Policies and FAQs         Services are billed at a 1-hour ($24.00) minimum, additional time is calculated in 15-minute ($6.00) increments. Our service fee starts when we leave our location and ends when the task is completed. The first 10 miles starting from our location is free, additional miles charged at $0.555 per mile. Cancellation notices received less than 24 hours prior will be assessed a $20.00 service fee. Services required outside business hours are assessed an additional $12.00 per hour. 88errands will only transport people or pets in the customer’s insured vehicle. Payment is required prior to service and is due at time of booking. Any adjustments will be made after service is completed. Payment may be made only by credit or debit card. Visa, MC, AE, and Discover. What is your service area? 88errands is available in La Crosse and Monroe Counties in WI, and Houston County in MN. What are your business hours? Our business hours are Monday through Friday 7:00AM to 6:00PM, Saturday 8:00AM to 3:00PM. Sundays and after hours are scheduled based on availability and require a premium fee. How much advance notice do you need? We prefer to book at least 48 hours in advance. We understand that emergencies come up from time to time so we do accept same-day service requests as our schedule allows. How long does it take to respond to phone and email messages? Every call and email is very important. We check messages throughout the day and strive to respond the same day. The task I need help with is not listed, may I call you? Of course! We customize services to meet each client's specific needs. If you have an errand that isn't listed, please give us a call. We shall do our best to assist. Rates Normal Business Hours Monday – Friday, 7:00AM-6:00PM Saturday 8:00AM-3:00PM $24.00 per hour, 1-hour minimum $6.00 per add’l15-minute increments $0.555 per mile after 10 miles Give Us Your To-Do List And We’ll Do It! Extended Business Hours Additional $12.00 per hour Pre-purchased Packages $80.00: 4-consecutive hours $215.00: 10 hours $400.00: 20 hours Package time may only be used during normal business hours and are valid for 90 days. No refunds will be given for unused hours. Gift Certificates Available Personal Errand Services Corporate Concierge Services Senior and Veteran Services Personnel Locally Owned-Locally Proud 88errands’ success is a result of rigidly screened and highly qualified errand runners. All personnel must pass a comprehensive background check, are well paid, reimbursed for mileage, and are welcome to keep all gratuities. 608-790-7088 www.88errands.com M. Scott Ott 123 7th Street North La Crosse, WI 54601 USA Phone: 608-790-7088 Email 88errands@88errands.com www.88errands.com 123 7th Street North La Crosse, WI 54601 When Time is Not On Your Side We Are! Overworked? Overstressed? Overwhelmed? Give Us Your To-Do List And We’ll Do It! 88errands Personal and Senior Services Pick Up/Drop Off •Meals/Dry Cleaning/Errands •Fuel/Wash/Auto Repair Grocery Shopping Home Check Waiting for Service •Cable/Phone/Delivery/ Repairs Library-Video Returns/Exchanges Gifts/Cards Wrapping Post Office Chauffeur-Your Car Medical Appts./Prescriptions Cell Phone/Cable Programming Placing Calls to Customer Service •Phone/Internet/Cable •Returns/Account Issues Addressing/Stamping Email Creation Stop Mail/Newspapers On-line Shopping Reservations •Travel, Recreation, Salon •Dinner, Theatre College/University Student Assist Web Browsing Social Networking Read Aloud Organizing/Paying Bills In-Bound Relocation Assistance •Household Needs, Contractors, Utilities •Schools, Churches, Shopping Centers Contractor Referral •Lawn/Landscape •Snow Removal, Home Repairs Bereavement Assistance 88errands Corporate Concierge Services Personal Assistant Courier Services •Scheduled Routes •Mail Runs •Time Sensitive Deliveries •Document or Package Delivery •Legal Forms Gifts/Flowers Meal/Restaurant Delivery Restocking Supplies Purchase/Wrap/Ship Corporate Gifts Editing/Proofreading Invitations 88errands is a premier errand and concierge service with an uncompromising commitment to customer service and satisfaction. 608-790-7088 88@88errands.com www.88errands.com About Us 88errands is the vision of La Crosse, WI resident and businessman M. Scott Ott. Defined by his career in the travel and service sectors Ott continues to pursue his desire to build businesses strictly adhering to the following corporate policies. ‘A First-Hand Knowledge Guarantee’ Assures every customer that 88errands has visited, inspected, and established a close business relationship with every vendor and service provider. ‘A Common Sense Approach’ Focuses on well planned logistics creating and maintaining great value for our customers and allowing 88errands maximum use of each day. ‘It’s Not the Crisis, But the Recovery’ If the customer is not satisfied we shall rectify the situation to their content or our service is free. 88errands strives to be Western Wisconsin’s and Southeastern Minnesota’s premier errand and concierge service with an uncompromising commitment to customer service and satisfaction. All 88errand runners (88ers) are rigidly screened and highly qualified. 88ers face a comprehensive background check and specific service training. 608-790-7088 88@88errands.com www.88errands.com