18th & 19th MARCH 2015, BARCELONA 3rd Leading with Talent seminar 3 Part of the HRcoreLAB 3 Streams - 1 Venue FOREWORD from the Chairman Leadership has been identified as the most important overall trend in Global surveys the past few years. Why? Companies face an urgent need to develop leaders at all levels - from bringing younger leaders online faster to developing leaders globally, to keeping senior leaders relevant and engaged longer. Unfortunately, business leaders have less confidence in their organisation's readiness to deal with future trends than HR leaders do. Why? Because 21st C. leadership is different. Today´s Leadership needs are far broader and deeper than ´simply´ developing the big guys. Organisations have new challenges including: developing Gen Y and multiple generations of leaders, leaders with global fluency and flexibility, building the ability to innovate and inspire others to perform and acquire new levels of understanding of rapidly changing technologies and new disciplines and fields. In a world where knowledge doubles every year, leaders need constant development. Moreover, organisations today expect junior/ middle managers and employees without managerial responsibility to act as leaders. Building leaders requires more than a portfolio of training programs. Senior executives should create a culture that broadens the opportunity for leaders to develop in new ways. This means putting potential leaders in positions that stretch them beyond their current skill sets continuously coaching and supporting leaders so they can build their capabilities as rapidly as possible. So, what are you doing to re-innovate, re-energize and redevelop your Talents & Leaders? If you feel you could do more, if you feel you need to do more, join us in March in Barcelona to Learn, Network & Benchmark with your peers. CHAIRS Sunita Malhotra Lecturer at Vlerick Business School, UCL and MD, People Insights Gerard Penning Global Executive VP of HR Shell UK Short Video SPEAKER PANEL Maxim Strashun Head of Talent Devt. EMEA Lenovo Slovak Republic Christine Amure-Butcher VP, Global Leadership Devt. American Express UK Short Video Dr Nicola Millard Head of Customer Insight & Futurology Global Innovation Team BT UK Short Video Miha Pogačnik Classical Concert Violinist Inspiring Leaders, Igniting Change, World-Renowned Creativity and Innovation Catalyst, Cultural Ambassador of the Republic of Slovenia Peter Bedford Group Head of Talent & Learning Anglo American UK Sandra Hoeylaerts Global Talent and OD Director Huntsman Belgium Short Video Izabella Khazagerova Associate Principal Gallup UK Ibrahim Jabary CEO Gamelearn USA 3rd“Leading with Talent”Seminar Previous roles include: HR Director, Sales & Marketing Europe, Electrolux HR Director, Bristol-Myers Squibb HR Director BeNeLux, Philip Morris Dominic Boon People Director Virgin UK Sebastian Reiche Associate Professor of Managing People in Organizations IESE Business School Spain Jens Meyer Dean of Programs CEDEP France Carlos Recarte Associate Director Hay Group Spain PARTNERS Platinum Diamond Silver Premier Academic Silver Workshop Silver Silver Associate Workshop 01 Programme Day 1 WEDNESDAY 18th MARCH 2015 08:45 09:45 Registration & Welcome Coffee Opening of the Conference by the Chairs: Gerard Penning, Global Executive VP of HR, Shell and Sunita Malhotra, Lecturer at Vlerick Business School, UCL and MD, People Insights TALENT DEVELOPMENT s 10:00 s 10:30 10:40 Everyone has Talent ? TM is no longer just about the high potential employees ? How Virgin Media creates a culture based on Mastery, Purpose and Empowerment ? Identifying the critical roles rather than the important roles ? Hire for attitude, train for skill ? Using people insight to assess Talent processes for critical roles Dominic Boon, People Director, Virgin 10 min. Q&A Session with Dominic 15:30 Delivering the strategy: Capability Planning ? HR is about relationships, but is also highly technical ? HR is strategic, but judged on delivery ? HR is influenced by global demographic trends 11:10 11:20 Lunch & Networking 13:30 How the integration of Talent Data in an HRMIS can drive your Talent Process ? Defining what you want to achieve ? Effectiveness and Efficiency: harmonize and simplify ? Walk before you start to run! ? KPI's ? Integration with competencies, talent acquisition and L&D Sandra Hoeylaerts, Global Talent and OD Director, Huntsman 10 min. Q&A Session with Sandra 14:00 14:40 The Dark Side of Global Mobility ? Despite growing budget restrictions and elevated relocation costs, global work assignments remain a crucial staffing and TM tool for multinational companies ? What is more, these assignments come in increasingly different disguises and forms ? However, although working globally is attractive and tends to come with long-term career benefits, all that glitters is not gold. ? This session will discuss some of the flipsides of global mobility as experienced by the individual, and offer a set of recom- mendations for improving the management of global mobility Sebastian Reiche, Associate Professor of Managing People in Organizations, IESE Business School 10 min. Q&A Session with Sebastian 14:50 Coffee & Networking 14:10 s s 16:00 Interactive Roundtable Session During this session, you will have the opportunity to discuss a 16:10 particular question of interest. Each participant will have the chance to move to the table of most relevance to them: ? What does Talent Devt. mean to you? Does your organisation see it the same way? ? 3 key actions and behaviors of a person that you've experienced as your best Talent? s ? What is a “role model”? In what ways are role models important 16:40 for Talents? ? Give 3 actions that Talents take to envision the future? Led by the Chairs 12:15 s 3rd“Leading with Talent”Seminar ? Capability planning is the most challenging aspect of HR today Peter Bedford, Group Head of Talent & Learning, Anglo American 10 min. Q&A Session with Peter How to successfully and completely DE-MOTIVATE your employees as a manager! Everyone is talking about motivating employees. Yet, most of us know that motivation comes from within. Rather, let's talk about how managers can stop DEMOTIVATING their people. Practical categories of de-motivators will help you realize what we do that de-motivates our people and…stop doing it! Then the motivation will come from team members themselves. This presentation includes: ? Categories, examples and stories to help us understand how we de-motivate our team members ? Tools and techniques from most effective and successful managers: what do they do and most importantly – what they try not to do! ? Suggestions for involving and engaging your team: how to discuss with them what motivates and de-motivates them Maxim Strashun, Head of Talent Devt. EMEA, Lenovo 10 min. Q&A Session with Maxim Leadership 2030: The impact of the megatrends on leadership ? An evolving world ? Hay Group's extensive research on the future of Leadership ? Six megatrends that will change the future of Leadership ? The post-heroic, but overwhelmed leader! ? Stay connected Carlos Recarte, Associate Director, Hay Group 10 min. Q&A Session with Carlos 16:50 Coffee & Networking 17:30 From HR to HS Everybody knows that visionary passion is the mother of business growth. Creation of potent fields of feelings has been the “business of artists” for centuries, but only recently we learned to build bridges between disciplines of art and leadership. Through music and art and with his violin in hand, Miha will show how musical masterpieces can mobilize a creative executive learning environment for HR professionals if treated as an interdisciplinary generative process. 18:10 This innovative approach is called “Resonance Platform” on which the “R” of HR, Resources, is lifted to “S” of deep inner Sources, where unique individual talents begin to emerge/ contribute to balanced personal and organisational development. Miha Pogačnik, Classical Concert Violinist Inspiring Leaders, Igniting Change, World-Renowned Creativity and Innovation Catalyst, Cultural Ambassador of the Republic of Slovenia 10 min. Q&A Session with Miha 18.20 Wrap-up - End of Day1 s 19:00- Evening Drinks Reception by 20:30 02 Programme Day 2 THURSDAY 19th MARCH 2015 08:45 Opening of Day2 by the Chairs: Gerard Penning, Global Executive VP of HR, Shell and Sunita Malhotra, Lecturer at Vlerick Business School, UCL and MD, People Insights 13:40 Interactive Roundtable Session During this session, you will have the opportunity to discuss a particular question of interest. Each participant will have the chance to move to the table of most relevance to them: ? 3 things that can be done to improve in each leadership practice? ? 3 examples of how leader can communicate a vision so that others will share it? ? What are the best operating models for high performing, adaptive, global, mobile leadership teams? ? How is it that leadership is an affair of the heart? Led by the Chairs 14:20 Trends shaping the Future of Work: Surprising skills for leadership in a Digital Age With work globalising and virtualising, how do leaders establish common ground for collaboration when people are not physically together? What is the role of the office in a world when employees are untethered? Is our inner caveman preventing us from revolutionising the way we work? LEADERSHIP DEVELOPMENT 09:00 s 09:30 The new Shell Leadership model provides a focus on the leadership qualities needed for the future. The qualities are defined by four key attributes: ? Authenticity to inspire professionalism and resilience ? Growth to ensure leaders capture opportunities to generate value to the organization ? Collaboration to build strong partnerships ? Performance to deliver extraordinary business outcomes by investing in people so that teams are fit for the future. Gerard Penning, Global Executive VP of HR, Shell 10 min. Q&A Session with Gerard 10:10 5 myths of Talent Management ? Myth 1: Talents can be acquired or learnt – what talent is and how it predicts future performance ? Myth 2: A talented person is well-rounded and talented in everything – how to deal with strengths and weaknesses in the most effective way ? Myth 3: Talent is not role or level specific – why it is beneficial for organisations to study talent in more detail than high, medium and low scale ? Myth 4: The best way to develop a talent is to fix a weakness – why strengths-based development works better than the traditional approach ? Myth 5: Success of a talent management system can hardly be quantified – different ways of linking talent solutions to business performance Izabella Khazagerova, Associate Principal, Gallup 10 min. Q&A Session with Izabella 10:20 Coffee & Networking 11:00 Transforming Leadership Development for Today's Environment ? Adopting a product development design thinking methodology to transform learning ? Focusing on the right mindset to drive the behaviours needed for sustained results ? Integrating mindset into end-to-end TM processes ? Developing learning paths for transitioning, established and high potential leaders Christine Amure-Butcher, VP - Global Leadership Development, American Express 10 min. Q&A Session with Christine 09:40 s 3rd“Leading with Talent”Seminar Our Future Leaders Model Shell operates in a complex, fast-paced and networked world. Managing the global operational footprint, increasing number of Joint Ventures, and rising energy demand presents new types of challenges for leaders. s 11:30 12:10 Why worry about VUCA? Unleash your talents to thrive on it!" About the changing talent development landscape and its inherent opportunities ? The hidden treasures - What are the emerging forces in and around the 'amphitheater'? ? The benefits for the corporation - Why you should expect more from your investment? ? The milestones What are the design and pedagogical cornerstones to consider? Jens Meyer, Dean of Programs, CEDEP 10 min. Q&A Session with Jens 12:20 Lunch & Networking 11:40 s s 14:50 This session investigates the trends that are shaping the future world of work and the importance of leadership in bringing things together. It looks at the technological, cultural and generational challenges for future leaders. ? What does leadership and a perfect party host have in common? ? Why is our inner caveman standing in the way of shifting the way we work? ? What are offices for if you can work anywhere? ? Why is email becoming the black hole for collaboration and why is old fashioned voice becoming 'common ground' for collaboration? Dr Nicola Millard, Head of Customer Insight & Futures - Global Innovation Team, BT 10 min. Q&A Session with Nicola 15:30 Game-based learning: How corporate training is being Reinvented ? History of games as learning tools ? How games instruct ? Why Albert Einstein said “Games are the most elevated form of investigation” ? Examples of effective game-based learning ? Results of game-based learning applied to corporate training ? What the future may bring Ibrahim Jabary, CEO, Gamelearn 10 min. Q&A with Ibrahim 15:40 Wrap-up and end of conference 15:00 s WORKSHOPS Day 1 How to drive engagement & retention through 10:40- world-class On-boarding 12:15 Stijn de Groef, CEO & co-Founder, Talmundo and Wouter van Linden, HR Director, KPMG 17:30- Brilliant Meeting: How to transform my 18:15 organization's performance Ibrahim Jabary, CEO, Gamelearn Day2 Making Mentoring Work 11:0012:20 Nigel Murphy, Faculty Devt. Manager, Center for Creative Leadership 03 TENEO SEMINAR ENDORSMENTS ATTEND AND Find new ways of developing global transformational Leadership “It was a joy to see how much Teneo has grown over time in professionalism, depth and scale, something to be proud off!” EVP-HR, Shell International Learn how to leverage IT to help implement new global tools that support the development of employees globally “The participants walked out with true learning's and high satisfaction. Really what was desired when coming to this kind of event” Head of Talent Acquisition, World Economic Forum Discover how to achieve a culture of enhanced performance through Leadership Become more effective when attracting, developing and integrating large numbers of employees into the Organisation Align employee performance with organisation's goals and objectives “I really appreciated the WE focus, which was for me one of the key reasons for me to join. Presentations were great, speaker panel too” Western Europe Talent Supply Leader, Procter & Gamble “Well Organized, relevant topics, good speakers, great location, terrific staff” Global Talent Manager, DSM “Great opportunity to meet a lot of professionals from all over the world” Corporate Talent Attraction Manager, Gate Group “Top opinion leaders here, access/insight into completed programs + new intuitive + some thought provoking” Talent Acquisition & Development Director, Ferrari “The cross- topic setup, the participants, the presentations: relevant, diverse and interesting)” VP Global TA and Development, Siemens Leading with Talent Do we need HR? Wkshops FLOOR PLAN This seminar will be held at the same time as the 3rd HRcoreLAB ,3 streams (click to view). You will be able to move freely between the streams. The 3rd HRcoreLAB will feature: Future of Rec ? 3 Seminars ? 47 High-level expert speakers ? 250+ HR professionals ? 37 Case-Studies from leading Organisations ? 9 Interactive round-table sessions ? 5 hands-on Workshops ? 1 Exclusive Cocktail party 3rd“Leading with Talent”Seminar ? And much more... VENUE: 5* HOTEL FAIRMONT REY JUAN CARLOS I, BARCELONA The 5* Fairmont Rey Juan Carlos I Hotel is a unique resort in the heart of Barcelona. Located on the Diagonal - the city's main avenue - this luxury hotel is walking distance from the shopping, cultural and financial centres. The comfortable and spacious accommodation features the latest facilities and outstanding views over Barcelona. It´s 19th century Mediterranean gardens and outdoor pools create a tranquil resort in the city center. www.fairmont.com/barcelona/ With 432 luxury rooms and professional conference facilities, the Hotel Rey Juan Carlos I is the ideal location for a business or leisure visit to Barcelona. Relax and unwind with our spa and fitness center. 04 Biographies Gerard Penning, Global Executive VO of HR, Shell After Graduating in Civil Law from Leiden University in 1987, Gerard started his career in organisation consultancy in the Netherlands. In 1990 he joined Shell. Peter Bedford, Group Head of Talent & Learning, Anglo American Peter is responsible for the complete talent pipeline, including strategic workforce planning, talent acquisition, leadership development, talent management, competency management and diversity & inclusion. In Shell Gerard held several different HR positions in Rotterdam, Assen and Hamburg. In mid 1996 he changed to the role of Marketing Manager Retail in Germany. With an appetite for more commercial experience he returned to the Netherlands in 1998 to become Commercial Manager for Shell Global Solutions, selling technology solutions to key industries in Europe. An engineer by training, in his earlier career he created the global resourcing function at the BBC and subsequently moved to Nokia Group where he was accountable for global resource planning, recruitment, employer branding, labour condition assessments and a variety of additional employment issues, from policy through to implementation. He was also a key member of the team that created, integrated and subsequently restructured the 60,000 strong, 100+ country joint venture Nokia Siemens Networks. In 2007 Gerard was appointed to the role of EVP Human Resources Global Functions (a community of + 30000 professionals in disciplines such as Finance, IT, Legal, Central HR and Contracting & Procurement). In this role he became a member of Shell's HR Executive Team. Before moving back to London in 2012, Peter was Group SVP, Head of Talent for the Zurich-based global engineering business ABB. In June 2009, as part of organisational changes announced by the new CEO, Gerard was appointed EVP HR for the new Upstream International Business. One of the key businesses for Shell with regional organisations ranging from Australia to Sub-Saharan Africa. Gerard lives in The Hague with his wife Petra and daughter Juliette. In his spare time he enjoys playing guitar and sailing his catamaran on the North Sea. Sunita Malhotra, Owner and Managing Director, People Insights Sunita was born in New York, U.S.A. and has worked and lived in India, U.S.A., Switzerland and Belgium and worked across all European countries (Western and Central & Eastern). She is a U.S. citizen with Indian nationality. She has an MBA from George Washington University, Washington. D.C., U.S.A. and has a Master Practitioner's degree in Neuro Linguistic Programming (NLP) from London, U.K. She speaks English, French, Hindi and Dutch. Sunita has acquired her experience in several global corporations such as Accenture, Philip Morris Companies, Bristol-Myers Squibb International, Electrolux for the last 20 + years. She has worked in and across many industries, i.e. retail, consulting, hospitality, FMCG (Fast moving consumer goods), pharmaceutical and consumer durables. She held local, Regional, European and Global responsibilities at senior level within Sales & Marketing and Human Resources (HR). Her passion lies in coaching senior Executives and working with business leaders and their teams to shape the organisation and people strategy to ensure its effective execution, thus leading to excellent business results. In addition to her work, she is part of the faculty of Warsaw University of Technology – Business School, Warsaw, Poland. Amongst other programmes, she is Professor of the Strategic Human Resources Management Course, for the Executive MBA. She also teaches a course in International business (focus on Human Resources Management) and Cross-Cultural Management as Professor at the Universite Catholique de Louvain (UCL), Belgium, and in addition teaches Human Resources at Vlerick Business School, Belgium. She also lectured at University of Antwerp Management School, Belgium on Interviewing & Job Search Strategy. She was awarded the “HIGHEST RANKED PROFESSOR AWARD” by Warsaw University several years in a row. 3rd“Leading with Talent”Seminar She represents critical Human Resources' areas in media like Radio BFM, BIZZ magazine, La Libre Belgique, HRO Today, HR Magazine, Strategic HR Review, Harvard Business Review and several others. Dominic Boon, People Director, Virgin Dom is People Director for the Corporate Functions in Virgin Media. In his time at Virgin Media, he has been heavily involved in the integration process following the acquisition by Liberty Global and has also led an organisational design initiative to improve the efficiency and effectiveness of the People function. Dom has worked in the Virgin Group since 2009 and before joining Virgin Media he spent 3 years as UK People Director for Virgin Active Health Clubs where he served on the UK Executive Board during a period of rapid expansion and acquisition. Dom has significant international telecoms experience in Europe and the U.S. from HR Business Partner and programme management roles at Cable & Wireless and Orange. Earlier in his career, he worked as a management consultant for Deloitte where he supported numerous different clients across a range of sectors on engagements such as M&A integration, Organisational Culture, Customer Experience, Organisation Design, Employee Engagement and HR Transformation. Peter is a board member of the ECLF. A former steering board member of the World Economic Forum project on global talent mobility, he was also an executive board member of the CEMS alliance and of a charitable foundation providing engineering education for underprivileged students. He is, unusually, both a Chartered Engineer and a Fellow of the Chartered Institute of Personnel & Development. Sandra Hoeylaerts, Global Talent & OD Director, Huntsman Experience: November 2011- now: Global Talent and Organisation Development Director Define and implement the Corporate strategy, processes and policies related to HR topics such as Recruitment, Training & Development, Talent & Succession Planning, Organization Design and Knowledge Management. As a global center of expertise, operating across all businesses and functions, the team: Provides overall guidance and in-depth expertise on learning and development activities. Develops and implements programs to attract the right level of associates required to meet the organization's business needs (optimise cost and time to start). Defines and implements a global and regional employer branding. Develops and implements a talent & succession management strategy, policies, processes in order to support Huntsman in detecting and engaging talent in line with current and future business needs. Initiates and installs a knowledge management culture within the entire Huntsman Corporation and manages the overall development, deployment and adoption of the corporate Knowledge Sharing (KS) and Knowledge Management processes and systems. October 2010 – November 2011: Global Project Director June 2005 – October 2010: Regional HR Business Partner May 2004 – June 2005:Chemical sector: Huntsman October 2003 – June 2004: Retail sector: Carrefour General competencies: Organisational Change Management and communication, Program/project management HR related competencies:Training (analysis, planning, development and execution), Competency analysis, Career development, Compensation design, Restructuring organisations (HR guidance), Talent Acquisition (recruitment) + Psychometric testing, Talent assessment, Knowledge management, Process analysis and re-design, in- and outside of HR Education: 2001-2002: Vlerick Management School (Belgium): Master in Human Resource Management 1995: Basic formation for a trainer, Chicago, USA 1993 – 1995 Certified Teacher for the 'Economic Higher Education of the Short Type' schools, EHSAL (HUB) 1990- 1995 Commercial Engineer, EHSAL (HUB) Thesis: How to increase the possibilities for women to make a career: focus on flexible childcare. Received the ING price. Sebastian Reiche, Associate Professor of Managing People in Organizations, IESE Business School He earned his Ph.D. from the University of Melbourne, Australia. Sebastian's research focuses on the antecedents and outcomes of social interaction and knowledge transfer among individuals, mainly from a cross-cultural and multinational perspective. He has also guest edited several special issues in academic journals. Sebastian is member of the editorial board of the International Journal of Cross-Cultural Management and a permanent chair of the annual Workshop on International Strategy and CrossCultural Management that is sponsored by the European Institute for Advanced Studies in Management (EIASM). He has held teaching appointments at the University of Melbourne, Australia and Nile University, Egypt, and has worked with companies such as SAP and Faurecia. Sebastian regularly blogs on the topic of expatriation. Maxim Strashun, Head of Talent Development EMEA, Lenovo Maxim specializes in development of current management team and creating the future management pipeline. Maxim moved from Canada to Czech Republic 12 years ago and worked as a management trainer, teambuilding instructor and management coach, before moving to Slovakia to manage training and talent development for Lenovo in EMEA. He has trained in Europe and Asia and lectured on management skills, developing future managers and engaging employees at universities and at HR conferences in Czech Republic, Slovakia, Austria and Spain. Dom has lived and worked in the U.S., Spain, Argentina and Mexico. He is married with two daughters and in his spare time he enjoys competing in Triathlons and open-water swimming events. 05 Biographies Carlos, Associate Director, Hay Group Prior to joining Hay Group, Carlos worked as a Partner for Pedersen & Partners and Neumann International, both International Executive Search firms, where he was also in charge of the Retail Corporate practice. He began his professional career in Centros Comerciales Continente (currently Carrefour) and after 5 years in the retail, and after having acquired a global vision of the sector, he decided to move on to the field of consultancy business. Carlos has worked in many areas of HR consulting in addition to executive recruiting, such as Training & Development, Coaching & Executive Alignment, reorganization & Change Management and Executive Assessment, leading different kinds of projects for national and international companies. Carlos has an extensive international exposure. He has lived in South America for several years and has carried out interesting projects in many other countries (India, Turkey, Russia, etc). Carlos holds a Degree in Law from the San Pablo CEU University, and a PDD from the IESE business school. He is a Lecturer at different Business Schools and Universities, being an Associate Professor at Instituto de Empresa Business School (Madrid) on leadership subjects, having published several articles. Miha Pogacnik Classical Concert Violinist Inspiring Leaders, Igniting Change, WorldRenowned Creativity and Innovation Catalyst, Cultural Ambassador of the Republic of Slovenia Miha offers an original response to today's quest of the business world for creative, innovative thinking because "creativity and innovation are primary business skills central to growth and sustainability. If you add passion, courage, performance and imagination, you have the qualities that artists live by." By establishing a new relationship between the arts and business, one which brings the profound musical process to the corporate floor and uses the arts as an organizational development tool, bold visions can be considered and realized. The linear and rational must fuse with inspiration, beauty and passion for change to be implemented. Miha has been hailed by The Guardian, London, as an artist who is making "hard-nosed executives turn to the world of creative talent in a pragmatic effort to improve efficiency." The Cultural Ambassador of the Republic of Slovenia and a former Fulbright Scholar renowned for setting the world standard in "Art and Business", Miha has the exceptional capacity to inspire business leaders to "think outside of the box". His cutting-edge approach and genius fuel organizational and individual development and shed new perspective on corporate strategy. The objective of his unique methodology is to help organizations become "masterpieces" by reaching their full potential. Whether it is Bach, Beethoven, Brahms or Bartok, using his consummate violin artistry as a catalyst, Miha "unravels" musical masterpieces. In this way, he explores the parallels between musical and organizational identity and business processes, and enhances understanding of the most pressing demands of business, ranging from the search for excellence, leadership, and innovation, to problem-solving and development, as well as mobilization around a powerful sense of purpose and direction. Miha underscores the need for openness, flexibility and courage of teams to challenge their assumptions and ways of working. He demonstrates that art is a significant force for productivity, creativity, and organizational renewal. Izabella Khazagerova, Associate Principal, Gallup Izabella is based in Gallup's London office and leads project teams to help solve clients' most critical business challenges. Her expertise is in change management, organisational development, employee and customer engagement. 3rd“Leading with Talent”Seminar Izabella has extensive experience in executing large-scale projects that involve significant cultural change and that considerably boost performance outcomes. Prior to joining Gallup she led business transformation projects for matrix-structured organisations in banking, B2B and B2C sectors. Christine is inspired everyday by the opportunity to lead a team that provides fresh insights and solutions to drive business performance. She is known for her determination, diligence and resourcefulness and believes that the best solutions come from the power of continuous learning and collective, diverse thinking. Jens Meyer, Dean of Programs, CEDEP Jens's teaching and consultancy focuses on innovation and change. His approach is to explore managerial beliefs, reveal cognitive biases and propose means and measures to adapt to, transform or overcome these. He was appointed Deputy Director of CEDEP in November 2009 and is now Dean of Programs. As Adjunct Professor of Corporate Strategy at INSEAD, he directed the Advanced Management Programme (AMP). He has a well-established relationship with the Fachhochschule Worms (Technical University of Worms) and he is co-founder of Strategy Regeneration Ltd. – a company focusing on the exploitation of Value Innovation and Blue Ocean Strategy frameworks. Jens has an MBA in Innovation, Strategy and Information Technology from the French Business School Theseus at Sophia Antipolis. . Following his MBA in 1992, he co-founded the Centre for Advanced Learning Technologies (CALT) at INSEAD in Fontainebleau and later collaborated in other initiatives such as RICE (Centre for Research in Software Excellence), and ISIC (INSEAD's Social Innovation Centre). He has developed and taught courses on a variety of subjects including: Blue Ocean Strategy & Value Innovation, Fair Process & Change Management, Cyber-Entrepreneurship (Entrepreneurial Innovation in the context of Business Start-ups), Business Intelligence. He has lectured and presented in executive programmes and gatherings throughout Europe and the US for more than 50 groups and clients over the last 10 years. Furthermore, in December 2014, he joined the Board of Directors of ABIS (the Academy of Business in Society). Dr Nicola Millard, Head of Customer Insight & Futures - Global Innovation Team, BT Dr Nicola Millard is a customer experience futurologist with BT. Despite working for a technology company, Nicola isn't actually a technologist and combines psychology with trends research to try and anticipate what might be lying around the corner for both customers and organisations (sadly, her crystal ball is currently broken). Nicola has now worked for BT for 23 years. She has done a number of jobs around the BT business, including user interface design, customer service and business consulting. She was involved with a number of BT "firsts" including the first application of intelligent systems into BT's call centres and BT's initial experimentation with home working. Nicola got her PhD from Lancaster University in 2005, published her first book in 2009 and now spends most of her time doing research, writing blogs, articles and white papers. She has also appeared on both the BBC (Radio and TV) and Channel 4 in the UK, as well as Sky News in Australia. Nicola has done a TED talk about why people accept or reject technologies and is also a judge on a number of award panels, including the Institute of Customer Service awards. Izabella has a BA (Hons) in pedagogic sciences and an MBA from Judge Business School, University of Cambridge. She speaks Russian and English fluently and has an international rating in chess (FIDE 2080). When she's not doing all that, Nicola travels around the world presenting at conferences and running workshops with an assortment of organisations including banks, travel companies and retailers, to name but a few. Christine Amure-Butcher, VP, Global Leadership Development, American Express With a passion for helping others to learn, grow and develop, Christine's career, for the past eighteen years, has progressed through a broad range of regional and global roles within the field of Learning and Development at American Express. Prior to this, still at American Express, she spent seven years within Business Operations/Customer Servicing. Ibrahim Jabary, CEO, Gamelearn CEO of Gamelearn, international leader in developing game-based learning for corporate learning. Creator of "Merchants" and "Triskelion", online game-based learning courses used successfully by over 300 organizations worldwide. In her current role, Christine is responsible for the development of 10,000 plus people leaders, globally; in addition to Performance Management. She leads a team to research, build and deploy learning solutions that facilitate leadership transitions, enhance leadership capabilities and accelerate the development of high talent. Most recently, Christine's team have designed and launched standard Blue Box People Leader Learning Paths that have been described as 'transformational'. A serial entrepreneur and passionate instructor, for the last fifteen years Ibrahim has launched and grown companies across a wide variety of sectors: consulting, publishing, real estate, mobile app and video games. Her experience spans multiple disciplines, from instructional design and competency development, to performance consulting and leadership coaching. 06 Registration Form 3rd HRcoreLAB 18th & 19th MARCH 2015, BARCELONA Fill in this Form to Confirm your Participation Scan to: greg.miller@teneoevents.eu Booking Line: 0034/ 93 412 0177 Fax to: 0034/ 93 380 7404 Company: Delegate Name: Job Title: Phone Number: E-mail: Wire Transfer : Credit Card: Mastercard Credit Card Payments: Visa Am. Express Billing address: Card billing address: City: Post code: VAT number: Credit Card number: Expiry date: Card holder name: Card holder signature: BASIC COST: EXTRAS: 1 950 € to attend the 3 streams Basic Cos t: + 1 950€ I’m mostly interested in: Workshop 300 €/ each Workshop Design your own package Workshop RECRUITMENT TALENT Webcast LAB3* *Video of all the Presentations Demo of what you will receive ** List of Presentations Webcast LAB2** DO WE NEED HR? + Extras: Discount code: TOTAL COST: Date: Signature: PLEASE SCAN TO greg.miller@teneoevents.eu or FAX TO 0034/ 93 270 3610 NB: In both cases , please make sure you receive a confirmation from us HRcoreLAB 3 TERMS AND CONDITIONS I agree to terms and conditions. Send form online Print form 1. Fees are inclusive of programme materials, refreshments, lunches and cocktail reception. 2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from receipt of the invoice. Please note: Payment must be received prior to the conference date. A receipt will be issued on payment. Due to limited conference space, we advise early registration to avoid disappointment. We reserve the right to refuse admission if payment is not received on time. Unless otherwise stated on the booking form, payment must be made in euros (€). 3. Cancellation/substitution: Provided the total fee has been paid, substitutions are allowed. Cancellations must be received in writing by mail or fax two (2) weeks before the conference is to be held in order to obtain a full credit for any future event. Teneo Meetings SL is not responsible for covering airfare, Hotel, or other travel costs incurred by Clients. The conference fee will not be refunded but can be credited to a future conference. Event programme content is subject to change. 4. Copyright etc: All intellectual property rights in all materials produced or distributed by Teneo Meetings, S.L. in connection with this event is expressly reserved and any unauthorised duplication, publication or distribution is prohibited. 5. Client information is kept on Teneo Meetings database and used by Teneo Meetings SL to assist in providing selected products and services which maybe of interest to the client and which will be communicated by letter, fax, including automatic dialing electronic mail, or electronic means. If you do not want Teneo Meetings SL to do this please tick this box ( ) for training and security purposes. Telephone calls may be recorded. 6. Important notice: While every effort will be made to adhere to the advertised package Teneo Mettings SL, reserves the right to change events dates, sites or location or omit event features, or merge the event with another event, as deemed necessary with no penalty and in such situation no refunds or alternative offer shall be made. In the event that Teneo permanently cancels the event for any reason whatsoever (including Force Majeure occurrence) and provided that the event is not postponed to a later date nor is merged with another event, the client shall receive a credit note for the amount that client has paid to such permanently cancelled event, valid for up to two years to be used at another Teneo Meetings SL, no refunds, part refunds or alternatives shall be made. 7. Governing law: This agreement shall be governed and constructed in accordance with the law of Spain and the parties submit to the exclusive jurisdiction of the Spanish law. However Teneo Meetings SL only is entitled to waive this right and submit to the jurisdiction of the courts in which the Clients office or head office is located. 8. Code of Ethics and Professional Conduct: The seminar will be conducted in full compliance with competition law and by becoming a participant and/or getting involved in activities of the Teneo Meetings S.L. seminars, individuals agree that they accept our Code of Ethics and Professional Conduct and the Complaints procedure, which applies to all activities and events of Teneo Meetings S.L. 9. Image Release: When registering for Teneo Meetings events, conferences and seminars, delegates allow permission to Teneo Meetings, its agents and others working under its authority, to take and to have full and free use of video/photographs/audio containing their image/likeness. It is understood these images may be used for promotional, news, on-line/multimedia, research and/or educational purposes by and for Teneo Meetings. Delegates agree that they are not entitled to remuneration, residuals, royalties or any other payment from Teneo Meetings in respect of their image/likeness or its use. Delegates release, discharge, and hold harmless, Teneo Meetings and its agents from any and all claims, demands or causes of actions that they may hereafter have by reason of anything contained in the photographs or video. Should a delegate not agree to the above image release, they must advise Teneo Meetings by contacting legal@teneoevents.eu
© Copyright 2025