Here - TechnoBiz INDIA

Educational Training / Conference Program
@ 3W Expo 2015 + CPPE 2015
(Water, Wastewater & Waste Treatment Expo + Chemical Engg Expo)
27-31 January 2015, Bangkok, Thailand
(Venue: Bangkok International Trade & Exhibition Center, BITEC)
Water & Environmental Technology - Global CEO Dinner 2015
30 January 2015, BITEC, Bangkok, Thailand
Organized by TechnoBiz & VNU Exhibitions Europe
Managed by TechnoBiz India ( T: 9492 812 519)
Must Attend Event for Technical Professionals & Specialists
from Water Treatment & Environ Technology Companies
Indian Delegation to Bangkok, Thailand
WWW.3W-EXPO.COM / WWW.CPPE-EXPO.COM
Educational Training Programs @ 3W Expo 2015 + CPPE 2015
27 -31 January 2015, BITEC, Bangkok, Thailand
Date
Schedule
Code
27 Jan 2015
(TUESDAY)
13.00-16.00 hrs
13.00-16.00 hrs
09.00-12.00 hrs
09.00-12.00 hrs
13.00-16.00 hrs
13.00-16.00 hrs
13.00-16.00 hrs
13.00-16.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
08.00-11.00 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
11.30-14.30 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
15.00-18.00 hrs
T-07
T-17
T-53
T-29
T-04
T-01
T-39
T-09
T-08
T-10
T-30
T-40
T-50
T-37
T-15
T-60
T-16
T-32
T-18
T-23
T-59
T-11
T-26
T-31
T-41
T-51
T-02
T-48
T-27
T-12
T-47
T-25
T-42
T-52
T-21
T-20
T-55
T-28
T-61
T-05
T-46
T-54
T-13
T-36
T-56
T-03
T-19
T-22
T-43
T-24
T-57
T-49
T-14
T-34
T-62
T-58
T-38
T-44
T-06
T-45
T-33
T-35
28 Jan 2015
(WEDNESDAY)
29 Jan 2015
(THURSDAY)
30 Jan 2015
(FRIDAY)
31 Jan 2015
(SATURDAY)
Course Name
Principles of Corrosion, Causations & Troubleshooting
Designing Energy Efficient MBR Systems
Cooling Tower Calculations
Incineration, Pyrolysis, Plasma Arc Technologies/Other Process
Waterside Problems in Boilers, Closed Loops, & Cooling
Water Treatment Processes : Principles and Selection
Municipal Waste-to-Energy Systems
Magnetic Driven Pumps: Principle, Operation & Maintenance
Industrial Water Reuse & Recycling - Successes & Failures
RO Plant Troubleshooting
Incineration of Petrochemical / Industrial Wastes
Wet Flue Gas Desulfurization
Economics of Boiler Fuel Switch Projects
Biogas from Energy Crops
Comparison of Commercial Membrane Technology for UF/MF
Sales & Marketing of Anaerobic Waste Treatment Systems
Design & Selection of Membranes in Industrial Processes
Hospital Waste- Best Practices in India and Emerging Initiatives
MBR Plant Commissioning & Troubleshooting
Wastewater Microbiology
Sales & Marketing of a Water Treatment Service Business
RO Plant Commissioning
The Process of Anaerobic Digestion
Medical Waste Disposal
Dry Flue Gas Desulfurization (including dry sorbent injection)
Thermal Heating Systems : Matching Generation and Demand
Water Treatment for Power Plants: Steam & Cooling Water
Selecting Right Filter Media for Process Optimization
Design and Application of Anaerobic Digestion
Reverse Osmosis Plant : Design and Operation - PART 1
Greenhouse Gas Emission Estimation using IPCC Methodology
Nutrient (Nitrogen & Phosphorus) Removal in Wastewater
Electrostatic Precipitators
Biomass Fired Boiler Systems - Considerations for Design
Conventional Anaerobic WW System – Design & Operation
Wastewater Reuse & Recycling – Practical Implementation
Green Industry Mark – Lessons Learned and the Way Forward
Ethanol Plant Wastewater Treatment – Design & Operation
Sustainable Landfill Design and Operation
Specialty Chemistries for Boiler/Cooling Water Treatment
Mercury & Air Pollutant Control in Waste & Power Plants
Steam Boilers Safety
Reverse Osmosis Plant : Design and Operation - PART 2
Compressed Bio-Methane Gas Technology
Industrial Safety Regulation and Compliance
Water Treatment for Oil, Gas & Petrochemical Plants
Comparison of Commercial Membrane Technology for MBR
Advanced Anaerobic WW System – Design & Operation
Fabric Filtration
Industrial Wastewater Management
Carbon Footprint for Organization
Operation & Maintenance of Filter Media
Designing Energy Efficient Seawater RO Systems
Operation of Biogas Plants
Oil Spill Response with Bioremediation & Oil Recovery System
Industrial Waste Treatment and Compliance
Biomass Gasification
VOC & Odor Management and Control
Ion-Exchange Pure Water Processes
Incineration Air Emissions Generation and Control
Hazardous Waste Treatment
Biogas Cleaning Technology
Instructor
Colin Frayne
Satish Chilekar
Colin Frayne
Charles Brunner
Colin Frayne
Satish Chilekar
Charles Brunner
Heinz Mathys
Colin Frayne
Satish Chilekar
Charles Brunner
Paul Farber
MK Balaji
Chummanut Maneesiri
Dr. Graeme Pearce
Graham Brown
Lalit Vashishta
Priti Mahesh
Ronald van 't Oever
Dr. Wiboonluk Pungrasmi
Colin Frayne
Satish Chilekar
Dr.Ethridge & Dr. Leroff
Charles Brunner
Paul Farber
MK Balaji
Colin Frayne
Lalit Vashishta
Dr.Ethridge & Dr. Leroff
Sawaeng Gerdpratoom
Sukhuma Chitapornpan
Dr. Munruk Tuntoolavest
Paul Farber
MK Balaji
Dr. Saroch Boonyakitsombut
Dr. Chavalit Ratanatamskul
Dr. Sirakarn Leungsakul
Graham Brown
Prof. C. Visvanathan
Colin Frayne
Prof. Yong-Chil Seo
Panotsan Sujayanon
Sawaeng Gerdpratoom
Uthen Kantha
Dr. Pattamawan Khunprasert
Colin Frayne
Dr. Graeme Pearce
Dr. Saroch Boonyakitsombut
Paul Farber
Dr. Kriengsak Udomsinrot
Viganda Varabuntoonvit
Lalit Vashishta
Satish Chilekar
Dr.Ethridge & Dr. Leroff
Dr. Watson Ariyaphuttarat
Eakbout Utamapong
Dr. Abdul Salam
Dr. Supat Wangwongwatana
Colin Frayne
Charles Brunner
Boonyong Lohwongwatana
Peter Thygesen
Medium
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
ENG
THAI
ENG
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ENG
ENG
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THAI
ENG
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ENG
ENG
ENG
ENG
ENG
ENG
ENG
THAI
THAI
THAI
ENG
ENG
THAI
THAI
THAI
ENG
ENG
ENG
ENG
THAI
THAI
THAI
THAI
ENG
ENG
THAI
ENG
THAI
THAI
ENG
ENG
ENG
ENG
THAI
ENG
THAI
ENG
ENG
THAI
ENG
Remark: TechnoBiz, the organizer reserves the right to modify the schedule due to unexpected and unavoidable circumstances. Registered delegates are encouraged to choose alternate courses
during the period. Full training registration participant can join maximum of 12 courses. The registration will not be transferrable to others. Kindly note that some courses will be in THAI language.
There is no translation service. All the non-Thai delegates should be ENGLISH courses only. Please check www.3W-Expo.com regularly for the updated information.
Conference Program @ 3W Expo 2015 + CPPE 2015
28-31 January 2015, BITEC, Bangkok, Thailand
Session 5: Stormwater & Crisis Management
28 January 2015 (Wednesday)
Session 1: Anaerobic Digestion & Biogas Technology
nd
(Schedule: 9am to 5pm) (Venue: BITEC Meeting Room, 2 Floor)
PRESENTATION TOPICS : Trends in Biogas Utilization (Mark Leslie, The Alternative Energy
Corporation, Singapore); Biogas Systems Implementation (Dr Chris Hearn, ADI Systems Asia
Pacific, Canada); A New Approach for Generating Electricity from Biogas (Rorce Au Yueng, VPower, China); Nutrients in AD Systems (Professor Sumaeth Chavadej, Thailand); Biogas
Developments in S E Asia (Dr. Stephen Etheridge & Dr. Ulrike Leroff, Biotrix Asia Co. Ltd.,
Thailand); Double Membrane Gas Holders for Biogas Storage (Gernot Nestler, TECON,
Austria); Hydrogen Sulphide Removal in Biogas Systems (Peter Thygsen, Biogasclean,
Thailand); New Substrates for Biogas Plants (Marco Campione, Sebigas UAC, Thailand); Case
study of commercial grass silage digestion for power production (Anders Ek, Asia Biogas
Group, Thailand); Biogas Generation Assessment for a Texas Panhandle Dairy (Juan Alvaro
Gil Donato, West Texas A&M University, USA); Anaerobic digestion of Cane sugar molasses
Distillery Spent wash (Bhalchandra Bhalerao, India); Trends of biogas business in Japan
(Shinichi Suzuki, Japan)
Session 2: Electronic Waste Management (E-Waste Asia 2015)
(Schedule: 9am to 5pm) (Venue: BITEC Meeting Room, 2nd Floor)
PRESENTATION TOPICS : Global E-waste Regulation and Policy Trend (Raphael Veit); Policy,
regulation and current situation of E-waste Management in China (Mingwei SHAN, Electrical
Appliance Recycling Technology Center, China Household Electric Appliance Research
Institute, China); A developing country's perspective on E-waste: Experiences from India
(Priti Mahesh, Chief Program Coordinator, Toxics Link, India); Extended Producer
Responsibility: E-waste and Beyond (Hermann Koller, Managing Director, International Solid
Waste Association, Austria);Toshiba Steps Up E-waste Recycling with E-waste Alam Alliance
in Malaysia (Mr. Lim Joo Peng, Senior Manager, Environment Management Division, Toshiba
Asia Pacific Pte Ltd., Singapore); Policy and Regulation on E-waste Management in Thailand
(Dr. SujitraVassanadamrongdee, Environmental Research Institute, Chulalongkorn University,
Thailand); Comparative Study of E-waste Management Scheme (Dr. Panate Manomaivibool,
Mae Fah Luang University, Chiang Rai, Thailand); The Status of Electronic Waste in Iran
(AbdolhosseinParizanganeh, Associate professor, Department of Environmental Sciences,
University of Zanjan, Iran); Innovative and Commercialized E-waste Recycling Technology
(Mr. Axel Blom, Innovation Norway); Trend of Technology for E-waste Recycling Facility ( Mr.
Luc Scholte van Mast, Managing Director, TES-AMM (Thailand) Co., Ltd., Thailand)
(10.00 am to 12.00 pm) (Venue: BITEC Meeting Room, 2nd Floor)
PRESENTATION TOPICS: Improvement of urban stormwater quality using porous concrete
containing zeolite (Professor. J. Abedi-Koupai, Isfahan University of Technology); Water
network information management system for water and sewerage (Geoplan Co., Ltd.);
Regulatory regimes for flood resilience and pollution risks associated with flooding events
(Dr BJ D'Arcy, Independent Environmental Consultant);
Session 6: Filtration & Separation
(Schedule: 14.00 am to 15.00pm) (Venue: BITEC Meeting Room, 2nd Floor)
PRESENTATION TOPICS: Nanofibers and Electret Fibers – New Developments in Synthetic
Filter Media (Dr. Andreas Seeberger, IREMA-Filter GmbH, Germany); Measurement of
flocculation properties of PAC and Chitosan (Prof. Kazuhiro FUJISAKI, Kyushu Institute of
Technology, Japan)
Session 7: Municipal Solid Waste Management (MSW 2015)
(Schedule: 9 am to 5 pm) (Venue: BITEC Meeting Room, 2nd Floor)
Municipal Solid Waste Situation and Policy in Thailand (Mrs. Sunee Piyapanpong, Deputy
Director General, Pollution Control Department, Thailand); KEYNOTE SPEECH: Opportunities
and Challenges in Waste to Energy Infrastructure Development (Dr. Chindarat Taylor,
Director, Resource Efficiency Pathway, United Kingdom); Global Solid Waste Management
Perspectives (Hermann Koller, Managing Director, International Solid Waste Association,
Austria); Effective Waste Management towards Recirculation Society in Korea (Prof. YongChil Seo, Yonsei University, Korea); Recent Trend in Thermal Technologies for Converting
Waste to Energy (Dr. Yongseung Yun, Director, Institute for Advanced Engineering, President,
Korea Association of Waste to Energy Technology); Greenhouse Gas Emission from Waste
Sector in Thailand (Dr. Chart Chiemchaisri, Department of Environmental Engineering,
Kasetsart University, Thailand); Waste to Energy with Refuse Derived Fuel (RDF) by Efficient
Drum Drying (Dr. Doris Thamer, Senior Sales Manager, Andritz Separation, Austria); Turning
MSW to Alternative Fuel (Nuchida Rungthawornwong, Geocycle a business unit of Siam City
Cement Plc., Thailand); Municipal Solid Waste to Energy Project Development – Challenges
and Solutions from Project Developer Perspective (Dr.Suwira Songmetta, Chairman of
Shaiyo Triple A group, Thailand); Plasma Gasification Technology for Waste to Energy
Project – Technological Solution and presentation of a feasible Business Model for MSW to
Energy Project in Thailand (Supalerk Kanasook); Waste to Energy with Refuse Derived Fuel
(RDF) by Efficient Drum Drying (Dr Doris Thamer , Andritz Separation , Austria)
Session 3: Membrane, Desalination & Ind. Water Treatment
(Schedule: 9am to 5pm) (Venue: BITEC Meeting Room, 2nd Floor)
Suitability of Membrane Distillation for Wastewater Treatment Using Solar Energy (Dr.
Guillermo Zaragoza, CIEMAT - Plataforma Solar de Almeria, Spain); LCC (Life Cycle Cost)
analysis of membrane filtration processes for drinking water treatment (Dr. Dooil Kim,
Dankook University Korea); Poly(vinylidene fluoride) Membranes for Water Purification
(Lonnie Bryant, ARKEMA Kyoto Technical Center , Japan); Evaluation of kinetic coefficients
using membrane bioreactor and active sludge process treating textile wastewater (Lorena
Salazar Gámez, Ingeniera Civil , Ph.D. Ingeniería Ambiental UPC); Environmental friendly and
coagulant – free ultrafiltration system for large – scale potable water production (Chun
Ming Chew, Techkem Water Sdn. Bhd., Malaysia); In situ electrical monitoring of membrane
fouling in water treatment and desalination plants using a ‘canary’ module (Dr Terry
Chilcott, School of Chemical and Biomolecular
Engineering, University of Sydney, NSW 2006,
Australia); Importance of intake on Water
Quality production by desalination (Baghdad
Ouddane,
Université
Lille1,
France);
Production
and
Characterization
of
Lewabrane RO Elements (Derrick Lau,
LANXESS Pte. Ltd., Singapore); Cl2O
Application in Cooling Water Systems
(Sharad Mahadik, Vasu Chemicals, India)
30 January 2015 (Friday)
Session 4: Air Pollution & Odor Control
(9am to 5pm) (Venue: BITEC Meeting Room, 2nd Floor)
PRESENTATION TOPICS: Temporal and Spatial Variation Characteristics of Global
Anthropogenic Atmospheric Emissions of Antimony (Dr. H.Z.Tian, Beijing Normal University,
China); Air Quality Assessment and Control in Lumbini World Heritage Site (Terrence
Thompson, Sr. Environment Health Specialist, WHO, Nepal); Prediction of Air Quality due to
emission of greenhouse gases from an Automobile Industry (Shinya Hashimoto, Managing
Director, HS-TECH ENGINEERING Co., Ltd. Thailand); An evaluation of odor control
technologies for municipal waste water treatment industries (Sam Shojaie, Amerair
International, UAE); Odour Emission Monitoring at Palm Oil Mill using an In-Field
Olfactometer (Dr. Nastaein Qamaruz Zaman, Universiti Sains Malaysia (USM), Malaysia);
Control of Odour in the neighborhood of a Sewage Treatment Plant using Prediction tools
(L D Singh, Fluidyn Consultancy (P) Ltd, India); Studies on gas phase bio-filter for the removal
of NH3and H2S (Bharath Gandu, CSIR-Indian Institute of Chemical Technology (IICT),
Hyderabad, India); De-NOx performance of SCR catalysts for diesel engines (Choong-Kil Seo,
Department of Automotive & Mechanical Engineering, Howon University, Korea)
31 January 2015 (Saturday)
Session 8:Membrane Bioreactors, Reuse & Zero Discharge
nd
(Schedule: 10am to 5 pm) (Venue: BITEC Meeting Room, 2 Floor)
Application of Ensemble Online Support Vector Regression to the Prediction of Fouling in
Membrane Bioreactors (Hiromasa KANEKO, Ph.D., The University of Tokyo, Japan); Self
healing BIO-CEL®-an innovative MBR Module (Hans Joerg Heckmann, Microdyn-Nadir
(Xiamen) Co., Ltd., China); Development of a MBBR-UF compact plant (Edna Banerjee ,
MANN+HUMMEL Ultra-Flo Pte Ltd. Singapore); Stable and low energy operation of flat
sheet MBR in Asian region ( Makoto Ichinose, TORAY Industries, Inc., Japan); The
development of widely applied long-term transmembrane pressure prediction model for
membrane bioreactors (Hayato OISHI, The University of Tokyo, Japan); newterra MicroClear
MBR® Helps Solve the Fruit Juice Plant Footprint Limitation and Increase Throughput by
Fifty Percent (Choo Sung Tai, NewTerra Canada);Maximize RO Recovery with IX for Zero
Liquid Discharge (Derrick Lau, LANXESS Pte. Ltd., Singapore);The Total Scheduling System of
Reclaimed Water ----A New exploration of Regional Recycling of Wastewater (Bin Xu,
Huiying Yu, Tianjin Airport Economic Area Water Affair Co. Ltd, China); Assessment of solar
AOPs for disinfection of effluents of urban wastewater (Pilar Fernández Ibáñez, Plataforma
Solar de Almeria-CIEMAT, Ctra. Senes km 4, 04200 Tabernas, Almería, Spain) Wastewater
Reuse and Public Health Protection (Terrence Thompson, World Health Organization, Nepal)
Zero Liquid Discharge for Industries (Hemant Wagh, Praj Industries Limited, India); Zero
Effluent discharge Scheme for Alcohol distillery, and Active Pharmaceutical Ingredients
(API) plants (Bhalchandra Bhalerao, India)
Remark: TechnoBiz reserves the right to change the presentation title or speaker
as appropriate due to unavoidable circumstances. The exact time schedule of
each presentation will be available during second week of January 2015.
CONFERENCE /Expo VENUE: Expo: Hall 105, BITEC; Training & Conference:
BITEC Main Building, 2nd Floor, Bangna, Bangkok. The nearest train station to
BITEC is “Bangna” Station. More information can be found at www.bitec.co.th.
ACCOMMODATION IN BANGKOK: Please visit www.3W-Expo.com for
the list of hotels, which are offering special rates for the delegates.
THAILAND VISA: Indian Nationals can apply for on-arrival visa at Airport in
Bangkok. Invitation letters will be sent for confirmed participants.
Water & Environmental Technology - Global CEO Dinner 2015
30 January 2015, BITEC, Bangkok, Thailand
A specialized networking CEO dinner among water treatment and environmental technology company’s top management will be
organized on 30 January 2015 in Bangkok, Thailand during 6pm-9pm at BITEC Farenheight Restaurant. Each company can nominate
maximum of TWO top management persons to join this dinner. A directory will be published with profiles of each participant and will be
sent in advance in PDF format. This will facilitate the participants to understand and review backgrounds of each participants in advance,
which will eventually lead to better networking and explore new business opportunities. If you are looking for partnership in Southeast
Asian countries, this is an important event not to be missed.
Free Book “Industrial Water Treatment”
For first 500 Pre-Registered Indian Visitors of 3W Expo 2015
TechnoBiz has published a special book “Industrial Water Treatment” written by world-renowned specialist “Colin Frayne” on the
occasion of 2nd edition of 3W Expo 2015. First 500 pre-registered visitors from India will receive this book for free at expo. Visitor entry is
free. Pre-registration can be done online at www.3W-Expo.com. Pre-registered visitors should bring print pre-registration confirmation
page and collect during 29-30 January 2015 at TechnoBiz Booth or Assigned Exhibitor’s Booth. If you are an exhibitor or delegate, you can
collect this book by showing your badge.
RESERVATION FORM
Indian Delegation to Bangkok - Registration Form
(Registration Deadline: 15 January 2015)
Please select your option
we want to join training programs at 3W Expo 2015 +CPPE 2015 (25,000 Rs/Person)
we want to join conference program at 3W Expo 2015 + CPPE 2015 (15,000 Rs/Person)
we want to join both conference & training program at 3W Expo 2015 + CPPE 2015 expo (30,000 Rs/Person)
we want to join both CEO Dinner at 3W Expo 2015 +CPPE 2015 expo (12,000 Rs/Person) (max 2 per/company)
we would like to just visit trade exhibition and get a free book (Free Entry) (pre-register at www.3W-Expo.com)
we need accommodation in Bangkok (25,000 Rs/Room/4 Nights) (applies for conference & training delegates only)
we are unable to join these events.
Remark: Training Program Delegates can join maximum of 12 courses. Training & Conference Registration fees does not include accommodation.
Company Name ………………………………………………………………………………………………………………………………………………………………………..
Address ……………………………………………………………………………………………………………………………………………………………………………………..
…………………………………………………………………………………………………………………………………………………………………………………………………..
Tel……………………………………………………………….. Fax……………………………………………. Email………………………………………………………………
Delegate Name 1…………………………………………………………….. Email…………………………………………………….. Cell No……………………………
Delegate Name 2…………………………………………………………….. Email…………………………………………………….. Cell No…………………………...
Delegate Name 3…………………………………………………………….. Email…………………………………………………….. Cell No……………………………
Delegate Name 4…………………………………………………………….. Email…………………………………………………….. Cell No…………………………...
(Group of minimum 3 persons from same company will receive 15% discount on the total registration fee).
Total Registration Fee: ……………………. Rs + 12.36% = ………………………………. (Rs) . (This fee does not include TDS10%)
Payment Method: Bank Transfer to Bank: Indian Overseas Bank , A/C No: 040202000001818; A/C Name: TechnoBiz Consulting (South Asia) Pvt Ltd
Branch: Gudur, Nellore Dist, Andhra Pradesh; IFSC Code: IOBA0000402 (Please send bank-slip by fax to +91-8624 - 253 283)
Please send this form to
TechnoBiz Consulting (South Asia) Pvt. Ltd.
1/558, 2nd Lane, Swarna Bharathi Nagar, Gudur-524 101 Andhra Pradesh, INDIA
Tel: (+91) 08624 - 221483 Fax: (+91) 08624 - 253283 Cell Number: 9492 812 519
EMail: technobiz.india@gmail.com Web: www.technobiz-india.com
Contact Person: Ms. Sirisha Matsa, Office Manager