JORGENSEN AFTER SALES TEAM We are all dedicated to provide you the best possible support Hubert Henriksen After Sales Manager Tel. ( dir.): +45 63 13 22 03 Tel. ( mob.): +45 2 0 80 91 00 hh@jorgensen.dk Arne Madsen Automation Manager Tel. ( mob.): +45 2 0 80 91 86 am@jorgensen.dk Jens Rasmussen Service Manager Tel. ( dir.): +45 63 13 22 07 Tel. ( mob.): +45 2 7 77 95 97 jra@jorgensen.dk Thomas Frøtorp Installation Manager Tel. ( mob.): +45 2 0 80 91 97 tf@jorgensen.dk Helle Rimmen Logistics Assistant Tel. ( dir.): +45 63 13 22 74 spareparts@jorgensen.dk SCAN THIS for more info about Jorgensen ( http://jorgensen.dk/srvc) Jorgensen Engineering a/s M.P. Allerups Vej 2 0 DK-522 0 Odense SØ Denmark Tel.: ( +45) 63 13 22 11 Fax: ( +45) 63 13 22 22 E-mail: jorgensen@jorgensen.dk www.jorgensen.dk JORGENSEN AFTER SALES SERVICE JORGENSEN SERVICE SOLUTIONS After sales is an important part of our business to optimize our customers’ equipment OUR APPROACH 1. Service availability Prompt service every day, all year round 2. Service reliability Accurate and dependable service 3. Service persistency "We refuse to give up until the problem has been solved" 4. Service mindedness Fair, competent and co-operative approach SERVICE MAINTENANCE SPARE PARTS TRAINING • Service installation • Preventive maintenance • Original spare parts • On-site training for machine operators • On-site project support • Scheduled maintenance • Product life cycle spare parts support • On-site training for maintenance operators • Optimization/performance agreement • On-site review • World wide delivery • Specified product training course • Troubleshooting • Service agreement • Skilled technical support • Training course at Jorgensen • Remote support • Maintenance support • Option: spare parts maintenance • Class room training
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