1. business and industrial

Trail Dust
November 2014
Page 1
November Meeting
“It’s That Time of Year Again"
Dana Director, M.S., Ph.D.
Vice President for Research Operations & Student Affairs
Oregon Health & Science University
DATE:
Wednesday, November 12, 2014
LOCATION:
Courtyard Portland Downtown / Convention Center
435 NE Wasco St. (between Grand & MLK)
Portland, OR 97232
TIME:
5:30 pm - Networking
6:00 pm - Dinner
6:30 pm - Chapter Business
7:00 pm – Moderated Discussion
Registration deadline is 12:00 noon
Friday, November 7, 2014
In This Issue
Meeting Notice
President’s Piece
In Honor of Our Bosses
Meet the Speaker
Control Time
4 Key Habits for a Successful Career
OTC Bits & Pieces
Remember to Vote
Happy Thanksgiving!
Member of Excellence
OTC Chapter Info
Division Info
1
2
3
4
5
6-7
7
8
9
10
11
12
Please register by email to
Gina.Draggoo@pacificorp.com
Include your name and dinner selection or indicate name
and “program only”
Cancellations and no-shows will be invoiced
You can now register online
Member & Guest Dinner/Program $25.00
Member & Guest Program Only $10.00
Note – Entrees include roll, chef’s choice of dessert, coffee and hot tea
service.
 Quinoa and Grilled Vegetable Skewer – (House quinoa seasoned
with herbs & spices, served with grilled vegetables skewer)
 Turkey Burger – (Turkey Burger with cranberry aioli and
served with house made truffle chips)
 Roasted Beet, Apple & Grilled Chicken Salad – (Grilled chicken
breast with fresh greens, tossed in house made balsamic
vinaigrette garnished with red onion, hazelnuts and blue cheese) Trail Dust
November 2014
Page 2
President’s Piece
Dianne Seward
Chapter President
In Appreciation of Gratitude
Ahh, November! Harbinger of thankful harvests. The month most of us (not in retail) wait for all year long, as we are, courtesy of the
U.S. government, allotted a bonus four-day mini-vacation, starting on the fourth Thursday, known as Thanksgiving. Thank you, Uncle
Sam!
Ahh, Thanksgiving. A time of year in which we grapple with families near or far and of all forms (of origin, in-laws, step and extended);
traveling by road, rail or air in which to see them; and the almost requisite over-indulgent several-day feast. Pass the mashed potatoes,
please! (By way of Wikipedia I am informed that the “First Thanksgiving” celebrated by Pilgrim and Native American alike lasted an
incredible three days! I believe I’m over roast turkey by the second day.)
Now let’s break the word down into its two components: thanks + giving. Some family traditions call for a point of reflection, at some
point during the course of dinner proceedings, when each individual would share what they were thankful for in their lives; a giving
thanks for the blessings in one’s life: family, friends, a roof over our heads, employment, and the like. But this holiday season, and
beyond, I would like you to consider the broader scope of what being grateful can mean to us and how to express it.
Thankfulness, or gratitude, has been much on my mind of late, due in part to recently having read John Kralik’s “A
Simple Act of Gratitude: How Learning to Say Thank You Changed My Life”, a simple story detailing the events of his
life as he endeavored to write 365 thank you notes over a fifteen-month period from 2007 to 2009. (I believe his initial
intention was to write a note a day for one year, but he soon learned how difficult that self-imposed schedule would be
to keep.)
You can find out more about John’s journey of gratitude, in his own words, by clicking on the active link above. And if
you are interested in reading his book, I will have it available for loan at the November meeting, first come first served.
You may also recall an article which appeared in our February 2014 issue of Trail Dust, “The Lost Art of the Thank You Note” which
details six steps on how to write a meaningful thank you note. While the article’s primary example was saying thank you for a “gift”, it
is just as important and valuable to show gratitude towards someone for the long-term impact they’ve had on your life, or a small
kindness they have provided you. (The newsletter is saved to the OTC website if you would like to revisit the how-to list again.)
Having and showing gratitude towards others can be an impactful experience for you and quite possibly the recipients of your gratitude.
You might actually start a ground swell of thoughtful note writing among your family and friends.
Truth be told, I may have found additional inspiration to speak on this topic this month after seeing the cover of
the November issue of O Magazine with its cover article, “The Power of Gratitude”.
And it goes without saying, but I will say it, I am grateful for each and every one of the Oregon Trail Chapter
members, our guests, and the staff of the Courtyard Marriott who continue to provide us with excellent service.
(Yes, I’ve already penned a thank you note to the Courtyard staff after our September meeting!)
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November 2014
Page 3
In Honor of Our Bosses
Submitted by Dianne Seward
For those not in attendance at the October chapter meeting, we ended up straying from the usual speaker program format by
engaging in dialog with the four executives we had in attendance; Scott Madsen, SIOR of Capacity Commercial Group (Dianne’s
boss), Jerry Bogorad of OMSI (Karen’s boss), Rich Mitchell of Mackenzie (Becky’s boss) and Don Ossey, SIOR, also of Capacity
Commercial, who acted as the moderator of the discussion.
During the introductions, executives, members and guests were asked to share a brief story of the oddest task an assistant had
performed for her boss, or the oddest request an executive had made of his assistant. We were regaled with the funniest
recounting of the time Becky delivered gas to Rich, stranded on the interstate, only to end up with car troubles herself and her
waiving her boss off, who attempted to come to her aid, so that he could get to his next meeting on time. Now that’s dedication!
And all would have been envious of the high and sincere praise Jerry gave Karen, who have worked successfully together for nine
years through all the trials and travails of their department at OMSI. I know I was.
It was enlightening to learn that none of the executives present admitted to adhering to the “traditional” boss/employee
relationship, but rather described theirs as more like a strategic alliance in which they worked in tandem with their assistant to
achieve the goals of their organization. I believe (and hope) that is what we all aspire to in our work assignments.
Many thanks to Scott, Rich, Jerry and Don for sharing your time and insights into what makes a successful working relationship.
Front Row: Becky Brandt, Dianne Seward, Scott Madsen, Karen Black
Second Row: Rich Mitchell, Don Ossey, Jerry Bogorad
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November 2014
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Meet the Speaker
“It’s That Time of Year Again”
Presented by Dana Director, M.S., Ph.D.
Most people dread the inevitable performance review because historically it has focused
on what's gone wrong, rather than enhancing what is going well. But how do you know
what areas are important for your development and that will benefit the organization?
This talk will focus on how the performance review can be a less dreaded event and maybe
even useful for professional and personal development. OHSU has recently revamped the
performance review process to focus on core competencies that are important for all
14,000 employees and then it narrows in to the type of role each employee plays within the organization and tailors the
evaluation to that role. Looking at this approach may trigger ideas of how to best complete a self-evaluation, how to
frame your evaluation from a personal and organizational perspective, and how to utilize performance evaluation for
growth and professional advancement.
About the Speaker
Dana Director, M.S., Ph.D., Vice President for Research Operations & Student Affairs, Oregon
Health & Science University (OHSU). Dana Director completed her Master of Science degree in
Management from the Oregon Graduate Institute of Science & Technology (OGI), where she then
worked. OGI is now part of OHSU and while there Dana served in various administrative
leadership roles, and ultimately as Associate Dean for Administration from 2004 to 2008. The
culmination of her M.S. degree was a capstone project competition in which she led her team to
first place. Dana then went on to complete a Ph.D. in Public Affairs and Policy at Portland State University. Her
dissertation focuses on organizational change and behavior, and higher education administration. She has participated in
leading OHSU through significant organizational change since 2008. She has worked in increasingly responsible roles in
academic, research, and non-profit organizations for 20 years. Dr. Director’s responsibilities at OHSU include oversight
of the Office of Proposal and Award Management at OHSU, which manages applying for and handling over $350M in
external funding each year. She also oversees student affairs, including student life and activities, and the student health
and wellness center.
Hats off to our members as we wrap up our shortened meeting schedule.
Wear a chapeau, cap or crown to the November meeting for a special gift.
Trail Dust
November 2014
Page 5
Control Time: Don't Let it Control You
By Patricia Hutchings
If you spend most of your day putting out fires and feeling like you never get done what you set out to accomplish,
you're not alone. These days, time management is essential to successfully manage your workload. Time
management expert Patricia Hutchings offers these tips:
1. Start by keeping a time log two days a week for at least two weeks. Keep it simple: Write the hours of the
workday down the left side of a sheet. Across the top write the categories that represent your daily activities, such as
"email," "walk-in visitors," etc. Record your actions with a check mark or a time notation, such as "15 minutes."
"You want concrete numbers," Hutchings says. "It helps you avoid saying, 'I'm interrupted all the time,'" and instead lobby specifically for what
you need.
Example: "On average, I receive 18 emails, five instant messages (IMs) and 10 walk-in interruptions every hour. That's why I'd like the
opportunity to work in the conference room twice a week for one hour of uninterrupted time to get high-priority tasks done."
2. Prioritize tasks with ABCs or 123s. Stumped over which items deserve top priority? Use this paired-comparison exercise to end up with only
one A, B and C:
List five things you have to accomplish this week. Compare No. 1 and No. 2, asking, "If I could get only one of these done this week, which
would it be?" Put a tick mark by the chosen one. Then compare No. 1 against the No. 3 item, and mark the one you'd choose; next compare
No. 1 against No. 4 and No. 5.
Now, begin the process again, starting with the No. 2 item. Compare it with No. 1, and put a tick mark by the chosen item. Go down the list,
comparing No. 2 against the other items. Now start with No. 3, then No. 4 and last, No. 5. The item with the most marks is your A, the next
highest number of marks is your B, and so on.
3. Block out five to 15 minutes for planning first thing in the morning and at day's end. "You're setting up your day, so you don't get so busy
with voice mail, IMs and email, and suddenly it's the afternoon, and you haven't gotten to your top priorities," says Hutchings.
"You want to be at your top priorities within 20 minutes of sitting down at your desk. That's how you get the most productivity out of your
day."
4. Check and respond to email three times a day. If that's not possible, says Hutchings, do it at the top of every hour.
Tip: Put a line below your signature telling people when you check and respond to email. If they need you before then, they can call you.
"You'll be surprised at how quickly people respect that," says Hutchings. "And you'll see productivity quadruple."
5. Allot realistic time for scheduled meetings. When writing down meetings in your calendar, think: How long will it take me to print things
out; make sure the room is ready; get to the site? How long does it typically run over? Will my boss be stopped on the way back to his office to
talk? How long will that take?
Answer these questions, and then block out the time in the calendar.
"You need at least five to 10 minutes on either side of a meeting," Hutchings says. But many people schedule meetings back-to-back. Then what
happens if one meeting runs late?
"I work with so many admins and bosses where this system works great," she says. "Because they're in control of time, not controlled by it."
Trail Dust
November 2014
Page 6
4 Key Habits You Need for a
Successful Career
By Julie Perrine
The key to your house allows you to open the front door. Your car key gets you behind the wheel. A
key to the office lets you start your workday. Keys are extraordinarily useful, and when used properly,
they can give you access to a lot of things, including a successful career.
The keys to achieving professional success comes from developing habits that promote productivity,
build relationships, and boost creativity. These initiatives aren't just one-time tasks. They need to be
repeated on a regular basis. Learn them. Practice them. Engrain them in your workday. They will help
you achieve your career goals and more!
Key 1: Become acutely aware of your environment.
Be an active observer of your profession, industry, company, and area. By closely monitoring your
surroundings, you will notice clues not only to what's currently happening, but also what might happen in the future. There are a lot of
ways to gain awareness of your environment, including:


Learning to use emerging technology. Staying on the cutting edge of the latest technologies keeps you relevant to your
profession and your employer. Researching new software programs, gadgets, or social media tools can usually be done online,
oftentimes for free, or with a trip to your local technology or office supply store.
Reading. There is a wealth of information about your profession, employer, and industry just waiting for you to soak it up.
Read books, blogs, newspapers, magazines, even junk mail for insights into your profession, industry, and career.
Key 2: Plan proactively.
Preparation is key. It's a well-known adage for a reason: because it works. There are numerous ways you can plan proactively in your
career and most require just an hour or two each week. By continuously planning, you can avoid unnecessary stress when you start
looking for a new position or making a career transition.



Update your resume. Even if you're not job-hunting, you should have a resume that's current. You never know when you might
need it!
Maintain your professional portfolio. This is one of the most effective tools you can use to impress a prospective employer or
demonstrate your value to a current one. (If you don't have a portfolio, get started on creating one.)
Have a career plan. Your plan should consist of your career goals, as well as where you'd like to go next, and how you intend to
get there. It is a roadmap to your professional success.
Key 3: Build and nurture your professional network.
Networking is one of the best ways to strengthen your career and ensure long-term professional success. By establishing relationships
with people in your industry, organization, and area, you gain a sounding board for ideas and a network of like-minded people who are
willing to help you further yourself professionally.

Meet people face to face. This is the ideal way to forge new relationships because connections made in person tend to be
stronger than those made digitally. Professional associations, community organizations, colleagues, job fairs, and volunteering
all offer great opportunities to do some in-person networking.
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November 2014
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
Develop connections digitally. Social media has made online networking as easy as clicking "friend," "connect," or "follow."
While in-person connections tend to be stronger, don't overlook or underestimate the power of online networking with sites
like LinkedIn, Twitter, or Facebook.
Key 4: Be innovative.
Sometimes you have to challenge yourself, the way you think, or the way you do things in order to be successful. If you do the same
thing over and over again and you don't achieve the desired result, you need to adjust your strategy. This is especially true when it comes
to your career. Don't be afraid to shake things up a bit. Even if everything is working professionally, that doesn't mean there isn't room
for improvement.
Professional success is attainable to those who know how to unlock it. Put these key habits to work and see what kind of opportunities
are waiting on the other side of the door.
© 2014 Julie Perrine International, LLC
Please note, Julie Perrine will be our special guest speaker at our special February 11th speaking engagement.
Oregon Trail Chapter Bits and Pieces
1. As part of the chapter dissolution, we are required to sell (dispose of) the chapter’s assets. All assets of the
chapter will be made available for purchase at the November chapter meeting by way of a silent auction. A
short list will be sent to members prior to the meeting. If you are unable to attend the meeting and are
interested in any of the items, please contact Dianne Seward @ Dianne@capacitycommercial.com to put your
“bid” in for purchase.
2. Please note that November 1-30, applications to be a Branch Advisor will be open for submission to HQ. We
will forward more information to members as it becomes available to us. The suggested Branch that
encompasses our area is Oregon-Washington. You may wish to logon to IAAP to find out where the other
current chapters are in the two state area. This is your opportunity to get involved in the revitalization of IAAP.
3. A volunteer list for members will be routed at the November meeting to assist the Board with coordinating the
National Speakers Program for the months of January, February and March. We will be relying on all members
to spread the word about these top-notch speakers as the events are open to IAAP members and guests. Each
session will be held on a Wednesday morning; 7:00 – 7:30am Registration and Networking; 7:30-9:30am
Speaker Program; 9:30-10:00am Q&A. Due to the early morning start, a light breakfast and coffee/tea service
will be provided; cost for one session is $10.00 or $25.00 if all three sessions are purchased. Please mark your
calendars now for the following line-up:
a. January 14th – Anne-Louise Sterry
b. February 11th – Julie Perrine, All Things Admin
c. March 11th – Kirk Wilkinson, The Happiness Factor
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November 2014
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Remember to Vote!
Submitted by Kris Leibrand, CAP-OM
I've been complaining about how tired I am of all the political ads and campaigning and media coverage for
this election for weeks now. Until a friend shared a video called Bad Romance: Women’s Suffrage*, I never really
thought about voting being a right that women have had for less than 100 years. Of course, I learned about the
history of women’s suffrage in school, but that was a long time ago and I don’t think I really understood what it
all meant at the time. I didn't think about what it took for women to achieve the legal right to vote and be
recognized as full-participating members of the growing US American electorate. After watching the video, I
started doing some research and quickly got caught up in reading the amazing history on this topic. There are still places in the
world that do not allow women to vote at all! Here is a nice summary of the 19th Amendment for you from the US National
Archives & Records Administration:
The 19th Amendment guarantees all American women the right to vote. Achieving this milestone required a lengthy and difficult
struggle; victory took decades of agitation and protest. Beginning in the mid-19th century, several generations of woman suffrage
supporters lectured, wrote, marched, lobbied, and practiced civil disobedience to achieve what many Americans considered a
radical change of the Constitution. Few early supporters lived to see final victory in 1920.
Beginning in the 1800s, women organized, petitioned, and picketed to win the right to vote, but it took them
decades to accomplish their purpose. Between 1878, when the amendment was first introduced in Congress, and
August 18, 1920, when it was ratified, champions of voting rights for women worked tirelessly, but strategies for
achieving their goal varied. Some pursued a strategy of passing suffrage acts in each state—nine western states
adopted woman suffrage legislation by 1912. Others challenged male-only voting laws in the courts. Militant
suffragists used tactics such as parades, silent vigils, and hunger strikes. Often supporters met fierce resistance.
Opponents heckled, jailed, and sometimes physically abused them.
By 1916, almost all of the major suffrage organizations were united behind the goal of a constitutional
amendment. When New York adopted woman suffrage in 1917 and President Wilson changed his position to
support an amendment in 1918, the political balance began to shift.
On May 21, 1919, the House of Representatives passed the amendment, and 2 weeks later, the Senate
followed. When Tennessee became the 36th state to ratify the amendment on August 18, 1920, the
amendment passed its final hurdle of obtaining the agreement of three-fourths of the states. Secretary of
State Bainbridge Colby certified the ratification on August 26, 1920, changing the face of the American
electorate forever.
*It is a parody music video paying homage to Alice Paul and the generations of brave women who joined together in the fight to pass the 19th
Amendment, giving women nationwide the right to vote in 1920.
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November 2014
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Member of Excellence
The Member of Excellence program will continue for 2014-2015 with revised criteria. Program date begins June 15,
2014. A Member of Excellence will attain a minimum of 8 of the following 14 criteria:
1. Hold a current CAP certification.
2. Attend at least one professional educational workshop, seminar, webinar, or conference (at least 60 minutes in length)
and provide a short paragraph on how the training relates to your job or your role in IAAP. It can be an IAAP or non-IAAP
workshop, seminar, or conference.
3. Serve as a chapter, division, or international officer, committee chair, or committee member, The Foundation of IAAP
board, or a committee of The Foundation of IAAP. Serve on a college/university advisory board for the office administrative
program. (Any one of the above)
4. Conduct a public career/workplace/profession related presentation, program or training at least 60 minutes in length.
(Note that the presentation does not need to qualify for recertification points). Provide a short paragraph describing your
presentation, program, or training event. This may be a presentation on IAAP membership if made to an organization
outside of IAAP.
5. Attend a minimum of eight (8) IAAP chapter, division or international sponsored meetings, programs or events, or
webinars. Committee meetings may count for this criterion, but the meetings must be at least 1 hour in length.
6. Recruit at least one new member.
7. Integrate IAAP membership and involvement into annual performance plan or review.
8. Be an Association Influencer for the current year.
9. Serve on an IAAP working group for the current year.
10. Participate in an IAAP HQ sponsored informational/training webinar (such as a Town Hall webinar) and provide a
short explanation of topics the webinar covered.
11. Contribute to OfficePro, a web community blog (as a writer), or be featured in a member spotlight in the web
community or OfficePro.
12. Demonstrate excellence in the workplace (employee recognition, letter from a boss). 13. Serve as a leader at work or in another organization. (such as: United Way, community service organization, work place
committee)
14. Support The Foundation of IAAP (donation, participation in the Amazing Ride, item donation to the Silent Auction).
Trail Dust
November 2014
Page 11
2014-2015 Oregon Trail Chapter Board
President
Dianne Seward
dianne@capacitycommercial.com
(503) 517-7122
Secretary
Ada Hays
ahays@omsi.com
(413) 687-1777
Treasurer
Jordana Sardo
jsardo@omsi.edu
(503) 797-4546
2014-15 Oregon Trail Chapter Committee Chairs
Arrangements
Budget & Audit
Certification
Membership
Newsletter
Registration
Standing Rules/Bylaws
Webmaster
Gina Draggoo
Gina.Draggoo@pacificorp.com
Jordana Sardo
jsardo@omsi.edu
Karen Black
kblack@omsi.edu
Tami Foster
tamisfoster@gmail.com
Kris Leibrand, CAP-OM
Kris.leibrand@greshamoregon.gov
Lori Holland
lori.holland@yahoo.com
Gina Draggoo
Gina.Draggoo@pacificorp.com
Karen Black, CAP-OM
kblack@omsi.edu
Becky Brandt
bbrandt@mcknze.com
Check out our Chapter on Facebook
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November 2014
Page 12
Idaho-Oregon-Utah Division Officers
President
Secretary
Treasurer
NW District Director
Rachael M. Barnett, CAP-OM
Rachael.Barnett@salemhealth.org
Tari Hayes, CAP-OM
Thayes.iaap@gmail.com
Cindy Rosen
cinrosiaap@gmail.com
Carol Harden
Carol.Harden@iaap-hq.org
Stay in the Loop!
Remember that we are now putting all calendar items on the Oregon
Trail Chapter’s webpage now. Be sure to check the OTC page often
for updated meeting information, special events
and other chapter information.
www.iaap-oregontrail.org
chapter website
www.iaap-id-or-ut.org
division website
www.iaap-hq.org
headquarters website