CASE STUDY CONNECTANDSELL ON24 CUSTOMER CASE STUDY CONNECTANDSELL CASE STUDY BACKGROUND INDUSTRY Technology ON24 SOLUTION ON24 Webcast Elite SUMMARY ConnectAndSell, an industry-leading sales acceleration technology provider, selected the ON24 Webcast Elite platform to help fill its own sales funnel. Webcast Elite is part of a marketing mix that helped ConnectAndSell quadruple the number of inbound requests and double both the number of diagnostic evaluation requests and sales for its entrylevel sales product in its first month of use. INTRODUCTION SITUATION MAKING CONNECTIONS, TURNING CONVERSATIONS INTO SALES SEARCHING FOR A WEBCASTING PLATFORM TO KEEP PACE WITH THE COMPETITION Founded in 2007, ConnectAndSell is a global leader in cloud-based sales acceleration technology, helping its B2B clients grow their revenues faster than they can grow their sales teams. The company’s patented sales acceleration technology helps turn marketing leads into conversations and conversations into revenue opportunities. When the vice president of sales and marketing came on board in Oct 2013, ConnectAndSell was using WebEx for its online communications efforts. The VP considered WebEx to be more of a general-purpose meeting tool, one that was not highly interactive and offered limited audience support capabilities. He felt the platform and the technology were not keeping up with the company’s growing lead generation and prospecting needs. To support its growing customer base and field force, ConnectAndSell needed a flexible, reliable webcasting platform for: • Bimonthly lead generation, prospecting webinars featuring renowned, high-level guest speakers and sales trainers • Quarterly update meetings for sales team members in the company’s California and Colorado offices and in the field, as well as other internal corporate meetings While attending a virtual technology summit hosted by a competing sales acceleration platform vendor, ConnectAndSell participated in several ON24-run webinars and saw firsthand the platform’s powerful branding, video and social media capabilities. The virtual event’s combination of live, pre-recorded and on-demand webinars gave audiences multiple opportunities to attend every event. © 2014 ON24, Inc. I www.on24.com, email: solutions@ON24.com or call 1-877-202-9599 1 CASE STUDY CONNECTANDSELL SOLUTION RESULTS A LEAD GENERATION PLATFORM WORTHY OF A GLOBAL SALES ACCELERATION TECHNOLOGY LEADER LARGER AUDIENCES, MORE LEADS, INCREASED SIGN UPS AND RENOWNED SPEAKERS ASKING TO PRESENT • In March 2014, ConnectAndSell replaced its WebEx platform with ON24 Webcast Elite. The company utilizes Webcast Elite’s time-saving, brand-enhancing features to: ConnectAndSell enjoyed webinar success from the word go. The first event, held in conjunction with the Aberdeen Group in June 2014, exceeded the company’s lead generation expectations, reaching technology marketing, VP- and C-level targets. • Design professional registration pages in only a few clicks: A skilled webmaster or HTML expert is no longer needed to create highly appealing and completely branded registration pages. ConnectAndSell can easily populate the Webcast Elite pre-configured two-column layout with speaker bios and webinar information with just a few mouse clicks. • Brand its webinar series webcast console: ConnectAndSell “cloned” its webcast console template to simplify the creation of each new installment in the Advanced Sales Acceleration Strategies Webinar Series and deliver a recognizable campaign look and feel. By repurposing all the design elements, ConnectAndSell just has to swap out the speaker information, Twitter feed and resources and upload new slides for each new webinar. • Offer speakers plug-and-play simplicity: The sophisticated, easy-to-use Presentation Manager XD (PMXD) makes ConnectAndSell’s guest speakers quickly feel at ease with the webcasting platform. The intuitive PMXD setup window and storyboard allow the speakers to focus on presentation delivery and not worry about the technology. With Webcast Elite webinars as a crucial component in its successful marketing portfolio, ConnectAndSell has: • Doubled its audience with the on-demand access option • Quadrupled its inbound requests • Doubled new wins in June 2014 with 47 deals, far surpassing the normal 20-25 per month • Signed more diagnostic evaluations than ever before • Achieved an all-time high in sales for its entry-level sales product The webinars have also spurred increased interest from some of the industry’s most well-known speakers and sales trainers to be guest speakers on ConnectAndSell’s webinars. These professionals want to work with companies that have a proven process for creating and delivering webinars and a reliable, flexible platform that makes it easy for them to participate. “We can definitely say that ON24 webinars are part of the marketing strategy that has helped us quadruple our inbound requests.” — CHAD BURMEISTER VICE PRESIDENT, SALES & MARKETING CONNECTANDSELL HOW CONNECTANDSELL MEASURES WEBINAR EFFECTIVENESS OBJECTIVE: A global leader in sales acceleration technology, ConnectAndSell needed a webcasting platform that met or surpassed its competition, with the ease of use and on-demand access to draw larger, more diverse audiences, including VP- and C-level executives. STRATEGY: ConnectAndSell implemented ON24 Webcast Elite, the powerful self-service webcasting platform with enhanced time-saving and brand-enhancing features and functionalities, along with enhanced interactivity, social media integration and high-quality video. RESULTS: The initial Advanced Sales Acceleration Strategies webinars are drawing the desired range of participant titles, with twice the audience via on-demand access. © 2014 ON24, Inc. I www.on24.com, email: solutions@ON24.com or call 1-877-202-9599 2
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