1. business and industrial

Megafest team
CEO
Tafadzwa Matsika
chief editor
Mercy Matsika
DESIGN & LAYOUT
Udwin Moyo
udwinmoyo@gmail.com
Editorial team
Linda Mnkandla
Sibusisiwe Danisa
Kellie Muteerwa
PHOTOGRAPHY
Innovation Photo Studio
[ +263 712 738 175
+263 777 955 597 ]
Megafest HOLDINGS
Office 501, 5th Floor lapf house
Between 8th Ave & Jason Moyo St
Bulawayo, Zimbabwe
marketing & advertising
tel: +263 9 886656 - 8
cEll: +263 771 901 386
+263 715 167 178
+263 772 177 081
Email: megafestmarketing@gmail.com
sales@megafestholdings.co.zw
mmatsika@megafestholdings.co.zw
www.megafestholdings.co.zw
published By
megafest Holdings
www.megafestholdings.co.zw
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Copyright Megafest
Magazine (Pvt) Ltd
All information is supplied without liability.
Although the publisher has taken all precautions to ensure that the information is correct at the time of publication, the publisher
and the agents do not accept any liability,
direct or in direct, for material contained in
this publication. No part of this publication
may be reproduced in any form or by any
means without prior written permission of
the copyright owners.
For all your info & enquiries
Write/Email to the
Editor, Megafest Magazine megafestmagazine@gmail.com
You can also view this Magazine on our Website.
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UPDATED
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2014 Tourism Magazine| page 3
the editor’s notes
Mercy Matsika
W
e are glad you've chosen to be part
of the history making by attending
the first Tourism awards to have been
staged by Megafest Business Awards,
our endeavour is to recognise and reward Excellence in Tourism business. We all along have believed that If you can believe it, you can achieve it!
Megafest Business Awards have given the business
players confidence, that they are doing the right
things, and we are encouraged by the number of
women that continue to raise the bar of excellence.
There are no limitations to the imagination and
where one can go in life. We take pride in having
given people hope for a better tomorrow …transforming lives through awards.
During our years of running awards, we have encountered numerous individuals who have simply
given up on life. However, after going through the
Megafest Magazine and seeing what others are
striving and achieving, they are recharged with a
desire to succeed. We do more than print a magazine, we impart vision and, create hope.
Furthermore, we would like to thank many companies, organizations and individuals that have
sponsored clients to participate in our life-changing
awards and all trainings we offer. To each of you we
would like to say, thank you! Your generous contributions have helped to change the life of many
women and men that were suffering from low
self-esteem, fear of failure, lack of education, lack of
basic life skills, and many other issues.
Megafest is dedicated to imparting knowledge that
gives hope for a better tomorrow, and to serve as
a change agent to help improve the lives of our
participants and their families.
Again, welcome to the Grand Megafest Tourism
Business Awards. Thank you for taking the time to
participate with us and we wish you a memorable
night. To our current supporters, we treasure and
appreciate you. For those of you considering partnering with us, we welcome your assistance for this
worthy cause.
Thank you in advance for your continued support
and partnership!
2014 Tourism Magazine| page 4
www.megafestholdings.co.zw
Our Vision
Our Mission
Our vision is to foster entrepreneurial growth by helping people with
entrepreneurial potential, like you,
to realize their dreams.
Our mission is to assist you in exploring opportunities, launching
new ventures, or growing your existing business by providing productive business trainings, business
solutions and recognising good
business acumen and providing you
with recommendations.
Our values serve as a compass for our
actions and describe how we behave in
the world.
consulting services and products which
we provide remain relevant to the
needs of our clients; we have to be creative and innovative as individuals and
as an organization. We invest resources
in undertaking research in order to
ensure that we understand the environment we operate in so that we can provide solutions that can be implemented
with ease to produce desired results.
committed to making a positive impact
on individuals, teams as well as organizations. We are passionate about
the products which we offer and the
clients who choose to use our offerings.
Commitment and passion stimulate us
to deliver on our promises in an exceptional way all the time. We delight in
delighting our clients.
3. Creativity & Innovation
4. Commitment & Passion
Our Values
1. Our Winning Culture
Our Winning Culture defines the
attitudes and behaviors that will be required of us to make our Vision a reality.
2. Live Our Values
We believe that in order to ensure that
2014 Tourism Magazine| page 6
As a Training & Coaching firm, we are
5. Learning and Development
Our core business is to facilitate the
www.megafestholdings.co.zw
transformation of individuals, teams
and organizations. In order to achieve
this, we strive to keep abreast of current
developments in areas that are directly
related to our core business. Learning
and development are encouraged and
supported at individual and organizational level.
6. Teamwork & Collaboration
We partner with our clients and work as
a team as we collaborate to co-create
and provide solutions that meet and/
or exceed their unique expectations
and needs. We focus on transforming all
our transactions into relationships. We
remain with our clients beyond implementation – we do not abandon them
soon after delivery of the solution.
7. Openness & Integrity
Respect for the individual is central in
the life of Megafest Business Coaching
Business Coaching as we interact with
each other and with our customers and
clients. We uphold openness and integrity in everything that we do.
8. Social Responsibility
We believe that in order for us to
enjoy sustainable mutually beneficial
co-existence with society within our
environment we have a non-transferrable responsibility to contribute to our
society and the environment.
Who are we?
concepts, Management training, seminar & workshops facilitators, marketing
plans designs, marketing strategies formulations, Executive Image builders and
Events Concepts designers. Megafest
has carved a niche for itself as the market leader in the industry.
I
ncorporated in 2008, Megafest Holdings Is a Proudly Zimbabwean Business Strategy Communication company, founded on the principles of
dedication to quality and innovation
which has proved fit for purpose as
we specialize in the delivery of marketing communication Strategy solutions. Ranging from Business Façade
i.e. (image presentations), branding
To deliver executive service, Megafest
Holdings has not only invested in the
technical capacity required to do so, but
also continuously seeks to excel in its
other areas of operation, particularly in
marketing & management. This is very
deliberate because we believe that a superior technical platform alone cannot
deliver in isolation. Superior product
development coming from a complete
understanding of our customers’ requirements is an absolute fundamental
required for sustainable success in our
industry.
on the 8th of April 2008 to this day, the
company continues to make similar
strides. Today, Megafest is structuring
the first wholly African owned marketing network based business network
in Africa. While other consultants only
have sections of their networks being
professional or career based, Megafest is
set to deliver another first. The result- a
total consultant service that fully offers
a Holistic technical platform for our customers.
To this end, Megafest Holding’s legacy
is clear. Dating from the first seminar
held at The Bulawayo Rainbow Hotel
To realise our vision, the company has
deliberately gone on an internationalisation strategy. Dubbed the “Cape
to Cairo” vision, the company is on the
verge of identifying a series of partners
in South Africa, Botswana, Angola and
Zambia and is actively working through
various bodies to seek these partnerships to empower the African community and generate value for Megafest
through building and deploying marketing and business communication
strategies.
developed in prominent Zimbabwean industries. Our eclectic coverage
provides insight into trends that drive
market share and revenue growth, in
turn facilitating the rejuvenation of
Zimbabwean industry. We highlight
the essential collaboration between
industries and suppliers, corporations
and consultants, and stimulate the
next generation of forward-thinkers in
Zimbabwean business.
Megafest’s in-depth editorial features
explore leaders from all walks of life and
companies of all sizes that emulate the
classic idea of the Zimbabwean dream.
Megafest chronicles their historic business philosophies as well as upcoming
initiatives that have contributed to their
success and allowed them to reshape
their market. Some of these leaders
come from impressive academic pedigrees and have years of experience under their belts; others are rags-to-riches
start ups that dared to Chase a dream.
The Magazine
M
egafest magazine is committed
to highlighting the best business
practices for Zimbabwean industry
leaders and organizations. A media
advocate for both established and cutting-edge Zimbabwean entrepreneurs,
Megafest networks those business
leaders with potential clients and shares
their business advice with fellow executives.
The mission of Megafest is to reveal
the continuing innovations being
2014 Tourism Magazine| page 7
www.megafestholdings.co.zw
What they all share are tried-and-true
business strategies that thrive in times
of both stagnation and prosperity.
the
readers
Megafest magazine uses a unique, controlled business-to-business circulation
to reach a wide and powerful audience
with a focus on the largest Zimbabwean
& Regional markets. The magazine is
carefully distributed to high-readership
areas in conjunction with typical business subscriptions and membership
organizations.
Megafest has become an essential
networking tool that unites executives
with potential clients, industry peers,
and venture capitalists looking for the
next break-through in Zimbabwean
business.
Megafest’s articles communicate each
firm’s unique ability to fill a void in their
2014 Tourism Magazine| page 8
marketplace. Through our growing
number of relationships with organizations and business leaders, Megafest
has created an influential dialogue on
today’s business climate.
WHY SHOULD
YOUR FIRM BE IN
THE MEGAFEST
MAGAZINE?
Secure your name alongside the best
in Zimbabwean business. Supplement
your company literature with Megafest
when meeting with clients face to face.
Commemorate a major anniversary,
change in leadership, or other milestone. Share your success stories and
business philosophy with industry
peers. Reach our business-to-business
readership to develop new client and
supplier relationships.
Showcase your company’s significant
role in a particular field to the entire
Megafest audience. Being featured in
the Megafest magazine is a unique
opportunity to highlight your supplier partnerships. The focus will be on
your commitment to work together
for the mutual benefit of both companies, sharing the risks and rewards of
your labours. These strategic alliances
require a clear understanding of expectations,open communication, mutual
trust, and a common direction for the
future.
Your Megafest feature will stress the
value added by management of your
supply chain across organizational
boundaries to meet the needs of your
clients. The integration of people and
technological resources are critical to
successful supply-chain integration.
Megafest allows not only your company
but also your partners to reach a targeted market.
www.megafestholdings.co.zw
The Megafest Business Awards is Bulawayo’s pre-
mier recognition platform for businesses of all sizes,
from all sectors - public or private. The benefits of
being part of the Megafest Business Awards extend far
beyond picking up one of the prestigious trophies in
November. Here are five reasons why your organisation
should take part in the Megafest Business Awards >>>>
1. Raise your profile
2. Prove your excellence
3. Acknowledge your team's efforts
4. Impress partners, clients and investors
5. Join a network of exceptional organisations
Our Services
1. BUSINESS
CONSULTANCY
3. STRATEGY
REVIEW
2. STRATEGY FORMULATION &
EXECUTION
SUPPORT
4. TEAM BUILDING
Consultancy involves obtaining
in-depth understanding of a client
organisation’s requirements and then
identifying or designing appropriate
solutions and finally supporting the
client to implement the solution.
In addition to facilitating strategic
planning sessions, Megafest Business
Coaching also provides strategy implementation (execution) support to client
organisations. The execution support
entails performance tracking to ensure
that set goals are accomplished.
2014 Tourism Magazine| page 10
Having realised that most organisational strategies die a premature death
due to lack of follow-through, Megafest
Business Coaching designed this service
to assist organisations to regularly
review their departmental and organisational progress in pursuit of their
strategic goals.
Megafest Business Coaching is a leader
in the facilitation of team building
workshops focused on developing high
performance teams. Guided by the Appreciative Inquiry framework, Megafest
Business Coaching provides a unique
and highly effective approach to team
building.
5. CUSTOMER SER-
VICE TRAINING
Megafest Business Coaching provides a
complete range of training workshops
for producing legendary customer
service. The workshops offered cover all
levels of an organisation’s hierarchy. The
training provided focuses in delivering
quality customer service at the lowest level, managing quality customer
service for middle management and
leading quality customer service for the
executive level.
6. LEADERSHIP
Having been exposed to leadership
programs through regional and international programs run by the WK Kellogg Foundation as well as the British
Council, Megafest Business Coaching
provides cutting edge leadership
development programs in a uniquely
engaging manner that facilitates maximum participation and assimilation of
concepts by participants.
www.megafestholdings.co.zw
7. MANAGEMENT
ESSENTIALS
This service, provided in the form of a
workshop, is typically delivered either
as a refresher course for experienced
managers or as an introductory/orientation course for new managers. Either
way it provides practical and readily
applied strategies for greatly enhancing
managerial effectiveness.
8. PERFORMANCE
MANAGEMENT
With a well-designed and brilliantly
executed performance management
system organisational performance
can improve dramatically. The performance management training service
provided by Megafest Business Coaching provides an easy to follow step by
step process for implementing a new
performance management system or
revamping an existing one.
9. EVENTS & PROJECT MANAGEMENT
Regardless of one’s area of expertise
every manager is required to initiate
and successfully complete projects at
one time or another. This workshop
demystifies project management and
empowers every manager to be a project manager and hence be in a position
to successfully initiate, manage and
complete projects.
10. MOTIVATION
Through sheer talent, immense energy
and infectious enthusiasm, Megafest
Business Coaching is able to conduct
motivational sessions that jump-start
and re-energise participants to re-focus
on their priorities with renewed vigour
and zeal. Motivation, according to
Megafest Business Coaching, is action
rather than just a feel-good emotion.
11. COACHING
As the first company to provide performance coaching to its clients Megafest
Business Coaching has gained significant experience and sharpened its skills
in this area. Through face-to-face regular coaching session clients effectiveness is measurably, and in some cases,
dramatically improved.
12. PERSONAL
EFFECTIVENESS
Every organisations is made up of
individuals. Organisational results ultimately are nothing more than the sum
total of the individuals effectiveness
of all the individuals that make up the
organisations. In recognition of this fact
Megafest Business Coaching provides
personal effectiveness workshop that
are aimed at empowering individuals to
enhance their personal effectiveness to
achieve greater success in their different roles in life.
13. KEY NOTE
PRESENTATIONS
Megafest Business Coaching provides
engaging and talented presenters for
keynote presentations according to
clients requests tailored to suit different
occasions. Generally the guiding philosophy for Megafest Business Coaching’s
keynote presentations is Inspi-tainment
(inspirational presentations that are
also entertaining).
CEO’s Remarks
Dr T. P. Matsika
GET READY TO WORK
IF WE ARE TO FIX THE
ECONOMY
Z
imbabwe needs hands
that will work and brains
to propel it forward. Nations must work- for, as
long as the earth remains, seed
time and harvest time shall not
cease that is God’s principle.
The widely celebrated UNWTO came
and went, and Zimbabwe continues to
groan under pangs of a decade-andhalf long industrial haemorrhaging that
has seen the economy teetering on the
brink. The economy continues to choke
under the weight of a crippling liquidity
crunch among other financial hurdles.
However, for the umpteenth time, we
heard the old tired rhetoric of economic
boom and restoration from prosperity
movements across the country. Zimbabwe has (according to independent
economists) a staggering unemployment rate of 85%. Naturally, this has
seen thousands of graduates bending
themselves into selling mobile phones,
airtime and undertaking demeaning
ventures in order to make a living.
The economic penury has created a
fertile ground for the manipulation
of vulnerable minds of the desperate.
Employment has remained elusive and
it is heartrending to see degree-holders
standing behind vegetable stalls. Education was never meant to be an end
in itself but sadly, this is the situation
gripping the land between Zambezi
2014 Tourism Magazine| page 12
and Limpopo. Of the 13 000 000 people,
only 1900 000 are formally employed.
Zimbabwean exports, which should
breathe life into an economy, are far
outweighed by the things we import.
No country ever thrived when it has to
import more than it exports. Our Gross
Domestic Product (GDP) remains very
low as compared to other GDPs in the
region. Our beleaguered government
continues to decry depressed revenue
collection for the underpayment of the
civil service.
The liquidity crunch continues to
ground the industry and our roads,
which should critically enable the
economy, everything is in an indescribably appalling state; popular comedian
Kapfupi had to act in one scene fishing
from a pothole, reflecting on this sad
reality. Marriages continue to crumble
as husbands troop to foreign lands in
search of better fortunes. Downsizing,
retrenching and unpaid leave have
become common in most organisations
as they battle for survival.
Now, it is a psychologically established
fact that when the human mind is
plagued by a tortuous and unrelenting catastrophe for a long time, it
can readily lose its rational powers of
thought. Most people who live in the
rubble have been branded as ‘mad’, yet
they may simply be the hapless victims
of loneliness, distress, and poverty.
Distress can adversely affect the mind.
Now, could it be that lack and social
trauma over the years have affected
our capacity of thought that we readily
believe anything that promises to end
our woes?
This is exactly the question, or rather
puzzle that began playing a fandango in my mind after listening to the
early Christmas religious messages and
juxtaposing with the real situation on
the ground. It seems we have become
a people plagued by economic stagnation and social distress to the end that
we have lost the power of objective
foresight. We easily yield to anything
that promises hope. How can people so
readily embrace claims that the overa-decade long economic meltdown
would end overnight because God has
“judged” against it? How can multitudes
believe that the over-80% unemployment rate can simply be “judged” and
vanish overnight?
How can we honestly be made to believe, every year, that we will experience
miraculous boom when reality continues to stare us in the face? Zimbabwe
needs hands that will work and brains
that will propel it forward – that is God’s
principle. Nations must work, as long as
earth remains, seed time and harvest
time shall not cease. Wealth without
work has never been God’s principle.
It would appear that we have lost our
objectivity as a people. In any case,
www.megafestholdings.co.zw
did God ever say the ills of the present
world will end in the hear-and-now?
Did God Almighty ever hint that judgment of whatever form starts on this
earth?
In contrast, Zimbabweans continue
to receive promises of wealth, prosperity and economic boom each year
but the reality on the ground tells a
sobering story. Minister of Finance
Patrick Chinamasa couldn’t have said
it better when he denounced quickfix approaches for a shift in economic
fortunes. “Things cannot happen until
you put brick after brick…” he said. Zimbabwe needs hands that will work and
practical ideas to surge forward.
My dear friends, the sooner we wake up
to this reality the better for us as a people. These feel-good promises while we
sit clad in suits and outfits will not fix
the economy. Indeed, we need to come
back to the physical world and get real
about our national and foreign policies.
We need to act on graft, attract investment and improve fiscal policies. We
need re-engagement with the international donor community and revival of
industry.
“As long as earth remains, seedtime and
harvest… shall not cease” (Gen 8:22).
NATIONS
MUST WORK
FOR, AS LONG
AS THE EARTH
REMAINS,
SEED TIME
AND
HARVEST
SHALL NOT
CEASE THAT IS
GOD’S
PRINCIPLE.
2014 Tourism Magazine| page 13
www.megafestholdings.co.zw
Welcome to Pote Hill Hotel
HOSPITALITY ON THE HILL
P
ote hill Hotel is an ideal business
hotel. It is a walking distance
from the CBD and also within
easy reach of shops, hospitals
and recreational facilities. The hotel is
ideally located to meet the demands
of both business and leisure travelers.
The rooms are lavishly furnished with
reclining couches and are connected
to DSTV, Wifi internet and internal
telephone extensions. The rooms are
complemented by a world class conference facility with a capacity of up to 350
delegates and a boardroom which has a
capacity of up to 35 delegates.
You just have to be in Zvishavane
in-order to experience the inviting and
opulent services that characterizes the
hotel. Our staff have exceptional experience within the hospitality industry and
2014 Tourism Magazine| page 14
the hotel places meticulous attention
to customer care, hygiene and quality
service.
Pote hill hotel boasts of its tastefully
decorated rooms. We recently completed the first phase of our expansion program which comprises of 12 additional
state of the art rooms bringing the total
to 50 rooms. Our rooms are ethnic furnished with a fusion of western styles
making the hotel exceptionally unique.
Within the first year of inception the
hotel was nominated for a top hospitality award in the Midlands Region and
in 2013 the hotel retained the same
accolade from Zimbabwe National
Chamber of Commerce making it the
top branded hospitality organization in
the Midlands Province. The hotel runs
a vibrant restaurant and bar which are
under thatch. The famous traditional
meals themed Khumbula ekhaya, are a
special treat for every weekend while
a variety of western and Asian cuisines
are a daily treat. The hotel bar serves an
assortment of local and imported beverages and a variety of cocktails. These
drinks can be enjoyed in the bar or in
our garden terraces.
We do cater for outdoor weddings, pool
side parties and anniversaries. The hotel
is the ideal place for those family gatherings and these functions can either be
indoors or outdoors according to your
choice. We also do outside catering.
The hotel has come up with weekend
special rates whereby our guests experience our inviting and opulent service
at 50% off the normal rates. Our shuttle
bus is always ready for our guests convenience into and around town.
www.megafestholdings.co.zw
When Things Go Wrong:
Act Quickly!
Act quickly
Act now!
O
nce I knew a man, who had a
very successful supermarket,
in a flourishing area. One day,
he came to me, and told me
that he had heard that a large company,
which employed a lot of people, in the
area was due to shut down.
After assessing the situation with him,
for a few hours, I suggested he sell the
business, or simply close down. I urged
him to act quickly, whilst he still had
options. He responded emotionally, and
angrily. He even accused me of jealousy!
A year later, I passed by his shop; it was
a sad, sad sight. The bustling activity,
had gone, and the shelves were empty.
It was exactly what I had told him would
happen.
Eventually, the creditors, moved in. His
shop was sold, his home, his car. He suffered from all manner of ailments, and
was often in hospital, with High Blood
Pressure....all totally unnecessary.
If you are running a business, or even a
social enterprise; sometimes things can
go wrong....Very wrong!
Years ago, I realised that even with the
best idea in the world... Things can go
2014 Tourism Magazine| page 16
wrong.... Very wrong!
Take charge. Show responsibility.
So what are you going to do,
now?
2
And you know what, more often than
not, it is not your fault:
- Maybe it is the work of an "enemy"...
- Maybe its government policy, in your
country;
- Maybe someone you trusted, let you
down;
- Maybe it did not rain!
- Maybe.. Maybe....
There is no point, in just sitting there,
like a deer caught in the lights of an
oncoming car!
Each and every day that you delay to
act, makes the solution much more
difficult and much more costly, and the
consequences more dire.
When things go wrong, there are five
things that you must do:
1
. Accept that things have
gone wrong:
It does not matter whose fault it is.
. Make an unemotional
assessment, with the help of
someone who is independent minded,
and was not involved, in how you got
there. Don't just listen to people who
tell you what you want to hear, or those
who stroke your ego.
3
. Then come up with a
plan, even if it means changing
direction; downsizing; or even shutting
down, what you had started. To do so,
does not mean you have failed. This is
courage.
4
. Act quickly, and boldly. Do
not procrastinate. There are very
few things that correct themselves,
without you doing something.
5
. Do the right thing. Don't
compound the problem by trying
to conceal it. Don't be proud, even to
ask for help, and most importantly to
apologise to those who have been
negatively affected.
www.megafestholdings.co.zw
Corporate Profile
Glen lodge
Executive Summary
The brainchild of a seasoned professional in construction engineering, Mr
Glen Bhulu and a professional teacher,
Mrs Beauty Bhulu, the Managing Director, Glen lodge was incepted in 2009 as
a lodge with a key focus on accommodation services.
Glen lodge has out grown its competitors and has spread its tentacle into
assisting the Government of Zimbabwe
focus on building the image of our
hospitality sector by encouraging other
players especially women to play a
pivotal role in resuscitating the tourism
sector.
About Glen lodge Solutions
The lodge is a (three star) guest house.
It provides excellent services to all the
clients. We have the ability to host more
2014 Tourism Magazine| page 17
than three hundred (300) guests. We
also maintaining a personalised form of
business liaison with all our guests. We
lead the hospitality industry in providing quality accommodation services.
Our quality rooms give our clients an
impressive presence. Glen lodge provides a comfortable environment that
will help you relax, enjoy and feel good.
We have the best solution for your
comfort.
Vision
To be informed by professional personnel in hospitality industry. To take
Zimbabwe’s Tourism Sector to the highest level locally, regionally and internationally. To offer high quality affordable
accommodation services in an efficient
and professional manner and guarantee
all our customers high quality service.
Mission statement
We aim to establish the (King Client Policy) and attain the highest level of client
satisfaction through research, innovation, strategy and implementation.
Our uniqueness
Great work comes from a great team.
Trained and qualified team from all the
schools, colleges and universities of
hospitality institutions and organisations. We customize any occasion to suit
your corporate identity.
Our team is innovative and creative. We
work together to achieve the best for
you. Our Managing Director , Marketing and Sales Executives, Receptionist,
Room Attendants, Chefs, Security
Guards and Grounds man, are always
ready to serve you. We focus on you
and how best to keep you comfortable,
satisfied and happy.
Corporate Profile
Pathfinder
P
athfinder is registered with ZTA.
This means that it is registered
in the tourism directory as an
approved tourist operator and
helps in making the business authentic.
Pathfinder offers free transport and
major discounts to ZTA officials when
they have events such as Miss Tourism
as well as media briefings.
a reputable registered bus company to
present as expenses or for reimbursement.
1.1 Customer Profile
carry people from all likes and religious
backgrounds or denominations, we
have seen an appreciation from Christians who support us as we constantly
make it clear that we are a God fearing
company. Mind you in Zimbabwe majority of people are Christians.
Description of your
potential customer
We are going to cater for a wide range
of customers who travel by road and
use public transport as an option of
travel, as we are offering both full luxury
and semi luxury coaches. The following
are potential customers:
1. Senior Citizens (60 years and above),
this age group does not like driving
long distances and prefer luxury coaches which we offer discounts.
2. Disabled customers whom we in-
tend to cater to travel with our coaches
with discounted rates and also having
our coaches made to cater for them.
3. High income customers whom will
use our VVIP, business classes’ full luxury
coaches as means of travel not only as
an alternative to airplane travel or their
own cars but doing so at a reasonable
fare with equal comfort.
4. Low income earning customers
whom cannot afford full luxury coaches,
or air transport and whom are price
sensitive as they would like to get from
one point to the other at the lowest
affordable fare.
5. Customers staying in the small cities
as we introduce semi luxury coaches to
cater for varies routes around Zimbabwe.
6. Business customer who intends to
travel for business purposes either from
a company or consulting and requires
proof of travel (tickets or receipts) from
2014 Tourism Magazine| page 18
7. Children and teenagers are thrilled
by the idea of travelling on a double
deck coach (not many in the country)
this type of customer is the influencing
and adventurous type of customer.
8. Christian’s believers: although we
Reasons for buying
1. Reasonable pricing (fare) with the
quality of service offered
2. Enjoying the quality of product and
service ( comfort and safety)
3.
Acknowledgment of discounts ( disability, child fares, senior citizen fares)
4. Lack of other modes of transport i.e.
to Victoria Falls (as air is too expensive
and rail is not reliable) so reliability is
also a reason for buying.
5. Reputation and brand
6. Curiosity for first timers to travel with
a double deck coach.
Cash and discounts
1. Senior Citizens
15% off Adult fares – rounded off to the
nearest 5 or 0.
e.g VIP fare of $40, a Senior Citizens
will pay $35. Reservations take note to
indicate on pay-in dockets and on the
ticket under comments.
2. Kids Fares
Kids fares are for children between 3 to
12 years. Kids below 3 years who wish
to take up their own seat will pay kids
fares.
3. Africa Sun Employees
20% discount for all Africa Sun employees – rounded off to the nearest dollar.
Please note: A letter from Africa Sun is
required as proof of being an Africa Sun
employee per every booking. Special
arrangements may be made for frequent travelers. Reservations take note
to indicate on pay-in dockets and the
ticket under comments.
4. Africa Sun Card Holders
20% discount for a Gold Card holder,
25% off for Sapphire card holder and
30% off for a Diamond card holder.
Proof is required, that is a valid card
must be presented and Reservations
take note to indicate on pay-in dockets
and the ticket under comments.
5.Rebooking
A rebooking fee of 25% of the fare to
be charged- rounded off to the nearest
dollar. A separated ticket to be issued to
reflect the rebooking fee where receipt
books are not being used.
6. Refund
Normally we do not refund, however
should there be special circumstances
that require a refund then the supervisor should authorise such a refund.
The refund charge is 50%, however the
supervisor can use his discretion to
charge less. A refund form to be used
and attached to a pay-in docket
7. Disability
15% off – for the disabled. Reservations
team to use their own discretion to
assess the disability that qualifies for a
discount. Reservations take note to indicate on pay-in dockets and the ticket
under comments.
8. Group Bookings
A large group of people booking travelling at the same time under a group
booking can qualify for a discount. Such
bookings to be referred to a supervisor.
www.megafestholdings.co.zw
How To Make Today Count!
Make those memories special, today matters!
A
re you the type of person who
worries a lot about the future?
Do you have sleepless nights
because you worry about what
will happen tomorrow? Do you worry so
much about it that you end up not enjoying today? I am not a happy go lucky
person, I take my responsibilities in
life very seriously. But one thing I have
learned is that I also need to make sure
that every-day counts. We can easily get
carried with the burdens of life and end
up not being able to live TODAY to the
fullest.
Remember that we can never bring
back today and today matters! I am
not saying that we need to forget our
obligations, but rather, just make sure
that we do not forget to enjoy the little
pleasures in life. Here are some tips that
I hope will allow you to enjoy and live
the moment!
1
. Start a hobby – Or, you can
work on what you are passionate
about. Don’t put it off for another day.
If you are able to make your life a bit
happier by doing what you love to do
the most, then by all means, go for it.
We will never be “not busy,” so try to
allot some time for that special activity
that you have been trying to start for
ages, but could not because of time
constraints.
2
. Make a new friend – This is
a great way to open your horizons.
Maybe you have a new office mate or a
new neighbour. Walk up to that person
and introduce yourself. Who knows, he
or she could end up to be your BFF in
the future. You will never know unless
you try, so be the first one to approach.
You will not lose anything by trying.
3
. Do something daring – Try
bungee jumping or exploring nature for example. Ask a friend to go with
you for motivation. The adrenaline will
surely make you feel alive again.
2014 Tourism Magazine| page 20
4
. Volunteer – Dr Mujuru once
told me that it brings her so
much happiness when she helps the
homeless in her area. She says there
is a certain joy that you feel by doing
something that you never expect anything in return from. Now I know that
feeling since I had the chance to join
a group that taught the less fortunate
children arts and crafts one day. She is
absolutely right. Just seeing the smiles
and the joy in the eyes of the kids when
we all finished the project was priceless.
All you need to share is one day, believe
me, it will be worth the time you spend
with people less fortunate than you. It
will also enable you to appreciate what
you have.
pictures or read your journal again. You
will see a side of yourself that you never
thought was there in the beginning.
How precious the memories are and
the people that helped to make those
memories special.
Maybe you have something that you
can add on the list here. We would love
to hear from you.
5
. Start the day positive –
The first thing I do when I wake up
is say a little prayer. I try to make sure
that I clear my mind and start off fresh
each new day. Don’t start the day by
pondering about what is wrong with
everything around you. By starting your
day in a positive way, you will make the
most out of that time no matter what
the day brings. Try it, you won’t regret it,
I promise.
6
. Make the day memorable – Write it down, create a jour-
nal and/or take pictures. Write down
how you felt that day. Then, at some
point in the future, look back at the
www.megafestholdings.co.zw
Local/Regional/International Air tickets, Hotel Accommodation, Private air
charter, Travel Insurance, Airport transfers, Car hire, Conference management,
Inbound and Outbound Tours
1 Kenny Close, Avondale, Harare ,Zimbabwe. +263 4 704855/876; 799792/3
Emergency numbers are +263 772285485/ 731 285 485/ 731 716 3070. +263772
239 230 (Managing Director) and +263 772 283 336(Travel Manager)
enquiries@traverzetravel.co.zw
www.traverzetravel.co.zw
T
raverze Travel is a leading Zimbabwean travel management
company with over 11 years in
the industry, a branch in Lusaka
Zambia and a team of 20 dedicated and
skilled professionals, each of whom is
passionate about the arrangement, administration, planning and finer details
of leisure and corporate travel.
Traverze is not just travel agency limited
to bookings and itineraries but takes
a holistic approach to clients’ corporate and personal travel, with a focus
on cost reduction. With an impressive
portfolio that encompasses non-governmental organizations, multinational
corporations and church ministries,
Traverze Travel delivers fully customized
solutions that allow clients to make
informed travel management decisions.
travel portfolios
Due to long-standing relations in the
travel industry, Traverze Travel is able
to contract hotels, flights and services
at highly competitive rates. This buying
power ensures that Traverze Travel offers excellent value for money to clients.
The business relationships that we have
built over the past 11 years are testimony to our skills in managing our clients’
We have outstanding preferred partner
agreements with major airlines, hotel
groups and car hire companies.
Accreditation
We are a registered company and
an accredited IATA (International Air
Transport Association) Travel Agency, as
well as a registered AZTA (Association of
Zimbabwe Travel Agents) member
We provide assistance when it is needed the most…any time!
Emergency numbers are +263
772285485/ 731 285 485/ 731 716 3070.
+263772 239 230 (Managing Director)
and +263 772 283 336(Travel Manager).
Buying Power
Services Offered
• Airline ticketing – local, regional and
international
Southern Comfort, over the past few
years.
S
outhern Comfort Lodge was
opened by Les and Craig Hunt
in June 1994 – the fulfilment of
a dream and it has been lovingly
run by the family until it was recently
entrusted to the capable hands of Rudi
Gouma and Moira Rainsford who have
built a sound reputation at The Musketeers Lodge, now proudly affiliated with
2014 Tourism Magazine| page 22
• Hotel accommodation - local Regional
and international
• Travel Insurance
• Airport transfers
• Car hire
• Visa assistance
• Conference management
• Tours – inbound and outbound
• Cruises
Southern Comfort embodies the spirit
of the Zimbabwean bush. A thatched
cluster of chalets tucked away in a
secluded vlei within the suburban limits
it belies any sense of city life, boasting
a prolific bird life which is a delight to
visitors and guests alike. Looking across
tranquil lily ponds across a green lawn
into the bush veld, guests are treated
to a typical African sunset as they sit on
the patio and relax after a busy day.
The thatched chalets tastefully appointed in safari style are reminiscent of the
heyday of the hunting camps of the
Social
Responsibility
Traverze Travel is excited to be involved
in several on-going social responsibility
initiatives both hands on and financially. Some of the projects that we are
associated with:
- Tree planting
- Orphans
- Women’s sports
- Various charity organizations
early twentieth century, providing a
cool and comfortable retreat, providing
all the comforts of modern living and including full back up power and satellite
television.
The restaurant and bar provide a
congenial atmosphere where guests
can indulge in an excellent evening
meal served by experienced staff and
prepared to perfection by the Lodge’ s
chefs. This restaurant is also opens to
members of the public who are welcome to also enjoy the ambience of
Southern Comfort.
Camp site, conferences.................. etc
www.megafestholdings.co.zw
If you don't like your harvest,
review your seed
W
E HAVE just gone through
that season Charles Mungoshi aptly described as
“waiting for the rain”. For
those among us with agriculture in their
hearts, it is that time to look up to the
skies expectantly for the advent of the
rainy season.
Zimbabwe is still to strike a balance between agriculture that is directly dependent on the rainy season and agriculture anchored in irrigation using stored
water bodies. Our harvest remains a
direct function of the performance of
each rain season.
There is nothing that breeds optimism
like the coming of the rains in Africa.
A key component of this renewed
optimism is the place seed plays in the
renewal of various living species.
For the farmer, it is impilo/hupenyu, the
very life that sustains a livelihood. This
is anchored in an old principle located
in the first book of the bible in Genesis
8v22 which predicted that “as long as
the earth endures, seed time and harvest, cold and heat, summer and winter,
day and night will never cease”.
For us “sons and daughters of the soil”,
we cannot divorce ourselves from seed.
The seed you plant is a predictor and
directly correlates to the harvest you
should expect. The tobacco industry in
Zimbabwe every year can predict the
size of each year’s crop by the amount
of seed sold that season.
You can prophetically order the size of
your harvest by what you do at planting. The capacity of your iphahla/tsapi is
determined by your seed.
Farmers tell me that seed has three unchanging characteristics. Firstly, every
seed produces after its own kind. If you
plant maize, you can expect to harvest
maize and if you put tomato seed to the
ground you will produce tomatoes.
Secondly, a seed produces a harvest
much later than when planted. Farming
teaches us delayed gratification. Only
fungi and germs reproduce almost instantly everything else you have to wait
a bit longer.
Be wary of activities which offer instant
2014 Tourism Magazine| page 24
returns. They say unless a kernel of seed
falls to the ground and dies it abides
alone, but if it falls to the ground it
brings forth a harvest. A seed always
bring much more than the amount you
plant. Therefore seed time and harvest
speaks of increase which leads to compounding. Audit your harvest for the
last five years and determine if increase
is happening.
It seems life really is a consecutive series
of interlinked activities of planting,
nurturing and harvesting. Every day we
do go out and scatter seed. It is inevitable that some seed will fall on rocky
ground, some will fall on hard ground
and some, as the bible says, on thorny
ground. You do not, however, stop
scattering seed because of a few bad
experiences.
Farming is a faith-based activity. Even in
these years of climate change a farmer keeps putting seed to the ground
hoping sufficient rain will come and the
weather will be fine to sustain a crop.
The majority of seeds always falls on
good ground to give a bountiful harvest. Part of good farming is identifying
that suitable ground.
If all you see is unsuitable ground, you
can also make it suitable by preparation. Break the soil down if it is hard.
Add some lime if it is acidic. Add some
nutrients if it has poor soil.
The seed that we all get an equivalent
amount of is time. We are all blessed
with a deposit of 24 hours each day. It is
important that we redeem the time and
apply it to fruitful activity.
For those of us in formal employment
we sell our time for a fixed wage which
we agree before hand with an employer. The eight hours that is purchased by
the company is used to generate seed
for the employer. The salary you are
paid becomes your proxy seed.
You have the liberty to deploy your
seed to produce your own harvest.
Plant it on good ground for your twilight years and the next generation.
Originally, I restricted the application
of seed time and harvest to financial
matters but like the law of gravity, it is
an unchanging principle which applies
to various aspects of life. As I put it to
use in other life activities, I see the fruit
it produces.
Historically, I have not had very good
experiences with South African police.
Each time they stopped me, I would
immediately wear a frown as I always
thought they were after trying to hustle
money out of me. It did not particularly
help with the perception that local police treat foreigners as automated teller
machines.
This year, whenever they stop me I put
aside my cocky Zimbabwean demur
and I proactively wind down my window, smile and say something like good
day officer, what a beautiful day?
I have now realised that there is nothing
which disarms like a seed smile. So I
deliberately plant it wherever I can and
the results have been astounding. In
a majority of cases, we just exchange
a few pleasantries and before long, I
say ‘ke a leboga’ (which is thank you in
Setswana/Sepedi/Sesotho) and I am on
my way.
If you do not like your harvest, review
your seed. If you find the world is an
angry place, check whether you are not
planting anger yourself. It is tremendously powerful to realise that only you
can determine the size and quality of
your harvest.
Go forth therefore and select fine seed
and put it on good ground. Planting
seed ought to be a celebration steeped
in hope that tomorrow will indeed be
better.
www.megafestholdings.co.zw
GACHE GACHE
ANTI-POACHING UNIT
Also known as WEPU (Wildlife Environment Protection Unit)...
I
N 2010, Ray Townsend of Chapungu
Safaris was approached by members
of the local licensed Nyaminyami
fishing community, and asked to help
them with the problem of serious fish
poaching in the Gache Gache River by
illegal fishermen. Together with these
few volunteers from the surrounding
local Community they have tackled
the problems, and after 3 years of hard
work, dangerous encounters and finally
a feeling of satisfaction, it is proving to
be a HUGE success.
The Fishing has improved amazingly &
the wildlife is now back in our Gache
Gache Wilderness area too, as anti-poaching snare patrols and regular
ambushes etc. are implemented on
a daily basis. It has not been done
without their share of danger, drama
and narrow escapes either! These guys
put their life on the line so that we and
our children's children can enjoy fishing
2014 Tourism Magazine| page 26
and watching big game as well as plains
game, in our wonderful country. It's not
only about the Rhino...
History: The area around the Gache
Gache Lodge has been teaming with
illegal poachers & fishermen for many
many years, who have been netting
tonnes and tonnes of fish using nylon
netting and destroying the natural
breeding sanctuary for fish in the river’s
eco-system. Illegal catches of 10 tonnes
& more a day were no exaggeration!!
When boats are found hidden (poachers sink the boats during the day and
sneak back into the area at night and
retrieve them to go out on the water
again), they are confiscated, the nets
are gathered up and burnt. Some
nets are 2km long! They do extensive
damage to the environment as well
as to birds and other creatures in the
wild if left there. In the wilderness area,
many animals were found still in snares,
as there were so many laid out that the
poachers could not gather up later, all
that they had snared. A young elephant
had his trunk severed by a snare and he
relies on other elephants to help him
feed, and survive.
Poachers also cut down trees, raid bee
hives and do other damage to the environment. By practicing anti-poaching, it
curbs all this other illegal activity too.
To date, Chapungu Safaris together
with supportive donors have helped
WEPU with uniforms, boats & motors,
fuel & vehicles to transport them
around the area & take poachers to the
Magunje or Kariba Police Stations &
later to attend court. Trainers have volunteered their time and come in to give
advice and field training to our Scouts,
www.megafestholdings.co.zw
as well as 1st Aid basic training in case
of an emergency. We are extremely
grateful to these individuals who care
enough to take the time to do this.
National Parks Scouts, Nyaminyami RDC
Police, Chapungu Safaris staff & the
surrounding Community are all working
together, despite their limited resources, to Conserve, Protect & Rehabilitate
2014 Tourism Magazine| page 27
this beautiful area, & it is paying off! But
it is an ongoing project and needs continuous support. Every little bit helps.
Sponsor a Scout today, or help by
donating some cash that will go a long
way towards protecting the amazing,
gem of a spot in Zimbabwe. We also
have a 'wish list' that you can request
to see if you can possible help with that
instead... thank you in anticipation!
Contact: Pat: info@chapungusafaris.
co.zw or call +263 772 264159 if you can
help in any way. Visit our fb page: www.
facebook.com / EPS.Songo. Gache and
'like' it to get updates
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