Gerald Matthews Jr. 250 Kennedy Drive Apt. 304, Malden, MA 02148 ∙ gerald.matthewsjr@gmail.com ∙ (857) 200-3738 Technical Marketer specializing in multiple digital solutions and coding languages in order to innovate value creation and delivery in evolving markets. Inquiring about opportunities that challenge mature and shifting markets as well startups looking to penetrate new markets by use of advanced digital tactics. EDUCATION Boston College Bachelor of Science Carroll School of Management Major: Business Management Concentration: Marketing Chestnut Hill, MA Dec 2011 SKILLS Development: HTML5, CSS3, JavaScript, JQuery, Twitter Bootstrap 3, Microsoft Office Suite: Word, PowerPoint, Outlook, Excel, Adobe: Photoshop, InDesign, Illustrator, Dreamweaver, Premier, audio and video editing and production, WordPress, Sitecore and ExactTarget Working knowledge in ASP.Net MVC 4, C#, AngularJS, PHP and MySQL, CMS development, GitHub, SASS and LESS WORK EXPERIENCE DBC, Pri-Med LLC, Digital Marketing Specialist (January 2015-Present)  Design and develop assets for Pri-Med.com as well as for marketing communications  Migration of content into new to be launched website  Improve user experience across all channels  Develop and implement digital strategies to increase conversions and site performance  Analyze all platforms for efficiency and recommend improvements  Train and support staff in use of internal marketing tools  Landing page development to support marketing campaigns (Front End Development)  Work with technology team to efficiently communicate marketing department needs DBC, Pri-Med LLC, Interactive Marketing Coordinator (June 2013-December 2014)  Develop, manage, and execute Email Marketing campaigns  Front End Development for the Pri-Med website and supporting landing pages  Implement data strategy and design using the ExactTarget email marketing platform  Execute and maintain SEM campaigns with Google AdWords to increase online engagement with sponsored content  Reporting and strategy development using in-house tools and Google Analytics Carbonite, Inc. (NASDAQ: CARB), Technical Support Representative (March 2012-June 2013)  Improved customer satisfaction and product growth through the collection, processing, and presenting of customer insights to Product Managers  Provided technical assistance to customers, personally average over a 95% customer satisfaction rating during my tenure  Generated product sales by converting trial customers of the Carbonite Online Backup software into full subscribers  Sold third party technical assistance as a service to add value for Carbonite customers  Advocated for the Carbonite brand and promote security to build and retain trust of clients U-Call We Haul, Communications/Technical Consultant (June 2008-June 2013)  Created and managed a web based advertising campaign to distinguish the company from competitors by leveraging family brand and unmatched local price points  Developed and managed company website which led to a significant increase in organic business  Improved company advertising capabilities through various web channels and directory services such as Yellow Pages, Facebook, Yelp, and several other media outlets and customer feedback web platforms  Analyzed web analytics and Google AdWords campaigns  Provided IT support to update, troubleshoot, and rebuild office infrastructure (References and Freelanced Samples Available)
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