Soundings March 2015 The Monthly Magazine of the Cape Ann Chamber of Commerce Image size: 7.9 x 11.4 inches Minimum resolution 300 ppi What’s Inside: • Membership Spotlight • Upcoming & Recent Events • Cape Ann License Plate • and more! Call for Raffle Prizes! The Chamber is looking for Raffle/Door Prize items to give away at our Business After Hours events. How about donating a Gift Certificate to your Business or to a client’s Business? This would give you exposure to the crowd at the event AND will drive customers to your or your clients place of business- it’s a winning situation! 3 Chamber News 4 Industry News 5 Upcoming Events 6-9 Recent Events 10 Your Chamber was There 11 Membership Spotlight 12-13 Community News 14 HSA Benefits for Members 15 Business Tips & Tricks PIVOTAL PARTNERS The mission of the Cape Ann Chamber of Commerce is to serve as the principal voice of business while working to enhance both the economic environment and the quality of life for the citizens of Cape Ann. Phone: 978-283-1601 Fax: 978-283-4740 Email: info@capeannchamber.com capeannchamber.com capeannvacations.com rockportusa.com The Chamber Team: Ken Riehl, CEO ken@capeannchamber.com FRONT COVER The beautiful photograph on the front cover was provided by www.GicleeOne.com. Thank you for sharing your photography with the Chamber. If you would like to be considered for the cover of an upcoming edition of Soundings, please submit your image to marketing@capeannchamber.com. Peter Webber, Senior VP peter@capeannchamber.com facebook.com/capeannchamber 33 Commercial Street Gloucester, MA 01930 @capeannchamber If you are interested, or to learn more about this, please call Kerry at the Chamber Office. 978-283-1601 capeannchamber.com We have a great opportunity for exposure for YOUR business, to some of Cape Ann’s strongest and most influential Business Leaders. In This Issue Kerry McKenna, Director of Events kerry@capeannchamber.com Debbie Walter, Director of Operations debbie@capeannchamber.com Michelle Budrow, Marketing & Communications marketing@capeannchamber.com 2 Chamber News Welcome New Members B. Johnson Gallery - Rockport 978-704-9662 bjohnsonltd.com Boston Globe Media 617-291-4610 bostonglobe.com Brianna Cox Photography 978-317-5187 briannaphotography.com The Bridge at Cape Ann 978-943-2182 bridgecapeann.com C.K. Pearl 978-890-7378 ckpearl.com Conomo Point Summer Cottage 302-757-2783 conomocottage.com When you sign up for the Cape Ann License Plate at any Serenitee Group location, or at the Cape Ann Chamber, you will receive a $100 Serenitee Restaurants Gift Card valid for one appetizer at each restaurant location. We need your help in spreading the word about the Cape Ann License Plate! Support your community by telling your friends and family about the plate and the chance to get a $100 Serenitee Restaurants Gift Card. Proceeds from the license plate will be used to benefit Promotion, Economic Development and Education Initiatives for Cape Ann and the Cape Ann communities of Essex, Gloucester, Manchester-by-the-Sea, and Rockport. @capeannchamber Busted Abraham - Gloucester (781) 268-2649 bustedabraham.com Promotion of the Cape Ann License Plate continues in 2015. The Chamber is very excited to be teaming up with the Serenitee Restaurant Group for a fabulous initiative to reach the goal of 1500 signatures this year. capeannchamber.com Bonaccorso & Associates 617-912-0957 bonaccorsolaw.com CAPE ANN LICENSE PLATE & SERENITEE CARDS DeLouise Studios 978-282-1540 DeLouiseStudios.com Gloucester Boat Rental 978-412-6644 gloucesterboatrental.com Gloucester Innovation, LLC 978-439-5359 gloucesterinnovation.com Madam Had’em 978-526-7798 madamhadem.com Murphy Business - Cape Ann - Gloucester 978-515-9005 capeannbusinessbroker-johnburke-murphy.com facebook.com/capeannchamber Don’t Know Your Limit 978-526-2446 dntulimit.com Northeast Art Workshop Retreats 978-729-4970 northeastartworkshops.com Phyllis A. Marine Association 978-381-3901 phyllis-a.org Project Adventure, Inc. 978-524-4506 www.PA.org 3 News Tourism in the News capeannchamber.com In 2014, Massachusetts added 10,900 jobs in December. The biggest December job gains were in the leisure and hospitality sector, where 4,700 jobs were added. The Executive Office of Labor and Workforce Development (EOLWD) today reported that preliminary estimates from the Bureau of Labor Statistics (BLS) show Massachusetts added 10,900 jobs in December for a total preliminary estimate of 3,447,600. The December total unemployment rate was 5.5 percent, down 0.3 of a percentage point over the month. @capeannchamber Since December 2013, Massachusetts has added a net of 60,900 jobs; with 58,400 jobs added in the private sector. The total unemployment rate for the year is down 1.6 percent from the December 2013 rate of 7.1 percent. BLS also revised its November job estimate to an 11,700 job gain from the 13,500 gain previously reported for the month. Lodging Data The 2014 calendar year showed great results for the Massachusetts lodging industry. There was Room Revenue growth of 10%, which far exceeded the U.S. rate of 9.2%. By comparison, the Massachusetts Room Revenue growth was four times the New Jersey rate of 2.4%, and significantly above both New York, at 7%, and Pennsylvania, at 6.1%. The rest of New England had an estimated growth of just under 6%, so the Massachusetts rate was almost double. facebook.com/capeannchamber Source: MassVacation.com Industry Information Source: MassVacation.com 4 Upcoming Events capeannchamber.com @capeannchamber facebook.com/capeannchamber 5 Businesswomen’s Winter Wine-Down at Savour Wine & Cheese Events capeannchamber.com The Businesswomen’s Wine-Down at Savour Wine & Cheese was a hit with the business women of Cape Ann. It was a wonderful event to network and mingle. Owner Kathleen Erickson provided an overview of the business, highlighted some of the excellent products sold in the store along with some history behind them and also offered tastings of delicious food and wine pairings. It was a fun night for the business women of Cape Ann to enjoy! @capeannchamber facebook.com/capeannchamber 6 Recent Events BUSINESS AFTER HOURS - Minglewood Tavern Minglewood Tavern hosted the February Business After Hours program for Cape Ann Chamber members. It was a fun night filled with great people, delicious food and drinks and a Cape Ann Trivia contest. Thank you to everyone who came out to mingle with us and a special thanks to Minglewood for hosting the event! capeannchamber.com @capeannchamber facebook.com/capeannchamber 7 Economic Outlook Breakfast Recent Events capeannchamber.com The 2015 Economic Outlook Breakfast was held at The Elks at Bass Rocks on Friday, February 27. It was a great turnout of Chamber and community members in attendance for the program. Speakers included Ed Moscovitch, President of Cape Ann Economics, Mary Sarris, Executive Director of North Shore Workforce Investment Board and Matthew Smith, Senior Development Planner for the Metropolitan Area Planning Council. This event was sponsored by First Ipswich Bank. @capeannchamber facebook.com/capeannchamber 8 Winter Birding Weekend Events The birders took Cape Ann by storm for the Winter Birding Weekend which was filled with lectures, live bird demonstrations, guided land and sea tours and more! Friday through Sunday birds were spotted on the shore and out in the waters. It was a wonderful three day event. This event was sponsored by Swaravski Optik, The Retirement Financial Center, Thomas T. Riquier, CFP and Mass Audubon. capeannchamber.com @capeannchamber facebook.com/capeannchamber 9 Your Chamber Was There Recent Events Gloucester City Council Hearing Cruiseport Bridal Show capeannchamber.com 2015 Commonwealth Awards @capeannchamber Wicked Tuna Bass Rocks Golf Club Bridal Show Gordon College Career & Intern Fair facebook.com/capeannchamber North of Boston Tourism Summit 10 Cape Ann Fresh Catch Member Spotlight CAFC offers multiple seasons throughout the year. Members can purchase a share for a season and pick up weekly deliveries of seafood at one of CAFC’s many designated sites including right here in Gloucester. Members can expect to receive a variety of Gulf of Maine seafood throughout a season, including hake, redfish, haddock, hake, pollock, and flounder. An emphasis on underutilized species helps to create a more sustainable way of fishing. We offer a variety of options for our shareholders! For more information visit www.capeannfreshcatch.org or call (978) 283-2504. Windward Grille We also serve the full dinner menu all day on Sunday. In addition to our regular menu of steaks, seafood and prime rib we also have special Shrimp Nights, Monday – Wednesday, featuring a large selection of specially priced shrimp entrees starting at $12.95. Also, on every Monday and Tuesday we feature our popular Turkey dinner and a 4 piece fried chicken dinner, both local favorites. facebook.com/capeannchamber The Windward Grille, located on route 133, 2 miles from exit 14 off 128, in Essex, MA is a warm and inviting place for lunch or dinner. We are open 7 days a week, serving both lunch and dinner. On Sundays we serve an extensive brunch featuring 15 different omelettes as well as other items from 11:00 am till 2:30 pm. @capeannchamber During each season lobsters, scallops, and steamers are an added bonus for our members! Look in the very near future for prepared foods and smoked fish. We are also at the Gloucester Farmers’ Market each summer. capeannchamber.com Cape Ann Fresh Catch (CAFC) Community Supported Fishery (CSF) founded by the Gloucester Fishermen’s Wives Association in 2009, works together with local fishermen and shore-side operations to deliver the freshest and most sustainable seafood available to its members. Today we are the largest CSF in the United States. Because Cape Ann Fresh Catch buys directly from local boats, maximum profits go back to the fishermen and the local economy, and members get healthy boat-to-table seafood caught sustainably and responsibly. If you are looking for a special gift for someone we offer gift certificates in any denomination and we also accept Cape Ann Gift Certificates. Come join us for a memorable experience, dress is casual, and we look forward to serving you. Find us at www.Windwardgrille.com or call us at 978-768-0050. 11 SeniorCare Breakfast Fundraiser Community News Meals on Wheels Valentine Breakfast, March 27, 2015 This winter has been particularly difficult for homebound older adults and for programs such as Meals on Wheels that serve this group. Need is up and drivers have struggled with difficult road and weather conditions to make deliveries. The SeniorCare Meals on Wheels program has repeatedly sent extra shelf stable and frozen meals in addition to hot meals. Community support is needed more than ever. We hope for a record turnout on March 27. @capeannchamber Due to the unprecedented snowy weather, the 2015 Valentine Breakfast had to be rescheduled. This year we will be celebrating spring while honoring our Valentine traditions on March 27, beginning at 7:00 a.m. at The Gloucester House. Over the years the breakfast has become a special community event. Tickets are $10.00 and include a delicious breakfast buffet and special gifts. Tickets can be purchased at SeniorCare, 49 Blackburn Center; the Chamber; or at the door. Sponsorships are also available, beginning at $150.00 and include tickets, publicity for your business, and our heartfelt gratitude. Please contact Paula Curley at SeniorCare, 978-281-1750 for more information. All proceeds from the breakfast go directly to support SeniorCare’s Meals on Wheels program. capeannchamber.com The Meals on Wheels Valentine Breakfast comes straight from the heart. Michael Linquata, the founder of The Gloucester House restaurant initiated the event. As a World War II veteran and POW he knew first-hand what it was like to go without a meal. When, years ago, he was asked to help raise needed funds to provide home delivered meals to elders on Cape Ann he opened the doors of The Gloucester House restaurant, and the Valentine Breakfast was born. Forty-one years later, Michael’s son Lenny and family still continue this generous tradition, raising necessary funds for SeniorCare Meals on Wheels and helping ensure that no older adult need go without a nutritious meal because they lack the means to provide one for themselves. Linnea Hagberg, R.D. Nutrition Program Director SeniorCare, Inc. facebook.com/capeannchamber 12 Essex, MA - New England’s Restaurant Capital Press Release from Essex Merchants Group Part-time personal assistant/office help needed. Looking for candidates that are neat, organized and comfortable working in a fast-paced environment. Experience with accounting and QuickBooks is ideal. Duties will include answering a high volume of phone calls as well as general office administration. For more information and to apply, contact Johnny Johnson at 256-486-6094. Bearskin Neck Motor Lodge Housekeeper Bearskin Neck Motor Lodge, a family-owned and operated establishment in Rockport, MA, is currently seeking a part time Housekeeper. Be part of a team that provides clean rooms, a friendly atmosphere, and a memorable experience to all their visiting guests! Responsibilities include: Cleaning rooms, responding to guest requests, replacing supplies, reporting maintenance problems and more. To Apply: Interested individuals with applicable knowledge and experience are encouraged to email their resumes to bearskinecklodge@mindspring.com or call the main office at (978) 546-6677. All Chamber members are encouraged to send in their news about job openings, new hires, new locations, expansions/ additions and other significant happenings at their businesses to marketing@capeannchamber.com for inclusion in the Member News/ Business Briefs section of future editions of Chamber Soundings. facebook.com/capeannchamber Fresh New England seafood and local farm produce are a specialty at many of our restaurants. There are hundreds of offerings from their combined menus. Check out www.VisitEssexMA.com to view Essex restaurants and a link to their menus. Most businesses are open year round and are casual, family friendly, varied and affordable. ESSEX RESTAURANTS 2-12-15 APPLE STREET FARM BLUE MARLIN RESTAURANT CAPE ANN PIZZA CHEBACCO MARKET C.K. PEARL RESTAURANT DOWN RIVER DOGS DUNKIN DONUTS ESSEX PIZZA ESSEX ROOM AT WOODMAN’S ESSEX SEAFOOD RESTAURANT FAIRWAY PUB AT CAPE ANN GOLF COURSE FARNHAM’S RESTAURANT FORTUNE PALACE RESTAURANT MARLIN MARKET PERIWINKLES RESTAURANT RICHDALE SHEA’S RIVERSIDE RESTAURANT THE FARM BAR AND GRILLE THE TIDES AT ESSEX MARINA TIMOTHY HOPKINS CATERERS VILLAGE MARKET VILLAGE RESTAURANT WINDWARD GRILLE WOODMAN’S RESTAURANT Gloucester Charter Connection Personal Assistant @capeannchamber Set in a small historic New England seaside community of antique and gift shops, museums, river recreation and bount iful open space and natural beauty these establishments serve a clientele of locals, from “just up the street”, to visitors from all over the world. It is not unusual to find diners from Boston to New York, the Deep South or the West Coast. Foreign visitors from Canada, Europe and Asia are all a common sight. Job Openings capeannchamber.com Essex, known for decades as America’s Antique Capital, is fast becoming New England’s Restaurant Capital as well, with over 20 restaurants and food service establishments in a one mile radius. Cuisine ranges from a classic hot dog served at a roadside stand to an elaborate four course meal served in an upscale atmosphere overlooking the beautiful Essex River. Restaurants like the Village and Woodman’s have been here for many decades but The Tides at Essex Marina will be just opening for this summer season. Community News 13 Did You Know? HSA Benefits Are Available to Members Access to these and other health plans are available to Cape Ann Chamber members. Contact the Cape Ann Chamber of Commerce directly for more information or to apply! capeannchamber.com 978.283.1601 Join us at the HSA Insurance Presentation on March 5, 2015. For more information visit capeannchamber.com. @capeannchamber Get a quote from Diane Rule0Enos: BG Financial Services Group T: (978)675-9940 | F: (978)921-4107 Diance@bgfinancialgrp.c.om capeannchamber.com Health Services Administrators is your one-stop-shop for health, dental and other employee benefits. Whether you are self-employed, run a small business or are an individual, the benefit experts at HSA can find the best plan for you at the best price. facebook.com/capeannchamber 14 Business Tips & Tricks Expert SEO Tips and Advice for Small Businesses Source: James A. Martin || SmallBusinesscomputing.com 4. Optimize for local search “Add location-based keywords, such as Columbus Ohio Wedding Venue, to your website and use free tools such as Moz Local to make sure local directories list your business information accurately and consistently. Additionally, work with local news agencies and related businesses to get more press” to help build links to your site.—Banz 8. Deliver a great user experience In 2015, site speed, site security, clear on-site CTAs, and site structure are all going to be bigger SEO ranking factors. “Sites that offer the best user experience should rank above those that simply get backlinks the right way. I can see why Google’s algorithm would rank sites that are easy to navigate above sites that have links from high-authority sites, such as Forbes.com.”— Jaimyn Chang, SEO analyst, Overit. 9. Never stop your SEO efforts “One thing I’ve seen consistently in my 15 years of experience is the belief that SEO is a one-time thing. In reality, it is a process that never stops. The moment you stop improving your site and search rankings is the moment you fall behind. Once you fall behind, it’s incredibly difficult to catch up, and catching up is not something a few code changes can fix. Small businesses that are serious about search and SEO must realize that it is a long-term investment.”—Rich Missey, North American SEO manager for Newarkelement14. James A. Martin is an SEO and content marketing consultant and frequent Small Business Computing contributor. Follow him on Twitter @james_a_martin. Read full article online... facebook.com/capeannchamber 3. Don’t expect quick results “SEO is never an overnight strategy, and people looking for fast, cheap wins are the type to have the least consistency in their strategy. Every time you change course with your SEO, you’re creating a pattern that Google can see, and standing out is the last thing you want to do with Google constantly watching.”—Egan 7. Keep your site fresh Google tends to reward sites that contain regularly updated fresh content. A user-friendly content management system such as WordPress is key.”—Blews @capeannchamber 2. Make sure your website does its SEO job “A great way to verify that you’re doing your basic SEO correctly is to create a Moz account (free 30-day trial; afterwards, $99 and up monthly). Run your website through its on-site grader with the goal of achieving an ‘A rating’ on your homepage at the very least.” Do this before focusing on your off-site strategies (such as link building), because “if your on-site SEO is wrong, nothing else will help.”—Matthew Egan, CEO, Image Freedom. 6. Make videos related to your industry or region “Not only does this allow you to show and not just tell, it can increase the dwell time on your site. (Make sure the video is at least three minutes). Use a good title, description and links in your video description.”—Blews capeannchamber.com 1. Market your business equally offline and online “Offline marketing will inevitably lead to users searching for the brand online, which instills some kind of trust in them from Google. In addition to this, I recommend that small businesses get as many reviews as possible on their Google Business Profile. Google uses this data, and this may be a factor in the search engine trusting the brand… Plus, it will never hurt your brand to have honest reviews showing when a user searches for your company—as long as they’re good!”—Andrew Akesson, technical SEO strategist, Venn Digital. 5. Make business information consistent across all sites This includes your business name, address, phone number, email contact, owner contact information, business description, home page URL, and brand logo. Doing so will “let you rank regionally…and to rank in any maps displayed on search result pages.”—Blews 15
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