Ask questions, comment, or Live Tweet using the hashtag: #MVPWebinar For a chance at a $50 Amazon gift card DISCOVER the REAL MVP of YOUR SALES FUNNEL HINT: IT’S NOT YOUR PROSPECT PRESENTED BY RIC RIDDLE, VP DEMAND GENERATION AN COMPANY Twitter: @SalesStaffLeads; #MVPWebinar Twitter: @SalesStaffLeads; #MVPWebinar • Why too many leads can be bad for funnel health • Why your salespeople should not prospect • How to accelerate lead flow in your sales funnel • How to build the perfect team Twitter: @SalesStaffLeads; #MVPWebinar When sales and marketing teams are in sync, companies became 67% better at closing deals3 70% of the Buyer’s journey is complete before a salesperson is contacted2 53% of sales time is wasted on unproductive prospecting1 Sales reps ignore half of all marketing leads4 1. 101 B2B Marketing and Sales Tips from The B2B Lead; 2. Sirius Decisions; 3. Marketo; 4. 101 B2B Marketing and Sales Tips from The B2B Lead Twitter: @SalesStaffLeads; #MVPWebinar Marketing • Is measured on total leads generated • Is compensated for reducing lead cost • Is not empowered with technology • Is not enabling the sales conversation Twitter: @SalesStaffLeads; #MVPWebinar Sales • Does not trust the leads from Marketing • Wants all of the leads…quickly • Does not follow up quickly…or at all • Treats every lead the same Twitter: @SalesStaffLeads; #MVPWebinar 1. Establish a Service Level Agreement 2. Link performance to revenue 3. Integrate data, marketing and sales technology 4. Enable the selling discussion 5. Communicate, measure and analyze often Twitter: @SalesStaffLeads; #MVPWebinar 8% of B2B companies say they have tight alignment between sales and marketing. 92% That means that of B2B organizations have a marketing and sales alignment problem. Twitter: @SalesStaffLeads; #MVPWebinar Expensive use of resources Distracting – lack of focus It’s not in their DNA Short term fix – does not scale Not trained, motivated or compensated Doesn’t align with today’s Buyer Twitter: @SalesStaffLeads; #MVPWebinar Prospect Touch 1 50% of salespeople have given up Touch 2 65% of salespeople have given up Touch 3 79% of salespeople have given up Touch 4 89% of salespeople have given up You are becoming a factor in your prospect’s mind Touch 5 Touch 6 By nurturing, your prospect is getting to know you Touch 7 You are probably the only person to make 8 contacts with this prospect You are earning top of mind awareness Touch 8 Touch 9 When this prospect is ready to buy, you have a 90% chance of being called Source: Microsoft Twitter: @SalesStaffLeads; #MVPWebinar Touch 10 Touch 11 Customer Twitter: @SalesStaffLeads; #MVPWebinar Sales Accepted Leads x Win Rate (%) x Average Sales Price Average Length of Sales Cycle Twitter: @SalesStaffLeads; #MVPWebinar SALs (meetings) 10 SALs (meetings) 12 Win Rate Win Rate A$P 25% $100K Sales Cycle 60 days Pipeline velocity = 4.16 A$P 25% $100K Sales Cycle 50 days Pipeline velocity = 6.0 44% Improvement Twitter: @SalesStaffLeads; #MVPWebinar Twitter: @SalesStaffLeads; #MVPWebinar Inbound Lead Reps Sales Closers Marketing Qualified Lead Outbound Prospecting Reps Twitter: @SalesStaffLeads; #MVPWebinar • Personally engage and guide prospects • Qualify prospects before involving sales No matter what you do, do not pass leads directly to the sales team. Craig Rosenberg, The Funnelholic • Prospect intelligence to assist marketing and sales • Rapid lead response time – superior conversions • Metrics designed to improve sales cycle velocity Twitter: @SalesStaffLeads; #MVPWebinar “I am not a lead or a click” “I am not a persona” “I am not a transaction” “I don’t want to be in your funnel” “I research everything” “I trust no one” “I can’t say yes, but I can say NO” Twitter: @SalesStaffLeads; #MVPWebinar Prospect Prospect Prospect Prospect Inquiry/Behavior Prospect Prospect Prospect Prospect Prospect Prospect Prospect Prospect Prospect • Website interaction • Email / Phone • Event / Campaign MQL Marketing Qualified Lead Nurture • Fits Ideal Prospect Profile • Total Lead Score >X • Lead qualification begins SAL Sales Accepted Lead MQL • Verify Influence • Confirm Interest • Guide to Sales SAL SQL SQL Nurture Sales Qualified Lead Nurture • Add to sales pipeline • Forecast • Revenue Closed Won/Lost Twitter: @SalesStaffLeads; #MVPWebinar • Proliferate • Analyze Client Better lead conversion rate 107% Greater average deal size 43% Improved pipeline velocity 32% 21% Twitter: @SalesStaffLeads; #MVPWebinar Telemarketing and cold calling are rapidly becoming extinct. If you build an effective lead generation machine, it will drive results even if your salespeople and process aren’t perfect. David Balzen Founder & CEO, SalesStaff Twitter: @SalesStaffLeads; #MVPWebinar SM INBOUND • Establish thought leadership OUTBOUND • Engage in human conversation • Earn Buyer trust • Guide decision making process • Cultivate best relationships • Qualify best relationships • Determine interest • Determine authority, issues, pains Twitter: @SalesStaffLeads; #MVPWebinar SalesStaff.com 888.591.8022 info.salesstaff.com @SalesStaffLeads SalesStaff, LLC SalesStaff LLC Twitter: @SalesStaffLeads; #MVPWebinar Ric Riddle Vice President, Demand Generation 832.539.2127 Ric.Riddle@salesstaff.com : linkedin.com/in/ric.riddle
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