1. art and entertainment
2. movies and tv
3. television

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Page lot 6
Time
Warner
Cable
Customer Service
Call us anytime 1-800-TWCABLE
Visit us at twc.com
Due date
Service period
May 05,2015
04/15-05/14
Account number
01036-15O5723O4-0001
Customer code 9660
Amount due
$881.94
Service address
Bill Boxler
Account Phone 1-440-942-7833
Account Phone 1-440-942-1752
36614 Ridge Rd
Willoughby, OH 44094-4125
ENJOY TWC BETTER
Baseball is back! Order MLB EXTRA INNINGS'"
featuring MLB.TV now! Watch up to 80 out-of-market
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Visit twc.com/sports or call 1-800-TWCABLE to learn
more.
Enjoy more On Demand entertainment than ever with
access to nearly 20,000 titles - including 3,000
Movies. Plus, for FREE, you get 12,000 top-rated TV
shows, including 1,400 Kids shows, plus hundreds of
Movies. So, what will you watch tonight?
Previous balance & payments
Balance last statement
Payments received as of Apr 14,2015
78.57
-78.57
Current month
Monthly services
Partial month charges
Credits and one-time charges
Taxes, fees & surcharges
375.29
278.53
174.86
53.26
Total due on May 05,2O15
$881.94
Now with TWC Unlimited Calling, you can make free
calls to the US, Canada, Puerto Rico, Mexico, China and
Hong Kong.
Experience the future of Home Security and
Management with I ntelligentHome. Connect to your
home from anywhere. Visit twc.com to learn more.
Watch Live TV on your devices, at home or on-the-go,
with our free TWC TV® app. Now available for Starter
TV customers on PC, iOS, Android and Roku.
Now access over 300,000 free TWC WiFi® hotspots
nationwide. Use our WiFi Finder app to easily get
online.
Sign up for free paperless billing attwc.com/account just use your customer code on this bill.
Thank you for being a valued Time Warner Cable customer. To learn
more about our advanced products, please call 1-800-892-2253 or
visit twc.com
Please detach and enclose this coupon wfth your payment.
Time
Warner
Cable-
"Please allow 7-10 days for delivery and
payment processing. See reverse side for
more convenient payment options.
5520 WHIPPLE AVE NW N CANTON. OH 44720-7719
Payment due date
7t51 1000 NO RP U, OHltSOlS M Y V N V N N N D0071SD SI T33
May 05,2015
7333 2 AV 0 . 3 7 8
Account number
Total amount due
$881.94
Amount enclosed
01036-15O5723O4-0001
BILL BOXLER
36614 RIDGE RD
WILLOUGHBY OH 44094-4125
I'l
TIME WARNER CABLE-NORTHEAST
P.O. BOX 0901
CAROL STREAM, IL 60132-0901
Vbdl 1000 NO RP Lt 0411,3015 0007140 001
Page 2 of 6
Time
Warner
Bill Boxler
Total due on May 05,2O15: $881.94
Account number 01036-15O5723O4-0001
Customer code 9660
Statement date Apr 16,2015
04/06
Cable
Previous Balance
Balance last statement
7857
Total previous balance
78.57
Payments
Payment received
-78.57
Total payments
-7857
Monthly services
04/15-05/14 Time Warner Cable Promotion
Includes: HBO
Starter TV
Standard TV
Starz
EPIX
Variety Pass
Whole House DVR Client
WH-DVR Service
Digital Adapter
Whole House HD-DVR 2 @ $11.25
1 Whole House HD-DVR 11.25
Digital Adapter Remote
DVR Service
2 Add') Outlet Service 1.50
Standard Internet
Ultimate Internet Upgrade
HOMEWiFi
Internet Modem Lease
Home Phone National
999
2125
56.74
12.99
9.99
12.00
0.00
10.00
2.75
22.50
1125
0.00
12.99
3.00
57.99
50.00
0.00
8.00
39.95
continued from previous column
Total monthly services
Basic tier (Starter TV) may be purchased by itself
for $2450 per month
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/17-04/14
03/18-04/14
03/18-04/14
Partial month charges
Internet Modem Lease - partial month
Starter TV - partial month
Standard TV - partial month
Variety Pass - partial month
DVR Service - partial month
WH-DVR Service - partial month
HBO -partial month
Starz - partial month
Digital Adapter - partial month
Whole House HD-DVR - partial month
Whole House HD-DVR - partial month
Standard Internet - partial month
Ultimate Internet Upgrade - partial month
Home Phone National - partial month
Digital Adapter - partial month
Whole House HD-DVR - partial month
Total partial month charges
03/17
03/17
03/17
03/17
03/19
375.29
7.73
20.54
54.85
11.60
12.56
9.67
9.66
12.56
5.32
10.88
10.88
22.23
48.33
33.78
-256
10.50
278.53
Credits and one-time charges
Connect Primary Service
Digital Adapter Install
Home WiFi Installation
Additional Outlet Installation
Trip Charge
14.95
59.97
50.00
9.95
39.99
Includes UNLIMITED local and long distance In the US and
Canada
1 Home Phone National 29.95
29.95
Includes UNLIMITED local and long distance In the US and
Canada
Voicemail
Total credits and one-time charges
174.86
continued on next page
3.95
continued on next column
Pay online
Customer Information
Go green with online bill payment.
Sign up at twc.com/account
Have your account number and customer
code ready, found on the top of this page.
Experiencing technical issues with closed
captioning? Call 1-866-892-4249. email
closedcaption@twcable.com, or fax
1-877-430-1386. Address written complaints
to A. Long, Legal, 13820 Sunrise
Valley Or, Herndon, VA 20171, email
twc.closedcaptioningissues@twcable.com, or
fax 1-704-697-4935. To follow up on a
written submission, call 1-877-276-7432.
Pay by phone
Call us anytime at 1-8OO-T we ABLE; simply say
"pay my bill" to pay your bill for free. Or you can
speak to someone live with any questions
about your bill.
If your check is returned, you expressly authorize
your bank account to be electronically debited
for the amount of the check plus any applicable
fees. The use of a check for payment is your
acknowledgement and acceptance of this policy
and its terms and conditions.
To view the call detail for your Home Phone
calls, go to twc.com/account
For information on any upcoming programming
changes, please consult the legal notices
published in the Plain Dealer on the 1st and 3rd
Wednesday of each month or on twc.com
Visit twc.com/careers for career opportunities at
Time Warner Cable.
TWC Imposes surcharges to recover costs of
complying with its governmental obligations.
Franchising Authority: FCC ID#OH0770
Ohio Department of Commerce,
com.ohio.gov/VideoService.aspx
7bS1 1DDD N O RP It DHLf,JJLi OOD718D 001
Page 3 of 6
Bill Boxler
Total due on May 05,2015: $881.94
Account number 01036-15O5723O4-0001
Customer code 9660
Statement date Apr 16,2015
Time
Warner
Cable*
Reach us at your convenience
continued from last page
Taxes, fees & surcharges
Broadcast TV and Sports Programming
Surcharges
Franchise Fee
Sales Tax
Federal Universal Service Fund
FCC Regulatory Fee
FCC Regulatory Fee-Voice
Regulatory Recovery Fee - Federal
State TRS Fee
14.63
22.07
4.79
0.16
0.12
0.63
0.04
Total taxes, fees & surcharges
53.26
Total due on May 05,2015
10.82
881.94
In person
8000 Plaza Blvd.tD. Mentor. OH 44060
Monday-Friday 9am-7pm
Saturday 9am-5pm
On twc.com
Visit twc.com/account to pay your bill online, view FAQs/self-help options
and chat with live agent. Just have your customer code above on hand.
Through your mobile device
With our free My TWC® app.
Over the phone
Call us anytime at 1-800-TWCABLE to speak to someone live with any
questions about your bill.