1. food and drink
2. desserts and baking

2014 Girl Scout
Cookie Program
Table of Contents
1.
Who Can Participate in the Cookie Program?
2.
How Much is a Box of Girl Scout Cookies?
New and Exciting Packaging
3.
What is This Year’s Program Theme?
4.
5 Skills for Girls
5.
How Does the Cookie Crumble?
NYPENN’s Goal
6.
Troop Earnings
Older Girl Opt-Out
7.
Girl Rewards
Cookie Dough
8.
Cookie Program Patches
9.
Where Can I Find More Helpful Information?
10.
Keeping Our Girls Safe
11. Troop Cookie Manager Learning Opportunities
12-14. Cookie Program Calendar
15.
What’s the Buzz about Cookie Club?
16.
Council Gift of Caring (CGOC) Program
17.
Booth Sale Rules and Regulations
18.
Council Sponsored Booth Scheduling
19.
Initial Cookie Deliveries and Pick Ups
Cookie Issues
20. Need More Cookies?
21-22. Payment Policy and Procedures
How Much is a Box of Girl Scout Cookies??
Girl Scout Cookies for GSNYPENN is $4.00 a box.
GS Cookies are paid at the time of delivery.
The price of a box of cookies cannot be
altered in any way for any reason.
Remember: GS Cookies CANNOT be sold on
eBay, Craigslist or any other similar site.
Girls can ask customers to make a promise
to purchase cookies through Cookie Club.
Visit our website for more information!
NEW and EXCITING Packaging!
In 2013, GSUSA updated all eight designs on the cookie boxes.
In 2014, Little Brownie Bakers will start to roll out new cases.
Look for the new cases during the cookie program!
Who Can Participate in the Cookie Program?
Any girl in grades K-12, registered with GSNYPENN for the 2014
Membership Year is eligible to participate. A signed permission slip
is also required to participate. Any adult, registered/appointed with
GSNYPENN for the 2014 Membership Year is eligible to participate
as a volunteer. Please see your Community
Development Manager (CDM). Read, sign
& return the Cookie Program Volunteer
Agreement , along with a signed copy of
the 2014 Cookie Program Payment Policy
1 Agreement to your Service Unit Cookie
Coordinator (SUCC) before the start of
the program.
2
What is This Year’s Program Theme?
Girl Scout Cookies Do a World of Good!
Yes, the Girl Scout Cookie Program is
lots of fun. It’s also the largest girl-led
business in the country and helps girls
develop five key business and
leadership skills that last a lifetime!
1. Goal Setting Your Girl Scout sets cookie sales goals
individually and with her team, creates a plan to reach them, and
develops Cooperation and Team Building skills all along the way!
2. Decision-Making Your Girl Scout helps decide how her team
will spend their cookie money, furthering her Critical Thinking and
Problem Solving skills that will help her in many aspects of her life.
3. Money Management Your Girl Scout takes cookie orders,
handles customers’ money and gains valuable and Practical Life
Skills around Financial Literacy.
4. People Skills Your Girl Scout learns how to talk to, listen to
and work with all kinds of people while selling cookies. These
experiences help her develop Healthy Relationship and Conflict
Resolution skills she can use throughout her life.
5. Business Ethics Your Girl Scout is honest and responsible at
every step of the cookie sale. Her business ethics here reinforce
the Positive Values she is developing as a Girl Scout.
3
SELL GS COOKIES!
4
How the Cookie Crumbles
Proceed Level!
100% of the proceeds from the Cookie Program, after payment
to Little Brownie Bakers, stay local to help support Girl Scouting in
GSNYPENN Pathways!
Troop earnings are based upon the Per Girl Average (PGA), which
is computed by taking the total number of boxes sold divided by
the total number of girls selling. For example: 1400 boxes/10 girls
selling=140 PGA. The eBudde system calculates it for you!
Cookie Money Distribution
at $4.00 per box
o
o
o
o
$0.58 to $0.73 Troop Earnings
Directly supports Troop activities
$0.15 Girl Reward Program
Pays for the cost of patches, rewards & Cookie Dough
$2.15 Membership, Program & Volunteer Services, and
Service Unit Bonus
Provides funds for program events and support services,
adult recruitment and trainings, maintenance of council
properties and the NEW SU Cookie Bonus
$0.97 Little Brownie Bakers
Cost of the cookies
GSNYPENN’s Sales Goal
Last season, our final PGA was 137 boxes! For this season, GSNYPENN
has a goal of 140 PGA boxes. That means that of all the girls that are
selling, we would like to have a per girl average (PGA) of 140 boxes.
We can make it!
Every girl should be given an equal opportunity to
experience the power of the cookie program.
Our goal is to have 100% girl participation.
Together, we can do it!
5
Based upon a troop’s Girls Selling PGA,
r the troop treasury will receive the following:
e
w
Lo ls &
1-149 PGA = $0.58 per box
e
ev ore !
l
150-199 PGA = $0.63 per box
m eeds
c
200+ PGA = $0.68 per box
o
pr
NEW Service Unit Bonus!
SUs that show an increase in volume from 2013 to 2014 will be
eligible for a one-time bonus! Talk to your SUCC to see how your
troop can help the SU reach their goals! Go TEAMWORK!
5% increase = $50
10% increase = $100
20% increase = $250
Older Girl Opt-Out
Registered older Girl Scout troops (Girl Scout C/S/A only!) have an
opportunity to earn 5 cents more per box for their troop with the
Older Girl Opt-Out option. The troop must have a minimum 140
PGA by the end of the sale to qualify. If earned, girls will only receive initial order rewards, Cookie Dough and patches. GS C/S/A
Troops that enroll will have to unanimously agree to not receive
rewards. The Opt-Out form (found online) must be completed
by the girl and her parent/guardian and returned to the Cicero
Service Center no later than Friday 2/21.
Qualifiying C/S/A troops will now earn:
140-149 PGA = $0.63 per box
150-199 PGA = $0.68 per box
200+ PGA = $0.73 per box
6
Girl Rewards
Earned Patches
All rewards are cumulative, including the Initial Order rewards!
Images of all the items can be found on the girl order card.
Reward levels range from 25+ boxes to 1250+ boxes. Rewards
will be mailed to your SUCC in May.
If earned, the Cookies on the Go, Cookie Club and Gift of Caring
Patches can be ordered with the final reward submit on Tuesday,
April 8.
o Cookies on the Go! - girls that participate in door
to door selling, walk abouts or any other “on the go”
selling can earn this patch!
Program Trips Discounts! This year, we have several
amazing troop trips planned after the Cookie Program!
GS Brownie Troops - Buffalo, NY
GS Junior/Cadette Troops - Boston, MA
GS Senior/Ambassador Troops - Savannah, GA
o Cookie Buzz - girls that sign up for Cookie Club
and send out 15+ emails will automatically earn
this patch!
Any troop that increases their volumne by 20% from 2013 will
receive 15% off the trip! All troops that increase by 20% will be
entered into a drawing for one free trip based on their troops
registered age level. If you have a multi-age level troop, your
troop will be eligible for the lowest registered age level.
o Gift of Caring - any girl that sells 15+ boxes for the
Council GOC program will automatically earn this patch! See page 16 for more information!
Cookie Dough
Can’t Get Enough Cookie Patches??
Girls can earn Cookie Dough at the following levels:
200+ boxes = $15 Cookie Dough
500+ boxes = $50 Cookie Dough
1000+ boxes = $100 Cookie Dough
Cookie Dough will expire Friday, December 12, 2014!
How Can my Girls use their Cookie Dough?
o Annual or Lifetime Girl membership registration fees
o GSNYPENN resident camp
o Girl fees for program events which GSNYPENN accepts
registration
o At any of our GSNYPENN retail stores or camp trading posts!
Cookie Dough cannot be used
towards earned awards or camp deposits.
Cookie Dough is not transferable.
7
We will also have additional cookie patches (and pin) for sale in
our Girl Scout Boutiques. Please call for availability.
o Booth Sales - if a girl participates in a booth
sale with her troop, she can earn this patch.
o Volunteer - any volunteer that helps with the
cookie program is eligible for this patch.
o Goal Getter - any girl that sets a sales goal
and reaches/exceeds it is eligible for this patch.
o 2014 Cookie Program Activity Pin - if a girl follows
the guidelines set by GSUSA, she is eligible for the
pin. See our website for more information!
8
Where Can I Find More
Helpful Information?
o www.gsnypenn.org Girl Scouts of NYPENN Pathways,
Inc. website. You will find links to LBB website and eBudde.
Also, you will be able to download/print important product
sales forms.
o www.littlebrownie.com Little Brownie Bakers website
o https://ebudde.littlebrownie.com online ordering
system for cookies and rewards
o www.girlscouts.org/cookies find fun videos, safety
checkpoints and more from GSUSA!
o www.girlscoutcookies.org complete list of all local
booths in your area
Who Can I Contact for More Help?
If you need help with anything related to cookies, please
contact your SU Cookie Coordinator (SUCC). They are available to help you will all aspects of the cookie program.
My SUCC is:
Their email:
Their phone #: (
)
or (
)
You can always email cookies@gsnypenn.org and someone
from GSNYPENN will return your email as soon as possible.
Additionally, contact GSNYPENN’s Customer Service line
1(800)943.4414 and someone will be able to assist you during
normal business hours!
9
Keeping Our Girls Safe
1. Show you’re a Girl Scout— Wear the Girl Scout membership pin
and/or Girl Scout clothing to identify yourself as a Girl Scout.
2. Buddy up—Always use the buddy system. It’s not just safe, it’s
more fun.
3. Be streetwise—Become familiar with the areas & neighborhoods
where you will be selling Girl Scout Cookies.
4. Partner with adults—Adults must accompany Girl Scout Daisies,
Brownies and Juniors when they are taking orders, selling or delivering
product. Girls grades 6-12 must be supervised by an adult when selling
door-to-door and must never sell alone. Adults should be present at a
cookie booth in any public place at all times.
5. Plan ahead—Always have a plan for safeguarding money—avoid
walking around with large amounts of it or keeping it at home or school.
Give proceeds to supervising adults who should deposit it as directed
by your Girl Scout council as soon as possible.
6. Do not enter—Never enter the home or vehicle of a person when
you are selling or making deliveries. Avoid selling to people in vehicles
or going into alleys.
7. Sell in the daytime—Sell only during daylight hours, unless
accompanied by an adult.
8. Protect privacy—Girls’ names, addresses, or email addresses
should never be given out to customers. Use a group contact number
or address overseen by an adult for customers to request information,
reorder or give comments. Protect customer privacy by not sharing
their information except for the product sale. Girls should never take
credit card numbers.
9. Be safe on the road—Always follow safe pedestrian practices, especially when crossing at intersections or walking along roadways. Be
aware of traffic when unloading product and passengers from vehicles.
10. Be Net wise—Take the GSUSA Internet Safety Pledge before
going online and follow the specific guidelines related to marketing
online. Girl Scouts cannot collect money online.
First-Aid & After Hour Emergencies
Follow the guidelines and procedures as established by
Safety-Wise and GSNYPENN. Call 1(800)943.4414 and follow
the instructions! A staff member will contact you ASAP!!!
COOKIE SHORTAGES? PLEASE CONTACT
GSNYPENN DURING NORMAL BUSINESS HOURS!
27
Scheduler
opens at 7pm.
Stay tuned
for more info!
26 Booth Sale
25
24
23
19
18
17
16
28
Initial cookie & Girls continue
Incentive order to take more
cookie orders!
in eBudde
by 11:59pm
21Troop submit 22
20
15
14
13
Scheduler
opens at 7pm.
Stay tuned
for more info!
11
10
12 Booth Sale
1 COOKIE
PROGRAM
STARTS!
8
NATIONAL
GIRL SCOUT
COOKIE WEEKEND!
Booth Sale
Scheduler
opens at 7pm.
Stay tuned
for more info!
Wed
6
5
4
9
11
3
Stay tuned to
www.gsnypenn.org
for more
information!
2
How To Assign Cookies To Girls
How to use the Girl Order Tab
How to submit the Final Rewards
February
How To Place An Initial Cookie & Reward Order
How to navigate through the Iinital Order Tab
How to submit the Initial Rewards
Where’s my cookie bill (sales report)?
Tues
How To Place A Pending Cookie Order
Mon
How To Add Booth Sites To The Cookie Locator
Sun
How To Use Cookie Club
How to login to Cookie Club
How to add girls
How girls send emails to customers
How to check orders
Thurs
7
How To Get Started in eBudde
How to login to eBudde
How to navigate through the Contact, Settings & Girl Tabs
Fri
Starting in January,
TCM can view training videos at their convenience!
Each video is about 10-12 minutes long!
Check back on our website for links to the videos!
Sat
TCM Learning Opportunities
12
Mon
14
21
28
13
20
27
7
Tues
TCM final
eBudde
submit!
29
22
FINAL
ACH PULL FOR
REMAINING
COOKIE
BALANCE
15
8
1
12
5
Wed
13
6
Thurs
Wed
30
23
16
9
April
2
26
19
25
18
11
4
Fri
50% of
Initial Order
See page 22 for
more info
28 ACH PULL
21
14
7
Fri
Booth Sales start!
Girls can earn the
“Booth Sale” patch,
available for sale
in our GS Boutiques!
26
19
12
5
29
22
15
Sat
Sales Tip: On 3/15,
8 Council
sponsored
1
Sat
Dates and information subject to change.
Check www.gsnypenn.org often.
Stay in contact with your SUCC for information.
Check your email for regular eBlasts!
Email questions to cookies@gsnypenn.org
24
17
10
3
Thurs
27
20
Initial Order Cookie Delivery
Your SUCC and Council eBlasts will
have specific pick-up/delivery information!
Tues
25
18
11
4
March
Sales Tip:
Girls can earn the
“ Cookies on the Go”
patch if they participate !
It’s a great way to sell
more cookies!
24
31 will
Final rewards
be mailed to each
SUCC in May to distribute
to troops.
COOKIE
PROGRAM
ENDS!!
And last day of
Booth Sales!
6
30
Sun
17
16
23
10
9
Mon
St. Patrick’s Day
3
Sun
2
13
What’s the Buzz about Cookie Club?
Cookie Club is the faster, easier way to reach high goals!
How’s it work?
In Cookie Club, girls email customers customizable eCards
asking for online orders. Customers place orders online, and
the orders are automatically recorded in the girl’s Cookie
Club account. It’s the faster, easier way to reach high goals.
Customers buy more cookies when they order online:
•Booth sale = 3.1 packages per order
•Door to door = 3.3 packages per order
•Workplace or school = 3.6 packages per order
•Online: 6 packages per order!
Girls across the country are powering up their marketing
with Cookie Club. Have your girls sign up today, send out 15+
emails and they can earn the Cookie Buzz patch(see below)!
Visit https://cookieclub.littlebrownie.com/ today!
15
Council Gift of Caring (CGOC) Program!
For the 2013 Cookie Program, Girl Scout
supporters purchased a total of 625 cases
of cookies to be donated to the Food Bank
through the CGOC program. That’s 7,500
boxes! Thank you to the troops and girls
that partipated and promoted this great
program!
This year, Girls that sell 15+ boxes for the CGOC program will
receive this seaons Gift of Caring patch! See above!
Council Gift of Caring cookies will be donated to the Military
Family Assistance Center. This facility shares the donated
cookies with Veteran groups, military members and family
members throughout New York State.
Don’t forget, troops will still be able to support their own
Troop GOC (TGOC) program in addition to the CGOC. The
GOC patch is only earned with participation through the
Council Gift of Caring program.
16
Booth Sale Rules and
Regulations
Please visit www.gsnypenn.org to view our
Booth Sale Rules and Regulations prior to
attending any booth sale. The Booth Sales
Rules and Regulations agreement must be
signed by TCM/Leader prior to February 1.
GS Daisy Booth Sales Ratios
o Maximum of 3 GS Daisies at each booth location at one time.
o 1 Registered GS Adult to represent each registered GS Daisy.
Ex: 2 GS Daisies = 2 GS Adults
o Booth sales cannot run longer than 2 hours. Troops can have
GS Daisies take turns during the sale.
GS B/J/C/S/A Booth Sales Ratios
o Maximum of 4 Girl Scouts at each booth location at one time.
o 2 Registered GS Adults must be present at all times.
o Girls can rotate throughout the booth sale time slot if longer
than 2 hours.
SU/Troop Booths in eBudde
If your troop has an individual booth location (i.e. partnering with
a small business in your area), please make sure to add that booth
location to eBudde 72 hours prior to the start of the booth.
o
o
o
o
Login to eBudde
Click the BOOTH SITE tab on top navigation bar
Click on MY SALES
Click on the ADD A LOCATION and fill in the blanks!
17
Only sites approved by your CDM/SUCC are permitted.
Council Sponsored Booth Scheduling
Instructions for Troops
Mark your calendars! Troops will have several opportunities to
sign up for council booth locations. During each time, troops will
be able to sign up for ONE council booth. Each sign up starts at
7pm. The sign up dates are:
o Sunday, February 9
o Wednesday, February 12
o Wednesday, Februrary 26
How to Sign up for a Booth Location:
o Login to eBudde
o Click the BOOTH SITE tab on top navigation bar
o Click on LOCATION (i.e. Wal-Mart)
o Click on the CITY (i.e. Wal-Mart Ithaca location)
o Click on the DATE desired
o After the date is chosen a box will open on the right side of
the screen with available times. If a time slot is full, you will see
CLAIMED in that slot. If a time slot is open, the troop clicks on
that time, their troop number will populate the box and they click
on submit to reserve.
o If all times are taken, go to the next date desired and continue
on until an open slot is selected. Locations written in green have
openings available.
After securing your time(s) and location(s), click on CURRENT
SIGNUPS to see your location!
Recommendation: print and bring your troop’s signup sheet
to each booth sale.
Remember: Troops can order
additional cookies for their booth
sales while they submit their
Initial Order in eBudde by Friday
2/21 at 11:59pm.
Initial Cookie Deliveries and Pick Ups
Need More Cookies?
Cookies will be delivered starting the week of March 10. There
are three different ways cookies will be received/delivered
depending on which service unit your troop is associated with.
o Warehouse pick-ups
o Cookie Drops
o Service Unit Deliveries
Your SUCC will inform your troop where/what time/day your
troop will receive their cookies! Stay tuned for more!
Before you place an order with one of our convenient cupboard
locations, please contat your SUCC. They might know of a troop
in your SU that has what you are looking for! Please visit our
website or contact your SUCC for specific cupboard locations
and hours of operation!
Cookie Problems?
Check your orders for correct counts and potential damages.
You will have 48 hours to report all overages/shortages/damages.
Please email cookies@gsnypenn.org if you need a replacement
or need an adjustment on your bill.
Any unreported overages/shortages/damages
from inital order will not be adjusted to your
bill after Monday, March 17!
Product Complaints
If you have a customer that is unhappy with their box of cookies,
please offer them a replacement or refund. Or bring the empty
box to your nearest Service Center for a replacement or
GSNYPENN staff will adjust your bill. Customers can also contact
Little Brownie Bakers directly by calling 1.800.962.1718
Do not discuss complaints with the media.
Direct all media related questions to
Girl Scouts of NYPENN Pathways, Inc.
19
Pending Cupboard Orders
With the help of eBudde, TCM can place a pending cookie order
for cases at any of our council cupboard locations. Through the
pending orders, TCM can select from our many convenient
cupboard locations, they can choose which varieties they need
(full cases only), and they can select the date/time of pick up that
fits within their schedule (based on the hours of operation of that
specific cupboard). Be sure to add your contact information if
the cupboard manager has any questions!
Too Many Cookies?
Communication is key when it comes to cookies! If your troop
has too many cookies, be sure to let your SUCC know ASAP!!!
Your SUCC will be able to find a troop in your service unit that may
need what you have too many of!
If your troop does not sell/transfer them by 4/8/13,
your troop is responsible to pay for them.
GSNYPENN does not except RETURNS!
Remember...Once cookies go out to troops, they cannot be
returned!!! Try additional Cookie Booths, Door2Door selling or
support a Gift of Caring (GOC) program! Be sure to keep your
SUCC informed throughout the sale. Our goal is for troops to
have no cookies left unsold.
20
Product Sales Check Policy
As of June 30, 2011
o All checks accepted by the troop must be made payable to:
Girl Scout Troop #XXXXX (ex: Troop 10999)
o All checks MUST have the following information:
o Name and address printed on the check
o Phone number (including area code) printed or written on the check
o Driver’s license number printed or written on the check
o In the event a check bounces in the troop account, GSNYPENN
Pathways, Inc. will reimburse the troop for the face value of the
bounced check IF and ONLY IF ALL of the above information is
on the check!
o NO STARTER CHECKS ACCEPTED!
Sample of acceptable check:
Andrea Mastronardi
100 Girl Scout Lane
Binghamton, NY 13790
(607) 724-6572
DL 555-555-555
#2304
Date:
Payable to: Girl Scout Troop #XXXXX
Memo:
Amount: $
dollars
Signature:
Parent Collection Policy
DO NOT PAY FOR A PARENT COLLECTION
WITH TROOP PROCEEDS!
Only Parent Collections with signed permission slips
and signed cookie receipts will be accepted!!
If you do not receive payment from a parent, send in a
completed Parent Collection form, along with a copy of the signed
Parent Permission Slip and copies of signed cookie receipts.
All documentation must be submitted by 4/18 to:
21
GSNYPENN, Attn: Product Sales Department
8170 Thompson Road, Cicero, New York 13039
New & Updated Payment Option!
Each troop is required to complete the 2014 Cookie Program
Payment Policy Agreement before the start of the program on
2/1. All payments will be process through 2 scheduled ACH
(Automatic Clearing House) debits. Your SUCC will provide you
with the 2014 Cookie Program Payment Policy Agreement. A
voided check, copy of a check or an official bank ACH letter must
be attached to the form.
ACH Debit Schedule
o Friday, March 28, 2014
o 50% of Initial Order payment
o Email jlang@gsnypenn.org by Tuesday, March 25
if not able to make payment, otherwise 50% of Initial
Order payment will be transferred on 3/28.
o Tuesday, April 15, 2014
o Final debit - remainder of balance owed
o Email jlang@gsnypenn.org Thursday, April 10
in not able to make full payment or if parent collection is
involved. Otherwise the remainder of balance owed will
be transferred on 4/15.
Please note: it will take 3-5 business days for
the funds to be debited from the account
from the time of withdrawl.
22
The Girl Scout Promise
On my honor, I will try:
To serve God and my country,
To help people at all times,
And to live by the Girl Scout Law
The Girl Scout Law
I will do my best to be
honest and fair
friendly and helpful,
considerate and caring,
courageous and strong, and
responsible for what I say and do,
and to
respect myself and others,
respect authority,
use resources wisely
make the world a better place, and
be a sister to every Girl Scout.