JOB POSTING #CUPE 82.14 Position: Community Support Worker Status: Permanent Full Time Employee Group: CUPE Local 4700 Salary: $19.74 - $24.66 per hour Department: Health and Social Services Division: Haldimand & Norfolk Social Services Reports To: Supervisor, Ontario Works Location: Simcoe, ON Posting Period: October 15, 2014 – October 23, 2014 Scope of Position: Provide customer service and respond to inquiries of Ontario Works participants. Process applications for emergency income assistance. Work with OW participants in the communities of Haldimand and Norfolk to provide short term support to increase employability through connections to community resources and programs. Position Description:  To provide customer service through calls, walk-ins and face-to-face inquiries of Ontario Works participants  To determine eligibility and entitlement for emergency assistance under the Ontario Works program  To provide short term support to Ontario Works participants in the community  Connect and assist referred OW participants to community resources by assisting with referral and application processes for services/supports/programs in the community (eg. medical, addictions, mental health, social housing/affordable housing, education, training, financial, licenced child care ONElist, Child Care Fee Subsidy)  Assist Ontario Works participants to meet the expectation of the Participation Agreement, which may include individual life skills education in the home and community (such as budgeting support, applications for personal documents, etc.)  Arrange transportation when indicated and appropriate to the referral Knowledge & Skill:  Grade 12 plus an additional program of over one year, and up to two years, or equivalent in a related discipline (Social Services Worker, Social Work, Sociology)  Over one year, up to two years experience in a Social Services related position with emphasis on providing direct support to vulnerable groups Must Have:  Valid Ontario Driver’s Licence and access to a reliable vehicle  Excellent interpersonal skills  Working knowledge of all community services and supports  Computer knowledge in corporate standard software (Microsoft Office) and department specific software to create and modify word processed documents  Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health & Safety Act The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. Applications must be submitted through email, mail, fax, courier, or in person to Human Resources & Staff Development by 4:30 p.m. on the last day of the posting. Human Resources & Staff Development - 21 Lynnwood Ave, Simcoe ON N3Y 2V7 - Phone: 519-428-9711 Fax: 519-426-9876 - Email: jobs@norfolkcounty.ca Successful applicants are required to provide the Employer with a current Criminal Reference Check. Thank you for your interest in this position. Only those to be interviewed will be contacted.