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Advanced Medical Interpreter Series:
How to Handle Difficult Ethical Cases/Dilemmas
Gray Matters: Thinking on your feet when solutions are not simply black or white
Date: Saturday, June 06, 2015
Location: Harbor Health Services Inc., 1135 Morton Street, Mattapan, MA 02126
Registration: 8:30am
Program: 9:00am till 12 noon
Regular Fee: $30.00 CEU Fee: $20.00, Fee includes: CE materials, certificate of completion.
Credits/Contact Hours: This course has been approved to provide 0.35 IMIA CEUs® and 3 CCHI credits
Education Level: Intermediate to Advanced
Course Overview:
This is a dynamic skill-building workshop that provides essential knowledge for medical interpreters. This training also
provides an opportunity to work with and learn from colleagues through group analysis and discussion of challenging
case studies. These case studies of deceptively difficult encounters will be presented for group discussion, debate and
practice. All cases have been created from the experience of working medical interpreters. Participants will learn to use
their professional code of ethics to guide them in their decision-making. Participants will also gain skills needed to ‘think
on their feet’ in coming to ethically informed solutions to potentially troubling challenges.
About the Trainer: Jessica Goldhirsch, MPH
Jessica Goldhirsch, MPH has designed innovative pet, horticulture and activity
therapy programming for hospitalized children and teens, managed an adolescent
drama troupe teaching students about human sexuality and decision-making and
taught juvenile defenders about HIV/AIDS. As training coordinator at Boston
Medical Center, she taught hundreds of providers to work more effectively with
face-to-face, telephone and video interpreters. She is currently participating in a
movement to professionalize medical interpreting by improving training standards.
She has drawn attention to the stress, burnout and vicarious trauma experienced by
medical interpreters. She has served on the boards of the Forum on the
Coordination of Interpreter Services and the MA Medical Interpreters Association.
Certificates & Completion Requirements: Participants are expected to sign-in and out, attend the entire program,
and complete an evaluation. Certificates will be distributed to participants at the end of the program. Participants
will not receive a certificate of completion until payment has been received. If the certificate cannot be presented
at the event, the participant will be mailed the certificate.
Special Requests: If you are hearing impaired, or are a person who is differently abled who requires
accommodations, please contact Bindiya Jha 15 days prior to the training.
Registration:
Registration deadline: May 22, 2015. Register early as program registration is on a first come first serve basis
with limited space.
Please complete the registration form below and return with payment.
Make check payable to UMMS; in the memo please write Gray Matters Training-June 06 and mail to:
Joanne Dombrowski
Mass AHEC Network
UMass Medical School
333 South Street, Shrewsbury, MA 01545
For questions please contact Bindiya Jha at Bindiya.Jha@umassmed.edu or 508-856-2228.
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