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PROGRAMME DEVELOPMENT COORDINATOR
Hagar Afghanistan
Position Summary
Title
Location
Employment Status
Primary reporting line
Position Purpose
Apply with CV and
Cover Letter to:
Deadline:
Psychological Advisor
Kabul, Afghanistan
Full time position
Hagar Afghanistan Country Director
To support and advise Case Management Unit (CMU) counsellors and
case managers and help strengthen the CMU psychosocial program.
jobs@hagarinternational.org
15 April, 2015
Organisational Description
Hagar is an international Christian organisation, registered as a foundation in Switzerland, which
began its work in Cambodia in 1994. In 2008, Hagar began working in Afghanistan, and in Vietnam
in 2009. In each context, Hagar works tenaciously with women and children who have survived
extreme cases of abuse and exploitation, particularly human trafficking, sexual exploitation and
domestic violence, caring for each individual until they can care for themselves.
In recognition of the deep wounding of severe abuse, Hagar does whatever it takes for as long as
it takes to restore broken lives to wholeness. Operating both commercial and not -for-profit
entities, Hagar engages in private and public sector partnerships in pursuit of its mission.
Through its social programmes, commercial businesses, and partnerships, Hagar ensures high
quality services in health care, legal support, psychosocial support, education, family services,
training and employment.
Hagar serves women and children regardless of religion, political preference, ethnicity, race, or
sexual orientation. Hagar humbly serves those rejected and exploited by society and values,
honours and respects the diverse perspectives, religions, and cultures of its staff, supporters, and
partners. Hagar’s fundraising offices are located in Australia, New Zealand, Singapore, the United
Kingdom, the United States and Hong Kong (2012).
Summary
Hagar Afghanistan has been fully registered with the Government of the Islamic Republic of
Afghanistan since 2008. Hagar Afghanistan now has four projects: Trafficking in Persons Capacity building in Afghanistan Project, Transitional Care Centre for women and their children,
Empowering Women for Economic Participation, and the Forgotten No More Boys Project for
trafficked an d exploited boys. Hagar Afghanistan’s Programming Department is responsible for
ensuring coordination and management of donor relationships and funding, providing leadership
in funding acquisitions, and supporting the design, monitoring and evaluation of quality
programmes.
The Programme Development Coordinator will be expected to contribute to developing a strong
culture of learning within Hagar Afghanistan, as well as work collaboratively with many
stakeholders across the organisation.
Hagar’s Approach
Restoring wholeness is at the heart of Hagar’s approach and encompasses five Spheres of
Change.
Protection: Clients have legal identity and nationality, are safe in an environment that is free from
abuse, neglect, exploitation and violence, have access to legal support and/or representation, and
are equipped to protect themselves.
Personal Well Being: Clients develop internal strength and resilience through activities that foster
mental, physical, emotional and spiritual health. Clients cultivate the ability to “bounce back” or
even grow in the face of adversity, trauma or tragedy.
Economic Empowerment: Clients increase their power over economic decisions that influence
their lives and enable greater freedom of action. Clients become financially independent and able
to take care of themselves and their families.
Social Capital: Clients build healthy connections and relationships with their families, friends, and
social networks. This, in turn, increases community engagement and enables clients to
successfully integrate into the community of their choice.
Societal change: Through advocacy and partnerships, Hagar influences positive systemic and
societal change with and on behalf of survivors on the journey towards protection and recovery.
In pursuit of these goals, Hagar focuses primarily on case management and personal recovery
needs of its clients and partners extensively with others to ensure specific services are met such
as health care, education and other specialised supports.
Key responsibilities
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Provide support and coaching to caseworkers and counsellors in Hagar’s Case
Management Unit (CMU).
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Assist the Case Management Unit Team Leader in researching and revising Case
management operational care protocols, policies, guidelines and procedures, including
accurate and comprehensive case management systems in line with best practices;
minimum standards and rights based approaches.
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Assist in assessing case workers and counsellors ongoing needs (i.e. via focus group
discussions, monitoring of case documentation) and develop and provide capacity
building opportunities that meet identified needs (i.e. conflict management and
mediation)
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Assist the PDC in identifying and implementing mechanisms for effective psychosocial
programme monitoring;
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Assist the PDC in developing and implementing reflection sessions for CMU staff and
clients.
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Meet with CMU counsellors and caseworkers to address personal and secondary trauma
by offering support and debriefing as needed.
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Assess and facilitate training needs for the counsellors and caseworkers of the CMU.
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Complete and send weekly summaries and monthly reports in a timely manner.
Monitor case management meetings regarding TCC, providing advice and support to
strengthen the process, including feedback to clients on progress and plan forward.
Attend applicable meetings as and when arranged by the CD, PDC, CMUTL and PM
Position Requirements
Experience:
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Education &
Training:
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Skills:
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At least 2 years experience in management of staff, required
Experience in Project Cycle Management for International
Organizations
Experience working with INGOs (International social work
environment beneficial), especially in relation to assisting and serving
forgotten and vulnerable populations.
University Graduate in Social Work, Counseling or related field,
required
Work in a cultural and gender-sensitive manner, respecting diversity
in its all forms, including religious minorities, socio-economic situation,
sexual orientation and ethnicity, etc.
Work independently with minimum supervision and to handle multitasking jobs.
Work in a team in a multi-cultural environment.
Demonstrate high initiative, organizational skills and excellent written
and verbal communication skills; Dari (beneficial).
Knowledge in gender, protection, gender-based violence, and Human
Rights-based approaches.
Demonstrated ability to prepare and deliver effective training
workshops, monitor program activities and participate in project redesign, research and develop best practice guidelines and
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Personal
Qualities:
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operational protocols, as well as monitor, analyze and assess data
and staff capacity and develop responses.
MS Office and other related computer proficiencies (databases
beneficial).
Able to inspire staff and show empathy
Resilient
Flexible
Non-discriminate
Be creative, resourceful, open-minded and willing to learn
Work respectfully and empathetically with other cultures and also with
clients
Committed to Hagar Values
Confidentiality regarding Hagar’s work will be required. Lack of
confidentiality or honesty are dismissible offences.
Remuneration
A remuneration package reflecting the level of skills and experience that will be brought to the
position will be negotiated with the successful candidate.
Application
Please send a cover letter and CV to jobs@hagarinternational.org. Please address all selection
criteria in your cover letter. An acknowledgement letter email will be sent to confirm receipt.
Only shortlisted candidates will be contacted for interview and notified of the outcome of their
application. Deadline: April 15, 2015.