3 Robin Hood Lane Sutton Surrey SM1 2SW Spring 2015 Issue 50 CONTACT 50th Anniversary Edition Editorial Chairman’s Message 50th Anniversary Celebration on 13th May 2015 From the archives – the early years Health and wellbeing From the archives – first resource centre appeal News from the Recreation & Leisure Committee Chloe Smith – Social Group for young people From the archives – access always an issue? From the archives – low vision equipment, how times change Frank Smith – this month’s poem A short history of Braille Professional Vision Services Focus Day – 23rd April SCILL on the road – new Hello Club in Cheam From the archives – the new Millennium and resource centre The LEAD Initiative in Surrey – dog awareness programme From the archives – Restocking the resource centre! Donations Geranium Day Changes at the approach to Sutton Station RBS and Natwest – accessible cards Regular Events Useful Numbers 1 2 2 4 4 6 7 8 10 11 12 13 14 15 15 16 16 18 19 20 20 22 23 24 EDITORIAL Welcome to the Spring edition of CONTACT magazine. Coincidentally, this 50th edition also marks the 50th Anniversary of the local association which began life as Sutton Association for the Blind in 1965. Over the years, the charity has evolved, from a small organisation administering grants to individuals in need and has now become a major provider of sight loss services in Sutton. We hope you find the articles and information of interest, but there is also a good deal of information on our website www.suttonvision.org.uk. This edition has been edited by Stephen and the staff team. Comments and contributions from Sutton Vision members and local partners are always welcome and may be sent to Stephen at stephenhawkins@suttonvision.org.uk. We are always interested to hear what you think of the newsletter and to receive ideas about articles for inclusion. Please note that the deadline for the Summer issue is Thursday 11th June 2015. MESSAGE FROM THE CHAIRMAN CONGRATULATIONS ON YOUR 50TH BIRTHDAY! YES, Sutton Vision, formerly known as SAB, is 50 years old this year. Quite a landmark, isn't it? However, Sutton Vision would not be here at all if it had not been for Kathleen Claridge and a small group of likeminded souls who recognized that more needed to be provided for visually impaired people in Sutton than was currently being provided by the Local Authority or other agencies. They had the vision to see that, with funds raised by the Greater London Fund for the Blind (GLFB), SAB could supplement the support already given by the Local Authority through its three Social Workers specifically dedicated to supporting people with sight loss. So, in 1965, the Sutton Association for the Blind (SAB) was founded. In those early days, the SAB Committee, led by Kathleen Claridge, worked closely with the three Social Workers to discuss and agree where SAB's 2 funds could be of best use in facilitating the everyday lives of visually impaired people on a low income. For example, by providing tactile markings on kitchen equipment, or supplying a large button telephone. Steadily but surely, SAB Trustees and members came to realize that far more could, and should, be done for more people with a sight loss than had hitherto been the case. Thus, we now have a thriving organization providing a range of services, up to date information, advice and support, to more and more people, including carers. We are constantly reaching out into the community and are enjoying excellent working relationships with other related agencies. For example, the Sutton Eye Unit and Optometrists. I have been involved with SAB, and now SV, for many years. Except for a short break, I have been proud to be Chair of Trustees since 1999. I have seen the Organization grow from a committee comprising members prepared to give their time and expertise to improving the life styles of people less fortunate than themselves, to the Organisation we see today, employing a Chief Officer and staff, all dedicated to providing the best possible services to as many people they can identify who might benefit from what we have to offer. Of course, they could not achieve what they do, without our invaluable team of volunteers. I do not have space to list everyone here, but rest assured that, all those involved at the inception, development and successful running of Sutton Vision, will be remembered for their dedication, tenacity and abilities, in realizing the key objective of filling a large gap in the provision of essential services and support for people with sight loss. Eric Kennedy - Chair of Trustees 3 50th Anniversary Celebration 1965 - 2015 Sutton Vision (formerly Sutton Association for the Blind) will be celebrating 50 years of service to residents in the London Borough of Sutton who have sight loss. We are extremely proud to reach this milestone and invite you to help us celebrate, reminisce about the past and plan for the future. On Wednesday 13th May you are welcome to join us at the SCILL Centre, 3 Robin Hood Lane, Sutton, SM1 2SW between 3.00 and 6.00 p.m. for a celebratory tea. We will be displaying extracts from our archives, and if you have any special memories that you would like to be included, please contact Andrea. If you would like to join our celebrations, please let Andrea Dix know by Thursday 16th April (Tel: 020 8409 7166 or andreadix@suttonvision.org.uk) because places are limited. We look forward to hearing from you. Andrea Dix From the Archives – The Early Years: On the 11th March 1965, Wallington and Carshalton Advertiser reported on the formation of a Sutton voluntary association to take over the work formerly done by the county-based Surrey Voluntary Association for the Blind (now Sight for Surrey). In February 1965, the local authority’s Chief Welfare Officer, W France, wrote to Harold and Kathleen Claridge “The Surrey Voluntary Association has given its intention to withdraw from the area of the new London Boroughs, but will continue to provide some welfare services until voluntary associations for the blind have been formed in the new boroughs”. The steering meeting called to discuss formation took place on 11th March 1965 and forecast the likely income from the Greater London Fund for the Blind as “approximately £400” (based on a per capita income of 30 shillings for 265 people registered as blind). 4 Records of the Charity for 19th May 1965 reported that the inaugural meeting of the Sutton Association for the Blind was held in the Council Chamber of Wallington Town Hall with 40 people present. Colonel Wells (in the Chair) and the first Mayor of the new Borough of Sutton, Alderman A Letts, welcomed guests. Mr A Jay, General Secretary of the Greater London Fund for the Blind, pledged support in the form of an annual allocation of funds, noting that the previous year’s fundraising on behalf of all member organisations had raised £191,000. Kathleen Claridge was elected to the Executive Committee. Business at a meeting of the Executive Committee held on 3rd June 1965 included a discussion about an approach made to Sir Billy Butlin for “out-of-season accommodation for blind people and their guides” and of the purchase of a showcase to be placed in the entrance of the Town Hall to display “articles made by the blind”. Holiday grants of £120 had been paid to various individuals during the year-to-date. Events in 1965: 15 January - Sir Winston Churchill is reported to be seriously ill after suffering a stroke. 24 January - Sir Winston Churchill dies aged 90 at Chartwell, his Kent home of more than 40 years. 30 January – Thousands attend Winston Churchill's state funeral in London. During the three days of lying-instate, 321,000 people file past the catafalque, and the funeral procession travels from Westminster Hall to the service at St Paul's Cathedral, attended by the Queen, Prime Minister Harold Wilson, and representatives of 112 countries. 5 HEALTH AND WELLBEING We are currently reviewing our services and would like to gauge interest in the new services we are considering offering to our members. We all know how important it is to lead a healthy life style by eating properly and doing regular exercise and making good lifestyle choices e.g. not to smoke or to stop smoking. Television and radio are full of cookery programmes and reports regarding what to eat and what not to eat and information about the positive impact regular exercise has on our lives. With this in mind we have identified several opportunities which you may find interesting and wish to take part. Tai Chi I have met a Tai Chi instructor who teaches across Surrey and she would be willing to start up a class here at Sutton Vision. If there is enough interest we would look at arranging weekly classes to start in the middle of April. We have provisionally booked the class for Friday afternoons from 2.45 pm until 3.45 pm. The maximum number per class will be 6 to 8 people so it would be on a first come first serve basis. There are many benefits in practicing Tai Chi to achieve health and wellbeing which include better posture and balance and renewed energy and vitality to name but a few. Cooking and Healthy Eating A person’s diet is important in maintaining good health and preventing some illnesses. For example antioxidants like vitamin C, Lutein and Zeaxanthin that are contained in leafy greens may help reduce your risk of Cataracts and Macular Degeneration. Fibre is a nutrient found in brown or wholegrain rice, baked beans, almonds, pecans to name but a few foods which can lower cholesterol and blood pressure and help control blood-sugar swings by slowing the absorption of carbohydrates into your bloodstream after meals. This helps to lower the risk of developing cardiovascular disease and type 2 diabetes of which 20% of people go on to develop Diabetic Retinopathy. Rebekah has been in touch with Blind Aid who have organised a tri-borough project which 6 includes cooking and healthy eating classes. The classes currently organised by Blind Aid are for a period of 6 to 8 weeks and participants choose to attend once or twice a week. This article is to gauge member’s interest so we can plan how many classes we may need going forward. People will need to sign up for a 6 week course. You will need to make your own transport arrangements. Sherwoods Café is open Monday to Friday 9.30 am until 2.00 pm and offers tea, coffee, sandwiches and light snacks if you require these. Lorraine Lowther From the Archives Resource Centre – First Appeal During the 1990s, a number of trustees and members of local groups were involved in a plan to raise funds of £600,000 to acquire premises from which to operate a resource centre. Sutton Association of the Blind was reported as having made a contribution of £35,000 towards the target £600,000. However, the scheme never came to fruition at that time. Later in the same month, the Sutton Herald reports that David Blunkett, then Secretary of State for Education, backs the socalled Way Forward Appeal. The Sheffield MP, was an acquaintance of twins Jane and Mary Phillips. It would not be until the new Millennium that the plans would finally came to fruition, when the board of the newly incorporated charity obtained space for a resource centre in the SCILL building at 3 Robin Hood Lane. 7 News from the Recreation and Leisure Committee The Recreation and Leisure Committee is an independent and informal group which promotes sporting and leisure activities in the London Borough of Sutton. The RLC organises the programme and acts as the point of contact for participants. Although Sutton Vision supports and encourages RLC and their activities, members should be aware that any events organised directly by the RLC are independent of Sutton Vision and are the responsibility of RLC only. Please contact RLC Committee members direct if you wish to learn more about the programme or to book a specific event. The Recreation and Leisure Committee is proud to present … Coffee mornings Our regular coffee morning at Waterstones cafe, 1st floor, in Sutton High Street, was as usual ,well attended with around a dozen folk popping in for a chat and a coffee. The staff at Waterstones continue to give us a warm welcome and friendly service. This group meets on the first Friday of each month at 10.30. Why not come along, we'd love to see you. If you live in the east of the borough, or even if you don't, you might like to support our new Wallington library coffee morning, held on the second Wednesday of the month in the library cafe from 10.30. June's meeting saw 8 of us sitting in the sunshine by the fish pond putting the world to rights. If you haven't been yet, we look forward to seeing you. Book Club Our book club continues to meet at Waterstones on the 4th Monday of the month at 10.30. We have listened to an eclectic range of books in the past and look forward to more. The new one click initiative at the library is very exciting for us as we may now look forward to professional readers of unabridged books 8 Pub Social Evenings These are held on the first Monday evening of the month at The Hope, West Street, Carshalton. Pub Lunch These are held on the 3rd Tuesday of the month from 12 noon onwards at the Prince of Wales, Malden Road, Cheam. If you are interested in coffee socials or book club please contact Sue Christie on 07891 783291 or email susanchristie48@btinternet.com. If you are interested in local sports activities, why not sign up for Metro Sport by taking a look at their website www.metroblindsport.org Erica Grimsey and Sue Christie Events in 1965: 6 February – Sir Stanley Matthews plays his final First Division game, at the record age of 50 years and 5 days. 16 February – The British Railways Board (chairman: Richard Beeching) publishes The Development of the Major Trunk Routes proposing which lines should receive investment (and, by implication, which should not). 18 February – The Gambia becomes independent from the United Kingdom. 10 March – Goldie, a London Zoo golden eagle, is recaptured after 13 days of freedom. 9 New Social Group for Young People I'm Chloe Smith and I am planning to start a young people's group in Sutton - with support from Sutton Vision and Thomas Pocklington Trust. My plan is to bring young people from Sutton and surrounding areas together, primarily as a social activity for people to enjoy and to create a social network. My idea is to focus on young people from 16 to 25, though I would want some flexibility if there is sufficient demand. Sutton Vision will help with publicity and has offered space in its resource centre for us to meet, but we would also like to involve other sight loss organisations in the project, particularly neighbouring ones in Kingston, Surrey, Merton and Croydon. I plan also to use my contacts in Action for Blind People and the Royal London Society for the Blind in the project so that the group can draw upon the interests and programmes offered by other organisations. If you are interested in hearing more, contact me on chloesmith1994@btinternet.com. Otherwise you can leave a message with Lorraine (lorrainelowther@suttonvision.org.uk) or with Stephen (stephenhawkins@suttonvison.org.uk) at Sutton Vision and they will take a message for me. You can leave a message for me with any of the Sutton Vision team by calling 020 8409 7166. I look forward to hearing from you. Chloe Smith Events in 1965: 18 June – The government announces plans for the introduction of a blood alcohol limit for drivers in its clampdown on drink-driving. 8 July – Great Train Robber Ronald Biggs escapes from Wandsworth Prison. 24 July – Freddie Mills, former British boxing champion, is found shot in his car in Soho. 27 July – Edward Heath becomes leader of the British Conservative Party following its first leadership election by secret ballot. 29 July – The Beatles film Help! Receives its premier in London. 1 August – Cigarette advertising is banned on British television. 10 From the Archives: Access Always an Issue? On 16th September 1998, the Sutton Herald runs a story about David Stafford, Sutton resident but a St Johnston football fan, who regularly uses the British Airways shuttle – accompanied by his guide dog Iris – to watch his team play in Scotland. David, pictured on the tarmac with two British Airways stewards, says “I have been flying up to Scotland regularly for matches and British Airways always treats us very well. Iris loves flying and like all guide dogs is very calm. She can’t wait to get up the steps, find her seat and loves the take-off”. Access is still an issue for people with a visual impairment today, so we wonder whether British Airways was ahead of its time in terms of making life easy for passengers. Seventeen years on, perhaps there are still lessons to be learned for some current providers of public transport services. Birthdays in 1965: 14th January Hugh Fearnley-Whittingstall, English chef. 20 January – Sophie, Countess of Wessex (patron of the Greater London Fund for the Blind). 27 April – Anna Chancellor, British actress. 17 May – Jeremy Vine, British BBC radio and television presenter. 7 June – Damien Hirst, English artist. 15 July – David Miliband (brother of Ed). 31 July – J. K. Rowling, English author. 1 August – Sam Mendes, English stage and film director. 2 September – Lennox Lewis, British boxer. 11 From the Archives Low Vision Equipment – How Times Change! With the development of the Resource Centre and as an approved agent of British Wireless Fund, Sutton Vision has recognised the value of low vision aids and audio equipment. From the 1950s to the 1990s, local firm Clarke and Smith made audio equipment for educational institutions, some of which was distributed by the British Wireless Fund for the Blind through Sutton Association for the Blind. The equipment produced in the Wallington factory included television sound receivers like the one pictured left, curiously dated in appearance, as well as tape recorders and record players, including the famous ‘Ferrograph’ brand. The fund also distributed radios made locally by Roberts, including the classic model from the 1990s pictured right. Together with its sister charity, Sutton Talking Newspaper, Sutton Vision continues to offer accessible news and entertainment in audio formats and we are happy to report that STN is expanding the range of materials available in a wide range of formats. Times change, of course, and the cassette tapes equipment known and trusted by our older members are becoming obsolete. CDs and USB drives are now the market leaders and the Clarke and Smith cassette tape player from the 1950s (pictured left) has become a quaint museum piece. 12 This Month’s Poem from Frank Smith! [Editor’s Note: We are sorry to announce that Frank Smith is moving away from Sutton in April and is moving to stay with his daughters, alternating between the South Coast and Northamptonshire. Frank has been associated with Sutton Vision - serving as a trustee in the early years and as a telephone contact volunteer right until the present. Frank has been a consistent presence in the office, offering a listening ear to Sutton Vision members each week and he’ll be missed by all of us. Frank tells us that he will continue to keep in touch and we hope that he will continue to be a contributor to these pages. Thanks to Frank from all at Sutton Vision and we all wish him well in future. My Very Good Friend Everyone needs a good friend One upon whom you can depend Someone with good listening ears Whose advice may calm any fears. You should meet at your friend’s house As your concern may be with your spouse. A cynic may say, ‘Oh! What the heck!’ ‘A friend in need is a pain in the neck!’ But some day that cynic may be in need; Then they will appreciate a friend indeed. No one person has all the answers. 13 It’s not like judging Strictly’s dancers A friend you know you can rely on Who is ready to give a shoulder to cry on. Whatever the problems with which you contend, It is nice to know you have a really good friend. Frank Smith, March 2015 A Short History of Braille This system of writing and reading used by many blind people was invented almost 200 years ago by Louis Braille. While several types of written communication systems were tried during a ten-year period beginning in 1825, the one invented by a blind teenager (Braille) was adopted. Some modifications have been made to it over the years but the Braille code in use today is virtually the same as it was in 1834. However writing braille was a cumbersome process. Braille writers created braille characters with a stylus and slate or by using one of the complex, expensive, and fragile braille writing machines available at the time. In 1951 the original Perkins Brailler was produced David Abraham (1896–1978), a woodworking teacher at the Perkins School for the Blind. The Perkins Brailler is a "braille typewriter" with a key corresponding to each of the six dots of the braille code. In 2008, a lighter and quieter version was developed and launched. It also includes an erase key and an integrated carrying handle. In 2012 the SMART Brailler was invented by David S Morgan and uses text-tospeech audio feedback and a digital display for both sighted and blind individuals to communicate, teach and learn braille together. Teachers in a mainstream classroom can see what their students are brailling through the digital display. The SMART Brailler is available in more than ten languages. With the advent of computers, many users create braille output using a computer and a braille embosser connected to the computer. Visually 14 impaired users can read the computer screen by using screen reader computer software and/or braille displays. Users of such a system can use a computer keyboard in the standard way. Whilst Sutton Vision does not yet have a PC connected embosser, our colleagues at See Ability in Leatherhead have a brand new system set up in their IT suite. To find out more about the latest technology available, visit our resource centre at Robin Hood Lane or talk to Vanessa Valentine (Tel: 020 8409 7166, Email: Vanessavalentine@suttonvision.org.uk ). Vanessa Valentine Professional Vision Services: Low Vision Focus Day PROFESSIONAL VISION SERVICES, in association with Sutton Vision, will be holding a FOCUS DAY here at Sutton Vision on Thursday 23rd April 2015 between 10am – 2.30pm. If you are interested in attending please phone Vanessa on 0208 409 7166 to make an appointment - Please see enclosed a flyer with details of Professional Vision Services and the products that will be on show. Vanessa Valentine SCILL ON THE ROAD A new group has started – you are invited to meet up with others in your community for refreshments and a chat plus quizzes, chair based exercise, speakers and more as decided by the group. The group meets on Mondays from 10.00 am – 12.00 pm in the Community Hall, Church Road, Cheam, SM3 8QH (on the left of Cheam Library by St Dunstan’s Church). We hope you enjoy the group. Ruth Overton 15 From the Archives: The New Millennium and the Resource Centre The Annual Report for 2001 includes information on the development of the resource centre – housed within the SCILL Centre – in the previous year. Eric Kennedy, Chairman, reports that the new centre was officially opened at a ceremony attended by Paul Burstow MP ably assisted by a certain ‘young Chloe Smith’ (then aged 7 years). It’s interesting and gratifying to note that both individuals continue in their support for Sutton Vision. Though Chloe celebrated her 21st this year and is much taller than in the photograph, Paul Burstow is instantly recognisable and showing no signs of reducing his work in support for the local VI community. The Chairman’s report also announces the intention to seek charitable funds to support a paid development worker to develop services and expand the number of members, an aim which was soon to be realised with the appointment of Barbara Duncan as Development Manager and subsequently Chief Officer. LEAD initiative in Sutton: Local Environmental Awareness on Dogs (LEAD) is a police-led initiative founded in the London Borough of Sutton in South West London, to encourage responsible dog ownership of all breeds of dog. It seeks to provide advice to the public on dog issues, improve dog safety and dog welfare and deal with anti16 social and inconsiderate behaviour by individuals with dogs in a way that protects and reassures the public. It is aimed at all dog owners in Sutton whether in private or rented accommodation. This work is being promoted through regular dog roadshows, engagement with dog owners during regular patrols and through day-to-day contact with owners of dogs that come to police attention. To achieve this local police are working closely with partner agencies, which include Sutton Council, all Registered Social Landlords like Sutton Housing Partnership and Roundshaw Homes, the RSPCA and the Riverside Animal Centre, which is based in Beddington Park, Sutton. Annual surveys of local residents highlight issues concerning dogs, such as nuisance dogs and dog fouling which are high on the list of concerns among residents in the Borough. Changes in legislation mean that if a dog attacks an assistance dog then its owner will have committed an offence under the Dangerous Dogs Act. If the dog injures the assistance dog then its owner will be liable for prosecution and face a maximum sentence of three years in prison. LEAD is aimed at tackling the concerns of local residents and PC Heath Keogh is happy to visit Sutton Vision to address the concerns of Sutton Vision members alarmed at the growing number of attacks on Guide Dogs. Deaths in 1965: 4 January – T. S. Eliot, American-born writer, Nobel Prize laureate (born 1888). 28 January – Tich Freeman, English cricketer (born 1888) 23 February – Stan Laurel, British actor (born 1890). 17 From the Archives: Restocking the Resource Centre! Nine years after the development of the resource centre at Robin Hood Lane, on 25th March 2010, the Sutton Guardian carries a story on grant of £2,000 awarded by the Gannett Foundation (the parent company’s charity) towards the restocking of the resource centre at Robin Hood Lane. The money to be used for the purchase of a range of equipment, including internet radios, large-button telephones, lighting and talking watches. Volunteer and trustee, Janice O’Donnell quoted as saying “Life becomes so difficult when you start losing your sight. You don’t recognise people in the street and they think you’re being snooty when you don’t recognise them. When people are diagnosed they think their lives are over. By coming to SAB people realise they can start afresh and have a new life”. The proud demonstrator of the large-button telephone, Bob Churchman (pictured above left), is still with Sutton Vision running the ever-popular music appreciation groups. 18 Donations Sutton Vision continues to receive generous donations from many people and organisations. Two supporters who funded an event in 2013 have donated a further £365 this year in support of our work. The family and friends of a member who recently passed away sent us £100.00 in her memory. We have also received donations from members by way of a thank you for the services we have provided. Rebekah and member Tracy, accompanied by her guide dog Urwin, addressed the children at Manor Park Primary School. They spoke about visual impairment; the equipment VI people use to assist them and the importance of a healthy diet and regular eye tests. Resources were shown to the children and they thoroughly enjoyed meeting Urwin. Tracy spoke about the training and life with a guide dog. The children kindly nominated Sutton Vision as their chosen charity and sent a very generous cheque for £328.00 towards our funds. Two organisations nominated Sutton Vision to be the recipient for fund raising events, Cheam Townswomen’s Guild sent a cheque for £175.00 and The After 8 Club, who meet at Christchurch with St Philip, sent a cheque for £180.00. We appreciate all this support and thank everyone for their kindness and generosity. 19 Geranium Day is Friday 15th May 2015! Are you able to help us? If you are able to collect for one or two hours in the morning or afternoon in Sutton High Street for Geranium Day it would really be appreciated. Please contact Lorraine at the office on 020 8409 7166 or email lorrainelowther@suttonvision.org.uk The Greater London Fund for the Blind (GLFB) was formed in 1921 by Sir Arthur Pearson who was also founder of both the Daily Express and the national charity St Dunstan’s in 1915 (which is now known as Blind Veterans UK) for soldiers blinded by war. Sir Arthur had glaucoma and was blind. Just before he died he organised a “Geranium Day” appeal in London to raise awareness of the difficulties faced by blind and partially sighted people living with sight loss. Today the GLFB is a fundraising organisation and funds the work of its nine member charities of which Sutton Vision is a member. GLFB reserves a third of its income to make special grants to other local charities and organisations which request financial assistance from the GLFB e.g. “Blind in Business” an organisation working with two hundred employers to help raise the hopes and ambitions of visually impaired people to be treated at interviews and in jobs on the same level as sighted people. The other eight member organisations of GLFB are as follows: Blind Aid (formerly Metropolitan Society for the Blind, CLARITY, Croydon Vision, KingstonUpon-Thames Association for the Blind, Merton Vision, Middlesex Association for the Blind, SeeAbility and Sight for Surrey. The funds received from the GLFB by these organisations enable them to provide a range of services which include training and employment programmes, advice about equipment and facilities and support from the point of diagnosis through the entire rehabilitative process for adults, children and people with dual sensory loss. This information is taken from the GLFB website www.glfb.org.uk . So, if you can please help us to collect for GLFB on Friday 15th May 2015 we would be happy to hear from you. 20 Improvements around Sutton Station The area around Sutton station is undergoing some changes. Although the works are currently taking place, with all the clutter that goes with that, when they are finished the changes will improve the look and functioning of the streets and public transport. The improvements include creating more space for pedestrians with wider footways and pedestrian crossings, re-paving, and improving the arrangement of bus services. There will also be a new civic clock, and improvements to shop fronts to smarten the area. Overall there will be a more positive and uplifting ‘welcome to Sutton’. The works are being delivered in partnership between Sutton Council, Transport for London, Network Rail and Southern Railway and were developed in discussion with stakeholders in 2014. There are some changes to layout in the area. 1. Bus stops around the station Instead of the bus stops being clustered near to the station, they have been spread out to make it easier and safer for passengers and bus movements. Southbound bus stops are now spread out. One stop outside the station (buses 420, 280, 80, S1, S3) and in The Quadrant (164, N44), remains. The southbound bus stop for the S4 and the 470 is now in Mulgrave Road, opposite the shops. The National Express coaches now go from The Quadrant bus stop. Northbound bus stops have changed. The stops for the S3, 280, 164 and 80, are now south from the railway station, near to the Ocean Fish Bar (opposite the junction with The Quadrant). To get to these stops from the station, go left as you exit the main entrance, pass over the bridge and cross at the pedestrian crossing. You can also use the newly opened side entrance to the station (see below). The northbound bus stop for the S4 and the 470 is in Mulgrave Road, next to the shops. 2. Pedestrian crossings The controlled pedestrian crossing which was outside the station is now south of the station. This lines up with the new bus stops. There is an informal crossing directly outside the station, and in Mulgrave Road, with a pedestrian refuge and different coloured paving on the road. 21 3. Side entrance to the station There is now pedestrian, including disabled, access to the station from the side entrance – from Brighton Road follow the walkway behind the cycle parking. This entrance is open 5.30-6am – 10.30-11pm. If you are travelling north by bus from the station the side entrance lines up well with the new bus stops. It leads directly to the new pedestrian crossing, and also avoids the main entrance which gets very busy at rush hour. More detailed information about the improvements is provided at www.sutton.gov.uk/SuttonStation. Hermione Brightwell, London Borough of Sutton RBS and NatWest launch accessible cards for partially sighted and blind customers In the UK alone there are over 2 million people living with sight loss making lots of everyday tasks, including banking, difficult and frustrating. Following feedback from a partially sighted customer, RBS and NatWest have introduced a new accessible debit card. The new debit and savings cards feature Braille, a notch to help identify the card and a large print phone number. RBS and NatWest are now launching new accessible debit and savings cards which have been specifically designed for blind and partially sighted customers. To address some of the common problems that blind and partially sighted customers face, the cards will: • • • • feature Braille markings to identify which card is savings and which card is debit have a notch cut out on the right hand side of the card to help customers insert their card into ATMs and PIN pads correctly show telephone numbers where they will be most clear have large font on the back of the card to make the phone numbers easier to read RBS and NatWest’s new cards can initially help their 15,000 customers registered as blind or partially sighted. All other features of the card 22 remain the same – this card can be used in ATMs, at point of sale and for Contactless transactions home or abroad. The cards can be ordered in all RBS and NatWest branches, online or through telephone banking and will be issued within 48 hours. Regular Dates For information on any of these activities please call 020 8409 7166: Event Date Hello! Club (New Every Monday Group) 10.00 am – 12.00 noon Venue Community Hall Church Road, Cheam (On left of Cheam Library by St Dunstan’s Church) Hello! Club Every Thursday 10:00 am -12.00 noon Christchurch with St Philip, Ruskin Drive/Cheam Common Road, Worcester Park Social Eyes Alternate Thursdays SCILL Centre, Robin 2:00pm - 4:00pm Hood Lane, Sutton Pub Social 1st Monday evening of the The Hope, West St, month Carshalton Music Group 2nd Monday of the month SCILL Centre, Robin 12.15 – 2.30 p.m. Hood Lane, Sutton Reminiscence & 3rd Monday of the month Poetry Group 12.15 – 2.30 p.m. 23 SCILL Centre, Robin Hood Lane, Sutton Useful Telephone Numbers GPO telephone circa 1965 The following list of useful numbers includes an emergency number for the London Borough of Sutton and Sutton Eye Unit. RNIB/Action for Blind People Helpline London Borough of Sutton First Contact Pension & Benefits Sutton Eye Unit Macular Society (National) Sutton Group Age UK (Sutton) Sutton Carers Centre Citizens Advice Bureau (Sutton) Sutton Talking Newspaper Sutton Vision The Friendly Club - 0303 123 9999 020 8770 5000 020 8770 4337 020 8687 3621 020 8296 4364 01264 350 551 020 8661 1886 020 8770 4090 020 8296 5611 020 8405 3552 020 3759 6679 020 8409 7166 020 8669 4106 GPO telephone – circa 1964 Charity No. 1092429 Company No. 4388249 24
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