Pace2 Benefit Summary 2015 Better living. Better life. Pace2 You are an established family in need of extensive day-to-day cover with freedom of choice when it comes to hospitals, doctors and specialists. You also require extensive out of hospital benefits and the assurance that comes with a full-range of chronic benefit cover. Enjoy peace of mind in that Pace2 will take great care of you and your family’s healthcare needs. Method of Scheme Benefit Payment On the Pace2 option in-hospital services are paid from Scheme risk. Some out-of-hospital services are paid from your annual savings first and once depleted will be paid from Scheme risk. Preventative care available from Scheme risk. Please take note that day-to-day expenses are covered from savings first, thereafter from limited Scheme risk benefits. We are a Scheme managed by members for members and will never compromise on quality service to you. In-Hospital Benefits Note: ■■ ■■ All in-hospital benefits referred to in the section below require pre-authorisation. Please contact 0800 22 0106 to obtain a pre-authorisation number. Clinical funding protocols, preferred providers, designated service providers (DSPs), formularies, funding guidelines and the Mediscor Reference Price (MRP) may apply. MEDICAL EVENT SCHEME BENEFIT Accommodation (hospital stay) and theatre fees 100% Scheme tariff. Take-home medicine 100% Scheme tariff. Limited to 7 days’ medicine. Treatment in mental health clinics 100% Scheme tariff. Treatment of chemical and substance abuse 100% Scheme tariff. Consultations and procedures 100% Scheme tariff. Surgical procedures and anaesthetics 100% Scheme tariff. Organ transplants 100% Scheme tariff. (Only PMBs) Dentistry: Maxillo-facial surgery strictly related to certain conditions 100% Scheme tariff. Prosthesis (Subject to preferred provider, otherwise limits and co-payments apply) 100% Scheme tariff. Prosthesis – Internal Sub-limits per beneficiary: Limited to 21 days per beneficiary. Limited to 21 days or R21 500 per beneficiary. Limited to R83 600 per family. ■■ ■■ ■■ ■■ ■■ ■■ ■■ ■■ ■■ Pacemaker (dual chamber) R43 100 Vascular R29 900 Spinal R29 900 Artificial disk R13 100 Drug-eluting stents R13 100 Mesh R13 100 Gynaecology/Urology R9 800 Lens implants R8 400 per lens Joint Replacements: −− Hip replacement and other major joints R35 900 −− Knee replacement R41 700 −− Minor joints R15 500 Prosthesis – External Limited to R19 700 per family. Orthopaedic and medical appliances 100% Scheme tariff. In-Hospital Benefits MEDICAL EVENT SCHEME BENEFIT Pathology 100% Scheme tariff. Diagnostic imaging 100% Scheme tariff. Specialised diagnostic imaging 100% Scheme tariff. Oncology Oncology Programme. 100% Scheme tariff. Peritoneal Dialysis and Haemodialysis 100% Scheme tariff. Confinements 100% Scheme tariff. Midwife-assisted births 100% Scheme tariff. Supplementary services 100% Scheme tariff. Alternatives to hospitalisation 100% Scheme tariff. Emergency evacuation 100% Scheme tariff. Pre-authorised and rendered by ER24. Did you know that you can make your benefits last longer? Simply ask your doctor to prescribe generic medicines where possible. Out-of-Hospital Benefits Note: ■■ ■■ ■■ ■■ ■■ ■■ Some indicated benefits are paid from the annual savings at 100% Scheme tariff. Once the annual savings account is depleted, benefits will be paid from the Scheme risk (limits apply). Should you not use all of the funds available in your medical savings account, these funds will be transferred into a Vested Medical Savings Account at the beginning of the following financial year. Any vested credit in your Vested Medical Savings Account may be used for out-of-hospital expenses that are not covered by the Scheme, or should you, for instance, have reached your out-of-hospital/day-to-day overall annual limit or the sub-limits as indicated in your benefit guide. Unused funds in your Vested Medical Savings Account at the end of the financial year will be carried over to the credit of your Vested Medical Savings Account for the next year. Clinical funding protocols, preferred providers, designated service providers (DSPs), formularies, funding guidelines and the Mediscor Reference Price (MRP) may apply. MEDICAL EVENT SCHEME BENEFIT Day-to-day benefits M = R11 400, M1+ = R23 400. GP and Specialist consultations Limited to M = R3 200, M1+ = R6 400. (Subject to day-to-day overall limit) Basic and specialised dentistry Orthodontics are subject to pre-authorisation. Limited to M = R4 900, M1+ = R9 900. (Subject to day-to-day overall limit) Medical aids, apparatus and appliances 100% Scheme tariff. Limited to R7 500 per family. Limit on wheelchairs of R10 200 per family per 48 months. Limit on hearing aids R20 800 per beneficiary per 24 months. Supplementary services Limited to M = R4 000, M1+ = R8 000. (Subject to day-to-day overall limit) Wound care benefit (incl. dressings and negative pressure wound therapy (NPWT) treatment and related nursing services - out of hospital) 100% Scheme tariff. Limited to R5 000 per family. Out-of-Hospital Benefits MEDICAL EVENT SCHEME BENEFIT Optometry services (PPN Capitation provider) Optometry services are obtained from and paid by PPN at 100% of cost per beneficiary every 24 months.* For services rendered by a non-network provider, the following maximum amounts per beneficiary apply every 24 months: ■■ ■■ ■■ Consultation R310 Frame R500 AND −− Single-vision lenses R150 OR −− Bifocal lenses R325 OR −− Multifocal lenses R600 OR Contact lenses R1 210** Diagnostic imaging and Pathology Limited to M = R2 400, M1+ = R4 800. Specialised diagnostic imaging 100% Scheme tariff. (Subject to day-to-day overall limit) Subject to pre-authorisation. MRI/CT scans: Maximum of three scans per beneficiary. PET scan: One scan per beneficiary. Oncology Oncology Programme. 100% Scheme tariff. Subject to pre-authorisation. Peritoneal Dialysis and Haemodialysis 100% Scheme tariff. Maternity benefits 100% Scheme tariff. 2 sonars and up to 12 antenatal consultations. Rehabilitation services after trauma 100% Scheme tariff. Subject to pre-authorisation. *This means that there will be no co-payment but limited to only those products and services negotiated by PPN and only those frames specified by PPN. **Preferred Provider Negotiators (PPN) will pay a maximum amount of R1 210 towards the cost for contact lenses per beneficiary every 24 (twenty-four) months, irrespective of whether the beneficiary utilised the services of PPN or a non–network provider. We always strive to exceed your expectations. With us you get the best when it comes to accessing quality healthcare. Medicine Note: ■■ ■■ All benefits below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP). For a list of all chronic conditions, please refer to our website at www.bestmed.co.za *Please note that CDL and non-CDL chronic medicine costs will be paid from the non-CDL limit first. Thereafter, CDL chronic medicine costs continue being paid by the Scheme. BENEFIT DESCRIPTION SCHEME BENEFIT CDL chronic medicine* 100% Scheme tariff. Co-payment of 30% for non-formulary medicine. Non-CDL chronic medicine* 31 conditions. 85% Scheme tariff. Limited to M = R8 700, M1+ = R17 400. Co-payment of 30% for non-formulary medicine. Biologicals and other high-cost medicine 100% Scheme tariff. Acute medicine Savings first. Limited to R119 900 per beneficiary. Limited to M = R3 700, M1 + = R7 400. (Subject to day-to-day overall limit) Over-the-counter (OTC) medicine Limited to R1 200 per family. (Subject to day-to-day overall limit) Preventative Care Benefits Note: Benefits mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP). PREVENTATIVE CARE BENEFIT GENDER AND AGE GROUP Flu vaccines All ages. Pneumonia vaccines Children < 2 years. High-risk adult group. Paediatric immunisations Babies and children. Female contraceptives All females of child-bearing age. Back rehabilitation programme All ages. Provided by Documentation Based Care (DBC) HIB titre immunisation Children 5 years and younger. Mammogram Females 40 years and older. PAP smear Females 40 years and older. PSA test Males 45 years and older. HPV vaccinations Females of 9-26 years old. Biometric screening: All beneficiaries, 10 years and older. ■■ Glucose test (finger-prick test) ■■ Cholesterol test (finger-prick test) ■■ Blood Pressure ■■ Body Mass Index (BMI) Dietician counselling session All ages. QUANTITY AND FREQUENCY BENEFIT CRITERIA 1 per beneficiary per year. Applicable to all active members and beneficiaries. Once every 60 months. Funding for adults: The Scheme will identify certain high-risk individuals who will be advised to be immunised. Funding for all paediatric vaccines according to the state-recommended programme. Quantity and frequency depending on product up to the maximum allowed amount. Mirena device - 1 device every 60 months. Limited to R1 500 per family per year. Includes all items classified in the category of female contraceptives. Up to 6 weeks treatment plan as per approval. Applicable to beneficiaries who have serious spinal or back problems and may require surgery. The Scheme identifies appropriate participants for evaluation at the DBC Centre. Based on the outcomes of the evaluation, a rehabilitation treatment plan is drawn up and initiated which lasts approximately 6 weeks. 1 vaccine at 6, 10 and 14 weeks after birth. 1 booster vaccine between 15-18 months. If the booster vaccine was not administered timeously, the maximum age to which it will be allowed is 5 years. Once every 24 months. Scheme tariff is applicable. Once per year. Can be done at a gynaecologist or GP. Consultation paid from the consultation benefit. Once per year. To be done at urologist. Urologist consultation paid from the consultation benefit. 3 vaccinations per beneficiary. Vaccinations will be funded at MRP. 1 per beneficiary per year. All beneficiaries, 10 years and older, have access to 1 biometric benefit package from selected pharmacies (Dis-Chem, Clicks, Script Savers and Pick n Pay). 1 per family per year. Educational. BestBaby Programme With so many things to juggle, the BestBaby programme is created to help moms and dads through the entire pregnancy without missing a beat. At Bestmed we want you to enjoy this entire experience. Registering on this programme will give you the following support and benefits: ■■ ■■ ■■ ■■ ■■ A 24-hour professional medical advice line. Weekly e-mails packed with convenient information about your pregnancy, your baby’s development, how to deal with unpleasant pregnancy symptoms and useful tips. Dads won’t be left out as they will also receive e-mails every second week to inform them about the baby’s development and Mom’s progress. To make sure your pregnancy starts right you will receive a welcome pack containing an informative pregnancy book to guide you through the stages and discount vouchers for various baby items. Mom and Dad can also expect a pregnancy health pack, via Fastmail, within the first month of registration. In your second month after registration, we will send you a beautiful baby bag, to your door, packed with products to use after baby’s birth. Momsto-be can expect their bag to contain wonderful products. * Please note that you may only register in the programme after 12 weeks of pregnancy. Midwife-assisted births are covered at 100% of Scheme tariff on all Pace options. For a more detailed overview of your benefit option and to receive a membership guide please contact service@bestmed.co.za Preventative Dentistry Note: Services mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP). DESCRIPTION OF SERVICE AGE FREQUENCY General full-mouth examination by a general dentist (incl. gloves and use of sterile equipment for this visit) Above 12 years. Once a year. Under 12 years. Twice a year. Full-mouth intra-oral radiographs All ages. Once every 36 months. Intra-oral radiograph All ages. 2 x photos per year. Scaling and/or polishing All ages. Twice a year. Fluoride treatment All ages. Twice a year. Fissure sealing Up to and including 21 years. In accordance with accepted protocol. Space maintainers During primary and mixed denture stage. Once per space. Disclaimer on exclusions: General and option-specific exclusions apply. Please refer to www.bestmed.co.za for more detail. Contributions PRINCIPAL MEMBER Risk amount ADULT DEPENDANT CHILD DEPENDANT* R3 000 R2 940 R661 R529 R519 R117 Total monthly contribution R3 529 R3 459 R778 Annual savings account R6 348 R6 228 R1 404 Savings amount * You only pay for a maximum of four children. All other children can join as beneficiaries of the Scheme free of charge. You can save money by obtaining preauthorisation for planned, in-hospital medical procedures in advance. Abbreviations CDL = Chronic Disease List; DBC = Documentation Based Care (back rehabilitation programme); GP = General Practitioner or Doctor; HPV = Human Papilloma Virus; M = Member; M1+ = Member and family; MRP = Mediscor Reference Price; MRI/CT Scans = Magnetic Resonance Imaging/Computed Tomography Scans; NPWT = Negative Pressure Wound Therapy; PET scan = Positron Emission Tomography scan; PPN = Preferred Provider Negotiators; PSA = Prostate Specific Antigen. For a more detailed overview of your benefit option and to receive a membership guide please contact service@bestmed.co.za Disclaimer: Whilst Bestmed has taken all reasonable care in compiling this membership guide, we cannot accept liability for any errors or omissions contained herein. Please note that should a dispute arise, the registered Rules of Bestmed as approved by the Registrar of Medical Schemes shall prevail. Please visit www.bestmed.co.za for the complete liability and responsibility disclaimer for Bestmed Medical Scheme as well as our terms and conditions. ©Bestmed Medical Scheme 2014 Bestmed Medical Scheme is a registered medical scheme (Reg. no. 1252) and an Authorised Financial Services Provider (FSP no. 44058). 705058 Bestmed Pace2 Benefit Summary 03/03/2015 This brochure was printed in March 2015. For the most recent version please visit our website at www.bestmed.co.za Contact Details SMS ‘QUOTE’ to 41631 086 000 2378 and we’ll call you back service@bestmed.co.za 012 472 6500 www.bestmed.co.za @BestmedSocial www.facebook.com/ BestmedMedicalScheme WALK-IN FACILITY Block A, Glenfield Office Park, 361 Oberon Avenue, Faerie Glen, Pretoria, 0081 POSTAL ADDRESS P. O. Box 2297, Arcadia, Pretoria, 0001, South Africa ER24 AND INTERNATIONAL TRAVEL COVER Tel: 084 124 HOSPITAL AUTHORISATION Tel: 0800 22 0106 E-mail: authorisations@bestmed.co.za CHRONIC MEDICINE Tel: 086 000 2378 E-mail: medicine@bestmed.co.za Fax: 012 472 6760 ENQUIRIES AND CLAIMS Tel: E-mail: 086 000 2378 service@bestmed.co.za (queries) claims@bestmed.co.za (claim submissions) BESTBABY Register by phoning 0861 111 936 or e-mail your medical aid number to info@babyhealth.co.za BESTMED HOTLINE, OPERATED BY KPMG Should you be aware of any fraudulent, corrupt or unethical practices involving Bestmed members, service providers or employees, please report this anonymously to KPMG. Hotline: Hotfax: Hotmail: Postal: 0801 11 02 10 toll-free from any Telkom line 0800 200 796 fraud@kpmg.co.za KPMG Hotpost, at BNT 371 P. O. Box 14671, Sinoville, 0129
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