SHORTER VISITS CLEAR CARE Windham improves quality for psychiatric care / 5 Make your wishes known on National Healthcare Decisions Day / 9 HospiTell The William W. Backus Hospital VOL. 44, NO. 15 Windham Community Memorial Hospital APRIL 10, 2015 backushospital.org • windhamhospital.org Top-notch nurses Eleven Nightingale nurses named STORY, PAGE 6 A weekly newsletter for East Region employees, volunteers, patients and friends. HOSPITELL 2 Gift Shop BACKUS Items of the Week Battery-operated lanterns WINDHAM $26.95 and up Lose now, win later Popular guides to counting calories, watching your diet and exercise are available at the Auxiliary to Windham Hospital Gift Shop. BACKUS GIFT SHOP HOURS: MON. - WED. / 9:30 A.M. – 7:30 P.M., THURS. - FRI. / 9:30 A.M. – 6:30 P.M., SAT. / 9:30 A.M. – 4 P.M., SUN. / 1 – 4 P.M. WINDHAM GIFT SHOP HOURS: MON. - FRI. / 9 A.M. - 4 P.M. Nurses Week photo contest Attention all shutterbugs! The Professional Practice Council will be running a photo contest to help celebrate Nurses Week! Submit a photo, no larger than a 5x7, that is your pictorial visualization of the word caring. Be creative, but also be mindful no patients or patient identifiers can be present in the photos. Please write your name and contact number on back of the photo and submit it by April 28 to the Professional Practice Council, PCS office. The photos will be on display in the cafeterias May 6-10. While on display anyone can cast their vote for the winning photo. The winning photographer will have their photo displayed in the hospital for the year and also receive a prize. So get your camera ready, show some spirit while we celebrate Nurses Week. Backus cancer support group meets April 14 Backus offers a monthly support group for cancer patients, survivors and their families. April’s session will be on Tuesday, April 14, from 5-6 p.m. in the Radiation Therapy waiting room in the Medical Office Building (MOB). Elynor Carey, a social worker in the Backus Care Management Department, facilitates the group. To register or for more information, call Ms. Carey at 860-889-8331, ext. 4239. The cancer support group focuses on the psychological and social issues people face when diagnosed with cancer. Backus to host free community forum on gout Backus Hospital will host a community education event about gout on Thursday, April 16, from 5-6 p.m. at the Backus Outpatient Care Center, 111 Salem Turnpike in Norwich. Sandeep Varma, MD, Medical Director of the Backus Arthritis and Rheumatology Center, will host a talk on this painful arthritic condition that impacts millions of Americans. Symptoms of gout can include pain in one’s big toe. The event is free, but registration is required by calling 860-892-6900. Upcoming Auxiliary vendor sales About HospiTell HospiTell is published each Friday by the Communications Departments of The William W. Backus Hospital and Windham Hospital. Employees, medical staff and volunteers can have HospiTell e-mailed to their homes by sending a request to virginia.james@hhchealth.org To submit news: E-mail: publicrelations@wwbh.org Fax: 860-892-6964 Deadline: Wednesdays at noon April 10, 2015 Backus: Books Are Fun will be the featured dealer for the next Backus Auxiliary vendor sale Friday, April 10, from 9 a.m. to 4 p.m. in the main lobby conference rooms. Items include books, educational games and more. Windham: Bag Ali will be the featured dealer for the next Auxiliary to Windham vendor sale Wednesday, April 15, from 9 a.m. to 4:30 p.m. in the atrium. All sales by each auxiliary benefits the host hospital! HOSPITELL April 10, 2015 3 Simple gestures show H3W in action For a long time, Food and Nutrition Staff member Melinda Deschamps wondered what could be done to accommodate the many physically disabled patrons of the Backus Hospital cafeteria. She talked about this at an H3W work group meeting in her department and the idea became a reality this week, with a newly designated area and sign for physically disabled individuals. “It’s very nice to see,” she said. “It makes us say ‘OK, we accomplished this, let’s move on to the next thing.’” This is a perfect example of H3W, or How Hartford HealthCare Works. Ideas generate ideas, and then projects — all for the benefit of our patients, their family members, the community-at-large and each of us. In short, H3W is not a program — it’s how we do our work. From frontline staff to the executive leadership team, we need to respect, value and trust each other so that we can reach our goal of continuous improvement through innovation. Consider H3W the top of the stool. H3W includes Work Groups, Work Group Members, who meet monthly to generate ideas and give updates to each other; Work Group Leaders, who lead your monthly meeting; and H3W Facilitators, who support the Work Group. The Work Groups include recognition and celebration, dashboards, ideas and ultimately projects. The legs that hold up the stool I mentioned above are things like the Work Group process, HRO (High Reliability), and, of course, our 10 Leadership Behaviors. As a reminder, the leadership behaviors are: n Be in the moment n Be authentic and humanistic n Volunteer discretionary effort constantly n Model high performance n Respect and leverage separate realities n Be curious rather than judgmental n Be accountable — look in the mirror first n Have courageous conversations n Provide timely, clear and specific expectations and feedback n Teach, coach and mentor. And, as I’ve said before, we are all leaders — no matter what our titles are. That’s why each of us have the opportunity to go through Leadership Behaviors training sessions and practice what we learn each and every day. Dave’s Desk .............. FREE educational forum An area of the Backus cafeteria has now been set aside as easily accessible for those with physical disabilities. We are about halfway there on our training journey. But we are young in our journey with H3W, at Windham and especially at Backus, where this is all brand new but already more than 700 ideas have been generated from the work groups that are forming across all departments. Your effort, participation and input at your monthly work group meetings will lead us to continuous, sustained improvement. It’s where great ideas — just like Melinda Deschamps of the Food and Nutrition Department — find their way into our daily work. That’s all for now, Dave Innovative Treatments in Managing Chronic Neck and Back Pain Presented by John Paggioli, MD Member of the Backus medical staff Monday, April 20, 6:30 - 8 p.m. Backus Hospital Main Lobby Conference Rooms 326 Washington Street, Norwich FREE and open to the community. Come join us! To register, call 860.892.6900 4 HOSPITELL April 10, 2015 Special deliveries close to home. W hether it’s your first bundle of joy or the latest addition to your family, you want to choose the right hospital for your baby’s arrival. The Windham Hospital Birthing Center offers everything you need to deliver your baby with confidence, including nurse midwives, board-certified obstetricians on site 24/7 and a caring, compassionate staff. You and your baby will receive personalized attention and excellent care, close to home. Right in your community. So connect to healthier at The Windham Hospital Birthing Center. 860.456.6705 112 Mansfield Avenue, Willimantic windhamhospital.org Windham Birthing Center begins new ad campaign Windham Hospital has begun a marketing campaign to promote the hospital’s birthing center. You will be seeing ads in the Willimantic Chronicle, and also hearing radio commercials on WILI 1440-AM, I98 FM and Pandora radio in the coming weeks. To listen to the birthing center ad visit, http://www.windhamhospital.org/services/medicalspecialties/womens-health/maternity. Head and neck cancer screenings available this month Backus and Windham hospitals will each be offering free head and neck cancer screenings this month. Windham Hospital will host screenings on Tuesday, April 21, from 10:30 a.m. to 2 p.m. in the Windham Hospital Family Health Center's, 2nd Floor Infusion Center at 5 Founders St. in Willimantic. The free screenings will be provided by ear, nose and throat physicians William Culviner, MD and Stephen Rouse, MD. Appointments are preferred but walk-ins will be accepted if time permits. To make an appointment, call 855-494-4636. Backus Hospital will host its fourth annual screening event on Thursday, April 23, from 9 a.m. to 3 p.m. in the hospital's main lobby conference rooms 1, 2 and 3 at 326 Washington St. in Norwich. The screenings at Backus are on a walk-in basis and preregistration is not required. Screening will be provided by local ENT physicians and dentists. April 10, 2015 HOSPITELL 5 Windham improves for psychiatric clients When someone in the midst of a mental health emergency arrived at the Jeffrey P. Ossen Emergency Center at Windham Hospital in early 2014, they faced an average stay of more than 20 hours before being transferred to a psychiatric bed. Those awaiting a psychiatric consultation and subsequent discharge averaged a 14-hour length of stay. But since October, when behavioral health services for the Windham emergency department were brought in-house, length of stays for mental health patients have dropped dramatically. In the three months after the expansion, patients being transferred to Natchaug Hospital had an average stay of 13.5 hours — a 36 percent decrease — and those being discharged after a psychiatric consultation saw an average stay of 5.5 hours — a decrease of more than 60 percent. “Length of stay is a key quality indicator for emergency rooms,” said Jim O’Dea, PhD, MBA, East Region Director of Behavioral Health. “We now have a smaller group of professionals who are engaged in the work that they do, and we have seen a huge impact in terms of quality improvement, decreased lengths of stay and better patient outcomes.” Through the new model, Windham Hospital increased the amount of clinician support in the emergency department by 18 hours each week, and did so with an estimated cost savings of more than $100,000. In addition to increased efficiency, Windham’s clinicians hope that the change is having a positive impact on the patients being treated. Windham Hospital has brought behavioral health in-house. Involved in the new program, among others, are, from left, Gale Sullivan, RN, MSN, East Region Manager of Behavioral Health Services; Jim O'Dea, PhD, MBA, HHC East Region Director of Behavioral Health Services; Gale Lockland, PhD, psychologist; and Kathryn Fahey, LCSW, social worker. “We’ve created a cohesive team, and we work really well together,” said Gale Lockland, PhD, Windham Hospital clinician. “The fact is that we know the staff, we know the people, and we’ve worked in the community. So there’s a sense of familiarity for everyone involved. Hopefully that translates to a more comfortable experience for the patients.” Windham Hospital has no inpatient psychiatric unit on-site, but like hospitals across the country, it has seen increased demand for mental health treatment in the emergency department. In 2007, a study estimated that one in eight emergency room visits across the United States, which equates to 12 million visits, were due to a mental health or substance abuse issue. For Hartford HealthCare, this investment in behavioral health integration at Windham Hospital is part of a larger effort. “Separation of behavioral health from physical care has never served our patients well,” O’Dea said. “Embedding behavioral health resources in emergency rooms and primary care practices will help improvements across the board, not just for those with specific behavioral health needs.” “We’ve made great strides since October, but there are still more opportunities for improvement.” Windham cancer support group meets weekly Windham Hospital hosts a weekly cancer support group on Wednesdays from 5:30 - 7 p.m. in the Johnson Room off the main lobby. Pre-registration is preferred. For more information or to pre-register, call 860-456-6770 or 855-494-INFO. HOSPITELL 6 April 10, 2015 East Region Nightingale honorees unveiled Eleven nurses from Hartford HealthCare’s East Region have been named Nightingale Nurse Award winners for 2015. Originally developed by the Visiting Nursing Association of South Central Connecticut, the Nightingale Awards recognize exceptional nurses and promote the nursing profession. Recipients will be honored at a dinner during National Nurses Week on May 7 at the Mashantucket Pequot Museum. There were over 50 nurses nominated in the East Region for Nightingale Awards again this year. Several have already been recipients. “This is exactly why I feel so privileged to work here,” said Mary Bylone, RN, MSM, CNML, Regional Vice President, Patient Care Services. “I would like to thank all of our Nightingale recipients for all they do for our patients. Your clinical expertise, compassion and dedication to the nursing profession is evident every day, and this recognition is well deserved. You are role models for all of us.” COVER STORY BACKUS HOSPITAL Barbara Beene, RN, BSN, CDE, Endocrinology, Backus Outpatient Care Center Barbara Beene says it’s seems like she’s always been a nurse. Beene says every significant event in her life—the death of her parents, the birth of her children, and most recently her husband’s death— have been made easier because she is a nurse and possesses the skills and knowledge that Beene have helped her loved ones through extremely difficult times. Beene is committed to customer service at the Backus Diabetes, Metabolism and Endocrinology Center and meeting the needs of her patients. She’s been known to see patients during her lunch break or after hours to accommodate their schedules. Her advice to nursing students: “Work hard and study hard; and the rewards of nursing will last a lifetime.” Mary A. Budlong, RN, BS, Backus Hospital, Same Day Surgery After 32 years in nursing, Mary Budlong is still seeking new learning opportunities and new challenges. Budlong says she utilizes a holistic approach to nursing through caring and advocacy for patients and families. Through her years of experience, Budlong has become a valuable resource for her peers and young nurses. In fact, Budlong she’s become so adept at starting difficult IVs, Budlong has earned the nickname of “One Shot Mary.” Budlong advises future nurses to volunteer at a health care facility to experience many different aspects of the industry. Sally A. Finnegan, RN, Backus Hospital Care Management Whether it’s the birth of a child or holding the hand of a dying patient, Sally Finnegan says each life event she’s witnessed has contributed to her development as a nurse over the past 48 years. She says she considers nursing a vocation, not a profession, and tells prospective nurses that the Finnegan calling is less about what’s in textbooks and more about empathy, love, respect and human touch. Finnegan, who has worked on Backus Hospital’s A-4 unit in various capacities since 1978, is known as a good listener, communicator and a sympathetic colleague. Elaine Flaherty, RN, Backus A-3, Medical/Surgical/Pediatrics Elaine Flaherty says she uses her own real life experiences to help her better relate to patients at Backus Hospital. Flaherty, who’s been a nurse for seven years, says the keys to being a successful nurse are “doing the right thing for the patient, being an advocate for the patient, and always smiling when entering a patient’s Flaherty room.” She urges nursing students to stay focused and reminds them that while nursing is hard work it is also a very rewarding career. Outside of nursing, Flaherty has volunteered for the Lymphoma Society and serves as a board member for the East Haddam Library. Michelle Hayes, RN-C OB, CBE, Backus Hospital Birthing Center When a young a nurse went home crying after a particularly trying shift, Backus birthing center nurse Michelle Hayes was there with a reassuring phone call, encouragement and advice on how to handle similar situations in the future. Hayes, who’s been a nurse for 24 years, says she would recommend nursing as a career Hayes but reminds new nurses that working in health care requires constant personal and professional growth and the ability to be adaptable to constant April 10, 2015 change in the industry. Outside of nursing, Hayes is known for her work in the community including volunteering for United Way food drives, the Special Olympics and PAWS, a nokill animal shelter in Woodstock. Annemarie McCarthy, RN, Backus Hospital CCU If there’s one thing that being a nurse for more than 30 years has taught Backus Hospital critical care nurse Annemarie McCarthy it’s just how precious life is and how conditions can change in an instant. From planning a cancer patient’s wedding in the hospital chapel to triaging earthquake victims in Haiti, McCarthy has cared for patients and their McCarthy families using a simple philosophy: No matter how young, old, rich, poor, sick or well, that “someone is always someone else’s someone.” McCarthy is known for mentoring new nurses and is often sought out by her peers for advice. She says that while nursing is a demanding profession the rewards are priceless. Becky Missino, RN, Backus Hospital A-2, Oncology After 10 years as a nurse, Becky Missino has found that listening to and learning from patients is not only good for the patient but also helps nurses grow personally and professionally. She recounts the story Missino of a young man she cared for who was dying of cancer. The patient was considered “difficult” because of anger over his disease. After spending time with him — listening and sharing — Missino learned that the anger was really fear and HOSPITELL grief over leaving his family. She says getting to know the patient and being with him when he passed away was one of the most rewarding experiences in her life. “I learned that it’s OK for us to open our hearts and let our patients and their families in,” the Backus Hospital nurse said. WINDHAM HOSPITAL Dale DeMontigny, RN, CNOR, Windham Hospital, Operating Room From knowing the equipment, questions about procedures, to safety training, Dale DeMontigny is known as the “go to person” in the Windham Hospital operating room. DeMontigny, who’s been a nurse for more than 35 years, is known as a valuable resource for urology, eye procedures and laser safety. She leads by example assistDeMontigny ing staff in choosing and organizing cases when they’re faced with a difficult procedure. DeMontigny says nursing is "about helping people through difficult situations and helping patients understand their illness after the doctor leaves.” Laurie Postemsky, RN, Windham Hospital Birthing Center Laurie Postemsky says that—all of the science aside —nursing is really all about caring. Postemsky, who’s been a nurse for more than 18 years, began her career in the telemetry unit. And while she says she knew that wasn’t her niche, the experience and a patient and caring preceptor were invaluable in her career development. Postemsky Postemsky says she’s dedicated to Windham Hospital and the community where she grew up, and in the words of the late science fiction 7 writer Ray Bradbury: “Loving what I do and doing what I love.” Olivia Wiktorowicz, RN, Windham Hospital, Ambulatory Care Unit / Post Anesthetic Care Unit. Through 17 years of nursing, Olivia Wiktorowicz says the love, friendship and wisdom she’s received from patients has made her a better nurse and person. Always known to go above and beyond the call of duty for her patients, Olivia once came to work to find a hospice patient dying, without family around. She stayed with her, holding Wiktorowicz her hand until she passed away. As the only chemo nurse in Windham’s Ambulatory Care Unit, Wiktorowicz serves a valuable resource for other staff and as a preceptor for new nurses. EAST REGION Pam Bouten, RN, MSN, CNL, Nursing Administration, Backus and Windham Hospitals Working as mother’s helper when she was a child sparked an interest in nursing for Pam Bouten. Bouten says the woman had three young children including one with serious health problems. Despite Bouten’s young age, the mother taught her how to care for the ill child and entrusted her with care that went far beyond basic needs. The experience has led to a more than 20 year career in nursing. Bouten Bouten is a strong advocate of nursing education, currently serving as a clinical instructor for the University of Connecticut School of Nursing and also provides resources and assistance to employed nurses seeking advanced education. HOSPITELL 8 April 10, 2015 Windham accepting scholarship applications Windham Hospital is currently seeking applications for the Jane M. Desmarais Memorial Scholarship for 2015. The Desmarais scholarship, intended to help Windham Hospital nurses further their education, is awarded annually by the Desmarais family to memorialize the professional standards of excellence that Jane M. Desmarais exemplified while practicing as a nurse at Windham Hospital. The scholarship recipient must be a registered nurse who has graduated from a Diploma or Associate's degree program and is pursuing a Bachelor's degree in any field, or an individual working towards an RN diploma or degree. The scholarship recipient will be determined according to financial need and existing Windham Hospital personnel needs. If you are interested in applying for the Jane M. Desmarais Memorial Scholarship, please contact Leslie Chasse at leslie.chasse@hhchealth.org or 860-456-6744 for an application. The application must be returned to Leslie, along with a copy of your transcript, proof of current registration, and a personal letter no longer than one page by May 15. Safety Camp May 16 Backus Hospital will host the 11th annual Safety Camp on Saturday, May 16, from 10 a.m.to 1 p.m. in the Backus Hospital parking lot outside the Medical Office Building entrance. Organized by the Backus Trauma and EMS DepartNick Bashelor was ments and American Ambulance, Safety Camp gives all smiles in the children and their families an opportunity to learn cab of one of the about safety in a fun environment. Free bicycle helLaurel Hill Fire Demets will be available for fitting (while supplies last). partment trucks at Children can tour emergency vehicles and learn how last year’s Backus they work. Safety lessons will include water, electricSafety Camp. ity, fire, the use of 911 and more. Face painting will also be available. For more information, call Gillian Schaff at 860-889-8331, ext 3220. What you do matters. W hat y ou d om atters. What you matters W hat y ou tthink hink about about your your work work life life m atters too. too. Take Take the the Employee Employee Engagement Engagement S Survey ur vey May May 4 4-May -May 15 15 r r r r r r r r r r "OPOZNPVTBOEDPOàEFOUJBM "OPOZ NPVTBOEDPOàEFOU JBM 0OMJOF 0OMJOF 4FDSFUQBTTXPSEEFMJW 4FDSFUQBTTXPSEEFMJWFSFECZ FNBJMPSQPTUDBSE FNBJMPSQPTUDBSE NJOVUFTUPDPNQMF NJOVUFTUPDPNQMFUF :PVSGFFECBDLIFMQTV :PVSGFFECBDLIFMQTVTJNQSPWF We We’re ’re llistening… istening… Tell T ell u uss what what y you ou tthink hink Windham Golf Classic May 15 The 20th annual Windham Hospital Golf Classic will be held on Friday, May 15, at the Golf Club at Windham at 184 Club Road, in North Windham. Registration for an individual golfer is $175; twosome is $350; threesome $525; and a foursome $700. Sponsorship opportunities are also available. The morning shotgun start is at 8 a.m. Afternoon start is 1 p.m. To see a complete listing of sponsors, and Golf Classic information, visit www.windhamhospital.org/ golf or call 860-456-6911, email anna.crawford@hhchealth.org or fax 860-456-6192. Organ donor registry at Windham April 17 LifeChoice Donor Services, a regional organ and tissue registry service, will be on hand on April 17 from 8 a.m. to 4 p.m. in the Windham Hospital atrium to provide information on being an organ donor and to register potential applicants. April is National Donate Life Month when people make a special effort to celebrate the tremendous generosity of those who have saved lives by becoming donors. April 10, 2015 HOSPITELL 9 National Healthcare Decisions Day is April 16 April 16 is National Healthcare Decisions Day. It is a day that focuses our attention on making extremely important decisions in our lives. People are making decisions on a daily basis surrounding food, entertainment, education, and careers to name a few, yet all too often some of the most important decisions in our lives, the ones choosing how we would want to live if something catastrophic were to happen to us or whom we would want to speak for us if we had no voice, are left undecided or not communicated. We urge you to start the conversations with your family and make decisions surrounding your health care today. One of the greatest gifts you can give to yourself and your family is peace of mind that your wishes will be respected and followed when the time comes. Please join us on April 16 in the Windham Hospital atrium from noon to 4 p.m. and in the Backus cafeteria from 10 a.m. to 2 p.m. to learn more about advance directives and making your wishes known. Thank you in advance for supporting this extremely important cause and for making your voice heard. Backus touts new MAKOplasty robot Backus Hospital is launching a new marketing campaign for its new MAKOplasty orthopedic robot. It includes print ads in The Bulletin and The Day, as well website ads that target those searching for hip and knee procedures. Suffering knee or hip pain? FREE educational seminar. Backus is the only hospital in Eastern Connecticut offering MAKOplastyTM, a robotic assisted surgery for partial knee and total hip replacement. This surgery is so precise that people recover faster with fewer side effects, and can rapidly return to a more active lifestyle. Presenters: Orthopedic surgeons Scott Stanat, MD and William Cambridge, MD. Both are certified in robotics. Scott Stanat, MD Monday, April 28 28 Tuesday, from - 8 p.m. to 8:00 p.m. from66:00 Backus Hospital Main lobby conference rooms 326 Washington St., Norwich William Cambridge, MD This program, part of the ongoing “Let’s Talk about Your Health” series, is free, but registration is required by calling 860.892.6900. Refreshments will be provided. HOSPITELL 10 News and notes from the Discount movie tickets n Discount Lisbon Landing Digiplex movie tickets are available through Cathy Saunders in Diagnostic Imaging or Donna McLaughlin in Food and Nutrition. The theater has recently changed hands and is now CarMike Cinemas, and we are pleased to offer the tickets for $7.50. April 10, 2015 EAG weekly prize winner for April 10 n Patricia E. Davis — Chemistry CONGRATULATIONS! Call Cathy Saunders at ext. 2105 to collect your prize. About the EAG n The EAG is a small team of employees who plan and coordinate fun and discounted activities for all employees. Contact the group by emailing Donna McLaughlin at donna.mclaughlin@hhchealth.org. Skybox tickets available for The Who and Bette Midler Backus Café Menu Limited tickets are available for two special skybox events at Mohegan Sun to benefit the Backus volunteer programs. n The Who — May 24 with complementary hors d'oeuvres and a cash bar. Proceeds will benefit the Backus Bridge Program. n Bette Midler — June 13 with complementary hors d'oeuvres and a cash bar. Proceeds will benefit the Backus Volunteer and Guest Services Program Tickets for each show are $200. Call Mary Brown at 860-823-6320 for tick- ets or more information We are most grateful to the Mohegan Tribe for their donation of the skybox and we hope you can join us! Your support will help assist Backus in further developing and sustaining its volunteer programs. SATURDAY, April 11 chicken breast sandwich / chef’s choice / mixed vegetables SUNDAY, April 12 meat lasagna / chicken wing zings / french fries / garlic bread MONDAY, April 13 ENTREES: BLAT wrap (bacon, lettuce, avocado, tomato) / turkey jambala / pierogies with onions / SOUPS: stuffed pepper soup / white bean stew / SIDES: bermuda blend vegetables / herbed cauliflower / french fries TUESDAY, April 14 ENTREES: rotisserie chicken salad / chili dog / stuffed shells / SOUPS: hearty beef vegetable / cream of tomato / SIDES: caribbean blend vegetables / brussel sprouts / french fries / garlic bread WEDNESDAY, April 15 ENTREES: chicken parmesan with angel hair pasta / meatloaf with gravy / baked new england cod / SOUPS: cream of chicken / lentil and black bean / SIDES: malibu blend vegetables / green beans / mashed potatoes / garlic bread THURSDAY, April 16 ENTREES: steak burrito / macaroni and cheese / grilled ham with peach glaze / SOUPS: chicken noodle / minestrone / SIDES: sicilian blend vegetables / buttered corn / french fries FRIDAY, April 17 ENTREES: made-to-order nachos / chef’s choice / fish and chips / SOUPS: boston clam chowder / soup du jour / SIDES: baby carrots / asparagus with peppers / french fries DAILY FARE: A variety of hot paninis, cold wraps and pizza specials are available on a rotating basis The Backus cafeteria is open daily from 6:30 a.m. - 6:30 p.m. Hot food is served from 6:30 - 10:30 a.m.; 11 a.m. - 2 p.m.; and 5 - 6:30 p.m. April 10, 2015 HOSPITELL 11 SuperUsers are being trained in advance of the CareConnect initiative to provide “at-the-elbow” support for end users within their departments. Last week, informational tables were set up at both Backus and Windham hospitals for training. Above left: At Backus, Shani Simmons, Care Connect Instructional Designer, left, and Ann Hansen, RN, IT Services Nurse Informatacist, right, go over some of the features with Maureen Hahn, RN, Backus Resource Center. Above right: At Windham, Debbie Coggeshall, RN, Emergency Department, left, talks to Ashley Bailey of CareConnect during a demonstration in the hospital's atrium. ENTREE: eggplant parmesan with pasta / garlic bread / SOUPS: carrot ginger / soup du jour / SIDES: whole wheat pasta / asparagus tips / SANDWICH: vegetable grilled panini TUESDAY, April 14 ENTREE: roast turkey dinner with gravy and sides / SOUPS: cream of mushroom / soup du jour / SIDES: garlic mashed potatoes / stuffing / butternut squash / SANDWICH: cheese, vegetable or chicken quesadillas WEDNESDAY, April 15 ENTREE: beef stew with jalapeno cheddar cornbread / tortilla tilapia / SOUPS: sausage and pastini / soup du jour / SIDES: quinoa and cous blend / sliced carrots / SANDWICH: ribeye supermelt panini THURSDAY, April 16 ENTREE: baked potato bar / rotini pesto primavera / SOUPS: split pea with ham / soup du jour / SIDES: baked potato / broccoli / SANDWICH: sausage and pepper grinder FRIDAY, April 17 ENTREE: fried fish platter with cod, shrimp, and clam strips over fries / SOUPS: seafood chowder / soup du jour / SIDES: french fries / chef’s choice vegetables / SANDWICH: turkey grilled panini with cheddar and sliced apples SATURDAY, April 18 ENTREE: grilled chicken cacciatore / SOUP: southwestern chicken and black bean / SIDES: mashed potatoes / italian green beans / SANDWICH: roast beef ciabatta SUNDAY, April 19 ENTREE: vegetable lasagna / SOUP: chicken and rice / SIDES: sweet potato fries / mixed vegetables / SANDWICH: grilled chicken ranch panini BREAKFAST: Served weekdays only and includes a variety of hot items including oatmeal, cream of wheat, yogurt bar, scrambled eggs, bacon, sausage, homefries and a breakfast sandwich (Selection varies by day) Sumner Cafeteria Menu MONDAY, April 13 The Sumner Cafeteria open from 6:30 - 10:30 a.m.; 11:15 a.m. - 1:30 p.m.; 2 - 2:30 p.m. and 3 - 6:30 p.m. Hot food is served from 6:30 - 9:30 a.m.; 11:15 a.m. - 1:30 p.m.; and 5 - 6:30 p.m. HOSPITELL 12 April 10, 2015 GENERAL STORE General Store is a free classified ad section for the benefit of East Region employees, retirees, medical staff and volunteers. We welcome your submissions by the hospital Intranet, fax (860-892-6964), mail or by e-mailing publicrelations@wwbh.org. The deadline for submissions to be included in each Friday’s HospiTell is Wednesday at noon. HospiTell will include community events for not-for-profit organizations based in eastern Connecticut that are open to the public and free of charge. We do not accept ads for real estate, firearms or personal ads. Please do not list hospital phone numbers or hospital e-mail addresses for responses. You must submit your item weekly if you want it to appear more than one week. To have HospiTell e-mailed to you, or for questions about the General Store, please call Ginny James, Backus Corporate Communications, at 860-889-8331, ext. 4211, or e-mail her at virginia.james@hhchealth.org. FOR SALE MISC. ITEMS — Keurig coffee maker. Dorm size refrigerator with freezer. Folding cot. Bread boxes, yellow and white. Chairs. Girls vanity with drawers and mirror. Call 860-908-0161. ESTATE ITEMS — 2011 Permobile standing powered wheelchair, garaged, $13,500 or best offer. Invacare storm powered wheelchair, 8 years old, may need new battery, $500. Handi Move ceiling lift with track system, Model 2500, $2,500 or best offer. Call 860444-2912. WANTED VARIETY OF MAGAZINES — The Backus Hospital Volunteer/Escort Office is in need of magazines for their inpatient activity cart. Please drop the magazines off at the Backus Volunteer Office, ground floor of the hospital. ARTISTS — FACES at FAHS (Fine Art and Craft Exhibit and Sale at the Finnish American Heritage Society) is seeking artists and crafters for a Saturday, Oct. 3 event at the Finnish Hall, 76 North Canterbury Rd., Canterbury. Indoor/outdoor spaces, $30 (postmarked on or before Friday, July 31), free admission, handicapped accessible. Call 860-974-2760 or email FACESatFAHS@gmail.com. EVENTS BENEFIT BINGO — Friday, April 10, doors open at 4 p.m., game starts at 6:30 p.m. at Foxwoods. Proceeds benefit Boy Scout Troop 73 in Lisbon. $15 admission package, tickets must be purchased in advance. Call 860-367-3892, 860-204-0478, 860-710-5919 or email cathy.desimone@yahoo.com. PASTA DINNER — Friday, April 10, 5-7 p.m. at Fields Memorial School, 8 Bozrah St. Ext. Proceeds benefit the Fields Memorial School class of 2016. Dinner includes pasta, meatballs, salad, bread, dessert, beverages, tickets $8 adults, $6 seniors, $5 children 10 years old and under. Tickets available (in advance or at the door) at the school and Mains Country Store, 318 Fitchville Road, Bozrah. class features low impact aerobics, weights, Pilates. Bring your own mats and weights. SPRING BOOK SALE — Friday, April 17 and Saturday, April 18, 10 a.m. to 3 p.m., Sunday, April 19, noon to 3 p.m. at the Otis Library, 261 Main St., Norwich. Thousands of gently used fiction and non-fiction books, CDs/ DVDs/records. Sponsored by the Friends of Otis Library. WHITE MASS FOR HEALTHCARE WORKERS & CAREGIVERS — Sunday, April 19 at 9 a.m. at the Cathedral of Saint Patrick, 213 Broadway, Norwich. Following the Mass there will be a brunch in the Cathedral auditorium. Dr. Seth Flagg, USMC, Wounded Warrior Regiment surgeon in Quantico, Va., will be the speaker. OPEN HOUSE — Tuesday, April 21, 9-11 a.m. at St. Joseph Elementary School, Baltic. Full day pre Kindergarten for four year olds, full-day kindergarten through eighth grade. Visit classrooms, speak with teachers, refreshments served. For further information call the office at 860-822-6141. DAFFODILS AND POETRY FESTIVAL — Saturday, April 25, 2-4 p.m. at Maples Farm Park. Professional poets from all over Connecticut will read from their own work and the work of poets that have inspired them. The reading will be followed by an open mike to read your poems, light refreshments, family friendly event, free admission, free parking. For more information email maryelizabethlang@alum.barnard.edu. CHAMBER MUSIC AT CHRIST CHURCH — Sunday, April 26, 3 p.m. at Christ Episcopal Church, 78 Washington St., Norwich. 17th century music with Jesse N. Glaude at the harpsichord and Gavin Black at the continuo organ for a program featuring the works of Frescobaldi and Froberger played on period instruments. Admission is free, though donations to support the series are gladly accepted. Call 860-4250663. ARTHRITIS EXERCISE PROGRAM — Session II is Monday, April 27 through Wednesday, June 10 at the Norwich Recreation Center, 75 Mohegan Road, Norwich. Both sessions are from 10-11 a.m. Norwich residents fee is $48, non-residents is $58. Call 860823-3791. ANNUAL CULINARY DELIGHTS — Saturday, April 11, 1:30 p.m. at the Finnish Hall, 76 North Canterbury Road, Canterbury. Sponsored by The Finnish American Heritage Society this program is free and open to the public, the theme is soups and breads, demonstration, sampling. For more information visit www.fahs-ct.org or call 860-546-6671. ANNUAL PASTA DINNER-Thursday, April 30, 6-8 p.m. at Bully Busters, 87 Broadway, basement of the UCC Church, Norwich. $10 per person, proceeds benefit World Youth Day Celebration on May 1. Call 860-373-8630. ROAST PORK DINNER — Sunday, April 12, 1 p.m. at Divine Providence Church, corner of Golden and Silver streets, Norwich. Proceeds benefit the Divine Providence Church. SPRING FLING TAG SALE/LUNCH — Saturday, May 2, 10 a.m. to 2 p.m. at Holy New Martyrs Church, 364 Canterbury Tpke., Norwich. Crafts, gifts, frozen foods. GRISWOLD EXERCISE PROGRAM — The exercise program will be held every Tuesday and Thursday, 67 p.m. at Griswold Elementary School Cafeteria. The CRAFT FAIR — Saturday, May 2, 11 a.m. to 4 p.m. at Griswold Fish and Game, 330 Bethel Road, Jewett City. Raffle baskets, get your Mother’s Day shopping done. Call 860-376-0586. THE MASK YOU LIVE IN — Tuesday, May 5, 5-6:30 p.m. screening and 6:30-7 p.m. panel discussion at The Edward & Mary Lord Family Health Center, 47 Town St., Norwich. The Mask You Live In follows boys and young men and their struggles. This program is presented by United Community and Family Services, light refreshments will be served. Please register for a seat by calling 860-822-4147. TORI OPEN AIR MARKET — Saturday, May 16, 9 a.m. to 3 p.m. at the Canterbury Community Center. Sponsored by the Finnish American Heritage Society. Rain or shine, tables or tents are $15. Call 860465-6236 or email rkjkelley1967@gmail.com. BOZRAH PLANT SWAP — Saturday, May 16, 1-3 p.m. at Maples Farm Park, 45 Bozrah St., Bozrah. 6th annual, rain date is Saturday, May 23, swappers bring seeds, plants, shrubs, garden items. LEE MEMORIAL CHURCH FUNDRAISERS — One pound pecans from Georgia, $12. Streak-less cloths, $3, no chemicals, just water, reusable, polishes. Proceeds benefit the church. Call 860-822-6595 or 860908-9797. QUALITY, STRENGTH BASED PRE-SCHOOL PROGRAMS — TVCCA Head Start is currently accepting ongoing enrollment of children born in 2010/2011 for full-day/half-day programs. Innovative curriculum, meals included, additional family support, home based program is also available to expectant parents on up to three years old. Call 860-425-6515. PRESCHOOL/CHILD CARE — First Leaps Together, Ledyard, a small family-oriented center providing outstanding early education in Ledyard Center. Now enrolling for immediate space in our full daycare, preschool program options, after school programs, summer programs, and specialized services. Visit firstleapstogether.com or call 860-381-5537. VEHICLE PARKING — Daily parking available at the Lee Memorial Church lower parking lot, $90 for six months, 100% of proceeds benefit the Church. Call 860-887-5886 or email leememorialumc@sbcglobal.net. SENIOR RESOURCES — Do you need help paying for or need information on Medicare Premiums, Prescription Drugs, Food, Housing, Energy Bills, Property Tax Assistance, Veterans Benefits and other services? Let us do a Benefits Checkup! A Benefits Checkup is a free and confidential questionnaire for individuals 60 years old and up that will screen you for eligibility for federal, state and local financial programs. Visit www.SeniorResourcesEC.org click on the Benefits Checkup logo. Are you unable to access the internet or do you have any questions? Call Senior Resources at 800-690-6998 and have the questionnaire mailed to you. Or, a Senior Resources staff member can complete the screening over the telephone. Backus is on Facebook at facebook.com/backushospital
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