Title Page Card-Present Processing Using the SCMP API Supplement to Credit Card Services Using the SCMP API May 2015 CyberSource Corporation HQ | P.O. Box 8999 | San Francisco, CA 94128-8999 | Phone: 800-530-9095 CyberSource Contact Information For general information about our company, products, and services, go to http://www.cybersource.com. For sales questions about any CyberSource Service, email sales@cybersource.com or call 650-432-7350 or 888-330-2300 (toll free in the United States). For support information about any CyberSource Service, visit the Support Center at http://www.cybersource.com/support. Copyright © 2015 CyberSource Corporation. All rights reserved. CyberSource Corporation ("CyberSource") furnishes this document and the software described in this document under the applicable agreement between the reader of this document ("You") and CyberSource ("Agreement"). You may use this document and/or software only in accordance with the terms of the Agreement. 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All other brands and product names are trademarks or registered trademarks of their respective owners. 2 CONTENTS Contents Recent Revisions to This Document About This Guide 6 Audience and Purpose Conventions 6 6 Related Documentation Customer Support Chapter 1 7 7 Introduction to Card-Present Transactions Supported Processors Prerequisites Chapter 2 5 8 8 9 Optional Features 10 Europay, MasterCard, Visa (EMV) 10 EMV Cards and Cardholder Verification Methods (CVMs) EMV Transactions 11 Encryption 12 Payment Network Tokenization Appendix A API Fields 15 16 Formatting Restrictions Data Type Definitions 16 17 P2PE Request-Level Fields (Recommended) EMV Request-Level Fields 18 19 Clear Text Request-Level Fields 22 General Card-Present Request-Level Fields General Card-Present Offer-Level Fields Reply Fields 11 23 36 38 Card-Present Processing Using the SCMP API | May 2015 3 Contents Appendix B Examples 39 Sale Using Swiped Track Data Sale Using Keyed Data 39 40 Sale Using EMV Technology with a Contact Read 41 Sale Using EMV Technology with a Contactless Read Authorization Using Point-to-Point Encryption Card-Present Processing Using the SCMP API | May 2015 42 44 4 REVISIONS Recent Revisions to This Document Release Changes May 2015 All processors that support encryption: updated the information about devices and device reader data values. See "Encryption," page 12. FDC Nashville Global: added note that forced captures are not supported for EMV transactions. See "Europay, MasterCard, Visa (EMV)," page 10. April 2015 All processors that support encryption: updated the device reader data in "Encryption," page 12. FDC Nashville Global: added support for EMV. See "Europay, MasterCard, Visa (EMV)," page 10. TSYS Acquiring Solutions: added support for the cat_level field for transactions from mobile devices. See "General Card-Present Request-Level Fields," page 23. March 2015 December 2014 All processors that support encryption: Updated the device reader data in "Encryption," page 12. Updated the description of the pos_encoding_method field in "P2PE Request-Level Fields (Recommended)," page 18. All processors: changed the retail and retail POS terminology to card present. All processors that support encryption: Added a transaction flow diagram. See "Encryption," page 12. Updated the device reader data in "Encryption," page 12. Added P2PE examples. See "Authorization Using Point-to-Point Encryption," page 44. JCN Gateway: added sales_slip_number reply field in Table 13, "Reply Fields," on page 38. May 2014 CyberSource through VisaNet: added new possible values for the MasterCard payment initiation channel. See payment_initiation_channel in "General Card-Present Request-Level Fields," page 23. FDC Nashville Global: updated the terminal_id field and added the terminal_ id_alternate field. See "General Card-Present Request-Level Fields," page 23. April 2014 All processors: moved the optional features into a new chapter. See Chapter 2, "Optional Features," on page 10. Card-Present Processing Using the SCMP API | May 2015 5 ABOUT GUIDE About This Guide Audience and Purpose This guide is written for application developers who want to use the CyberSource SCMP API to integrate credit card processing with card-present data into their order management system. Implementing the CyberSource credit card services requires software development skills. You must write code that uses the API request and reply fields to integrate the credit card services into your existing order management system. Conventions The following special statements are used in this document: A Note contains helpful suggestions or references to material not contained in this document. Note An Important statement contains information essential to successfully completing a task or learning a concept. Important The following text conventions are used in this document: Table 1 Text Conventions Convention Meaning boldface API field names API service names Graphical user interface elements that you must act upon monospace Code in examples or possible values for API fields Card-Present Processing Using the SCMP API | May 2015 6 About This Guide Related Documentation Getting Started with CyberSource Advanced for the SCMP API (PDF | HTML) describes how to get started using the SCMP API. Credit Card Services Using the SCMP API (PDF | HTML) describes how to integrate CyberSource payment processing services into your business. Refer to the Support Center for complete CyberSource technical documentation: http://www.cybersource.com/support_center/support_documentation Customer Support For support information about any CyberSource service, visit the Support Center: http://www.cybersource.com/support Card-Present Processing Using the SCMP API | May 2015 7 CHAPTER 1 Introduction to Card-Present Transactions This addendum to Credit Card Services Using the SCMP API describes card-present processing with CyberSource. Supported Processors CyberSource supports card-present credit card transactions for the processors shown in the following table. Table 2 Processors that CyberSource Supports for Card-Present Transactions Processor EMV Magnetic Stripe American Express Direct—supports card-present processing only for merchants in the U.S. who are doing business in U.S. dollars. No Yes Chase Paymentech Solutions No Yes CyberSource through VisaNet No Yes FDC Nashville Global Yes Yes FDMS Nashville No Yes GPN No Yes Litle No Yes RBS WorldPay Atlanta No Yes TSYS Acquiring Solutions No Yes Card-Present Processing Using the SCMP API | May 2015 8 Chapter 1 Introduction to Card-Present Transactions Prerequisites Before you start your implementation: Contact your acquirer to find out whether you are allowed to process card-present transactions. Find out from your acquirer and CyberSource Customer Support whether you must have a separate CyberSource merchant ID for your card-present transactions. Contact CyberSource Customer Support to have your account configured to process card-present transactions. For point-to-point encryption (P2PE), you must use an approved device. See "Encryption," page 12. Make sure that you are familiar with the CyberSource SCMP API for processing e-commerce and mail order/telephone order (MOTO) transactions as described in Credit Card Services Using the SCMP API. The request and reply fields for cardpresent transactions are very similar to the request and reply fields for e-commerce/ MOTO transactions. Table 3 Card-Present Fields in Service Requests and Replies Service Request Description Authorization request A card-present authorization request includes additional fields and several existing authorization request fields have different requirements when the request is for a card-present transaction. Authorization reply A card-present authorization reply includes the same fields that are included for an e-commerce/MOTO transaction. Capture request For all processors except CyberSource through VisaNet, a cardpresent capture request includes the same fields that are included for an e-commerce/MOTO transaction. For CyberSource through VisaNet: Capture reply A card-present capture request for a restaurant transaction requires additional fields. See the tables of request-level fields in Appendix A, "API Fields," on page 16. For non-restaurant transactions, a card-present capture request includes the same fields that are included for an e-commerce/MOTO transaction. A card-present capture reply includes the same fields that are included for an e-commerce/MOTO transaction. Card-Present Processing Using the SCMP API | May 2015 9 CHAPTER Optional Features 2 Europay, MasterCard, Visa (EMV) Services: Authorization Authorization reversal Capture Credit Processor: FDC Nashville Global Forced captures are not supported for EMV transactions. Note Card Types: Contact: American Express Diners Club Discover JCB MasterCard Visa Contactless: American Express ExpressPay Diners Club Discover JCB MasterCard PayPass Visa payWave Card-Present Processing Using the SCMP API | May 2015 10 Chapter 2 Optional Features EMV (Europay, MasterCard, Visa) is a global standard for exchanging information between chip cards and POS terminals. A chip card is a credit or debit card with an embedded microchip. A chip card also has a magnetic stripe on the back of the card, which can be used for a back-up transaction when the card’s chip cannot be read. The EMV standards define the protocols for all levels of transmission between chip cards and chip card processing devices: physical, electrical, data, and application. EMV Cards and Cardholder Verification Methods (CVMs) FDC Nashville Global supports EMV cards that are chip-and-signature cards. For these cards, a signature is the only CVM. EMV Transactions EMV transactions are more secure from fraud than are magnetic stripe transactions, which require a visual inspection of the card. Chip-and-PIN cards are more secure from fraud than chip-and-signature cards. When an EMV chip card is used in a POS environment, it generates a cryptogram that changes with each transaction. This dynamic authentication provides an extra layer of security for POS transactions. For an EMV transaction, use the fields documented in "EMV Request-Level Fields," page 19. The following fields and values are specifically for EMV: Request fields: emv_request_card_sequence_number emv_request_combined_tags Reply field: emv_reply_combined_tags Values for pos_entry_mode: contact: Read from direct contact with chip card. contactless: Read from a contactless interface using chip data. msd: Read from a contactless interface using magnetic stripe data (MSD). Values for terminal_capability: 4: Terminal can read chip cards. 5: Terminal can read contactless chip cards. Card-Present Processing Using the SCMP API | May 2015 11 Chapter 2 Optional Features Encryption Services: Authorization Processor: All processors that are supported for card-present transactions The following diagram illustrates the steps in a transaction that uses encryption. 1 You send authentication data to your mobile device management (MDM) application to ensure that the user and the device have the required permissions. Your MDM application sends authentication credentials to the device. 2 The card is keyed, swiped, or read. The device generates an encrypted payload and sends it to your server along with the authentication credentials that were created in Step 1. 3 Your server creates a request message and uses the CyberSource API to send the message to CyberSource. 4 CyberSource sends a reply message to your server. The message indicates whether the request succeeded or failed. 5 Your server processes the information in the reply message. The device displays the status of the transaction. CyberSource provides Derived Unique Key Per Transaction (DUKPT) keys to device manufacturers which they inject into their card readers. To encrypt sensitive transaction data, the read heads on a CyberSource-supported card reader use DUKPT for key management along with the Triple Data Encryption Standard (3DES or TDES) algorithm for data encryption. When you use a card reader that encrypts sensitive transaction data, you can securely send transactions to CyberSource for decryption and processing. You can reduce your PCI scope with encryption that is implemented correctly. Card-Present Processing Using the SCMP API | May 2015 12 Chapter 2 Optional Features CyberSource natively supports encrypted output from ID Tech’s Shuttle, UniMag II, SecureKey M100, SecureKey M130, and SREDKey devices. The following table indicates whether swiped entry and keyed entry are supported for each device. Table 4 Entry Modes Supported by ID Tech Devices ID Tech Device Swiped Entry Keyed Entry Shuttle Yes No UniMag II Yes No M100 No Yes M130 Yes Yes SREDKey Yes Yes The following tables provide the device reader data values for swiped and keyed entry for each device. Table 5 Device Reader Data Values for Swiped Entry for ID Tech Devices ID Tech Device Base64 Value for pos_device_reader_data Hex Value for pos_device_reader_data Shuttle and UniMag II RklEPUlEVEVDSC5VbmlNYWcuQW5 kcm9pZC5TZGt2MQ== 4649443d4944544543482e556e694d61672e4 16e64726f69642e53646b7631 M130 and SREDKey RklEPUlEVEVDSC5TZWN1cmVLZXk uTVNSLlNka3Yx 4649443D4944544543482E5365637572654B6 5792E4D53522E53646B7631 Table 6 Device Reader Data Values for Keyed Entry for ID Tech Devices ID Tech Device Base64 Value for pos_device_reader_data Hex Value for pos_device_reader_data M100, M130, and SREDKey RklEPUlEVEVDSC5TZWN1cmVLZXk uU2RrdjE= 4649443D4944544543482E5365637572654B6 5792E53646B7631 Card-Present Processing Using the SCMP API | May 2015 13 Chapter 2 Optional Features Perform the following steps to enable CyberSource to process the native output from ID Tech’s Shuttle, UniMag II, M100, M130, and SREDKey devices: Step 1 Use the following command to instruct the device to output the data in USB human interface device (HID) mode: Command 02 53 23 01 30 03 40 The device outputs the data as a hex ByteArray. Step 2 Convert the hex ByteArray to a string representation of the hex ByteArray. For example, if a hex byte is A1, converting it to an ASCII string results in the asterisk character (*) but converting it to a string representation of the hex byte results in A1. Step 3 Set the pos_payment_data field to the string representation of the hex ByteArray. For all other devices, use the CyberSource Common Track Format ID to send encrypted data to CyberSource. To use the Common Track specification, you must receive track 1 or track 2 data from the device, reformat the data, and add redundancy checks. For a copy of the Common Track specification, contact your CyberSource account representative. The following table provides the device reader data values for the CyberSource Common Track Format ID. Table 7 Device Reader Data Values for CyberSource Common Track Format ID Format ID Base64 Value for pos_device_reader_data Hex Value for pos_device_reader_data Common Track RklEPUNPTU1PTi5FbmNyeXB0ZWR UcmFja3MuU2RrdjE= 4649443d434f4d4d4f4e2e456e637279707465 64547261636b732e53646b7631 You must use hardware injected with Visa cryptography keys. If you have a specific device that you want to use and it is not in the table of supported devices, contact CyberSource Customer Support to learn whether your desired device can be injected with Visa Inc. cryptography keys and certified for use. Visa Inc. cryptography services work with DUKPT key management and 3DES encryption technologies. For security reasons, you cannot store CyberSource transaction credentials on a mobile device. You can store CyberSource transaction credentials in a secure manner on a file server or a workstation. CyberSource transaction credentials include your merchant ID, transaction security keys, and CyberSource certificates. For information about certificates and security keys, see Creating and Using Security Keys. To support this security requirement, point-of-sale (POS) devices that use the card encryption capabilities supported by CyberSource do not transact directly with CyberSource. Instead, POS devices use an application, an intermediate server, or device management software that transacts directly with CyberSource. Card-Present Processing Using the SCMP API | May 2015 14 Chapter 2 Optional Features For a transaction that uses encryption, use the fields documented in "P2PE Request-Level Fields (Recommended)," page 18. The following fields are specifically for encryption: pos_device_reader_data pos_encoding_method pos_encryption_algorithm pos_payment_data For examples of P2PE requests and replies, see "Authorization Using Point-to-Point Encryption," page 44. Payment Network Tokenization Payment network tokenization enables you to request a credit card authorization with a token instead of a primary account number (PAN). For information about adding payment network tokenization functionality to an order management system that already uses CyberSource credit card services, see Payment Network Tokenization Using the SCMP API. Card-Present Processing Using the SCMP API | May 2015 15 APPENDIX API Fields Important A When you send an authorization, authorization reversal, capture, or credit request that includes card-present data, you must include the basic fields required for every authorization, authorization reversal, capture, or credit request. For information about card-not-present fields required for these requests, see Credit Card Services Using the SCMP API. Formatting Restrictions Unless otherwise noted, all fields are order and case insensitive and the fields accept special characters such as @, #, and %. Note Values for request-level and offer-level fields must not contain carets (^) or colons (:). However, they can contain embedded spaces and any other printable characters. When you use more than one consecutive space, CyberSource removes the extra spaces. Card-Present Processing Using the SCMP API | May 2015 16 Appendix A API Fields Data Type Definitions Data Type Description Date and time Format is YYYY-MM-DDThhmmssZ, where: T separates the date and the time Z indicates Coordinated Universal Time (UTC), which is also known as Greenwich Mean Time Example: 2012-08-11T224757Z equals 10:47:57 P.M. on August 11, 2012 Decimal Number that includes a decimal point Examples: 23.45, -0.1, 4.0, 90809.0468 Integer Whole number {..., -3, -2, -1, 0, 1, 2, 3, ...} Nonnegative integer Whole number greater than or equal to zero {0, 1, 2, 3, ...} Positive integer Whole number greater than zero {1, 2, 3, ...} String Sequence of letters, numbers, spaces, and special characters Card-Present Processing Using the SCMP API | May 2015 17 Appendix A API Fields P2PE Request-Level Fields (Recommended) Table 8 P2PE Request-Level Fields (Recommended) Field Description Used By: Required (R) or Optional (O) Data Type & Length pos_device_reader_ data Data that identifies the card reader. This data enables CyberSource to parse the data that is in the pos_payment_data field. For possible values, see "Encryption," page 12. ics_auth (O) String (512) pos_encoding_method Encoding method that was applied to the data in the pos_device_reader_data and pos_ payment_data fields. When sensitive data must be included in the authorization reply message that CyberSource sends you, CyberSource uses this encoding method to encrypt the sensitive data. Possible values: ics_auth (O) String (6) Base64 Hex pos_encryption_ algorithm Encryption algorithm that was used to encrypt the data in the pos_payment_data field. Set this field to TDES. See "Encryption," page 12. ics_auth (O) String (4) pos_payment_data Encrypted payment data from a card reader. See "Encryption," page 12. ics_auth (O) String (2048) Card-Present Processing Using the SCMP API | May 2015 18 Appendix A API Fields EMV Request-Level Fields Table 9 EMV Request-Level Fields Field Description Used By: Required (R) or Optional (O) Data Type & Length emv_request_card_ sequence_number Number assigned to a specific card when two or more cards are associated with the same primary account number. This value enables issuers to distinguish among multiple cards that are linked to the same account. This value can also act as a tracking tool when reissuing cards. When this value is available, it is provided by the chip reader. When the chip reader does not provide this value, do not include this field in your request. See "Europay, MasterCard, Visa (EMV)," page 10. ics_auth (O) String with numbers only (3) Card-Present Processing Using the SCMP API | May 2015 19 Appendix A Table 9 API Fields EMV Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length emv_request_ combined_tags EMV data that is transmitted from the chip card to the issuer, and from the issuer to the chip card. The EMV data is in the tag-length-value format and includes chip card tags, terminal tags, and transaction detail tags. See "Europay, MasterCard, Visa (EMV)," page 10. ics_auth (O) FDC Nashville Global: String (999) For information about the individual tags, see the “Application Specification” section in the EMV 4.3 Specifications: http://emvco.com ics_auth_reversal (O) ics_bill (See description) ics_credit (See description) Important The following tags contain sensitive information and must not be included in this field: 56: Track 1 equivalent data 57: Track 2 equivalent data 5A: Application PAN 5F20: Cardholder name 5F24: Application expiration date 99: Transaction PIN 9F0B: Cardholder name (extended) 9F1F: Track 1 discretionary data 9F20: Track 2 discretionary data For information about the individual tags, see the “Application Specification” section in the EMV 4.3 Specifications: http://emvco.com For captures, this field is required for contact EMV transactions. Otherwise, it is optional. For credits, this field is required for contact EMV stand-alone credits and contactless EMV stand-alone credits. Otherwise, it is optional. Important For contact EMV captures, contact EMV stand-alone credits, and contactless EMV stand-alone credits, you must include the following tags in this field. For all other types of EMV transactions, the following tags are optional. 95: Terminal verification results 9F10: Issuer application data 9F26: Application cryptogram Card-Present Processing Using the SCMP API | May 2015 20 Appendix A Table 9 API Fields EMV Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length pos_environment Operating environment. Possible values: ics_auth (O) String (1) 0: No terminal used or unknown environment. 1: On merchant premises, attended. 2: On merchant premises, unattended, or cardholder terminal. Examples: oil, kiosks, self-checkout, home computer, mobile telephone, personal digital assistant (PDA). Cardholder terminal is supported only for MasterCard transactions on CyberSource through VisaNet. 3: Off merchant premises, attended. Examples: portable POS devices at trade shows, at service calls, or in taxis. 4: Off merchant premises, unattended, or cardholder terminal. Examples: vending machines, home computer, mobile telephone, PDA. Cardholder terminal is supported only for MasterCard transactions on CyberSource through VisaNet. 5: On premises of cardholder, unattended. 9: Unknown delivery mode. S: Electronic delivery of product. Examples: music, software, or eTickets that are downloaded over the internet. T: Physical delivery of product. Examples: music or software that is delivered by mail or by a courier. This field is supported only for American Express Direct and CyberSource through VisaNet. CyberSource through VisaNet For MasterCard transactions, the only valid values are 2 and 4. Card-Present Processing Using the SCMP API | May 2015 21 Appendix A API Fields Clear Text Request-Level Fields Table 10 Clear Text Request-Level Fields Field Description Used By: Required (R) or Optional (O) Data Type & Length pos_service_code MasterCard service code that is included in the track data. You can extract the service code from the track data and provide it in this API field. ics_auth (O) String (3) ics_auth: String (119) track_data This field is supported only for MasterCard and only on CyberSource through VisaNet. Card’s track 1 and 2 data. For all processors except FDMS Nashville, this value consists of one of the following: Track 1 data Track 2 data Data for both tracks 1 and 2 For FDMS Nashville, this value consists of one of the following: Track 1 data Data for both tracks 1 and 2 Example: %B4111111111111111^SMITH/ JOHN ^1612101976110000868000000?;41 11111111111111=16121019761186800000? Card-Present Processing Using the SCMP API | May 2015 FDC Nashville Global: Required if pos_entry_mode= contact, contactless, msd, or swiped; otherwise, not used. All other processors: Required if pos_ entry_mode= swiped; otherwise, not used. 22 Appendix A API Fields General Card-Present Request-Level Fields Table 11 General Card-Present Request-Level Fields Field Description Used By: Required (R) or Optional (O) Data Type & Length bill_address1 Credit card billing street address as it appears in credit card issuer’s records. ics_auth: FDMS Nashville: String (20) FDMS Nashville: When the street name is numeric, it must be sent in numeric format. For example, if the address is One First Street, it must be sent as 1 1st Street. bill_address2 Used for additional address information. For example: Attention: Accounts Payable FDMS Nashville: Required if keyed; Not used if swiped. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Optional ics_auth (O) Credit card billing city. Card-Present Processing Using the SCMP API | May 2015 FDMS Nashville: String (20) All other processors: String (60) FDMS Nashville: bill_address1 and bill_address2 together cannot exceed 20 characters. bill_city All other processors: String (60) ics_auth: Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. String (50) 23 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length bill_country Credit card billing country. Use the ISO Standard Country Codes. ics_auth: String (2) Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. ics_auth (O) String (5) ics_auth: String (2) bill_payment Indicates payment for bill or payment towards existing contractual loan. For information about Visa Bill Payments and Visa Debt Repayments, see Credit Card Services Using the SCMP API. Possible values: bill_state false (default): Not a bill payment or loan payment. true: Bill payment or loan payment. Credit card billing state or province. Use the State, Province, and Territory Codes for the United States and Canada. Card-Present Processing Using the SCMP API | May 2015 Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. 24 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length bill_zip Postal code for billing address. Postal code must consist of 5 to 9 digits. ics_auth: String (10) FDMS Nashville: Required if pos_ entry_ mode=keyed and the address is in the U.S. or Canada. Optional if pos_ entry_mode= keyed and the address is not in the U.S. or Canada. Not used if swiped. RBS WorldPay Atlanta: For best card-present keyed rates, send the postal code if pos_entry_ mode=keyed. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Optional. When the billing country is the U.S., the 9-digit postal code must follow this format: [5 digits][dash][4 digits] Example: 12345-6789 When the billing country is Canada, the 6-digit postal code must follow this format: [alpha][numeric][alpha][space][numeric][alpha] [numeric] Example: A1B 2C3 card_present Indicates whether the card is present at the time of the card-present transaction. Possible values: N: Card is not present. Y: Card is present. Card-Present Processing Using the SCMP API | May 2015 ics_auth: FDMS Nashville: Not used. All other processors: Required. String (1) 25 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length card_type Type of card to authorize. Possible values: String (3) cat_level 001: Visa 002: MasterCard 003: American Express ics_auth (Required for Carte Blanche and JCB. Optional for other card types.) 004: Discover Important 005: Diners Club 006: Carte Blanche 007: JCB Type of cardholder-activated terminal. Possible values: 1: Automated dispensing machine 2: Self-service terminal 3: Limited amount terminal 4: In-flight commerce (IFC) terminal 5: Radio frequency device 6: Mobile acceptance terminal 7: Electronic cash register 8: E-commerce device at your location 9: Terminal or cash register that uses a dialup connection to connect to the transaction processing network CyberSource strongly recommends that you send the card type even when it is optional for your processor and card type. Omitting the card type can cause the transaction to be processed with the wrong card type. ics_auth: Chase Paymentech Solutions: Required if terminal_id is included in the request. Otherwise, optional. CyberSource through VisaNet: Optional. FDC Nashville Global: Optional for EMV transactions. Otherwise, not used. TSYS Acquiring Solutions: Required for transactions from mobile devices. Otherwise, not used. All other processors: Not used. Chase Paymentech Solutions Only values 1, 2, and 3 are supported. CyberSource through VisaNet Values 1 through 6 are supported on CyberSource through VisaNet, but some acquirers do not support all six values. Nonnegative integer (1) FDC Nashville Global Only values 7, 8, and 9 are supported. currency TSYS Acquiring Solutions Only value 6 is supported. Currency used for order. For possible values, see the ISO Standard Currency Codes. Card-Present Processing Using the SCMP API | May 2015 ics_auth (R) String (5) 26 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length customer_cc_cv_ indicator Indicates whether a CVN code was sent. Possible values: ics_auth: Nonnegative integer (1) FDMS Nashville: Required for American Express cards. Otherwise, optional. TSYS Acquiring Solutions: Optional if pos_entry_ mode=keyed. Otherwise, not used. All other processors: Optional. 0 (default): CVN service not requested. CyberSource uses this default when you do not include customer_cc_cv_number in the request. customer_cc_cv_ number customer_cc_expmo customer_cc_expyr 1 (default): CVN service requested and supported. CyberSource uses this default when you include customer_cc_cv_ number in the request. 2: CVN on credit card is illegible. 9: CVN not imprinted on credit card. CVN. See the CVN information in Credit Card Services Using the SCMP API. Two-digit month in which credit card expires. Format: MM. Possible values: 01 through 12. Leading 0 is required. Four-digit year in which credit card expires. Format: YYYY. Card-Present Processing Using the SCMP API | May 2015 ics_auth: FDMS Nashville: Required for American Express or if swiped. Otherwise, optional. TSYS Acquiring Solutions: Optional if pos_entry_ mode=keyed. Otherwise, not used. All other processors: Optional. ics_auth: FDMS Nashville: Required. All other processors: Required if pos_ entry_ mode=keyed. ics_auth: FDMS Nashville: Required. All other processors: Required if pos_ entry_ mode=keyed. Nonnegative integer (4) String (2) Nonnegative integer (4) 27 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length customer_cc_number Customer’s credit card number. ics_auth: FDMS Nashville: Nonnegative integer (19) customer_email Customer’s email address, including full domain name. Format: name@host.domain FDMS Nashville: Required. All other processors: Required if pos_ entry_ mode=keyed. ics_auth: Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. ics_auth: All other processors: Nonnegative integer (20) String (255) customer_firstname Customer’s first name. Value should match value on card. Card-Present Processing Using the SCMP API | May 2015 Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. String (60) 28 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length customer_lastname Customer’s last name. Value should match value on card. ics_auth: String (60) Chase Paymentech Solutions: Optional. Litle: Optional. RBS WorldPay Atlanta: Optional. TSYS Acquiring Solutions: Required when bill_ payment=true and pos_entry_ mode=keyed. All other processors: Not used. ics_auth: customer_phone Customer’s phone number. CyberSource recommends that you include the country code when order is from outside the U.S. Chase Paymentech Solutions: Optional. Litle: Optional. TSYS Acquiring Solutions: Optional. String (15) All other processors: Not used. ics_auth (R) String (13) ics_auth (O) String (2) ics_auth (See description) String (15) e_commerce_indicator extended_credit_total_ count Type of transaction. For a card-present transaction, you must set this field to retail. Number of months the cardholder can use to pay for the purchase. You can use this field when offering extended credit to a cardholder at a retail location. The cardholder provides this value. The issuer pays you for the purchase in one payment, and then the cardholder pays the issuer in the number of monthly payments specified by this value. Note This field is supported only for acquirers in South Africa and only for CyberSource through VisaNet. grand_total_amount Grand total for the order. You must include either this field or offer0 and the offer-level field amount. For information about offers and grand totals, see Getting Started with CyberSource Advanced for the SCMP API. Card-Present Processing Using the SCMP API | May 2015 29 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length gratuity_amount Gratuity or tip amount for restaurants when the card is present. Allowed only when industry_ datatype=restaurant. ics_bill (O) Numeric (12) ics_auth (R) String (255) ics_bill (Required for restaurant transactions.) String (10) ics_auth (R) ics_auth (R) String (30) String (50) When your customer uses a debit card or prepaid card, and you receive a partial authorization, the payment networks recommend that you do not submit a capture amount that is higher than the authorized amount. When the capture amount exceeds the partial amount that was approved, the issuer has chargeback rights for the excess amount. For information about partial authorizations, see Credit Card Services Using the SCMP API. Restaurant data is supported only for CyberSource through VisaNet. ics_applications industry_datatype CyberSource services to process for the request. Indicates whether the transaction includes restaurant data. You must set this field to restaurant in order for restaurant data to be sent to the processor. When this field is not set to restaurant or is not included in the request, CyberSource does not send restaurant data to the processor. Restaurant data is supported only for CyberSource through VisaNet. merchant_id merchant_ref_number Your CyberSource merchant ID. Merchant-generated order reference or tracking number. CyberSource recommends that you send a unique value for each transaction so that you can perform meaningful searches for the transaction. For information about tracking orders, see Getting Started with CyberSource Advanced for the SCMP API. FDC Nashville Global: The value for this field must be numeric and must be less than 9 digits. When you do not send a valid value, CyberSource creates one for you. However, the value is not returned to you, so you cannot use the merchant reference number to track the order. Card-Present Processing Using the SCMP API | May 2015 30 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length payment_initiation_ channel MasterCard-defined code that indicates how the account information was obtained. Possible values: ics_auth (O) String (2) 00 (default): Card 01: Removable secure element that is personalized for use with a mobile phone and controlled by the wireless service provider; examples: subscriber identity module (SIM), universal integrated circuit card (UICC) 02: Key fob 03: Watch 04: Mobile tag 05: Wristband 06: Mobile phone case or sleeve 07: Mobile phone with a non-removable, secure element that is controlled by the wireless service provider 08: Removable secure element that is personalized for use with a mobile phone and not controlled by the wireless service provider; example: memory card 09: Mobile phone with a non-removable, secure element that is not controlled by the wireless service provider 10: Removable secure element that is personalized for use with a tablet or e-book and is controlled by the wireless service provider; examples: subscriber identity module (SIM), universal integrated circuit card (UICC) 11: Tablet or e-book with a non-removable, secure element that is controlled by the wireless service provider 12: Removable secure element that is personalized for use with a tablet or e-book and is not controlled by the wireless service provider 13: Tablet or e-book with a non-removable, secure element that is not controlled by the wireless service provider This field is supported only for MasterCard and only for CyberSource through VisaNet. Card-Present Processing Using the SCMP API | May 2015 31 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length pos_entry_mode Method of entering credit card information into the POS terminal. Possible values: ics_auth (R) String (11) ics_auth (Required if any shipping address information is included in the request. Otherwise, optional.) ics_auth (O) ics_auth (Required if any shipping address information is included in the request and shipping to the U.S. or Canada. Otherwise, optional.) ics_auth (Required if any shipping address information is included in the request. Otherwise, optional.) ics_auth (O) String (60) contact: Read from direct contact with chip card. contactless: Read from a contactless interface using chip data. keyed: Manually keyed into POS terminal. msd: Read from a contactless interface using magnetic stripe data (MSD). swiped: Read from credit card magnetic stripe. ship_to_address1 The contact, contactless, and msd values are supported only for EMV transactions. See "Europay, MasterCard, Visa (EMV)," page 10. First line of shipping address. ship_to_address2 ship_to_city Second line of shipping address. City of shipping address. ship_to_country Country of shipping address. Use the ISO Standard Country Codes. ship_to_firstname First name of the person receiving the shipment. Last name of the person receiving the shipment. ship_to_lastname Card-Present Processing Using the SCMP API | May 2015 ics_auth (O) String (60) String (50) String (2) String (60) String (60) 32 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length ship_to_state State or province to ship the product to. Use the State, Province, and Territory Codes for the United States and Canada. String (2) ship_to_zip Postal code for the shipping address. The postal code must consist of 5 to 9 digits. ics_auth (Required if any shipping address information is included in the request and shipping to the U.S. or Canada. Otherwise, optional.) ics_auth (Required if any shipping address information is included in the request and shipping to the U.S. or Canada. Otherwise, optional.) ics_auth: Integer (1) When the shipping country is the U.S., the 9-digit postal code must follow this format: [5 digits][dash][4 digits] Example: 12345-6789 terminal_capability When the shipping country is Canada, the 6-digit postal code must follow this format: [alpha][numeric][alpha][space][numeric][alpha] [numeric] Example: A1B 2C3 POS terminal’s capability. Possible values: 1: Terminal has a magnetic stripe reader only. American Express Direct: Required. 2: Terminal has a magnetic stripe reader and manual entry capability. Chase Paymentech Solutions: Required. 3: Terminal has manual entry capability only. CyberSource through VisaNet: Optional. 4: Terminal can read chip cards. 5: Terminal can read contactless chip cards. FDC Nashville Global: Required. FDMS Nashville: Required. GPN: Not used. Litle: Required. RBS WorldPay Atlanta: Optional. TSYS Acquiring Solutions: Optional. The values of 4 and 5 are supported only for EMV transactions. See "Europay, MasterCard, Visa (EMV)," page 10. Card-Present Processing Using the SCMP API | May 2015 String (10) 33 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length terminal_id Identifier for the terminal at your retail location. You can define this value yourself, but consult the processor for requirements. ics_auth: String (8) CyberSource through VisaNet A list of all possible values is stored in your CyberSource account and the value you send for this field is validated against the list each time you include the field in your request. When you do not include this field in your request, CyberSource uses the default value that is defined in your CyberSource account. FDC Nashville Global To have your account configured to support this field, contact CyberSource Customer Support. This value must be a value that FDC Nashville Global issued to you. Card-Present Processing Using the SCMP API | May 2015 American Express Direct: Optional. If not provided, CyberSource uses the value in your CyberSource account. Chase Paymentech Solutions: Optional. If you include this field in your request, you must also include cat_level. CyberSource through VisaNet: Optional. FDC Nashville Global: Optional. If not provided, CyberSource uses the value in your CyberSource account. FDMS Nashville: CyberSource uses the value in your CyberSource account. GPN: Not used. Litle: Not used. RBS WorldPay Atlanta: Not used. TSYS Acquiring Solutions: Not used. 34 Appendix A Table 11 API Fields General Card-Present Request-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length terminal_id_alternate Identifier for an alternate terminal at your retail location. You define the value for this field. ics_auth: String (8) This field is supported only for MasterCard transactions on FDC Nashville Global. Use the terminal_id field to identify the main terminal at your retail location. If your retail location has multiple terminals, use this terminal_id_ alternate field to identify the terminal used for the transaction. transaction_local_date_ time This field is a pass-through, which means that CyberSource does not check the value or modify the value in any way before sending it to the processor. Date and time at your physical location. FDC Nashville Global: Optional for MasterCard transactions. Otherwise, not used. All other processors: Not used. ics_auth (O) String (14) Format: YYYYMMDDhhmmss, where: YYYY = year MM = month DD = day hh = hour mm = minutes ss = seconds Card-Present Processing Using the SCMP API | May 2015 35 Appendix A API Fields General Card-Present Offer-Level Fields Table 12 General Card-Present Offer-Level Fields Field Description Used By: Required (R) or Optional (O) Data Type & Length amount Per-item price of the product. You must include either offer0 and this field or the request-level field grand_total_amount in your request. The value for this field cannot be negative. For information about offers and grand totals, see Getting Started with CyberSource Advanced for the SCMP API. ics_auth (See description) For GPN: Decimal (10) All other processors: Decimal (15) You can include a decimal point (.) in the value for this field, but you cannot include any other special characters. CyberSource truncates the amount to the correct number of decimal places. merchant_product_ sku Product identifier code. Required when product_code is not default or one of the values related to shipping and/or handling. ics_auth (See description) String (15) product_code Type of product. The value for this field is used to identify the product category (electronic, handling, physical, service, or shipping). The default value is default. For a list of valid values, see the information about product codes in Credit Card Services Using the SCMP API. ics_auth (O) String (30) ics_auth (See description) String (30) When the value for this field is not default or one of the values related to shipping and/or handling, the quantity, product_name, and merchant_product_sku fields are required. For information about offers and grand totals, see Getting Started with CyberSource Advanced for the SCMP API. product_name Required when product_code is not default or one of the values related to shipping and/or handling. Card-Present Processing Using the SCMP API | May 2015 36 Appendix A Table 12 API Fields General Card-Present Offer-Level Fields (Continued) Field Description Used By: Required (R) or Optional (O) Data Type & Length quantity Default is 1. Required when product_code is not default or one of the values related to shipping and/or handling. ics_auth (See description) Nonnegative integer (10) tax_amount Total tax to apply to the product. This value cannot be negative. The tax amount and the offer amount must be in the same currency. ics_auth (O) Decimal (15) The tax amount field is additive. The following example uses a two-exponent currency such as USD: 1 You include the following offer lines in your request: offer0=amount:10.00^quantity: 1^tax_amount:0.80 offer1=amount:20.00^quantity: 1^tax_amount:1.60 2 The total amount authorized will be 32.40, not 30.00 with 2.40 of tax included. If you want to include tax_amount and also request the ics_tax service, see Tax Calculation Service Using the SCMP API. Card-Present Processing Using the SCMP API | May 2015 37 Appendix A API Fields Reply Fields Table 13 Reply Fields Field Description Returned By Data Type & Length emv_reply_ combined_tags EMV data that is transmitted from the chip card to the issuer, and from the issuer to the chip card. The EMV data is in the tag-length-value format and includes chip card tags, terminal tags, and transaction detail tags. See "Europay, MasterCard, Visa (EMV)," page 10. ics_auth ics_auth_reversal FDC Nashville Global: String (999) ics_auth Integer (5) Note For information about the individual tags, see the “Application Specification” section in the EMV 4.3 Specifications: http://emvco.com sales_slip_number Transaction identifier that CyberSource generates. You have the option of printing the sales slip number on the receipt. This field is supported only for JCN Gateway. Card-Present Processing Using the SCMP API | May 2015 38 APPENDIX B Examples Sale Using Swiped Track Data Example 1 Request Message: Sale Using Swiped Track Data merchant_id=JanesPlants merchant_ref_number=ABC123 currency=usd grand_total_amount=75.00 pos_entry_mode=swiped card_present=Y terminal_capability=2 track_data=%B4111111111111111^SMITH/BETTY^16121200123456789012**XXX*** ***?*;4111111111111111=16121200XXXX00000000?* ics_applications=ics_auth,ics_bill e_commerce_indicator=retail Example 2 Reply Message: Sale Using Swiped Track Data merchant_ref_number=ABC123 request_id=0305782650000167905080 ics_rcode=100 ics_rflag=SOK ics_rmsg=Request was processed successfully. currency=usd auth_rcode=100 auth_rflag=SOK auth_rmsg=Request was processed successfully. auth_auth_amount=75.00 auth_auth_code=831000 auth_auth_avs=2 auth_auth_response=00 auth_trans_ref_no=1094820975023470 auth_payment_network_transaction_id=0412MCCNYJPWY auth_card_category=J1 auth_card_group=0 bill_rcode=100 bill_rflag=SOK bill_rmsg=Request was processed successfully. bill_bill_amount=75.00 bill_trans_ref_no=1094820975023470 receipt_number=260371 Card-Present Processing Using the SCMP API | May 2015 39 Appendix B Examples Sale Using Keyed Data Example 3 Request Message: Sale Using Keyed Data merchant_id=JanesPlants merchant_ref_number=ABC123 currency=usd grand_total_amount=75.00 pos_entry_mode=keyed card_present=Y terminal_capability=2 customer_cc_number=4111111111111111 customer_cc_expmo=12 customer_cc_expyr=2016 card_type=001 ics_applications=ics_auth,ics_bill e_commerce_indicator=retail Example 4 Reply Message: Sale Using Keyed Data merchant_ref_number=ABC123 request_id=0305782650000167905080 ics_rcode=100 ics_rflag=SOK ics_rmsg=Request was processed successfully. currency=usd auth_rcode=100 auth_rflag=SOK auth_rmsg=Request was processed successfully. auth_auth_amount=75.00 auth_auth_code=831000 auth_auth_avs=2 auth_auth_response=00 auth_trans_ref_no=1094820975023470 auth_payment_network_transaction_id=0412MCCNYJPWY auth_card_category=J1 auth_card_group=0 bill_rcode=100 bill_rflag=SOK bill_rmsg=Request was processed successfully. bill_bill_amount=75.00 bill_trans_ref_no=1094820975023470 receipt_number=260371 Card-Present Processing Using the SCMP API | May 2015 40 Appendix B Examples Sale Using EMV Technology with a Contact Read Example 5 Request Message: Sale Using EMV Technology with a Contact Read merchant_id=JanesPlants merchant_ref_number=ABC123 currency=usd grand_total_amount=75.00 pos_entry_mode=contact card_present=Y terminal_capability=4 track_data=%B4111111111111111^SMITH/BETTY^16121200123456789012**XXX*** ***?*;4111111111111111=16121200XXXX00000000?* ics_applications=ics_auth,ics_bill e_commerce_indicator=retail emv_request_combined_tags=9F3303204000950500000000009F3704518823719F100 706011103A000009F26081E1756ED0E2134E29F36020015820200009C01009F1A020 8409A030006219F02060000000020005F2A0208409F0306000000000000 emv_request_card_sequence_number=001 Example 6 Reply Message: Sale Using EMV Technology with a Contact Read merchant_ref_number=ABC123 request_id=0305782650000167905080 ics_rcode=100 ics_rflag=SOK ics_rmsg=Request was processed successfully. currency=usd auth_rcode=100 auth_rflag=SOK auth_rmsg=Request was processed successfully. auth_auth_amount=75.00 auth_auth_code=831000 auth_auth_avs=2 auth_auth_response=00 auth_trans_ref_no=1094820975023470 auth_payment_network_transaction_id=0412MCCNYJPWY auth_card_category=J1 auth_card_group=0 bill_rcode=100 bill_rflag=SOK bill_rmsg=Request was processed successfully. bill_bill_amount=75.00 bill_trans_ref_no=1094820975023470 receipt_number=260371 emv_reply_combined_tags=9F3303204000950500000000009F3704518823719F100 706011103A000009F26081E1756ED0E2134E29F36020015820200009C01009F1A020 8409A030006219F02060000000020005F2A0208409F0306000000000000 Card-Present Processing Using the SCMP API | May 2015 41 Appendix B Examples Sale Using EMV Technology with a Contactless Read Example 7 Request Message: Sale Using EMV Technology with a Contactless Read merchant_id=JanesPlants merchant_ref_number=ABC123 currency=usd grand_total_amount=75.00 pos_entry_mode=contactless card_present=Y terminal_capability=5 track_data=%B4111111111111111^SMITH/BETTY^16121200123456789012**XXX*** ***?*;4111111111111111=16121200XXXX00000000?* ics_applications=ics_auth,ics_bill e_commerce_indicator=retail emv_request_combined_tags=9F3303204000950500000000009F3704518823719F100 706011103A000009F26081E1756ED0E2134E29F36020015820200009C01009F1A020 8409A030006219F02060000000020005F2A0208409F0306000000000000 emv_request_card_sequence_number=001 auth_capture_date=0823 Card-Present Processing Using the SCMP API | May 2015 42 Appendix B Example 8 Examples Reply Message: Sale Using EMV Technology with a Contactless Read merchant_ref_number=ABC123 request_id=0305782650000167905080 ics_rcode=100 ics_rflag=SOK ics_rmsg=Request was processed successfully. currency=usd auth_rcode=100 auth_rflag=SOK auth_rmsg=Request was processed successfully. auth_auth_amount=75.00 auth_auth_code=831000 auth_auth_avs=2 auth_auth_response=00 auth_trans_ref_no=1094820975023470 auth_payment_network_transaction_id=0412MCCNYJPWY auth_card_category=J1 auth_card_group=0 bill_rcode=100 bill_rflag=SOK bill_rmsg=Request was processed successfully. bill_bill_amount=75.00 bill_trans_ref_no=1094820975023470 receipt_number=852734 emv_reply_combined_tags=9F3303204000950500000000009F3704518823719F100 706011103A000009F26081E1756ED0E2134E29F36020015820200009C01009F1A020 8409A030006219F02060000000020005F2A0208409F0306000000000000 Card-Present Processing Using the SCMP API | May 2015 43 Appendix B Examples Authorization Using Point-to-Point Encryption Example 9 Request Message: Authorization Using Point-to-Point Encryption e_commerce_indicator=retail ics_applications=ics_auth merchant_id=myMerchantID123 merchant_ref_number=9876 card_present=y pos_device_reader_data=4649443D4944544543482E556E694D61672E416E64726F 69642E53646B7631 pos_encoding_method=Hex pos_encryption_algorithm=TDES pos_entry_mode=swiped pos_payment_data=02d700801f3c20008383252a363031312a2a2a2a2a2a2a2a303030 395e46444d53202020202020202020202020202020202020202020205e323231322a 2a2a2a2a2a2a2a3f2a3b363031312a2a2a2a2a2a2a2a303030393d323231322a2a2a 2a2a2a2a2a3f2a7a75ad15d25217290c54b3d9d1c3868602136c68d339d52d984233 91f3e631511d548fff08b414feac9ff6c6dede8fb09bae870e4e32f6f462d6a75fa0 a178c3bd18d0d3ade21bc7a0ea687a2eef64551751e502d97cb98dc53ea55162cdfa 395431323439323830303762994901000001a000731a8003 terminal_capability=2 currency=USD grand_total_amount=30.00 Example 10 Reply Message: Authorization Using Point-to-Point Encryption ics_rcode=100 ics_rflag=SOK ics_rmsg=Request was processed successfully. auth_rcode=100 auth_rflag=SOK auth_rmsg=Request was processed successfully. auth_auth_amount=30.00 auth_auth_code=888888 auth_auth_avs=1 auth_auth_response=100 auth_trans_ref_no=64709061YTHMP2LF merchant_ref_number=9876 currency=USD request_id=3965463790780176056470 Card-Present Processing Using the SCMP API | May 2015 44
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