1. business and industrial
2. business operations
3. human resources

The 8th Annual
Global Learning
Summit 2015
capture the initiative
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“Future-proofing your Omni-channel L&D Strategy in our
VUCA and Talent Hungry 21st Century”
Conference | Exhibition
15 - 17 April 2015 l Pan Pacific Singapore
Featuring global leaders that include:
Dr. Sujaya
Banerjee
Chief Talent Officer
& Senior VP HR,
th
Daniel Mitchell
Susan Chen
Nutan Singapuri
RoyTan
APAC Talent, Learning
and Diversity Leader,
HR Director &
Regional HR
Business Partner,
Human Resource
Director APAC,
Chief Learning Officer
and Organisation &
Talent Development
Director,
Marsh
VISA Worldwide
Essar Group
Microsoft
th
Ibrahim Rushdi
Dr. Nitin More
APMEA Director of
Training, Learning
and Performance,
Head of L&D APAC,
Facebook
Dr. Antonio
Alvarez
Head of Learning
and Organisational
Development,
McDonald’s
GE Greater China &
Mongolia
STMircroelectronics
Caroline Buhagiar
Principal Consultant ,
JumpStart Consultancy
(Former AXA University
Regional L&D Director
and Campus Head)
DON’T MISS THIS LEADING INDUSTRY EVENT FOR LEARNING & DEVELOPMENT
Yos Rizal Setiawan Cara Reil
HR Director/Country
HR Leader,
3M Indonesia
Vice President for
Talent Management
& Development,
Singtel Group
Bill Lee
Partner for Process,
Information
Management and
Advanced Analytics
ASEAN,
IhsanuddinUsman Ashutosh
Vice President ,
Mishra
Head of Talent
Pertamina Corporate
Management,
University
Ericsson
Ernst & Young
Aparna M.
Dogra
Senior Vice
President
Temasek
Management
Christopher Goh Ellen Yuriaan
Project /Managing
Director,
Director of Global
Learning and
Leadership,
Bank Mandiri
Keysight Technologies University
Gyan Nagpal
CEO,
PeopleLENS Global
Associates
KEVINWHEELER
President,
Global Learning Resources Inc. , USA
DR. DAVID S. COHEN
Founder & Senior Consultant,
Strategic Action Group, Canada
DR. RAYMOND MADDEN
CEO,
Asian Institute of Finance, Malaysia
SAP RankedTop 10 Human
Potential Influencer
HR Leadership AwardWinner
fromWorld HRD Congress
Former Global Head of Learning
at ABN AMRO and Lloyds
Banking Group
TESTIMONIALS:
“A well selected group of presenter. Interesting and engaging topics that were very informative.”
–Capability Development Manager, Human Resources, Toyota
“Very well organized and good selection of speakers. Useful to impart the dynamic tools like 6 disciplines of breakthrough learning.
It is useful and can be taken up for application instantaneously.”
– Hd CDCEB, MINDEF – Airforce
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8TH Annual Global Learning Summit is back!!!
Who should Attend?
Why Attend the 8th Annual
Global Learning Summit
2015?
This summit is a must attend for all Learning and
Development Professionals, such as Chief Learning Officers
(CLOs), Directors, Vice Presidents, Team Leaders, Heads,
Senior Managers and Senior Executives from the following
areas, including:
In our VUCA filled environment (Volatility, Uncertainty,
Complexity, Ambiguity), the only constant is change.
Traditional HR has long evolved to become a crucial
business function under rapid technological development,
empowerment and scarcity of talent. Big Data analytics,
MOOC, Gamification, Omni-channel Learning, etc. are just a
few recent addition in the L&D sphere, yet each have gamechanging potential if utilized effectively. Are your L&D and
HR strategies really future-proofed?
1) Crème de la Crème!
Speakers for this year’s GLS are not only accomplished and
eminent leaders in their respective field, but also remarkable
presenters handpicked from our past 7 summits. Join us in
this ultimate feast for the mind and be awed and inspired by
the Best of the Best.
2) The World is your Oyster
Past GLS boast an average of 50.3% attendees in directorial
positions (or above) and 55.7% from overseas. Besides
linking up with local gems in the L&D space, you will be
connecting with speakers and international delegates of
the highest caliber from various parts of the globe.
With the most forward-looking topics, keep abreast with
latest game-changers, best practices and disruptive trends
around the world. Black swan events are rarely unpredictable
for the prepared minds.
4) Power to the People
With Pigeonhole Live, everyone, including the shy geniuses
will be given a voice. Vote for your most pressing questions
through mobile and let it drive the panel discussions and
Q&A sessions for a more meaningful conversation.
Human Resource Development Fund (HRDF) application and claim is
eligible for all registered employed with HRDF.
Tel: +65 6297 8545
• Learning & Development
• Organisational Capability
• Talent Management
• Skills Development
• Training & Development
• E-Learning/Online Learning
• Internal Training
• Human Resources
• Human Resource Analytics
• Performance Management
• Instructional Design
• Knowledge Management
• Leadership Development
• Business Improvement
• People Management
• Career Management
• Employee Relations
• Competency Modelling
• Banking & Finance
• Healthcare & Pharmaceutical
• FMCG
• Telecommunications
• Oil, Gas & Chemicals
• IT & Services Support
• Power & Utilities
• Government & Ministries
• Retail & Hospitality
• Maritime & Shipping
• Construction and Infrastructure
• Logistics & Transportation
• Manufacturing
• Academia
• Aviation
• Aerospace & Defense
“The war for talent is over, and the
talent won”
– Josh Bersin
HRDF CLAIMABLE
|
• Organisational Effectiveness and
Development
From the following industries:
3) Gaze into the Crystal Ball
marketing@salvoglobal.com
• Corporate Academics/ Corporate
Universities
|
Fax: +65 6336 1716
|
www.salvoglobal.com
2
Pre-Summit Workshops! 15th April 2015 (Wednesday)
13:30 - 16:30
09:00 - 12:30
Morning Half-day Workshop:
Afternoon Half-day Workshop:
Effective Metrics and Continuous Improvement for the
L&D Function
Getting The Foundation for Your Leadership
Development Program Right
Daniel Mitchell
APAC Talent, Learning and
Diversity Leader,
Marsh
Dr. David S. Cohen
Founder & Senior Consultant,
Strategic Action Group
Based in Singapore, Dan Mitchell is the Asia-Pac Talent, Learning
& Diversity Leader for Marsh. In his current role Dan leads the
FREE copies for the first 20 sign-ups
for David’s Pre-Conference
Workshop!!
Talent, Learning & Diversity COE across both Asia and Pacific,
working with both HR and senior business leadership on
crafting and executing the organization’s talent, performance,
succession, diversity and development strategies.
Each organization is unique in it’s own way. As a result each
Dan is an experienced consultant, facilitator and coach in
organization will define for itself what are the correct behaviours
the areas of learning & development, talent selection and
for success within the company. What is the impact on leadership
retention, leadership development & succession, performance
development when you build it on your own behavioural
assessment and coaching, and performance improvement.
competencies versus build it based on someone else’s definition
of the correct leader? When leadership development is part
In his previous role Dan worked with Mercer, a global HR
of an integrated talent management system you have to
consulting firm, in both consulting and business development
have defined the foundation, the behavioural competencies,
roles. Prior to that Dan worked in Taiwan as a university lecturer
correctly. The consequence for building the leadership model
and management consultant, in the US for a subsidiary of the
on the company specific behaviours means you will build
Washington Post Company, and served in the United States
leaders who will be successful in sustaining the corporation.
Marine Corps as a team leader and combat infantryman.
Dan has been a frequent guest speaker with various
Outcomes:
chambers of commerce and industry associations throughout
• We will examine the build or buy debate for the development
Asia, speaking on such topics as leadership, performance
management,
human
resource
development,
of leadership programs
change
• The central importance of corporate culture / values to
management, and other areas.
leadership development
Dan holds an MBA from the Indian School of Business
(Hyderabad, India) and has an MSc in HR Management from
• How do you know what are the correct behaviours unique
the City University of New York, Baruch College.
to the company
• When to use 360 feedback in development and when not to use it
“I really enjoyed the conference, well
planned and executed. You made
everything easy. Overall, the presentations
were top notch.”
– Director, Global Learning, Steelcase
marketing@salvoglobal.com
|
Tel: +65 6297 8545
• What are the difference between leaders developed from
with and those hired from outside the company
• The role of the executive as individuals in the leadership journey
|
Fax: +65 6336 1716
|
www.salvoglobal.com
3
SUMMIT DAY ONE – 16th APRIL 2015 (THURSDAY)
08:30
Registration & Morning Refreshments
08:45 -09:00
Welcome Address by Chairperson
09:00 – 09:45
Keynote Address: Learning & Development as a Competitive Advantage Driver and Sustainable Business Strategy
• Exploring the role of L&D over time and the value of L&D in today’s world
• How environmental changes leads to the emergence of L&D as a crucial function for survival
• Cases of companies using L&D as a driver of competitive advantage and the benefits they are reaping
Dr. Sujaya Banerjee
Talent Officer & Senior Vice President HR,
Essar Group
09:45 – 10:30
The Myths and Reality of Measuring ROI on your Leadership Development Programs
The concept of ROI was developed for leaders to understand the risk of making a financial decision. It was a leading indicator that helped executives in
understanding if the would or would not move forward with an investment. Today the ‘hot topic’ in Human Resources is Big Data and Analytics. As part of that
discussion is the importance of measuring leadership development programs and defining the ROI.
The question is can it be done and if yes, how? We will answer the following questions:
•
•
•
•
•
What is being measured versus what should be measured
How to build into your programs a safety net to ensure a positive return?
Can you benchmark your leadership development against another company?
What is ROI when defined Return on Intangibles
How do you build a narrative around the ROI numbers to make the data informative?
Dr. David S. Cohen
Founder & Senior Consultant,
Strategic Action Group
10:30– 11:00
Executive Networking & Morning Coffee Break
Stream A
Optimising Learning Tools and Methodologies
Stream B
Developing and Managing Leaders & Talents across
Generations for Sustainable Growth
11:00 – 11:45
Let’s End the War for Talent
Optimising Social and Collaborative Learning
• Encouraging participation across levels and free exchange of ideas
• Individuals and companies alike are getting tired and exhausted having
to deal with attrition rates that are sky high. The relentless recruitment,
onboarding and retention strategies are wearing off. Companies in
Asia continue to see growth because there is a rising purchasing power
through the newly affluent rising middle classes. The market favours
companies who produce goods and services independent of their
talent strategy in the short run. Obviously it is not sustainable. It is even
less sustainable to continue managing and leading companies where
employees hop around jobs after 18 months. The last decade in Asia has
seen companies scratching their heads on how they will attract talent from
their competitors at all costs but albeit it is short lived because that talent
that finally came over left after 1 year or so. Therefore it is time to rethink
and stop this war for talent. Let’s collaborate closely together and end this
through innovative ways that will benefit companies and employees alike.
• Effectively facilitate conversations without stifling creativity and knowledge
sharing
• Deriving meaningful insights and convert conversations into user friendly
information for all
Nutan Singapuri
Learning and Human Resource Director,
Microsoft, Human Resource Director
11:45– 12:30
Objectives:
Onboarding the Digital Generation
• Provoke a new mindset of how to end the war for talent
Your onboarding experience should be more than handing out employee
passes, getting ready the PCs and activating email accounts. If done
effectively, onboarding can ensure that your new employees feel welcome
and become productive in their new work environment earliest possible.
In this presentation, Keysight Technologies will share their journey on how
they have enhanced their onboarding experience to be more appealing and
beneficial to their new hires, especially the Millennial audience.
• Identify ways on how to share talent across companies without losing
them
• Instill a mindset in the new generation of now that it is “not OK” to change
job every two years - let’s stop fooling ourselves. Organizations and
society doesn’t need “Jack of all trades and masters of none”
Caroline Buhagiar
Principal Consultant ,
JumpStart Consultancy (Former AXA University Regional L&D Director and Campus Head)
• Starting to engage your new hires from pre-boarding stage
Developing Leaders and Line Managers Effectiveness
in Promoting Sustainable Engagement
• Stretching your new hire engagement experience
• Creating a high tech, high touch onboarding experience
• Key drivers of leaders and managers effectiveness
• Designing mobile friendly learning contents
• Employee engagement and empowerment as a direct product of
effective leaders
• Applying brain-based research in your program design
• Successful top-down knowledge transfer
Christopher Goh
Cara Reil
Director of Global Learning and Leadership Development,
Vice President, Talent Management &
Development,
Keysight Technologies
Singtel Group
marketing@salvoglobal.com
|
Tel: +65 6297 8545
|
Fax: +65 6336 1716
|
www.salvoglobal.com
4
12:30 – 13:30
Executive Networking Luncheon
Stream A
Optimising Learning Tools & Trades (Continued)
Stream B
Developing and Managing Leaders & Talents across
Generations for Sustainable Growth (Continued)
13:30 – 14:15
Reinventing the Learning Function for a Content Led
World - Accelerate your Learning Velocity
Corporate University in the Business Perspective How Corporate Universities impacted Business Growth
The learning event is dead, long live the learning event. In an age
where knowledge has been set free, it isn’t learning quantum but
learning velocity which separates the best organisations from the
rest. To make their company an innovation powerhouse and a magnet
for talent, L&D professionals must reinvent their function and maybe
even themselves.
In this session, Ellen will draw on her extensive experience as campus
head with Bank Mandiri, Bank Danamone, Citibank and HSBC in
Indonesia. She will share on the impacts of Corporate Universities,
including the use of alignment, collaboration and innovation as
effective tools to build a sustainable learning organization.
In this session Gyan will help you understand the future of learning
design, delivery, talent enablement and the emerging foundations of
21st century learning strategy.
Project /Managing Director,
Ellen Yuriaan
Bank Mandiri University
Gyan Nagpal
CEO,
PeopleLENS Global Associates
14:15– 15:00
Ericsson’s Holistic Talent Development Program
- Enhancing Traditional Coaching with High Tech
Initiatives
Efficient Implementation of Development Centres
(the Asian Connection)
• Latest initiatives in combining traditional deliveries with technology STM has many years of experience in the levels of Development
Booster Programs or Development Centres across the world, this
• Comprehensive Online and Mobile Learning platform with elements session aims to:
of gamification such as Virtual Classroom
• Understand the reasons behind these levels and programs
• Explore some implementation activities based of these levels
STM focusses on; the corporate drive; as well as the variations and
segregation of regions and sites
Ashutosh Mishra
Head of Talent Management,
Ericsson
• Benefits of enhancing integration and diversity into these
programs – its deployment for succession planning
• Program monitoring, results gathering and continuous
process improvement based on Portfolio, Program and Project
Management philosophies.
Dr.Antonio Alvarez
Head of Learning and Organisational Development,
STMircroelectronics
15:00 – 15:30
Executive Networking & Afternoon Coffee Break
15:30 – 16:15
Generation Y in the Workplace – An International Comparison
It is expected that by 2020, roughly 50% of the workforce will consist of Gen Ys. With their different mind-set and priorities towards work,
life and relationships, how can organisations best structure their talent attraction and retention strategies with the aim of on-boarding and
retaining Gen Ys?
Asian Institute of Finance (AIF) conducted research with the Ashridge Business School UK on the expectation gaps between Gen Ys in the
financial services industry vis-à-vis their managers – who generally make up Gen Xs. The findings is one of its kind and the most comprehensive
in Asia, polling more than 1,200 professionals in banking, Islamic finance, insurance and capital market sectors. Come join us as you gain
insights on talent management and retention strategies with Gen Y in mind.
AIF is a think tank focussed on enhancing human capital development and talent management within the financial services industry in Asia.
We work closely with the industry in producing high quality applied research and thought leadership and this briefing is part of our efforts to
establish cooperation among Asian countries towards the sustainability and growth of the financial services industry in the region.
Dr. Raymond Madden
Chief Executive Officer,
Asian Institute of Finance
marketing@salvoglobal.com
|
Tel: +65 6297 8545
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Fax: +65 6336 1716
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www.salvoglobal.com
5
16:15 – 17:00
True Blended Learning – Integrating Different Deliveries into a Coherent Corporate Talent System
• Understand the advantage of each distinct learning methodologies and how they interact and complement
• Designing a holistic Learning Program with the right mix for each employee’s personalized learning
Ibrahim Rushdi
APMEA Director of Training, Learning and Performance,
McDonald’s
17:00
End of Summit Day 1
SUMMIT DAY TWO – 17th APRIL 2015 (FRIDAY)
08:30
Registration & Morning Refreshments
08:45 -09:00
Welcome Address by Chairperson
09:00 – 09:45
Keynote Address: Embracing the Borderless Workplace with Total Talent Mobility
• How globalisation and technology shaped our new borderless workplace
• Attracting and retaining talents amidst all the noise and distraction
• Talent Mobility as part of employees learning experience and engagement
09:45 – 10:30
Capitalising Big Data in HRM and L&D for Better Talent Analytics and Decision Making
• The 5-Vs of Big Data - Volume, Variety, Velocity, Veracity, Value
• Big data in measuring ROI of all HRM activities
• Utilising Big Data to uncover overlooked high-potential people and other benefits
Bill Lee
Partner for Process, Information Management and Advanced Analytics ASEAN,
Ernst & Young
10:30– 11:00
Executive Networking & Morning Coffee Break
11:00 – 11:45
What the Military Knows about VUCA that Business and HR Don’t
• Using Lessons from the US Marine Corps to Improve Setting and Execution of Talent and Learning Initiatives
Daniel Mitchell
APAC Talent, Learning & Diversity Leader,
Marsh
11:45 – 12:30
Learning Innovation in GE Corporation
• Explore GE Culture & Evolutional Journey
• Understand GE Learning Philosophy and Crotonville Learning
• Crotonville China Learning Innovation
3-Hat Rule
Measurement
Learning Delivery
Roy Tan
Chief Learning Officer and Organization & Talent Development Director ,
GE Greater China & Mongolia
12:30 – 13:30
Executive Networking Luncheon
marketing@salvoglobal.com
|
Tel: +65 6297 8545
|
Fax: +65 6336 1716
|
www.salvoglobal.com
6
Stream C
Executive Coaching and Mentoring
Stream D
Building Sustainable Learning Culture
13:30 – 14:15
Knowledge Sharing through Meaningful and Engaging
Relationship
Cultivating Learning Culture in Your Organisation
• Action Learning through cross-functional projects and collaboration • Providing a conducive learning environment
• Increasing internal mobility and retention through horizontal • Encouraging a self-directed learning culture in the company
movement and creative career design
• Fostering agile and rapid knowledge acquisition
• Constructive use of Peer Learning
Aparna M. Dogra
Yos Rizal Setiawan
Senior Vice President,
HR Director/Country HR Leader,
Temasek Management Services
3M Indonesia
14:15– 15:00
Effective Learning for the Top Management
Sustainable Learning – Techniques to Ensure Maximum
Retention and Permanent Learning
• Who’s to blame when a learnt capability is not retained?
• Considerations in engaging external coaches for C-level
management
• Science of Learning - Ways to encourage on the job application of
learnt skills
• Accurate identification of needs and selection of the right coach
• Knowledge sharing and widespread of best practices
• Defining clear objectives and evaluating the effectiveness of
external coaching
Ihsanuddin Usman
Dr. Nitin More
Vice President,
Head of L&D APAC,
Pertamina Corporate University
Facebook
15:00 – 15:30
Executive Networking & Afternoon Coffee Break
15:30 – 16:15
Establishing a Learning Organisation through Knowledge Management – Fostering meaningful relationships
and effective KM systems (Collective case studies & research)
The presenter is both a HR strategy practitioner and researcher, and this presentation will embody elements and draw experiences from both
worlds. The presentation will share and discuss some of the theoretical exploration of LO and KM, but with intertwined case studies across
different industries and geography. The session hopes to provide insights into HR practices through articulation of research and give some
reflection space for participants on their own organizational practices.
• Current business and leadership landscape/ challenges
• Why is LO & KM a sustainable solution
• The HOW – the Good, the Bad and the Ugly
• Meaningful relationships – mentoring, action learning, cross functional sharing & knowledge networks
• The Interrelationship between social and technical elements of KM
• Participant reflections – How can this be applied to your own organization?
• Need analysis
• HR Leadership
Susan Chen
HR Director & Regional HR Business Partner,
VISA Worldwide
16:15 – 17:00
The Future of Learning & Development in our VUCA environment
The future is filled with volatility, uncertainty, complexity, and ambiguity (VUCA), and not one of us can know what skills our workers will need.
Kevin will discuss the transformation that is changing what and how we learn.
He will explore the causes of this as well as the tools, methods and technologies that are helping to make this transformation. He will discuss
how the liberal arts are making and comeback and why Google and many other firms are focusing more on hiring young people who have
motivation, learning ability, and a cooperative mindset, rather than on those with only a technical background.
You will leave this talk with new ideas and a challenge to reinvent your own learning program to meet the VUCU needs of the 21st century.
Kevin Wheeler
President,
Learning Resources Inc
17:00
End of Summit Day 2
marketing@salvoglobal.com
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Tel: +65 6297 8545
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Fax: +65 6336 1716
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www.salvoglobal.com
7
2015 GLS Speaker Profiles
Kevin Wheeler is an entrepreneur, teacher, consultant to many Fortune 500 companies, as well as a noted author. He has founded a number of
organizations including the Future of Talent Institute, Global Learning Resources, Inc. and the Australasian Talent Conference, Ltd. The Future
of Talent Institute provides research, white papers, and a forum for senior talent leaders to learn, discuss, and share with each other their best
practices, success stories and problems. The essence of the Future of Talent is to bring smart people together with experts and researchers and
probe at the edges of talent trends to see what emerges. In 1998, he founded and is the President of Global Learning Resources, Inc. which
focuses on helping organizations architect long lasting and flexible talent strategies. Kevin has been a research affiliate at the Institute for the
Future and his consulting practices takes him all over the globe where he sees, first-hand how the impact of economics, education, diversity,
and age affects talent and how it is valued and appreciated.
KevinWheeler
President,
Global Learning Resources Inc
He is the author of hundreds of articles on talent management, career development, recruiting, human capital, leadership and on corporate
universities and learning strategies. He works in a wide variety of countries including Australia, New Zealand, Singapore, China, Thailand, The
Netherlands, Canada, Chile, and Italy. His latest book is entitled The Corporate University Workbook: Launching the 21st Century Learning
Organization. He has contributed chapters to several additional books including, recently, a chapter on leadership and recruiting in “On Staffing:
Advice and Perspectives for HR Leaders.” He is currently writing a book on the changing nature of work and new requirements for talent in the
21st century. He has served as adjunct faculty at the University of San Francisco and on the business faculty at San Francisco State University.”
Dr. Sujaya Banerjee has been a Human Resources professional for over 24 years, and has transformed the HR functions in several leading
organizations during her career. She is a passionate OD professional having set up world class Performance and Talent Management programs
and helped build Learning Organizations through her assignments at ADNOC, Lowe Lintas and Partners, British Gas and the Essar Group. Sujaya
has been listed among the Top 40 HR professionals in Asia, has won the Youth Icon Award for 2009 and the Contribution to HR Community
Award awarded by the Government of Malaysia in 2012, besides winning several International accolades like the Learning Elite Award – CLO
USA, Learning in Practice Award – CLO USA, Best Project Implementation in Asia- SuccessFactors (2011), Best Business Adoption AwardSuccessFactors (2011) and the SAP Ace Award 2013 for implementation of the world-class Success Factors Human Capital Management Suite.
Dr. Sujaya
Banerjee
Chief Talent Officer &
Senior VP HR,
Essar Group
She has presented White Papers and has chaired leading conferences around the world - at GE’s John F. Welch Leadership Center (Crotonville),
at the CLO Summit-Harvard Business School, ASTD, SkillSoft Perspectives, SuccessConnect Sydney and regularly chairs the Emerging Markets
HR Summit in the UK. She is a sought after Speaker and Thought Leader and has been a regular contributor to the Human Capital Magazine,
Perfect Professional and other Business, HR/Learning publications.
Sujaya is the author of ‘SWITCH-How 12 Indian Companies Managed Change Successfully’ – a Bloomsbury publication, is on the Advisory
Council of Global Council of Corporate Universities Paris, is the SHRM Subject Matter Expert for the SHRM Knowledge Centre and is more
recently the Founder of the Asia Woman Leadership Forum.
Sujaya has been featured on the Leadership Development Channel USA, Bizpunditz– a digital library of Indian thought leaders, has been a
TEDx speaker and also leads the Learning & OD Roundtable- a forum for Practitioners with a worldwide membership of over 5800 Learning
& OD professionals. The L&OD Roundtable enables capability building of Learning professionals and helps member organizations build
Learning Organizations.
Susan holds a Master’s Degree in International ERM & HRM from the London School of Economics, and is in the publication phase of
her PhD in Management from the University of Stavanger, Norway on the topic of Knowledge Management. Susan has over 11 years of
international HR experiences, and has developed through various roles in Training & Development, Recruitment & Employee Branding, OD,
HR business partnering, as well as Talent Management. With global experiences from Taiwan, NZ, UK, Norway and Singapore, she couples
her international HR practitioner experiences with keen interests in HR research. Susan has various academic publications on organizational
behavior and knowledge management, and has presented in various academic and industry conferences. Her current role in Visa Worldwide
as a HR director focuses on supporting key functions to delivery on business goals through HR partnerships and strategies cross 21 countries
in Asia Pacific.
Susan Chen
HR Director & Regional
HR Business Partner,
Susan is also the coach and founder of People Potential Consulting with a focus on Transition and High Potential Coaching. Susan is also
a keen advocate for diversity and is currently writing a book on women and authentic leadership due to be published by the mid of 2015.
VISA Worldwide
Christopher Goh is the Director of Global Learning and Leadership Development at Keysight Technologies. He is accountable for the global
implementation of Keysight’s enterprise-wide leadership development solutions. He leads a global team of program designers, trainers
and facilitators. His areas of specialization and interests are in designing and implementing strategies, systems and processes in the field
of leadership development, performance management, succession planning, change management, coaching, mentoring, 360 degree
feedback and competency modeling. He is certified in NeuroLeadership Institute’s Brain Based Coaching, Ken Blanchard’s ‘Situational
Leadership II’, Kouzes and Posner’s ‘Leadership Challenge’ and “Crucial Conversations” Program by Patterson, Grenny and McMillan.
Christopher Goh
Director of Global
Learning and
Leadership,
Christopher holds a Bachelor of Arts and Social Science (Economics) from University of Malaya, Malaysia, and a Master of Science in Asia
Pacific Human Resource Management from National University of Singapore. Being passionate about collaborating, connecting and
learning as a community, Christopher is a frequent speaker at regional and international HR conferences.
Keysight Technologies
Cara is currently the VP Talent Management and Development for the SingTel Group. In the role, she leads the Group Talent Management
and Development organization which, provides strategic leadership in the areas of Learning and Development, Employee Engagement,
Leadership and Career Development, Talent Pipeline Management and Succession Planning.
Cara has more than 15 years of broad-based and specialist HR experience with various MNCs. She has spent the majority of her HR career
working in Asia where she has lived in both Singapore and Australia. Prior to joining SingTel, she was with AMP in Australia heading their
Talent and Leadership function. Cara holds a Master of Science in Human Resource Management from the Krannert Graduate School of
Management, Purdue University and a Bachelor of Arts in Psychology from the University of Denver.
Cara Reil
Vice President for
Talent Management &
Development,
Singtel Group
marketing@salvoglobal.com
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Tel: +65 6297 8545
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Fax: +65 6336 1716
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8
Speaker Profiles
A strong L&D professional with over 24 years of business experience in diverse corporate and cross-cultural environments, having worked
in various European countries, US and is now based in Singapore. Originally from Malta, she headed the STMicroelectronics Corporate
University and later the AXA University in Singapore with the aim to drive the Global L&D strategy of the company.
Caroline Buhagiar
Principal Consultant ,
After 24 years in the corporate world Caroline has decided to venture on her own focusing on developing strategic L&D partners in Asia.
Her passion lies in managing Corporate Universities both physical and virtual to support the leadership development and key talent
strategy of organizations. Her entrepreneurial mindset allowed her to drive the L&D function and the Corporate Universities as a profit
centre demonstrating a clear ROI for the organization. Caroline has a Bachelor Degree in Adult Education and a Masters Degree in Business
Psychology.
JumpStart Consultancy
(Former AXA University
Regional L&D Director and
Campus Head)
Roy Tan is appointed as GE Chief Learning Officer and Organization and Talent Development Director for Greater China and Mongolia
in 2014. In this dual role, Roy is responsible for fulfilling individual learning needs at all organizational levels in the region and also in
developing succession and talent strategy, enhancing organizational capabilities to meet current and anticipated company growth desire.
Roy joined GE at 2008 as Greater China HR Director for GE Consumer & Industrial and was promoted as Asia HR Director for GE Lighting &
Appliances since 2010. Prior to joining GE, Roy was with A.P. Moller Maersk Group as the HR Business Partner and OD Manager.
RoyTan
Chief Learning Officer
and Organisation& Talent
Development Director,
With his diversified working experience across industries, Roy has been focusing on building organization capability, facilitating business
change and developing talents. Roy holds a bachelor degree in Statistics and master degree in Labor economics
GE Greater China & Mongolia
Dr. Alvarez is a business and coach/trainer qualified senior expert with over 15 years’ experience at business & organization development at
headship level, and over 25 years’ experience in global hi-tech industries. He is experienced working in European, US, Indian, South Asian and
South American cultures.
He has achieved success in critical business issues including business and management development; introduction of transformational
learning and talent development; corporate mergers and acquisitions; talent identification and management; organisation development and
change management.Key personal skills that Dr. Alvarez possesses that have contributed to these successes include:
Dr. Antonio
Alvarez
Head of Learning
and Organisational
Development,
STMircroelectronics
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Hands-on operations of entrepreneurial activities according to business needs
Pragmatic problem solving through analysis and creativity
Influencing at all levels of the organisation and across international boundaries
Conceptualising ideas, seeing the bigger picture and providing clear leadership and innovation
Acting strategically by listening, understanding and interpreting business needs
His passion is to create real business added value through learning and organization development by aligning what works for a business with
what works for people, both in the companies he have worked for, as an independent consultant and the community in which they operate.
As the Director of Training, Learning and Performance for McDonald’s APMEA, Rushdi is responsible for the execution of Training systems
and programs across over 11,000 restaurants in Asia Pacific, Middle East and Africa. His responsibility for training includes both Crew and
Management in the restaurant, as well as middle management. He also acts as the conduit between the Global McDonalds Learning
organization and the 38 countries in APMEA. He currently is also a part of the McDonald’s Global Training Leadership Board. His role in
APMEA entails liaising with country training and operations leadership to ensure McDonalds Standards for training execution is adhered to
and developing trainers. He continues to maintain his passion for the delivery of Hamburger University offerings which he does in various
locations.
Ibrahim Rushdi
APMEA Director of Training,
Learning and Performance,
McDonald’s
He began his career working behind the counter as a Management Trainee over 19 years ago in Saudi Arabia. In the time since joining the
organization, he has risen through the ranks in various roles in Operations and Training. He functioned as the Director of Operations for
McDonalds Saudi Arabia before moving into his current role. He has worked in 2 international roles over the past decade – the first of which
was in 2003, where he began teaching courses in Dubai, courses that were offered only at one of the 7 Global Hamburger Universities –
McDonald’s Centers of excellence for Training and Development. After nearly 14 years in the Middle East, Rushdi returned closer to his
home as he took up his current role as the Director of Training Learning and Performance for McDonalds APMEA based in Singapore.
In 2006, Rushdi received the prestigious President’s Award, for his contribution to the execution of the Restaurant Management and Mid
Management Development Programs in the Middle East Region. This Global recognition is awarded to the top 1% of performers annually.
He won the same award in 2011 again, becoming one of the few members of the McDonald’s global family to have won the prestigious
President Awards twice.
Bill Lee is a Partner with Ernst & Young (“EY”). He heads up the technology practice with a special focus on Information Management
and Advanced Analytics. Before joining EY, Bill started his career with Hewlett Packard as a Process and Order Analyst. From there he
moved on to Arthur Anderson Business Consulting, Bearing Point Consulting and then to SAS. At these organizations, his roles ranged
from head of ASEAN Finance & Operations or Re-engineering to Change management lead to Head Publics sector practice. At SAS, Bill was
the country manager responsible for its professional services, sales and accounts management operations in Singapore. His management,
development and leadership made SAS the largest supplier of Advanced Analytics Solutions (Customer & Operations Intelligence, Bank and
Enterprise Risk Intelligence, Fraud detection, Homeland Security &Intelligence Analytics, etc) in Singapore. Bill was also responsible for SAS’
regional account program which included accounts like DBS Bank, Citi Bank and Standard Chartered Bank.
Bill Lee
Partner for Process,
Information Management
and Advanced Analytics
ASEAN,
Bill sits on the advisory boards of School of Information Systems (Singapore Management University) and School of Informatics & IT
(Temasek Polytechnic) and School of Business Administration (University of Nottingham, Malaysia Campus).
Ernst & Young
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9
Speaker Profiles
Nutan Singapuri
Human Resource Director
APAC,
Nutan Singapuri, HR Director for Microsoft APAC, has over 20 years of working experience in a variety of industries. With a first class honours
degree in Sociology and general degree in Economics from the National University of Singapore, Nutan started her career in business
development in the aviation industry and co-created an NGO start up. For the last 15 years, Nutan has been in Human Resources where she
has taken on leadership positions in HR in a number of reputable large multinational /global organizations, including GE Capital, Cargill
and SingTel. Her experiences include driving thought leadership for the HR function across a number of countries in the Asia Pacific region,
M&A and integration, talent management and organization development in emerging markets. Nutan has also played an instrumental role
in working closely with CEOs and Senior business leaders on shaping the people agenda and imperatives in all the roles she has been in.
She has been a trusted partner and coach with business leaders on a variety of personal/individual or team challenges in times of change
and has supported building high performing teams. Nutan’s passion for sociology and the creative arts, lends her to a natural curiosity to
understand human motivation and challenges herself constantly to live with authenticity and significance. Nutan is married with 2 children
and lives in Singapore.
Microsoft
Gyan Nagpal is an award winning talent strategist and commentator, who is deeply invested in researching ongoing changes to the global
talent pool. Over the last decade he has helped some of the largest and most ambitious international organisations build significant
business franchises across the Asia Pacific region.
As CEO and Principal at PeopleLENS Global Associates, Gyan trains business leaders on talent management, and travels worldwide
speaking onleadership and 21st century talent trends. Based in Singapore, he is a Senior Fellow for Human Capital at the Conference Board,
a member of thevisiting faculty at New York University and a member of the NTL Institute. You can follow his work at www.PLGAonline.com.
Gyan’s bestselling book Talent Economics - The Fine Line Between Winning and Losing the Global War for Talent (Kogan Page 2013) went to
No1 on Amazon.com’s “Hot New Bestsellers in HR” list, and was selected by Soundview as one of the “30 best business books of 2013”. You
can find the book at Kinokuniya, MPH and NoQ in Singapore.
Gyan Nagpal
CEO,
PeopleLENS Global Associates
Dr. Nitin More is the head of L&D for APAC at Facebook. He has a PhD in linguistics and has been in the L&D domain for 10+ years across
various industries like publishing, elearning, medical transcription, and online media. He has presented in various conferences and
companies. Apart from L&D, he is passionate about theater and Indian music.
Dr. Nitin More
Head of L&D APAC,
Facebook
Ellen has over 20 years of experience in people development. She possesses extensive expertise in the setting up corporate universities and
has done so for Bank Mandiri, Citibank, Bank Danamon and HSBC in Indonesia. She has a strong passion and is a strong believer in human
development as the greatest assets to our modern corporation.
Ellen Yuriaan
Project /Managing Director,
, Bank Mandiri University
Dr. David S. Cohen is the Founder and Senior Consultant for Strategic Action Group, a consulting firm specializing in specializing in human
resources development based in Toronto, Canada. David brings 30 years of consulting experience working with both private and public
organizations across a variety of industry sectors.
Dr. David S. Cohen
Founder and Senior
Consultant,
Strategic Action Group
He has also worked with companies around the globe including North America, Asia, Africa and Europe. In 2009, David was awarded the
‘HR Leadership award’ from the World HRD Congress. David is a seasoned management consultant passionate about building organizations
through the successful alignment of their people to the corporate values and corresponding behaviors. He works with organizations and
their leaders to ensure the clear articulation of the culture and the application of that knowledge to building integrated talent management
processes and practices and improving employee engagement. He specializes in corporate values and culture, business ethics developing
customizing organizational specific management and leadership behavioral statements based on the organizations’ Values and business
strategy.
David is frequently called upon to present at conferences around the globe. He has presented on a variety of topics associated with talent
management and organizational metrics. In addition to his speaking engagements he has authored numerous articles in professional
journals. David is also the author of 2 best-selling books on the subject - The Talent Edge: A Behavioral Approach to Hiring, Developing and
Keeping Top Performers and Inside the Box Thinking: A Radical Perspective. David is Member of HRPA Human Resource Professional Association
(of Canada). He holds a doctorate in humanistic and behavioural studies from Boston University with post-graduate work and teaching at
the Harvard School of Education. He is also an adjunct professor at Schulich School of Business, York University, Toronto, Canada.
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10
Dr. Raymond Madden is Chief Executive Officer of Asian Institute of Finance, Kuala Lumpur; a human capital development institute
dedicated to the financial services industry in Asia, set up under the auspices of the Central Bank of Malaysia and the Malaysian Securities
Commission.
Raymond has extensive international experience in human capital development and talent management, having first coined the term the
‘talent game’ in 2009 to describe how organisations can best manage the careers of critical personnel.
Dr. Raymond
Madden
Chief Executive Officer,
Asian Institute of Finance
He brings to the region experience from several senior roles in talent management within the European financial services industry,
including tenures as Global Head of Learning at ABN AMRO Bank and Lloyds Banking Group. Uniquely, Raymond has also held a number of
academic appointments including Professor of Management Practice and Dean at the London Metropolitan Business School and Associate
Dean at Cass Business School, United Kingdom. For almost a decade he was Director of Research at London Business School. He is currently
a visiting professor at ESCP Europe where he teaches at executive and masters level.
He has extensive experience in financial services having consulted widely with the Bank of China, BT, Coutts, Erste Bank, European
Commission, Prudential, Standard Life, and Texaco. Raymond has also had experience advising Governments, having advised the Vice
Minister of Finance of the People’s Republic of China on curriculum reform and presented to the United States Department of Treasury on
professional education as well as talent development. Raymond, who speaks extensively at international conferences, believes that Asia
will continue to dominate global thinking, whilst driving corporate performance for the next decade. He feels that the challenge is how Asia
will sustain its global economic and cultural influence.
“
Hear what past delegates have said about Global Learning Summits!
“This is a good venue for exchange of ideas and getting new insights from key players in the HR and L&D field.
A great selection of speakers and facilitators.”
- T&D Manager, Bank of Pembangunan
“It was a good conference, well organized, well attended. Invite paper presentations attend one day.
It would be good for summit like that.”
- Associate VP – Global Education Centre, Infosys Technologies Ltds
“This is the summit that deliver the most expectation of me, towards the learning techniques and broader understanding on
designing content and methods learning from future technologies, dynamics, etc.”
- Head of Section/BPR, Sri Lanka Telecom
“
“Very good service support for the duration of the conference. A useful and knowledgeable line-up of speakers who are happy to
share their insights and experiences.”
– Assistant Director, Ministry of Foreign Affairs
Exhibitor
Cegos, Europe’s largest training organization, is one of the major International players across the Asia Pacific region, based at its
Regional HQ in Singapore, and with operations in China and Hong Kong. “Think Global, Learn Local” is our mantra – meaning Cegos is
passionate about driving training in the Asian context, not just in the context of the origin country / company.
Cegos is focused primarily on developing Managers and Teams through personal and professional development training – enabling
the focus on soft skills to make a solid contribution to organisational growth, both on the balance sheet and within its human capital.
The Cegos Group was founded in 1926 in France, and is one of the world leaders in professional training for managers and their
teams. In 2014, the Cegos Group achieved a turnover of around $200 Million USD and trained more than 220,000 managers and team
members internationally.
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10
The 8th Annual
Global Learning
Summit 2015
capture the initiative
REGISTRATION FORM
15th - 17th April 2015
Pan Pacific Singapore
Fax:
+65 6336 3779
Contact: Ryan Milan
Tel: +65 6927 8548
Email: ryan.milan@salvoglobal.com
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