A Few Words Two of Guam’s most prominent women are grateful for the Kao family’s longtime history on Guam – not just for the personal contributions that they’ve made to the community, but also for the look, durability and attractive furniture that Genghis Khan is known for. Guam Congresswoman Madeleine Z. Bordallo offered her congratulations on Kao’s recent award as Guam Businesswoman of the Year. "I have been personal friends with Robert and Anna for many years. Anna is a very smart businesswoman who has continually given back to our community through her involvement with non-profits and with her contributions to Guam's Chinese community,” Bordallo says First lady Joann Camacho echoed the sentiments. “Her support of the local Chinese community and the civic and non-profit organizations is paramount,” Camacho says. “When asked, she contributes financially or provides products from her store. Anna is committed to helping out in whatever way she can.” Camacho admires Anna Kao’s business acumen too. “She has been a pioneer on this island as a savvy businesswoman with Genghis Khan and a survivor during hard economic times. Because of her humble beginning, she's one smart tough woman. She's a hard worker,” Camacho says. B o r d a l l o , C a m a c h o a d m i r e K a o ’s s a v v y Of course, Kao wouldn’t be where she is if her furniture was low quality. Bordallo and Camacho both admit to being repeat customers. “I have shopped at Genghis Khan for well over thirty years as Anna's store carries pieces that are both tasteful and affordable. In fact, the conference table and other furniture in my Hagåtña office are from Genghis Khan,” Bordallo says. Kao also won the bid to furnish Government House, where the Camachos have lived for several years. “I know of several friends and family that have purchased furniture from Genghis Khan. They carry an inventory of furniture that is high quality, well made, and durable for our kind of weather,” Camacho says. “The funiture style and decor of the residence is one of a tropical feel with elegance and class.” Both ladies were happy to see Kao reach a milestone. But she’s more than a business owner, they say. “ Not only does Anna have talent with interior decorating, but she is also very skilled at karaoke,” says Bordallo. “I wish Anna continued success on Genghis Khan's 40th Anniversary." Camacho echoed the sentiment. “She's a great singer and she loves what she does – managing and operating Genghis Khan,” she says. “I think Mrs. Kao is very caring and dedicated woman. She's a good friend and is loved by many.” By Jojo Santo Tomas or Anna Kao, becoming a household name was just a byproduct of hard work and savvy business sense. With Genghis Khan slowly becoming a household name, it was only a matter of time before she tapped into her military market, utilizing her hard-fought training from Taiwan to meet their needs. Armed with a strong under- standing of the military market and its furnishing needs, Kao slowly opened doors to reach her military customers. Her 1992 opening of Rosewood Shop was only the start of Genghis Khan’s growth in the military market. Eventually, she opened Asia Furnishings on Andersen Air Force Base in 2000. In 2008, she opened Asia Furnishings at the Navy Ex- change on Naval Base Guam, serving as a convenient location for military personnel and dependents in the southern villages of Agat, Santa Rita and base residents. Gifted with foresight and a need to help her family, Kao turned her attention to opening a store in China in 1993. The first store was a method for helping family in China, allowing Kao’s ever-growing family an opportunity to learn the family trade and develop good skills. While Kao may have helped her family with the first store, it was only a matter of time before they got two more stores up and running. Their third store opened in Zheng Zhou City in 2009, a testament of more to come. The product quality is very good, (and) customer service is exceptional. My whole house furniture is by Genghis Khan. Richard Lai, Genghis Khan customer Home: Richard Lai shares the furnishings he bought from Genghis Khan. His entire house was furnished by Anna Kao Long-time employees I’ve been a customer of Genghis Khan probably since the late 70s. Quality. First and foremost is quality. There isn’t anything in Anna’s store that isn’t quality. And if there is (an item lacking quality), she’ll replace it. You bring it back to her. There’s no quarrel with Anna. She takes pride in what she personally hand picks. She goes to China, she goes to Taiwan, she goes wherever she has to go to pick the look that she’s looking for. As far as I’m concerned there is no other furniture store on Guam that anybody should shop at. And we’ve just renovated our house completely. From top to bottom, we’ve taken it to the slab and rebuilt it up and every single piece of furniture in that house came from Genghis Khan. And I’m proud to know Anna Kao and I’m proud to have the furnishings in my house … We renovated the first time in 1982 and when we gave that furniture, it was all rosewood furniture ... And when we gave that furniture away just last year, you couldn’t tell that those furnishings were 20 years old. So I know that the furniture that we have now, which is a totally different look from what she first picked, will be just as good 20 years from now. And, when we do give it away, people will be just as grateful to get it. and long-time customers share stories Rlene Steffy customer I’ve been a customer of Genghis Khan for four years ever since my husband and I moved to Guam. The service has been fantastic. Starting with Anna, of course, but her sales people are very receptive, very helpful and even the delivery people when they come to the house and deliver the furniture they’re always very welcoming. It’s like family. You know the treatment that you get. If there’s ever an issue with anything that I bought here, it gets handled immediately. There’s no hesitation, there’s no having to fight with anybody to get it resolved, it’s just resolved and that’s it. And so, there’s never a bad purchase. The furniture. Really, look at the quality of the furniture. A lot of furniture that you buy these days lasts you three, maybe five years before it starts breaking down and wearing down and looking old. The furniture here is going to last forever. I mean this is furniture that my husband and I can hand down to our children, and their children, and their children. I always recommend Genghis Khan to all my friends and family and basically I tell them ‘if you want quality furniture that’s going to last forever, you need to go to Genghis Khan.’ You know, the price might be a little bit more than you might pay elsewhere but what’s the difference? Do I pay a few bucks more and get something that’s going to last forever? Or, do I still pay a high amount and have to replace it in five years? Stephanie Clark customer “TAnna is very funny and she really take care of her customers well. She makes her customer feel important when they walk in the store. She wants to make sure when you take the product from her it’s not because it’s just nice furniture, it’s because she gave you great customer service — the full package. The product quality is very good (and) customer service is exceptional. My whole house furniture is by Genghis Khan. Buying a product from her is buying a piece of mind. She is always behind her products. She’s not selling her furniture, she’s selling her reputation.” Richard Lai customer I worked for Genghis Khan as a Bookkeeper and became an Accountant for over fifteen years. I am proud to be a part of the Genghis Khan team. I’ll treasure all the experiences I gained from Mrs. Kao and my co-employees. For what Genghis Khan is now is n continued on page 9 n continued from page 8 because of her hard work as a dedicated businesswoman. I remembered her saying for whatever endeavor you are doing, just simply give your best. Congratulations to Mrs. Kao for Businesswoman of the Year and on your 40th year anniversary. More power, success and more years to the company. Julie Paleracio retired, Virginia She’s a hard-driving woman but she’s fun to work for. She’s an achiever, that’s why she so successful. I believe in genetics, some people are just born achievers. She is an achiever, a hard working woman. No one is forcing her. Through her own work it is natural, no one has pushed her. She keeps productive.” Daryl Rosario retired, Guam Congratulations to Genghis Khan Furniture on your fortieth anniversary. I would also like to congratulate the president and owner, Mrs. Anna Wang Kao, the businesswoman of the year. I am happy to have been part of this company for 23 years. Mrs. Kao treated me and my family as one of her own. She always thought of her employees, especially during Christmas time. All of us are like one big, happy family, who always cares for each other. Good Luck! Melba Cabrera retired, Guam I started working with Ms. Kao just a year ago at Genghis Khan Furniture. Working with a woman full of determination in life is something of an accomplishment. She really works hard for her family and to everyone. I learned different tasks from sales to cashier and doing parts of Accounts Receivable, especially dealing people of different characters. She s a hard-driving woman but she s fun to work for. She s an achiever, that s why she s so successful. Daryl Rosario, former Genghis Khan auditor Ms. Kao, she’s a woman with a big “Heart” and she treated us like her kids. On reason, maybe she scolded us because she wants us to learn more and to become like her someday. The main reason is that she cares about our future. Mrs. Kao, I can define her like her elegant and beautiful furniture with high standards and excellent quality. Herma Distor Genghis Khan I’ve been working Mrs. Kao for 9 yers now, from data entry to inventory controller/warehouse supervisor. Working very close to her is very challenging and stressful; everything must be 100 percent perfect. She’s a very hard-working woman and she taught me how to be a strong leader and independent woman. I take Mrs. Kao as my mentor. I am proud to be a part of the Genghis Khan family, the biggest and No. 1 furniture store on Guam. Evelyn Veras Balilo Genghis Khan In June 1980, Mrs. Anna Wang Kao hired me as a sales associate at Genghis Khan Furniture store. It was an honor to work closely with Mrs. Kao. The 13 years I worked at Genghis Khan is an experience I will never forget. I learned a number of different tasks from purchasing and inventory to advertising and interior designing. I sincerely enjoyed the years I spent employed for Mrs. Kao at Genghis Khan. She is a strong and determined businesswoman. Her passion for beautiful furniture is evi- dent in the intricate and high quality products she sells in her stores. Congratulations Mr. & Mrs. Robert Kao on your 40th year anniversary! May you continue to thrive and bring the best to the people of Guam! Nedy Garcia Estrellado part-time, Genghis Khan There are many furniture store places here in Guam, and I’d have to say that Genghis Khan Furniture is the store that not only provides needs for a family, but also a lifestyle. Here at Genghis Khan, we are not only people who work together, but we are also a family. And, by that, we are determined to provide our best to every customer we encounter. In this job, we all work together to integrate different ideas on how to make your home look and feel better. In our service we’re determine to satisfy our customers by making sure that their furniture’s arrive safely to them when it comes to our home delivery services and if something has gone wrong with an item we will immediately fix that problem. We also inform all our customers on our latest shipments. Our reliability speaks for itself because all of our furniture’s are authentic and durable. The reason for this is not only to make your homes look more appealing but, also the quality and surety that it has. All of this wouldn’t be possible if it weren’t for Mrs. Anna Wang Kao the President of Genghis Khan Furniture. When people see her, they automatically judge her in many different ways. But, little do they know that she is one of the most softhearted and giving person that we have ever met. She’s very focus and driven when it comes to what she wants out of her company. That is why she was awarded 2010 First Hawaiian Guam Business Businesswoman of the Year at the fifth annual Businesswoman Maga’haga Awards Gala April 24 at the Hyatt Regency Guam. Anna Marquez Genghis Khan A Touch of Class: Richard Lai shares the furnishings he bought from Genghis Khan. His entire house was furnished by Anna Kao THE FENG SHUI BEHIND THE GODDESS OF LIFE The Four directions represent the four seasons. Together with the center, which in Chinese is synonymous with China itself, they form the five cardinal points. Each of the four directions along with four animals are depicted and built into the Goddess of Life, which stands at the A.B. Won Pat Guam International Airport. Each animal is representative of a key element in its overall message. Every facet of the design, Kao says, was carefully factored in by Feng Shui Master Larry Sang as a way to bring prosperity and peace to Guam. Sculpted in bronze and weighing 8 tons, the Goddess herself is 12 feet tall. Her pedestal is six feet tall, making her a towering 18 feet. There are two torches in her hand: one lit and one unlit to symbolize the yin and yang in life and in the universe. The flame ring behind her head symbolizes wisdom. The billowing skirt shows “Feng,” which means wind. The “Shi,” which means water, is below her feet. Information courtesy of Anna Kao T H E P E O P L E Goddess of Life shares message of harmony, prosperity A beautiful force of nature with her skirts billowing behind her, the Goddess of Life waits at the A.B. Won Pat Guam International Airport, welcoming visitors with open arms with a promise of harmony and wishes of prosperity. Sculpted in bronze, the goddess is a gift from the Chinese people to Guam, a tangible symbol of a century of involvement, community and business between the two very different cultures. Unveiled in 2002 by then-Chinese Merchants Association of Guam, the goddess inspires confidence and courage in all who stop to admire INSCRIPTION May the Goddess of Life continuously ignited the inspiration in the people of Guam and bring harmony and prosperity to this beautiful island that we chose to be our home. her strength and beauty. In its Web site, the merchants association, which is now known as the Chinese Chamber of Commerce of Guam, says the goddess’s characteristics – resilience, vitality and dignity – are reflective of the people of Guam. While many on island have seen this 18-foot, eight-ton marvel, less than half that number know the story behind it, says Anna Kao, proprietor of Genghis Khan furniture. “After Typhoon Paka, many bad things on Guam … it’s a tough time,” Kao says. A firm believer in the power of feng shui and positive thinking, Kao says the Chinese community looked to its eastern philosophies for answers. Feng Shui Master Larry Sang, founder of the American Feng Shui Institute, visited the island, Kao says, and felt that only a strong symbol could help bring good fortune back to the island. “It must be strong, he say … maybe stone or bronze,” Kao says, adding that this cornerstone must be stationed at Guam’s entrance. Armed with Master Sang’s instructions, Kao became a pivotal player behind the merchants association, pushing this vision to completion. Laughing, she describes her trips to China to ensure the statue’s delivery. “It didn’t fit in the container at first … her skirts were too big,” Kao says with wide, sweeping gestures to describe how workers had to cut to fit the statue. But, all the work was worth it, Kao says, adding it was a labor that she enjoyed as she pooled resources and tapped skilled visionaries to ensure the reality lived up to its hype. Utilizing the artistry and fine skill of Jia Lu, a Chinese artist well-known for her vision of the divine, and the sculpting talents of Chang Yu, another well-known Chinese artist, Sang’s vision for stabilizing the island and bringing in good fortune slowly became reality. But, it was Kao’s drive, tenacity and follow-through that made the gift possible in 2002. Nearly a decade later, the goddess still waits, a force of nature not unlike the woman who helped deliver this gift to the people of Guam. T H E G R O W T H 2000 177A Ilipog Drive, Harmon Industrial Park, Tamuning, GU 96913 Telephone: 646-7429; fax: 646-6924; e-mail: gk@furnitureguam.com/ak@furnitureguam.com n Asia Furnishings, AAFES Branch of Genghis Khan opened to meet needs of Air Force clientele. 2009-present 1996 n Modern Chinese furniture, second floor, Zong Bo Shi Mao Furniture Market Family opened third store in China. n Furniture Outlet Kao opened the outlet, next door to Genghis Khan, to provide an alternative to customers looking for moderately priced furniture. 2006 n Ming-Qing Charming Furniture Mediation Art Furniture Store No. 2, Jinshui Stores, Ocalone Furniture Market, China Second store opened its doors following the continued success of the original location in Shi Mao Stores. n Asia Furnishings, NEX Second branch of store opened to serve its Navy clientele. O F 1993 n Ming-Qing Charming Furniture Meditation Art Furniture Store No. 1, Shi Mao Stores, second floor, Zhong Bo Shi Mao Furniture Market Kao makes first foray into Chinese market a success. 2003 n Antique Gallery Antique store opened to add more to its Furniture Outlet inventory. 1992-1997 n Rosewood Shop Andersen South location offered more convenience to Air Force clientele. n continued on page 13 2010 n Guam Businesswoman of Year Anna Kao celebrates her most recent achievement during the awards ceremony with friends and colleagues who have been with her through the years. n continued from page 12 1995 n Genghis Khan Furniture Genghis Khan moved to its final home, a 42,000 sq. ft. building in Harmon. The move allowed Genghis to expand floor space and inventory. Soon, her warehouse expanded to include furniture from Taiwan, China, Asia, United States and Canada. 1973-1995 n Genghis Khan Furniture Second location for Genghis Khan, which started at 2,000 sq. ft. Over the next two decades, the location saw a boom in profit and sales, which translated into a larger store that eventually grew to 23,000 sq. ft. 1978 n Ghenghis Khan Furniture, San Diego, Calif. California location opened doors to more ventures stateside. 1972-1973 n Genghis Khan Furniture The first home for Genghis Khan was a modest 890 sq. ft. home in the James Lee Building, located along Marine Drive in Tamuning. Watching her business flourish, Kao rented a warehouse to store inventory. It was only a matter of time before she moved out of the modest location to her warehouse in Harmon. 1970-1971 n Taiwan Furniture, Andersen Air Force Base furniture concession (employee) As the 22-year-old sales manager, Kao arrived on Guam, armed with a plan and a dream to make her mark in the furniture world. As a DOD contract employee, she fulfilled her duties and then set out to make her vision a reality. Civic Contributions from Robert Kao n R.O.C. (Republic of China) Overseas Chinese Affairs Commissioner n Past President of United Chinese Association on Guam (2 terms) n Guam Branch Chairman, R.O.C. Confucian Society n Past President & Chairman, Chinese Cultural Arts Society, Guam n Past President, Federation of Asian People on Guam (3 Terms) n Honorary Ambassador for Guam n Mason, Schottische Rite, Shriner 32 Community Contributions for Anna Kao n Adviser, Oversea Compatriot Affairs Commission n Citizens Security Bank board of directors n Chinese School Foundation, two-term president n Chinese Chamber of Commerce of Guam, past vice president n Small Business Advocate of the Year, 1995 n Honorable director of the Chinese School n Chinese Ladies Association of Guam n Sanctuary, Inc., four-term board member n American Red Cross n Girl Scouts of America n Fo Guang Shan Buddha Temple n Guma’ Mami – Sugar Plum n Legislative resolutions on the occasion of Genghis Khan’s 12th, 30th and 35th business anniversaries. n Nominee – Businesswoman of the Year 2006, Bank of Hawaii n Nominee – Outstanding Woman of the Year 2000, Bureau of Woman’s Affairs, government of Guam n Outstanding Overseas Business Woman award, provided by Taipei’s Mayor and now President Ma in 1999 n Chairwoman, Moon Festival, Chinese School/Guam CrimeStoppers Pacific Star Hotel, 1994 n Adviser who provided the source to build the statue of Our Lady of Camarin in Merizo in 1988 n Provider, Interior Design Concepts and Furniture to the present and past governors at Government House in Agana Heights. n Provider, Our Goddess of Life, at the A.B. Won Pat Guam International Airport through the Chinese Chamber of Commerce of Guam T O C O M M U N I T Y Success allows Kaos to give and give to the community they love With four decades’worth of sales on Guam, hundreds of houses and businesses are home to thousands of pieces of Anna Kao’s Genghis Khan furniture. But beyond making sure the customers in her community have the best furniture she has to offer, the Kao family has felt a constant need to return their rewards to the island community. Their business success — a result of hard, hard work every day — allows them to give back in triplicate. “Setting a good example is very important and hard work is the only way to do this,” Anna Kao says, adding that her husband felt it was only right to return the success and favor by giving back to the community. Despite her busy schedule, she’s made the time to serve on various boards for civic organizations through the years. She’s given or been a part of hundreds of physical donations – money, antiques, furniture and others. But, her most generous contribution has been the donation of time and resources to every cause she believed worthy. And, for as long as Anna Kao has been the face of Genghis Khan on Guam over the last 40 years, one very caring and dedicated man has known her even longer – even before she came to Guam. And while Anna focused on building a business when she arrived, her husband Robert Kao set out to do volunteer work. “He doesn’t get involved in my store too much. He was always the man for community work, while I work full time,” says Anna Kao, smiling. “He’s a good husband. He’s a very kind father, and he has a lot of good friends.” Sharing the scope of his volunteer work, she added, “He’s been the president of the Chi- She serves as a living inspiration for girls and adults through her following of a dream ... Vickie Fish, Executive Director of Guam Girl Scouts nese Association of Guam for so many terms. He likes doing that. People know him, they ask him to run.” Robert Kao, a former teacher in Taiwan, worked hard for teachers on Guam too. One of his many civic memberships included the Confucius Society of Guam, which he helped form in the late 90s. Among the groups earliest achievements was to celebrate their namesake’s 2551st birthday on Sept. 28. But they did so by involving the whole island. He and other Chinese organizations lobbied for Sept. 28 to be declared Teacher Appreciation Day, in honor of Confucius. Teachers had generally gone unrecognized in society, said Kao, despite their honorable positions and critical role. For many years afterward, teachers from all over Guam were recognized and honored on Confucius’ special day. “Education has always been his thing,” says Anna Kao. Sadly, Robert Kao was not here to share in Anna Kao’s recent award. Kao is at a veteran’s hospital in Taiwan, where he’s spent the last four years in an unconscious, unresponsive state. “Robert Kao is a great man and he has done a lot for Guam. I just want people to understand about him, what he did. It’s been extremely hard on the family,” Anna Kao says. “I just want people to know that he is a great man.” For the children While Anna Kao’s list of civic duties is endless, she has a few that she holds dear to her. One of her proudest moments, she says, was when she helped fundraise for the construction of the second floor of Tumon’s Chinese School. Kao says she was honored to be a part of a project connecting her new home and a new generation of Chinese students to the home she had left behind. “Being a part of that effort was very rewarding,” she says. “We raised $70,000 to build the second floor of the Chinese School … and now, we have over one hundred students.” As a confident, ambitious businesswoman, Kao makes a good role model Guam Girl Scouts, says Vickie Fish, executive director for the Guam Girl Scouts. “She serves as a living inspiration for girls and adults through her following of a dream, her own personal resourcefulness and perseverance,” Fish says. “She’s always been a big thinker.” Besides making herself available as a resource, she has donated antiques for the Scouts’biggest annual fundraiser, an auction and wine tasting event. Her donations during the last 15 years not only raise money, they have helped create regional interest and awareness of the event. “Her contributions create a level of distinction,” Fish says. “It’s a classy touch and a n continued on page 17 Service: ‘She’s one of the most generous entrepreneurs’ n continued from page 14 perfect reflection of her. She wanted to see girls make the most of themselves. She wanted to be a part of creating opportunities for girls.” Four decades of service But, Kao has not limited her scope of generosity over the last four decades. For the last seven years, Kao has served on the board of Sanctuary, Inc., allowing her to extend a helping hand to the girls and women who find themselves in need of the organization’s services. Besides her time, she has donated furniture and other items from her store to the shelter. Her generosity has furnished the organization’s offices, shelters and alcohol and treatment program, says Sarah Thomas-Nededog the executive director of Sanctuary. “She still faithfully contributes financially every month,” Thomas-Nededog says of Kao’s commitment. “She has been a blessing to us.” Kao also gives to Guam’s villages. Her work in 1988 to help Merizo get a statue of the island’s patron saint, Santa Marian Kamalen, still means much to her today. “When the sun hits that marble statue, it glitters,” she says. “I flew to China and found a sculptor who could engrave that statue in marble, and the work is beautiful.” The statue’s importance in Guam’s history was not lost on Kao, who says she flew to China to ensure the work was done properly. “It is a very important cultural symbol for the Merizo people,” Kao says. “I am happy to have had a part in getting it for them.” Former Merizo Mayor Ignacio “Buck” Cruz remembers the day the statue was unveiled. “(The statue is) so good looking. We had a celebration,” Cruz says. “We’re so fortunate (Kao) gave it to us. … It means a lot to us.” At the A.B. Won Pat Guam International Airport, a bronze sculpture entitled the Goddess of Life waits, welcoming all visitors to Guam. Together with the Chinese Chamber of Commerce of Guam, Anna Kao spearheaded the movement to bring this gift to Guam. Red Cross Chita Blaise, executive director of the American Red Cross Guam Chapter for the last 10 years, says Kao had helped furnish the office before Blaise worked there. Since then, Kao continued her beneficence. “Over the years, year in, year out, there’s always Anna,” Blaise says. “She’s generous to us, she has donated raffle prizes, she’s purchased tables for our events, she’s always been there. It’s really nice. There’s not a lot of people who do that … she’s one of the more generous entrepreneurs on Guam.” Besides their connection through the Red Cross, Blaise also considers Kao a treasured friend. It was some years ago – when both were faced with some serious dilemmas – that Blaise learned that Kao was as talented as she was generous. “We both have the same passion, we’re both ballroom dancers. I’ve been a dancer for some time but Anna, she’s been ballroom dancing way before me. She sort of started a trend,” Blaise says. “So I also ran into her on a weekly basis. During that time, we both considered ballroom dancing as our therapy, our common thread.” Blaise says that Kao’s long-ago furniture donations continue to beau- tify the Red Cross’austere offices today, and is a welcome sight for the staff. There really isn’t a budget for office furniture, she says. “She’s wonderful, Anna is,” Blaise says. “She’s always a lady. I love Anna.” Many have benefited from Kao’s drive and need to give back to the community. While the list is endless, recipients of her generosity include the University of Guam Endowment Foundation, the American Red Cross, the International Women’s Club of Guam and Guma’Mami Inc. The Fo Guang Shan Buddha Temple and Confucius Park have also reaped the rewards of Kao’s unselfishness. Over the years, Kao’s involvement with non-profit organizations has grown. Once the vice president of the Chinese Chamber of Commerce of Guam, Kao also has served as an advisor for the Overseas Compatriot Affairs Commission. She was a member of the Chinese Ladies Association of Guam and a two-term president for the Chinese School Foundation. With decades of service behind her, Kao’s work ethic refuses to allow her to rest.It is her love for Guam and the need to thank the island for her success that motivates her to keep giving back whether it be through time, resources, manpower and/or hard-earned money. “Being a part of the community is important,” she says, summing up her family’s monumental community contributions in one simple sentence. By Janice Miller Kamalen: Anna Kao played an instrumental role in the donation of the Santa Marian Kamalen statue to the village of Merizo. GeneraA Younger ao enjoys tion: Anna K ily during time with fam e States. a recent trip th Family: Pictur ed, from left, top row, are: left, are: Wen N dy Wang, W ang Jin Foo (fa ancy Jia, Anna Wang Kao, who did not ha ther), Hua Jen Alice Wong, ve to work wer Ann Chin. Se Tow (mother), e her father, a success. cond row, from and Alex Wa nd mother. All ng. The only her siblings w people, Kao sa ere put to wor ys, k to help make their family a Life s lessons pushed Kao to ensure success of every member of her family She fed them, she cleaned them, she washed their clothes and she raised them as her own children. She gave her mother every paycheck she earned while living in Taiwan to assist in the care of her growing family. It was only natural, then, that when Anna Wang Kao had the opportunity to continue her success past the borders of Taiwan, she thought of her younger siblings and parents first. Anna Wang Kao, the matriarch of the Genghis Khan furniture conglomerate, celebrates 40 years in business this year with a wealth of business accomplishments and civic milestones. But memories of a hard life – of washing clothes on frozen washboards and barefoot walks to the river, of learning how to cook and clean as re and Robert Kao prepa soon as she could lift the implements, and espeFirst Voyage: Anna cially of a strict mother who inspired her to reach the to leave for Guam. unimaginable – will never be forgotten. deThis is what motivated then-Anna Wang to work fense worker with the Air Force. Though only in her full time and attend college at age 17. And while that early 20s, she came armed with five years of intense, hard work led to early successes in Taipei, where she on-the-job training and a field already mastered in helped bring her family out of poverty, she was able Taiwan. to do more for them – so much more – when she left She had done so well for the Popular Oriental Arts the country. furniture store on Chung Shan North Road, Taipei, that Though she had been working as hard as she could the owners adopted her as a goddaughter and profor as long she could remember, Anna Wang Kao ar- moted her through the roof. rived on Guam eager to work and test her wings as In her last year working for them, she earned a New Year’s bonus of $5,000 – enough at that time to buy a house, she says. And the money could have kept rolling in, too. But her charm, her salesmanship and her product knowledge had far-reaching effects. By then, she had learned enough about her products – records, art, jewelry, antiques and of course, furniture – to impress all sorts of military shoppers visiting from the nearby U.S. military base. That inevitably led to a wealth of happy military spouses. ‘Little Chinese girl’ “The military wives on Guam – my customers from Taiwan – told the base that they should hire me on Guam to run the furniture store at Andersen,” she says. “So they found me, and I came here. I was just a little Chinese girl.” She smiles, then laughs, leaning back her head in glee, dazzling teeth flashing. Not a strand of her perfectly coiffed hair falls out of place. She’s a savvy businesswoman to the world but in person, an equally adept storyteller. She has a degree in accounting and statistics but freely admits, “I’m not good with numbers.” Yet, she pulls out figures and statistics that are 10, 20, even 40 years old. She knows the square footage of every store she’s ever run. She knows the difference between a C-5, a C-7 and C-130 n continued on page 18 Top: Anna Wang Kao funded the equipment and supplies for this computer lab to help the students who attended the school her mother attended in China. Left: Anna Wang Kao had the Hall of Fame built fto commemorate the memor y of her mother. The hall was built in the schooler her mother attended in China. n continued from page 19 and last January, when their mother p a s s e d a w a y, every child and grandchild was there. Though sickly, Hua Jen Tow waited for Anna to arrive in Carlsbad, San Diego before passing away. In the end, she was surrounded by family and left with a smile on her cargo plane, for she has loaded many pallets of furniture onto the planes of the U.S. Air Force. She certainly knows the difference between Marine and sailor uniforms, and has even memorized the insignia of the U.S. military uniforms. So even though she was just a “little Chinese girl,” she was ready. She arrived at a furniture store on Guam that was doing about $7,000 a month in sales. In just three months, sales exceeded $40,000 and they continued to grow. Less than a year later, she was ready to strike out on her own. She opened in the James Lee building in 1972, an 890-square foot showroom, with the bare minimum. “I remember. One living room set, one bedroom set, one dining set, coffee tables, lamps, entertainment center, a bar and small things like frames and pictures,” she says. “The first day, I sold everything,” she says, a testament to her skill and savvy business sense. With the next shipment not due for more than three months, Kao focused on designing custom furniture for her clients, developing the “layaway” plan out of necessity. By 1973, her father’s visa approved, her family had moved to Guam. Family contributions Everybody lived in the small Dededo house Kao had bought, and she put her siblings to work. Her parents, Wang Jin Foo and mother Hwa Juen Tow, watched her son and daughter. Her siblings learned the industry. They cleaned, they assembled, they repaired, they sold, they delivered and they blossomed. As they learned, Kao opened doors for them. Wendy Wang was a saleswoman. No. 3, Annie Chen, runs the San Diego operations as the general manager. Nancy, the fourth daughter, stayed in Taiwan early on and handled the factory side, doing the quality control, packing and shipping. Alex Wang – the only boy – was an extremely good salesman, says Anna. And No. 6, the last sibling Alice, did all the bookkeeping and creates jewelry pieces made of antique. “I’m really proud of them,” Kao says. “They are doing excellent job; I no longer take care of their stores.” Although all her siblings now live in San Diego, Anna Top: Surrounded by family, Hua Jen Tow (center, left) and Wang Jin Foo (center, right), enjoy quality time with relatives during a reunion held last year. Above: Anna Kao spends time with family while on a family visit in San Diego. says they stay in contact by phone at least every other day. “I’m ashamed because I’m here and they are there,” Kao says, while describing the strength and unity of her family as they cope with life and caring for their 92-yearold father. For Anna Kao, she is proud of the paths her family has taken, because they still maintain those close-knit ties despite time, success and distance. “I think we are one of very few families like that in San Diego,” she says of their close relationships. There were family reunions a couple of times a year face. “Not one person was missing. Everybody was very happy; the people in San Diego were amazed to see such unity. Mom is really blessed,” Kao says. “My mother, she’s not known to say too much, but I could tell through the years that she appreciated me very much. She would have dresses made for me, things like that. She was proud of all of her children.” Kao is proudest that her driving work ethic was passed not only to her siblings, but their children. “They are all successful. They would get bonuses when they graduated. They always call me on my birthday and they eat noodles for me, for long life. That really makes me feel good,” Kao says. “The grandchildren, second generation, can all speak, read and write Chinese, which was good because my father does not speak English. All their kids have degrees. They all have houses and cars. And everybody is a good cook.” Before her mother died, Anna told her mother it was OK to move on to the next life – she would stay and take care of the family. Perhaps that is why her mom was able to move on with a smile; through the years, she had already witnessed the power and love that held the family together, and she knew that everything was going to be okay — thanks to Anna. By Jojo Santo Tomas
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