.
9-10 April 2014
Professional Sector Relevance:
Learning Outcomes:



identify, describe, measure and report key
performance measures
measure societal outcomes at project and system
level (safety, mobility, access, environment
impacts)
measure transport project and program impacts
(demand management, public transport, traffic,
freight, walking, cycling)
Duration:
2 days
CILT Key Knowledge Areas Covered:
1,2,3,7,9,12,13,16
How to Register:
Prof Phil Charles
info@transport-futures.com
0416 091 790
http://transport-futures.com/
Delivery Mode:
Blended Learning
Course Code:
MTO
Fees:
On Application
19
RECOGNISED
Multimodal Integrated Transport
Transport Futures Institute
Course Outline:
A practical introduction to planning and managing multimodal integrated transport planning studies.
Course Objectives:
Commencement Dates:
Receive an overview of conceptual and applied aspects
of multimodal integrated urban and regional transport
planning studies.
19-20 March 2014
Professional Sector Relevance:
Learning Outcomes:




learn the key concepts of multi-modal integrated
transport in an urban and regional context
understand current practices and developments in
transport planning studies and how to get results
be aware of the practical issues and approaches in
integrating multi-modal transport
engage in practical group exercises translating
concepts into practice
Duration:
CILT Key Knowledge Areas Covered:
1,2,3,4,7,8,9,12,13,14
How to Register:
Prof Phil Charles
info@transport-futures.com
0416 091 790
http://transport-futures.com/
2 days
Delivery Mode:
Blended Learning
Course Code:
MIT
Fees:
On Application
20
RECOGNISED
Transport Project Management
Transport Futures Institute
Course Outline:
Delivering the results – a practical framework for managing transport projects.
Course Objectives:
Commencement Dates:
Obtain a results focused approach to enable you to
plan and deliver a broad range of transport related
projects.
14-15 May 2014
Professional Sector Relevance:
Learning Outcomes:




improve your performance in the delivery of
transport projects – in terms of value for money,
and meeting expected outcomes
plan and design a project using best practice
principles
guide the delivery of a project by a variety of
means, including internal and external resources
measure and report performance at all stages of a
project
Duration:
CILT Key Knowledge Areas Covered:
1,2,3,4,6,7,11,13,15,16
How to Register:
Prof Phil Charles
info@transport-futures.com
0416 091 790
http://transport-futures.com/
2 days
Delivery Mode:
Blended Learning
Course Code:
TPM
Fees:
On Application
21
RECOGNISED
Supply Chain Optimisation
UQ Business School
Course Outline:
Designed for managers and professionals looking for tools and techniques to optimise and improve their areas or
organisations supply chain and supplier management.
Course Objectives:
Fees:
This course will support strategic decision makers as
well as operational managers in both international and
domestic markets to manage successful logistics across
their business. It will enable participants to develop an
understanding of how to create lean systems and
organisational agility to solve strategic and operational
issues using a range of practical problem solving tools.
On Application
Commencement Dates:
11-14 September 2014
Professional Sector Relevance:
Learning Outcomes:
Build tools and frameworks to improve core business
processes
Deliver superior managerial performance with
significant business impact
Improve organisational performance in international as
well as domestic markets
Formulate practical ideas, models and tools of
leadership and strategy, which will help examine supply
chain management systems
Discover the keys to successful supply chain
management
Learn how successful leaders engage others in the
supply chain process
CILT Key Knowledge Areas Covered:
2,3,4,5,6,7,10,11,12,13,14,15,16,17,18,20
How to Register:
Brad Maye – Development Manager
P 07 3346 7111
E execed@business.uq.edu.au
http://execed.business.uq.edu.au/courses/operexcellence/supply-chain-optimisation
Pre-requisites:
Courses are designed for middle to upper managers
with over five years of people project or functional
management experience. Attendees will need an
appropriate level of knowledge and experience to
contribute to discussions and case studies.
Duration:
5 days
Delivery Mode:
Full Time
22
RECOGNISED
Introduction to Logistics
Master Research Australasia
Course Outline:
An overview covering history of the Logistics, customer service, order processing, purchasing, operations
management, transport systems, warehousing, information systems and sustainability. This is an introductory
subject, taught at a very basic level – introducing the major areas of studies in the subject and how it relates to
the economy. It introduces the language of logistics and the key concepts.
Course Objectives:
Fees:
1. What is logistics?
2. History and development from physical distribution
to supply chains, 2PL,3PL,4PL
3. Customer service
4. Order processing and information systems
5. Purchasing
6. Operations Management (making or doing things)
a. Inventory management
b. JIT, SOP,TQM,
7. Transport
8. Warehousing
9. Sustainability
10. Ethics in logistics
On Application
Learning Outcomes:
1, 2, 3, 4
The course is a “helicopter” view of the subject and
introduces students to relevant texts, university
courses, leading thinkers and practitioners in the
subject as we go through the various parts of the
subject.
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Duration:
1 Day or 2 half days in Melbourne
Delivery Mode:
Classroom
Pre-Requisites
It assumes no prior formal knowledge of the theory but
practical experience in warehousing, transport or
purchasing will be very useful.
23
RECOGNISED
Statistics for Logistics
Master Research Australasia
Course Outline:
Introductory level course in elementary statistics assuming only knowledge of arithmetic. The course uses
examples and applications drawn from transport and logistics. It proceeds at a relatively slow pace and uses Excel
to apply formulae and test hypotheses.
Course Objectives:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Introduction to statistics
Descriptive statistics
Measures of central tendency and dispersion
Description of statistics using Excel
Probability distributions, central limit theorem,
law of large numbers
Hypothesis testing
Sample size determination
Correlation and Regression
Time series
Learning Outcomes:
Use Excel to calculate means, standard deviations,
create histograms of distributions, introduce normal
distribution, test hypotheses, correlation and
regression.
This is a stand-a-lone beginning quantitative subject
specifically for students studying logistics and supply
chain management. Students are encouraged to bring
along data from their work place to use in statistical
analysis along with a lap top computer with Microsoft
Excel or their statistical calculators.
Fees:
On Application
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
6, 7, 11
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Duration:
1 Day or 2 half days in Melbourne
Delivery Mode:
Classroom
Pre-Requisites
Introduction to Logistics
24
RECOGNISED
Fundamentals of Demand Forecasting
Master Research Australasia
Course Outline:
This course introduces the idea of forecasting using causal and time series methods to estimate demand for a
product or service. Examples are drawn from passenger and freight transport. Students must have a basic
understanding of statistics and have some proficiency with Excel.
Course Objectives:
Fees:
1.
2.
3.
4.
5.
6.
7.
On Application
Introduction to forecasting
Expert opinion, Delphi, judgement
Time series – patterns in data
Moving averages and exponential smoothing
Brown’s model for forecasting cyclical demand
Causal or econometric modelling
Data problems – multicollinearity, autocorrelation,
heteroscedasticity
8. Using Excel for demand forecasting
9. Q – an introduction
Learning Outcomes:
On completion students will be able to develop simple
econometric and time series of models to forecast
demand for a product or service using Excel or a
statistical package – SPSS or Q.
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
6, 7
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Duration:
2 days in Melbourne
Delivery Mode:
Classroom
Pre-Requisites
This course assumes knowledge of elementary statistics
such as “Statistics for Logistics” or an equivalent subject
at least at high school statistics level. It is also assumed
students can use a spreadsheet such as Microsoft Excel.
25
RECOGNISED
Fundamentals of Inventory
Management
Master Research Australasia
Course Outline:
The course will introduce the scientific study of inventory theory and inventory management. It will present the
bull-whip effect as an example of discrete independent decisions by organisations along a supply chain. Students
will develop an awareness of the software packages available to manage inventory.
Course Objectives:
Fees:
1. Introduction to inventory theory
2. EOQ model and derivation
3. Alternative ordering models with known and
random demand
4. MRP2 systems and inventory record accuracy
5. Safety stock and customer service
6. JIT – push versus pull systems
7. Cycle counting and inventory record accuracy
8. Evaluation of inventory management software
systems
On Application
Learning Outcomes:
On completion students will be able to derive the EOQ
formula, assess requirements for inventory software
packages, cycle counting and inventory record
accuracy. They will also understand MRP2
requirements.
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
6, 7
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Duration:
1 day in Melbourne
Delivery Mode:
Classroom
Pre-Requisites
Students need to have completed a course in
introductory logistics and statistics.
26
RECOGNISED
Warehousing for Competitive
Advantage
Master Research Australasia
Course Outline:
This course introduces warehousing methods and the competitive advantage provided by modern warehousing
systems. It is presented by expert supply chain managers and transport experts.
Course Objectives:
Fees:
Day 1
1. Introduction to warehousing – why have a
warehouse?
2. Warehousing as a profit centre
3. Location of warehouses
4. Best practise in warehousing
5. Layout and design
6. Picking systems
7. Managing the warehouse effectively
8. Measuring productivity and efficiency
On Application
Day 2
6, 7
Field trip to state of the art warehouse
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Learning Outcomes:
The course begins with lectures in a class room
environment. It is aimed at students with experience in
warehousing seeking to upgrade their knowledge and
expertise. Students will interact with experienced
logistics managers and work on case studies. Day 2 is a
field trip to a warehouse to study operations and policy
applications.
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Duration:
2 days in Melbourne
Delivery Mode:
Classroom/ Field Trip
27
RECOGNISED
Supply Chain – Putting it all together
Master Research Australasia
Course Outline:
First there was physical distribution, then logistics, followed by integrated logistics and finally, today-“Supply
Chain”. This course takes students on a one day journey of the development of supply chain theory and its leading
practitioners and case studies exemplifying how it is practised.
In a typical supply chain raw materials are procured, items are produced, stored, shipped to warehouses and then
onward to retailers or customers. Supply chain design is seen as providing a competitive advantage for
companies. This course provides an overview of current supply chain management and design.
Course Objectives:
Fees:
1.
2.
3.
4.
5.
6.
7.
8.
9.
On Application
Introduction to supply chain management
Logistics network configuration
Inventory Management and risk pooling
The value of information
Distribution strategies
Strategic alliances
International issues in supply chain management
Coordinated product and supply chain design
Classic case studies
Learning Outcomes:
The course is based around a number of university level
text books such as Simchi levi et al. Designing and
Managing the Supply Chain.
Duration:
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
3,5,9,12,13,16,17,18,19,20
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
1 day in Melbourne
Delivery Mode:
Classroom
Pre-requisites:
Students need to have completed a course in logistics
or supply chain management before enrolling in this
course. It is high level, strategic and assumes an
understanding of basic concepts in purchasing,
transport, warehousing, inventory and logistics.
28
RECOGNISED
Advanced Inventory Management
Master Research Australasia
Course Outline:
This course is based around Robert Brown’s text “Advanced Spare Parts Inventory Control”. It uses his methods of
forecasting demand – exponential smoothing and Fourier series methods – to capture periodicity and introduce
the use of tracking signals. Requires advanced knowledge of mathematical tools and Excel proficiency. Students
are encouraged to bring their data for analysis and case studies.
Course Objectives:
Fees:
1.
2.
3.
4.
On Application
Models of inventory
Spare parts inventory management
Infrequent or rare demand – measurement
Strategies to cope with rare events – case studies
from defence and mining
5. The IBM approach – history – and now
Commencement Dates:
On application
Professional Sector Relevance:
Duration:
The course is taught over 2 days with a hands-on –
practical approach. Students need to bring their lap
tops plus data for analysis.
CILT Key Knowledge Areas Covered:
6,7
Delivery Mode:
How to Register:
Classroom
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Pre-requisites:
Students need to have an understanding of applied
statistics and supply chain management. A basic course
in inventory management would be a distinct
advantage.
29
RECOGNISED
Transport Network Optimisation
Master Research Australasia
Course Outline:
Transport Networks connect a supply chain and are an important element in achieving high levels of customer
service at the best possible price. This one day course introduces supply chain managers, transport managers and
planners to the design of transport networks and techniques that can be used to minimise transport costs.
Course Objectives:
Fees:
1.
2.
3.
4.
5.
6.
7.
8.
On Application
Types of networks
Graph theory concepts
Shortest paths and minimum spanning trees
The classical linear program – transportation model
The transhipment problem
Location allocation problems
Computer applications for network analysis
Evaluating network analysis packages
Duration:
Commencement Dates:
On application
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
5,6,9
1 Day
How to Register:
Delivery Mode:
Classroom
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Pre-requisites:
This is an advanced course which requires students to
be familiar with topics in mathematics such as linear
algebra or linear programming. The course will use
Excel Solver applications to solve some small supply
chain optimisation networks.
30
RECOGNISED
Chain of Responsibility – Level 1
Chain of Responsibility Australia
Course Outline:
The “Chain of Responsibility (CoR) – Level 1” accredited course will provide you with the skills and knowledge to
follow the requirements of the Chain of Responsibility legislation, as a member of the supply chain.
Course Objectives:
Fees:
The “Chain of Responsibility (CoR) – Level 1” accredited
course will provide you with the skills and knowledge to
follow the requirements of the Chain of Responsibility
legislation, as a member of the supply chain. This
course provides an introduction to the chain of
responsibility legislation, target areas, involved parties
and their responsibilities.
On Application
Commencement Dates:
Available 24/7 online or bookings can be made for face
to face courses
Professional Sector Relevance:
Learning Outcomes

Explain the Chain of Responsibility (or CoR)
legislation

Explain the importance of safe load restraint,
appropriate load mass and dimension, and
prevention of driver fatigue and speeding

Identify key responsibilities, requirements and
actions for load restraint, load mass and dimension,
driver fatigue and driver speeding, and

Take action if you observe a potential or actual
breach of Chain of Responsibility
CILT Key Knowledge Areas Covered:
1, 2, 3, 4, 5
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Duration:
2 hours + Assessment
Delivery Mode:
Online or Face to Face
Pre-requisites:
Nil
Course Code:
TLIF2092A
31
RECOGNISED
Chain of Responsibility – Level 2
Chain of Responsibility Australia
Course Outline:
The “Chain of Responsibility (CoR) – Level 2” accredited course will provide frontline managers and supervisors
with the knowledge and skills to implement Chain of Responsibility regulations within their area of responsibility.
It includes identifying and interpreting relevant regulations; and reviewing operations in line with Chain of
Responsibility regulations.
Course Objectives:
Fees:
This course provides comprehensive training on the
framework of policies, procedures and tools that
frontline managers and supervisors will implement to
help ensure compliance with chain of responsibility,
along with risk assessment and ongoing monitoring and
review processes.
On Application
Learning Outcomes:

Interpret chain of responsibility regulations

Implement and review workplace procedures

Complete reporting for chain of responsibility
policy
Duration:
8 hours + Assessment
Commencement Dates:
Every month in each capital city or bookings can be
made for onsite training (conditions apply).
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
1, 2, 3, 4, 5
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Delivery Mode:
Face to Face
Pre-requisites:
Nil
Course Code:
TLIF3093A
32
RECOGNISED
Chain of Responsibility – Level 3
Chain of Responsibility Australia
Course Outline:
The “Chain of Responsibility (CoR) – Level 3” accredited course will provide members of the senior executive team
(such as CEOs, General Managers, Owners and Senior Managers) with the knowledge and skills to ensure
compliance in their business or undertakings within their area of control.
Course Objectives:
Fees:
This course provides comprehensive training on the
framework of policies, procedures and tools that will
help to ensure compliance with chain of responsibility,
along with detailed gap analysis, risk assessment and
ongoing audit processes. This course is tailored
towards Senior management, CEO’s, owner/ operators
& Board of Directors.
On Application
Commencement Dates:
Every month in each capital city or bookings can be
made for onsite training (conditions apply).
Professional Sector Relevance:
Learning Outcomes:

Understand Chain of Responsibility requirements

Undertake appropriate action to achieve
compliance

Monitor and review workplace policy and
procedures
Duration:
CILT Key Knowledge Areas Covered:
1, 2, 3, 4, 5
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
8 hours + Assessment
Delivery Mode:
Face to Face
Pre-requisites:
Nil
Course Code:
TLIF4094A
33
RECOGNISED
Fatigue Management Course – Level 1
Chain of Responsibility Australia
Course Outline:
This course provides an introduction to the strategies to minimise fatigue for drivers and operators, and for
drivers to recognise own signs of fatigue, take action and make lifestyle choices that reduce the potential for
fatigue.
The course structure will include the following modules:








Module 1: Course introduction
Module 2: Overview and legislation
Module 3: Causes, effects and warning signs
Module 4: Workplace procedures - Overview
Module 5: Workplace procedures – Drivers/Operators
Module 6: Workplace procedures - Schedulers
Module 7: Lifestyle choices to manage fatigue
Module 8: Course summary
Course Objectives:
Fees:
Skills and knowledge on how to apply fatigue
management strategies. This course applies to
Drivers, Loaders/Packers, Consignors/Consignees
and Schedulers.
On Application
Learning Outcomes:

Identify and act upon signs of fatigue

Implement strategies to minimise fatigue
Duration:
3.5 hours + Assessment
Delivery Mode:
Online or Face to Face
Pre-requisites:
Nil
Commencement Dates:
Available 24/7 online or bookings can be made for
onsite training (conditions apply).
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
1, 2, 3, 4, 5
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Course Code:
TLIF2010A
34
RECOGNISED
Fatigue Management Course – Level 2
Chain of Responsibility Australia
Course Outline:
This course provides frontline managers and supervisors with the appropriate knowledge in the implementation
of fatigue management strategies in the workplace and within their area of responsibility.
This accredited course is a requirement if you are a scheduler or if you supervise drivers or schedulers under the
Basic Fatigue Management (BFM) or Advanced Fatigue Management (AFM) schemes.
The course structure will include the following modules:






Module 1: Course introduction
Module 2: Overview of fatigue and the legislation
Module 3: Overview of a Fatigue Risk Management System (FRMS)
Module 4: Fatigue risk controls
Module 5: Fatigue monitoring and review
Module 6: Course summary
Course Objectives:
Course Code:
Skills and knowledge on how to implement fatigue TLIF3063A
management strategies in the workplace and within
Fees:
their area of responsibility. This course applies to
frontline managers and supervisors and schedulers.
On Application
Learning Outcomes:
Commencement Dates:

Available 24/7 online or bookings can be made for
Implement fatigue management strategies in the
onsite training (conditions apply).
workplace

Recognise and act on breaches of fatigue Professional Sector Relevance:
management policies & procedures

Develop and assess staff competence in fatigue
management

Monitor, review and report on the implementation
of the fatigue management policy
1,2,3,4
Duration:
2 hours + Assessment
Delivery Mode:
CILT Key Knowledge Areas Covered:
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Online or Face to Face with online assessment
Pre-requisites:
Nil
35
RECOGNISED
Fatigue Management Course – Level 3
Chain of Responsibility Australia
Course Outline:
This course provides senior managers with the appropriate skills and knowledge in the management of a Fatigue
Risk Management System within an organisation, essential for anyone working as a senior manager in an
environment where safety critical operational judgements are made.
The course structure will include the following modules:








Module 1: Course introduction
Module 2: Overview of fatigue and the legislation
Module 3: Overview of a Fatigue Risk Management System (FRMS)
Module 4: Fatigue risk identification
Module 5: Fatigue risk assessment
Module 6: Fatigue risk controls
Module 7: Fatigue monitoring and review
Module 8: Course summary
Course Objectives:
Course Code:
Skills and knowledge on how to manage fatigue
TLIF4064A
management strategies in the workplace and within
Fees:
their area of responsibility. This course applies to senior
On Application
managers.
Learning Outcomes
Commencement Dates:

Available 24/7 online or bookings can be made for
onsite training (conditions apply).






Identify fatigue management legal requirements
and responsibilities
Establish and improve fatigue management policy
and procedures
Act upon reports on the implementation of the
fatigue management policy
Act upon identified breaches of fatigue
management regulations
Ensure operations systems are compliant with the
fatigue management regulations and policy
Plan and organise adequate resources and
operational systems
Facilitate the training and assessment of staff on
the fatigue management policy and procedures
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
1,2,3,4
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Duration:
2 hours + Assessment
Delivery Mode:
Online or Face to Face with online assessment
Pre-requisites:
Nil
36
RECOGNISED
Load and Unload Goods/Cargo
Chain of Responsibility Australia
Course Outline:
The ‘Loading and Unloading’ course will provide you with the skills and knowledge to safely prepare, lift, position
and restrain goods on a vehicle platform and then unload goods at the destination.
Course Objectives:
Fees:
In this course you will learn how to:
$199.00 Accredited Online




explain your legal obligations during loading
and unloading activities
prepare the goods for loading
load the goods safely secure and protect the
goods appropriately
unload the goods safely at the destination, and
complete relevant documentation.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Learning Outcomes:
CILT Key Knowledge Areas Covered:
This course is an interactive and engaging way to build
your knowledge and understanding of ways to reduce
or eliminate risks during loading and unloading
activities. These risks may be to you (as the loader), to
those around you (such as other loaders, drivers and
pedestrians), and to the load itself.
2, 3, 4, 5
How to Register:
Urban Global - (07) 3118 6118
www.coraustralia.com
Duration:
3.5 hours + Assessment
Delivery Mode:
Online
Pre-requisites:
Nil
Course Code:
TLID2004
37
RECOGNISED
Continuing Professional Development
Course in Travel Planning
Institute for Sustainable Futures
Course Outline:
A short course introducing participants to travel planning for workplaces and precincts. Utilising a competencybased learning approach, the course will enable participants to develop travel plans to encourage active
transport, public transport, and innovative car travel.
Course Objectives:
Fees:




50% Students (student ID required)
10% for PIA, CILTA, AITPM and AIA members




Travel Plan Methodology
Travel Behaviour Change strategies
Sustainable Transport Principles
Effective communication with decision-makers in
business and government
Regulatory frameworks for Travel Plans
Monitoring and Evaluation
Applying Travel Plans to different sites (eg.
workplace and mixed-use residential precincts)
Promoting Travel Plan initiatives
(Course fee includes all meals and refreshments, copy of
presentation materials, opportunity to join ISF transport discussion
groups after completion).
Commencement Dates:
On Application
Professional Sector Relevance:
Learning Outcomes
This course enables participants to learn-by-doing CILT Key Knowledge Areas Covered:
through a series of interactive exercises that provide
instruction on applying the Travel Plan methodology to 2,3,4,6,7,13,20
a range of different sites (workplace and mixed-use
residential). It provides insights and approaches to
How to Register:
effective communication with key decision-makers,
specifying Travel Plans as part of the regulatory
Laura Wynne on 02 9514 4399.
requirements for development consent and on-going
sustainable.transport@isf.uts.edu.au
management, monitoring and evaluation. Course
participants are eligible for CPD points with the
professional bodies including PIA, CILTA, GBCA and AIA.
Duration:
2 Days
Delivery Mode:
Face to Face
38
RECOGNISED
Manage a Supply Chain
Victoria University
Course Outline:
This Short Course covers managing a supply chain, including the relationships between an organisation and its
supply and demand partners along the chain. It covers implementing a demand-driven supply chain management
strategy, managing the supply chain and evaluating and improving supply chain effectiveness.
Learning Outcomes:
Fees:
At the completion of this unit you will be able to:
On Application

Commencement Dates:


implement demand- driven supply chain
management strategy;
manage supply chain; and
evaluate and improve supply chain effectiveness.
Available 24/7 online.
Professional Sector Relevance:
Duration:
60 nominal hours
CILT Key Knowledge Areas Covered:
Delivery Mode:
19 of 20
Online
How to Register:
Pre-requisites
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Nil
Assessment:
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
Course Code:
TLIL5055A
39
RECOGNISED
Undertake Research and Analysis
Victoria University
Course Outline:
This Short Course covers research and analysis to develop advice and recommendations. It includes identifying
and undertaking research, analysing information and applying the results of analysis, maintaining information
systems and compiling reports from information.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Available 24/7 online.
Apply research processes and strategies;
Use appropriate methods of data analysis;
Identify and validate trends; and
Present information in a format appropriate for
the intended audience.
Commencement Dates:
Professional Sector Relevance:
Duration:
CILT Key Knowledge Areas Covered:
60 nominal hours
19 of 20
Delivery Mode:
How to Register:
Online
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Pre-requisites:
Nil
Assessment:
Assessment methods will include assignments,
projects and case studies.
Course Code:
PSPGOV504B
40
RECOGNISED
Manage Customer Service
Victoria University
Course Outline:
This Short Course covers managing customer service. It includes planning to meet internal and external customer
requirements; ensuring delivery of quality products/services; and monitoring, adjusting and reporting customer
service.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



plan to meet internal and external customer
requirements;
ensure delivery of quality products/services; and
monitor, adjust and report customer service.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
40 nominal hours
Delivery Mode:
Online
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
19 of 20
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Assessment:
This course will be assessed by demonstration and
observation and/or portfolio of evidence.
Course Code:
TLII5018A
41
RECOGNISED
Ensure a Safe Workplace
Victoria University
Course Outline:
This Short Course covers establishing, maintaining and evaluating the organisation's occupational health and
safety (OHS) policies, procedures and programs in the relevant work area in accordance with OHS legal
requirements.
Learning Outcomes:
Fees:
At the completion of this unit students will be able to:
On Application


Commencement Dates:


establish and maintain an OHS system;
establish and maintain participative arrangements
for the management of OHS;
establish and maintain procedures for identifying
hazards, and assessing and controlling risks; and
establish and maintain a quality OHS management
system.
Duration:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
19 of 20
60 nominal hours
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Nil
Assessment:
Evidence of the following is essential: - detailed
knowledge and application of all relevant OHS
legislative frameworks - establishment and
maintenance of arrangements for managing OHS
within the organisations' business systems and
practices - identification of intervention points for
expert OHS advice - principles and practice of
effective OHS management in a small, medium or
large business.
Course Code:
BSBOHS509A
42
RECOGNISED
Develop and Maintain Operational
Procedures for Transport and Logistics
Enterprises
Victoria University
Course Outline:
This Short Course covers developing and maintaining operational procedures for transport and logistics
enterprises in accordance with relevant regulatory requirements and workplace procedures, including planning
and developing operational procedures, monitoring the implementation of the operational procedure(s) and
evaluating the implementation of operational procedures.
Learning Outcomes:
Course Code:
At the completion of this short course you will be able
to:
TLIL5020A



Fees:
plan and develop operational procedures;
monitor the implementation of the operational
procedure(s) ensure understanding and the need
for compliance; and
evaluate the implementation of operational
procedures.
Duration:
On Application
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
30 nominal hours
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
19 of 20
Pre-requisites:
How to Register:
Nil
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Assessment:
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
43
RECOGNISED
Develop, Implement and Review
Purchasing Strategies
Victoria University
Course Outline:
This Short Course covers Develop, implement and review an organisation's purchasing strategies includes
determining, developing and implementing purchasing strategies, evaluating these and implementing
improvements.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Determine purchasing objectives
Develop purchasing strategies
Implement purchasing strategies
Evaluate purchasing strategies and implement
improvements
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
CILT Key Knowledge Areas Covered:
60 nominal hours
19 of 20
Delivery Mode:
How to Register:
Online
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Pre-requisites:
Nil
Course Code:
TLIR5006A
Assessment:
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
44
RECOGNISED
Manage a Contract
Victoria University
Course Outline:
This Short Course covers Manage a contract includes confirming contract requirements; establishing a contract
management system; and monitoring and evaluating the contract.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



analyse and apply the theories and practices of
integrated logistics management;
development and operations of warehousing,
inventory, transport and sustainable business
relationships; and
understand how logistics functions integrate with
and impact on other business functions.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
19 of 20
40 nominal hours
How to Register:
Delivery Mode:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Online
Pre-requisites:
Nil
Course Code:
TLIR5005A
Assessment:
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
45
RECOGNISED
Manage Suppliers
Victoria University
Course Outline:
Includes assessing suppliers and building a productive relationship with them; evaluating delivery of
goods/services; negotiating arrangements and resolving disagreements with suppliers; and reviewing supplier
performance.
Learning Outcomes:
Fees:
This course delivers the skills and knowledge required
to manage suppliers. It includes assessing suppliers
and building a productive relationship with them;
evaluating delivery of goods/services; negotiating
arrangements and resolving disagreements with
suppliers; and reviewing supplier performance.
Licensing, legislative, regulatory or certification
requirements are applicable to this unit.
On Application
Duration:
60 nominal hours
Delivery Mode:
Online
Pre-requisites:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
19 of 20
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Nil
Course Code:
TLIR5014A
Assessment:
This unit includes LiWC and will be assessed by
demonstration and observation and/or portfolio of
evidence.
46
RECOGNISED
Implement & Monitor Transport
Logistics
Victoria University
Course Outline:
The skills and knowledge required to implement and monitor transport logistics in accordance with relevant
regulatory requirements and workplace procedures, including mobilising resources, coordinating multi-modal
transport activities, monitoring consignment(s) tracking, and implementing a contingency management strategy.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



Commencement Dates:
Co-ordinating multi-modal transport activities
Monitor Consignments
Implement Contingency Management Strategies
Available 24/7 online.
Professional Sector Relevance:
Duration:
40 nominal hours
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
Nil
Course Code:
19 of 20
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
TLIL5019A
Assessment
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
47
RECOGNISED
Manage Risk
Victoria University
Course Outline:
The performance outcomes, skills and knowledge required to manage risks in a range of contexts across the
organisation or for a specific business unit or area. It addresses the management of the risk across the
organisation or within a business unit or area. It does not assume any given industry setting.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




establish risk context;
identify risks;
analyse risks; and
select and implement treatments.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
CILT Key Knowledge Areas Covered:
60 nominal hours
19 of 20
Delivery Mode:
Online
Pre-requisites:
Nil
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Assessment:
Evidence of the following is essential: - risk
management plan which includes a detailed
stakeholder analysis, explanation of the risk context,
critical success factors, identified and analysed risks,
and treatments for prioritised risks - details of
monitoring arrangements for risk management plan
and an evaluation of the risk management plan's
efficacy in treating risks - knowledge of relevant
legislation, codes of practice and national standards.
Course Code:
BSBRSK501B
48
RECOGNISED
Manage a Transport and Logistics
Business Unit
Victoria University
Course Outline:
This short course involves the skills and knowledge required to manage a transport and logistics business unit in
accordance with relevant regulatory requirements and workplace procedures.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application





Identifying the market for the business unit;
setting transport and logistics business unit
objectives;
collecting information for business planning
operations;
establishing the resources required to achieve
objectives; and
manage business unit performance to achieve the
required outcomes.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
19 of 20
Duration:
How to Register:
60 nominal hours
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Delivery Mode:
Online
Pre-requisites:
Nil
Assessment
Assessment tasks will be designed to meet the
controlled parameters in accordance with each
competency unit's learning outcomes in the unit of
study.
Course Code:
TLIP5008A
49
RECOGNISED
Recruit, Select and Induct Staff
Victoria University
Course Outline:
This short course involves the performance outcomes, skills and knowledge required to execute tasks associated
with the recruitment cycle.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Determine job descriptions
Plan for selection
Assess and select applicants
Appoint and induct successful candidate
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
50 nominal hours
CILT Key Knowledge Areas Covered:
Delivery Mode:
19 of 20
Online
How to Register:
Pre-requisites:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Nil
Assignments, Case studies, Projects and Research.
RPL: Students need to provide evidence of knowledge,
skills and experience. BSB40207 Certificate IV in
Business Competency assessed
Course Code:
BSBHRM402A
50
RECOGNISED
Manage an Information or Knowledge
Management System
Victoria University
Course Outline:
Organise learning to use an information or knowledge management system and to manage the use of the system.
Learning Outcomes:
Fees:
This unit applies to managers who have responsibility On Application
for seeing that key information and corporate
knowledge are retained, accessible to others and Commencement Dates:
improve business outcomes.
Available 24/7 online.
Duration:
Professional Sector Relevance:
50 Nominal Hours
Delivery Mode:
Online
Pre-requisites:
Nil
Assessment:
Students are required to do assignments, classwork,
tests, projects, case studies and/or presentations.
CILT Key Knowledge Areas Covered:
19 of 20
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
Course Code:
BSBINM501A
51
RECOGNISED
Control Inventory
Victoria University
Course Outline:
The performance outcomes, skills and knowledge required to control inventory in a retail environment. It involves
managing receipt, dispatch and storage of merchandise, and managing stock control.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application


Commencement Dates:
Manage receipt, dispatch and storage of
merchandise, and
Manage stock control
Available 24/7 online.
Professional Sector Relevance:
Duration:
40 nominal hours
Delivery Mode:
CILT Key Knowledge Areas Covered:
Online
19 of 20
Pre-requisites:
Nil
Course Code:
How to Register:
For more information please call Alan Galt
Program Facilitator on 03 9919 8934
Alternatively email Alan.Galt@vu.edu.au
SIRXINV005A
52
Logistics for e-Business
Industrial Logistics Institute
Course Outline:
This “Logistics for e-Business” program will familiarize business operators and managers with the technologies
used in an e-business environment and staying informed on todays constantly evolving technologies and the
logistic models for fulfillment. Attendees will be exposed to the challenges, concepts and benefits associated with
using the variety of technologies and logistic strategies available for both the e-business owners and their logistics
agents.
Day 1:Technologies impacting on e-Business
Commencement Dates:


On Application


Cloud Technologies
e-Marketplaces, e-Freight, online Auctions and
Logistics
Convergent Technologies
Mobile Apps for mobile Logistics Operators
Professional Sector Relevance:
Day 2: e-Business Fulfillment and Logistic
Considerations






Using a mix of 1PL, 2PL, 3PL or 4PLs for fulfilment
Fleet and Network reviews
Delivery Optimization Considerations
Evaluating Best e-Warehouse location
KPIs for e-Business
Logistic Contract renewals
Duration: 2 days
How to Register:
Associate Professor Kim Hassall
Email: translog@iprimus.com.au
Mobile: +61 408 528 841
Phone: +61 03 9449 9224
Email: enrolments@inloginstitute.com
Delivery Mode: Online and Face to Face
Fees: On Application
53
One Hundred Logistic Pricing
Strategies
Industrial Logistics Institute
Course Outline:
This program “One Hundred Logistics Pricing Strategies,” is a very unique course reflecting findings from 25 years
of logistics consulting, freight pricing, and transport economic experience. The Strategies are collected from
international and domestics clients.
Often companies are slow to adopt new freight pricing policies. Diverse entities within companies also set prices
but is there a targeted pricing strategy adopted for new or special clients, or does one size fit all?
Course Objectives and Learning Outcomes:
Commencement Dates:
After two days of this program, attendees will have an On Application
appreciation of the direction of new pricing strategies
and how these might be tailored and used as a Professional Sector Relevance:
marketing strategy for new and existing clients. Has
your company been using the same freight pricing
strategies for the last decade or longer? This course
could change your client focus.
Day 1: Freight Pricing Strategies



Who Sets Company Freight Pricing and is there a
problem?
The Basic Economic Pricing Strategies, after you
know your costs
The last three decades of pricing fashion and its
legacies.
How to Register:
Associate Professor Kim Hassall
Email: translog@iprimus.com.au
Mobile: +61 408 528 841
Phone: +61 03 9449 9224
Email: enrolments@inloginstitute.com
Day 2: Freight Pricing Strategies





The pricing Strategies that have fallen from
fashion
New and Innovative Pricing Strategies
Internet Implications for pricing
Full Cost Attribution and Real Cost Avoidability –
Integral to all your Product Pricing
Case exercise
Duration: 2 days
Delivery Mode: Online and Face to Face
Fees: On Application
54
Freight and Logistic Network
Restructuring
Industrial Logistics Institute
Course Outline:
This “Freight and Logistics Network Restructuring” program is one of two Institute programs that examine
specialized aspects of freight and logistic operations.
This program has emerged from extensive work with major clients focusing on streamlining major freight network
operations, and the impacts of urban and regional hub placements allowing for operational optimization and the
use of different fleet mixes. Specialist commodity based freight networks are also examined.
Course Objectives and Learning Outcomes:
Commencement Dates:
Attendees will be introduced to the pros and cons of
particular network shapes and types.
On Application
This course covers the following topics:
 Freight Network Classification System
 Advantages and Dis-advantages of the different
Urban Network types
 Freight Network Transformations
 What do Commodity Based Networks look like
 Benefits and DIs-benefits of Greenfield Depot
Locations
 Long Distance Networks, Bi-Modal Choices and
Mid-Corridor Connect Network Options
Professional Sector Relevance:
How to Register:
Associate Professor Kim Hassall
Email: translog@iprimus.com.au
Mobile: + 61 408 528 841
Phone: +61 03 9449 9224
Email: enrolments@inloginstitute.com
Duration:
1 day
Delivery Mode:
Online and Face to Face
Fees:
On Application
55
Purchasing Transport Services
Industrial Logistics Institute
Course Outline:
This 2 Day program, “Purchasing Transport Services”, is one of two Institute programs that examines specialized
aspects for purchasing freight Transport services.
This program aims to provide a business manager with tools and information when negotiating contracts for
transport services including financial management, physical distribution modes, carrier mix, supplier evaluation
and performance management.
Course Objectives and Learning Outcomes:

Attendees will be introduced to a number of

important aspects when considering the purchase of,

and/or negotiating Transport Services:
Key Performance Indicators (which measures of
performance for the supplier)
Payment Terms
Roles and Responsibilities under the contract for
both parties
The importance of having a contract manager
What is your business requirement?
 Do you understand your business requirement?
 Have you clearly articulated this in your
advertisement?
 Does it discuss any ‘out of the ordinary’
requirements?
 Is it clear and concise for the respondents?

Considerations before advertising your requirement:
 Analyzing the demand for your current and
forecast future needs
 Using of 1PL,2PL,3PL, or 4PL services or a
combination
 Using Multi / Intermodal Services
 Use of specialized High Productivity Vehicles
 Supplier and capacity considerations
 Specials and overloads”
 Collection, Delivery, Track and Trace and booking
provisions
 Supplier capability in handling of special items,
such as medicine and explosives
 Supplier’s ability to determine the most economic
way to transport goods
Fees:
Contract Management:
 Evaluating bids and proposals submitted by
potential suppliers
 Supplier Selection Process
 Determining the Length of a specific contract
 Contract Escalators
 Reliability and force majeure
 Quality Assurance and Transport Certifications
Duration:
2 days
Delivery Mode:
Online and Face to Face (Pending Numbers Enrolled)
On Application
Pre-Requisites
Students should have a working knowledge of fleet
management.
Commencement Dates:
24/7 or On Application
Professional Sector Relevance:
How to Register:
Associate Professor Kim Hassall
Email: translog@iprimus.com.au
Mobile: +61 408 528 841
Phone: +61 03 9449 9224
Email: enrolments@inloginstitute.com
56
Purchasing For Transport Operators
Industrial Logistics Institute
Course Outline:
This 1 Day program, “Purchasing For Transport Operators”, is one of two of the Institute’s programs that
examines specialized aspects of purchasing as a useful toolbox for Transport Operators.
This program aims to provide a transport business manager with the information for consideration when
negotiating contracts for direct and indirect goods and services including maintenance, repair, fuel management,
partnering, collaborating, supplier evaluation, performance management, as well as other related areas.
Course Objectives and Learning Outcomes:
Duration:
Attendees will be introduced to a number of 1 day
considerations when considering the purchase of
Delivery Mode:
and/or negotiating Transport inputs and services:
Online and Face to Face (Pending Numbers Enrolled)
What is your business need in goods and services?
 Do you understand your business and it’s need for Fees:
direct and indirect goods and services?
On Application
 Have you clearly articulated this to your suppliers?
Pre-Requisites
 Have you discussed any out of ordinary
requirements with your suppliers?
Students should have a working knowledge of fleet
Considerations when purchasing goods and services:
operations and management.
 Understanding depreciation and the Asset
lifecycle
Commencement Dates:
 Supplier and capacity considerations when it
24/7 or On Application
comes to fleets
 Considerations when selecting suppliers
Professional Sector Relevance:
 Lease versus buy
 Refurbish/ overhaul versus new purchases
Contract Management for fleet operators:
 The importance of contract management
 Length of Contract
 Contract Escalators
 Reliability and force majeure
 Payment Terms
 Supplier Selection Process
 Quality Assurance and Certification
 Key Performance Indicators (Measures of
performance for the supplier)
 Roles and Responsibilities under the contract for
both parties
How to Register:
Associate Professor Kim Hassall
Email: translog@iprimus.com.au
Mobile: +61 408 528 841
Phone: +61 03 9449 9224
Email: enrolments@inloginstitute.com
57
Just the Facts Please
Master Research Australasia
Course Outline:
(Short, sharp learnings in transport and logistics)
Just the Facts Please is a set of short courses designed by Master Research Australasia Pty Ltd, to introduce
students and practitioners to the basic ideas in Transport and Supply Chain Management. The courses present the
fundamental ideas and current thinking in topics relevant to people operating in the transport and the supply
chain space.
Just the Facts Please courses distil the essence of longer one and two day courses run by Master Research
Australasia which provides participants with a deeper understanding and the ability to perform calculations
required for transport and supply chain operations. These longer courses involve solving transport and logistics
problems to teach analytical skills to supervisors and managers.
Course Objectives and Learning Outcomes:
Delivery Mode:
Statistics for Logistics
Face to Face
A short introduction to basic ideas of statistics required
Commencement Dates:
in transport and logistics.
Participants will learn about forecasting, measuring On Application
variation and using Excel to describe and graph
Professional Sector Relevance:
transport and supply chain data. Useful for a wide
range of business people who want to catch up on how
to improve decision making.
Duration:
4 hours
Delivery Mode:
How to Register:
Dr. David Wilson
www.masterresearch.com.au
+61 419 374 776
Face to Face
Fees:
On Application: includes notes, morning tea
Where Should I Put My Warehouse?
A short fun introduction to supply chain design.
The course includes playing the iconic “Beer Game” and
discusses different supply chain management
programmes. It is a geographer’s take on the task of
designing and managing a supply chain. ”Tips from the
pro’s”
Duration:
4 hours
Is this course for you?
Managers, supervisors and floor staff who want to gain a
quick background briefing on what is happening in the
transport and supply chain management space. They
provide participants with key current ideas, thoughts on
best practice, further readings and an understanding of
learning pathways that a participant can follow to gain
more knowledge and CILTA accreditation.
58
Zero Incident Process (ZIP)
Sentis
Course Outline:
The Zero Incident Process (ZIP) gives a workplace the genuine opportunity to reach the goal of Zero Incidents. It is
a psychologically-based safety process that focuses on the Person component of the Safety Culture Model,
moving your people from extrinsically-driven safety to intrinsically-motivated safety. ZIP is designed to empower
people to take control of their personal safety by becoming more effective within the systems they work in. These
systems are made up of the Practices and Environment components of the Safety Culture Model. ZIP gives people
insight into the way their brain works, their thinking, their attitudes and how this drives their behaviour.
Participants are provided with the tools to take control of their thoughts and feelings, and consequently the
results they get in life, especially in regards to their safety.
Learning Outcomes:
Fees:
On Application
Duration:
Commencement Dates:
Delivery Mode:
On Application
Face to Face
Professional Sector Relevance:
Pre-requisites:
Course Code:
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call 07 3363 5900
Alternatively http://www.sentis.net/eu/contact-us/
59
Monitor Supplier Performance
Challenger Institute of Technology
Course Outline:
This course involves the skills and knowledge required to monitor the performance of contracted suppliers of
goods/materials/services including administering the supplier contract, assessing for conformity to contracted
requirements, and completing all required documentation concerning the contract. Licensing, legislative,
regulatory or certification requirements are applicable to this unit.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application


Administer supplier contract
Complete documentation
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
Nil
Course Code:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
TLIR4001A
60
Source Goods / Services and Evaluate
Contractors
Challenger Institute of Technology
Course Outline:
This course involves the skills and knowledge required to source goods/materials/services and evaluate
contractors including analysing supply requirements, and evaluating and selecting appropriate potential
contractor(s). Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application


Analyse supply requirements; and
Evaluate potential contractors.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Self-Paced
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
How to Register:
Pre-requisites:
Nil
Course Code:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
TLIR4002A
61
Coordinate Quality Customer Service
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to coordinate quality customer
service in operations.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application
Commencement Dates:
Plan to meet internal and external customer Available 24/7 online.
requirements to ensure the delivery of quality service
and monitoring, adjusting and reporting customer
Professional Sector Relevance:
service.
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Course Code:
TLII4001A
62
Market Services and Products to Clients
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to market services and products to
clients.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Recognize opportunities to promote products and
services;
Establish and maintain contact with clients;
Negotiate sales; and
Close sales.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLII4005A
63
Implement and Coordinate AccidentEmergency Procedures
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to implement and coordinate
accident-emergency procedures.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



Respond to the incident;
Coordinate on-site activities; and
Complete follow-up actions
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
Nil
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Course Code:
TLIF4007A
64
Develop and Maintain a Safe Workplace
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to develop and maintain a safe
workplace.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application







Plan and implement safety requirements;
Inform and train personnel on OH&S legislation,
codes and standards;
Establish and maintain procedures for assessing
and controlling safety risks;
Monitor, adjust and report safety performance;
Evaluate the occupational health and safety system
and related policies, procedures and programs;
Investigate and report non-conformance; and
Establish and maintain a system for OH&S records.
Duration:
Self-Paced
Delivery Mode:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Online
Pre-requisites:
Nil
Course Code:
TLIF4014A
65
Complete Workplace
Orientation/Induction Procedures
Challenger Institute of Technology
Course Outline:
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures
when commencing a new work role.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application






identify major areas of the workplace in terms of
functions, organisational structures and
occupations;
organising and accepting responsibility for own
workload;
applying ethical practices in work activities;
receiving and acting constructively on personal
feedback;
participating in the identification and meeting of
one's own learning needs; and
planning and organising a personal daily routine.
Duration:
Self-Paced
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Delivery Mode:
Online
Pre-requisites:
Nil
Course Code:
TLIL1001A
66
Follow Occupational Health and Safety
Procedures
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to follow and apply occupational
health and safety (OH&S) procedures when carrying out work activities.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



identify and following workplace procedures for
hazard identification and risk control;
contribute to arrangements for the management of
occupational health and safety; and
complete occupational health and safety records.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIF1001A
67
Implement and Monitor
Environmental Protection Policies and
Procedures
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to implement and monitor environmental protection
policies and procedures.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application


access relevant information concerning
environmental protection regulations and
procedures; and
implement and monitor procedures concerning
environmental hazards, related control procedures,
environmental training arrangements, and required
records and documentation.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Duration:
Self-Paced
Delivery Mode:
Online
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Pre-requisites:
Nil
Course Code:
TLIU4001A
68
Implement and Monitor
Environmentally Sustainable Work
Practices
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to effectively analyse the workplace in relation to
environmentally sustainable work practices and to implement improvements and monitor their effectiveness.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Investigate current practices in relation to resource
usage;
Set target improvements;
Implement performance improvement strategies;
and
Monitor performance.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Duration:
Self-Paced
How to Register:
Delivery Mode:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Online
Pre-requisites:
Nil
Course Code:
TLIU3011A
69
Apply Quality System
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to apply quality systems in workplace operations including
working within a quality improvement system and using quality improvement systems, tools and techniques in
accordance with enterprise procedures.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application


Work within a quality improvement system; and
Use quality improvement systems, tools and
techniques.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
Nil
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Course Code:
TLIJ3002A
70
Facilitate and Capitalise on Change in
the Workplace
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to facilitate and capitalize on
change and innovation in the workplace.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



participating in planning for the introduction of
change;
developing creative and flexible approaches to
solutions to change-related problems, and
managing emerging challenges and opportunities in
the workplace.
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIP4002A
71
Facilitate Work Teams
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to lead and facilitate work teams.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




participate and provide leadership in team
planning;
develop team commitment and cooperation;
manage and develop team performance; and
participate in and facilitating the work of work
teams/groups.
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIG4006A
72
Manage Personal Work Priorities and
Professional Development
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to manage personal work priorities
and own professional development.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



manage own qualities, goals, plans and
performance;
set and meet own work priorities; and
develop and maintain own professional
competence.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIL4009A
73
Collect, Analyse and Present Workplace
Data and Information
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to collect, analyze and present
workplace data and information.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




identify required information;
analyze and prepare information for use;
explain information; and
present workplace information to others.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIE4006A
74
Manage Workplace Information
Challenger Institute of Technology
Course Outline:
This training covers the performance outcomes, skills and knowledge required to manage workplace information.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application





identify and source information needs;
collect, analyze and report information;
use management information systems;
contribute to the preparation of operational plans;
and;
prepare resource proposals.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
How to Register:
Delivery Mode:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Online
Pre-requisites:
Nil
Course Code:
TLIP4005A
75
Apply Workplace Statistics
Challenger Institute of Technology
Course Outline:
This training covers the skills and knowledge required to apply statistical data in the workplace including
identifying situations where statistics are used in the workplace, collecting numerical data, processing and
presenting data, and interpreting trends and patterns from numerical data.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



apply statistical data in the workplace;
collect, process and present data; and
interpret trends and patterns from numerical data.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
Nil
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Course Code:
TLIE4013A
76
Apply Conflict/Grievance Resolution
Strategies
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to apply conflict resolution strategies to resolve
grievances that may occur in the course of work.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application



Identify potential conflict situations;
implement appropriate conflict resolution
strategies; and
use effective interpersonal skills.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Course Code:
TLIL4005A
77
Implement Equal Employment Equity
Strategies
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to implement equal employment equity strategies in
accordance with regulatory and workplace requirements.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application





identify and communicate agreed employment
equity direction;
respond to enquiries regarding employment equity;
implement employment equity strategies;
contribute to policy development; and
evaluate and report on the implementation of
equal employment opportunity strategies in the
workplace.
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Duration:
How to Register:
Self-Paced
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Delivery Mode:
Online
Pre-requisites:
Nil
Course Code:
TLIL4032A
78
Promote Effective Workplace Practice
Challenger Institute of Technology
Course Outline:
This training involves the skills and knowledge required to promote effective workplace practice, including
contributing positively to the work team environment, observing and promoting work safety procedures,
maintaining and promoting the well-being of workplace team(s), and participating in competency development
activities.
Learning Outcomes:
Fees:
At the completion of this short course you will be able
to:
On Application




Contribute positively to the work team
environment;
Observe and promote work safety procedures;
Maintain and promote well-being of team; and
Participate in competency development.
Duration:
Commencement Dates:
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
How to Register:
For more information please call Stephen Goodlet
Coordinator Transport & Logistics on 08 9239 8098
Alternatively email
stephen.goodlet@challenger.wa.edu.au
Nil
Course Code:
TLIL4033A
79
Basic Knowledge & Principles of a
Ship’s Stability - Course 1
AMC Search
Course Outline:
This course covers the Law of Flotation, Load lines, Basic Transverse Stability, Small Angles of List, Free Surface
Effect, Causes and correction of a Negative Stability and an introduction to the Curve of Righting Levers as well as
an introduction to Longitudinal Stability.
Learning Outcomes:
Fees:
To provide the very necessary basic understanding of a On Application
ship’s stability. This requires the learning of formula
which at first appears a daunting task. It is not, the Commencement Dates:
formula and the fairly easy mathematics required to
Available 24/7 online.
solve the formula can all be simplified by first learning
the principles behind the subject of stability.
Professional Sector Relevance:
Duration:
The course must be completed within 1 year of the
commencement date.
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
How to Register:
Pre-requisites:
Satisfactory completion of year 10
Certificate:
Participants who satisfactorily complete the course and
provide documentary evidence to satisfy the course
pre-requisite will be issued an AMC Basic Knowledge
and Principles of a Ship’s Stability certificate.
Online via: http://www.amcsearch.com.au/courses/
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
Assessment Strategy:
A range of methods is suggested for measuring
progress towards and achievement of learning
outcomes in this module. Knowledge-based criteria will
be satisfied through written or oral questioning relating
to practical assignments. Skill-based criteria will be
satisfied through table top exercises throughout the
learning period. Assessment will be undertaken off-thejob; however, where possible the environment will
simulate a real work place situation.
80
Advanced Application of a Ship’s
Stability Dynamics - Course 2
AMC Search
Course Outline:
The course covers the use of Simpson’s Rules relating to a ship’s stability, The Inclining Test, Stability Cross
Curves, Radius of Gyration, Synchronous rolling and Parametric rolling, IMO Stability Criteria including Wind Heel,
List and Large Angles of Stability, Grain Stability, Longitudinal Stability, Damage Stability, Dry Docking and other
factures determining a loss of stability.
Learning Outcomes:
Assessment Strategy:
A range of methods is suggested for measuring
The purpose of this course is to teach the practical
progress towards and achievement of learning
knowledge and application of a ship’s stability. The aim
outcomes in this module. Knowledge-based criteria will
is:
be satisfied through written or oral questioning relating
 To provide an understanding as to how the to practical assignments. Skill-based criteria will be
hydrostatics particulars of a ship’s hull are derived satisfied through table top exercises throughout the
and to furnish participants with sufficient learning period. Assessment will be undertaken off-theknowledge for them to calculate their own job; however, where possible the environment will
simulate a real work place situation.
hydrostatic information should the need arise.

To provide some practical knowledge of stability for Fees:
participants to use in their seagoing careers or
On Application
when dealing with the operational considerations
relating to the safety of ships.
Commencement Dates:
Duration:
Available 24/7 online.
The course must be completed within 1 year of the
commencement date.
Professional Sector Relevance:
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
Pre-requisites:
Stability 2 has a pre-requisite of successful
completion of Stability 1, or a Certificate of
Competency as Deck Watchkeeper or Mate/Master
<500GT or equivalent, as a minimum.
Certificate:
How to Register:
Online via: http://www.amcsearch.com.au/courses/
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
Participants who satisfactorily complete the course
and provide documentary evidence to satisfy the
course pre-requisite will be issued with an AMC
Advanced Application of a Ship’s Stability and
Dynamics certificate.
81
Security Awareness Training - Online
AMC Search
Course Outline:
It is now mandatory for all AMSA certificate holders to hold a Security Awareness Endorsement.
To meet industry demand for this endorsement, AMC have developed Security Awareness Training (SAT) as an
online course.
The course is approved by the Australian Maritime Safety Authority (AMSA), and is open for enrolment.
Upon successful completion of the online course, an AMSA approved certificate will be issued, which will allow
you to obtain an endorsement from AMSA.
Learning Outcomes:
Certificate:
The course consists of:
Participants who satisfactorily complete the course will
be issued the following Certificate:



Three (3) learning resource sections (section 1, 2
and 3)
Three (3) progress checks (progress check 1, 2 and
3)
One (1) final assessment
Security Awareness Training (AMSA approved)
meeting the requirements of STCW Reg VI/6 and Code
Section A-VI/6 paragraph 4, Table A-VI/6-1
Fees:
In order to progress through sections 1 and 2,
candidates are required to complete the progress check On Application
and obtain a minimum score of 60%.
Commencement Dates:
Candidates will be advised of their results immediately
after the progress check is submitted, once the pass
mark has been achieved, the next section will be made
available.
Results will be made available upon completion and
submission of the final assessment. Failure to achieve
the required pass marks in the progress checks (1, 2
and 3) and/or the final assessment will result in a grade
of Not Yet Competent.
Available 24/7 online.
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Course Approval:
The Security Awareness Training (SAT) is recognised by
AMSA as meeting the requirements of Table A-VI/6-1 of
STCW 78, as amended.
Delivery Mode:
Online via: http://www.amcsearch.com.au/courses/
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
The course will be delivered entirely online
82
Crisis Management and Human
Behaviour
AMC Search
Course Outline:
After successful completion of the course, participants will be able to organise the safe movement of vehicles and
passengers when embarking and disembarking, control all elements of cargo safety and hull integrity, monitor
and control atmosphere in ro-ro cargo spaces, organise shipboard emergency procedures, optimise use of
resources, control response to emergencies, control passengers and other personnel during emergency situations
and establish and maintain effective communications.
Learning Outcomes:
Certificate:
This course covers minimum standard of competence The following certificate will be issued by AMC to
for: masters, chief mates, chief engineers, second participants who successfully complete the course:
engineer officers and any other person assigned
immediate responsibility for embarking and  Passenger Ship Safety (AMSA approved), meeting
disembarking passengers, for loading, discharging or
the requirements of
security cargo, or for closing hull openings and any
- Crisis Management & Human Behaviour (STCW
other personal having responsibility for the safety of
Reg V/2 and Code Section A-V/2, para 3, Table
passengers in emergency situations
A-V/2)
Course Approval:
This course is AMSA approved and complies with STCW
regulations as listed in the certificate section below.
Delivery Mode:
-
Passenger Safety, Cargo Safety & Hull Integrity
(STCW Reg V/2 and Code Section A-V/2, para
4.)
Professional Sector Relevance:
Face to Face
Please Note:
This course is currently being designed for online
delivery.
Course Duration:
CILT Key Knowledge Areas Covered:
How to Register:
2 Days
Online via: http://www.amcsearch.com.au/courses/
Fees:
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
On Application
Commencement Dates:
TBA
Course Code:
IMO 1.29
83
Crowd Management
AMC Search
Course Outline:
After successful completion of the course, participants will be able to control a crowd in an emergency situation
on board, locate essential safety and emergency equipment on board, communicate effectively with passengers
during an emergency, demonstrate the use of personal life-saving appliances and comply with the ship’s safety
and emergency procedures.
Learning Outcomes:
Certificate:
This course meets the mandatory minimum The following certificate will be issued by AMC to
requirements for the training of masters, officers, participants who successfully complete the course:
ratings and other personnel on ro-ro passenger ships
and on passenger ships other than ro-ro passenger  Passenger Ship Safety - Crowd management
ships.
training & Safety training for personnel providing
direct service to passengers in passenger spaces,
Course Approval:
meeting the requirements of STCW Reg V/2 and
Code Section A-V/2, para 1 and 2.
This course is AMSA approved and complies with STCW
regulations as listed in the certificate section below.
Delivery Mode:
Professional Sector Relevance:
Face to Face
Please Note:
This course is currently being designed for online
delivery.
Course Duration:
CILT Key Knowledge Areas Covered:
How to Register:
Online via: http://www.amcsearch.com.au/courses/
1 Day
Fees:
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
On Application
Commencement Dates:
TBA
Course Code:
IMO 1.28
84
Liquefied Gas Tanker Familiarisation
AMC Search
Course Outline:
The Liquefied Gas Tanker Familiarisation course is designed to provide training for officers and ratings assigned
specific duties and responsibilities relating to liquefied gas tankers.
Course Entry Pre-Requisite
Certificate:
An AMSA approved Basic Fire Fighting certificate, or an
Australian issued Certificate of Competency.
Learning Outcomes:
The following certificate will be issued by AMC to
participants who successfully complete the course and
provide documentary evidence to satisfy the course
pre-requisite:






Contribute to the safe operation of a liquefied gas
tanker
Take precautions to prevent hazards
Apply occupational health and safety precautions
and measures
Respond to emergencies
Take precautions to prevent pollution of the
environment from the release of liquefied gases
Course Approval:
Tanker Familiarisation (Liquefied Gas Tanker) AMSA
approved, meeting the requirements of STCW Reg
V/1-2 and Code Section A-V/1-2 paragraph 1, Table
A-V/1-2-1
Full attendance and participation in ALL activities
during the course will satisfy the required performance
criteria.
If you do not hold the required pre-requisites, you will
be issued with an AMC Statement of Results.
This course complies with the requirements of Section
A-V/1-2, paragraph 1, Table A-V/1-2-1 STCW78 as Professional Sector Relevance:
amended and is approved by AMSA.
Delivery Mode:
Face to Face
Please Note:
This course is currently being designed for online
delivery.
Course Duration:
2 Days
Fees:
CILT Key Knowledge Areas Covered:
How to Register:
Online via: http://www.amcsearch.com.au/courses/
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
On Application
Commencement Dates:
TBA
85
Oil and Chemical Tanker
Familiarisation
AMC Search
Course Outline:
The Tanker Familiarisation course is designed to provide training for officers and ratings assigned specific duties
and responsibilities relating to cargo or cargo equipment on tankers.
Course Entry Pre-Requisite
Certificate:
An AMSA approved Basic Fire Fighting certificate, or an
Australian issued Certificate of Competency.
Participants who satisfactorily complete the course and
provide documentary evidence to satisfy the course
pre-requisite will be issued:
Learning Outcomes:






Characteristics of cargoes
Toxicity
Hazards
Hazards control
Safety equipment and protection of personnel
Pollution prevention
Course Approval:

AMSA AMC Tanker Familiarisation (Oil & Chemical)
Certificate meeting the requirements of Section AV/1-1, paragraph 1, Table A-V/1-1-1 STCW78 as
amended
If you do not hold the required pre-requisites, you will
be issued with an AMC Statement of Results.
Professional Sector Relevance:
This course complies with the requirements of Section
A-V/1-1, paragraph 1, Table A-V/1-1-1 STCW78 as
amended and is approved by AMSA.
Delivery Mode:
Face to Face
Please Note:
This course is currently being designed for online
delivery.
Course Duration:
CILT Key Knowledge Areas Covered:
How to Register:
Online via: http://www.amcsearch.com.au/courses/
This facility provides for course fees to be paid by a
secure online transmission of your credit card
details.
2 Days
Fees:
On Application
Commencement Dates:
TBA
86
Women in Leadership (BSB60407)
Management Consultancy International
Course Outline:
Join the MCI Women in Leadership Advanced Diploma program to create the next step in your professional
development and career progression. Attend the 9 day program of intensive, vibrant and fulfilling experiential
activities and learning. This program has several unique features that enable you to achieve your leadership goals
and to continue the leadership journey. Be prepared to be fully engaged and to be stretched in your leadership
capabilities. The power of women coming together to explore strategies for success is incredible and the research
points to the fact that women who form strong peer groups, are more likely to do well professionally.
Learning Outcomes:
 To create the essential mindsets and tools to deliver
outstanding organizational results.
 To seize the multitude of opportunities that exist to
bring about positive changes and to make the
difference to your organization.
 To ensure that on returning to the work
environment, the behavioural changes are visible to
colleagues and team members.
 To lead the organisation forward to achieve its
strategic goals in a positive, enlightened and
dynamic way.
 Complete the program with an action plan for
commitments moving forward.
 Attend a 1 hour follow-up webinar 3 months posttraining.
 Attend a graduation ceremony to receive your
certificate
Course Structure:
3 sessions x 2 day intensives and 1 session x 3 day
intensive held over 3 months
Session 1 –
 The Leadership Challenge
 Provide Leadership Across the Organisation
Session 2 –
 Develop and Implement Strategic Plans
 Manage Organisational Change
Session 3 –
 Manage Finances
 Manage risk
Session 4 –
 Manage Innovation and Continuous Improvement
(Elective)
 Develop and Implement a Business Plan
 Establish and Maintain Strategic Networks
Certificate:
Participants who satisfactorily complete the Women in
Leadership Sessions 1-4 course will be awarded the
following Certificate:
(Advanced Diploma of Management BSB60407)
Completion of any of the sessions 1-4 will result in a
Statement of Attainment.
Fees:
On Application
Commencement Dates:
(Pending Numbers Enrolled)
Delivery Mode:
Face to face
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
87
Emerging Leaders : Women with Vision
(BSB51107)
Management Consultancy International
Course Outline:
MCI is proud to bring you our Emerging Leaders: Women with Vision program culminating in a nationally recognised
Diploma of Management! This is your opportunity to build your own future and network with women aiming for top
roles - The program is founded on solid principles and models of management and leadership. Examples of these
include: the Stephen Covey model for personal effectiveness and productivity; the Patrick Lencioni model for team and
organisational performance and the peter Drucker model for effective accountability and delegation.
The program ensures that the practical application of skills is paramount so that the participants are able to feel
confident in their roles in the workplace. There is time set specifically for debate, simulated conversation and on-going
feedback.
Learning Outcomes:








How to adopt guidelines to communicate
effectively with other men and women in your
team when handling important conversations to
ensure positive outcomes.
How to apply two key communication tools when
dealing with all types of discussions - Transactional
Analysis and CARE.
To develop credibility as a woman manager and
have the ability to recognise key behavioural styles.
To develop a heightened level of emotional
intelligence to deal with challenges that arise in the
team or the organisation including on-going goal
setting and establishing the team's guiding
principles.
Establish yourself as a role model in the team by
living the organisation's values.
Adopt the habits of highly effective people and
acquire basic project management skills to cope
with demanding workloads.
Understand and apply the GROW model to create a
coaching journey with your coachee.
Establish an innovation focused culture in your
time.
Course Structure:
4 sessions x 2 day intensives over 3 months
Session 1 –
 Manage personal work priorities and professional
development
 Manage people performance
Session 2 –
 Ensure team effectiveness
 Develop a workplace learning environment
Session 3 –
 Undertake Project Works
 Manage Operational Plan
Session 4 –
 Manage quality customer service
 Bonus Lesson: Managing More Effectively Across
the Generations
 Establish systems that support innovation
Certificate:
Participants who satisfactorily complete the Emerging
Leaders - Women with Vision Sessions 1-4 course will
be awarded the following Certificate:
(Diploma of Management BSB51107)
Completion of any of the sessions 1-4 will result in a
Statement of Attainment.
Fees:
On Application
Commencement Dates:
(Pending Numbers Enrolled)
Delivery Mode:
Face to face
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
88
Manage Quality Customer Service
Management Consultancy International
Course Outline:
Good service is achieved when the provider exceeds the customer’s expectations. Quality service is a concept that
is easy to talk about but difficult to deliver. Delivering quality customer service requires enormous energy, skill
and determination.
When an organisation meets ethical standards such as treating its customers with respect, providing honest
information and handling complaints fairly and promptly, advises on appropriate goods and services to meet
customer needs, offers quality products and services and provides prompt delivery, High quality customer service
occurs.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)





Build your ability to influence internal and external
clients through increasing credibility and strength
of relationships
Use a range of techniques and tools to influence
others positively
Apply Prof Robert Cialdini's Six Principles of
Influence in a practical way
Use Emotional Intelligence skills to respond to a
range of situations
Handle difficult people in an effective way to
resolve conflict
Understand Systems thinking to improve your
management performance
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Duration:
Professional Sector Relevance:
Self-Paced
Delivery Mode:
CILT Key Knowledge Areas Covered:
Online
Pre-requisites:
Nil
Course Code:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
BSBCUS501C
(Unit from Diploma of Management)
89
Support the Recruitment, Selection and
Induction Staff
Management Consultancy International
Course Outline:
Recruitment, selection and induction is a process of finding, hiring and initiating employees. This is also referred to as
full life-cycle recruiting. Most companies create and administer this process to ensure effective and efficient recruiting.
This process is also implemented to ensure hiring managers comply with policies, such as, affirmative action, equal
opportunity employment and non-discrimination.
In order to minimize poor recruitment and selection outcomes, logical and transparent processes must be employed,
removing as far as possible, bias and prejudice. You must demonstrate awareness of and integrity to equal
employment opportunity principles along with anti-discrimination legislation.
Learning Outcomes:
Pre-requisites:


Nil


















Review processes for the effective selection of staff
Have practice in creating suitable interview
questions
Doing the groundwork
Define the job clearly - a strong picture of the ideal
candidate
Review organizational culture to determine best-fit
for job role
Screen CV's and application documents
Establish a shortlist
Plan and prepare for the interview
Prepare to answer questions
Prepare questions to ask - different types of
questions
Plan the agenda
Conduct the interview
Handle personality types
Deal with different types of applicants
Other guidelines for interviewing
EEO guidelines - risks
De-brief and follow-up
Follow a process for evaluating the applicants
Reach a decision
Follow up with the applicants
Duration:
Self-Paced
Delivery Mode:
Course Code:
BSBHRM405A
(Unit from Diploma of Management)
Certificate:
Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
Online
90
Develop a Workplace Learning
Environment
Management Consultancy International
Course Outline:
To maintain a competitive position in its industry, an organisation needs to perform in an effective and efficient
manner. Essential to this is having knowledgeable, enthusiastic and creative employees who continue to develop
their knowledge, skills and attitudes so they remain proactive staff members who can adapt to change and
continue to contribute to the organisation.
A key responsibility for a manager is to create learning opportunities for employees, actively promote and
facilitate their learning, and monitor the effectiveness of their learning to ensure an appropriate return on the
investment of time and resources.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)





Review what is coaching and how it differs from
mentoring and training
Understand the context - When should we coach?
What skills do we need?
Have a look at our own mindset - What work do we
need to do within ourselves in order to coach
successfully? How do I raise my own level of
emotional intelligence?
Conduct individual coaching sessions and give
positive feedback
Look closely at the GROW model and how to apply
it in real-time contexts
Have extensive practice at running coaching
sessions and receive feedback
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Duration:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
How to Register:
Online
Contact MCI’s Client Relationship Manager:
Julie Cowap
Pre-requisites:
Call 02 8292 0913 or email julie.cowap@mci.edu.au
Nil
Course Code:
BSBLED501A
(Unit from Diploma of Management)
91
Manage People Performance
Management Consultancy International
Course Outline:
Managing the performance of others is an ongoing cycle of planning, setting tasks, reviewing performance, talking
and listening to team members. ‘Managing Everyday Performance’ will help candidates to work within a
performance management system, confidently prepare for a performance review, conduct reviews and give
constructive feedback.
Learning Outcomes:
Certificate:


Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)




Set program objectives and identify key outcomes
Use the DISC profiling process to recognize
different behavioural styles
Learn to adapt your own style in a range of
situations
Review two key communication tools Transactional Analysis and CASE
Utilise and gain experience in applying these
models for holding tough conversations to improve
team effectiveness and to manage performance
Gain insight into giving useful feedback to improve
performance
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Duration:
Available 24/7
Self-Paced
Professional Sector Relevance:
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
Pre-requisites:
How to Register:
Nil
Contact MCI’s Client Relationship Manager:
Julie Cowap
Course Code:
Call 02 8292 0913 or email julie.cowap@mci.edu.au
BSBMGT502B
(Unit from Diploma of Management)
92
Manage Operational Plan
Management Consultancy International
Course Outline:
Manage operational plan examines how an organisation plans, implements, coordinates and controls all the day
to day activities needed to run a successful business. This course will assist the participant to develop the skills
and knowledge required to prepare and implement an operational plan, manage resource acquisition and
recruitment activities and to monitor and review operational performance.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)





Gain brief insights in to the field of project
management and operational planning from a
theoretical and practical perspective
Revise the big picture of the program to ensure
that theory is translated in to practice
Review and embed key learning's from the program
and ensure that action plans are in place
Gain some insights in to working in a multigenerational workforce and find strategies to deal
with differences and diversity
Look at the importance of personal branding - why
do it?
What ways are there to enhance your professional
image and to increase positive perceptions of your
value - use on-line means and face to face ways of
ensuring that you are seen as being exceptional?
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
Nil
Course Code:
BSBMGT515A
(Unit from Diploma of Management)
93
Undertake Project Work
Management Consultancy International
Course Outline:
Manage Projects has been designed to assist participants to develop the competence to manage a
straightforward project or a section of a larger project. The participant will examine all aspects of project
management including project plans, administering and monitoring projects, project finalisation and reviewing
projects.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)


Review case studies of projects that have worked
successfully or that have not - and apply these
lessons learnt to projects in your own environment
Understand the project management cycle so that
plans are appropriately initiated, planned,
implemented and reviewed
Gain insights in to how to manage different
stakeholders and how to overcome the challenges
that are often apparent in projects
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Duration:
Commencement Dates:
Self-Paced
Available 24/7
Delivery Mode:
Professional Sector Relevance:
Online
Pre-requisites:
CILT Key Knowledge Areas Covered:
Nil
Course Code:
BSBPMG522A
(Unit from Diploma of Management)
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
94
Manage Personal Work Priorities &
Professional Development
Management Consultancy International
Course Outline:
Manage Personal Work Priorities & Professional Development looks at the demands that are placed on you as a
frontline manager, and the strategies needed to find a comfortable balance between the competing demands of
work and life.
This course really emphasises the things that you need to know and do to manage yourself at work. It stresses the
importance of setting goals and meeting priorities, analysing information and using a range of strategies to
develop further competence.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)







Manage personal work priorities and professional
development
Review the seven habits of highly effective people
Delegate to others in an effective way
Prioritise within a highly effective time
management system to identify issues of urgency
Avoid the "time-wasters" and use technology to
save time
Know how and when to say "no" and to suggest
other solutions
Apply basic project management skills to ensure
that risk is minimized and outcomes are reached
Use communication skills as a way of managing
workflow
Duration:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Self-Paced
Delivery Mode:
CILT Key Knowledge Areas Covered:
Online
How to Register:
Pre-requisites:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Nil
Call 02 8292 0913 or email julie.cowap@mci.edu.au
Course Code:
BSBWOR501B
(Unit from Diploma of Management)
95
Ensure Team Effectiveness
Management Consultancy International
Course Outline:
Ensure team effectiveness applies to managers and addresses the need for managers to facilitate work teams and
to build a positive culture within work teams. It takes a systematic and planned approach to developing teams. It
includes the soft skills as well as more structured approaches to the management of teams.
At this level, work will normally be carried out within complex and diverse methods and procedures which require
the exercise of considerable discretion and judgement, using a range of problem solving and decision making
strategies.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Diploma of Management will be awarded the
following Certificate:
(Diploma of Management BSB51107)






Become familiar with some of the key theories on
leadership
Determine how theory is applied to organisational
requirements in a practice
Understand the generic principles of what
motivates people to perform at high levels
Be knowledgeable of the two main theories of
motivation based on Maslow and Hertzberg's
thinking
Have a range of practical motivating skills to apply
in differing situations
Be able to create teams that are engaged with their
work
Acquire techniques for giving feedback without
losing motivation
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Duration:
Self-Paced
CILT Key Knowledge Areas Covered:
Delivery Mode:
Online
Pre-requisites:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
Nil
Course Code:
BSBWOR502B
(Unit from Diploma of Management)
96
Show Leadership in the Workplace
Management Consultancy International
Course Outline:
This course is for team leaders who wish to enhance their leadership skills and knowledge. It will assist
participants in developing the skills required to work with teams and individuals, their standard of conduct and
the initiative they take in influencing others.
It is important that you identify how you are expected to perform and behave as a manager or leader in your
company. Organisations develop a range of information sources that help employees to understand what is
required of them.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)




Embrace their authentic leadership style to meet
business requirements.
Boost organisation’s image by integrating ethical
practices into daily operation.
Critically analyse and question actions of own and
others to ensure responsible business practices.
Make informed decisions by facilitating active
participation of stakeholders
Use feedback process to ensure effective decision
making
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Duration:
Commencement Dates:
Self-Paced
Available 24/7
Delivery Mode:
Professional Sector Relevance:
Online
Pre-requisites:
CILT Key Knowledge Areas Covered:
Nil
How to Register:
Course Code:
Contact MCI’s Client Relationship Manager:
Julie Cowap
BSBMGT401A
(Unit from the Certificate IV of Front Line Management)
Call 02 8292 0913 or email julie.cowap@mci.edu.au
97
Implement Operational Plan
Management Consultancy International
Course Outline:
Implement Operational Plan course aims to provide participants with the performance outcomes, knowledge and
skills required to effectively implement and monitor operational plans in their workplace.
This course provides the key ingredients to manage positive results by carrying out a productive, safe and
profitable work environment. Ensure team capabilities is measured systematically when negotiating and
monitoring performance.
Learning Outcomes:
Certificate:

Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)







Understanding organisation measures and strategic
plans
The planning process and effective goal setting
Power of alignment and motivation
Recruitment and selection
Critical thinking and innovation
Knowing| Being | Doing and the power of
fellowships
Performance management model
Managing unsatisfactory performance
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Duration:
Commencement Dates:
Self-Paced
Available 24/7
Delivery Mode:
Professional Sector Relevance:
Online
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
How to Register:
Course Code:
Contact MCI’s Client Relationship Manager:
Julie Cowap
BSBMGT402A
(Unit from the Certificate IV of Front Line Management)
Call 02 8292 0913 or email julie.cowap@mci.edu.au
98
Implement and Monitor WHS Policies,
Procedures and Programs to Meet
Legislative Requirements
Management Consultancy International
Course Outline:
This course applies to workers with supervisory responsibilities for implementing and monitoring the
organisation’s WHS policies, procedures and programs in a work area.
It applies to individuals with a broad knowledge of WHS policies who contribute well-developed skills in creating
solutions to unpredictable problems through analysis and evaluation of information from a variety of sources.
These workers provide supervision and guidance to others and have limited responsibility for the output of
others.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)




Apply management principles that are able to
increase productivity at the operational level
Translate management concepts into workplace
action plans
Improve workplace safety
Improve team performance and facilitate change
Duration:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Self-Paced
Professional Sector Relevance:
Delivery Mode:
Online
CILT Key Knowledge Areas Covered:
Pre-requisites:
How to Register:
Nil
Contact MCI’s Client Relationship Manager:
Julie Cowap
Course Code:
Call 02 8292 0913 or email julie.cowap@mci.edu.au
BSBWHS401A
(Unit from the Certificate IV of Front Line Management)
99
Promote Team Effectiveness
Management Consultancy International
Course Outline:
This course describes the performance outcomes, skills and knowledge required to promote teamwork.
It involves developing team plans to meet expected outcomes, leading the work team, and proactively working
with the management of the organisation.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)

Plan to achieve team outcomes



Develop team cohesion
Participate in and facilitate work team
Liaise with management
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Nil
Course Code:
BSBWOR402A
(Unit from the Certificate IV of Front Line Management)
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
100
Make a Presentation
Management Consultancy International
Course Outline:
This course covers the performance outcomes, skills and knowledge required to prepare, deliver and review a
presentation to a target audience. This course applies to individuals who may be expected to make presentations
for a range of purposes, such as marketing, training, promotions, etc.
On successful completion of this course, you will be able to make a presentation to an audience that incorporates
research and methodical preparation.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)



Prepare a presentation
Deliver a presentation
Review a presentation
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Nil
Course Code:
BSBCMM401
(Unit from the Certificate IV of Front Line Management)
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
101
Coordinate Implementation of
Customer Service Strategies
Management Consultancy International
Course Outline:
This course investigates the ideologies and processes surrounding the strategic planning of customer service
processes within the workplace.
It covers customer service improvement methods and processes including internal and external information
gathering.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)



Advise on customer service needs
Support implementation of customer service
strategies
Evaluate and report on customer service
Duration:
Self-Paced
Delivery Mode:
Online
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
Course Code:
How to Register:
BSBCUS401B
(Unit from the Certificate IV of Front Line Management)
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
102
Promote Innovation in a Team
Environment
Management Consultancy International
Course Outline:
This course describes the performance outcomes, skills and knowledge required to be an effective and pro-active
member of an innovative team.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)




Create opportunities to maximise innovation within
the team
Organise and agree effective ways of working
Support and guide colleagues
Reflect on how the team is working
Duration:
Self-Paced
Delivery Mode:
Online
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Pre-requisites:
Nil
CILT Key Knowledge Areas Covered:
Course Code:
How to Register:
BSBINN301A
(Unit from the Certificate IV of Front Line Management)
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
103
Develop Teams and Individuals
Management Consultancy International
Course Outline:
This course is designed to provide participants with the skills and knowledge to assist in identifying and
developing the needs of their workgroup. It is aimed at staff who have the responsibilities of managing and
developing teams and individuals under their management.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)



Determine development needs
Develop individuals and teams
Monitor and evaluate workplace training
Duration:
Self-Paced
Delivery Mode:
Online
Pre-requisites:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Available 24/7
Professional Sector Relevance:
Nil
Course Code:
BSBLED401A
(Unit from the Certificate IV of Front Line Management)
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
104
Implement Continuous Improvement
Management Consultancy International
Course Outline:
This short course describes the performance outcomes, skills and knowledge required to implement the
organisation's continuous improvement systems and processes. Particular emphasis is on using systems and
strategies to actively encourage the team to participate in the process, monitoring and reviewing performance,
and identifying opportunities for further improvements.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)



Implement continuous improvement system
Monitor and review performance
Provide opportunities for further improvement
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Duration:
Fees:
Self-Paced
On Application
Delivery Mode:
Commencement Dates:
Online
Available 24/7
Pre-requisites:
Professional Sector Relevance:
Nil
Course Code:
BSBMGT403A
(Unit from the Certificate IV of Front Line Management)
CILT Key Knowledge Areas Covered:
How to Register:
Contact MCI’s Client Relationship Manager:
Julie Cowap
Call 02 8292 0913 or email julie.cowap@mci.edu.au
105
Establish Effective Workplace
Relationships
Management Consultancy International
Course Outline:
Within any workplace, people are the organisation’s best or worst asset. By developing skills in communication
and consultation, frontline managers can have a profound influence on colleagues, encouraging them to perform
at their very best.
Positive workplace relationships reduce conflict, and allow internal and external interactions to progress smoothly
– all of which ultimately contribute to an organisation performing successfully within its marketplace.
As you work your way through this course, you will build an understanding of these important skills: collecting,
analysing and communicating information and ideas, developing trust and confidence and developing and
maintaining networks and relationships, and managing difficulties to achieve positive outcomes.
Learning Outcomes:
Certificate:
At the completion of the program participants should
be able to:
Participants who satisfactorily complete all the units
from the Certificate IV in Front Line Management will
be awarded the following Certificate:
(Certificate IV in Front Line Management BSB40812)




Collect, analyse and communicate information and
ideas
Develop trust and confidence
Develop and maintain networks and relationships
Manage difficulties into positive outcomes
Duration:
Completion of any of the units within the Certificate
will result in a Statement of Attainment.
Fees:
On Application
Commencement Dates:
Self-Paced
Available 24/7
Delivery Mode:
Professional Sector Relevance:
Online
Pre-requisites:
CILT Key Knowledge Areas Covered:
Nil
How to Register:
Course Code:
Contact MCI’s Client Relationship Manager:
Julie Cowap
BSBWOR401A
(Unit from the Certificate IV of Front Line Management)
Call 02 8292 0913 or email julie.cowap@mci.edu.au
106
CILT Key Knowledge Areas
The CILT International Key Knowledge Areas (KKA’s) are deemed to be the body of knowledge that professionals
in the transport and logistics industry should know. These KKA’s provide the basis for the educational
requirements for Membership. The diagram below shows the relation between knowledge and the CILTA
Membership levels.
Ascending the ‘Knowledge Steps’ - Understanding and Application of Key Knowledge Areas for Professional
Grades



Affiliate &
Student
Member
Member - MILT
Chartered
Member CMILT
Chartered Fellow
- FCILT
Expertise
Competence
Knowledge
Awareness
KKAs are comprised of twenty Universal Concepts and five Professional Areas.
The Twenty Universal Concepts
The Universal Concepts are:
1. Overview of transport and logistics for organizations, the community and society
2. The importance of logistics and transport in socio-economic development
3. Stakeholders in logistics and transport; their varied requirements and influence
4. Environmental impact of logistics and transport, energy options, green logistics and sustainability
5. Business and market structures used in logistics and transport
6. Innovation, performance improvement, benchmarking and good practice
7. Management, measurement and evaluation of financial performance
8. Key elements of national and international legislation
9. Modal and intermodal characteristics and opportunities
10. Health and safety in the transport and logistics environment
11. Security and Risk management, assessment, mitigation and response
12. Customer service quality and adding value
13. Developing organizational strategies
14. Economic principles of supply and demand
15. Project Management and negotiations
16. Importance of information systems for efficiency and effectiveness
17. Leadership, management and the development of people
18. Reverse Logistics and Lean Logistics
19. Transport logistics financing and investment, insourcing vs. outsourcing
20. Business ethics and corporate social responsibility
107
Education programs for transport and logistics are expected to exhibit methods for ensuring that students will
learn of many of the Universal Concepts at the undergraduate level. In a Master’s level course there will be
greater specialisation and it would not be possible to cover as many of these areas.
The Five Professional Areas
In addition to providing coverage of the Universal Concepts, courses also need to demonstrate that students will
develop knowledge and competence in one of the five Professional Areas.
The five Professional Areas are:
1.
2.
3.
4.
5.
Passenger Transport
Freight Transport
Supply Chain
Transport Infrastructure and Network Planning
International Trade and Transport.
Knowledge Levels for Logistics and Transport
There are varying levels of requirements for different levels of graded membership. Members must be able to
demonstrate their understanding of the KKAs to different degrees depending on their grade of membership. The
e knowledge levels are:

Awareness – the member knows about the topic and can indicate issues connected with it.

Knowledge – the member can discuss the topic and communicate reasoned opinions on the important issues
connected with the topic.

Competence – the member is able to make sound professional judgements based on their knowledge of the
topic and apply theoretical principles while using independent reasoning to draw conclusions and make
recommendations

Expertise – the member has a special skill, or a high level of knowledge, derived within the profession. They
are able to offer opinions or commentary from the foundation of their proficiency and command of the topic.
They are valued for their judgment, mastery, and competence.
108
Continuing Professional Development
Continuing Professional Development (CPD) is best described as ‘the systematic maintenance and improvement
of knowledge, skills and competence throughout a professional’s working life.’
Alvin Toffler said it well ‘The illiterate of the 21st Century will not be those who cannot read or write, but those
who cannot learn, unlearn or relearn’
CPD for CILT Australia Members
Continuing Professional Development (CPD) is the
means by which professionals maintain and enhance
their knowledge and skills. The world is moving ever
faster so on-going CPD is essential to support you in
your current role as well as helping you with career
progression. CPD is all about upgrading knowledge,
skills and capabilities to remain effective and
compliant.
HOW CAN YOU EARN CPD UNITS?
Be recognised for your commitment to learning and
development.
 Work on continually refreshing your knowledge
 Increase industry credibility of your CILTA
Membership
 Establish and differentiate your professional
standing
 Extends a formal commitment to professionalism
and your career.
CPD units can be acquired from:
 Activities undertaken with CILTA
 Activities certified and recognised by CILTA
 Activities that relate to the practice of transport
and logistics and undertaken through external
providers of appropriate professional standing.
Professional development activities which are eligible
for CPD units include both formal (eg education
courses) and informal learning (eg events, briefings,
professional reading), which are designed to
contribute to your skills, capabilities and currency in
the field of transport and logistics.
CPD Units will be recorded in your member’s area
within the CILTA Website and all CILTA Activities will
be automatically added to your logbook.
You are already likely to be participating in learning
activities which contribute towards your CPD without Externally gained CPD points can be added manually
realising it. Almost everything that improves your in a simple uploading process.
knowledge and skills is considered as CPD and
contribute to the accumulation of CPD units.
All members will be required to gain 60 CPD Points
over a three year period, gathered from the start of
CPD UNITS
the first full membership year after initial application.
CPD units are accumulated via a weighted point
structure given to a range of learning and training AUDIT
activities within the Transport and Logistics Sector.
An audit is included in the CPD system. It is designed
to contribute to the strength and integrity of the
HOW CPD BENEFITS YOU?
system and to protect the reputation of our members.
By taking a planned and structured approach to
The independent audit will include randomly selected
continuous learning throughout your career you are
members each year, from 2018 onwards, to review
more likely to:
CPD compliance. All members who are required to
 Perform better in your current job
undertake CPD will confirm their compliance on
 Gain a competitive advantage over peers
renewal of membership.
 Achieve greater choice, employment mobility and
earning potential
 Boost your self-confidence
 Develop your professional capability and enhance
your reputation
109
HOW CPD BENEFITS YOUR ORGANISATION?
APPLICATION FOR EXTENSION
The organisation you work for can benefit from your
commitment to Continuing Professional
Development. Your hard work can lead to:
Any member who has either indicated at the time of
their renewal that they have not fulfilled the CPD
requirements or been identified on a random audit as
having not fulfilled the CPD requirement will be
entitled to apply for an extension.






Higher workplace performance
Higher skilling of staff
Improved morale and staff motivation
Development that can be linked to the needs of
the organisation
Unlocking of talent and potential within the
organisation
Prove to employers your commitment to
professionalism
CPD AND YOUR CILT AUSTRALIA
MEMBERSHIP
CILT wants to help you focus on yourself and your
career aspirations. The CILT Australia website has a
number of Professional Development opportunities
to enhance your current skills and knowledge,
including events, webinars, certified and recognised
courses.
During this extension period, a member will receive
advice and support to ensure that they are achieving
the required CPD points.
EXEMPTIONS
The following member grades will not be required to
complete CPD:
 Affiliate
 Associate
 Students
 Retired Members
 Members over the age of 60
IN BRIEF

Accumulation of your CPD Points will also enable you 

to upgrade to higher levels of CILT membership.
By using your membership to its full advantage, you 
may find that your CPD points will have easily

accumulated over the 3 year period.
CPD units will be awarded for any relevant
Transport & Logistics activity – including those
undertaken with third-party providers.
CPD units can be acquired at little or no cost.
Recording CPD units acquired with us will be
largely automatic.
Recording CPD units acquired with third-party
providers will be quick and easy.
CPD requirements are fulfilled over a three-year
period
110
www.cplinstitute.com
Recognising Professional Excellence in Logistics and
Supply Chain
Certified Professional
Logistician (CPL)
Australia’s growing Transport
and Logistics task, and the
increasing sophistication of
logistics and related supply
chain management, provides a
wide range of exciting career
opportunities.
The
Certified
Professional
Logistician (CPL) programme
provides a benchmark of
excellence
for
measuring
capability and proficiency within
the profession of logistics and
supply chain management.
The programme is administrated
by
three
prominent
membership based professional
associations.
These
organisations are represented
on the Transport and Logistics
Certification Council which
oversees the management of
the program, and the regular
auditing of the professional
standards involved.
About the CPL Program
The CPL is a professional
certification in logistics that
enables employees in this
industry to develop themselves
more effectively, and assists in
defining the logistics profession.
The CPL program recognises
professionals who have already
made a significant contribution
in logistics and supply chain
management, and who are
committed
to
further
development
of
their
capabilities.
To hold a CPL certification
indicates
that
you have
significant
expertise
and
engagement in logistics and
supply chain management.
You are able to marshal
effectively in the technology and
leadership skills required to
handle complex issues in moving
freight and coordinating with
the related information flows
and business relationships.
Certified Professional
Development (CPD)
The certification programme will
become a life partner for those
attaining CPL certification, as
continuing
professional
development is crucial to
maintaining CPL status.
The commitment to continuing
professional development by
the Certificate holder is a
significant advantage to their
employers as it underpins
currency
of
skills
and
knowledge.
Your professional development
can include activities such as
formal education or training,
informal learning opportunities,
conference
or
seminar
attendance, and involvement in
association
events
and
management.
Why go through CPL
Certification?
CPL certification supports your
career by confirming that you
have received independent
assessment of professional
capability. Employers can be
confident that you have met a
recognised industry bench mark.
On achieving CPL certification,
you will join many other
professionals in the freight and
logistics industry, supply chain
management
and Defence
logistics
who
strive
to
continually upgrade their skills
and knowledge.
Code of Conduct
As a CPL certificate holder you
will be asked to abide by a
professional code of conduct.
This code will guide your
ongoing contribution to logistics
and supply chain management.
How to become a CPL
The first step to becoming a CPL
is to apply through the program
website www.cplinstitute.com
The initial requirement is to
complete the point’s calculator
which is a check of your
eligibility against the threshold
of 400 points. Detail is required
on your work experience,
education,
training
and
professional involvement.
Having achieved the threshold,
you can choose from one of the
participating organisations to
assess your application and be
your CPL Partner.
Fees
Initial Assessment:
Renewal:
(Each 3 Year Period)
$500.00
$110.00
CPL Secretariat
Phone: 1300 364 160
Email:
cpl@officelogistics.com.au
Apply online at:
www.cplinstitute.com
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www.ctpinstitute.com
Recognising Professional Excellence in Transport
Planning
Certified Transport Planner
(CTP)
The CTP is a professional
qualification that provides a
definitive
standard
for
measuring
capability
and
experience in the Transport
Planning profession.
The CTP brings together the
breadth and depth of skills
required of a modern Transport
Planner. The CTP unifies the
many disciplines - such as
Engineering, Town Planning,
Geography, and Economics that make up the profession.
About the CTP Program
Traffic and transport planning
and
management
is
an
integrated activity involving
traffic engineering, land-use
planning,
social
science,
economics and environmental
matters
associated
with
generation of traffic for the safe
and efficient movement of
people and goods by road and
rail. Practitioners work in local
govenment, state road traffic
and
transport
authorities,
research institutes and in
consulting.
CTP status indicates professional
recognition, from peers and
employers,
of significant
experience and capability to
plan, implement, manage and
improve transport planning
initiatives.
Certified Professional
Development (CPD)
The certification programme will
become a life partner for those
attaining CTP certification, as
continuing
professional
development is crucial to
maintaining CTP status.
The commitment to continuing
professional development by
the Certificate holder is a
significant advantage to their
employers as it underpins
currency
of
skills
and
knowledge.
Your professional development
can include activities such as
formal education or training,
informal learning opportunities,
conference
or
seminar
attendance, and involvement in
association
events
and
management.
Why go through CTP
Certification?
CTP certification supports your
career by confirming that you
have received independent
assessment of professional
capability. Employers can be
confident that you have met a
recognised industry bench mark.
On achieving CTP certification,
you will join many other
professionals
in
transport
planning
who
strive
to
continually upgrade their skills
and knowledge.
Code of Conduct
As a CTP certificate holder you
will be asked to abide by a
professional code of conduct.
This code will guide your
ongoing
contribution
to
transport
planning
management.
How to become a CTP
The first step to becoming a CTP
is to apply through the program
website www.ctpinstitute.com
The initial requirement is to
complete the point’s calculator
which is a check of your
eligibility against the threshold
of 400 points. Detail is required
on your work experience,
education,
training
and
professional involvement.
Having achieved the threshold,
you can choose from one of the
participating organisations to
assess your application and be
your CTP Partner.
Fees
Initial Assessment:
Renewal:
(Each 3 Year Period)
$500.00
$110.00
CTP Secretariat
Phone: 1300 364 160
Email:
cpl@officelogistics.com.au
Apply online at:
www.ctpinstitute.com
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www.cilta.com.au/page-cpp
Recognising Professional Excellence in Passenger
Transport
Certified Passenger
Professional (CPP)
Passenger
transport
hosts
almost a quarter of a million
employees
in
passenger
transport industries.
Our
Australian
Passenger
industries span public transport,
bus and coach operations,
airlines, railways, ferries, taxis,
cruise liners to name a few.
State
Government
public
transport departments and their
contractors manage multimillion
dollar passenger contracts.
The
engineering
support
industries
to
passenger
transport are very significant.
About the CPP Program
The Chartered Institute of
Logistics and Transport Australia
has recently introduced the
Certified Passenger Professional
(CPP) certification, a nationally
recognized industry standing
that reflects the professionalism
and experience of operators and
administrators in the passenger
transport industries.
Aiming to provide a definitive
standard
for
measuring
capability and professionalism
within the passenger transport
profession the CPP brings
together the breadth and depth
of skills required of a modern
passenger manager, planner,
operator or public policy
administrator.
This
professional
standing
reflects a balance of experience
and training gained within the
passenger transport industries.
Calculating eligibility is through
a points based system that is
referred to CILTA’s passenger
transport certification panel for
assessment. The certification,
once gained, is required to be
renewed through recognized
Continuous
Professional
Development activities.
Certified Professional
Development (CPD)
The certification programme will
become a life partner for those
attaining CPP certification, as
continuing
professional
development is crucial to
maintaining CPP status.
The commitment to continuing
professional development by
the Certificate holder is a
significant advantage to their
employers as it underpins
currency
of
skills
and
knowledge.
Your professional development
can include activities such as
formal education or training,
informal learning opportunities,
conference
or
seminar
attendance, and involvement in
association
events
and
management.
Why go through CPP
Certification?
CPP certification supports your
career by confirming that you
have received independent
assessment of professional
capability. Employers can be
confident that you have met a
recognised industry bench mark.
On achieving CPP certification,
you will join many other
passenger professionals who
strive to continually upgrade
their skills and knowledge.
Code of Conduct
As a CPP certificate holder you
will be asked to abide by a
professional code of conduct.
This code will guide your
ongoing
contribution
to
transport
planning
management.
How to become a CPP
The first step to becoming a CPP
is to apply through the program
website www.cilta.com.au
The initial requirement is to
complete the point’s calculator
which is a check of your
eligibility against the threshold
of 400 points. Detail is required
on your work experience,
education,
training
and
professional involvement.
Having achieved the threshold,
CILTA will then assess your
application.
Fees
Initial Assessment:
Renewal:
(Each 3 Year Period)
$375.00
$110.00
CPP Secretariat
Email: education@cilta.com.au
Phone: 1300 68 11 34
Apply Online at:
www.cilta.com.au/page-cpp
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Professional Development Programs
(PDPs)
CILT Australia’s education base is comprised of two product streams: the traditional products such as
Certificates, Diplomas, Advanced Diplomas, Graduate Certificates, Associate Degrees, Masters Programs etc
and the second education stream which consists of events and short programs designed to deliver
Continuing Professional Development (CPD) points.
CILT Australia Professional Development Programs (PDPs) will comprise of a set of themed modules from
Short Course (SCs) offerings and certified courses which reflect a particular knowledge field.
PDP’s will be create from recognised modules, PDPs are:






Specialist themed programs
Two to six days in duration
Offered through a face to face or an online medium or a mixture of both
Assessed through, exams, quizzes, assignments or case studies
Constructed from recognized modules from one or more short course providers, or modules from larger
certified programs, and
Achieve at least a 60 CPD point threshold
Recognised Short Courses
Certified Programs
RSC1
RSC2
Professional Development
Program (PDP)
CP1
CP2
RSC2
RSC3
RSC4
CP3
CP3
CP4
RSC4
CP5
RSC5
RSC6
A PDP will look to use a combination of
related modules from both recognised
short courses and certified programs.
It is expected that most PDPs will
emerge from one short course provider
nominating a specialist set of their own
modules from their existing recognised
short courses.
PDP’s will be themed to cover a specific
mode:
 PDP(Public Transport)
 PDP (Quantitative Logistics Analysis)
 PDP(e-Business Logistics)
 PDP(Logistic Strategy)
 PDP(Warehousing)
Completing a PDP
Specific PDP’s will be advertised directly by CILT Australia in the Professional Development Directory.
Students will receive a certificate advising of completion of a CILTA Recognised PDP within their chosen theme.
Commercial Arrangements
A PDP will be a premium CPD product, created from high interest recognised short course modules that have
a specific educational theme. Training providers will be able to negotiate the rates charged, membership
discounts and the fees payable to CILT Australia for recognition and advertising.
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Transport Healthcare Logistics PDP
4 CPD modules in just 2 days
Day 1
Day 2
Statistics for Logistics – Module 1
Inventory Management - Module 3
1. Introduction to statistics
2. Descriptive statistics
3. Measures of central tendency and
dispersion
4. Description of statistics using Excel
5. Probability distributions, central limit
theorem, law of large numbers
6. Hypothesis testing
7. Sample size determination
8. Correlation and Regression
1.
2.
3.
4.
5.
Introduction to inventory theory
EOQ model and derivation
Alternative ordering models with known and
random demand
MRP2 systems and inventory record
accuracy
Safety stock and customer service
Class test
Class test
Demand Forecasting - Module 2
1.
2.
3.
4.
Introduction to forecasting
Expert opinion, Delphi, judgement
Time series – patterns in data
Moving averages and exponential
smoothing
5. Brown’s model for forecasting cyclical
demand
6. Causal or econometric modelling
Better Warehousing - Module 4
1. Introduction to warehousing – why have a
warehouse?
2. Warehousing as a profit centre
3. Location of warehouses
4. Best practise in warehousing
5. Layout and design
6. Picking systems
7. Managing the warehouse effectively
8. Measuring productivity and efficiency
Class test
Class test
These courses will also be available online to CILTA members for $150 per module.
Students must achieve ≥60% on the tests to receive CPD points.
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Project YIELD
YOUTH INDIGENOUS EDUCATION IN LOGISTICS DISCIPLINES
The Chartered Institute of Logistics & Transport – Western Australia Section (CILTA WA) has proudly launched an
initiative specifically focussed on indigenous students in Year 11 and 12 throughout Western Australia.
This unique and special programme is aimed at preparing indigenous students for entry into the workforce into
the many facets of transport and logistics throughout the state.
The programme is owned and managed by CILTA WA facilitating education providers, schools and government
and industry for eventual placement of successful students into the workforce.
Our indigenous advisers are actively involved in the programme through cultural awareness guidelines and
recommendations for supporting the students through their development.
THE PROGRAM
The Program works via Project YIELD sourcing funding via government and industry channels, with approved
education providers delivering school-based Cert II, III and IV training of Transport & Logistics, and Warehousing
courses.
THE SCHOOLS
Schools can participate by contacting Project YIELD and advising of their VET programmes which are selfdelivered. Project YIELD will collect data from relevant schools detailing the course details plus numbers of
indigenous students in their programmes. Alternatively, schools can request information from Project YIELD to
provide details of approved education providers who can provide school-based delivery of transport and logistics
and warehousing courses.
THE STUDENTS
Students are the most important part of project YIELD. Students are identified and directed into the programmes
by the schools. Students from Year 11 and 12 are included in the programme. Schools may determine if Year 10
students should participate in awareness programmes designed to stimulate their interest to participate in Year
11.
THE EDUCATION PROVIDERS
Project YIELD aims to identify education providers within relevant state regions to provide education within their
relevant regions. This will see Perth and regional education providers focussed on their own regions.
FOLLOW-ON SUPPORT
This is an important aspect of Project YIELD. We will aim to facilitate mentors from within the CILTA (WA), general
industry, government agencies and our indigenous advisors. This mentoring will commence during the school
education stage and continue into the employment stage.
AT THE COMPLETION OF SCHOOLING
Indigenous students are armed with Cert III or IV in Transport & Logistics or Warehousing, and are facilitated
through the goals of Project YIELD to obtain employment with metropolitan Perth and regional WA companies.
GENDER AND REGIONS
Project YIELD has an equal gender uptake criteria, as well as equal metropolitan and regional uptake of
indigenous students.
116
THE INDUSTRY
The transport and logistics industry is a significant employer throughout Western Australia. Its services are
extremely important to the revenue of the government and companies working in this resource-rich state. Project
YIELD aims to support the states transport and logistics task by providing avenues for indigenous youth to enter a
career in transport and logistics in any industry sector including mining, retail, oil and gas, air/sea/rail logistics
service providers, food industry, sports, tourism and entertainment industries. Whilst mining and oil & gas are the
primary users of transport and logistics services in Western Australia, the education gained via Project YIELD is
adaptable to all industries.
FUNDING
Funding will be sourced via requests to government and industry partners, with funds received being allocated to
the cost of providing the education. If external education providers are required, the funding will support the
delivery of education programmes.
OUR SUPPORTERS
Project YIELD is a not-for-profit volunteer organisation and relies on support from government and industry to
keep the programme running.
HOW TO CONTACT PROJECT YIELD
Project YIELD initiative and all rights are owned by CILTA (WA). The following representatives are your points of
contact:
Project YIELD (Chair)
Mr. Kim Friis KSJ FCILT
Email: k.friis@yahoo.com.au
Project YIELD (Co-ordinator)
Mr. Jamie Bradford FCILT CPL Email: Jamie.bradford@jacobs.com
Ph: 0426 393 738
Ph: 0400 198 186
_____________________________________________________________________________________________
CILTA (WA) is proud to be leading the way in preparing Western Australian indigenous youth and help them into
their first jobs.
Our logo was designed by renowned local Nyoongar artist Peter Farmer and represents a central pathway linking
communities (path and circles). The three rising pillars (in the top left) represent learning, development and
support of youth, and the three rising pillars (on the bottom right) represent resilience, dedication and strength.
This logo truly represents Project YIELD, its initiatives and direction and outcomes.
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CILT Knowledge Centre
The CILT Knowledge Centre houses one of the largest specialist and comprehensive sources of logistics, supply
chain and transport information in the world.
CILTA Members can access the CILT International knowledge centre via their member’s login.
ONLINE LIBRARY CATALOGUE
The Library Catalogue provides an easy way of connecting to The Knowledge Centre’s stock of printed
information. Members can search over 45,000 sources of reference from the Institute’s own specialist logistics,
supply chain and transport library, using an email facility to request items for loan, the photocopying of journal
articles, or to find further information.
BUSINESS INTELLIGENCE SERVICE
Business Intelligence Service, a full text, business journal database, is designed to meet the diverse information
needs for both companies and students alike. The database contains full text and abstracted articles from around
6,275 trade and academic journals of which 3563 are peer-reviewed. Included in the database is the Institute’s
own Membership Journal - 'Logistics & Transport Focus'. The database also includes full-text country economic
reports, reviews, studies and surveys, and full-text Industry reports. In addition, there are Company Profiles
provided by MarketLine, a leading creator of in-depth company information, which include substantial profiles
and SWOT analysis for over 10,000 of the world's leading companies across all business sectors.
WORLD NEWSPAPERS TODAY
World Newspapers Today, is an extensive but easily searchable database which provides members with access to
over 2,200 newspapers and magazines from more than 97 countries in 54 languages. Access is in the form of the
full text of each newspaper, complete with a page-turning facility. Individual articles can be printed or emailed to
colleagues. As well as today’s news there is an archive that contains the newspaper content for the last 90 days,
allowing for retrospective searching.
WEBSHOP
An exclusive resource that is dedicated to providing members with discounted publications. Webshop has a large
range of logistics, supply chain, transport and management titles with substantial savings. Webshop Extra is an
extended catalogue that offers 800,000 titles for all ages and interests. Books are available on diverse topics,
ranging from science to sport, history to food, and fiction to travel.
OTHER RESOURCES
Useful Glossaries: Glossary of terms and dictionaries
Useful web links: Links that will take you to sites with helpful information
Book Reviews: Reviews of relevant industry titles
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Mentoring
Mentoring is a powerful personal development and empowerment tool and a very effective way of equipping
young professionals with the skills and knowledge to progress in their careers.
CILT Australia engages business professionals in a mentoring program that promotes excellence, develops
leadership, and strongly supports career development while building capability in the T&L industry.
Nike coined the phrase - Just do it !. - I wish I had this available to me all those years ago. I feel I am very fortunate
in being able to offer some small assistance towards another person’s development in a relaxed and casual
atmosphere. Equally I am also privileged in being developed by the mentee as well, it’s a two way street, and to
see the mentee grow & develop as a person is wonderful - Just do it ...............it’s another facet of lifelong learning
.....Vic Gado FCILT
Drawing on the wide range and depth of experience from our Chartered Fellow's and Chartered Members for
Mentors this is an excellent opportunity for young professionals to reflect on themselves, their career and the
T&L Industry, as well as learn something new and widen their networking circles.
The reason I wanted a mentor was to have someone to discuss and map out my career development or direction.
My Mentor has been excellent to use as a sound board for thoughts, and has offered professional and common
sense advice on this topic. You cannot put a price on learning from an experienced individual and there is nothing
like learning from someone else's mistakes. Geoff McQueen CMILT
The mentoring partnership is a one on one business relationship desinged to be for period of 6 months with
suggested meetings every 2-3 weeks. Mentees and Mentors are matched on:
- The career and program goals of the mentees and the career experiences of the mentor
- Location of each
- ‘Degrees of separation’ so that, ideally mentors and mentees do not work together in their usual roles.
I engaged in the mentorship program in 2011, which I believe saved me from exiting the industry. The best thing
about the mentor/mentee relationship is the perspective that you can offer each other – especially if you work in
different sectors of the industry. Elliot Price CMILT
What’s in it for Mentees?
•
•
•
•
•
Increase in self confidence
Challenge to go further
Provides a forum to discuss professional issues, career development
Matches mentee with an experienced professional – promotes networking, provides role model
Facilitates development of increased competencies and interpersonal skills
What’s in it for Mentors?
•
•
•
•
Opportunities to expand knowledge and communication skills
Enhances leadership, teaching, coaching skills
Creates new support networks, greater collegiality among professionals
Intrinsic satisfaction of helping emerging professional
Interested in being a Mentor or Mentee?
Contact Hanna at National Office admin@cilta.com.au
119
Webinars
The term webinar is short for Web-based Seminar, a presentation, lecture, workshop or seminar that is
transmitted over the Web. Join us from the comfort of your desk - all you need is the internet, your computer,
speakers and/or a telephone line!
Unlike a workshop or conference you will be unable to see the presenter; however you will have access to the
presenter’s slides displayed on your screen and have the ability to engage in a question and answer session at the
end of the presentation.
Sharing ideas and information across all CILT Australia’s membership is the driver behind our webinar series. We
can be relevant and responsive, quickly and cost effectively. We can join people interested in narrow subjects as
one national audience and we can connect large audiences at low logistic cost. Most importantly, webinars
enable us to provide small snippets of information and professional development on a regular basis.
All webinar presentation and recordings are stored in the Membership Documents File within the Members
Portal. For a list of previous and current webinars and to register to attend please visit:
https://www.cilta.com.au/page-webinars
CILTA Blog
The CILT Australia Blog Site has been developed to provide an online forum to connect CILTA members together.
All things Transport and Logistics can be brought to this forum, industry advice and discussions on T&L programs,
services and products will also be shared as well this is a forum for members to share their local business news
and best practice advice or information.
If you would like to promote your organisation or yourself, update other members on a T&L issue, ask members
to help solve a problem or start a conversation on an issue or cause that you are involved in then please submit a
blog today or engage in conversation with other members via already submitted blogs.
Submit a Blog by sending the text to National Office via email to admin@cilta.com.au or visit
www.cilta.com.au/blogs, login to your member’s portal and submit your text.
View our Current Blogs at: www.cilta.com.au/page-blog
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About CILT Australia
The Chartered Institute of Logistics & Transport Australia (CILTA) is the one truly INTERNATIONAL organisation
representing members in Transport & Logistics across all States and Territories of Australia. Established in the UK
in 1919, and operating in Australia since 1935, CILTA is part of a worldwide membership of over 33,000 members
working in 100+ countries.
CILTA covers all those who work transporting passengers, moving freight and managing Australian domestic and
international supply chains from the most junior school leaver to the most senior CEOs.
CILTA's unique accreditation and development programs, along with its networking and event opportunities truly
offer its members 'the way forward for industry professionals'.
The principal objective of CILTA is to “Promote and Encourage the Art and Science of Logistics and Transport”. It
provides leadership in research, policy and professional development and supports continuous improvement in
the industry.
CILT Australia Membership
Be professionally recognised for your qualification and experience within the Transport and Logistics Industry.
What does CILTA membership offer you?
 Belong to a worldwide network and prestigious institution
 Access professional development and specialised educational opportunities
 Broaden your opportunities for advancement within the industry
 Attend networking events, field and onsite visits to actual operations
 Build strong and enduring relationships with like minded professionals
 Receive the most up to date and significant industry news
 Gain recognition for your experience and qualifications within the industry
In joining CILTA you become a member of a global body that offers great support in Australia for your career, our
profession and for the Australian economy and community.
CILTA membership is a powerful investment in your career as a Transport and Logistics professional.
The Chartered Institute of Logistics and Transport Australia is a unique association. We are the only professional
association for people working in passenger transport as well as Australia’s freight supply chains and we have
strong, valuable links to other CILT branches around the world. As T&L becomes increasingly globalised T&L
professionals need the support of CILTA as a truly international association. We cover all of T&L here in Australia
and world-wide.
As a CILTA member your benefits, at a glance, are
• Get involved with other T&L professionals and our industry online or face to face at our many events
covering supply chain, passenger transport and young professional streams
• Stay informed about the issues and developments that effect you with our daily, weekly, monthly and six
monthly updates, as well as local site visits and functions
• Be recognised for your skills, qualifications and experience, and recognise excellence in other individuals
and organisations with our membership grades, the Certified Practicing Logistician and Transport Planner
recognitions and the National T&L Industry Excellence Award Series
• Develop the skills needed for your future in T&L with our growing number of short courses, mentoring
programs, Certificate programs, Diplomas and more advanced study.
JOIN NOW
https://www.cilta.com.au/page-join-now
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Feedback
CILT Australia would like to thank you for reviewing our Professional Development Directory.
This Directory will be continually updated, with extra courses and information being added on a regular basis.
To ensure we are providing you with the most relevant information we would appreciate your feedback and
input.
Please complete our online survey to let us know your professional development and training requirements.
Online Link:
https://www.cilta.com.au/page-pd-directory-survey
If you would like to discuss the courses or PD information listed in this directory please contact us on
education@cilta.com.au
122
Corporate Partners
CILTA would like to express our thanks to our Corporate Partners for their continued support.
Platinum Corporate Partners
Media Partner
Gold Corporate Partners
Silver Corporate Partner
For more information on our Corporate Partners please visit:
https://www.cilta.com.au/page-partners
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Professional Development Directory 2014
Wendy Hillman MILT
Professional Development Coordinator | CILTA
PO Box 4594 Robina QLD 4230
T 1300 68 11 34 / 0439 751 001 E education@cilta.com.au
W www.cilta.com.au
Follow us on:
LinkedIn
Facebook
Twitter
DISCLAIMER
Programs listed in CILTA’s Professional Development Directory are subjected to CILT International Certification assessment against the CILT Key Knowledge
Areas (KKA’s) for major programs and Recognition assessment for short programs.
The PD Directory consists of Australian Quality Teaching Framework (AQTF) Accredited Certificate, Diploma, Degree and Masters programs; as well as
accredited and non- accredited short courses.
All short Professional Development Programs (PDP’s) are CILTA recognised and delivered by specialist independent institutes, these short programs may not
articulate to recognised qualifications. These programs, however, do attract Continuing Professional Development points for CILTA members.
It is the responsibility of the individual to ensure that the training course or program advertised in the PD Directory, meets their educational requirements
with the expected recognition outcome prior to enrolment.
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