100% SBL Scheme Register Now! IN HOUSE TRAINING AVAILABLE FMM Institute Kedah/Perlis Branch 9:00 am to 5:00pm 15 - 16 October 2014, Wed – Thu  FMM Kedah Perlis, Sg Petani INTRODUCTION: This course is specifically developed to provide participants in the manufacturing industry the basic real-time statistical techniques for process control and improvement. Participants will gain knowledge of the basic fundamentals of process improvement, concept of variation, statistical control and other simple but powerful statistical techniques. OBJECTIVES: At the end of this programme, participants will be able to :Identify specific area in your company where quality and productivity improvement methodology can be applied. In-depth understanding of the concepts underlying SPC. Examine necessary steps in implementing SPC methods into your company effectively. Knowledge of process characterization, control and improvement flow. Measurement of effectiveness and efficiency of SPC. The application of Minitab, MS Excel and SQCPack for SPC related analysis. WHO SHOULD ATTEND: Managers, Engineers, Executives, Quality Practitioners and any member of an organisation who is from Process, Research and Development, Quality and Production will find this course relevant and beneficial to their job function. CONTENTS: Session #1 - Fundamentals of Process Improvement - Deming Management Philosophy. Definitions of Statistics, Process, Control. Elements of a Process. Concept of Detection and Prevention. Concept of Variation Types of variation Stable versus Unstable Process Common/Natural versus Special/Assignable Causes Behaviour of Sample Statistics Exercise. Session #2 - Deriving Information from Data - Histogram and Frequency Distribution Curve. Normal Distribution and Its Characteristics. Sample versus Population. Standardized Normal Distribution. Process Sampling. Information from Distribution. Measures of Location / Skewness and Dispersion / Variation. Session #3 - Statistical Process Control - Concepts behind Control Chart. Relationship between Frequency Distribution and Control Charts. Type of Control Charts Variable Control Charts Attribute Control Charts Exercise. Session #4 - Variable Control Charts - Basic Variable Control Charts - Xbar-R, Xbar-S, Xi-MR, Median-R, Pre-Control & Cumsum Chart Subgrouping Techniques. Identification of Critical Process Parameters and Product Characteristics for Control Charting. Construction of Variable Control Charts. Data Collection and Calculation. Calculating Control Limits. Difference between Specification Limits and Control Limits. Control Charts Interpretation. Out-of-Control Corrective Action. Characteristics of an Effective Control Chart. Exercise Session #5 - Attribute Control Charts - p, np, c and u Attribute Control Charts. Construction of Attribute Control Charts. Data Collection and Calculation. Calculating Control Limits. Control Charts Interpretation. Out-of-Control Corrective Action. Exercise. Session #6 - Process Capability Study - Importance of Stability. Definition of Statistical Control. Definition of Capability Ratio and Capability Indices. Calculation of Capability Ratio and Capability Indices - CR, Cp, Cpl, Cpu, Cpk, Pp, Ppk and Cpm. Interpretation of Capability Ratio and Indices. Transformation of Process Capability Information into Graphical Illustration for better understanding. Estimating Process Yield and Rejection Rate, ie. Zu and Zl calculation Strategies to improve Process Capability. Exercise. Session #7 Assessment / Test - Preliminary Test. Quiz 1. Quiz 2. Quiz 3. - Control Chart and Frequency Distribution Exercise. - Final Test. TRAINER: Mr. Kuang Kok Hoo graduated from the University of Science Malaysia. He majors in Applied Statistics and Operational Research and Minors in Management. He is a Senior Member of the American Society for Quality (ASQ) and ASQ Certified Quality Engineer (CQE) and Manager of Quality/Organizational Excellence (CMQ/OE). He is also the Lead Auditor from International Register of Certificated Auditor (IRCA), United Kingdom specializing in ISO9000 QMS, ISO 14001 EMS, ISO22000 Food Industry QMS, ISO/TS16949 Automotive QMS, and Six Sigma Champion / Leader. He has been exposed to various kind of trainings such as ISO 9000/ ISO22000/ ISO/TS16949 Quality Management System, ISO14001 Environmental Management System, Train the Trainer, Competency Based Training (CBT) from DETAFE, Adelaide Australia and Statistical Quality Control Courses such as Statistical Process Control (SPC), Advance SPC, 6 Sigma Program, Failure Mode Effects Analysis (FMEA), Acceptance Sampling Plans, Gage Repeatability & Reproducibility (GR&R), Design of Experiment (DOE), Product Reliability & Liability, 7 QC Tools, 7 Advance Quality Management & Planning Tools, 5S Housekeeping, Quality Control Circles (QCC), Productivity & Quality Improvement and etc...With more than 15 over years of working experience directly in the Quality discipline, he has served QC/QA, TQM, Quality System and Training position in the electronic components, semiconductors, computer peripherals and automotive manufacturing industries. Besides that, he also invited to conduct training for various manufacturing industries like steel and metal, motor and motorcycle, foods, furniture, oil processing and rubber & plastic products, semiconductor & electronics components, pharmaceutical, computer peripherals and telecommunication. KUANG KOK HOO His major accomplishment were in the setting up the ISO 9000 / ISO14000 / ISO22000 / ISO/ TS16949 Quality Management System, introduced Total Quality Culture and Function, Six Sigma Black Belt and Green Belt Programmes, Lean Manufacturing System, Total Productive Maintenance (TPM) and Just-In-Time (JIT), Kaizen Improvement Programmes activities in such organizations. Mr. Kuang also is an invited judge and speaker for some of the manufacturing industries and government bodies such as Tenaga Nasional Berhad (TNB), Telekom Malaysia Berhad, Inland Revenue Board, TLDM, TUDM, Local Town Council, Lion Group of Companies and Hong Leong Group of Companies, Agilent Malaysia, Siemens Semiconductor (M) Sdn. Bhd., Osram Opto Semiconductor Sdn. Bhd., Toshiba Electronic Malaysia (TEM), Motorola Malaysia, Unisem Berhad, Carsem Semiconductor (M) Sdn. Bhd, Flextronics (M) Sdn. Bhd., TEAC Electronics (M) Sdn. Bhd., Mabuchi Motor (M) Sdn. Bhd., Hitachi Semiconductor, IDS Electronics, Yamaha Electronic (M) Sdn. Bhd., StatChipPac Semiconductor (M) Sdn. Bhd., Texas Instruments (M) Sdn. Bhd., Silverstone Berhad, Seagate (M) Sdn. Bhd., BenQ Technologies, Konica Minolta (M) Sdn. Bhd, Western Digital Malaysia, Koa Denko Industries Bhd, Mintye Industries Bhd, Sinmah Resources, Xepa-Soul Pattinson Sdn. Bhd., Hovid Berhad, Pharmaniaga Sdn. Bhd., Mega Steel Sdn. Bhd, Amsteel Sdn. Bhd, Sabah Forest Industries and etc Administrative Details Date : 15-16 October 2014 (Wed-Thu) Venue : FMM Institute, Sungai Petani Time Fees : : 9.00 am – 5.00 pm RM850.00 (Members); RM1000.00 (Non-Members) All fees are inclusive of course materials, lunch and refreshments. Attendance is by prior registration only. Registration form must be completed and returned to FMM Institute by 8 October 2014 with correct payment by cheque made in favour of ‘FMM INSTITUTE” and crossed “Account Payee Only”. Payment by cash is acceptable during the day of registration. Registration is on first-come-first-served basis. For enquiries: Contact Meeza / Zai or email meeza@fmm.org.my / rozainiza@fmm.org.my CANCELLATION MUST BE IN WRITING TO FMM. There will be no refund for cancellation within 3 days prior to the program. 50% refund for cancellation between 4 - 5 days and full refund for cancellation 6 days prior to the program. No additional cost for replacement. ENQUIRIES & REGISTRATION Contact: Meeza/ Zai FMM Institute Kedah/Perlis Branch, No.2, Lorong BLM 1/4, Bandar Laguna Merbok 08000 Sungai Petani, Kedah Tel: 04-4403628 / 4403273 Fax: 04-4426876 E-mail: meeza@fmm.org.my / rozainiza@fmm.org.my CANCELLATION & REFUND No refund for cancellation within 2 days prior to the programme 50% refund for cancellation between 3-6 days Full refund for cancellation 7 days prior to the programme Registered participants who do not turn up will be charged accordingly No additional cost for replacement Cancellation must be made in writing ___________________________________________________________________ STATISTICAL PROCESS CONTROL 9:00 am to 5:00pm 15 – 16 Oct 2014,Wed-Thu  FMM Institute, Sungai Petani REGISTRATION FORM To : FMM Institute (Attn: Meeza) Fax: 04-4426876 Please register the following participants: 1. Name & Designation : ____________________________________________________________________________ 2. Name & Designation : ____________________________________________________________________________ 3. Name & Designation : ____________________________________________________________________________ 4. Name & Designation : ____________________________________________________________________________ (Please attach separate list if space is insufficient) Submitted by : ___________________________________________________________________________________ Designation : ___________________________________________________________________________________ Company : ___________________________________________________________________________________ Tel : ___________________________________________________________________________________ Fax : ___________________________________________________________________________________ Address : ___________________________________________________________________________________ Email : ___________________________________________________________________________________ Membership No. : ___________________________________________________________________________________