MARCJANNA PASZAK +44 (0)7446064942 marcjanna@expand-business.co.uk LinkedIn - uk.linkedin.com/pub/marcjanna-paszak/4a/9b1/186/ Business Development and Internet Sales Professional Expert in relationship building and customer care Extensive experience within customer relationship management Effective communication using different media, and strong negotiation skills Ability to build long term relationships with internal and external stakeholders Proactive and always looking for ways to improve Experience in international business (EEMEA- B2C) Time management skills: setting priorities, regional business plans, meeting deadlines Sales, strategic planning and revenue growth Research skills: information retrieval, analysis, synthesis and presentation Creative thinking Competent in using: MS- Ofﬁce Suite, Mac OS X, Photoshop, Illustrator Proven marketing skills PROFESSIONAL EXPERIENCE Expand-Business Present Freelance Business Development Services I offer freelance new business development, marketing and account management services: lead generation (cold calling, email campaigns), networking events, creating successful pitch, sales proposals, managing sales cycle, marketing strategy consultation, social media management, marketing materials creation, branding and identity, email marketing campaigns. Desire2Learn Ltd (eLearning Technologies Provider) May 2014- May 2015 Inside Sales Executive As a member of the EMEA team I was responsible for generating and closing new business in the region. I was managing the full sales cycle from lead generation, on-site visits, price negotiation to closing sales. I worked closely with solutions engineers to establish prospect’s needs and propose the solution. I was covering multiple verticals from K-12, high education, professional development to non-proﬁt organisations. Pixsis Ltd (Digital Marketing Agency) September 2013 - May 2014 Business Development Executive I was involved in establishing and expanding the start-up Digital Marketing Agency. I played a key role in the business development initiatives and creating a sales pipeline from scratch. My activities involved market research, lead generation?, email marketing campaigns and assisting the Managing Director with dairy management and day to day running of the company. I was working closely with the SEO team on strategies, internet promotions and advertisement- to boost client’s online conversion rates. Emerald Group Publishing Ltd May 2012- June 2013 Account Management Executive- Eastern Europe, Russia and CIS Countries I was managing the portfolio of 200+ clients across Eastern Europe in the academic, public and corporate sectors and increasing sales within the territory through the implementation of direct marketing techniques. I was responsible for retaining accounts through the development of strong relationships with key decision makers and also acting as a ﬁrst point of contact for customers, addressing their concerns and enquiries. Web Marketing Group (Digital Marketing Agency) September 2011- May 2012 Sales Executive I was acting as a support to very demanding SEO sales team, generating leads, writing sales proposals based on analysis of the prospect's website and preparing pricing for target phrases for website optimisation. I was also providing general assistance with all sales projects and administration support. ACADEMIC QUALIFICATIONS BA (Hons) Tourism and Leisure Management, University of Huddersﬁeld (Graduate 2011) PERSONAL INTERESTS I enjoy exploring various visual art ﬁelds in my spare time and developing my creativity through experimenting with graphic design and photography. My biggest passion- is rock climbing and travelling. I really enjoy new experiences, adrenaline and meeting inspiring people. I am interested in history of religion, sociology and politics. ADDITIONAL INFORMATION Driving license since June 2003 Business and Administration Course Level 2 Computer Literacy Course- Level 2 NVQ for IT Users, OCR Design Thinking for Business Innovation Course (University of Virginia) Tour Guide Course