The YES BANK Story ACUMEN CONVENIENCE SECURITY SPEED AGILE INSIGHTFUL ASTUTE RESPONSIBLE BANKING RESPONSIBLE BANKING CLARITY EXPERTISE HUMAN CAPITAL HUMAN CAPITAL OPENNESS PROFICIENCY TECHNOLOGY TECHNOLOGY CONFIDENCE INTEGRITY ASSURANCE KNOWLEDGE KNOWLEDGE RESPONSIBILITY TRANSPARENCY TRANSPARENCY TRUST TRUST Building the Best Quality Bank of the World in India SUSTAINABILITY CONSERVATION ETHICS May RBI license to commence banking business Aug First branch at Mumbai & inclusion in second schedule of the RBI Act Aug Launch of Corporate & Business Banking Feb ISO 9001:2000 certification for back office operations Jun Maiden public offering of equity shares by the Bank Nov Rana Kapoor, Founder, MD & CEO adjudged Start-up Entrepreneur of the Year at the E&Y Entrepreneur Awards 2005 Mar FY2006-First full year of commercial operations; Profit of INR 553 million, ROA 2% Apr YES BANK's Investment Banking Group was ranked #1 in M&A 'Outbound Cross Border Transactions' in the Bloomberg League Tables Oct November Mar Capital infusion by promoters and key investors Raised INR 1.8 billion of long-term subordinated Tier II debt Dec 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 Incorporation of YES BANK Limited Launch of YES SAMPANN INDIA, our Financial Inclusion Initiative, in partnership with ACCION International, USA Apr Announcement of Maiden Dividend at 15% Launch of Version 2.0 - YES BANK’s Next Phase of Growth Ranked as India's #1 Mid-Sized Bank (balance sheet < R 50,000 cr) at the Business TodayKPMG Best Bank Survey & Awards Jun Nov Dec Jun Aug Dec Rated as Best Mid-Sized Bank , 2012 - Business Today KPMG Best Banks Survey and Awards , and the Best Mid-Sized Bank, 2012 by Business World PwC Best Banks Survey Mar Awarded the Best Managed Bank in India (2011-2013) by The Asian Banker May 2 0 1 1 Raised USD 155 million & EUR 50 million by way of Dual Currency Syndicated Loan Facility MoU with IFC to boost International Trade opportunities Jun Raised USD 225 million through a QIP Received the presitigous “Sustainable Bank of the Year (Asia/Pacific)” Award - FT/IFC Sustainable Finance Awards 2012, London second year in a row Recommends Dividend for FY 13 at 60% Aug Raised USD 65 million of Subordinated Lower Tier II Debt Hiked Savings Deposit Rate to 7%p.a. and NRE Fixed Deposit Rates to a peak of 9.6%p.a. Retail Banking footprint expands to 500 branches covering all 28 states and 7 Union Territories across India Mar Received the Fastest Growing Bank award (balance sheet < R 30,000 cr) at the Business World Best Bank Awards 2009 Launched the 1st FT-YES BANK International Banking Summit 2011 – taking Indian Banking to the World Raised USD 500 Million in Longer Tenure FCY Loan and FCNR Funds in FY 2013-14 FIRST bank in India to receive the Business Excellence trophy at the prestigious IMC Ramkrishna Bajaj National Quality Awards Jun May Launched the Business Today - YES BANK SME Survey & Awards Received the prestigious “Sustainable Bank of the Year (Asia/Pacific)” Award at FT/IFC Sustainable Finance Awards 2011, London Sep Raised Hybrid Tier I Capital of R 1,540 million 2 0 1 2 YES BANK won the prestigious Emerging Markets Sustainable Bank of the Year Award at the Financial Times/IFC, Washington Sustainable Banking Awards held in London 2 0 1 3 Jun Mar Jul Dec Jan Raised R 3,640 million (USD 85 million) in a combination of Upper Tier II Subordinated Debt and Hybrid Tier I Capital from Rabobank 2 0 1 4 Mar Aug Sep Selected as a Founding Member of the Community of Global Growth Companies at the World Economic Forum, Geneva Jun Launch of YES-International Banking Dec 2 0 0 7 2 0 0 8 2 0 0 9 2 0 1 0 Raised R 1.98 billion of Upper Tier II capital Raised USD 500 million through a global QIP Recommends Dividend for FY 14 at 80% First Indian Bank to receive the “Global Performance Excellence Award-2014” in the Services Category by APQO, Chicago, USA Received the 'Best Transaction Bank for Payments' by The Banker's Transaction Banking Awards, London associated with the finest pedigree investors. YES BANK a “Full Service Commercial Bank”, has steadily built a Corporate, Retail & SME Banking franchise, with a comprehensive product suite of Financial Markets, Investment Banking, Corporate Finance, Branch Banking, Business and Transaction Banking, and Wealth Management business lines across the country. Recognitions YES BANK has become the first bank in India to be awarded the prestigious IMC Ramkrishna Bajaj National Quality Award for Business Excellence in the Services Category. YES BANK was recognized as the Best Midsized Bank in the Business TodayKPMG study 2013. YES BANK was also recognized as The Best Managed Bank in India for the 3-year Period ( 2011-2013) and The Strongest Bank in India by The Asian Banker Magazine for the 2nd year in a row. YES BANK received the Achiever Award for SME Enablement at the SKOCH Development Summit & Awards 2014. YES BANK received the Outstanding Sustainable Project Financing at the Karlsruhe Sustainable Finance Awards 2014. YES BANK was also awarded the Golden Peacock Award for Corporate Social Responsibility 2013, recognized as Sustainable Bank of the Year – Asia/Pacific at the FT IFC Sustainable Finance Awards. In 2013, YES BANK also became the first Bank in India to be awarded the ISO 14001:2004 Certificate for its Environmental Management practices. YES BANK became the first Indian Bank, and the third globally in the banking industry to receive Winner of RBNQ Business Excellence Award - Service Category 2013 certification for its “Complaints Management System (ISO 10002:2004)” by the British Standards Institution (BSI) on August 25, 2010. YES BANK, also became the first Indian Commercial and Retail Bank to receive certification for its “Quality Management Framework (ISO 9001:2008)” across 100 branches in the country by Bureau Veritas (Global Leaders in ISO Certification) as on March 31, 2010. YES BANK and its management has been honoured with significant national and international recognitions which include - Rana Kapoor, Founder, MD & CEO receiving the 'Banker of the Year' Award at the 36th SKOCH Annual Aspiring India Summit and Awards 2014, World Trade Centre Award of Honour 2014, The Best BANKER award at The 4th Rajiv Gandhi Excellence Awards 2013, The Asian Banker CEO Leadership Award 2013, Distinguished Entrepreneur of the Year award at the PHD Chamber Awards of Excellence 2012, the Business Standard Banker of the Year 2011 and the IBN7 Guru Shishya Award with Raakhe Kapoor, in Business Category. § Best Mid-Sized Bank, 2013, 2012, 2010, 2009 & 2008 § Fastest Growing & Strongest Large Bank, 2011 Business Today - KPMG Best Banks Annual Survey § The Strongest Bank Balance Sheet in India, Dubai, 2013 § Best Managed Bank in India for the 3-Year Period (2011-2013), Jakarta, 2013 § Strongest Bank in India, Singapore, 2012 The Asian Banker Leadership Achievement Awards 1 Introduction YES BANK, India's fourth largest private sector Bank, is an outcome of the professional entrepreneurship of its Founder, Rana Kapoor and his highly competent top management team, to establish a high quality, customer centric, service driven, bank catering to the “Future Businesses of India”. YES BANK is the only Greenfield Bank licence awarded by the RBI in the last two decades, Introduction Introduction YES BANK has received an International Investment Grade rating - Baa3 long-term & Prime3 short-term from Moody's. ICRA (an affiliate of Moody's Rating Service) & CARE upgraded ratings for Lower Tier II bonds programme of YES BANK to 'ICRA AA+' and 'CARE AA+', respectively. ICRA and CARE also upgraded the Upper Tier II bond issue rating to 'ICRA AA' and 'CARE AA', respectively. ICRA has reaffirmed YES BANK's A1+ rating for its on-going INR 100 bn Certificate of Deposit programme and its short-term Fixed Deposit programme, indicating the highest level of safety in the short-term. Key Financials of private placement at a price of R 120 and R 225 per share respectively. The Bank completed its maiden QIP in Jan 2010 of R 1,034 cr at a price of R 270 per share. The Bank successfully raised USD 500 mn (R 2,942 cr) in June 2014 through QIP at a price of R 550 per share. YES BANK has recently announced the Q2FY15 Financial Results. Net Profit grew by 30.0% y-o-y to R 482.5 cr in Q2FY15, Net Interest Income up 27.4% to R 856.4 cr, Non Interest Income of R 505.6 cr, Net Interest Margin expanded to 3.2%, Advances up 30.0% to R 62,029.6 cr and Deposits up 18.6% to R 80,130.9 cr as of Sept 30, 2014. YES BANK continues to focus on diversity and granularity with continued investment in branches and employees reflected in CASA ratio improvement to 22.5% as on Sept 30, 2014 from 11.0% as on Sept 30, 2011. The Bank completed its maiden IPO of 70 mn shares in July 2005 Raising R 315 cr of capital at a price of R 45 per share. The Bank has also raised equity capital of R 120 cr in Dec 2006 and R 330 cr in Dec 2007 by way 1,400 25 Quarter CAGR Advances: 32%, Deposits: 33%, Total Assets: 35% 1,200 billions 1,000 800 600 400 Total assets 6,000 25 Quarter CAGR Net Interest Income – 40% Non Interest Income– 31% Net Profit – 40% 8,000 Q2 FY15 Q1 FY15 Q4 FY14 Q3 FY14 Q2 FY14 Q1FY14 Q4FY13 Q3FY13 Q2FY13 Q1FY13 Q4FY12 Q3FY12 Deposits Advances 9,000 Q2FY12 Q1FY12 Q4FY11 Q3FY11 Q2FY11 Q1FY11 Q4FY10 Q3FY10 Q2FY10 Q1FY10 Q4FY09 Q3FY09 - Q2FY09 200 5,000 7,000 4,000 5,000 3,000 4,000 3,000 2,000 2,000 1,000 Net Interest Income (LHS) 2 Non Interest Income (LHS) Net Profit (RHS) Q2 FY15 Q1 FY15 Q4 FY14 Q3 FY14 Q2 FY14 Q1FY14 Q4FY13 Q3FY13 Q2FY13 Q1FY13 Q4FY12 Q3FY12 Q2FY12 Q1FY12 Q4FY11 Q3FY11 Q2FY11 Q1FY11 Q4FY10 Q3FY10 Q2FY10 Q1FY10 Q4FY09 Q3FY09 - Q2FY09 1,000 - millions 6,000 millions Key Financials Introduction Rating Since its early days, YES BANK has fully complied with the recommendations of the Ganguly Committee, and the provisions of the Banking Regulations Act, the Companies Act, 2013 and the Clause 49 of the Listing Agreement, in the formation of its Board of Directors and other governance requirements. The Board of Directors also extensively engages with the top and senior management leaders of the Bank during various committee meetings of the Board. Such engagements provide the Board with an opportunity to mentor and groom the Bank's leadership to take on additional responsibilities, and also align them strategically with the vision of the Bank. These and other steps taken under the guidance of the Board of Directors ensure that YES BANK continues in its chosen path of evolving its organizational character as the 'Professionals' Bank of India'. Non-Executive Chairpersons Late Mr. Ashok Kapur Mr. S. L. Kapur Mr. M. R. Srinivasan Ms. Radha Singh From September, 2004 – November, 2008 From January, 2009 – April, 2012 From June, 2013 – June, 2014 Since October 30, 2014 Board Members Ms. Radha Singh Non-Executive Part-Time Chairperson Chairperson - Corporate Social Responsibility Committee, YES BANK Former Union Agriculture Secretary, Government of India Mr. M R Srinivasan Non-Executive Non-Independent Director Chairman - Risk Monitoring & Board Credit Committee, YES BANK Former Chief General Manager in charge of Department of Banking Operations & Development (RBI) Mr. Ajay Vohra Independent Director Chairman - Audit Committee, YES BANK Managing Partner of the Corporate,Tax and Business Advisory Law firm, Vaish Associates Senior Advocate, Delhi High Court Lt General (Retd.) Mukesh Sabharwal Independent Director, YES BANK Former Lt General in Indian Army Mr. Ravish Chopra Independent Director, YES BANK Former Managing Director of HSBC Private Bank (UK) Limited Mr. Diwan Arun Nanda Independent Director Chairman - Stakeholders Relationship Committee and Service Excellence, Branding & Marketing Committee, YES BANK Chairman & Managing Director Rediffusion Dentsu Young and Rubicam Private Limited Mr. Brahm Dutt Independent Director Chairman-Nomination & Remuneration Committee, YES BANK Former Secretary, Ministry of Road Transport & Highways, Govt. of India Mr. Vasant V Gujarathi Independent Director, YES BANK Ex- partner with PWC India Mr. Saurabh Srivastava Independent Director Chairman - IT Strategy Committee, YES BANK Co - founder and past Chairman of NASSCOM Mr. Rana Kapoor Founder, Managing Director & CEO Chairman - Fraud Monitoring Committee and Capital Raising Committee, Vice Chairman - Risk Monitoring Committee, YES BANK Effective October 30, 2014 3 YESBANK BANK - Board Members YES - Board Members Corporate Governance Key Differentiators Key Differentiators Key Differentiators Knowledge Banking: Technology: YES BANK has a d o p t e d a Knowledge driven approach to offer financial solutions, which go beyond the traditional realm of banking. At YES BANK, we are committed to supporting the sustainable growth and development of sunrise sectors like Food & Agribusiness, Telecommunications, Information Technology, Lifesciences, Renewable Energy, Media & Entertainment, Manufacturing and Textiles, among others. YES BANK has invested in several state-oft h e - a r t technology initiatives and successfully implemented them. Since inception, YES BANK has pursued outsourcing, as part of its strategy. The philosophy of the Bank has been to engage with select partner companies who are acknowledged leaders in their products or businesses in developing specific solutions for YES BANK, that are differentiators in the marketplace. Responsible Banking: Human Capital: The Human C a p i t a l engagement practices at YES BANK are targeted at developing the YES BANK brand as an ‘Employer of Choice’. The Bank has focused on attracting and retaining the best talent from India and abroad. YES BANK aims to build a culture and environment that supports Professional Entrepreneurship, and is built on the core principle of Creating and Sharing Value. Organization Management Structure (5 levels) 83 Top Senior: 333 Middle: 2,153 Junior: 2,932 General: 4,111 Total: 9,612* *As of September 30, 2014 4 YES BANK's 'Responsible Banking' approach, supported by its 'Triple Bottom Line' focus, has enabled the Bank to create shared value for its wider stakeholder spectrum. Through p i o n e e r i n g initiatives and business solutions that weave sustainable development into its core business strategy, YES BANK has striven to take a leadership role in delivering positive socio-economic impact on the ground and creating a paradigm shift in the industry's approach to inclusive growth and national parity. With a holistic approach towards sustainable development and corporate social responsibility, YES BANK has created qualitative and quantitative impact through its sustained focus on financial inclusion, environmental stewardship, thought leadership and sustainable investing. With its unique community engagement initiative, YES COMMUNITY, the Bank has built strong relations and triggered local action on pertinent socioeconomic and environmental issues by leveraging its branches as knowledge sharing centres. YES FOUNDATION, founded in 2012, expands the Bank's sustainability footprint with its vision of building “an Empowered and Equitable India.” The Foundation's first initiative “YES! i am the Change” is a nationwide movement to inspire youth to contribute to India's social transformation through the impactful medium of films. Corporate Banking The Corporate Banking (CB) business at YES BANK provides comprehensive financial and risk management solutions to clients having a turnover of INR 500 crore and above. The relationship experts across this business unit, offer an array of services to Large Indian Corporate & Mid-sized Corporate. Commercial Banking By continuously evolving sector-specific products and services, YES BANK paves the path for a brighter future for E m e r g i n g Corporates. At YES BANK, through the foresight and c o l l e c t i v e knowledge of many minds, Commercial Banking has been institutionalized nationally to service the needs of today's growth focused, fast-paced enterprises with an annual turnover between INR 100 crores and INR 500 crores. Commercial Banking focuses on client companies in the "high octane" middle market segment. Government Relationship Management (GRM) Branch Banking YES BANK believes in providing a holistic banking experience to all its customers through its high quality, state-of-the-art branch network, using cutting-edge technology, a truly customer centric offering, and significantly differentiated marketing and branding strategies across major towns and cities in India. Branch Banking at YES BANK comprises of Business Banking & Retail Banking. Business Banking Business Banking at YES BANK is a dedicated business unit to service SMEs in India. YES BANK caters to all the service requirements of these SME's across various product segments like Cash Management, Payment Solutions, Direct Banking, Liabilities and Investment Management, Trade services and advisory. YES BANK provides Fund based lending to SME's with an annual turnover upto INR 100 crore. The core objective of Business Banking is to easily enable SME access to finance (including term finance), and business development services, thereby fostering growth, competitiveness and employment creation that are key to achieving economic growth. YES BANK has identified IT/ITES, Foreign Trade, Logistics, Travel/Tourism, Media and Entertainment, Gems and Jewellery, Trusts, Societies & NGOs, Realty, Professional Services and Others as Key Growth sectors of the Indian Economy and has develop a suite of specialized products for all their business needs. The GRM Group at YES BANK understands the financial needs of the Union and State Government 5 Relationship Segments YES BANK provides a comprehensive range of client-focused Corporate Banking and Commercial Banking Services, including Working Capital Finance, specialised Corporate Finance, Trade, Cash Management & Transactional Services, Treasury Services, Investment Banking Solutions and Liquidity Management Solutions to name a few. YES BANK is committed to provide innovative financial solutions by leveraging on superior product delivery. YES BANK covers the entire gamut of customers through the following 5 specialized relationship groups: undertakings and agencies in their progress and development role of a Growing India through YES BANK's Knowledge Banking approach. This is further facilitated through YES BANK's Technology leadership delivering proven, easy-touse solutions for Government Undertakings and Agencies. YES BANK has provided financial and advisory services to Ministries of the Union Government, State Governments, Central & State Public Sector Undertakings (PSU's) & Agencies. Relationship Segments Business Lines Relationship Segments Relationship Segments Retail Banking Retail Banking caters to the financial needs of individuals and small businesses, with products ranging from savings account, current account, term deposits, debit and prepaid cards, life and non-life insurance, wealth management products to loans, including home loans, personal loans, vehicle loans, gold loans and loan against jewellery. YES BANK categorizes its customers into three distinct categories which are YES PROSPERITY, YES FIRST and YES PRIVATE based on the relationship size. YES BANK’s Global Indian Banking, an offering for the Non-Resident Indian community, provides experiential Banking to the Global Indians. YES BANK serves its customers through an extensive network, comprising of over 580 branches and 1150+ ATMs across the country and innovative customer touch points including contact centres, internet banking and mobile banking. Indian Financial Institutions YES BANK’s Indian Financial Institutions (IFI) team helps v a r i o u s relationship and product managers to offer a wide variety of products including Debt, Trade Finance, Guarantees, Treasury Services, Working Capital Finance, Cash Management & Transactional Services, Liabilities and Investment Management, and Liquidity Management Solutions to YES BANK's customers. The IFI team leads YES BANK's efforts for raising debt capital in the form of Tier I and Tier II bonds from various Indian Institutions and offers an array of services to: Domestic Banks (Govt. owned, Private and co operatives), Mutual Funds, Insurance Companies, Non Banking Finance Companies (NBFC), Private Equity Funds and Brokers (both Capital market and Commodity market). Microfinance: YES BANK is committed to 'Creating Equal 6 Financial Opportunities and Enabling Financial Inclusion'. In line with this view, YES BANK through its Microfinance Institutions Group (MIG) aims to facilitate access to suitable financial products and services to unbanked low-income communities across urban and rural India. This Group focuses on commercially sustainable Micro Finance Institutions to provide innovative financial solutions to ensure long-term sustainability and plays a pro-active role in advocacy on policy and regulatory issues to enable growth of the Microfinance sector. International Banking International Banking at YES BANK continues t o f u r t h e r strengthen its international strategy with a clear focus on servicing the correspondent banks' businesses in India. Additionally, the division provides a suite of advisory services to international corporations eager to either expand or enter the Indian market under the aegis of a dedicated India Business Facilitation Desk (IBFD). International Banking at YES BANK caters to: Foreign Banks, Multilateral Agencies, Foreign Institutions such as US-EXIM, Coface, Euler Hermes amongst others, Private Equity Fund houses with a focus on India and NBFCs registered in India and backed by Foreign banks. Corporate Finance YES BANK's Corporate Finance practice offers a combination of advisory services and customized products to assist clients in obtaining superior financial returns and minimizing risk based on "Knowledge Arbitrage". YES BANK's Corporate Finance practice focuses on providing diversified product offerings catering to specific industry verticals that meet the precise requirements of customers. YES BANK successfully provides Infrastructure Banking and Project Finance (IBPF), Structured Finance, Realty Banking, Project Advisory & Syndications and Private Equity (PE). YES BANK has expanded the scope of customer service right from transaction execution to information facilitation, serving the core objective of optimal management of all operational, administrative and regulatory activities. The Transaction Banking Group at YES BANK is a core product group focused on “Financial Supply Chain Management” of corporates and broadly consists of four specialized product domains namely Cash Management and Direct Banking Services, Liabilities and Investments Management (LIM), Trade Finance and Services, & Capital Markets, Escrow Account and Securities Services. Investment Banking YES BANK's Investment Banking division is based on a balanced mix of domestic and cross-border Mergers and Acquisitions, Joint Venture Advisory Services, Private Equity Placement as well as Merchant Banking Services across select industry verticals. The enviable cross-border Mergers and Acquisitions (M&A) built by YES BANK over the years, has led to the development of a deep network of relationships with Banks, Investment Banks and Advisory Boutiques in countries across Asia, Europe, Africa and the Americas. As an integral part of the cross border M&A Advisory, YES BANK also plays a pivotal role in assisting clients raise acquisition finance from leading Indian and International financial institutions. Financial Markets At YES BANK, the Financial Markets (FM) business model is customer centric and provides effective Risk Management solutions related to foreign currency and interest rate exposures of clients. FM assists clients in creating a complete understanding of currency and market rate risk faced by them with respect to Agri & Rural Banking (ARB) YES BANK’s ARB division addresses the important area of Agri lending a n d R u r a l Banking through innovative structured finance and risk management solutions for supply-chain management and development of agri-infrastructure. Inclusive & Social Banking (ISB) A special division launched with a vision to mainstream sustainability within YES BANK’s core business operations and cognizant of the needs of 'The Next Billion' customers. The genesis of ISB dates back to December 6, 2006 when the Bank launched YES SAMPANN, the first-of-its-kind direct microfinance initiative in technical collaboration with ACCION International. The mandate of ISB is to reach out to un-banked and under-banked population (in urban and rural areas) by leveraging YES BANK’s branch network, technology edge and relationship capital in the Public, Private and Social sectors. Working with the guiding principle of Frugal Innovation for Financial Inclusion (FI4FI), ISB continuously develops innovative business models and forges partnerships for seamless implementation of the same. Some of the key initiatives of ISB include YES SAHAJ - Mobile Transaction Kit, YES MONEY domestic remittance service and YES LEAP - product suite for Self Help Groups (SHGs). As on Sept 30, 2014 ¡ YES SAHAJ has recorded an aggregate transaction number of 6.4 lakh with a transaction volume of R 635 crore. ¡ YES MONEY has more than 21,000 Business Correspondent Agents enrolled through 16 Business Correspondents (Suvidha Infoserve Pvt ltd., Hermes I Tickets Pvt Ltd, Easy Bill Limited, Itzcash Card Limited, Sugal and Damani Utility Services Pvt Ltd., Reliance Money Infrastructure Ltd., SNP Services Private Limited, Pay Point India Network Pvt ltd, Mos Utility Pvt Ltd, Eko India Financial Services Pvt Ltd, Oxigen Services Pvt Ltd, Beam Money Pvt Ltd, Seed Financial Services Pvt Ltd, Mpurse Services Private Limited, FIA Technology, Spice Digital Ltd) serving over 24 lakh customers. Aggregate transaction number was 150 lakh with a transaction volume of R 6222 Crore. ¡ YES LEAP has around 53,000 credit and saving linked SHGs with a total loan outstanding of R 625 crore. 7 Product Groups Transaction Banking Capital Raising, Investments, Exports, Imports and any other market risks. YES BANK provides a host of innovative and customized solutions to clients to enhance returns and reduce cost of financing through a host of product offerings including Foreign Exchange Forwards, Options and Swaps. Product Groups Product Lines Partners Partners Organisation Nature of Partnership American Express Co-branded Credit Cards Bajaj Allianz General Insurance Vodafone Telecom connectivity Bill Desk Online bill payment facility FundTech Cash Management and Financial Supply chain CISCO Technology Innovation & Infrastructure CMC NSDL Depository Participation (DP) Cordys Business Process Management FIS ATM and Card Payments Solutions IBM Infrastructure on demand OFSS Core Banking & Internet Banking Intel Technologies Wireless Fidelity (wi-fi) branch banking MasterCard International Gold & Silver Debit Internationalcards Max Life Insurance Co. ltd Life Insurance Murex Integrated Risk Management & Treasury Microsoft Enterprise Agreement for Servers, Desktops and other products NABARD/NABCONS Strategic Advisory for Food & Agri NCMSL Collateral management and Warehousing Services NewGen Software Business Process Management NSIC Financial Solutions & Advisory for Small Scale Industries Nucleus Software Retail Assets Platform Portwise Internet Banking Security Reliance Communications WAN MPLS Backbone and Data Centre Hosting Servion Global Integration Partners for the YES TOUCH Phone Banking Service SIDBI Financial solutions for SMEs Sify Communications Redundant WAN MPLS Backbone and ATM connectivity Tata Telecom Telecom connectivity Wipro Technology Outsourcing Wincor Nixdorf ATM’s and Financial Kiosks Yodlee Online Personal Finance Management 8 BRANCH LOCATIONS PUNJAB (53) Adampur, Ajnala, Amritsar (2), Banga, Banur, Barnala, Begowal, Bhatinda, Bishanpura, Dasuya, Derabassi, Dhuri, Firozpur, Goraya, Gurdaspur, Hoshiarpur, Jalandhar (3), Jandiala, Kapurthala, Kartarpur, Kharar (2), Kurali, Lohian Khas, Ludhiana (4), Mahilpur, Mandi Gobindgarh, Moga, Mohali (2), Morinda, Mukerian, Muktsar, Nakodar, Nangal, Nawanshahr, Nurmahal, Pathankot, Patiala, Phullanwala, Rajpura, Rayya, Rupnagar (Ropar), Sahnewal, Sohana, Sultanpur Lodhi, Urmar Tanda, Zirakpur (2) JAMMU & KASHMIR NCR (143) New Delhi - Ashok Vihar, Bhikaji Cama Place, Chandni Chowk, Chattarpur, Chawri Bazar, Connaught Place, Darya Ganj, Dwarka Delhi (2), East of Kailash, Greater Kailash 2, Green Park, Hudson Lines, Janakpuri (2), Jangpura, Jasola, Jhandewala, Anantnag Kalkaji, Kamla Nagar, Kapashera, Karol Bagh, Kashmere Gate, Kirti Nagar, Krishna Nagar, Lajpat Nagar, Malcha Market, Srinagar Udhampur Malviya Nagar, Mayur Vihar, Meera Bagh, Model Town, Mohan Co-operative, Naraina Industrial Estate, Nehru Place, New Friends Colony, Okhla, Okhla Phase 3, Patel Nagar East, Pitampura, Preet Vihar, Punjabi Bagh, Rajdhani Enclave, Katra Rajendra Place, Rajouri Garden, Ram Vihar, Rohini (2), Sadar Bazaar, Saket, Shalimar Bagh, South Extension, Sunder Jammu (2) Nagar, Tilak Nagar, Vasant Kunj, Vasant Vihar, Vikaspuri Dharamsala Kangra Haryana - Ajaib, Alipur, Atail, Badli, Badshahpur, Bahadurgarh, Bahamnoli, Bawal, Bhang Rola, Bhaini Chanderpal, Bhaini Una Surjan, Bharan, Damdama, Daula, Dhamar, Dharuhera, Dhor, Dundahera, Faridabad (2), Ganaur, Garhi Bazidpur, Manali Garhi Harsaru, Hayatpur, Gohana, Goela Kalan, Gurgaon (6), Haileymandi, Jakhoda, Jatal, Jatola, Jhajjar, Kabri, Shimla Paonta Sahib Kankrola, Kanonda, Karola, Khandewla, Khandsa, Kharak Jatan, Kherka Gujar, Kherla, Kulasi, Kundli, Ladpur, Lawa Baddi Mussoorie Khurd, Manesar, Marot, Mehrana, Navarangpur, Nawada Fatehpur, Narnaul, Nilauthi, Panipat, Pelpa, Pilana, Rai, Solan Dehradun Rehtoj, Samalkha, Samchana, Sankhol, Sikanderpur, Sonepat, Sunderpur, Taoru, Wazirabad Rishikesh UP - Anupshahr, Baghpat, Dasna, Debai, Ghaziabad (3), Greater Noida (3), Gulaothi, Kasana, Khekra, Meerut, Chandigarh (5) Dhampur Ramnagar Modinagar, Noida (2), Sardhana, Shakarpur, Shikarpur, Siana Rudrapur Rajasthan - Alwar, Behror, Bhiwadi, Dadar, Jatiyana, Kerwa Jat, Khairthal, Kithoor, Kisangarh, Neemrana,Toolera Jaspur HIMACHAL PRADESH HARYANA (14) PUNJAB Ambala Cantt, Cheeka, Dhand, Fatehabad, Jind, Kaithal, Kalka, Karnal, Narwana, Panchkula, Pinjore, Safidon, Tohana, Yamuna Nagar UTTARANCHAL HARYANA Jhajjar New Delhi Kashipur Saharanpur DELHIMoradabad ARUNACHAL NEPAL Mathura Aligarh Bilari PRADESH Bareilly Kishangarh SIKKIM Nokha Gajraula Pilani Itanagar RAJASTHANNeem-ka-Thana Kosi Kalan Shrinagar-Hathras BHUTAN Gangtok Sibsagar Merta City Barabanki Dayalbagh Nagaur Alwar Agra (2) Jodhpur Jorhat Firozabad Gorakhpur Jaipur (3) Bilara Balotra Dausa Siliguri Tezpur Kanpur (2) Lucknow ASSAM Nasirabad Guwahati (3) Barmer Jalore Niwai Gwalior NAGALAND Deogarh Bhilwara Varanasi UTTAR PRADESH BIHAR Bhinmal Rajsamand Dimapur Kunda Deoli Jhansi Shillong Shahapura Abu Road Patna Allahabad Sumerpur Chittaurgarh Deesa Nathdwara MEGHALAYA Silchar Kota Dhanbad Imphal Unjha Udaipur MANIPUR Jhalawar Vidisha Vijapur BANGLADESH Gandhinagar Nidharad Gandhidham Chas Bokaro Banswara GUJARAT Raisen Agartala Sehore Adalaj JHARKHAND Asansol Bodakdev Bhopal (2) TRIPURA Aizawl Ahmedabad (6) Bardhaman Jamnagar Sanand Ranchi Kalyani WEST Ujjain Dewas Mandideep Jabalpur Durgapur Rajkot (2) Bavla Rupal Halol Howrah MIZORAM Itarsi Pipariya Adityapur Baroda (3) Indore (2) BENGAL Vallabh Vidya Nagar Dwarka Kolkata (7) DharMADHYA PRADESH Bodeli Jamshedpur Anand Vadsala CHHATTISGARH Seoni Malwa Vadaj Dahej Bharuch Chhindwara Bhavnagar Bilaspur Kharagpur Bidhan Nagar Ankaleshwar Betul Sendhwa Rourkela Surat (3) Balda Bhilai Sachin Bardoli Nagpur (2) Chikli Jalgaon Raipur Vapi Mumbai Metropolitan Daman Buti Bori Umred Silvassa Ozar ORISSA Bhubaneswar Region (59) Nasik(2) Deolali Yeola MAHARASHTRA Waluj Greater Mumbai - 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