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Preparing today’s leaders for tomorrow’s challenges.
What’s Inside
October Speaker Mark Hasty.................... 1
From the President ................................... 1
Members of the Month .............................. 2
MCLDA December Membership Meeting
Annual Christmas Program ....................... 3
Professional Development Resources
Wanted! ............................................... 3
Bring a Guest Challenge Update .............. 3
Leadership Quote ..................................... 4
Pictures of Interest from
September Meeting............................... 4
Speak Through Your Body Language....... 6
Certified Manager Training Information .... 8
New Certified Manager Class
Gets Underway! ..................................... 9
Educational Opportunities! ...................... 10
We Love Our Supporters – Thank You! .. 10
Navigating Change ................................. 11
ASQ Meeting Announcement ................. 13
October Calendar of Events.................... 14
Statement of Principles ........................... 14
Code of Ethics......................................... 14
Vision Statement ..................................... 14
Mission Statement .................................. 14
Contacts .................................................. 15
Menu
Assorted appetizers
Stuffed Mushrooms & Bruschetta
Dinner Buffet
Tri-Tip With Demi Glace
Horseradish Sauce
Herb Crusted Chicken
Penne Pasta with
Creamy Pesto Sauce
Red Roasted Potatoes
Seasonal Vegetables
Cranberry Broccoli Salad
Seasonal Spinach with 2
Dressings
Rolls with Butter
Iced Tea, Coffee, Water
Leading Edge, October 2014
General Membership Meeting
October 8, 2014
Country Gentleman Event Center
(5960 Burden Boulevard, Pasco)
Social Hour 5:30pm
Meeting – 6:30pm
October Speaker Mark Hasty
Mark Hasty brings 29 years of progressive
management and technical experience in
the government and commercial nuclear
industry and nuclear Navy. He planned and
managed all facets of the tank closure
program at the Savannah River Site
including gaining regulatory approval for
emptying four tanks. Prior that assignment,
he spent the previous eight years, planning
and managing all facets of the Hanford Tank Farm, including
operational closure of six tanks, tank farm base operations,
start-up and operation of a demonstration vitrification facility,
and tank farm characterization. He was responsible for the
training and procedures for all of the groups he managed. He
has worked with program owners to streamline requirements to
ensure safe and efficient execution of the mission.
Mark will be presenting an interactive presentation titled
“Leadership and Teamwork”.
From the President
By: CinD Hayes, President
WOW!! What a wonderful way to start the New Year with our
dynamic speaker Randy Dorn. He gave a great presentation,
engaged the audience and added in some humor with a piece
from the “Blues Brothers” with our own folks. It was great. Here
is a comment from a guest that attended:
“Thank you for the opportunity to attend the September MCLDA
meeting as a guest of Lori Tyler-Huntley. I had an excellent
time!
Page 1
I want to commend your chapter for the time and effort that went into making such a quality
leadership event. As someone who has organized many events, I know that even the simplest
plans require professional, dedicated planning and execution. Your General Membership Meeting
showed all of those and made it look effortless.
I enjoyed seeing community leadership in action. MCLDA’s training commitment was obvious in
their use of fun, trending and professional principles and techniques of leadership, training,
presenting, and meeting planning.
From your dynamic and inspirational speaker, Randy Dorn, the Washington State Superintendent
of Public Instruction to the excellent dinner, it was a great evening. Who knew that Randy and
Emmitt and the rest of the crew could dance so well? From the professional certifications, to the
hats, to the tri-tip, to the raffles, and to the posters it was clear. You are invested in yourselves,
your careers, your companies, your co-workers and your community.
Thanks to Lori and to all of you for all you do.” Nancy J. Rogers
We are moving right along with our chapter goals and we will be presenting those at our monthly
meetings. We have gotten our FY 14-15 budget approved by the Board of Directors and are
moving forward with our new marketing brochure. We will also be unveiling the new NMA logo. I
think we should follow suit and do a MCLDA logo contest. What do you think?
I hope that you encourage family, friends and co-workers to come and check us out. We have
some great things planned this year.
Please feel free to contact any officer or board member with ideas and suggestions to make your
organization a more useful and enjoyable experience.
SEE YOU AT OUR NEXT GENERAL MEETING OCTOBER 8th. This meeting will be held at
Stone Ridge and Lana will be doing new member orientation prior to the meeting.
September Members of the Month
Kay Gonzales and Jamie Perez-Carter were recognized at
the MCLDA September meeting for their continued support
to the community, volunteering at the ARC of Tri-Cities
Summer Camp for kids, “Partners N Pals Horse Day”.
Jamie Perez-Carter (left) and Kay
Gonzales (not pictured) were presented
September Member of the Month
awards by MCLDA recognition chair,
Brenda Pangborn (right).
Partners N Pals is a summer camp for kids ages 7-21 with
disabilities in the Tri-Cities. Over 100 children and young
adults shared a day of laughter and happiness riding horses.
It took more than 100 volunteers to make this event a
success. Volunteers assisted the children with carnival
games, petting zoo, distribution of safety gear, spotted
children riding horses and the clean-up. The day began at
7:30 a.m. and ended at 2:00 p.m. when the last bus of
students left the Richland Riders Club.
Kay Gonzales and Jamie Perez Carter demonstrated
MCLDA spirit of community service in their support to this
cherished annual August event. It is great to see our
members making a difference in the community, even during our MCLDA summer break.
Leading Edge, October 2014
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MCLDA December Membership Meeting
Annual Christmas Program
By Jamie Perez-Carter, Assistant to Vice President, Programs & Operations
Christmas will be here in 95 days! Which means it is time for us to start planning our annual
Christmas program.
Christmas is a wonderful time of year to reflect on the year just completed and to exchange gifts
with those we love and with others less fortunate than us. Our December monthly meeting will
include the usual fun activities, charity auction, live music, great dinner and sharing good times
with our fellow members and guests. Volunteers are a big part of planning for the annual
Christmas program. It’s your opportunity to contribute to the overall program for the
evening. Please join me in planning the annual Christmas program. Your help is sincerely
appreciated. Thank you.
Professional Development Resources Wanted!
By Mary Davenport, Professional Development VP
Do you have PD resources (books, DVD’s, CD’s, or other media) that you would like to share with
others? Consider donating those items to MCLDA’s PD Resource Library. We will be holding a
Professional Development Resource Drive at our September and October MCLDA General
Membership Meetings.
Please consider donating a book, periodical, audio, or video that you are not utilizing to our PD
library. Your donation will help clean off your bookcase while providing a valuable resource to
your fellow members; a real win-win situation! If you are not able to attend a general membership
meeting please contact me at mary_c_davenport@rl.gov or 509-551-1186. I will be happy to pick
up any donated materials from you at your convenience.
Bring a Guest Challenge Update
By: Lana Strickling, VP Member Relations
Congratulations to our first winner, Jamie Perez-Carter, who won a $25 gift card for bringing a
guest to the September meeting! This could be you next month if you have a peer, co-worker or
friend who would like to visit the MCLDA before deciding to join. Bring a guest to the October
general membership meeting and you too could have a shot at winning a $25 gift card.
As a reminder, regular Members who bring a guest to any of our general meetings (excluding
December) will be entered to win a $25 gift card (one entry per guest)! Increase your chances of
winning by bringing multiple guests! Drawings will be held at each meeting.
If your guest decides to join the MCLDA, your name will be entered for an end-of-the year drawing
for a $100 gift card. Why join? Well here at least 10 reasons why your guest should!
http://nma1.org/Downloads/marketing/top_ten_reasons_to_join.pdf
So what are you waiting for??? Get out there and start inviting!
Leading Edge, October 2014
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Leadership Quote
By: Karen McGinnis, Director of HAMMER/Hanford Training with Mission Support Alliance
Stay positive and when you get down, quickly pick yourself up. A positive work environment will
keep strong mission driven employees and attract strong creative employees for new positions.
The best way to stay positive is buddy-up and keep learning and growing. Also, find inspiring
leaders. Do your best to set a progressive culture that is mission driven. I find time and time
again that most of the staff at all levels want to make a difference and want to contribute to a
bigger cause. At HAMMER I have had the pleasure of working with great leaders – Sam
Volpentest, who was community driven, including Hanford Union Presidents that are totally
focused on their members’ safety and health; and Site Management like Dave Brockman and
Keith Klein, who were pro-active in new programs and cared deeply about the workforce. What I
would say is look to leaders and keep growing personally and professionally; never think you’ve
got it made and know it all.
Pictures of Interest from September Meeting
Sean Eiholzer, Brenda Pangborn, Roger Hisaw, Barb Hisaw, Mary
Davenport received Certificates for completing Foundations of
Management Program.
Steve Clark and Roger Hisaw enjoy some
social time before the meeting.
September’s featured speaker, Washington Superintendent of Schools, Randy Dorn with
Dan Hansen,Emmitt Jackson, and Tim Staton.
Leading Edge, October 2014
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Jamie Perez-Carter with her guest, her sister,
Linda Perez-Aguilar.
September featured speaker with our 2014-2015
officers from left, back row, Emmitt Jackson, CinD
Hayes, Randy Dorn, Superintendent of Washington
Schools, Ed Schwier, Lana Strickling, and Lynn
Chandler; front row Rhonda Nissen Mary Davenport,
Brenda Pangborn and Lori Tyler-Huntley.
Lori Tyler with her guest Nancy Rogers
Leading Edge, October 2014
Mike Rodriquez with his wife, Jan Pennock
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The “Money Ladies” Mary Davenport and Rhonda Nissen.
Bob Parazin
As always a great meeting, lots of interaction with
our peers, good food and information sharing.
CinD Hayes and husband Mike Hall.
Speak Through Your Body Language
To Command a Room you need to give the instant impression of being at the top of the heap.
Body language can do that – but only with the right physical vocabulary. When we nod, smile too
easily and keep our hands in our laps, as women have been socialized to do, we convey
deference, not dominance. Worried that projecting yourself assertively will earn you a bad rap?
Interestingly, power expressed through body language tends not to carry the same negative
Leading Edge, October 2014
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implications for women as power expressed more directly. “Backlash against assertive women is
more likely and more extreme when the assertive behavior is verbal” say Larissa Tiedens,
professor of organizational behavior at Stanford Graduate School of Business.
TAKE UP SPACE
“Expanding body posture is the most reliable way to convey dominance. When sitting, don’t cross
your legs, don’t press your legs together, don’t keep your hands in your lap.” Instead, plant your
feet on the floor and your arms on the table. (If your legs will be visible, wear pants or a longenough skirt.)
MARK YOUR TERRITORY
If you’re not dressed to sprawl, expand above the waist: Lean forward in your chair and put paper
and a cup of coffee in front of you, says Dee Soder, founder of the CEO Perspective Group, an
executive advisory firm. This is also good if you’re short.
LOOK BIGGER STANDING
To occupy maximum space, keep your hands on your hips or your arms outstretched; stand with
one foot forward (the way models pose). No arm crossing, shoulder slumping or spine curling.
STOP BEING SUCH AN ACTIVE LISTENER
Women often reassure others through their body language. Don’t. Hold your head straight, not
tilted to one side, and refrain from smiling frequently or nodding your assent to every comment.
EMBRACE THE BIG GESTURE
The larger the room, the bigger your gestures should be. Select a few places in a speech to
underscore a point. A clenched fist, for example, can convey determination and conviction. Or use
a prompting move; if you want listeners to applaud, start clapping yourself.
DITCH THE PROPS
Lecterns prevent people from connecting with you. Walk the stage, stopping periodically to
emphasize your argument/point.
GRAB YOUR GROUP’S EYEBALLS
If you’re having trouble getting people’s attention at a meeting, start talking and get up for coffee.
Or tap your pen. All eyes will be drawn to you.
STOP SCANNING THE ROOM
You’ll look insecure. If the group is small, make eye contact with each person for three seconds.
With a larger audience, divide the room into quadrants and make eye contact with someone
toward the front, back, left and right.
REHEARSE
Work on your pacing, pitch and inflection by reading a newspaper article on video. Play it back
and analyze your performance.
Leading Edge, October 2014
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TURN YOUR SHOULDERS WITH YOUR HEAD
Adjust your upper body to face the person you’re addressing. Turning your head is less powerful.
TIP
PREPARE, PREPARE, PREPARE
It’s important when your speaking that you know what your job is in that room. What is your goal?
Is it to express the importance of the occasion: Aare you there primarily to honor an awardee? It’s
surprising how often speakers don’t think about their jobs, and that can lead to speeches that are
way too long.
More to follow next month … “Start with a Great Story”
Written by CinD Hayes, MCLDA President
Original article by Jennifer Braunschweiger & Laura Sinberg, MORE/MARCH 2014
Leading Edge, October 2014
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Leading Edge, October 2014
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New Certified Manager Class Gets Underway!
By Mary Davenport, VP Professional Development
A class of 4 candidates was accepted into the Certified Manager (CM) program and began their
months’ long journey toward the goal of becoming Certified Managers. Brenda Pangborn, Barb
Hisaw, Rodger Hisaw, and Tony Miskho gathered for their first session on Thursday, August 21,
2014 to begin what will be a long process and result in their being awarded the Certified Manager
designation from the Institute of Certified Professional Managers, James Madison University.
Each of our students has a special reason for wanting to earn their CM:
Brenda Pangborn, a Radiological Control Manager for the Department of Energy has a passion
for leadership and management and believes it’s great to accomplish wonderful goals through
teamwork. In Brenda’s words... “The skills taught in the CM classes and experienced through
doing it in life, result in success as a leader and manager. I took the CM course in 2002, but never
took the exam. I am pursuing the CM, because I want to complete what I had started more than
10 years ago. Since then, I have grown more in knowledge of leadership and management
principles through both NMA and in Toastmasters, where I was in a district leadership role for 9
years, including being District 9 Governor in 2008-2009. District 9 includes more than 60
toastmasters clubs in Eastern Washington, Northern Idaho and Northeastern Oregon, with about
1000 members. I am looking forward to the next few years in the leadership team of MCLDA.
Completing my exams is walking the talk concerning promotion of the benefits of certification.”
Tony Miskho is employed as a technical specialist/air permitting lead for Washington River
Protection Solutions at the Hanford Site in Richland. Tony has a B.S. in Chemical Engineering
from the University of Washington, and has worked at Hanford for 25 years. “My employment
history has been primarily as an Environmental Professional. I decided to apply for admission to
the CM program to help me move into management.”
Rodger Hisaw is employed by Bechtel National and is responsible for the day to day operations of
the IS&T Service Center. He has an AAS in Computer Science Networking from Columbia Basin
College. Rodger tells us… “I successfully ran the Tri City Titans Junior A Hockey Club as the
owner and General Manager for ten years. I decided to apply to the Certified Manager program to
improve my leadership skills.”
Barb Hisaw, MCLDA’s immediate Past President and longtime motorcycle enthusiast tells us...
“My current position is with CH2M HILL Plateau Remediation Company as a Lead Technical
Writer/Editor supporting the Procedures’ organization. I decided to apply for admission to the CM
program to take advantage of an excellent opportunity to advance my education in the area of
Leadership/Management while adding a nationally recognized certification to my resume. I was a
bit apprehensive about my eligibility for the CM program since I do not have a college degree.
Fortunately, I have taken enough college courses with a leadership connotation to qualify. I’m
looking forward to participating in the group discussions to reinforce my understanding of the
subject matter as we prepare to take the CM exams.”
Leading Edge, October 2014
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Each of our students had their own reason for gaining their CM certification, my reason was to
improve my leadership skills and advance my career. During the 8 years since earning my CM I
feel that my leadership and management skills have improved significantly and my career options
have improved as well.
Are you ready to take the next step like Brenda, Tony, Rodger, & Barb, to move your career and
your management skills to the next level? A new class will be forming soon. Don’t miss out!
Contact Mary Davenport at r2mdavenport@charter.net or call 509-551-1186 for further
information or to enroll in the next class scheduled to begin in mid-October.
Educational Opportunities!
Watch for information on upcoming webinars and educational workshops in the weekly newsflash
and future issues of the Leading Edge.
Leadership is the art of getting someone else to do
something you want done because he wants to do it.
Author: Dwight Eisenhower
We Love Our Supporters – Thank You!
Leading Edge, October 2014
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Leading Edge, October 2014
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2014
SUN
MON
TUES
WED
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THURS
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FRI
SAT
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General Membership
Meeting
Country Gentleman
Event Center
5960 Burden Blvd,
Pasco
5:30 pm
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25
Board Meeting
Shilo Inn Board
Room
5:30 – 6:30
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Leading Edge, October 2014
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NMA Statement of Principles
NMA is dedicated to managerial excellence, personal and professional growth, and leadership
development. The following principles identify NMA’s core beliefs and provide the basis for the
Association’s Mission Statement.
1. We believe in the highest standards of personal and organizational integrity and respect for the
individual.
2. We believe in lifelong learning, continuous improvement, and the development of a workforce
capable of sustaining a competitive posture in the global economy.
3. We believe management is a creative, dynamic, and essential process enabling people to achieve
personal and organizational objectives.
4. We believe that managerial responsibility is shared among all individuals at all levels of the
organization and that leadership is critical to management success.
5. We believe that individuals and organizations have a community and civic responsibility.
NMA Code of Ethics
1. I will recognize that all individuals inherently desire to practice their occupations to the best of
their ability.
2. I will assume that all individuals want to do their best.
3. I will maintain a broad and balanced outlook and will recognize value in the ideas and opinions
of others.
4. I will be guided in all my activities by truth, accuracy, fair dealing and good taste.
5. I will keep informed on the latest developments in techniques, equipment, and processes.
6. I will recommend or initiate methods to increase productivity and efficiency.
7. I will support efforts to strengthen the management profession through training and education.
8. I will help my associates reach personal and professional fulfillment.
9. I will earn and carefully guard my reputation for good moral character and good citizenship.
10. I will promote the principles of our Free Enterprise System to others, by highlighting its
accomplishments and displaying confidence in its future.
11. I will recognize that leadership is a call to service
NMA Vision Statement
NMA is the recognized worldwide partnership of people and businesses inspiring outstanding leadership,
and cultivating highly productive workplaces.
MCLDA Vision Statement
The MCLDA will inspire and influence the Mid-Columbia community by serving, mentoring
and equipping its leaders.
NMA Mission Statement
NMA offers leadership development products and creates opportunities that maximize the potential
of our members, sponsoring organizations, and communities.
Leading Edge, October 2014
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2014-2015 Leadership Development
Organization Phone and Email List
2013-2014 Officers
President:
CinD Hayes 373-1960
Cindy_D_CinD_Hayes@rl.gov
Cind.h2home1@gmail.com
Exec. Vice President:
Brenda Pangborn 372-3841
brenda.pangborn@rl.doe.gov
Communications VP:
Lori Tyler-Huntley 372-1338
Lori_J_Tyler@rl.gov
Community Service VP:
Edward Schwier, CM, 521-4112
Member Relations, VP:
Lana Strickling 376-3583
Lana_R_Strickling@rl.gov
Professional Development VP:
Mary Davenport, 376-7305
mary_c_davenport@rl.gov
Programs & Operations VP:
Emmitt Jackson, 376-4848
Secretary:
Lynn Chandler, 308-2164
Lynn.C@c21-tc.com
Treasurer:
Rhonda Nissen, 373-4547
Board of Directors
Board Chair:
Tim Staton (2013-2015)
Board Members
Rodger Hisaw, Vice Chair (2013-2015)
Carol Wharton (2013-2015)
Tim Staton (2013-2015)
Kay Gonzales (2014-2016)
Brett Barnes (2014-2016)
Roberta Barcot (2014-2016)
Barb Hisaw (2014-2015)
Immediate Past President
National Officers, Executive
Advisors and Council
2014 National Secretary
Lisa Hart, 376-3484
2011 Past National Chairman of the Board:
Bill Kitchen, CM, 628-3428
2002 Past National Chairman of the Board
Don Hart, 539-9892
Columbia Basin Area Council (CBAC):
Edward Schwier, CM, 372-0176
CinD Hayes, 373-1960
Lisa Hart, 376-3484, CBAC Chair
Executive Advisors:
Moses Jaraysi, 372-9242
CHPRC VP, Environmental Program and
Strategic Planning
Mark Hasty, 373-2873
Director of CHPRC Training & Procedures
Directors and
Support Staff
Awards Report Director:
Mary Davenport, 376-7305
r2mdavenport@charter.net
Certified Manager Program:
Mary Davenport, 376-7305
mary_c_davenport@rl.gov
Leading Edge Editor:
Ginger Petaschnick
gingerleepet@hotmail.com
Web Master:
Jennifer Colborn, 376-1313
Jennifer_M_Colborn@rl.gov
Photographer:
Lori Tyler-Huntley
Operations Director:
Jamie Perez-Carter 376-1693
Jamie_Perez-Carter@rl.gov
Moving and/or Changing Employers?
If you have moved to a new position and/or a new contractor (or selected another career
path), changed email providers, or moved locally our mailing list and information for you
might be out of date. Automatic payroll deduction for dues is still available for most site
contractors but if you move between Hanford Contractors your payroll deduction must be
reestablished to continue this benefit. If you want to update your payroll deduction request
please complete the payroll deduction form on the www.mclda.org and forward to Lana
Strickling.
Please email to Lana Strickling, Lana_R_Strickling@rl.gov, for other changes in membership
information.
Leading Edge, October 2014
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