NEW ENGLAND’S BEST SAFE SUMMER East Region communications staff snags eight Lamplighter awards / 5 From pools to pills, Safety Camp offers good lessons / 6 HospiTell The William W. Backus Hospital VOL. 44, NO. 21 Windham Community Memorial Hospital backushospital.org • windhamhospital.org MAY 22, 2015 Going, going, gone! Backus ED doctor shaves winter growth for charity Matt Spates, MD, Backus Hospital Emergency Department, raised over $2,000 for the Hole in the Wall Gang Camp in Ashford from people urging him to shave his beard. A weekly newsletter for East Region employees, volunteers, patients and friends. STORY, PAGE 5 HOSPITELL 2 Gift Shop May 22, 2015 Right down the middle BACKUS Items of the Week Donna Sharp bags New arrivals! WINDHAM $19.95 and up Head to the beach Beach and nautical themed items on sale now at the Auxiliary to Windham Hospital Gift Shop. BACKUS GIFT SHOP HOURS: MON. - WED. / 9:30 A.M. – 7:30 P.M., THURS. - FRI. / 9:30 A.M. – 6:30 P.M., SAT. / 9:30 A.M. – 4 P.M., SUN. / 1 – 4 P.M. WINDHAM GIFT SHOP HOURS: MON. - FRI. / 9 A.M. - 4 P.M. Nearly 100 golfers were treated to a gorgeous day of fun at the 20th annual Windham Hospital Golf Classic on May 15 at the Golf Club at Windham. The event has raised more than $950,000 to help fulfill a $1 million pledge toward diagnostic services for our community. Upcoming Auxiliary vendor sales About HospiTell HospiTell is published each Friday by the Communications Departments of The William W. Backus Hospital and Windham Hospital. Employees, medical staff and volunteers can have HospiTell e-mailed to their homes by sending a request to virginia.james@hhchealth.org To submit news: E-mail: publicrelations@wwbh.org Fax: 860-892-6964 Deadline: Wednesdays at noon Backus: Thirty-One Gifts will be the featured dealer for the next Backus Auxiliary vendor sale Friday, May 29, from 9 a.m. to 4 p.m. in the MOB/cafeteria alcove. Items include colorful purses, totes, thermal bags, storage units and more. Windham: Because of ongoing construction in the atrium this summer, Windham vendor sales will be on hiatus until August. Please check back to see when the next vendor will be arriving. All sales by each auxiliary benefits the host hospital! May 22, 2015 HOSPITELL 3 Storm clouds looming for health care Dear Colleagues, Sometimes I’m asked what keeps me awake at night. One answer: How do we navigate through the sea of change in healthcare? We are at a crossroads. By “we,” I mean all of us who make up our region’s healthcare delivery system. Hospitals, their outpatient locations, physician practices, skilled nursing facilities, social service agencies and our many partners — all of these are facing massive state and federal cuts. Add to this the burden of existing bad legislation (like the hospital tax), the threat of current legislative proposals (such as cuts to Medicaid funding) and continual reductions in payments for the services we perform and you have a perfect storm. Backus and Windham hospitals have traditionally been our communities’ safety net, relied upon to provide care for all who come to us, regardless of their ability to pay. Doing that in these changing and challenging times means being more agile than ever. The Connecticut Hospital Association (CHA) estimates that the state budget now being debated would mean a loss of approximately $17 million over the next two years in the East Region alone. That is a staggering amount for hospitals like Backus and Windham, and it will not be easily overcome. I want to thank everyone who has taken the time to contact their lawmakers to protest possible cuts, including reductions to Medicaid included in the proposed budget. There is some good news — no doubt thanks to the outcry of concerned citizens. The legislature’s Appropriations Committee has released its budget, which is a counterproposal to the governor’s budget and the next step in the budget-approval process. The Appropriations Committee budget restores Medicaid funding to hospitals. In addition, the revenue package from the legislative Finance Committee — the folks charged with paying for the budget — provides some relief from the Hospital Provider Tax. It requires that an additional $56 million of the tax be redistributed back to the hospitals in 2017. But there’s a long, rocky road ahead. The governor and the legislature are still far apart on the budget and the taxes to pay for it. Negotiations between the governor’s office and the legislative leaders will undoubtedly go to the legal deadline of June 3, when the legislature must adjourn. Simply put, we are facing an uphill battle, and we know there is no easy solution. Realistically, the state is facing an unprecedented deficit, and there is only so much money to go around. So we need to be prepared. This means remaining as efficient as possible. As CHA said, a core competency now is flexibility in a time of change: “In this new healthcare landscape, Connecticut hospitals need flexibility to care for people effectively, and in the manner most appropriate for them.” This is the time to speak up. Please, call, write or visit with your legislator. Thank them for efforts so far, and ask them to continue to say no to Medicaid cuts, and other proposals that will harm the places that heal. That’s all for now, Dave’s Desk Second MAKOplasty event set for May 27 Because their first event scheduled for April 28 has reached capacity for registration, orthopedic surgeons William Cambridge of New London County Orthopedic Surgery and Scott Stanat of Norwich Orthopedic Group will conduct another a free community education event on the MAKOplasty technology for knee and hip procedures on Wednesday, May 27, from 6-8 p.m. in the Backus Hospital main lobby conference rooms at 326 Washington Street in Norwich. Refreshments will be provided. Call 860-892-6900 to register. Dave Windham to host Spanish Health Fair Windham Hospital will host a Spanish Health Fair on May 28 from 1-3 p.m. in the Bernard Desrosier Room in the hospital’s third floor education center. Free health screenings including blood pressure, glucose, bone density and more will be available. Providers and translators will be on site to interpret results and provide education. HOSPITELL 4 May 22, 2015 East Region a leader in high-reliability systems Representatives from the Hospital Association of Rhode Island (HARI) and several Rhode Island hospitals got a first-hand look at how Backus and Windham hospitals work together to improve patient safety through high-reliability training during a trip through eastern Connecticut last week. The two-day informational tour — arranged by the Connecticut Hospital Association — included a stop at Backus Hospital on May 14 as hospital representatives attended the daily regional huddle, presentations by Joe Hughes, Patient Safety Program Manager, Dr. Setu Vora, and Steve Kreiser of HPI. Jean Marie Rocha, MPH, RN, Vice President of Clinical Affairs at the Hospital Association of Rhode Island says she was impressed to see how the patient safety initiative at Backus and Windham is inclusive of staff at Windham Hospital’s 10th Annual Cancer Survivors Day Celebration National Cancer Survivors Day® is r a CELEBRATION for those who have survived, r an INSPIRATION for those recently diagnosed, all levels and all departments and to see safety huddles led by members of the executive team. “It’s very impressive to see all levels of the organization involved in identifying errors and working together on corrective actions plans so they can identify and prioritize what needs to be done to improve patient safety,” Rocha said. Steve Kreiser, a senior consultant with Healthcare Performance Improvement (HPI), which helped guide Backus and Windham through Safety Starts with Me HRO implementation, concluded the morning with a Q and A session about the benefits and implementation of the initiative. He says Backus and Windham are perfect examples of how the initiative can be successful in a regional structure. “It’s impressive to hear your hospital leaders talk about the success and transformation they’ve had over the past couple of years merging these two cultures to promote what is best and safest for patients,” Kreiser said. r a gathering of SUPPORT for families, and r an OUTREACH to the community. Windham celebrates National Cancer Survivors Day on Saturday, June 13 from 12 noon – 2 pm Eastern Connecticut State University Betty Tipton Room (In the Student Center) 260 High St, Willimantic Speakers: Dr. Jeffrey Kamradt, Hematology / Oncology Cynthia Namaswa, Cancer Survivor Special Performance: Destiny Africa Children’s Choir from Kampala, Africa RSVP: Please call 855.494.4636 Sponsored by the Jeffrey P. Ossen Family Foundation Steve Kreiser, a senior consultant with Healthcare Performance Improvement (HPI), met with staff from Backus, Windham and the Hospital Association of Rhode Island and representatives from several Rhode Island hospitals to discuss the principles behind the Safety Starts With Me HRO program in place at Backus and Windham. May 22, 2015 HOSPITELL 5 East Region claims eight Lamplighters The Backus and Windham hospitals’ Communications Department, which makes up Hartford HealthCare’s East Region, received eight Lamplighter awards at the New England Society for Healthcare Communications’ (NESHCo) annual conference on Thursday, May 21. The awards — which included three golds, two silvers and three awards of excellence — were given at the 25th annual Lamplighter Awards Ceremony held at the World Trade Center in Boston. Lamplighter awards recognize the best health care communications in New England. Overall, Hartford HealthCare won 23 Lamplighters. Backus and Windham awards included: n Gold, Excellence in Writing: Dave’s Desk, a weekly column by President Dave Whitehead n Gold, Social/New Media: for celebrating Backus and Windham staff using Facebook and Twitter. n Gold, Photography: for a photo taken for a feature story, “The Power of Positive Thinking,” which was published in Healthy Connections, a health magazine published by Backus and Windham hospitals. n Silver, Photography: for a photo taken during a Windham Hospital Ebola drill, published in HospiTell, the employee newsletter for Backus and Windham hospitals. n Silver, Website: www. backushospital.org n Award of Excellence, Public Relations Campaign: Backus patient portal. n Award of Excellence, Excellence in Writing: for a feature story, “You’ve Got Mail,” published in Backus and Windham hospitals’ employee newsletter, HospiTell. n Award of Excellence, Publications/Annual Report: “Connecting to Our Community,” the Backus Hospital online annual report at www.backushospital.org/2014. “This recognition for the best communications in all of New England is a testament to a very talented and energetic communications team, as well as two great organizations that have so many stories to tell, whether it is through writing or photography, online or print, social media or any other platform,” said Shawn Mawhiney, regional director of Marketing. “The bottom line is that our entire staff, and the miraculous work they do every day at Windham and Backus hospitals, makes these honors possible.” Close shave nets $2,000 for local kids camp Dr. Matt Spates’ long bushy beard has been on a lot people’s minds lately. His Grizzly Adams-like growth was so unruly some Backus Hospital Emergency Department staff practically begged him to shave it off. Some actually offered him money to do the deed. So, Spates and ED Medical Director Dr. William Horgan decided to make them put their money where his whiskers were — and all for a good cause. On May 14 with Dr. Horgan manning the clippers, Dr. Spates lost the beard raising over $2,000 for the Hole in the Wall Gang Camp in Ashford. “Matt is someone who gives his time to charity all the time — bringing supplies to Haiti for example — without anybody knowing,” Horgan says. “He never looks for praise or for glory at all. Playing on that side of him, I originally offered him $200 to give to a charity of his choice if you would shave the beard.” Horgan pitched the idea to representatives from the Hole in the Wall Gang Camp and set-up a website to collect donations. With print and TV reporters looking on outside of Lazizah Bakery in Yantic, Spates’ beard met its fate in less COVER STORY than two minutes. He finished the job with a disposable razor and a bucket of warm water. “I feel naked,” Spates said with a big laugh. Dr. Horgan said trimming through “the forest” that was Dr. Spates’ beard was no easy task. “I’ve worked in some of the biggest trauma centers in the United States; and I don’t think I’ve ever come across something as gross or horrifying as this,” Horgan joked. Spates says he grows a beard each November and shaves it off in May, usually keeping it tightly cropped through the winter. But this year he stopped trimming in March as a tribute to his late father who always wore whiskers. “I know that he would be proud to see that his legacy is living on with the Hole in the Wall Gang Camp,” Spates says. Spates says his beard-growing days are far from over. “I think I’ll grow it back next year and raise more money for the Hole in the Wall Gang Camp. And this time maybe I’ll stop trimming in November, go for the ZZ Top look,” Spates said with a big smile. To donate to the effort, please visit www.crowdrise.com/williamhorganmdteamhitw2015cr/fundraiser/williamhorganmd. HOSPITELL 6 News from the Visitors to the Backus Safety Camp last Saturday get a close look at the LIFE STAR helicopter that was on display. About the EAG Safety campers out in force More than 400 people attended the annual Backus Safety Camp on Saturday, May 16. The event, organized by the Backus Trauma and EMS Departments and American Ambulance, provided children and their families a chance to learn about safety and health issues including germs, lead paint, electricity and fire safety. In addition, more than 250 free bicycle helmets were given out. “I’d like to thank everyone who helped us offer this important event to the community,” said organizer Jill Schaff, Backus Trauma Program Manager. “Special thanks to the NFA students and the Norwich Tech LPN students, Linda Miller, RN, who trained students to fit the children with bike helmets, Nancy Morey and Ken Fargo from American Ambulance who all volunteered their time.” May is National Trauma Awareness Month. Backus Café Menu May 22, 2015 n The EAG is a small team of employees who plan and coordinate fun and discounted activities for all employees. Contact the group by emailing Donna McLaughlin at donna.mclaughlin@hhchealth.org. EAG weekly prize winner for May 22 n Christine Risch — Backus Physician Services Call Cathy Saunders at ext. 2105 to collect your prize. SATURDAY, May 23 chicken cacciatore / meatloaf / soup du jour / chef's choice / white rice / mixed vegetables SUNDAY, May 24 chicken francese / cheese lasagna / soup du jour / chef's choice / wild rice / baby carrots MONDAY, May 25 MEMORIAL DAY: BBQ chicken / macaroni and cheese / hamburgers / hot dogs / SOUPS: chicken tortilla / tomato florentine / SIDES: sicilian blend vegetables / baked beans TUESDAY, May 26 ENTREES: mediterranean stuffed pork chop with gravy / seared tilapia with mango-jicama slaw / kielbasa with sauerkraut / SOUPS: cream of potato / beef barley / SIDES: brussel sprouts / baby carrots / mashed potatoes / rice pilaf WEDNESDAY, May 27 ENTREES: pulled pork sandwich with pickled slaw / braised beef and tortellini / oven baked cod green bean salad / SOUPS: chicken noodle soup / creamy corn chowder / SIDES: green beans/ normandy blend vegetables / basmati rice / french fries THURSDAY, May 28 ENTREES: chicken caesar salad / open-faced turkey on focaccia roll with gravy / creamy asparagus herb and pea pasta / SOUPS: stuffed pepper / herb vegetable / SIDES: bermuda blend vegetables / baby beets / mashed potatoes / egg noodles FRIDAY, May 29 ENTREES: orange glazed salmon with olive quinoa / chef’s choice / chicken broccoli macaroni and cheese with bacon / SOUPS: chef’s choice / shrimp bisque / SIDES: peas and pearl onions / caribbean blend vegetables / wild rice pilaf DAILY FARE: A variety of hot paninis, cold wraps and pizza specials are available on a rotating basis The Backus cafeteria is open daily from 6:30 a.m. - 6:30 p.m. Hot food is served from 6:30 - 10:30 a.m.; 11 a.m. - 2 p.m.; and 5 - 6:30 p.m. May 22, 2015 HOSPITELL 7 Numerous events took place last week to honor our first responders for EMS Week. Above left: Kyle McClaine, MD, FACEP, right, EMS Medical Director at Backus, and Matt Spates, MD, left, shared the grilling responsibilities for their signature Philly cheesesteaks that were served Wednesday as part of Backus’ annual EMS cookout. The event was sponsored by the emergency medicine providers at Backus, the Yantic Fire Department and the Mohegan Tribal Fire Department. Above right: The Windham Hospital Paramedic Program celebrated 20 years of existence with a cake in the hospital’s atrium Wednesday. From left are Paramedic Kyle Ridenour, EMS Program Manager Bill Muskett, paramedic Paul Pedchenko, and paramedic Ted Colwell. MEMORIAL DAY: honey BBQ chicken quarter / SOUPS: vegetarian lentil soup / SIDES: garlic and cheddar mashed potatoes / cole slaw or macaroni salad / sweet potato tater tots / SANDWICH: grilled hot dog with chili and cheese TUESDAY, May 26 ENTREE: teriyaki and sesame glazed salmon / SOUPS: chicken, barley and leek / soup du jour / SIDES: wild rice pilaf / peas / SANDWICH: BBQ burger with cheddar WEDNESDAY, May 27 ENTREE: marinated grilled chicken breast / SOUPS: italian wedding / soup du jour / SIDES: roasted sweet potato wedges / summer squash medley / SANDWICH: grilled vegetable panini THURSDAY, May 28 ENTREE: marinated grilled flank steak with mushroom wine sauce / SOUPS: sausage, kale and potato / soup du jour / SIDES: chipotle cream au gratin potatoes / sautéed brussel sprouts / SANDWICH: “not your normal” gluten-free grilled cheese FRIDAY, May 29 ENTREE: baked ham with beans and bread / fish tacos / SOUPS: new england clam chowder / soup du jour / SIDES: white rice / sweet and spicy green beans / SANDWICH: fresh turkey with sliced apple, cheddar cheese and honey mustard SATURDAY, May 30 ENTREE: spaghetti with meatballs or sausage with garlic bread / SOUP: chicken vegetable with rice / SIDES: chef’s choice / SANDWICH: crispy chicken melt SUNDAY, May 31 ENTREE: chicken or shrimp stir fry / SOUP: beef barley / SIDES: white rice / steamed broccoli / SANDWICH: corned beef reuben grilled panini BREAKFAST: Served weekdays only and includes a variety of hot items including oatmeal, cream of wheat, yogurt bar, scrambled eggs, bacon, sausage, homefries and a breakfast sandwich (Selection varies by day) Sumner Cafeteria Menu MONDAY, May 25 The Sumner Cafeteria open from 6:30 - 10:30 a.m.; 11:15 a.m. - 1:30 p.m.; 2 - 2:30 p.m. and 3 - 6:30 p.m. Hot food is served from 6:30 - 9:30 a.m.; 11:15 a.m. - 1:30 p.m.; and 5 - 6:30 p.m. HOSPITELL 8 May 22, 2015 GENERAL STORE General Store is a free classified ad section for the benefit of East Region employees, retirees, medical staff and volunteers. We welcome your submissions by the hospital Intranet, fax (860-892-6964), mail or by e-mailing publicrelations@wwbh.org. The deadline for submissions to be included in each Friday’s HospiTell is Wednesday at noon. HospiTell will include community events for not-for-profit organizations based in eastern Connecticut that are open to the public and free of charge. We do not accept ads for real estate, firearms or personal ads. Please do not list hospital phone numbers or hospital e-mail addresses for responses. You must submit your item weekly if you want it to appear more than one week. To have HospiTell e-mailed to you, or for questions about the General Store, please call Ginny James, Backus Corporate Communications, at 860-889-8331, ext. 4211, or e-mail her at virginia.james@hhchealth.org. FOR SALE 2001 HARLEY DAVIDSON SPORTSTER 883 — Forward controls, custom paint. 14,000 miles. $4,200 or best offer. Call 860-334-1581. 1977 F150 — 400CI motor, 4WD solid truck, threespeed automatic, very little rust, needs paint one small dent, like new tires. 107,000 miles, runs mint. Call/Text 860-377-9913. CHILDREN’S BIKES — One girl’s bike in light blue, one boy’s bike in black, both are Trex brands, barely used, just outgrown, $50 per bike. Call 860-639-9026. AREA RUG — Four by six foot, wool, pretty pattern, asking $50. Call 860-639-9026. and Guest Services is collecting items for the patient activity cart: Reading glasses and magazines (within the last three months) and gently used. Please drop items off at the Backus Volunteer Office, ground floor of the hospital. ARTISTS — FACES at FAHS (Fine Art and Craft Exhibit and Sale at the Finnish American Heritage Society) is seeking artists and crafters for a Saturday, Oct. 3 event at the Finnish Hall, 76 North Canterbury Rd., Canterbury. Indoor/outdoor spaces, $30 (postmarked on or before Friday, July 31), free admission, handicapped accessible. Call 860-974-2760 or email FACESatFAHS@gmail.com. EVENTS POOL ACCESSORIES — Self closing ladder with lock, new Hayward Pump, filter, hoses, skimmer, water testing kit, all for $200, pictures available. Call 860608-5004. MISSION TRIP YARD SALE FUNDRAISER — Saturday, May 23, 9 a.m. to 4 p.m. at 90 Lamphere Road, Mystic. Quality items, Bake sale, Jamberry nails, all proceeds fund mission trip to Myanmar. GE PROFILE MICROWAVE — White GE Profile Series, 2.1 cubic foot, over-the-range sensor, one rack, $225 or best offer, excellent condition. Call 860-887-7459. CHAMBER MUSIC AT CHRIST CHURCH — Sunday, May 24, 3 p.m. at Christ Episcopal Church, 78 Washington St., Norwich. Presenting The Life of Orpheus, an improvised organ symphony in five movements. Jesse N. Glaude, Director of Music will perform, admission is free, donations to support the series will gladly be accepted. Visit www.ccsarts.org or call 860-425-0663. MUSICAL INSTRUMENTS/ACCESSORIES — Dean acoustic electric Koa guitar with deluxe hard case and Dean 25W amplifier, $500. Mastercraft “F” Style mandolin with deluxe hard case, $300. Yamaha keyboard with stand and seat, $100. All in excellent condition. Gibson Learn and Play Guitar, DVD/CD connections for amplifier, $25. Capo, $15. Metronome, $15. Instructional CDs/DVDs, songbooks, sheet music, portfolios, guitar cleaner, string cleaner, $10, two sets of extra guitar strings, $20 and much more. Call 860-591-1761. MISC ITEMS — Moving sale, tools, lawn equipment, Black and Decker Trimmer, large Thermos cooler, fishing poles, Pentex camera. Call for prices at 860822-1280. WANTED MAGAZINES AND READING GLASSES — Volunteer Free community event .............. Let’s Let’s Talk TalkAbout About Your Health ARTHRITIS EXERCISE PROGRAM — Mondays and Wednesdays through June 10 at the Norwich Recreation Center, 75 Mohegan Road, Norwich. Both sessions are from 10-11 a.m. Norwich residents fee is $48, non-residents is $58. Call 860-823-3791. VINYASA IN THE VINEYARD — Season 3, Friday, May 29 at Preston Ridge Vineyard, 100 Miller Road, Preston. Yoga and Drumming at Yoga Practice on the event field with Holistic Hands Reike. Suggested donation $10 for yoga, $15 for yoga, Paracord Bracelet made by local volunteers, $25 for yoga, Paracord Bracelet and a complimentary glass of wine. Yoga Practice, 5:30-6:45 p.m., Tasting Room Live Music and Food Vendor, 5:30-8:30 p.m. local Veterans Mindful Yoga Therapy. Visit prestonridgevinyard.com. TAG SALE — Saturday, May 30, 9 a.m. to 3 p.m. at First Congregational Church of Canterbury, On the Green, near routes 14 and 169. Furniture, toys, books, household items, gently used clothing. Proceeds fund local and worldwide Mission projects. YARD SALE — Saturday, May 30, 9 a.m. to 2 p.m. at Christ Episcopal Church, 78 Washington St., Norwich. Baked goods, luncheon. Vendors welcome. Call 860-887-4249 or 860-213-3413. OLD FASHIONED CHICKEN PIE SUPPER — Saturday, May 30 from 5 to 7 p.m. at Grace Episcopal Church, 4 Chapel Hill Rd., Yantic. Traditional chicken pie, mashed potatoes, gravy, vegetables, cranberry sauce, dinner roll, pies, cakes, coffee, tea, soft drink, juice. Donation of $10, $8 for seniors, $5 for children ages five to 12, parking is available. FUNDRAISER BANGLE BRACELETS — Please support Team Joshua and the March of Dimes Walk for Babies. All proceeds benefit the March of Dimes. Unique silver bangle with Team Joshua and March of Dimes logo with a purple crystal, $20 each. For more information or pictures email dianna@snet.net. LEE MEMORIAL CHURCH FUNDRAISERS — One pound pecans from Georgia, $12. Streak-less cloths, $3, no chemicals, just water, reusable, polishes. Proceeds benefit the church. Call 860-822-6595 or 860908-9797. VEHICLE PARKING — Daily parking available at the Lee Memorial Church lower parking lot, $90 for six months, 100% of proceeds benefit the Church. Call 860-887-5886 or email leememorialumc@sbcglobal.net. PRESCHOOL/CHILD CARE — First Leaps Together, Ledyard, a small family-oriented center providing outstanding early education in Ledyard Center. Now enrolling for immediate space in our full daycare, preschool program options, after school programs, summer programs, and specialized services. Visit firstleapstogether.com or call 860-381-5537. In Pursuit of a Good Night’s Sleep Presenters: Dr. Setu Vora, Pulmonologist Dr. Carina Vora, Dentist Join us as the Doctors Vora discuss insomnia, snoring, sleep apnea, and share strategies and treatments to help you get more restful sleep. Tuesday, June 9, 6:30 - 8 pm Backus Hospital Main Lobby Conference Rooms, 326 Washington St., Norwich Pre-registration required. Call 860.892.6900.
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