NC Statewide Learning Management System Project DHHS Implementation Overview
NC Statewide Learning Management System Project DHHS Implementation Overview Prepared by Recruitment, Engagement and Retention Marilyn Moore, DHHS LMS Project Lead Nina Davit, Manager December 19, 2012 Enterprise-Wide Learning Management System (LMS) An LMS for NC will… Centralize and automate training administration Provide access to learning content rapidly and in a variety of formats Monitor and report on Learning and Development Enable portability of employee training records Provide “anytime, anywhere” access to learning content and administration DHHS/HR/RER 2 Project Overview Centralize and automate training administration Easily design and deliver content Access to learning content in a variety of formats Monitor and report on Learning and Development Enable portability of employee training records Provide “anytime, anywhere” access to learning content and administration Facilitate citizen training DHHS/HR/RER 3 3 OSP Contract Overview Enterprise-Wide Learning Management System (LMS) OSP has negotiated a contract funded by the legislature and will cover ALL of the following costs. $8 per employee annual subscription Priced for 75,000 employees Support for citizen/non-state employee training Training package for 205 system administrators 2 year contract with option for renewal Performance Management option, pricing secured at $4 per employee annual subscription Continued funding will be secured by OSP for future contracts. DHHS will participate in this DHHS/HR/RER LMS at no cost. 4 Cornerstone OnDemand A Global Leader in Learning and Talent Management 100% Software as a Service (SaaS) This means there is no burden to our IT systems December 2007 November 2012 Users 859,000 10,300,000 Clients 105 1100+ Countries 141 186 Languages 10 38 LTM Gross Revenue $11.0mm $83.8mm* LTM Bookings $15.0mm $107.2mm* * Excludes the $2.5mm reduction to revenue during Q2 2011 associated with a non-cash charge for common stock warrants issued to ADP. DHHS/HR/RER 5 Enterprise-Wide Learning Management System (LMS) Benefits of Software as a Service (SaaS) Ease of configuration Rapid deployment Low maintenance, low IT needs Limitless Scalability DHHS/HR/RER 6 Developing Your Team Industry-Leading LMS Extraordinary Configurability e-Learning Configuration tools + our org unit structure Instructor-led training Blended learning with full curriculum Virtual classrooms Learning Cloud Mobile learning External training Tests, assessments, surveys Content management DHHS/HR/RER management and development planning Social/informal learning Onboarding Certifications Compliance management Career development 7 Enterprise-Wide Learning Management System (LMS) LMS Capabilities Training Administration Automated management of registration processes Scheduled reminders for students, facilitators, administrators Assignment of training plans to employee/learning groups Efficient manager/employee approval workflow with Beacon integration Manage facilities, equipment, materials, instructors DHHS/HR/RER 8 Enterprise-Wide Learning Management System (LMS) Training Administration DHHS/HR/RER 9 Enterprise-Wide Learning Management System (LMS) Personalized Learning Transcripts DHHS/HR/RER 10 Enterprise-Wide Learning Management System (LMS) LMS Capabilities Monitoring and Reporting Centralize reporting of mandatory training 100+ standard reports Ability to create customized reports Dashboard overviews Schedule e-mail delivery of reports Compliance & Certification Management System DHHS/HR/RER 11 Enterprise-Wide Learning Management System (LMS) Monitoring and Reporting DHHS/HR/RER 12 Enterprise-Wide Learning Management System (LMS) Monitoring and Reporting DHHS/HR/RER 13 Enterprise-Wide Learning Management System (LMS) Ease of Access to Training Student self-registration Access to eLearning Interfaces with third party training providers, such as Skillsoft, DDI, and other external learning providers Multiple ways to search for learning opportunities, job aids, multimedia content Social collaboration (forums, blogs, podcasts) DHHS/HR/RER 14 Blended Learning Why is blended learning better? Everyone learns differently Just in Time Learning Job aids Social Learning Classroom Online Learn by “Doing” Handson Online Social Just in Time Classroo m The blended approach meets the learner’s needs whether they want a lot of interaction or just to find the information independently. DHHS/HR/RER 15 15 Enterprise-Wide Learning Management System (LMS) Multiple ways to search for learning opportunities DHHS/HR/RER 16 Enterprise-Wide Learning Management System (LMS) Cornerstone Connect (social learning) DHHS/HR/RER 17 What we know: The LMS system is critical for DHHS to develop as a learning organization. The LMS system is critical for the delivery of DHHS services to the constituents of NC. DHHS/HR/RER 18 Next steps for DHHS Managing Expectations Identification and Alignment of Internal Resources to build the DHHS LMS Internal and External Communication Change Management DHHS/HR/RER 19 DHHS Implementation DHHS LMS Project Phases Initial Needs Assessments 2011… Data Collection and Cleanup September October November 2012 2012 2012 December 2012 Continuous Improvement and Evaluation System Implementation January February March 2013 2013 2013 April 2013 May 2013 June 2013 July 2013 August 2013 Data Migration System Training System TrainingDHHS/HR/RER LMS Administrator 20 DHHS Commitment Department Strategy Communication: LMS outcomes Project goals Time lines Resource deployment Data collection Technical learning System support DHHS/HR/RER 21 21 Right Now What is DHHS learning, education and development (facility seclusion and restraint training, death and birth records, on-boarding, supervisory training)? Where is structured learning* going on in your division and or facility? Leadership development (mandated) Programmatic internal Constituent external * Objectives, time constraints and measurement DHHS/HR/RER 22 DSOHF How is your data currently stored? Access Excel DOS What reporting do you anticipate? Compliance Accreditation DHHS/HR/RER 23 Questions? DHHS/HR/RER 24
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